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      • Stuart, Florida
      • Temp to Perm
      • $11.00 - $15.00 per hour
      • 9:00 AM - 5:00 PM
      Immediately hiring for an experienced Customer Service Representative to work in the office of a security company in Stuart, FL.Responsibilities:-Answer multiple calls daily, Assisting the client with their needs-Complete Daily Reports and Coordinate with Office Staff-Accurate notes placed on client accounts-Monitor office supplies and advise management of orders needed-Proper housekeeping (sweep, mop, clean & take out trash.)Working hours: 9:00 AM - 5:00 PMSkills:-Experience as office or retail clerk, or relevant position-Proficient in English (oral and written), Bilingual a plus-Basic Computer skills is a must-Knowledge of MS Office applications-Strong communication and people skills-Good organizational and multi-tasking abilitiesEducation:High SchoolExperience:1-4 yearsQualifications:-Must have at least 1 year of previous CSR experience-Needs to have a high school diploma or GED-Must be able to pass a multi state criminal background and a 10 panel drug screen Please apply directly online or email your resume to the recruiter, ashleytuccio@spherion.comSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Immediately hiring for an experienced Customer Service Representative to work in the office of a security company in Stuart, FL.Responsibilities:-Answer multiple calls daily, Assisting the client with their needs-Complete Daily Reports and Coordinate with Office Staff-Accurate notes placed on client accounts-Monitor office supplies and advise management of orders needed-Proper housekeeping (sweep, mop, clean & take out trash.)Working hours: 9:00 AM - 5:00 PMSkills:-Experience as office or retail clerk, or relevant position-Proficient in English (oral and written), Bilingual a plus-Basic Computer skills is a must-Knowledge of MS Office applications-Strong communication and people skills-Good organizational and multi-tasking abilitiesEducation:High SchoolExperience:1-4 yearsQualifications:-Must have at least 1 year of previous CSR experience-Needs to have a high school diploma or GED-Must be able to pass a multi state criminal background and a 10 panel drug screen Please apply directly online or email your resume to the recruiter, ashleytuccio@spherion.comSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Jacksonville, Florida
      • Temp to Perm
      • $17.00 - $18.00 per hour
      • 8:00 AM - 5:00 PM
      The duties of a Collections Specialist include collection calls and/or correspondence in a fast paced goal oriented collections department.Responsibilities:Providing customer service regarding collection issues, process customer refunds, process and review account adjustments, resolve client discrepancies and short payments. Responsible for monitoring and maintaining assigned accounts- Customer calls, account adjustments, small balance write off, customer reconciliations and processing credit memos.Accountable for reducing delinquency for assigned accounts.Perform other assigned tasks and duties necessary to support the Accounts Receivable Department.Enlist the efforts of sales and senior management when necessary to accelerate the collection process.Must communicate & follow up effectively with sales dept regarding customer accounts on a timely basis.Establish and maintain effective and cooperative working relationships with dealers and sales.Working hours: 8:00 AM - 5:00 PMSkills:3-5 years High Volume corporate Collections experience.Knowledge of Billing and Collections proceduresAccounts Receivable knowledge/experience a plusStrong attention to detail, goal orientedEducation:High SchoolExperience:4-7 yearsQualifications:Experience with QuickBooks a plusExperience with Black Knight requiredBilingual a plus, but not required If this sounds like a good fit, please call us today!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      The duties of a Collections Specialist include collection calls and/or correspondence in a fast paced goal oriented collections department.Responsibilities:Providing customer service regarding collection issues, process customer refunds, process and review account adjustments, resolve client discrepancies and short payments. Responsible for monitoring and maintaining assigned accounts- Customer calls, account adjustments, small balance write off, customer reconciliations and processing credit memos.Accountable for reducing delinquency for assigned accounts.Perform other assigned tasks and duties necessary to support the Accounts Receivable Department.Enlist the efforts of sales and senior management when necessary to accelerate the collection process.Must communicate & follow up effectively with sales dept regarding customer accounts on a timely basis.Establish and maintain effective and cooperative working relationships with dealers and sales.Working hours: 8:00 AM - 5:00 PMSkills:3-5 years High Volume corporate Collections experience.Knowledge of Billing and Collections proceduresAccounts Receivable knowledge/experience a plusStrong attention to detail, goal orientedEducation:High SchoolExperience:4-7 yearsQualifications:Experience with QuickBooks a plusExperience with Black Knight requiredBilingual a plus, but not required If this sounds like a good fit, please call us today!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Fort Myers, Florida
      • Temp to Perm
      • $13.00 per hour
      • 7:00 AM - 12:00 AM
      pherion staffing is seeking customer service agents for Chico's contact center. YOU MUST LIVE IN FLORIDA.We are looking for night shift workers after a 3 week 9am-6pm training starting February 7th. You must be available to work weekend shifts.This is a high volume and fast paced environment where you will be working off of 2 computer screens and will be required to multi-task efficiently. You will follow up with customers via phone, email and fax to retrieve any necessary information.You will need your own computer (laptop or desktop) with Windows 7 or 10 and high speed internet. A webcam and headset can be provided if you do not own.Responsibilities:It is an inbound call center so you will be receiving calls from customers who are placing orderUse customer service and sales skills to optimize the opportunity of each customer contact.Identify and handle customer phone inquiries completely and accurately.Resolve customer complaints and problems to the satisfaction of the customer.Educate the customer about the products and services.Complete and maintain accurate customer data including documentation of discussions, issues, customer requests or other relevant information into Contact Center systems as required.Maximize opportunities to upsell or cross-sell company products and servicesAlert management of issues or concerns that require escalation for complete resolution or which may indicate a larger, underlying problem.Able to work independently, adhere to work schedule and manage regular duties with minimal supervision.Working hours: 7:00 AM - 12:00 AMSkills:Situational AdaptabilityAction OrientedTechnical Skills - Microsoft SuiteDecision QualityTechnical Skills - Customer ServiceEducation:High SchoolExperience:0-1 yearsQualifications:2 + years of customer service experienceOutstanding interpersonal and relationship building skillsExcellent verbal and written communicationExcellent detail orientation, with the ability to learn and follow policies and procedures correctlyStrong computer proficiency in Microsoft Office productsAbility to organize and communicate information clearly Spherion_gtwb_fortmyersSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      pherion staffing is seeking customer service agents for Chico's contact center. YOU MUST LIVE IN FLORIDA.We are looking for night shift workers after a 3 week 9am-6pm training starting February 7th. You must be available to work weekend shifts.This is a high volume and fast paced environment where you will be working off of 2 computer screens and will be required to multi-task efficiently. You will follow up with customers via phone, email and fax to retrieve any necessary information.You will need your own computer (laptop or desktop) with Windows 7 or 10 and high speed internet. A webcam and headset can be provided if you do not own.Responsibilities:It is an inbound call center so you will be receiving calls from customers who are placing orderUse customer service and sales skills to optimize the opportunity of each customer contact.Identify and handle customer phone inquiries completely and accurately.Resolve customer complaints and problems to the satisfaction of the customer.Educate the customer about the products and services.Complete and maintain accurate customer data including documentation of discussions, issues, customer requests or other relevant information into Contact Center systems as required.Maximize opportunities to upsell or cross-sell company products and servicesAlert management of issues or concerns that require escalation for complete resolution or which may indicate a larger, underlying problem.Able to work independently, adhere to work schedule and manage regular duties with minimal supervision.Working hours: 7:00 AM - 12:00 AMSkills:Situational AdaptabilityAction OrientedTechnical Skills - Microsoft SuiteDecision QualityTechnical Skills - Customer ServiceEducation:High SchoolExperience:0-1 yearsQualifications:2 + years of customer service experienceOutstanding interpersonal and relationship building skillsExcellent verbal and written communicationExcellent detail orientation, with the ability to learn and follow policies and procedures correctlyStrong computer proficiency in Microsoft Office productsAbility to organize and communicate information clearly Spherion_gtwb_fortmyersSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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