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    11 Customer Service Customer Service & Call Center jobs found

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      • Baytown, Texas
      • Temporary
      • $13.00 - $16.00 per hour
      • 7:00 AM - 11:00 PM
      Are you interested in working remotely from the comforts of your own home with a nationally recognized industry leader in healthcare management? If you answered yes to this question then this job might be for you. We are looking to staff dynamic individuals that will go the extra mile for patients by making their experiences memorable.Responsibilities:-Maintain a positive first impression for outbound/inbound calls in order to schedule patients for appointments-Create and maintain patient accounts by recording pertinent details and information-Resolve service issues by clarifying the patient's complaint and selecting the best solution-Recommend potential screenings or services to patient by collecting data based on previous procedures -Manage large groups of calls and spend quality time with each patient-Keep records of interactions within the medical database and process customer accounts and file documents-Go the extra mile to engage patientsWorking hours: 7:00 AM - 11:00 PMSkills:-Proven customer support experience-Phone call handling skills and active listening skills-Familiar with database systems and practices-Ability to multi-task and manage time efficiently-High school diploma or equivalent; college degree preferred but not requiredEducation:High SchoolExperience:1-4 yearsQualifications:-Customer Service-Documentation Skills-Listening Skills-Phone Skills-Resolving Conflict Skills These roles are located all throughout our territories, if interested please apply online today and become part of something great, when applying choose our League City office! www.spherion.com/applySpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Are you interested in working remotely from the comforts of your own home with a nationally recognized industry leader in healthcare management? If you answered yes to this question then this job might be for you. We are looking to staff dynamic individuals that will go the extra mile for patients by making their experiences memorable.Responsibilities:-Maintain a positive first impression for outbound/inbound calls in order to schedule patients for appointments-Create and maintain patient accounts by recording pertinent details and information-Resolve service issues by clarifying the patient's complaint and selecting the best solution-Recommend potential screenings or services to patient by collecting data based on previous procedures -Manage large groups of calls and spend quality time with each patient-Keep records of interactions within the medical database and process customer accounts and file documents-Go the extra mile to engage patientsWorking hours: 7:00 AM - 11:00 PMSkills:-Proven customer support experience-Phone call handling skills and active listening skills-Familiar with database systems and practices-Ability to multi-task and manage time efficiently-High school diploma or equivalent; college degree preferred but not requiredEducation:High SchoolExperience:1-4 yearsQualifications:-Customer Service-Documentation Skills-Listening Skills-Phone Skills-Resolving Conflict Skills These roles are located all throughout our territories, if interested please apply online today and become part of something great, when applying choose our League City office! www.spherion.com/applySpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • College Station, Texas
      • Temporary
      • $14.00 - $15.00 per hour
      • 8:00 AM - 5:00 PM
      Spherion has partnered with a local company in College Station to hire a Customer Service Representative.Responsibilities:Taking calls from customers and ask what their needing assistance with- type it in, collect payment, schedule on calendarCommunicating with customers through various channelsMaintaining a positive, empathetic, and professional attitude toward customers at all timesMaintaining solid customer relationships by handling questions and concerns with speed and professionalismWorking hours: 8:00 AM - 5:00 PMSkills:Excellent communication skillsTech SavyExperience in Excel and WordEducation:High SchoolExperience:1-4 yearsQualifications:High school diploma, general education degree, or equivalent2+ years previous experience in similar role Apply now!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Spherion has partnered with a local company in College Station to hire a Customer Service Representative.Responsibilities:Taking calls from customers and ask what their needing assistance with- type it in, collect payment, schedule on calendarCommunicating with customers through various channelsMaintaining a positive, empathetic, and professional attitude toward customers at all timesMaintaining solid customer relationships by handling questions and concerns with speed and professionalismWorking hours: 8:00 AM - 5:00 PMSkills:Excellent communication skillsTech SavyExperience in Excel and WordEducation:High SchoolExperience:1-4 yearsQualifications:High school diploma, general education degree, or equivalent2+ years previous experience in similar role Apply now!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Galveston, Texas
      • Permanent
      • $60,000 per year
      • 8:00 AM - 5:00 PM
      Have you ever worked in the customer service industry? Do you have experience with logistics? Are you looking for a new opportunity? This opportunity might be for you! We provide local staffing with a personal touch! Simply put, at Spherion we find people jobs and love what we do!Responsibilities:? Take customer orders accurately? Coordinate with production on pending and new orders.? Generate ready dates for orders.? Confirm with customers when shipments should be expected.? Keep price logs and customer lists up to date.? Answer phone calls respond to customer ? complaint/request/questions in a timely manner.? complete customer complaint forms. This also includes corresponding with the customer to document detailed information on their complaint and working with the QC department to reach a resolution.? Preparing, shipping and follow up on all samples to customers.? Maintaining stock levels of literature, stickers, samples, boxes, and all affiliated items.? Handling trade show logistics including but not limited to scheduling freight, furniture, electrical, hotel reservations, etc.? Maintain and catalog booth equipment for all industries and standardize shipping lists.? Assist in PowerPoint presentations to potential distributors and large customers.? Assist sales team with making cold calls to potential new customers.? Carrying out all other duties as assigned.Working hours: 8:00 AM - 5:00 PMSkills:Knowledge of industry shipping and receiving termsEducation:High SchoolExperience:1-4 yearsQualifications:Proficiency in excel and enterprise resource planning (ERP) systems is required If you are interested in this opportunity, apply online today and email our office leaguecityoffice@spherion.comSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Have you ever worked in the customer service industry? Do you have experience with logistics? Are you looking for a new opportunity? This opportunity might be for you! We provide local staffing with a personal touch! Simply put, at Spherion we find people jobs and love what we do!Responsibilities:? Take customer orders accurately? Coordinate with production on pending and new orders.? Generate ready dates for orders.? Confirm with customers when shipments should be expected.? Keep price logs and customer lists up to date.? Answer phone calls respond to customer ? complaint/request/questions in a timely manner.? complete customer complaint forms. This also includes corresponding with the customer to document detailed information on their complaint and working with the QC department to reach a resolution.? Preparing, shipping and follow up on all samples to customers.? Maintaining stock levels of literature, stickers, samples, boxes, and all affiliated items.? Handling trade show logistics including but not limited to scheduling freight, furniture, electrical, hotel reservations, etc.? Maintain and catalog booth equipment for all industries and standardize shipping lists.? Assist in PowerPoint presentations to potential distributors and large customers.? Assist sales team with making cold calls to potential new customers.? Carrying out all other duties as assigned.Working hours: 8:00 AM - 5:00 PMSkills:Knowledge of industry shipping and receiving termsEducation:High SchoolExperience:1-4 yearsQualifications:Proficiency in excel and enterprise resource planning (ERP) systems is required If you are interested in this opportunity, apply online today and email our office leaguecityoffice@spherion.comSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Killeen, Texas
      • Temp to Perm
      • $14.00 per hour
      • 8:00 AM - 4:00 PM
      Find your ideal customer service job now! Spherion Temple is seeking an energetic customer service representatives with a desire to work in a fast-paced environment for a leading shipping business in Temple, Texas.Responsibilities:Assisting customers with various inquiries in a timely manner with a high degree of professionalismResearching and resolving customer issuesInputting customer information into client systemsManaging transactions and changes to accountsPerforming other administrative duties as assigned.Working hours: 8:00 AM - 4:00 PMSkills:Good written and verbal communication skillsStrong customer service skills.Ability to multitask and use multiple systems on multiple platforms.Education:High SchoolExperience:0-1 yearsQualifications:Previous call center experience is a plusMaintain confidentiality and professionalism.Must be at least 18 years old, and pass a background screen and drug test. Apply and call the Spherion Temple Team @ 254-778-0533Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Find your ideal customer service job now! Spherion Temple is seeking an energetic customer service representatives with a desire to work in a fast-paced environment for a leading shipping business in Temple, Texas.Responsibilities:Assisting customers with various inquiries in a timely manner with a high degree of professionalismResearching and resolving customer issuesInputting customer information into client systemsManaging transactions and changes to accountsPerforming other administrative duties as assigned.Working hours: 8:00 AM - 4:00 PMSkills:Good written and verbal communication skillsStrong customer service skills.Ability to multitask and use multiple systems on multiple platforms.Education:High SchoolExperience:0-1 yearsQualifications:Previous call center experience is a plusMaintain confidentiality and professionalism.Must be at least 18 years old, and pass a background screen and drug test. Apply and call the Spherion Temple Team @ 254-778-0533Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • McAllen, Texas
      • Temp to Perm
      • $10.00 - $13.00 per hour
      • 8:00 AM - 5:00 PM
      We are hiring a Customer Service Representative to manage customer queries, orders, etc. .You will also be asked to input data in the system.This is a temp to hire position, Monday through Saturday, full time, HURRY Only 2 positions available!Responsibilities:Maintaining a positive, empathetic and professional attitude toward customers at all times.Responding promptly to customer inquiries.Communicating with customers through various channels.Processing orders, forms, applications, and requests.Keeping records of customer interactions, Communicating and coordinating with colleagues as necessary.Providing feedback on the efficiency of the customer service process.Managing a team of junior customer service representatives.Ensure customer satisfaction and provide professional customer support.Working hours: 8:00 AM - 5:00 PMSkills:Able to work in a multi task environmentCommunications SkillCustomer service skillsAbility to stay calm when customers are stressed or upset.Comfortable using computers.Experience working with customer support.Education:High SchoolExperience:0-1 yearsQualifications:1+ Years of experience in customer service( Commercial, call center etc) Ability to work Monday through SaturdayAttention to detail Apply online: www.spherion.com/apply and please call 956-961-4298.Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      We are hiring a Customer Service Representative to manage customer queries, orders, etc. .You will also be asked to input data in the system.This is a temp to hire position, Monday through Saturday, full time, HURRY Only 2 positions available!Responsibilities:Maintaining a positive, empathetic and professional attitude toward customers at all times.Responding promptly to customer inquiries.Communicating with customers through various channels.Processing orders, forms, applications, and requests.Keeping records of customer interactions, Communicating and coordinating with colleagues as necessary.Providing feedback on the efficiency of the customer service process.Managing a team of junior customer service representatives.Ensure customer satisfaction and provide professional customer support.Working hours: 8:00 AM - 5:00 PMSkills:Able to work in a multi task environmentCommunications SkillCustomer service skillsAbility to stay calm when customers are stressed or upset.Comfortable using computers.Experience working with customer support.Education:High SchoolExperience:0-1 yearsQualifications:1+ Years of experience in customer service( Commercial, call center etc) Ability to work Monday through SaturdayAttention to detail Apply online: www.spherion.com/apply and please call 956-961-4298.Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Lake Jackson, Texas
      • Permanent
      • $60,000 per year
      • 8:00 AM - 5:00 PM
      Have you ever worked in the customer service industry? Do you have experience with logistics? Are you looking for a new opportunity? This opportunity might be for you! We provide local staffing with a personal touch! Simply put, at Spherion we find people jobs and love what we do!Responsibilities:? Take customer orders accurately? Coordinate with production on pending and new orders.? Generate ready dates for orders.? Confirm with customers when shipments should be expected.? Keep price logs and customer lists up to date.? Answer phone calls respond to customer ? complaint/request/questions in a timely manner.? complete customer complaint forms. This also includes corresponding with the customer to document detailed information on their complaint and working with the QC department to reach a resolution.? Preparing, shipping and follow up on all samples to customers.? Maintaining stock levels of literature, stickers, samples, boxes, and all affiliated items.? Handling trade show logistics including but not limited to scheduling freight, furniture, electrical, hotel reservations, etc.? Maintain and catalog booth equipment for all industries and standardize shipping lists.? Assist in PowerPoint presentations to potential distributors and large customers.? Assist sales team with making cold calls to potential new customers.? Carrying out all other duties as assigned.Working hours: 8:00 AM - 5:00 PMSkills:Knowledge of industry shipping and receiving termsEducation:High SchoolExperience:1-4 yearsQualifications:Proficiency in excel and enterprise resource planning (ERP) systems is required If you are interested in this opportunity, apply online today and email our office leaguecityoffice@spherion.comSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Have you ever worked in the customer service industry? Do you have experience with logistics? Are you looking for a new opportunity? This opportunity might be for you! We provide local staffing with a personal touch! Simply put, at Spherion we find people jobs and love what we do!Responsibilities:? Take customer orders accurately? Coordinate with production on pending and new orders.? Generate ready dates for orders.? Confirm with customers when shipments should be expected.? Keep price logs and customer lists up to date.? Answer phone calls respond to customer ? complaint/request/questions in a timely manner.? complete customer complaint forms. This also includes corresponding with the customer to document detailed information on their complaint and working with the QC department to reach a resolution.? Preparing, shipping and follow up on all samples to customers.? Maintaining stock levels of literature, stickers, samples, boxes, and all affiliated items.? Handling trade show logistics including but not limited to scheduling freight, furniture, electrical, hotel reservations, etc.? Maintain and catalog booth equipment for all industries and standardize shipping lists.? Assist in PowerPoint presentations to potential distributors and large customers.? Assist sales team with making cold calls to potential new customers.? Carrying out all other duties as assigned.Working hours: 8:00 AM - 5:00 PMSkills:Knowledge of industry shipping and receiving termsEducation:High SchoolExperience:1-4 yearsQualifications:Proficiency in excel and enterprise resource planning (ERP) systems is required If you are interested in this opportunity, apply online today and email our office leaguecityoffice@spherion.comSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Temple, Texas
      • Temp to Perm
      • $20.00 - $24.00 per hour
      • 8:00 AM - 5:00 PM
      Spherion Temple is looking for candidates with 1-2 years of clerical experience! Are you computer proficient? Do you have HR or recruiting assistant, mortgage processing, complex call center, medical scheduling experience? If so you might be a great candidate for this role! You can use this as a foot in to the organization and stepping stone to get into HR!Remote for now but if you are asked to come in, you need to be able to. Must be able to report onsite when requested.*Monday-Friday 8:00am-5:00pm*Temp to Hire*Must already by fully vaccinated with COVID vaccine*Must have already completed recent FLU shotResponsibilities:*They will be speaking with people who are excited about starting their new jobs. After the new hire has accepted the job offer, the selected candidate will handle all paperwork and employee health appointment, on-boarding, etc.*On the phones 90% of the day mostly incoming calls but could be some outbound calls, as well.*We are looking for someone with an amazing attitude and customer service skillsWorking hours: 8:00 AM - 5:00 PMSkills:Candidate needs to be familiar with Outlook, SharePoint, Excel.Need to be comfortable with technology, as they will be using up to 5 different programs even within one phone call.Education:High SchoolExperience:1-4 yearsQualifications:Minimum requirements 1-2 years of admin/clerical experience preferred. Someone that has worked online and has worked on the phones and can communicate well. Apply and call Spherion Temple @ 254-778-0533! MUST HAVE RESUME TO BE CONSIDEREDSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Spherion Temple is looking for candidates with 1-2 years of clerical experience! Are you computer proficient? Do you have HR or recruiting assistant, mortgage processing, complex call center, medical scheduling experience? If so you might be a great candidate for this role! You can use this as a foot in to the organization and stepping stone to get into HR!Remote for now but if you are asked to come in, you need to be able to. Must be able to report onsite when requested.*Monday-Friday 8:00am-5:00pm*Temp to Hire*Must already by fully vaccinated with COVID vaccine*Must have already completed recent FLU shotResponsibilities:*They will be speaking with people who are excited about starting their new jobs. After the new hire has accepted the job offer, the selected candidate will handle all paperwork and employee health appointment, on-boarding, etc.*On the phones 90% of the day mostly incoming calls but could be some outbound calls, as well.*We are looking for someone with an amazing attitude and customer service skillsWorking hours: 8:00 AM - 5:00 PMSkills:Candidate needs to be familiar with Outlook, SharePoint, Excel.Need to be comfortable with technology, as they will be using up to 5 different programs even within one phone call.Education:High SchoolExperience:1-4 yearsQualifications:Minimum requirements 1-2 years of admin/clerical experience preferred. Someone that has worked online and has worked on the phones and can communicate well. Apply and call Spherion Temple @ 254-778-0533! MUST HAVE RESUME TO BE CONSIDEREDSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Montgomery, Texas
      • Temporary
      • $36,000 - $37,000 per year
      • 8:00 AM - 5:00 PM
      Spherion has partnered with a local company in Montgomery seeking a Utility Billing Clerk. The Utility Billing Clerk is responsible for maintaining customer utility account data, preparing, and mailing utility bills, entering utility payment data.Responsibilities:Manages services and use data provided from field collection.Prepares, prints, and mails bills.Enters billing transfersPrepares and prints final notices and directives; work with staff to notify customers of services.Posts payments into the computer system.Assists with citizen inquires and concerns regarding services.Facilitates and maintains records for payment agreements.Answers customer questions regarding problems with their account.Prepares various reports as directed.Coordinates with field staff for set up of services.Posts, processes, and distributes deposit refunds.Posts billing adjustments.Prepares lists and distributes to field staff.Balances cash drawer for deposit.Operates office machines, such as copiers, scanners, fax machines, voice mail systems and computers.Responsible for correction of errors and manual inputs when necessary.Working hours: 8:00 AM - 5:00 PMSkills:Ability to work well with others.Ability to work with minimal supervision.Ability to follow department policies and procedures, concentrate on tasks in the presence of distractions, prepare reports, type with speed and accuracy, count change correctly.Ability to communicate well with others via written, email, phone and in person settings.Ability to problem solve.Skill in organization, public relations, and basic office procedures.Skill in handling upset customers.Education:High SchoolExperience:1-4 yearsQualifications:High School Diploma or equivalentMust possess a valid State of Texas Driver???s LicenseMust pass criminal background check and drug screen Apply now!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Spherion has partnered with a local company in Montgomery seeking a Utility Billing Clerk. The Utility Billing Clerk is responsible for maintaining customer utility account data, preparing, and mailing utility bills, entering utility payment data.Responsibilities:Manages services and use data provided from field collection.Prepares, prints, and mails bills.Enters billing transfersPrepares and prints final notices and directives; work with staff to notify customers of services.Posts payments into the computer system.Assists with citizen inquires and concerns regarding services.Facilitates and maintains records for payment agreements.Answers customer questions regarding problems with their account.Prepares various reports as directed.Coordinates with field staff for set up of services.Posts, processes, and distributes deposit refunds.Posts billing adjustments.Prepares lists and distributes to field staff.Balances cash drawer for deposit.Operates office machines, such as copiers, scanners, fax machines, voice mail systems and computers.Responsible for correction of errors and manual inputs when necessary.Working hours: 8:00 AM - 5:00 PMSkills:Ability to work well with others.Ability to work with minimal supervision.Ability to follow department policies and procedures, concentrate on tasks in the presence of distractions, prepare reports, type with speed and accuracy, count change correctly.Ability to communicate well with others via written, email, phone and in person settings.Ability to problem solve.Skill in organization, public relations, and basic office procedures.Skill in handling upset customers.Education:High SchoolExperience:1-4 yearsQualifications:High School Diploma or equivalentMust possess a valid State of Texas Driver???s LicenseMust pass criminal background check and drug screen Apply now!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Bryan, Texas
      • Temp to Perm
      • $12.00 - $15.00 per hour
      • 9:00 AM - 6:00 PM
      We are looking for a professional and enthusiastic individual for a Call Center Representative role with a prominent company who focuses on healthcare. The ideal person is capable of performing in a high pressure, fast paced environment.Responsibilities:Answer incoming calls and electronic requestsRegister new patients, schedule appointments and walk them through initial processProvide excellent customer service by handling complaints, troubleshoot problems and provide information on behalf of the institutionEnsure proper and prompt documentation of all important and/or sensitive patient informationIdentify and adjust any discrepancies in patient information or data collectionCommunicate appointment information and reminders based on the company system and clinic guidelinesCorrespond and deliver patient related messages to the proper location or personAnalyze each patient situation to determine emergent issues that may require immediate triageDe-escalate any issues or calm upset callers while always remain personable and professionalPerform any other necessary tasks per managements' requestWorking hours: 9:00 AM - 6:00 PMSkills:Excellent interpersonal, written and oral communication skillsData entry and typing skillsPersonable and professionalCapable of working in a fast paced environmentProficient in Microsoft Office and Google SuiteEducation:High SchoolExperience:0-1 yearsQualifications:Previous call center experience preferredHigh school diploma Apply nowSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      We are looking for a professional and enthusiastic individual for a Call Center Representative role with a prominent company who focuses on healthcare. The ideal person is capable of performing in a high pressure, fast paced environment.Responsibilities:Answer incoming calls and electronic requestsRegister new patients, schedule appointments and walk them through initial processProvide excellent customer service by handling complaints, troubleshoot problems and provide information on behalf of the institutionEnsure proper and prompt documentation of all important and/or sensitive patient informationIdentify and adjust any discrepancies in patient information or data collectionCommunicate appointment information and reminders based on the company system and clinic guidelinesCorrespond and deliver patient related messages to the proper location or personAnalyze each patient situation to determine emergent issues that may require immediate triageDe-escalate any issues or calm upset callers while always remain personable and professionalPerform any other necessary tasks per managements' requestWorking hours: 9:00 AM - 6:00 PMSkills:Excellent interpersonal, written and oral communication skillsData entry and typing skillsPersonable and professionalCapable of working in a fast paced environmentProficient in Microsoft Office and Google SuiteEducation:High SchoolExperience:0-1 yearsQualifications:Previous call center experience preferredHigh school diploma Apply nowSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Edinburg, Texas
      • Temp to Perm
      • $14.00 - $15.00 per hour
      • 8:00 AM - 6:30 PM
      Positions provide customer services via telephone to clients regarding the selection, enrollment, and eligibility requirements for various Texas Health and Social Services Programs, including but not limited to Medicaid, Supplemental Nutrition Assistance Program or SNAP (formerly food stamps), and Children's Health Insurance Program (CHIP).START DATES: 04/04/2022, 04/11/2022, 04/25/2022 !!!***MUST LIVE WITHIN 50 MILES OF EDINBURG, TX***Responsibilities:- Practices active listening in order to take each caller?s concerns seriously, fully understands the issue and then provides appropriate resolution or appropriate direction for next steps. - Provides callers with an unbiased presentation of programs to assist customers with application and eligibility requirements and program questions, transferring callers to other Call Center units as needed. - Answers customer questions including but not limited to items regarding available providers and enrollment processes in a prompt, courteous, and concise manner. - Accesses, reads, and interprets customers and provider data elements on the various computer systems. - Clearly communicates case and case processing information to the caller.- Multi-tasks by simultaneously communicating with the client while researching their case and documenting the call.- Continues to learn and refine program and computer navigation skills in response to updated policy and computer systems. - Documents all customer encounters in clear and concise records. - Meets individual performance standards, including the confidentiality and security of information. - Performs other duties as may be assigned by management.Working hours: 8:00 AM - 6:30 PMSkills:Required skills and abilities should include but not be limited to the following:- Ability to perform comfortably in a fast-paced, deadline-oriented work environment. - Ability to successfully execute many complex tasks simultaneously. - Ability to work as a team member, as well as independently.- Ability to regularly attend work at various shift times as assigned.Education:No Degree RequiredExperience:1-4 yearsQualifications:Education:** No HS diploma required! **Experience:Minimum 1 year experience in health care, human services, or customer service; knowledge/experience with Texas Medicaid and managed care programs. Experience working with culturally and linguistically diverse, and disadvantaged populations in a courteous and effective manner To start the hiring process please apply online and be sure to include a resume.Once you've completed the application, please also follow up via phone or text to 956-961-4298.Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Positions provide customer services via telephone to clients regarding the selection, enrollment, and eligibility requirements for various Texas Health and Social Services Programs, including but not limited to Medicaid, Supplemental Nutrition Assistance Program or SNAP (formerly food stamps), and Children's Health Insurance Program (CHIP).START DATES: 04/04/2022, 04/11/2022, 04/25/2022 !!!***MUST LIVE WITHIN 50 MILES OF EDINBURG, TX***Responsibilities:- Practices active listening in order to take each caller?s concerns seriously, fully understands the issue and then provides appropriate resolution or appropriate direction for next steps. - Provides callers with an unbiased presentation of programs to assist customers with application and eligibility requirements and program questions, transferring callers to other Call Center units as needed. - Answers customer questions including but not limited to items regarding available providers and enrollment processes in a prompt, courteous, and concise manner. - Accesses, reads, and interprets customers and provider data elements on the various computer systems. - Clearly communicates case and case processing information to the caller.- Multi-tasks by simultaneously communicating with the client while researching their case and documenting the call.- Continues to learn and refine program and computer navigation skills in response to updated policy and computer systems. - Documents all customer encounters in clear and concise records. - Meets individual performance standards, including the confidentiality and security of information. - Performs other duties as may be assigned by management.Working hours: 8:00 AM - 6:30 PMSkills:Required skills and abilities should include but not be limited to the following:- Ability to perform comfortably in a fast-paced, deadline-oriented work environment. - Ability to successfully execute many complex tasks simultaneously. - Ability to work as a team member, as well as independently.- Ability to regularly attend work at various shift times as assigned.Education:No Degree RequiredExperience:1-4 yearsQualifications:Education:** No HS diploma required! **Experience:Minimum 1 year experience in health care, human services, or customer service; knowledge/experience with Texas Medicaid and managed care programs. Experience working with culturally and linguistically diverse, and disadvantaged populations in a courteous and effective manner To start the hiring process please apply online and be sure to include a resume.Once you've completed the application, please also follow up via phone or text to 956-961-4298.Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • College Station, Texas
      • Temporary
      • $13.00 - $14.00 per hour
      • 8:00 AM - 5:00 PM
      Spherion has a client seeking a Call Center Representative. This is not a traditional call center as this person will be sitting up front in a glass cubicle answering phones, assisting with covering the front desk and interacting with customers.Responsibilities:Assisting customers that come into the officeIdentify customers needs, clarify information, and issue resolutions Build sustainable relationships and engage customers by taking the extra mileFollow-up on customer callsWorking hours: 8:00 AM - 5:00 PMSkills:Previous experience in a customer support roleStrong phone and verbal communication skills along with active listeningProfessional phone etiquetteEducation:High SchoolExperience:1-4 yearsQualifications:High School Diploma or Equivalent Apply now!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Spherion has a client seeking a Call Center Representative. This is not a traditional call center as this person will be sitting up front in a glass cubicle answering phones, assisting with covering the front desk and interacting with customers.Responsibilities:Assisting customers that come into the officeIdentify customers needs, clarify information, and issue resolutions Build sustainable relationships and engage customers by taking the extra mileFollow-up on customer callsWorking hours: 8:00 AM - 5:00 PMSkills:Previous experience in a customer support roleStrong phone and verbal communication skills along with active listeningProfessional phone etiquetteEducation:High SchoolExperience:1-4 yearsQualifications:High School Diploma or Equivalent Apply now!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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