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      • Middleton, Wisconsin
      • Temp to Perm
      • $18.00 - $18.50 per hour
      • 8:00 AM - 5:00 PM
      Spherion is looking for a Customer Support Coordinator who can consistently deliver excellent customer service by effectively managing orders, inquiries, and client-customer relationships. If you are a customer-focused individual that is looking for an opportunity with a company that prides itself on exceeding expectations, please apply for this temp-to-hire position today!Responsibilities:- Process sales orders received via telephone, fax, or email- Process no charge sales orders and internal transfer orders- Enter orders accurately in the client system- Update Salesforce.com CRM system- Review orders for accuracy and potential issues in meeting the order requirements- Provide outstanding customer service by efficiently answer customer questions regarding order status, stock availability, and pricing- Develop basic technical knowledge of products and procedures and be able to effectively share that information with customers- Process paperwork for export orders- Fulfill requests for order acknowledgment and/or invoices- Maintain sales order files- Perform reception duties as scheduled- Create new customer accounts and update existing customer accounts in the database- Create cases in Salesforce.com as required- Assist with internal mail distribution- Other duties as assignedWorking hours: 8:00 AM - 5:00 PMSkills:- Excellent oral and written communication skills- Professional phone demeanor- Computer operation/data entry skills- Excellent typing skills- Ability to use Microsoft Word, Excel, and database computer applicationsEducation:High SchoolExperience:1-4 yearsQualifications:- High School Diploma or GED required- Minimum 1-year experience in telephone customer service or inside sales Apply today!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Spherion is looking for a Customer Support Coordinator who can consistently deliver excellent customer service by effectively managing orders, inquiries, and client-customer relationships. If you are a customer-focused individual that is looking for an opportunity with a company that prides itself on exceeding expectations, please apply for this temp-to-hire position today!Responsibilities:- Process sales orders received via telephone, fax, or email- Process no charge sales orders and internal transfer orders- Enter orders accurately in the client system- Update Salesforce.com CRM system- Review orders for accuracy and potential issues in meeting the order requirements- Provide outstanding customer service by efficiently answer customer questions regarding order status, stock availability, and pricing- Develop basic technical knowledge of products and procedures and be able to effectively share that information with customers- Process paperwork for export orders- Fulfill requests for order acknowledgment and/or invoices- Maintain sales order files- Perform reception duties as scheduled- Create new customer accounts and update existing customer accounts in the database- Create cases in Salesforce.com as required- Assist with internal mail distribution- Other duties as assignedWorking hours: 8:00 AM - 5:00 PMSkills:- Excellent oral and written communication skills- Professional phone demeanor- Computer operation/data entry skills- Excellent typing skills- Ability to use Microsoft Word, Excel, and database computer applicationsEducation:High SchoolExperience:1-4 yearsQualifications:- High School Diploma or GED required- Minimum 1-year experience in telephone customer service or inside sales Apply today!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Middleton, Wisconsin
      • Temporary
      • $17.00 - $17.50 per hour
      • 8:00 AM - 5:00 PM
      Join a global leader in the insurance industry as a temporary Participant Services Representative! This position is responsible for responding to incoming telephone calls from plan participants regarding our client's products, including the benefits card. If you are customer-focused, enjoy working in a fast-paced environment, and have excellent communication skills, please apply today!Responsibilities:- Address participant inquiries in a positive, professional manner via telephone in a way that is meaningful and engaging- Establish rapport and trust with all customers, ensuring a high quality and meaningful experience- Obtain and maintain current and ongoing product and regulation related knowledge at a level of proficiency to guide others and provide working knowledge- Respond to incoming inquiries and tasks from other departments in a customer-centric and professional manner- Participate and contribute in scheduled team meetings- Safeguard confidentiality, privacy, and security of organization and customer (PHI) information- Assist in the training & mentoring of new hires- Perform other duties as assignedWorking hours: 8:00 AM - 5:00 PMSkills:- Proven aptitude for empathizing with others- Demonstrated effective verbal and written communication skills, utilizing proper grammar, syntax, and business acumen- Demonstrated ability to use reason and problem-solving skills in a fast pace environmentEducation:High SchoolExperience:1-4 yearsQualifications:- High School diploma or GED required- 1+year experience providing customer service- Basic working knowledge of Microsoft Word, Excel, and Outlook- Demonstrated ability to utilize basic math skills of addition, subtraction, multiplication, and division Apply today!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Join a global leader in the insurance industry as a temporary Participant Services Representative! This position is responsible for responding to incoming telephone calls from plan participants regarding our client's products, including the benefits card. If you are customer-focused, enjoy working in a fast-paced environment, and have excellent communication skills, please apply today!Responsibilities:- Address participant inquiries in a positive, professional manner via telephone in a way that is meaningful and engaging- Establish rapport and trust with all customers, ensuring a high quality and meaningful experience- Obtain and maintain current and ongoing product and regulation related knowledge at a level of proficiency to guide others and provide working knowledge- Respond to incoming inquiries and tasks from other departments in a customer-centric and professional manner- Participate and contribute in scheduled team meetings- Safeguard confidentiality, privacy, and security of organization and customer (PHI) information- Assist in the training & mentoring of new hires- Perform other duties as assignedWorking hours: 8:00 AM - 5:00 PMSkills:- Proven aptitude for empathizing with others- Demonstrated effective verbal and written communication skills, utilizing proper grammar, syntax, and business acumen- Demonstrated ability to use reason and problem-solving skills in a fast pace environmentEducation:High SchoolExperience:1-4 yearsQualifications:- High School diploma or GED required- 1+year experience providing customer service- Basic working knowledge of Microsoft Word, Excel, and Outlook- Demonstrated ability to utilize basic math skills of addition, subtraction, multiplication, and division Apply today!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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