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      • Madison, Wisconsin
      • Temp to Perm
      • $21.00 - $24.00 per hour
      • 8:00 AM - 5:00 PM
      Our Madison, WI vehicle leasing and fleet management client is seeking a customer minded individual to help with client calls and questions. We are looking for someone who is detail oriented and eager to provide a high level of customized attention to each customer! This temp to hire role will provide support to our client's customers (including fleet managers and drivers of our vehicles) and sales staff, primarily over the phone and via email.Responsibilities:- Assist clients on their fleet management issues including the status of their vehicle orders, fuel card problems, vehicle maintenance, etc.- Work closely with sales staff to support them in managing accounts- Contact vehicle manufacturers and/or vehicle dealerships to place orders for new vehicles- Follow up with fuel and maintenance vendors on customer issues that need to be resolvedWorking hours: 8:00 AM - 5:00 PMSkills:- Excellent verbal and written communication skills- Detail oriented- Proficient in Microsoft Word, Excel, and comfortable learning other software systemsEducation:BachelorsExperience:1-4 yearsQualifications:- Bachelor's degree -1 to 2 years of prior customer service work over the phone- Knowledge of the automotive industry and/or finance industry is a plus, but not required To apply click on the Apply button in the top right corner of the page!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Our Madison, WI vehicle leasing and fleet management client is seeking a customer minded individual to help with client calls and questions. We are looking for someone who is detail oriented and eager to provide a high level of customized attention to each customer! This temp to hire role will provide support to our client's customers (including fleet managers and drivers of our vehicles) and sales staff, primarily over the phone and via email.Responsibilities:- Assist clients on their fleet management issues including the status of their vehicle orders, fuel card problems, vehicle maintenance, etc.- Work closely with sales staff to support them in managing accounts- Contact vehicle manufacturers and/or vehicle dealerships to place orders for new vehicles- Follow up with fuel and maintenance vendors on customer issues that need to be resolvedWorking hours: 8:00 AM - 5:00 PMSkills:- Excellent verbal and written communication skills- Detail oriented- Proficient in Microsoft Word, Excel, and comfortable learning other software systemsEducation:BachelorsExperience:1-4 yearsQualifications:- Bachelor's degree -1 to 2 years of prior customer service work over the phone- Knowledge of the automotive industry and/or finance industry is a plus, but not required To apply click on the Apply button in the top right corner of the page!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Asheville, North Carolina
      • Temp to Perm
      • $14.00 per hour
      • 8:00 AM - 5:00 PM
      Spherion is hiring a Customer Service Representative for a company located here in Asheville, NC. While customer service experience is preferred, it is not required. Entry level candidates are encouraged to apply!Responsibilities:-Interact directly with customers via telephone, email, online chat or in person to provide support and information on products or services-Collect and enters orders for new or additional products or services-Utilize customer contact list to sell additional/enhanced products, services -Field customer questions and complaints and forward all issues to the assigned specialist or other appropriate team member-Maintain customer accounts and records of customer interactions with details of inquiries, complaints or commentsWorking hours: 8:00 AM - 5:00 PMSkills:Excellent communication skills including active listeningAble to work in a fast paced, very busy environmentDetail oriented and organizedProficient on computers and technologyAble to multi-task and work on several projects at onceEducation:High SchoolExperience:1-4 yearsQualifications:At least 1 year customer service experience Proficient on Google Suites and MS Office SuitesQuickbooks experience a plusType 50+ WPM Apply today at www.spherion.com or text the word "JOBS" to 828-348-0390!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Spherion is hiring a Customer Service Representative for a company located here in Asheville, NC. While customer service experience is preferred, it is not required. Entry level candidates are encouraged to apply!Responsibilities:-Interact directly with customers via telephone, email, online chat or in person to provide support and information on products or services-Collect and enters orders for new or additional products or services-Utilize customer contact list to sell additional/enhanced products, services -Field customer questions and complaints and forward all issues to the assigned specialist or other appropriate team member-Maintain customer accounts and records of customer interactions with details of inquiries, complaints or commentsWorking hours: 8:00 AM - 5:00 PMSkills:Excellent communication skills including active listeningAble to work in a fast paced, very busy environmentDetail oriented and organizedProficient on computers and technologyAble to multi-task and work on several projects at onceEducation:High SchoolExperience:1-4 yearsQualifications:At least 1 year customer service experience Proficient on Google Suites and MS Office SuitesQuickbooks experience a plusType 50+ WPM Apply today at www.spherion.com or text the word "JOBS" to 828-348-0390!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Frederick, Maryland
      • Temp to Perm
      • $22.00 per hour
      • 9:00 AM - 5:00 PM
      Are you a detail-oriented, self-motivated individual? Do you know the process of producing Print, Promotional products, and apparel? This is the opportunity for you. Our client in Frederick, MD is the place for you. Our client, is a leader providing customized print and branding to many local and national brands. Our client is looking to expand its current team and add an additional CSR to the team. The position provides plenty of growth opportunities..Responsibilities:.Working hours: 9:00 AM - 5:00 PMSkills:Knowledge of producing Print from stationary and direct mail to wide formatKnowledge of Apparel and apparel decorationKnowledge of Promotional productsWorking knowledge of Microsoft Excel, word and outlookKnowledge of SAGE platform a plusEducation:High SchoolExperience:1-4 yearsQualifications:3+ years experience in the Print, promotional product and apparel industry Call 301-694-7700Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Are you a detail-oriented, self-motivated individual? Do you know the process of producing Print, Promotional products, and apparel? This is the opportunity for you. Our client in Frederick, MD is the place for you. Our client, is a leader providing customized print and branding to many local and national brands. Our client is looking to expand its current team and add an additional CSR to the team. The position provides plenty of growth opportunities..Responsibilities:.Working hours: 9:00 AM - 5:00 PMSkills:Knowledge of producing Print from stationary and direct mail to wide formatKnowledge of Apparel and apparel decorationKnowledge of Promotional productsWorking knowledge of Microsoft Excel, word and outlookKnowledge of SAGE platform a plusEducation:High SchoolExperience:1-4 yearsQualifications:3+ years experience in the Print, promotional product and apparel industry Call 301-694-7700Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Rockford, Illinois
      • Temp to Perm
      • $16.50 per hour
      • 8:00 AM - 4:30 PM
      Spherion Staffing & Recruiting is partnered with a rewarding Fortune 500 Logistics company in Rockford that's looking to add Customer Service Logistics Representatives to their internal team! Are you an individual who wants a career opportunity in the Logistics field with a well-respected organization? If so, keep reading! These positions offer competitive wages and benefits! The training during the program is excellent, the facility accommodations are clean, safe and inviting! As your staffing local in Rockford, we will set you up to be successful and support you throughout the program! The whole customer service team is well managed, tenured - and works extremely well together! The company follows all CDC guidelines by wearing face masks at the time of arrival, during the course of the day and departure from the facility. The whole facility follows all protocols and requirements to ensure a clean and safe working environment for all team members! - 480-Hour Temp--To-Hire program- Hours: Monday thru Friday from 8:00am to 4:30pm- There "may be" some overtime up to 1.5 hours when needed- Full benefit platform upon successful completion of the program - including Major Medical, Dental, Vision, Short Term Disability and company incentive programs.- Pay increase when hired internally- 401K / PTO / Sick / Holiday Pay- 10-no fault attendance points when hired internally! - Accrue 2-hours per week and up to 2-weeks per year for vacation!Responsibilities:The Customer Service Logistics Representative will be a first point of contact for inbound/outbound customers and employees. They will interact and assist customers, drivers and fellow team members via phone, email and fax during the course of the day. Their typical day will consist of tracing shipments, billing discrepancies, running and presenting AP and AR reports for management, invoicing/billing questions and other administrative tasks assigned.- Provide both inbound and outbound customer service support- Perform a multitude of clerical duties during the course of the day including - answering, directing phone calls, filing, data entry and billing- Run AP/AR and other operational reports to management, various departments and customers upon request- Assist customers and drivers with expected delivery times and/or delay- Escalate calls that require dispatch or freight product support- Communicate with customers by phone or through e-mail in order to provide a great customer service experienceWorking hours: 8:00 AM - 4:30 PMSkills:- Previous Logistics Customer Service experience is a plus- Excellent communication and interpersonal skills- Possess the ability to work in a busy - team orientated environment.- Intermediate computer skills including using Outlook, Word and Excel- Some AR experience preferred- Proficiency with Alpha/Numeric keystroke while demonstrating both speed and accuracy- Good typing skills- Experience in the customer service field is required Must possess the ability to understand or comprehend written and/or oral instructionsEducation:High SchoolExperience:1-4 yearsQualifications:- High School Diploma or GED equivalence required- Previous experience working in a logistics environment a plus- Must be flexible to working in changing environments and duties- A minimum of 2+ years of customer service experience required - Some Screening RequiredApply today for the opportunity to work with a solid team of professionals who hold a high regard for teamwork and maintaining a positive work experience for everyone!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Spherion Staffing & Recruiting is partnered with a rewarding Fortune 500 Logistics company in Rockford that's looking to add Customer Service Logistics Representatives to their internal team! Are you an individual who wants a career opportunity in the Logistics field with a well-respected organization? If so, keep reading! These positions offer competitive wages and benefits! The training during the program is excellent, the facility accommodations are clean, safe and inviting! As your staffing local in Rockford, we will set you up to be successful and support you throughout the program! The whole customer service team is well managed, tenured - and works extremely well together! The company follows all CDC guidelines by wearing face masks at the time of arrival, during the course of the day and departure from the facility. The whole facility follows all protocols and requirements to ensure a clean and safe working environment for all team members! - 480-Hour Temp--To-Hire program- Hours: Monday thru Friday from 8:00am to 4:30pm- There "may be" some overtime up to 1.5 hours when needed- Full benefit platform upon successful completion of the program - including Major Medical, Dental, Vision, Short Term Disability and company incentive programs.- Pay increase when hired internally- 401K / PTO / Sick / Holiday Pay- 10-no fault attendance points when hired internally! - Accrue 2-hours per week and up to 2-weeks per year for vacation!Responsibilities:The Customer Service Logistics Representative will be a first point of contact for inbound/outbound customers and employees. They will interact and assist customers, drivers and fellow team members via phone, email and fax during the course of the day. Their typical day will consist of tracing shipments, billing discrepancies, running and presenting AP and AR reports for management, invoicing/billing questions and other administrative tasks assigned.- Provide both inbound and outbound customer service support- Perform a multitude of clerical duties during the course of the day including - answering, directing phone calls, filing, data entry and billing- Run AP/AR and other operational reports to management, various departments and customers upon request- Assist customers and drivers with expected delivery times and/or delay- Escalate calls that require dispatch or freight product support- Communicate with customers by phone or through e-mail in order to provide a great customer service experienceWorking hours: 8:00 AM - 4:30 PMSkills:- Previous Logistics Customer Service experience is a plus- Excellent communication and interpersonal skills- Possess the ability to work in a busy - team orientated environment.- Intermediate computer skills including using Outlook, Word and Excel- Some AR experience preferred- Proficiency with Alpha/Numeric keystroke while demonstrating both speed and accuracy- Good typing skills- Experience in the customer service field is required Must possess the ability to understand or comprehend written and/or oral instructionsEducation:High SchoolExperience:1-4 yearsQualifications:- High School Diploma or GED equivalence required- Previous experience working in a logistics environment a plus- Must be flexible to working in changing environments and duties- A minimum of 2+ years of customer service experience required - Some Screening RequiredApply today for the opportunity to work with a solid team of professionals who hold a high regard for teamwork and maintaining a positive work experience for everyone!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Fort Pierce, Florida
      • Temporary
      • $13.00 per hour
      • 7:30 AM - 7:30 PM (Various Shifts Available)
      Want to join a winning team, with an empowering culture and attitude? Spherion is in search of Customer Service professionals for full time positions. Responsibilities include the provision of products and program information to customers in a call center environment, as well as investigate and answer customer questions.Responsibilities:Qualified candidates must have excellent communication skills, problem solving ability and the ability to multitask. A minimum of 1 year customer service experience required. We are looking for applicants who are self-starters and do their best to help others. Should be detail oriented with good interpersonal and customer service skills. Works under the daily supervision of the Team Lead or Supervisor.Working hours: 7:30 AM - 7:30 PM (Various Shifts Available)Skills:Type 25 Words Per MinuteRequires open schedule availability.Bilingual is a plus but not required (Spanish, Creole)Education:High SchoolExperience:1-4 yearsQualifications:1 + year experience in a call center environment.HS Diploma or GED equivalent required. Spherion offers competitive pay, benefits, skills development and access to opportunities for professional growth.Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Want to join a winning team, with an empowering culture and attitude? Spherion is in search of Customer Service professionals for full time positions. Responsibilities include the provision of products and program information to customers in a call center environment, as well as investigate and answer customer questions.Responsibilities:Qualified candidates must have excellent communication skills, problem solving ability and the ability to multitask. A minimum of 1 year customer service experience required. We are looking for applicants who are self-starters and do their best to help others. Should be detail oriented with good interpersonal and customer service skills. Works under the daily supervision of the Team Lead or Supervisor.Working hours: 7:30 AM - 7:30 PM (Various Shifts Available)Skills:Type 25 Words Per MinuteRequires open schedule availability.Bilingual is a plus but not required (Spanish, Creole)Education:High SchoolExperience:1-4 yearsQualifications:1 + year experience in a call center environment.HS Diploma or GED equivalent required. Spherion offers competitive pay, benefits, skills development and access to opportunities for professional growth.Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Asheville, North Carolina
      • Temporary
      • $13.75 - $14.00 per hour
      • 8:00 AM - 5:00 PM
      Spherion is hiring for Customer Service Representatives for a Government Entity located here in Buncombe County NC. While customer service experience is preferred, it is not required. Entry level candidates are encouraged to apply!Responsibilities:-Interact directly with clients via telephone, email, online chat or in person to provide support and information-Utilize customer contact list to schedule appointments and track pertinent information-Field customer questions and concerns and forward all issues to the assigned specialist or other appropriate team member-Maintain customer accounts and records of client interactions with details entered into databaseWorking hours: 8:00 AM - 5:00 PMSkills:Excellent communication skills including active listeningAble to work in a fast paced, very busy environmentDetail oriented and organizedProficient on computers and technologyAble to multi-task and work on several projects at onceEducation:High SchoolExperience:1-4 yearsQualifications:At least 1 year customer service experience Proficient on Google Suites and MS Office SuitesPrevious customer service experience a plusType 50+ WPM Apply today at www.spherion.com or text the word "JOBS" to 828-348-0390!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Spherion is hiring for Customer Service Representatives for a Government Entity located here in Buncombe County NC. While customer service experience is preferred, it is not required. Entry level candidates are encouraged to apply!Responsibilities:-Interact directly with clients via telephone, email, online chat or in person to provide support and information-Utilize customer contact list to schedule appointments and track pertinent information-Field customer questions and concerns and forward all issues to the assigned specialist or other appropriate team member-Maintain customer accounts and records of client interactions with details entered into databaseWorking hours: 8:00 AM - 5:00 PMSkills:Excellent communication skills including active listeningAble to work in a fast paced, very busy environmentDetail oriented and organizedProficient on computers and technologyAble to multi-task and work on several projects at onceEducation:High SchoolExperience:1-4 yearsQualifications:At least 1 year customer service experience Proficient on Google Suites and MS Office SuitesPrevious customer service experience a plusType 50+ WPM Apply today at www.spherion.com or text the word "JOBS" to 828-348-0390!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Frederick, Maryland
      • Temp to Perm
      • $22.00 per hour
      • 9:00 AM - 5:00 PM (Various Shifts Available)
      Are you a detail-oriented, self-motivated individual? Do you know the process of producing Print, Promotional products, and apparel? This is the opportunity for you. Our client in Frederick, MD is the place for you. Our client, is a leader providing customized print and branding to many local and national brands. Our client is looking to expand its current team and add an additional CSR to the team. The position provides plenty of growth opportunities..Responsibilities:.Working hours: 9:00 AM - 5:00 PM (Various Shifts Available)Skills:Knowledge of producing Print from stationary and direct mail to wide formatKnowledge of Apparel and apparel decorationKnowledge of Promotional productsWorking knowledge of Microsoft Excel, word and outlookKnowledge of SAGE platform a plusEducation:High SchoolExperience:1-4 yearsQualifications:3+ years experience in the Print, promotional product and apparel industry Call 301-694-7700Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Are you a detail-oriented, self-motivated individual? Do you know the process of producing Print, Promotional products, and apparel? This is the opportunity for you. Our client in Frederick, MD is the place for you. Our client, is a leader providing customized print and branding to many local and national brands. Our client is looking to expand its current team and add an additional CSR to the team. The position provides plenty of growth opportunities..Responsibilities:.Working hours: 9:00 AM - 5:00 PM (Various Shifts Available)Skills:Knowledge of producing Print from stationary and direct mail to wide formatKnowledge of Apparel and apparel decorationKnowledge of Promotional productsWorking knowledge of Microsoft Excel, word and outlookKnowledge of SAGE platform a plusEducation:High SchoolExperience:1-4 yearsQualifications:3+ years experience in the Print, promotional product and apparel industry Call 301-694-7700Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Gulfport, Mississippi
      • Temp to Perm
      • $14.00 - $18.00 per hour
      • 8:00 AM - 5:00 PM
      Our customer is looking for qualified candidates who have had prior experience in a call center based customer service role. This is a fast paced, high speed opportunity for someone that enjoys communicating and working in an environment requires the ability to pivot. - Schedule: Mon - Fri, 7:00 AM & 4:00 PM & 9:00 AM -> 6:00 PM (rotating)Responsibilities:- Assist customers on calls- Emailing and faxing to confirm orders- Utilizing PC software such as Outlook, Excel, & MS Word- Managing multiple calls- Communicating effectively with customersWorking hours: 8:00 AM - 5:00 PMSkills:- High level communication skill set (written and verbal) - PC literate- Literate in Outlook, Excel, & MS Word- Highly organized- Ability to respond to unplanned occurrencesEducation:High SchoolExperience:1-4 yearsQualifications:- Experience using MS Office, specifically Word, Excel & Outlook- Prior experience with inbound / outbound call center- HS diploma or equivalent Please reach out to us directly with any questions you may have: 228-868-9191. Additionally, feel free to forward your resume directly to: spheriongulfport@spherion.com. Let's get to work!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Our customer is looking for qualified candidates who have had prior experience in a call center based customer service role. This is a fast paced, high speed opportunity for someone that enjoys communicating and working in an environment requires the ability to pivot. - Schedule: Mon - Fri, 7:00 AM & 4:00 PM & 9:00 AM -> 6:00 PM (rotating)Responsibilities:- Assist customers on calls- Emailing and faxing to confirm orders- Utilizing PC software such as Outlook, Excel, & MS Word- Managing multiple calls- Communicating effectively with customersWorking hours: 8:00 AM - 5:00 PMSkills:- High level communication skill set (written and verbal) - PC literate- Literate in Outlook, Excel, & MS Word- Highly organized- Ability to respond to unplanned occurrencesEducation:High SchoolExperience:1-4 yearsQualifications:- Experience using MS Office, specifically Word, Excel & Outlook- Prior experience with inbound / outbound call center- HS diploma or equivalent Please reach out to us directly with any questions you may have: 228-868-9191. Additionally, feel free to forward your resume directly to: spheriongulfport@spherion.com. Let's get to work!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Goleta, California
      • Temp to Perm
      • $19.00 - $21.00 per hour
      • 9:00 AM - 5:00 PM
      Are you an experienced customer service professional looking for full-time work with an exciting and reputable employer in the Goleta area? If so, this may be the opportunity you've been waiting for! Our client is in need of a full-time temp-to-perm customer service representative to join their sporting goods brand in Goleta, CAResponsibilities:Primary duties include, but are not limited to:Product pricing and discountsInvoice prepay credit card processing as needed.Invoice account credit/refunds and RMA processingGeneral customer service and administrative supportCredit reference request processingCustomer service email/mail request and repliesMeter outgoing mail/USPS duties, and dispense incoming mailMaintain the main phone line: answer, forward, reply ? check messages dailyProcess new dealer applicationsSales order processing for employees and walk-in customersAssist and back up Sales Processing and fulfillment for E-commerce departmentOrder fulfillment may involve packing and invoicing orders as neededProcess warranty product returns for customersWorking hours: 9:00 AM - 5:00 PMSkills:Ability to communicate clearlyAble to interpret and accurately carryout both detailed written and verbal instructionsRequires accuracy in reading and writing numbersMac and database skills (Excel, Word, FileMaker Pro programs)Accurate typing (35 wpm)Data entry skillsStrong attention to detailsFlexibleEducation:High SchoolExperience:1-4 yearsQualifications:- 1+ years experience in administrative role- 1+ years experience in customer service role Apply with resume TODAY to be considered for this immediate openingSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.San Francisco Fair Chance Ordinance:Qualified applicants in San Francisco with criminal histories will be considered for employment in accordance with the San Francisco Fair Chance Ordinance.
      Are you an experienced customer service professional looking for full-time work with an exciting and reputable employer in the Goleta area? If so, this may be the opportunity you've been waiting for! Our client is in need of a full-time temp-to-perm customer service representative to join their sporting goods brand in Goleta, CAResponsibilities:Primary duties include, but are not limited to:Product pricing and discountsInvoice prepay credit card processing as needed.Invoice account credit/refunds and RMA processingGeneral customer service and administrative supportCredit reference request processingCustomer service email/mail request and repliesMeter outgoing mail/USPS duties, and dispense incoming mailMaintain the main phone line: answer, forward, reply ? check messages dailyProcess new dealer applicationsSales order processing for employees and walk-in customersAssist and back up Sales Processing and fulfillment for E-commerce departmentOrder fulfillment may involve packing and invoicing orders as neededProcess warranty product returns for customersWorking hours: 9:00 AM - 5:00 PMSkills:Ability to communicate clearlyAble to interpret and accurately carryout both detailed written and verbal instructionsRequires accuracy in reading and writing numbersMac and database skills (Excel, Word, FileMaker Pro programs)Accurate typing (35 wpm)Data entry skillsStrong attention to detailsFlexibleEducation:High SchoolExperience:1-4 yearsQualifications:- 1+ years experience in administrative role- 1+ years experience in customer service role Apply with resume TODAY to be considered for this immediate openingSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.San Francisco Fair Chance Ordinance:Qualified applicants in San Francisco with criminal histories will be considered for employment in accordance with the San Francisco Fair Chance Ordinance.
      • Alexandria, Louisiana
      • Temp to Perm
      • $11.99 per hour
      • 8:00 AM - 5:00 PM
      Spherion is currently recruiting to fill temp to permanent Customer Service Representative position for our client that is a municipality. If you're looking for a career and not just a job look no further and apply today. Customer Service Representatives will be responsible for greeting and assisting customers at front desk or drive-through window with utility services or ticket window and telephone; performs customer service task, directs telephone calls appropriately, answers routine questions, and explains basic procedures and fees per established policies.This company offers medical, dental, vision, and a retirement matching planResponsibilities:- Receive payments for municipal electric, gas, and water utility services, property and delinquent taxes and fees, or admission fees and tickets; provide accurate changed and issue receipts. - Verify payment amounts and account information are correct; post payments to customer accounts.- Balance cash drawer at the completion of shift and reconcile with money received; prepare deposits- Prepare daily admission reports; assist with regular and special events, volunteer activities, educational programs, perform clerical duties. - Train in and assist with customer account functions such as: research customer accounts, establishes payment arrangements, process service request, prepare service orders and other documentation., and maintain file system.- Operate computer, calculator, and related office equipment.Working hours: 8:00 AM - 5:00 PMSkills:- One (1) year of cash handling - Customer Service- CommunicationEducation:High SchoolExperience:1-4 yearsQualifications:- High School diploma or GED Apply online www.spherion.com. Once application has been submitted call our office at 318-445-9000.Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Spherion is currently recruiting to fill temp to permanent Customer Service Representative position for our client that is a municipality. If you're looking for a career and not just a job look no further and apply today. Customer Service Representatives will be responsible for greeting and assisting customers at front desk or drive-through window with utility services or ticket window and telephone; performs customer service task, directs telephone calls appropriately, answers routine questions, and explains basic procedures and fees per established policies.This company offers medical, dental, vision, and a retirement matching planResponsibilities:- Receive payments for municipal electric, gas, and water utility services, property and delinquent taxes and fees, or admission fees and tickets; provide accurate changed and issue receipts. - Verify payment amounts and account information are correct; post payments to customer accounts.- Balance cash drawer at the completion of shift and reconcile with money received; prepare deposits- Prepare daily admission reports; assist with regular and special events, volunteer activities, educational programs, perform clerical duties. - Train in and assist with customer account functions such as: research customer accounts, establishes payment arrangements, process service request, prepare service orders and other documentation., and maintain file system.- Operate computer, calculator, and related office equipment.Working hours: 8:00 AM - 5:00 PMSkills:- One (1) year of cash handling - Customer Service- CommunicationEducation:High SchoolExperience:1-4 yearsQualifications:- High School diploma or GED Apply online www.spherion.com. Once application has been submitted call our office at 318-445-9000.Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Aiken, South Carolina
      • Temp to Perm
      • $13.00 per hour
      • 8:00 AM - 8:00 PM
      Answer inbound calls, Be able to assist customers in a timely and professional manner. be able to sit at a desk for 8 hours a day. Be able to work flexible shift from 7am-8pm and work Saturdays. Be willing to work over time if needed.Responsibilities:Will be responsible taking incoming calls. Assist customers with their accounts .Working hours: 8:00 AM - 8:00 PMSkills:Great Customer Service Skills. Have call center experience. Be able to sit for 8 to 9 hours at at time.Education:TradeExperience:4-7 yearsQualifications:Computer skills, Customer service skills be able to access two screens at a time. If you are looking for a temporary to a possible permanent position this is the opportunity for you. We are looking for great talent with call center experience with great customer service. Call if interested.Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Answer inbound calls, Be able to assist customers in a timely and professional manner. be able to sit at a desk for 8 hours a day. Be able to work flexible shift from 7am-8pm and work Saturdays. Be willing to work over time if needed.Responsibilities:Will be responsible taking incoming calls. Assist customers with their accounts .Working hours: 8:00 AM - 8:00 PMSkills:Great Customer Service Skills. Have call center experience. Be able to sit for 8 to 9 hours at at time.Education:TradeExperience:4-7 yearsQualifications:Computer skills, Customer service skills be able to access two screens at a time. If you are looking for a temporary to a possible permanent position this is the opportunity for you. We are looking for great talent with call center experience with great customer service. Call if interested.Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Spokane, Washington
      • Temp to Perm
      • $35,000 - $40,000 per year
      • 2:00 PM - 9:30 PM
      Spherion Staffing is looking for Customer Service Representatives to take inbound calls regarding property and auto insurance. You will provide customer service, review and update customer records on computerized data base. Eventually will learn ad add vehicles and driver's to policies. Resolve problems and refer to responsible parties. We are looking for people who excel at customer service, comfortable on the phones and looking for a career not just a job! These are Direct Hire positions, you will be hired on with the client from day one!Position will be working remotely from home at the beginning but will eventually move into the office.$35,000 annual to start plus 15% shift differential, 2pm - 9:30pm, Thur - MonPositions are Direct Hire with the clientExcellent BenefitsResponsibilities:* Inbound Calls* Customer Service* Data Entry* Continual learning of job and companyWorking hours: 2:00 PM - 9:30 PMSkills:Superior oral communications skills on the telephoneGood written communication skillsProblem solving abilityWorking knowledge of Microsoft OfficeEducation:High SchoolExperience:0-1 yearsQualifications:* Minimum of 6 months of Customer Service experience* High School Diploma or equivalent* Ability to pass a pre-employment background screening* Internet access at home* Basic computer or laptop with a camera Apply onlineSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Spherion Staffing is looking for Customer Service Representatives to take inbound calls regarding property and auto insurance. You will provide customer service, review and update customer records on computerized data base. Eventually will learn ad add vehicles and driver's to policies. Resolve problems and refer to responsible parties. We are looking for people who excel at customer service, comfortable on the phones and looking for a career not just a job! These are Direct Hire positions, you will be hired on with the client from day one!Position will be working remotely from home at the beginning but will eventually move into the office.$35,000 annual to start plus 15% shift differential, 2pm - 9:30pm, Thur - MonPositions are Direct Hire with the clientExcellent BenefitsResponsibilities:* Inbound Calls* Customer Service* Data Entry* Continual learning of job and companyWorking hours: 2:00 PM - 9:30 PMSkills:Superior oral communications skills on the telephoneGood written communication skillsProblem solving abilityWorking knowledge of Microsoft OfficeEducation:High SchoolExperience:0-1 yearsQualifications:* Minimum of 6 months of Customer Service experience* High School Diploma or equivalent* Ability to pass a pre-employment background screening* Internet access at home* Basic computer or laptop with a camera Apply onlineSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Moncks Corner, South Carolina
      • Temp to Perm
      • $17.00 per hour
      • 7:00 AM - 6:00 PM
      A growing Distribution company in Moncks Corner is looking for a Customer Service Representative to join their team. Must have excellent communication skills and be able to deal with multiple customers. Hours: M-F 7:00 - 4:00 PM / Some Days will work until 6PM. Must have good computer skill experience in MS Office (word, excel) and must have decent mathematical skills. Attention to detail and driven.Responsibilities:*Work directly with multiple customers on orders, logistics. *Manage work orders and continue communication with customers. *Able to work within a team.Working hours: 7:00 AM - 6:00 PMSkills:*Great Communication *Multi-task*Great at MS Office *Mathematical *Detail oriented and individually driven.Education:No Degree RequiredExperience:1-4 yearsQualifications:*Must have prior Customer Service Representative experience in logistics / distribution / manufacturing. *Must be able to work 8-10 hours days / flexible schedule with customer needs. *Must be able to work within a team environment. Come in to the Spherion office for open interviews: Monday - Thursday 9am-11am or email your resume to: seancronkey@spherion.comSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      A growing Distribution company in Moncks Corner is looking for a Customer Service Representative to join their team. Must have excellent communication skills and be able to deal with multiple customers. Hours: M-F 7:00 - 4:00 PM / Some Days will work until 6PM. Must have good computer skill experience in MS Office (word, excel) and must have decent mathematical skills. Attention to detail and driven.Responsibilities:*Work directly with multiple customers on orders, logistics. *Manage work orders and continue communication with customers. *Able to work within a team.Working hours: 7:00 AM - 6:00 PMSkills:*Great Communication *Multi-task*Great at MS Office *Mathematical *Detail oriented and individually driven.Education:No Degree RequiredExperience:1-4 yearsQualifications:*Must have prior Customer Service Representative experience in logistics / distribution / manufacturing. *Must be able to work 8-10 hours days / flexible schedule with customer needs. *Must be able to work within a team environment. Come in to the Spherion office for open interviews: Monday - Thursday 9am-11am or email your resume to: seancronkey@spherion.comSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Cape Coral, Florida
      • Temp to Perm
      • $15.50 per hour
      • 12:00 PM - 9:00 PM
      Spherion staffing is hiring Customer Service Rockstars for a pharmaceutical company in Cape Coral Fl. Shift runs from 12:30 PM to 9:00 PM. You would train for 2 weeks on the morning shift. This is a temp to hire opportunity. Once you go permanent you rare eligible for their full benefits package.Responsibilities:- Handle customer inquiries and complaints- Provide information about the products and services- Troubleshoot and resolve product issues and concerns- Document and update customer records based on interactions- Develop and maintain a knowledge base of the evolving products and servicesWorking hours: 12:00 PM - 9:00 PMSkills:- Ability to build rapport with clients- Ability to prioritize and multitask- Positive and professional demeanor- Excellent written and verbal communication skillsEducation:High SchoolExperience:0-1 yearsQualifications:- High School Diploma or equivalent- Previous experience in customer service, sales, or other related fields Apply for immediate consideration! We can interview onsite or virtually. Spherion_gtwb_fortmyersSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Spherion staffing is hiring Customer Service Rockstars for a pharmaceutical company in Cape Coral Fl. Shift runs from 12:30 PM to 9:00 PM. You would train for 2 weeks on the morning shift. This is a temp to hire opportunity. Once you go permanent you rare eligible for their full benefits package.Responsibilities:- Handle customer inquiries and complaints- Provide information about the products and services- Troubleshoot and resolve product issues and concerns- Document and update customer records based on interactions- Develop and maintain a knowledge base of the evolving products and servicesWorking hours: 12:00 PM - 9:00 PMSkills:- Ability to build rapport with clients- Ability to prioritize and multitask- Positive and professional demeanor- Excellent written and verbal communication skillsEducation:High SchoolExperience:0-1 yearsQualifications:- High School Diploma or equivalent- Previous experience in customer service, sales, or other related fields Apply for immediate consideration! We can interview onsite or virtually. Spherion_gtwb_fortmyersSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Texas City, Texas
      • Temporary
      • $13.00 - $16.00 per hour
      • 7:00 AM - 11:00 PM
      Are you interested in working remotely from the comforts of your own home with a nationally recognized industry leader in healthcare management? If you answered yes to this question then this job might be for you. We are looking to staff dynamic individuals that will go the extra mile for patients by making their experiences memorable.Responsibilities:-Maintain a positive first impression for outbound/inbound calls in order to schedule patients for appointments-Create and maintain patient accounts by recording pertinent details and information-Resolve service issues by clarifying the patient's complaint and selecting the best solution-Recommend potential screenings or services to patient by collecting data based on previous procedures -Manage large groups of calls and spend quality time with each patient-Keep records of interactions within the medical database and process customer accounts and file documents-Go the extra mile to engage patientsWorking hours: 7:00 AM - 11:00 PMSkills:-Proven customer support experience-Phone call handling skills and active listening skills-Familiar with database systems and practices-Ability to multi-task and manage time efficiently-High school diploma or equivalent; college degree preferred but not requiredEducation:High SchoolExperience:1-4 yearsQualifications:-Customer Service-Documentation Skills-Listening Skills-Phone Skills-Resolving Conflict Skills These roles are located all throughout our territories, if interested please apply online today and become part of something great, when applying choose our League City office! www.spherion.com/applySpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Are you interested in working remotely from the comforts of your own home with a nationally recognized industry leader in healthcare management? If you answered yes to this question then this job might be for you. We are looking to staff dynamic individuals that will go the extra mile for patients by making their experiences memorable.Responsibilities:-Maintain a positive first impression for outbound/inbound calls in order to schedule patients for appointments-Create and maintain patient accounts by recording pertinent details and information-Resolve service issues by clarifying the patient's complaint and selecting the best solution-Recommend potential screenings or services to patient by collecting data based on previous procedures -Manage large groups of calls and spend quality time with each patient-Keep records of interactions within the medical database and process customer accounts and file documents-Go the extra mile to engage patientsWorking hours: 7:00 AM - 11:00 PMSkills:-Proven customer support experience-Phone call handling skills and active listening skills-Familiar with database systems and practices-Ability to multi-task and manage time efficiently-High school diploma or equivalent; college degree preferred but not requiredEducation:High SchoolExperience:1-4 yearsQualifications:-Customer Service-Documentation Skills-Listening Skills-Phone Skills-Resolving Conflict Skills These roles are located all throughout our territories, if interested please apply online today and become part of something great, when applying choose our League City office! www.spherion.com/applySpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Sioux Falls, South Dakota
      • Temporary
      • $16.00 - $17.00 per hour
      • 9:00 AM - 6:30 PM
      Spherion Staffing is interviewing for the position of (virtual) Senior Customer Service Representative for our client, a call center. The Senior Customer Service Representative will provide exceptional customer service while walking customers through the policy process and reasons for determinations; train new employees as well as meeting deadlines and quotas. Qualified applicants need to have a minimum of 3 years of progressive customer service experience. This is a "work from home" opportunity for the right individual.Hours: 9 am-6:30 pm Monday - Friday including one late night (12:00 pm to 9:00 pm)Pay: $17.00/hourResponsibilities:-Ensure quotas and deadlines are met-Give advanced customer service to clients-Explain processes to clients and new hiresResponsibilities:See AboveWorking hours: 9:00 AM - 6:30 PMSkills:Requirements:-High school diploma-3 years prior customer service experience required-Adept Office program skills-Advanced communication skills-Strong verbal and written communication skills-Ability to multi-task-Exceptional organization skills with attention to detail-Must possess a positive attitude and desire to provide outstanding customer serviceEducation:High SchoolExperience:1-4 yearsQualifications:See Above To be considered, please apply online at www.spherion.com/apply or contact Kelsi Shelly at 605-335-6010Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Spherion Staffing is interviewing for the position of (virtual) Senior Customer Service Representative for our client, a call center. The Senior Customer Service Representative will provide exceptional customer service while walking customers through the policy process and reasons for determinations; train new employees as well as meeting deadlines and quotas. Qualified applicants need to have a minimum of 3 years of progressive customer service experience. This is a "work from home" opportunity for the right individual.Hours: 9 am-6:30 pm Monday - Friday including one late night (12:00 pm to 9:00 pm)Pay: $17.00/hourResponsibilities:-Ensure quotas and deadlines are met-Give advanced customer service to clients-Explain processes to clients and new hiresResponsibilities:See AboveWorking hours: 9:00 AM - 6:30 PMSkills:Requirements:-High school diploma-3 years prior customer service experience required-Adept Office program skills-Advanced communication skills-Strong verbal and written communication skills-Ability to multi-task-Exceptional organization skills with attention to detail-Must possess a positive attitude and desire to provide outstanding customer serviceEducation:High SchoolExperience:1-4 yearsQualifications:See Above To be considered, please apply online at www.spherion.com/apply or contact Kelsi Shelly at 605-335-6010Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Baytown, Texas
      • Temporary
      • $13.00 - $16.00 per hour
      • 7:00 AM - 11:00 PM
      Chambers county residents, are you interested in working remotely from the comforts of your own home with a nationally recognized industry leader in healthcare management? If you answered yes to this question then this job might be for you. We are looking to staff dynamic individuals that will go the extra mile for patients by making their experiences memorable.Responsibilities:-Maintain a positive first impression for outbound/inbound calls in order to schedule patients for appointments-Create and maintain patient accounts by recording pertinent details and information-Resolve service issues by clarifying the patient's complaint and selecting the best solution-Recommend potential screenings or services to patient by collecting data based on previous procedures -Manage large groups of calls and spend quality time with each patient-Keep records of interactions within the medical database and process customer accounts and file documents-Go the extra mile to engage patientsWorking hours: 7:00 AM - 11:00 PMSkills:-Proven customer support experience-Phone call handling skills and active listening skills-Familiar with database systems and practices-Ability to multi-task and manage time efficiently-High school diploma or equivalent; college degree preferred but not requiredEducation:High SchoolExperience:1-4 yearsQualifications:-Customer Service-Documentation Skills-Listening Skills-Phone Skills-Resolving Conflict Skills These roles are located all throughout our territories, if interested please apply online today and become part of something great, when applying choose our League City office! www.spherion.com/applySpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Chambers county residents, are you interested in working remotely from the comforts of your own home with a nationally recognized industry leader in healthcare management? If you answered yes to this question then this job might be for you. We are looking to staff dynamic individuals that will go the extra mile for patients by making their experiences memorable.Responsibilities:-Maintain a positive first impression for outbound/inbound calls in order to schedule patients for appointments-Create and maintain patient accounts by recording pertinent details and information-Resolve service issues by clarifying the patient's complaint and selecting the best solution-Recommend potential screenings or services to patient by collecting data based on previous procedures -Manage large groups of calls and spend quality time with each patient-Keep records of interactions within the medical database and process customer accounts and file documents-Go the extra mile to engage patientsWorking hours: 7:00 AM - 11:00 PMSkills:-Proven customer support experience-Phone call handling skills and active listening skills-Familiar with database systems and practices-Ability to multi-task and manage time efficiently-High school diploma or equivalent; college degree preferred but not requiredEducation:High SchoolExperience:1-4 yearsQualifications:-Customer Service-Documentation Skills-Listening Skills-Phone Skills-Resolving Conflict Skills These roles are located all throughout our territories, if interested please apply online today and become part of something great, when applying choose our League City office! www.spherion.com/applySpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Pearland, Texas
      • Temporary
      • $13.00 - $16.00 per hour
      • 7:00 AM - 11:00 PM (Various Shifts Available)
      Are you interested in working remotely from the comforts of your own home with a nationally recognized industry leader in healthcare management? If you answered yes to this question then this job might be for you. We are looking to staff dynamic individuals that will go the extra mile for patients by making their experiences memorable.Responsibilities:-Maintain a positive first impression for outbound/inbound calls in order to schedule patients for appointments-Create and maintain patient accounts by recording pertinent details and information-Resolve service issues by clarifying the patient's complaint and selecting the best solution-Recommend potential screenings or services to patient by collecting data based on previous procedures -Manage large groups of calls and spend quality time with each patient-Keep records of interactions within the medical database and process customer accounts and file documents-Go the extra mile to engage patientsWorking hours: 7:00 AM - 11:00 PM (Various Shifts Available)Skills:-Proven customer support experience-Phone call handling skills and active listening skills-Familiar with database systems and practices-Ability to multi-task and manage time efficiently-High school diploma or equivalent; college degree preferred but not requiredEducation:High SchoolExperience:1-4 yearsQualifications:-Customer Service-Documentation Skills-Listening Skills-Phone Skills-Resolving Conflict Skills These roles are located all throughout our territories, if interested please apply online today and become part of something great, when applying choose our League City office! www.spherion.com/applySpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Are you interested in working remotely from the comforts of your own home with a nationally recognized industry leader in healthcare management? If you answered yes to this question then this job might be for you. We are looking to staff dynamic individuals that will go the extra mile for patients by making their experiences memorable.Responsibilities:-Maintain a positive first impression for outbound/inbound calls in order to schedule patients for appointments-Create and maintain patient accounts by recording pertinent details and information-Resolve service issues by clarifying the patient's complaint and selecting the best solution-Recommend potential screenings or services to patient by collecting data based on previous procedures -Manage large groups of calls and spend quality time with each patient-Keep records of interactions within the medical database and process customer accounts and file documents-Go the extra mile to engage patientsWorking hours: 7:00 AM - 11:00 PM (Various Shifts Available)Skills:-Proven customer support experience-Phone call handling skills and active listening skills-Familiar with database systems and practices-Ability to multi-task and manage time efficiently-High school diploma or equivalent; college degree preferred but not requiredEducation:High SchoolExperience:1-4 yearsQualifications:-Customer Service-Documentation Skills-Listening Skills-Phone Skills-Resolving Conflict Skills These roles are located all throughout our territories, if interested please apply online today and become part of something great, when applying choose our League City office! www.spherion.com/applySpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Spokane, Washington
      • Temp to Perm
      • $15.00 per hour
      • 5:00 PM - 1:00 AM (Various Shifts Available)
      Spherion Staffing is looking for LOCAL Remote Customer Service Representative to assist with 3rd party Field Service Technicians. This position will work remotely from home with the equipment provided. This is an early morning shift position but will require training during the normal business hours for 2-3 weeks.Responsibilities:You will be taking inbound calls and emails to research orders and follow up with any combination of 3rd Party Service Techs, Customers or Managers to ensure the client's needs have been met. You will troubleshoot issues and provide excellent communication and follow up.Working hours: 5:00 PM - 1:00 AM (Various Shifts Available)Skills:* Superior oral communications skills on the telephone* Good written communication skills* Problem solving ability* Working knowledge of Microsoft Office* High School Diploma or equivalentEducation:High SchoolExperience:1-4 yearsQualifications:Minimum of 6 months of Customer Service experience. 1-2 years office experience.Internet Access at Home Apply onlineSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Spherion Staffing is looking for LOCAL Remote Customer Service Representative to assist with 3rd party Field Service Technicians. This position will work remotely from home with the equipment provided. This is an early morning shift position but will require training during the normal business hours for 2-3 weeks.Responsibilities:You will be taking inbound calls and emails to research orders and follow up with any combination of 3rd Party Service Techs, Customers or Managers to ensure the client's needs have been met. You will troubleshoot issues and provide excellent communication and follow up.Working hours: 5:00 PM - 1:00 AM (Various Shifts Available)Skills:* Superior oral communications skills on the telephone* Good written communication skills* Problem solving ability* Working knowledge of Microsoft Office* High School Diploma or equivalentEducation:High SchoolExperience:1-4 yearsQualifications:Minimum of 6 months of Customer Service experience. 1-2 years office experience.Internet Access at Home Apply onlineSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Madison, Wisconsin
      • Permanent
      • $17.00 per hour
      • 8:00 AM - 5:00 PM
      Our client is looking for a Customer Service Representative. This is a Direct Hire position with hours M-F.Responsibilities:Answers customer calls related to order status and product or pricing information.Meets metric standards such as: monthly sales goals, conversion rates, available phone time, in bound talk time, number of abandons and logouts, and work time-away. Meets standards established for any new system enhancements used on the job, such as chat or skype functions.Support the clerical functions needed for processing an accurate order or customer request into our business system. Must complete data entry with minimal to no errors.Determine customer requirements and expectations in order to recommend specific products and solutions and proactively close sales over the phone.Problem solves independently, yet asks for help and direction when faced with unusual or complex situations.Maintains a professional, positive, and pro-active approach and consistently projects the demeanor of a team member who contributes to solutions. Maintains efficiency and courtesy throughout the work day.Meets customer service script parameters: uses approved greeting and closure, completes the call to the customer???s satisfaction and uses warranty guidelines appropriately. Assists the customer in understanding our policies and products. Always puts the customer first.Complete special projects and other business tasks as assigned by your supervisor.Resolve level 1 and level 2 technical issues over the phoneWorking hours: 8:00 AM - 5:00 PMSkills:Experience with Oracle or another CRM preferred.3+ years call center experience.2 years of inside or outside sales managing a prospect database is a plus.Attention to detail and ability to prioritizeProficient in order processing, customer service and telephone skills.Ability to process orders with minimal to no errors.Demonstrates conflict resolution and problem solving skills.Possess a working knowledge of Microsoft Word and Excel. Types 30+ wpm.Excellent written and oral communication skills. Uses proper grammar and spelling.Ability to deliver on monthly sales targets.Able to sit and talk on a cordless headset for extended periods.Education:High SchoolExperience:1-4 yearsQualifications:Experience with Oracle or another CRM preferred.3+ years call center experience.2 years of inside or outside sales managing a prospect database is a plus.Attention to detail and ability to prioritizeProficient in order processing, customer service and telephone skills.Ability to process orders with minimal to no errors.Demonstrates conflict resolution and problem solving skills.Possess a working knowledge of Microsoft Word and Excel. Types 30+ wpm.Excellent written and oral communication skills. Uses proper grammar and spelling.Ability to deliver on monthly sales targets.Able to sit and talk on a cordless headset for extended periods. 2-3 years in a customer service role.High school diploma or equivalent. Associates degree is a plus.Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Our client is looking for a Customer Service Representative. This is a Direct Hire position with hours M-F.Responsibilities:Answers customer calls related to order status and product or pricing information.Meets metric standards such as: monthly sales goals, conversion rates, available phone time, in bound talk time, number of abandons and logouts, and work time-away. Meets standards established for any new system enhancements used on the job, such as chat or skype functions.Support the clerical functions needed for processing an accurate order or customer request into our business system. Must complete data entry with minimal to no errors.Determine customer requirements and expectations in order to recommend specific products and solutions and proactively close sales over the phone.Problem solves independently, yet asks for help and direction when faced with unusual or complex situations.Maintains a professional, positive, and pro-active approach and consistently projects the demeanor of a team member who contributes to solutions. Maintains efficiency and courtesy throughout the work day.Meets customer service script parameters: uses approved greeting and closure, completes the call to the customer???s satisfaction and uses warranty guidelines appropriately. Assists the customer in understanding our policies and products. Always puts the customer first.Complete special projects and other business tasks as assigned by your supervisor.Resolve level 1 and level 2 technical issues over the phoneWorking hours: 8:00 AM - 5:00 PMSkills:Experience with Oracle or another CRM preferred.3+ years call center experience.2 years of inside or outside sales managing a prospect database is a plus.Attention to detail and ability to prioritizeProficient in order processing, customer service and telephone skills.Ability to process orders with minimal to no errors.Demonstrates conflict resolution and problem solving skills.Possess a working knowledge of Microsoft Word and Excel. Types 30+ wpm.Excellent written and oral communication skills. Uses proper grammar and spelling.Ability to deliver on monthly sales targets.Able to sit and talk on a cordless headset for extended periods.Education:High SchoolExperience:1-4 yearsQualifications:Experience with Oracle or another CRM preferred.3+ years call center experience.2 years of inside or outside sales managing a prospect database is a plus.Attention to detail and ability to prioritizeProficient in order processing, customer service and telephone skills.Ability to process orders with minimal to no errors.Demonstrates conflict resolution and problem solving skills.Possess a working knowledge of Microsoft Word and Excel. Types 30+ wpm.Excellent written and oral communication skills. Uses proper grammar and spelling.Ability to deliver on monthly sales targets.Able to sit and talk on a cordless headset for extended periods. 2-3 years in a customer service role.High school diploma or equivalent. Associates degree is a plus.Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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