1 job found in Fargo

Spherion Staffing is looking for a Customer Warranty Coordinator who will be responsible for proactively resolving customer issues after the closing of their new home. The Customer Warranty Coordinator's primary goal is to facilitate completion of all customer warranty requests while maintaining a high level of customer satisfaction. We are looking for someone who can take charge, work with little supervision and has 2+ years of customer service/administrative background and experience working with warranties. Construction background or experience is helpful.Monday thru Friday 8am to 5pmPay $40-45k/year DOEResponsibilities:- Receive and confirm receipt of homeowner requests handling warranty claims- Make initial contact with homeowners and/or Client Service Technicians to ensure repairs are completed to customer satisfaction - Process written or electronic work orders and/or verbal instructions from supervisor for homeowner repairs- Certify that warranty work is completed within contractor obligations and follow up with homeowners to ensure concerns are addressed in a timely and professional manner- Conduct all business in a professional and ethical manner to serve customers and increase the goodwill and profit of the company- Develop and maintain good rapport with subcontractors and homeownersResponsibilities:See aboveWorking hours: 8:00 AM - 4:00 PMSkills:Requirements:-2 plus years of customer service/administrative experience required with experience working in the residential construction industry a plus-Must provide excellent communication skills in a professional and personable manner, both written correspondence and conversationally by phone while providing a great homebuyer experience for our customers-Detail oriented and strives to communicate matters accurately-Dependable, reliable, and the ability to create and meet schedule deadlines-Proficiency working with Excel Spreadsheets and MS Word processiEducation:No Degree RequiredExperience:1-4 yearsQualifications:See above To be considered, please apply online at www.spherion.com/apply If you have any questions please contact Janine Eberhart at 701-412-2894Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.