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      • Middleton, Wisconsin
      • Temp to Perm
      • $18.00 - $18.50 per hour
      • 8:00 AM - 5:00 PM
      Spherion is looking for a Customer Support Coordinator who can consistently deliver excellent customer service by effectively managing orders, inquiries, and client-customer relationships. If you are a customer-focused individual that is looking for an opportunity with a company that prides itself on exceeding expectations, please apply for this temp-to-hire position today!Responsibilities:- Process sales orders received via telephone, fax, or email- Process no charge sales orders and internal transfer orders- Enter orders accurately in the client system- Update Salesforce.com CRM system- Review orders for accuracy and potential issues in meeting the order requirements- Provide outstanding customer service by efficiently answer customer questions regarding order status, stock availability, and pricing- Develop basic technical knowledge of products and procedures and be able to effectively share that information with customers- Process paperwork for export orders- Fulfill requests for order acknowledgment and/or invoices- Maintain sales order files- Perform reception duties as scheduled- Create new customer accounts and update existing customer accounts in the database- Create cases in Salesforce.com as required- Assist with internal mail distribution- Other duties as assignedWorking hours: 8:00 AM - 5:00 PMSkills:- Excellent oral and written communication skills- Professional phone demeanor- Computer operation/data entry skills- Excellent typing skills- Ability to use Microsoft Word, Excel, and database computer applicationsEducation:High SchoolExperience:1-4 yearsQualifications:- High School Diploma or GED required- Minimum 1-year experience in telephone customer service or inside sales Apply today!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Spherion is looking for a Customer Support Coordinator who can consistently deliver excellent customer service by effectively managing orders, inquiries, and client-customer relationships. If you are a customer-focused individual that is looking for an opportunity with a company that prides itself on exceeding expectations, please apply for this temp-to-hire position today!Responsibilities:- Process sales orders received via telephone, fax, or email- Process no charge sales orders and internal transfer orders- Enter orders accurately in the client system- Update Salesforce.com CRM system- Review orders for accuracy and potential issues in meeting the order requirements- Provide outstanding customer service by efficiently answer customer questions regarding order status, stock availability, and pricing- Develop basic technical knowledge of products and procedures and be able to effectively share that information with customers- Process paperwork for export orders- Fulfill requests for order acknowledgment and/or invoices- Maintain sales order files- Perform reception duties as scheduled- Create new customer accounts and update existing customer accounts in the database- Create cases in Salesforce.com as required- Assist with internal mail distribution- Other duties as assignedWorking hours: 8:00 AM - 5:00 PMSkills:- Excellent oral and written communication skills- Professional phone demeanor- Computer operation/data entry skills- Excellent typing skills- Ability to use Microsoft Word, Excel, and database computer applicationsEducation:High SchoolExperience:1-4 yearsQualifications:- High School Diploma or GED required- Minimum 1-year experience in telephone customer service or inside sales Apply today!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Middleton, Wisconsin
      • Temporary
      • $17.00 - $17.50 per hour
      • 8:00 AM - 5:00 PM
      Join a global leader in the insurance industry as a temporary Participant Services Representative! This position is responsible for responding to incoming telephone calls from plan participants regarding our client's products, including the benefits card. If you are customer-focused, enjoy working in a fast-paced environment, and have excellent communication skills, please apply today!Responsibilities:- Address participant inquiries in a positive, professional manner via telephone in a way that is meaningful and engaging- Establish rapport and trust with all customers, ensuring a high quality and meaningful experience- Obtain and maintain current and ongoing product and regulation related knowledge at a level of proficiency to guide others and provide working knowledge- Respond to incoming inquiries and tasks from other departments in a customer-centric and professional manner- Participate and contribute in scheduled team meetings- Safeguard confidentiality, privacy, and security of organization and customer (PHI) information- Assist in the training & mentoring of new hires- Perform other duties as assignedWorking hours: 8:00 AM - 5:00 PMSkills:- Proven aptitude for empathizing with others- Demonstrated effective verbal and written communication skills, utilizing proper grammar, syntax, and business acumen- Demonstrated ability to use reason and problem-solving skills in a fast pace environmentEducation:High SchoolExperience:1-4 yearsQualifications:- High School diploma or GED required- 1+year experience providing customer service- Basic working knowledge of Microsoft Word, Excel, and Outlook- Demonstrated ability to utilize basic math skills of addition, subtraction, multiplication, and division Apply today!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Join a global leader in the insurance industry as a temporary Participant Services Representative! This position is responsible for responding to incoming telephone calls from plan participants regarding our client's products, including the benefits card. If you are customer-focused, enjoy working in a fast-paced environment, and have excellent communication skills, please apply today!Responsibilities:- Address participant inquiries in a positive, professional manner via telephone in a way that is meaningful and engaging- Establish rapport and trust with all customers, ensuring a high quality and meaningful experience- Obtain and maintain current and ongoing product and regulation related knowledge at a level of proficiency to guide others and provide working knowledge- Respond to incoming inquiries and tasks from other departments in a customer-centric and professional manner- Participate and contribute in scheduled team meetings- Safeguard confidentiality, privacy, and security of organization and customer (PHI) information- Assist in the training & mentoring of new hires- Perform other duties as assignedWorking hours: 8:00 AM - 5:00 PMSkills:- Proven aptitude for empathizing with others- Demonstrated effective verbal and written communication skills, utilizing proper grammar, syntax, and business acumen- Demonstrated ability to use reason and problem-solving skills in a fast pace environmentEducation:High SchoolExperience:1-4 yearsQualifications:- High School diploma or GED required- 1+year experience providing customer service- Basic working knowledge of Microsoft Word, Excel, and Outlook- Demonstrated ability to utilize basic math skills of addition, subtraction, multiplication, and division Apply today!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Madison, Wisconsin
      • Temp to Perm
      • $18.00 per hour
      • 7:30 AM - 5:15 PM
      Spherion is recruiting Customer Service Representatives to join the team of our health insurance client! This temp-to-hire position provides customer service for health plan members, providers, and group representatives via telephone. As a Customer Service Representative, you will resolve simple to complex inquiries from internal and external customers, deescalate emotionally charged callers, and ensure compliance with department and regulatory requirements. If you have a passion for helping others and are looking for an opportunity to perfect your problem-solving skills, please apply today!Responsibilities:- Educate and inform members of available benefits under the health plan and coordinates the exchange of information among members, providers, and internal departments involved- Instruct members on how to receive maximum benefit reimbursement, including the advantages of utilizing their primary care physician and network providers- Determine various policy provisions, guidelines, providers, and provider requirements and procedures; medical review procedures; and the procedures of company departments that apply to the need of the member- Access and research various information databases to provide answers and make appropriate decisions about the callers situation- Document each phone call in accordance with the departments standards, monitor the types of inquires received, and report trends and concerns to management- Stay abreast of related regulatory, compliance, and departmental updates to meet departmental metric requirements- Perform other duties as assignedWorking hours: 7:30 AM - 5:15 PMSkills:- Strong phone etiquette skills- Independent problem-solving skills- Excellent attendance- Reliable and dependableEducation:High SchoolExperience:1-4 yearsQualifications:- High school diploma or GED required- Customer service experience preferred- Computer and typing experience Apply Today!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Spherion is recruiting Customer Service Representatives to join the team of our health insurance client! This temp-to-hire position provides customer service for health plan members, providers, and group representatives via telephone. As a Customer Service Representative, you will resolve simple to complex inquiries from internal and external customers, deescalate emotionally charged callers, and ensure compliance with department and regulatory requirements. If you have a passion for helping others and are looking for an opportunity to perfect your problem-solving skills, please apply today!Responsibilities:- Educate and inform members of available benefits under the health plan and coordinates the exchange of information among members, providers, and internal departments involved- Instruct members on how to receive maximum benefit reimbursement, including the advantages of utilizing their primary care physician and network providers- Determine various policy provisions, guidelines, providers, and provider requirements and procedures; medical review procedures; and the procedures of company departments that apply to the need of the member- Access and research various information databases to provide answers and make appropriate decisions about the callers situation- Document each phone call in accordance with the departments standards, monitor the types of inquires received, and report trends and concerns to management- Stay abreast of related regulatory, compliance, and departmental updates to meet departmental metric requirements- Perform other duties as assignedWorking hours: 7:30 AM - 5:15 PMSkills:- Strong phone etiquette skills- Independent problem-solving skills- Excellent attendance- Reliable and dependableEducation:High SchoolExperience:1-4 yearsQualifications:- High school diploma or GED required- Customer service experience preferred- Computer and typing experience Apply Today!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Madison, Wisconsin
      • Temp to Perm
      • $17.00 - $18.50 per hour
      • Various Shifts Available
      Join a team dedicated to helping make the correct health care decisions. Spherion's west side Madison client is actively recruiting for temp to hire Call Center Representatives. This client offers an open and well-lit call center with social distancing guidelines in place.The Call Center Representative will be working in a call center taking calls from a queue. These are intercepted calls from people seeking a doctor. You will be gathering demographic information from the callers and are scored according to your ability to do so. We are looking for both English-speaking, as well as English/Spanish bilingual candidates to fill various 1st and 2nd shift opportunities!Responsibilities:- Collects demographic information and maintains consistent metrics while providing a positive interaction with the customer- Ensures phone calls are answered promptly and meet all service level agreements- Completes warm transfer of patients to appropriate doctor's office while supplying demographic information- Documents all contacts for tracking and reporting purposes and resolution of contacts- Confirms customer contact information and updates company records when customer's information has changed- Maintain call center/performance metricsWorking hours: Various Shifts AvailableSkills:- Ability to work within a fast-paced environment- Proper phone etiquetteEducation:High SchoolExperience:1-4 yearsQualifications:- Previous experience working in a fast-paced customer focused setting- 1 year of call center or office experience- Can type at least 30 wpm: testing required Apply via the apply button in the top right hand corner!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Join a team dedicated to helping make the correct health care decisions. Spherion's west side Madison client is actively recruiting for temp to hire Call Center Representatives. This client offers an open and well-lit call center with social distancing guidelines in place.The Call Center Representative will be working in a call center taking calls from a queue. These are intercepted calls from people seeking a doctor. You will be gathering demographic information from the callers and are scored according to your ability to do so. We are looking for both English-speaking, as well as English/Spanish bilingual candidates to fill various 1st and 2nd shift opportunities!Responsibilities:- Collects demographic information and maintains consistent metrics while providing a positive interaction with the customer- Ensures phone calls are answered promptly and meet all service level agreements- Completes warm transfer of patients to appropriate doctor's office while supplying demographic information- Documents all contacts for tracking and reporting purposes and resolution of contacts- Confirms customer contact information and updates company records when customer's information has changed- Maintain call center/performance metricsWorking hours: Various Shifts AvailableSkills:- Ability to work within a fast-paced environment- Proper phone etiquetteEducation:High SchoolExperience:1-4 yearsQualifications:- Previous experience working in a fast-paced customer focused setting- 1 year of call center or office experience- Can type at least 30 wpm: testing required Apply via the apply button in the top right hand corner!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Madison, Wisconsin
      • Temp to Perm
      • $17.00 - $18.00 per hour
      • 9:00 AM - 5:30 PM
      Our client, one of the nation's largest multi-specialty physician groups and health insurance providers, is in need of Pharmacy Technicians to join their East and West clinics! If you are a customer service-oriented individual looking to gain pharmacy experience, this is a great temp-to-hire opportunity for you!Responsibilities:- Provide exceptional customer service including greeting patients, assisting with merchandise questions, and answering phones in a professional and friendly manner- Process prescriptions by entering patient, insurance, and prescription information into the computer- Research and correct rejected insurance claims- Review patient profiles in the pharmacy system for medication history and discontinued, old prescriptions- Identify qualifying clients by utilizing a variety of Medication Therapy Management (MTM) programs- Accurately and efficiently fill prescriptions by retrieving the correct medication from inventory and matching it to the National Drug Code (NDC), manufacturer, drug name, strength, form, and quantity- Check-in wholesale orders, ensure orders are within date and match ordered quantity, and process invoices- Operate the cash register including end of day check out- Organize and file completed prescriptions for documentation and future reference- Maintain organization and cleanliness of the pharmacy and demonstrate proper handling of controlled substancesWorking hours: 9:00 AM - 5:30 PMSkills:- Excellent verbal communication skills- Ability to stand for long periods of timeEducation:High SchoolExperience:1-4 yearsQualifications:- High School Diploma or GED required- Current Pharmacy Technician Certification or willingness to obtain certification within six months of hire date- Previous customer service or pharmacy technician experience- Previous cash handling experience preferred- Ability to provide proof of vaccination Apply via the apply button in the top right hand corner!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Our client, one of the nation's largest multi-specialty physician groups and health insurance providers, is in need of Pharmacy Technicians to join their East and West clinics! If you are a customer service-oriented individual looking to gain pharmacy experience, this is a great temp-to-hire opportunity for you!Responsibilities:- Provide exceptional customer service including greeting patients, assisting with merchandise questions, and answering phones in a professional and friendly manner- Process prescriptions by entering patient, insurance, and prescription information into the computer- Research and correct rejected insurance claims- Review patient profiles in the pharmacy system for medication history and discontinued, old prescriptions- Identify qualifying clients by utilizing a variety of Medication Therapy Management (MTM) programs- Accurately and efficiently fill prescriptions by retrieving the correct medication from inventory and matching it to the National Drug Code (NDC), manufacturer, drug name, strength, form, and quantity- Check-in wholesale orders, ensure orders are within date and match ordered quantity, and process invoices- Operate the cash register including end of day check out- Organize and file completed prescriptions for documentation and future reference- Maintain organization and cleanliness of the pharmacy and demonstrate proper handling of controlled substancesWorking hours: 9:00 AM - 5:30 PMSkills:- Excellent verbal communication skills- Ability to stand for long periods of timeEducation:High SchoolExperience:1-4 yearsQualifications:- High School Diploma or GED required- Current Pharmacy Technician Certification or willingness to obtain certification within six months of hire date- Previous customer service or pharmacy technician experience- Previous cash handling experience preferred- Ability to provide proof of vaccination Apply via the apply button in the top right hand corner!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Madison, Wisconsin
      • Temporary
      • $20.00 - $22.00 per hour
      • 8:00 AM - 5:00 PM
      Spherion, in partnership with our State of Wisconsin client, is looking for a Benefits Specialist! The Benefits Specialist will work directly with retirees, members, and employers to research, answer, and resolve complicated questions and problems relating to our client's benefit programs (health, life, disability and ICI) and retirement programs. If you are reliable and customer service oriented, please apply today!This position can be remote if desired following in-person training!Responsibilities:- Use knowledge learned through training to thoroughly explain available benefit programs, options, eligibility requirements, and application deadlines to participating employers and members- Provide the information in an easy-to-understand format so members can make informed decisions- Analyze records to determine eligibility for benefits- Ensure that State and Local government employees and retirees have the insurance coverages they need and that retirees monthly payments are made timely and accurately- Monitor and update changes to health insurance benefits, including changing how a retiree's health insurance premiums are paid, as needed- Assist employers with benefit adjustments and adjusting members monthly payments as needed- Anticipate our clients members needs and exceed their expectationsWorking hours: 8:00 AM - 5:00 PMSkills:- Excellent written, oral, and interpersonal skills required- Effective customer service techniques- Polite and professional phone presenceEducation:High SchoolExperience:1-4 yearsQualifications:- High School Diploma or equivalent- Ability to understand and communicate complex information- Ability to calculate estimated and final benefit amounts- Ability to research, interpret and apply relevant WI Statutes, Admin Code, and Department policies and procedures that pertain to client administered programs- Apply state and federal tax laws and regulations pertaining to available benefits- Ability to participate and provide input regarding benefit policy and administrative rule- Ability to use complex and sophisticated personal computer-based software systems (Microsoft Windows applications such as Word, Excel, Access, etc.) - Ability to use complex case management, customer relationship management, and benefits processing software- Ability to maintain a high level of confidentiality Click the apply button in the top right hand corner to apply today!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Spherion, in partnership with our State of Wisconsin client, is looking for a Benefits Specialist! The Benefits Specialist will work directly with retirees, members, and employers to research, answer, and resolve complicated questions and problems relating to our client's benefit programs (health, life, disability and ICI) and retirement programs. If you are reliable and customer service oriented, please apply today!This position can be remote if desired following in-person training!Responsibilities:- Use knowledge learned through training to thoroughly explain available benefit programs, options, eligibility requirements, and application deadlines to participating employers and members- Provide the information in an easy-to-understand format so members can make informed decisions- Analyze records to determine eligibility for benefits- Ensure that State and Local government employees and retirees have the insurance coverages they need and that retirees monthly payments are made timely and accurately- Monitor and update changes to health insurance benefits, including changing how a retiree's health insurance premiums are paid, as needed- Assist employers with benefit adjustments and adjusting members monthly payments as needed- Anticipate our clients members needs and exceed their expectationsWorking hours: 8:00 AM - 5:00 PMSkills:- Excellent written, oral, and interpersonal skills required- Effective customer service techniques- Polite and professional phone presenceEducation:High SchoolExperience:1-4 yearsQualifications:- High School Diploma or equivalent- Ability to understand and communicate complex information- Ability to calculate estimated and final benefit amounts- Ability to research, interpret and apply relevant WI Statutes, Admin Code, and Department policies and procedures that pertain to client administered programs- Apply state and federal tax laws and regulations pertaining to available benefits- Ability to participate and provide input regarding benefit policy and administrative rule- Ability to use complex and sophisticated personal computer-based software systems (Microsoft Windows applications such as Word, Excel, Access, etc.) - Ability to use complex case management, customer relationship management, and benefits processing software- Ability to maintain a high level of confidentiality Click the apply button in the top right hand corner to apply today!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Madison, Wisconsin
      • Temp to Perm
      • $18.50 per hour
      • 8:00 AM - 5:00 PM
      Become a temp to hire Medical Administrative Assistant for some of the most skilled, compassionate, and respected physicians in Madison! Our client is Dane County's longest-serving independent, multi-specialty health care provider, and they are hiring! The Float Scheduling/Registration Representative provides coverage in internal medicine, pediatrics, OB/GYN, and physical therapy; and acts as switchboard operator, patient services representative, abstractor, and medical records clerk as assigned. This position greets patients, answers the telephone or switchboard, schedules appointments, registers patients, verifies and updates demographic and insurance information, prepares charts, pulls and files medical records, and performs other general clerical duties.Responsibilities:- Build and maintain provider schedules. Accurately schedule, reschedule, cancel, and coordinate patient appointments per physician protocol. Verifies demographic and insurance information. Schedules patients for follow-up appointments and procedures. Contacts patients 1-2 days prior to appointment to confirm appointment- Register patients; verify, update, and/or enter patient demographic and insurance information with a high degree of accuracy- Greets patients and others in a positive and helpful manner. Provides directions, information, and other assistance as needed- Answer telephone in a pleasant and professional manner, identify department and name, and forward calls to or accurately record messages for physicians and staff- Review patient notes and follow through on requests from the business office (e.g. checking for payment before scheduling, directing patients to registration for a copy of insurance card, etc.)- Accept checks, debit/credit, and cash payments in person and provide a receipt- Distribute materials to patients as required by the department (e.g. Medicare brochures, pediatric questionnaires, testing instructions, and educational materials, etc.). Distribute drug samples for patients as instructed by physicians/nursing staff and has recipient sign receipt- Perform pre-registration and work registration and billing work queues- Pull, file, and deliver charts; number and file documentation and correspondence; and answer telephone requests for charts and/or medical information release- Adhere to the clinic and departmental policies and procedures including patient confidentiality- Attend and participate in department meetingsWorking hours: 8:00 AM - 5:00 PMSkills:- Excellent organization, planning, and prioritization skills; clear and effective written and verbal communication skills- Strong attention to detail/accuracy; resourcefulness and initiative to learn new skills- Ability to perform multiple tasks in a fast-paced environment- Ability to demonstrate empathy and compassion- Proficiency in use of Microsoft Word, Excel, and OutlookEducation:High SchoolExperience:1-4 yearsQualifications:- High school diploma or equivalent required, some college preferred- 2+ years of reception/office experience in a medical/dental office, or insurance setting- Prior Epic experience required- Current CPT and ICD coding, and medical terminology; and cash handling experience Apply via the apply button in the top right hand corner!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Become a temp to hire Medical Administrative Assistant for some of the most skilled, compassionate, and respected physicians in Madison! Our client is Dane County's longest-serving independent, multi-specialty health care provider, and they are hiring! The Float Scheduling/Registration Representative provides coverage in internal medicine, pediatrics, OB/GYN, and physical therapy; and acts as switchboard operator, patient services representative, abstractor, and medical records clerk as assigned. This position greets patients, answers the telephone or switchboard, schedules appointments, registers patients, verifies and updates demographic and insurance information, prepares charts, pulls and files medical records, and performs other general clerical duties.Responsibilities:- Build and maintain provider schedules. Accurately schedule, reschedule, cancel, and coordinate patient appointments per physician protocol. Verifies demographic and insurance information. Schedules patients for follow-up appointments and procedures. Contacts patients 1-2 days prior to appointment to confirm appointment- Register patients; verify, update, and/or enter patient demographic and insurance information with a high degree of accuracy- Greets patients and others in a positive and helpful manner. Provides directions, information, and other assistance as needed- Answer telephone in a pleasant and professional manner, identify department and name, and forward calls to or accurately record messages for physicians and staff- Review patient notes and follow through on requests from the business office (e.g. checking for payment before scheduling, directing patients to registration for a copy of insurance card, etc.)- Accept checks, debit/credit, and cash payments in person and provide a receipt- Distribute materials to patients as required by the department (e.g. Medicare brochures, pediatric questionnaires, testing instructions, and educational materials, etc.). Distribute drug samples for patients as instructed by physicians/nursing staff and has recipient sign receipt- Perform pre-registration and work registration and billing work queues- Pull, file, and deliver charts; number and file documentation and correspondence; and answer telephone requests for charts and/or medical information release- Adhere to the clinic and departmental policies and procedures including patient confidentiality- Attend and participate in department meetingsWorking hours: 8:00 AM - 5:00 PMSkills:- Excellent organization, planning, and prioritization skills; clear and effective written and verbal communication skills- Strong attention to detail/accuracy; resourcefulness and initiative to learn new skills- Ability to perform multiple tasks in a fast-paced environment- Ability to demonstrate empathy and compassion- Proficiency in use of Microsoft Word, Excel, and OutlookEducation:High SchoolExperience:1-4 yearsQualifications:- High school diploma or equivalent required, some college preferred- 2+ years of reception/office experience in a medical/dental office, or insurance setting- Prior Epic experience required- Current CPT and ICD coding, and medical terminology; and cash handling experience Apply via the apply button in the top right hand corner!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Madison, Wisconsin
      • Temporary
      • $20.00 - $22.00 per hour
      • 8:00 AM - 5:00 PM
      Spherion is looking for a Benefits Specialist to join our State of Wisconsin client's Employer Services Section. This temporary position is responsible for working directly with retirees on health insurance changes, Medicare enrollment, processing accumulated sick leave credits, and processing sick leave escrow requests in addition to other items related to disability applications. If you possess strong attention to detail and thrive in a fast-paced environment, please apply today!This position follows a flexible remote/onsite hybrid model!Responsibilities:- Support retiree case managers- Research, answer, and resolve complicated questions and problems relating to our clients benefit programs and retirement programs- Explain available benefit programs, options, eligibility requirements, and application deadlines to participating employers and members in an easy to understand format- Monitor and update changes to health insurance benefits. This includes changing how a retirees health insurance premiums are paid, assisting employers with benefits adjustments, and adjusting members monthly payments as needed- Ensure that State and Local government employees and retirees have the insurance coverages that they need when they need them- Ensure that retirees monthly payments are made timely and accuratelyWorking hours: 8:00 AM - 5:00 PMSkills:- Strong attention to detail is an essential quality in order to meet a large number of deadlines- Good phone presence including the ability to effectively communicate benefits options and other complex informationEducation:High SchoolExperience:1-4 yearsQualifications:- High school diploma or GED required- Background in insurance preferred- Ability to research, interpret, and apply relevant WI Statutes, Admin Code, and Department policies and procedures that pertain to client-administered programs- Ability to use complex and sophisticated personal computer-based software systems (Microsoft Windows applications such as Word, Excel, Access, etc.)- Ability to use complex case management, customer relationship management, and benefits processing software- Ability to develop in-depth knowledge of the Wisconsin Statutes and Administrative Codes relating to the benefits administered by our client- Ability to maintain a high level of confidentiality Apply Today!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Spherion is looking for a Benefits Specialist to join our State of Wisconsin client's Employer Services Section. This temporary position is responsible for working directly with retirees on health insurance changes, Medicare enrollment, processing accumulated sick leave credits, and processing sick leave escrow requests in addition to other items related to disability applications. If you possess strong attention to detail and thrive in a fast-paced environment, please apply today!This position follows a flexible remote/onsite hybrid model!Responsibilities:- Support retiree case managers- Research, answer, and resolve complicated questions and problems relating to our clients benefit programs and retirement programs- Explain available benefit programs, options, eligibility requirements, and application deadlines to participating employers and members in an easy to understand format- Monitor and update changes to health insurance benefits. This includes changing how a retirees health insurance premiums are paid, assisting employers with benefits adjustments, and adjusting members monthly payments as needed- Ensure that State and Local government employees and retirees have the insurance coverages that they need when they need them- Ensure that retirees monthly payments are made timely and accuratelyWorking hours: 8:00 AM - 5:00 PMSkills:- Strong attention to detail is an essential quality in order to meet a large number of deadlines- Good phone presence including the ability to effectively communicate benefits options and other complex informationEducation:High SchoolExperience:1-4 yearsQualifications:- High school diploma or GED required- Background in insurance preferred- Ability to research, interpret, and apply relevant WI Statutes, Admin Code, and Department policies and procedures that pertain to client-administered programs- Ability to use complex and sophisticated personal computer-based software systems (Microsoft Windows applications such as Word, Excel, Access, etc.)- Ability to use complex case management, customer relationship management, and benefits processing software- Ability to develop in-depth knowledge of the Wisconsin Statutes and Administrative Codes relating to the benefits administered by our client- Ability to maintain a high level of confidentiality Apply Today!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Madison, Wisconsin
      • Permanent
      • $1 per year
      • 8:00 AM - 5:00 PM
      Spherion, in partnership with Exact Sciences, is looking for a Human Resources (HR) Generalist to join their team. Exact Sciences is a biotechnology company headquartered in Madison, WI, that is committed to changing the way we think about detecting & treating cancer. This position will serve on a team dedicated to highly responsive, individualized, and prompt support for employee questions and concerns. The Human Resources Generalist is responsible for providing timely and accurate answers to employee questions and effective solutions to workplace concerns, including conducting internal investigations as needed. The Human Resources Generalist is also responsible for completing various centralized HR processes and tasks as well as supporting HR initiatives and projects assigned to the employee solutions team. This role facilitates employee solutions' tracking, analysis, reporting of trends, identification of opportunities for process improvements, team initiatives, and team training and development.Direct hire, competitive pay, annual bonus, company stock, and an extensive benefits package!Responsibilities:- Provide timely, accurate, and helpful responses to general employee questions- Develop supportive and trusting relationships with employees by holding office hours, attending team meetings and events, and seeking informal opportunities for connection and relationship-building- Lead resolution of employee concerns using creative problem-solving with an emphasis on communication and compromise- Promote the visibility and accessibility of the employee solutions team to all employees- Support tracking, analysis, and reporting of employee questions and concerns- Lead internal investigations and perform or oversee all aspects of the investigation process. Assign matters, maintain records, analyze and report on trends, and train the team, as needed- Complete various complex HR processes in an accurate, timely, and legally compliant manner- Evaluate efficiency and effectiveness of existing processes, develop processes for new team tasks, train teams on processes, and propose updates or improvements, as needed- Take initiative and lead the teams support of company initiatives and other special projects- Support the employee solutions leader in the management of service level agreements, as needed- Provide highly responsive, accountable, accurate, and timely service to internal customer groups- Partner with internal customer groups to anticipate needs, seek feedback, and share relevant information about the employee solutions team- Protect confidential information with utmost scrutiny, judgment, and care- Comply with all applicable employment laws and regulations- Uphold company mission and values through accountability, innovation, integrity, quality, and teamwork- Support and comply with the companys Quality Management System policies and procedures.- Maintain regular and reliable attendance- Ability to act with an inclusion mindset and model these behaviors for the organization- Ability to work on a mobile device, tablet, or in front of a computer screen and/or perform typing for approximately 75% of a typical working day- Ability and means to travel between multiple Exact Sciences locations within the same general geographic areaWorking hours: 8:00 AM - 5:00 PMSkills:- Computer skills including internet navigation, email usage, and word processing- Strong written a verbal communication skills- Strong interpersonal skills; including, but not limited to, approachability and the ability to build relationshipsEducation:AssociateExperience:1-4 yearsQualifications:- Bachelors Degree in Human Resources or another field relevant to the essential duties of the role such as business administration, industrial or labor relations, psychology, or human sciences preferred- In lieu of a bachelor's degree, Associates Degree in Human Resources or another field relevant to the essential duties of the role such as business administration, industrial or labor relations, psychology, human sciences, plus 2 years of relevant experience in Human Resources- 3+ years of relevant employee relations experience such as answering general employee questions on policies & benefits, having difficult/sensitive conversations, and conflict resolution- Demonstrate ability to perform the essential duties of the position with or without accommodation- 3+ years of experience conducting internal investigations preferred- Employment law knowledge preferred To apply click on the Apply button in the top right corner of the page!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Spherion, in partnership with Exact Sciences, is looking for a Human Resources (HR) Generalist to join their team. Exact Sciences is a biotechnology company headquartered in Madison, WI, that is committed to changing the way we think about detecting & treating cancer. This position will serve on a team dedicated to highly responsive, individualized, and prompt support for employee questions and concerns. The Human Resources Generalist is responsible for providing timely and accurate answers to employee questions and effective solutions to workplace concerns, including conducting internal investigations as needed. The Human Resources Generalist is also responsible for completing various centralized HR processes and tasks as well as supporting HR initiatives and projects assigned to the employee solutions team. This role facilitates employee solutions' tracking, analysis, reporting of trends, identification of opportunities for process improvements, team initiatives, and team training and development.Direct hire, competitive pay, annual bonus, company stock, and an extensive benefits package!Responsibilities:- Provide timely, accurate, and helpful responses to general employee questions- Develop supportive and trusting relationships with employees by holding office hours, attending team meetings and events, and seeking informal opportunities for connection and relationship-building- Lead resolution of employee concerns using creative problem-solving with an emphasis on communication and compromise- Promote the visibility and accessibility of the employee solutions team to all employees- Support tracking, analysis, and reporting of employee questions and concerns- Lead internal investigations and perform or oversee all aspects of the investigation process. Assign matters, maintain records, analyze and report on trends, and train the team, as needed- Complete various complex HR processes in an accurate, timely, and legally compliant manner- Evaluate efficiency and effectiveness of existing processes, develop processes for new team tasks, train teams on processes, and propose updates or improvements, as needed- Take initiative and lead the teams support of company initiatives and other special projects- Support the employee solutions leader in the management of service level agreements, as needed- Provide highly responsive, accountable, accurate, and timely service to internal customer groups- Partner with internal customer groups to anticipate needs, seek feedback, and share relevant information about the employee solutions team- Protect confidential information with utmost scrutiny, judgment, and care- Comply with all applicable employment laws and regulations- Uphold company mission and values through accountability, innovation, integrity, quality, and teamwork- Support and comply with the companys Quality Management System policies and procedures.- Maintain regular and reliable attendance- Ability to act with an inclusion mindset and model these behaviors for the organization- Ability to work on a mobile device, tablet, or in front of a computer screen and/or perform typing for approximately 75% of a typical working day- Ability and means to travel between multiple Exact Sciences locations within the same general geographic areaWorking hours: 8:00 AM - 5:00 PMSkills:- Computer skills including internet navigation, email usage, and word processing- Strong written a verbal communication skills- Strong interpersonal skills; including, but not limited to, approachability and the ability to build relationshipsEducation:AssociateExperience:1-4 yearsQualifications:- Bachelors Degree in Human Resources or another field relevant to the essential duties of the role such as business administration, industrial or labor relations, psychology, or human sciences preferred- In lieu of a bachelor's degree, Associates Degree in Human Resources or another field relevant to the essential duties of the role such as business administration, industrial or labor relations, psychology, human sciences, plus 2 years of relevant experience in Human Resources- 3+ years of relevant employee relations experience such as answering general employee questions on policies & benefits, having difficult/sensitive conversations, and conflict resolution- Demonstrate ability to perform the essential duties of the position with or without accommodation- 3+ years of experience conducting internal investigations preferred- Employment law knowledge preferred To apply click on the Apply button in the top right corner of the page!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Madison, Wisconsin
      • Temporary
      • $22.00 per hour
      • Various Shifts Available
      Spherion, in partnership with Exact Sciences, is actively recruiting for multiple part-time Clinical Laboratory Scientists to join their collaborative and innovative team. This position performs laboratory analysis on clinical specimens using established laboratory procedures under the direction of the Laboratory Medical Director. As a Clinical Laboratory Scientist, you are responsible for recognizing and resolving problems using good laboratory practices.This temporary role is estimated to last 3-6 months based on business needs. Multiple shift options are available and will be discussed during the interview process.$1,500 bonus given after 6 months or at the completion of the contract!!Responsibilities:- Perform moderate, and/or highly complex analytic processes without direct supervision. Interpret problems with specimens that meet the rejection criteria for unacceptable samples. Make the decision to reject a sample and request recollection to ensure the validity of results- Operate laboratory instruments and ensure the proper functioning of laboratory equipment- Complete and document required maintenance activities on equipment, recognize and elevate potential issues reporting service needs to leadership for resolution- Perform quality control procedures as specified and maintain quality control records and documentation necessary to meet the standards of accrediting agencies- Understand appropriate specimen collection, handling, and transport procedures- Prepare specimens for analysis and determine the acceptability of samples within guidelines- Assists in developing procedures for specimen collection, handling, and transport to maintain specimen integrity and viability- Validate the acceptability of test results by reviewing test parameters- Identify the technical, instrumental, and/or physiologic causes of unexpected test results- Monitor quality assurance and assist in data collection and preparation of QA indicators- Perform internal and external proficiency testing. Handle proficiency testing samples in the same manner as patient samples- Maintain a clean and orderly work area. Clean bench surfaces and equipment each shift or after contamination or spill- Meet work product output expectations maintaining all section turn-around times- Participate in continuing education and staff meetings. Prepare and presents continuing education programs for department personnel as requested- Apply step by step thinking, problem-solving, and critical thinking patterns- Contribute to design, research, review, and writing of laboratory manuals. Remain informed of procedure updates and changes- Comply with safety and hazard regulations as outlined in the Clinical Laboratory Safety Manual. Understand, maintain, and enforce safety guidelines- Observe principles of data security and patient confidentiality. Maintain ethical standards in the performance of testing and in interactions with patients, co-workers, and other health care professionals- Support and comply with the companys Quality Management System policies and proceduresWorking hours: Various Shifts AvailableSkills:- Demonstrate adaptability by embracing changes in the laboratory with a positive attitude- Ability to lift up to 40 pounds for approximately 25% of a typical working day- Ability to work seated for approximately 50% of a typical working day. Ability to work standing for approximately 50% of a typical working day- Ability to work in front of a computer screen and/or perform typing for approximately 75% of a typical working day- Ability and means to travel 5% between Madison Laboratory locations- Ability to comply with any applicable personal protective equipment requirementsEducation:BachelorsExperience:1-4 yearsQualifications:
      Spherion, in partnership with Exact Sciences, is actively recruiting for multiple part-time Clinical Laboratory Scientists to join their collaborative and innovative team. This position performs laboratory analysis on clinical specimens using established laboratory procedures under the direction of the Laboratory Medical Director. As a Clinical Laboratory Scientist, you are responsible for recognizing and resolving problems using good laboratory practices.This temporary role is estimated to last 3-6 months based on business needs. Multiple shift options are available and will be discussed during the interview process.$1,500 bonus given after 6 months or at the completion of the contract!!Responsibilities:- Perform moderate, and/or highly complex analytic processes without direct supervision. Interpret problems with specimens that meet the rejection criteria for unacceptable samples. Make the decision to reject a sample and request recollection to ensure the validity of results- Operate laboratory instruments and ensure the proper functioning of laboratory equipment- Complete and document required maintenance activities on equipment, recognize and elevate potential issues reporting service needs to leadership for resolution- Perform quality control procedures as specified and maintain quality control records and documentation necessary to meet the standards of accrediting agencies- Understand appropriate specimen collection, handling, and transport procedures- Prepare specimens for analysis and determine the acceptability of samples within guidelines- Assists in developing procedures for specimen collection, handling, and transport to maintain specimen integrity and viability- Validate the acceptability of test results by reviewing test parameters- Identify the technical, instrumental, and/or physiologic causes of unexpected test results- Monitor quality assurance and assist in data collection and preparation of QA indicators- Perform internal and external proficiency testing. Handle proficiency testing samples in the same manner as patient samples- Maintain a clean and orderly work area. Clean bench surfaces and equipment each shift or after contamination or spill- Meet work product output expectations maintaining all section turn-around times- Participate in continuing education and staff meetings. Prepare and presents continuing education programs for department personnel as requested- Apply step by step thinking, problem-solving, and critical thinking patterns- Contribute to design, research, review, and writing of laboratory manuals. Remain informed of procedure updates and changes- Comply with safety and hazard regulations as outlined in the Clinical Laboratory Safety Manual. Understand, maintain, and enforce safety guidelines- Observe principles of data security and patient confidentiality. Maintain ethical standards in the performance of testing and in interactions with patients, co-workers, and other health care professionals- Support and comply with the companys Quality Management System policies and proceduresWorking hours: Various Shifts AvailableSkills:- Demonstrate adaptability by embracing changes in the laboratory with a positive attitude- Ability to lift up to 40 pounds for approximately 25% of a typical working day- Ability to work seated for approximately 50% of a typical working day. Ability to work standing for approximately 50% of a typical working day- Ability to work in front of a computer screen and/or perform typing for approximately 75% of a typical working day- Ability and means to travel 5% between Madison Laboratory locations- Ability to comply with any applicable personal protective equipment requirementsEducation:BachelorsExperience:1-4 yearsQualifications:
      • Madison, Wisconsin
      • Temporary
      • $22.00 - $24.00 per hour
      • 8:00 AM - 5:00 PM
      Spherion is looking for Manufacturing Process Technicians to join the team of our Madison, WI, biotechnology client! This is a 6 month, temporary assignment.Responsibilities:- Perform set up of processing equipment- Monitor, audit, and provide guidance to line operators- Process test runs and prepare records, charts, and graphs of results for presentation to engineering in order to identify yield problems or to test new products- Provide technical assistance to process development and engineering personnel- Other duties as neededWorking hours: 8:00 AM - 5:00 PMSkills:- Strong attention to detail- Ability to work independently or with minimal supervisionEducation:High SchoolExperience:1-4 yearsQualifications:- High school diploma or GED, vocational training and/or on-the-job training and a minimum of 2 to 4 years of related experience; or equivalent- Ability to lift up to 40 lbs- Ability to stand for long periods of time Apply via the apply button in the top right hand corner!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Spherion is looking for Manufacturing Process Technicians to join the team of our Madison, WI, biotechnology client! This is a 6 month, temporary assignment.Responsibilities:- Perform set up of processing equipment- Monitor, audit, and provide guidance to line operators- Process test runs and prepare records, charts, and graphs of results for presentation to engineering in order to identify yield problems or to test new products- Provide technical assistance to process development and engineering personnel- Other duties as neededWorking hours: 8:00 AM - 5:00 PMSkills:- Strong attention to detail- Ability to work independently or with minimal supervisionEducation:High SchoolExperience:1-4 yearsQualifications:- High school diploma or GED, vocational training and/or on-the-job training and a minimum of 2 to 4 years of related experience; or equivalent- Ability to lift up to 40 lbs- Ability to stand for long periods of time Apply via the apply button in the top right hand corner!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Madison, Wisconsin
      • Temporary
      • $22.00 - $28.00 per hour
      • 8:00 AM - 5:00 PM
      Spherion is actively looking for Recruitment Coordinators to join the team of our innovative biotechnology client at their Redwood City, CA and Phoenix, AZ locations! This position is responsible for ensuring the accuracy and success of critical Talent Acquisition processes, initiatives, and events. The Recruitment Coordinator will be responsible for scheduling phone, onsite, and technical interviews, planning open house days, managing the employment offer process, and organizing required details to ensure a smooth onboarding process. In addition, this position will play a support role in the maintenance of various metrics, reporting activities, posting of positions to various advertising resources, and other team projects.This role is temporary for the duration of 6-months to a year.Responsibilities:- Schedule phone, technical, video, open houses, and onsite interviews in all locations for all levels of positions; includes direct candidate contact and coordination activities, as well as partnering with vendors, as needed- Act as a resource to provide information and assist candidates with booking travel, lodging, and other logistics associated with the interview process- Respond, route, and manage inbox and calendar activities for the Jobs and Interview email boxes- Work with the HR Operations team to ensure the necessary information is provided for any background check-related questions or data gathering requests- Support the temporary employee conversion process for assigned business areas- Facilitate the offer process including requests for approval, creation, and sending of accurate offer information to candidates- Lead day one onboarding on a rotating basis with other HR/Recruitment Coordinators and provide backup support to the HR Operations Coordinator to facilitate the new employee onboarding setup process- Post and maintain career postings on external websites- Provide ongoing organization and maintenance of recruitment records, interview notes, and electronic records to ensure compliance with document retention and data accuracy- Maintain and protect confidential data with utmost scrutiny, judgment, and care and ensure awareness of and compliance with employment regulations and laws- Participate and support additional projects on the Talent Acquisition and HR Operations team as neededWorking hours: 8:00 AM - 5:00 PMSkills:- Demonstrated ability to maintain confidential information- Ability to effectively manage multiple projects simultaneously within defined timelines and prioritize when necessary- Strong commitment to providing world-class customer service to internal and external customers- Excellent communication skills, both verbal and written- Excellent attention to detail and organizational skills- Support and comply with the companys Quality Management System policies and procedures- Regular and reliable attendance- Ability to work on a mobile device, tablet, or in front of a computer screen and/or perform typing for approximately 95% of a typical working day- Ability to work on a computer and phone simultaneously.- Ability to use a telephone through a headsetEducation:High SchoolExperience:1-4 yearsQualifications:- Bachelors degree in Business or related field (Human Resources preferred) or high school degree/general education diploma and 4 years of relevant experience in lieu of Bachelors degree- Understanding of email and calendaring tools- Expert knowledge in Microsoft Outlook and working knowledge with Word, Excel, and PowerPoint preferred- General awareness of regulations and compliance expectations related to staffing and recruiting and other HR guidance preferred- Previous experience in a recruitment support role during a period of rapid business growth preferred- Experience with iCIMS (or other applicant tracking systems) preferred To apply click on the Apply button in the top right corner of the page!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Spherion is actively looking for Recruitment Coordinators to join the team of our innovative biotechnology client at their Redwood City, CA and Phoenix, AZ locations! This position is responsible for ensuring the accuracy and success of critical Talent Acquisition processes, initiatives, and events. The Recruitment Coordinator will be responsible for scheduling phone, onsite, and technical interviews, planning open house days, managing the employment offer process, and organizing required details to ensure a smooth onboarding process. In addition, this position will play a support role in the maintenance of various metrics, reporting activities, posting of positions to various advertising resources, and other team projects.This role is temporary for the duration of 6-months to a year.Responsibilities:- Schedule phone, technical, video, open houses, and onsite interviews in all locations for all levels of positions; includes direct candidate contact and coordination activities, as well as partnering with vendors, as needed- Act as a resource to provide information and assist candidates with booking travel, lodging, and other logistics associated with the interview process- Respond, route, and manage inbox and calendar activities for the Jobs and Interview email boxes- Work with the HR Operations team to ensure the necessary information is provided for any background check-related questions or data gathering requests- Support the temporary employee conversion process for assigned business areas- Facilitate the offer process including requests for approval, creation, and sending of accurate offer information to candidates- Lead day one onboarding on a rotating basis with other HR/Recruitment Coordinators and provide backup support to the HR Operations Coordinator to facilitate the new employee onboarding setup process- Post and maintain career postings on external websites- Provide ongoing organization and maintenance of recruitment records, interview notes, and electronic records to ensure compliance with document retention and data accuracy- Maintain and protect confidential data with utmost scrutiny, judgment, and care and ensure awareness of and compliance with employment regulations and laws- Participate and support additional projects on the Talent Acquisition and HR Operations team as neededWorking hours: 8:00 AM - 5:00 PMSkills:- Demonstrated ability to maintain confidential information- Ability to effectively manage multiple projects simultaneously within defined timelines and prioritize when necessary- Strong commitment to providing world-class customer service to internal and external customers- Excellent communication skills, both verbal and written- Excellent attention to detail and organizational skills- Support and comply with the companys Quality Management System policies and procedures- Regular and reliable attendance- Ability to work on a mobile device, tablet, or in front of a computer screen and/or perform typing for approximately 95% of a typical working day- Ability to work on a computer and phone simultaneously.- Ability to use a telephone through a headsetEducation:High SchoolExperience:1-4 yearsQualifications:- Bachelors degree in Business or related field (Human Resources preferred) or high school degree/general education diploma and 4 years of relevant experience in lieu of Bachelors degree- Understanding of email and calendaring tools- Expert knowledge in Microsoft Outlook and working knowledge with Word, Excel, and PowerPoint preferred- General awareness of regulations and compliance expectations related to staffing and recruiting and other HR guidance preferred- Previous experience in a recruitment support role during a period of rapid business growth preferred- Experience with iCIMS (or other applicant tracking systems) preferred To apply click on the Apply button in the top right corner of the page!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Madison, Wisconsin
      • Permanent
      • $19.00 per hour
      • Various Shifts Available
      Spherion, in partnership with Exact Sciences, is recruiting multiple Laboratory Exception Handlers! This position is located within our client's Specimen Processing Laboratory where clinical specimens for Cologuard and COVID-19 tests are prepared. As an Exception Handler, you will ensure consistent and diligent execution of specimen processing, testing, and the timely generation of patient results.$3,000 Sign on BONUS!!These are direct-hire positions with two shift options available:- Saturday-Monday 6:00 am - 6:30 pm (East location)- Tuesday-Friday 12:30 pm- 11:00 pm (East and West location)Responsibilities:- Investigate and resolve specimen issues or test issues for the clinical laboratory and specimen processing department to ensure timely and accurate reporting of results- Maintain accurate records of problems and problem resolution related to specimen processing, specimen storage, specimen testing, inventory, and equipment- Handle and dispose of all specimens following standard precautions and applicable safety policies- Act as a point of contact for new employees, including being a part of the mentor program- Perform roamer duties, including providing the 2nd signature for specimen processing associates who encounter a kit with an exception- Share process improvement ideas while demonstrating an understanding of current processes- Follow proper specimen identification procedures in the execution of all job duties- Process laboratory specimens with emphasis on accuracy, timeliness, completeness, and compliance- Work to produce the best sample possible; document, follow through on problems, and work diligently to fix errors in a way that will not negatively impact patient results- Take ownership for any errors performed and keep them at an acceptable level- Other duties as assignedWorking hours: Various Shifts AvailableSkills:- Strong attention to detail and focus on quality output- Excellent problem-solving skills- Ability to communicate effectively with all levels of staff through both verbal and written communications- Ability to work in a fast-paced environment and adapt to changing workloads and circumstances effectively and respond to new information quickly- Ability to lift up to 40 pounds for approximately 25% of a typical working day- Ability to work seated for approximately 50% of a typical working day. Ability to work standing for approximately 50% of a typical working day- Ability to comply with any applicable personal protective equipment requirementsEducation:High SchoolExperience:0-1 yearsQualifications:- High School Diploma or General Education Degree (GED) required- 9+ months of experience working in a laboratory or similar environment doing sample handling/collection- Demonstrated understanding of laboratory terminology and equipment- Basic computer skills including internet navigation, email usage, and word processing- Experience working in a regulated field such as CAP, CLIA, FDA, or GMP and experience working with standard operating procedures/policies preferred Apply via the apply button in the top right hand corner today!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Spherion, in partnership with Exact Sciences, is recruiting multiple Laboratory Exception Handlers! This position is located within our client's Specimen Processing Laboratory where clinical specimens for Cologuard and COVID-19 tests are prepared. As an Exception Handler, you will ensure consistent and diligent execution of specimen processing, testing, and the timely generation of patient results.$3,000 Sign on BONUS!!These are direct-hire positions with two shift options available:- Saturday-Monday 6:00 am - 6:30 pm (East location)- Tuesday-Friday 12:30 pm- 11:00 pm (East and West location)Responsibilities:- Investigate and resolve specimen issues or test issues for the clinical laboratory and specimen processing department to ensure timely and accurate reporting of results- Maintain accurate records of problems and problem resolution related to specimen processing, specimen storage, specimen testing, inventory, and equipment- Handle and dispose of all specimens following standard precautions and applicable safety policies- Act as a point of contact for new employees, including being a part of the mentor program- Perform roamer duties, including providing the 2nd signature for specimen processing associates who encounter a kit with an exception- Share process improvement ideas while demonstrating an understanding of current processes- Follow proper specimen identification procedures in the execution of all job duties- Process laboratory specimens with emphasis on accuracy, timeliness, completeness, and compliance- Work to produce the best sample possible; document, follow through on problems, and work diligently to fix errors in a way that will not negatively impact patient results- Take ownership for any errors performed and keep them at an acceptable level- Other duties as assignedWorking hours: Various Shifts AvailableSkills:- Strong attention to detail and focus on quality output- Excellent problem-solving skills- Ability to communicate effectively with all levels of staff through both verbal and written communications- Ability to work in a fast-paced environment and adapt to changing workloads and circumstances effectively and respond to new information quickly- Ability to lift up to 40 pounds for approximately 25% of a typical working day- Ability to work seated for approximately 50% of a typical working day. Ability to work standing for approximately 50% of a typical working day- Ability to comply with any applicable personal protective equipment requirementsEducation:High SchoolExperience:0-1 yearsQualifications:- High School Diploma or General Education Degree (GED) required- 9+ months of experience working in a laboratory or similar environment doing sample handling/collection- Demonstrated understanding of laboratory terminology and equipment- Basic computer skills including internet navigation, email usage, and word processing- Experience working in a regulated field such as CAP, CLIA, FDA, or GMP and experience working with standard operating procedures/policies preferred Apply via the apply button in the top right hand corner today!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Madison, Wisconsin
      • Temporary
      • $1.00 per hour
      • 8:00 AM - 5:00 PM
      Spherion is working in partnership with Exact Sciences, located in Madison, and we are actively looking for experienced Recruiters! If you are looking for a company that is passionate, innovative, and collaborative with room to grow, look no further! Exact Sciences is a molecular diagnostic company with a focus on the eradication of colorectal cancer. They are committed to helping win the war on cancer through early detection.This position is responsible for working directly with hiring managers to develop a proactive approach to attract and retain top talent across Exact Sciences and Exact Sciences Laboratories. The Recruiter will be responsible for leading all aspects of the Talent Acquisition Process including strategy implementation, sourcing, screening, and employment offer development. This position is fully remote! Hourly pay rate will be discussed during the interview process!Responsibilities:- Collaborates with hiring managers to build recruitment strategies for current and future career opportunities- Determines appropriate recruiting resources for sourcing, advertising, and generating pools of qualified candidates for both exempt and non-exempt positions- Supports and coordinates details to ensure a smooth conversion process for temp to hire positions- Suggests process improvement initiatives in order to ensure stakeholder (candidates, hiring managers) satisfaction and process efficiency- Promotes the company image to candidates and external service providers- Proactively sources candidates and develops networks of people and processes to support a strong pipeline of qualified candidates for current and future opportunities- Negotiates and/or supports hiring manager in developing new hire compensation package/offers- Effectively partners with internal, external, and internet-based resources in the course of conducting employment advertising and sourcing campaigns- Supports and provides needed information to ensure downstream processes such as background checks, onboarding, and any other new hire related task is completed effectivelyWorking hours: 8:00 AM - 5:00 PMSkills:- Dedicated team player who is able to withstand the high demands of a fast-paced environment- Excellent written, organizational, and verbal communication skills are essential- Ability to work on a mobile device, tablet, or in front of a computer screen and/or perform typing for approximately 95% of a typical working day- Ability to work on a computer and phone simultaneously- Ability to use a telephone through a headset- Strong planning, prioritization, and organizational skills- Combination of corporate and agency experienceEducation:BachelorsExperience:1-4 yearsQualifications:- Bachelors degree in a Business or related major, Human Resources preferred; or high school degree/general education diploma and 4 years of relevant experience in lieu of Bachelor?s degree- 2+ years of recruiting experience required- Applicant Tracking System experience- Previous experience with large volume hiring initiatives and hiring classes- 2+ years of experience with Applicant Tracking Systems (ATS); experience in iCIMS is preferred- Certified LinkedIn Recruiter or similar certification preferred- Demonstrated ability to quickly develop and maintain strong relationships with internal customers and external vendors Apply via the apply button in the top right hand corner!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Spherion is working in partnership with Exact Sciences, located in Madison, and we are actively looking for experienced Recruiters! If you are looking for a company that is passionate, innovative, and collaborative with room to grow, look no further! Exact Sciences is a molecular diagnostic company with a focus on the eradication of colorectal cancer. They are committed to helping win the war on cancer through early detection.This position is responsible for working directly with hiring managers to develop a proactive approach to attract and retain top talent across Exact Sciences and Exact Sciences Laboratories. The Recruiter will be responsible for leading all aspects of the Talent Acquisition Process including strategy implementation, sourcing, screening, and employment offer development. This position is fully remote! Hourly pay rate will be discussed during the interview process!Responsibilities:- Collaborates with hiring managers to build recruitment strategies for current and future career opportunities- Determines appropriate recruiting resources for sourcing, advertising, and generating pools of qualified candidates for both exempt and non-exempt positions- Supports and coordinates details to ensure a smooth conversion process for temp to hire positions- Suggests process improvement initiatives in order to ensure stakeholder (candidates, hiring managers) satisfaction and process efficiency- Promotes the company image to candidates and external service providers- Proactively sources candidates and develops networks of people and processes to support a strong pipeline of qualified candidates for current and future opportunities- Negotiates and/or supports hiring manager in developing new hire compensation package/offers- Effectively partners with internal, external, and internet-based resources in the course of conducting employment advertising and sourcing campaigns- Supports and provides needed information to ensure downstream processes such as background checks, onboarding, and any other new hire related task is completed effectivelyWorking hours: 8:00 AM - 5:00 PMSkills:- Dedicated team player who is able to withstand the high demands of a fast-paced environment- Excellent written, organizational, and verbal communication skills are essential- Ability to work on a mobile device, tablet, or in front of a computer screen and/or perform typing for approximately 95% of a typical working day- Ability to work on a computer and phone simultaneously- Ability to use a telephone through a headset- Strong planning, prioritization, and organizational skills- Combination of corporate and agency experienceEducation:BachelorsExperience:1-4 yearsQualifications:- Bachelors degree in a Business or related major, Human Resources preferred; or high school degree/general education diploma and 4 years of relevant experience in lieu of Bachelor?s degree- 2+ years of recruiting experience required- Applicant Tracking System experience- Previous experience with large volume hiring initiatives and hiring classes- 2+ years of experience with Applicant Tracking Systems (ATS); experience in iCIMS is preferred- Certified LinkedIn Recruiter or similar certification preferred- Demonstrated ability to quickly develop and maintain strong relationships with internal customers and external vendors Apply via the apply button in the top right hand corner!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Madison, Wisconsin
      • Permanent
      • $17.06 - $25.60 per hour
      • Various Shifts Available
      We are looking for 2nd and 3rd shift Security Officers to be responsible for providing an environment of safety and ensuring our visitors receive the best service. This position has a range of duties such as conducts patrols, investigates security concerns, and provides exceptional customer assistance. The Security Officer acts to ensure compliance with corporate and hospital policies, operates video systems, manages crisis situations, and participates in emergency and disaster events, among other duties. This is a direct-hire position! Shift options discussed during the interview process.Responsibilities:- Conducts preliminary investigations of various problems and complaints. Completes incident and daily reports and follows up on investigations at the direction of the Manager of Security and Parking or a Security Supervisor.- Prioritizes duties and calls for service, while providing for the safety and security of all persons and property on assigned Meriter properties.- Pays special attention to and frequently monitors security-sensitive areas as identified in the Security Management Plan.- Conducts patrols, provide escorts, secures and unlocks doors, and is attentive to safety problems.- Provides general customer service to patients, visitors, employees, and others, and is sensitive to dealing with a wide range of people having special needs and individual differences.- Assists medical staff, patients, and pilots to and from heliport (Med Flight) in a safe and timely manner.- Assists with parking matters by looking for parking violations. Provides coverage for parking attendants when absent.- Responds to situations consistent with the training that may require the need to de-escalate difficult people, or in some cases to physically control individuals who are a danger to themselves or others.- Conducts emergency exercises and evaluations with staff.- Transport materials around the hospitalWorking hours: Various Shifts AvailableSkills:- Ability to work effectively with computer systems, including security technologies and applications- Must complete HAZMAT, FEMA, and other training, as identified, within 6 months of hire or as determined by supervisor- Valid WI Driver License in good standing and ability to obtain and maintain employer driving approval- Within 1 year of hire, obtain basic certification: International Association for Healthcare Security and Safety- Must complete training certifications in required training in Defense and Arrest Tactics (DAAT), Non-Violent Crisis Intervention (CPI), HAZMAT, and other required training within 6 months of hire or as determined by supervisorEducation:High SchoolExperience:1-4 yearsQualifications:- High school diploma or GED required- 6 months of experience in security, safety, community, or customer service- Experience in a related area or significant educational accomplishment may be considered in lieu of direct experience- Understanding of State of Wisconsin Statues pertaining to criminal law Apply via the apply button in the top right hand corner!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      We are looking for 2nd and 3rd shift Security Officers to be responsible for providing an environment of safety and ensuring our visitors receive the best service. This position has a range of duties such as conducts patrols, investigates security concerns, and provides exceptional customer assistance. The Security Officer acts to ensure compliance with corporate and hospital policies, operates video systems, manages crisis situations, and participates in emergency and disaster events, among other duties. This is a direct-hire position! Shift options discussed during the interview process.Responsibilities:- Conducts preliminary investigations of various problems and complaints. Completes incident and daily reports and follows up on investigations at the direction of the Manager of Security and Parking or a Security Supervisor.- Prioritizes duties and calls for service, while providing for the safety and security of all persons and property on assigned Meriter properties.- Pays special attention to and frequently monitors security-sensitive areas as identified in the Security Management Plan.- Conducts patrols, provide escorts, secures and unlocks doors, and is attentive to safety problems.- Provides general customer service to patients, visitors, employees, and others, and is sensitive to dealing with a wide range of people having special needs and individual differences.- Assists medical staff, patients, and pilots to and from heliport (Med Flight) in a safe and timely manner.- Assists with parking matters by looking for parking violations. Provides coverage for parking attendants when absent.- Responds to situations consistent with the training that may require the need to de-escalate difficult people, or in some cases to physically control individuals who are a danger to themselves or others.- Conducts emergency exercises and evaluations with staff.- Transport materials around the hospitalWorking hours: Various Shifts AvailableSkills:- Ability to work effectively with computer systems, including security technologies and applications- Must complete HAZMAT, FEMA, and other training, as identified, within 6 months of hire or as determined by supervisor- Valid WI Driver License in good standing and ability to obtain and maintain employer driving approval- Within 1 year of hire, obtain basic certification: International Association for Healthcare Security and Safety- Must complete training certifications in required training in Defense and Arrest Tactics (DAAT), Non-Violent Crisis Intervention (CPI), HAZMAT, and other required training within 6 months of hire or as determined by supervisorEducation:High SchoolExperience:1-4 yearsQualifications:- High school diploma or GED required- 6 months of experience in security, safety, community, or customer service- Experience in a related area or significant educational accomplishment may be considered in lieu of direct experience- Understanding of State of Wisconsin Statues pertaining to criminal law Apply via the apply button in the top right hand corner!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Madison, Wisconsin
      • Temporary
      • $27.00 - $29.00 per hour
      • 8:00 AM - 5:00 PM
      Spherion, in partnership with the State of Wisconsin Department of Health Services, is looking for a Provider Communications Coordinator! This position performs division-wide communications activities to support health and nutrition programs including Wisconsin Medicaid, BadgerCare Plus, and FamilyCare. This position will also act as the Provider Communications Coordinator for a new project launching in the next few months. Your outreach work will be crucial to ensure that health care providers and members are informed of changes to Wisconsin Medicaid and other programs. If you have a background in communications and excellent project management skills, please apply today!Responsibilities:- Develop and deliver information for health care providers and members that participate in the Division of Medicaid Services programs- Manage complex projects including the timely drafting and completion of provider communications using appropriate vehicles such as ForwardHealth Updates and Alerts, electronic messaging lists via the ForwardHealth Portal, and the Online Handbook- Maintain awareness of all ongoing and upcoming provider communications work- Lead communications workgroups and develop and implement communications plans- Serve as a communications representative on other project workgroups to monitor and evaluate the communications needs associated with each project and provide expertise /support in the development of desired communications- Coordinate with all levels of the Division to help ensure the accuracy and quality of all communications- Work in collaboration with the communications section chief, other members of the DMS Communications Team, and contractors from the fiscal agent, to ensure the Divisions communications adhere to Department styles and standards and support the Departments overall communications goals and objectivesWorking hours: 8:00 AM - 5:00 PMSkills:- Excellent written and oral communication skills including the ability to communicate complex issues in a manner easily understood by a variety of individuals with diverse backgrounds- Skill in developing and managing web content using Drupal- Ability to manage multiple complex communications projects simultaneously and knowledge of communications project planning and concepts- Ability to work effectively in a group setting to develop policy and influence programs either as a team member or as project lead- Ability to effectively produce communications from the Department/Division for the media and public use- Ability to use appropriate and sensitive discretion in dealing with confidential communications situations and informationEducation:BachelorsExperience:1-4 yearsQualifications:- Bachelors degree required- Background in Communications and Project Management- Knowledge of effective public relations techniques- Knowledge of Medicaid program policy including BadgerCare Plus, SSI Medicaid, Long Term Services, and Supports- Understanding of the principles and practices of developing timely written communications including handbooks, operational memos, reports, brochures, newsletters, e-mail notices, web pages, video presentations, PowerPoint presentations, etc., that effectively communicate program, policy, and other information to internal and external audiences- Understanding of strategic planning techniques applicable to formulating and re-shaping communication systems and information sharing processes to effectively and proactively deliver health and human services messages and information about the Department programs to various audiences Apply Today!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Spherion, in partnership with the State of Wisconsin Department of Health Services, is looking for a Provider Communications Coordinator! This position performs division-wide communications activities to support health and nutrition programs including Wisconsin Medicaid, BadgerCare Plus, and FamilyCare. This position will also act as the Provider Communications Coordinator for a new project launching in the next few months. Your outreach work will be crucial to ensure that health care providers and members are informed of changes to Wisconsin Medicaid and other programs. If you have a background in communications and excellent project management skills, please apply today!Responsibilities:- Develop and deliver information for health care providers and members that participate in the Division of Medicaid Services programs- Manage complex projects including the timely drafting and completion of provider communications using appropriate vehicles such as ForwardHealth Updates and Alerts, electronic messaging lists via the ForwardHealth Portal, and the Online Handbook- Maintain awareness of all ongoing and upcoming provider communications work- Lead communications workgroups and develop and implement communications plans- Serve as a communications representative on other project workgroups to monitor and evaluate the communications needs associated with each project and provide expertise /support in the development of desired communications- Coordinate with all levels of the Division to help ensure the accuracy and quality of all communications- Work in collaboration with the communications section chief, other members of the DMS Communications Team, and contractors from the fiscal agent, to ensure the Divisions communications adhere to Department styles and standards and support the Departments overall communications goals and objectivesWorking hours: 8:00 AM - 5:00 PMSkills:- Excellent written and oral communication skills including the ability to communicate complex issues in a manner easily understood by a variety of individuals with diverse backgrounds- Skill in developing and managing web content using Drupal- Ability to manage multiple complex communications projects simultaneously and knowledge of communications project planning and concepts- Ability to work effectively in a group setting to develop policy and influence programs either as a team member or as project lead- Ability to effectively produce communications from the Department/Division for the media and public use- Ability to use appropriate and sensitive discretion in dealing with confidential communications situations and informationEducation:BachelorsExperience:1-4 yearsQualifications:- Bachelors degree required- Background in Communications and Project Management- Knowledge of effective public relations techniques- Knowledge of Medicaid program policy including BadgerCare Plus, SSI Medicaid, Long Term Services, and Supports- Understanding of the principles and practices of developing timely written communications including handbooks, operational memos, reports, brochures, newsletters, e-mail notices, web pages, video presentations, PowerPoint presentations, etc., that effectively communicate program, policy, and other information to internal and external audiences- Understanding of strategic planning techniques applicable to formulating and re-shaping communication systems and information sharing processes to effectively and proactively deliver health and human services messages and information about the Department programs to various audiences Apply Today!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Madison, Wisconsin
      • Temporary
      • $29.00 - $33.00 per hour
      • 8:00 AM - 5:00 PM
      Spherion, in partnership with the State of Wisconsin Department of Health Services, is looking for a Communications Training Coordinator! This position performs division-wide training and outreach activities for the Department of Health Services - Division of Medicaid Services (DMS). As the Communications Training Coordinator, you will use live webinars and pre-recorded webinars to set up, conduct, and lead virtual training for all providers that participate in DMS programs.Responsibilities:- Project manage the timely drafting and completion of stakeholder training, outreach plans, and training materials using appropriate vehicles including training videos, PowerPoint presentations, websites, and podcasts- Maintain awareness of all ongoing and upcoming provider training and outreach- Support communications workgroups and develop and implement training plans- Serve as a training and outreach representative on other project workgroups to monitor and evaluate the training/outreach needs associated with each project and provide support in the development of desired communications- Coordinate with all levels of the Division to help ensure the accuracy and quality of all training and outreach- Work in collaboration with the communications section chief, other members of the DMS Communications Team, and contractors from the fiscal agent, to ensure the Divisions training plans and outreach adhere to Department styles and standards and support the Departments overall communications goals and objectives- Act as a liaison between Gainwell Training/Field Rep Team and DMS Communications- Assist with providing training and creating training material when needed- Create and maintain processes that will promote clarity within projects and evaluate the proper outreach for Provider Field RepresentativesWorking hours: 8:00 AM - 5:00 PMSkills:- Excellent written and oral communication skills including the ability to communicate complex issues in a manner easily understood by a variety of individuals with diverse backgrounds- Ability to effectively produce training materials from the Department/Division for a wide range of stakeholder audiences- Ability to manage multiple complex communications projects simultaneously- Ability to work effectively in a group setting to develop policy and influence programs-either as a team member or as project lead when the situation requires- Ability to use appropriate and sensitive discretion in dealing with confidential situations and informationEducation:BachelorsExperience:1-4 yearsQualifications:- Bachelors degree required- Experience in managing web content using Drupal- Knowledge of training and outreach project planning and concepts- Knowledge of effective public speaking techniques- Knowledge of Medicaid program policy, including BadgerCare Plus, FoodShare, Long Term Services, and Supports- General knowledge of Department/division functions (and of agencies that interface with the Department)- Understanding of strategic planning techniques applicable to formulating and re-shaping training systems and information sharing processes to effectively and proactively deliver health and human services messages and information about the Department programs to various audiences Apply Today!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Spherion, in partnership with the State of Wisconsin Department of Health Services, is looking for a Communications Training Coordinator! This position performs division-wide training and outreach activities for the Department of Health Services - Division of Medicaid Services (DMS). As the Communications Training Coordinator, you will use live webinars and pre-recorded webinars to set up, conduct, and lead virtual training for all providers that participate in DMS programs.Responsibilities:- Project manage the timely drafting and completion of stakeholder training, outreach plans, and training materials using appropriate vehicles including training videos, PowerPoint presentations, websites, and podcasts- Maintain awareness of all ongoing and upcoming provider training and outreach- Support communications workgroups and develop and implement training plans- Serve as a training and outreach representative on other project workgroups to monitor and evaluate the training/outreach needs associated with each project and provide support in the development of desired communications- Coordinate with all levels of the Division to help ensure the accuracy and quality of all training and outreach- Work in collaboration with the communications section chief, other members of the DMS Communications Team, and contractors from the fiscal agent, to ensure the Divisions training plans and outreach adhere to Department styles and standards and support the Departments overall communications goals and objectives- Act as a liaison between Gainwell Training/Field Rep Team and DMS Communications- Assist with providing training and creating training material when needed- Create and maintain processes that will promote clarity within projects and evaluate the proper outreach for Provider Field RepresentativesWorking hours: 8:00 AM - 5:00 PMSkills:- Excellent written and oral communication skills including the ability to communicate complex issues in a manner easily understood by a variety of individuals with diverse backgrounds- Ability to effectively produce training materials from the Department/Division for a wide range of stakeholder audiences- Ability to manage multiple complex communications projects simultaneously- Ability to work effectively in a group setting to develop policy and influence programs-either as a team member or as project lead when the situation requires- Ability to use appropriate and sensitive discretion in dealing with confidential situations and informationEducation:BachelorsExperience:1-4 yearsQualifications:- Bachelors degree required- Experience in managing web content using Drupal- Knowledge of training and outreach project planning and concepts- Knowledge of effective public speaking techniques- Knowledge of Medicaid program policy, including BadgerCare Plus, FoodShare, Long Term Services, and Supports- General knowledge of Department/division functions (and of agencies that interface with the Department)- Understanding of strategic planning techniques applicable to formulating and re-shaping training systems and information sharing processes to effectively and proactively deliver health and human services messages and information about the Department programs to various audiences Apply Today!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Madison, Wisconsin
      • Temporary
      • $25.00 - $29.00 per hour
      • 8:00 AM - 5:00 PM
      Spherion, in partnership with the State of Wisconsin Department of Health Services, is looking for a quality-driven, customer-focused Quality Assurance Program Specialist! This position will work on a major Medicaid-funded program that delivers long-term care to Wisconsin's eligible population of adults with disabilities and frailties of aging. The Quality Assurance Program Specialist will participate in the development and implementation efforts related to objective monitoring and improvement of the quality-of-care performance of the IRIS program.The PTO/paid holiday policy for this position mirrors the policy of the State of Wisconsin!Remote/onsite hybrid model!Responsibilities:- The review of the IRIS budget amendment (BA) and one-time expense (OTE) requests- Remediation of Background check appeals- Reimbursement file review- Monitoring and tracking Fair hearing appeals and grievances- Participation in the review of Restrictive Measures requests and the review and approval of designated waiver services prior to plan approval- Compile, aggregate, and analyze the results of the budget amendment and onetime expense requests for quality and process improvement- Represent the department at meetings attended by representatives of the long-term care industry or other special interest groups. Conduct/facilitate workshops and make presentations to such groups relative to the record review process and/or findings- Other duties as neededWorking hours: 8:00 AM - 5:00 PMSkills:- Demonstrated computer and software skills including proficiency with Microsoft Office Suite- Excellent written, verbal, and listening communication skills- Strong organizational and time management skills- The ability to work independently and also cooperatively as part of a team- Flexibility in the work environment and willingness and ability to adapt to changing organizational needsEducation:BachelorsExperience:1-4 yearsQualifications:- Bachelors Degree preferred- Family care or Medicare background required- Knowledge of the state and federal statutes, regulations, policies, and procedures governing the Medical Assistance program- Knowledge of quality improvement and assurance methods and tools- Comprehensive understanding of protected health information, HIPAA requirements, and confidentiality principles Apply via the apply button in the top right hand corner today!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Spherion, in partnership with the State of Wisconsin Department of Health Services, is looking for a quality-driven, customer-focused Quality Assurance Program Specialist! This position will work on a major Medicaid-funded program that delivers long-term care to Wisconsin's eligible population of adults with disabilities and frailties of aging. The Quality Assurance Program Specialist will participate in the development and implementation efforts related to objective monitoring and improvement of the quality-of-care performance of the IRIS program.The PTO/paid holiday policy for this position mirrors the policy of the State of Wisconsin!Remote/onsite hybrid model!Responsibilities:- The review of the IRIS budget amendment (BA) and one-time expense (OTE) requests- Remediation of Background check appeals- Reimbursement file review- Monitoring and tracking Fair hearing appeals and grievances- Participation in the review of Restrictive Measures requests and the review and approval of designated waiver services prior to plan approval- Compile, aggregate, and analyze the results of the budget amendment and onetime expense requests for quality and process improvement- Represent the department at meetings attended by representatives of the long-term care industry or other special interest groups. Conduct/facilitate workshops and make presentations to such groups relative to the record review process and/or findings- Other duties as neededWorking hours: 8:00 AM - 5:00 PMSkills:- Demonstrated computer and software skills including proficiency with Microsoft Office Suite- Excellent written, verbal, and listening communication skills- Strong organizational and time management skills- The ability to work independently and also cooperatively as part of a team- Flexibility in the work environment and willingness and ability to adapt to changing organizational needsEducation:BachelorsExperience:1-4 yearsQualifications:- Bachelors Degree preferred- Family care or Medicare background required- Knowledge of the state and federal statutes, regulations, policies, and procedures governing the Medical Assistance program- Knowledge of quality improvement and assurance methods and tools- Comprehensive understanding of protected health information, HIPAA requirements, and confidentiality principles Apply via the apply button in the top right hand corner today!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Madison, Wisconsin
      • Temporary
      • $45.00 - $55.00 per hour
      • 9:00 AM - 4:00 PM
      Spherion, in partnership with the State of Wisconsin Department of Health Services, is looking for an experienced Project Manager. Under the general supervision of the Deputy Bureau Director, this position provides project management services related to bureau priority initiatives and complex services projects. The Project Manager will have a lead role in managing and coordinating various projects for the programs this office manages. Projects will include initiatives designed to reform the service delivery mechanisms throughout the state and systems improvement projects. Projects will also include internal employee engagement and development strategies, and systems change preparedness.Responsibilities:- Work with internal and external stakeholders, including county staff and regional entities subcontracted with the Bureau, to operate programs locally throughout the state- Develop project plans for crosscutting initiatives that have overlapping functions as well as discreet elements- Develop program solutions and collaborate with other Project Managers and stakeholders to communicate the office's critical pathways- Apply systems solutions knowledge to program operations to improve efficiency, streamline data and reporting capabilities, and improve program outputs- Provide leadership, management, consulting, coordination, and business analysis for human services program projects; perform all phases of the project life cycle and project management methodology- Provide consulting, assistance, and training to bureau staff assigned to initiatives on project management techniques, processes, and best practices- Estimate, track, measure, and perform status reporting and resource planning- Develop, implement, and improve standards, policies, and processes related to project management- Assist in development and oversight of bureau-wide employee engagement initiatives- Keep abreast of trends and changes in industry standards and best practices for project managementWorking hours: 9:00 AM - 4:00 PMSkills:- Exceptional team building and leadership skills- Excellent and effective verbal and written communication skills including advanced presentation skills- Ability to establish and maintain effective working relationships across units and to manage and resolve conflicts over complex and sensitive issues- Ability to multi-task, manage time effectively, and establish and communicate priorities- Advanced business process improvement skills (assessment, design, and implementation)- Knowledge of Microsoft Professional Office suite and advanced skills with MS ProjectEducation:BachelorsExperience:1-4 yearsQualifications:- Bachelors Degree- Training in formal project management methodologies; certification preferred- Knowledge of and experience with principles, methods, and tools for developing, scheduling, coordinating, and managing projects and resources (e.g. work breakdown structures, earned value, and critical path analysis)- Ability to estimate and plan project timelines, milestones, and task schedules- Ability to monitor and control project processes according to plan as well as the ability to manage problems and changes that arise in projects- Knowledge of and experience with methods and tools used for risk identification, risk management, and risk mitigation- Knowledge of and experience with information systems used in program operations- Knowledge of and experience with third-party vendor management methods- Knowledge of and experience with business requirements definition principles, practices, and techniques- Knowledge of portfolio management principles, methods, and tools- Knowledge of and experience with quality assurance and quality improvement processes- Ability to analyze incomplete information, evaluate alternatives, make appropriate recommendations for strategic and enterprise-wide solutions- Knowledge of the Health Insurance Portability and Accountability Act (HIPAA)- Experience in programmatic implications and policy and procedure development for changes that are systems driven- Knowledge of interface with information systems upgrades and changes in program operations- Knowledge of the use of information systems and business automation solutions available to program operations for use in managing initiatives Apply via the apply button in the top right hand corner!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Spherion, in partnership with the State of Wisconsin Department of Health Services, is looking for an experienced Project Manager. Under the general supervision of the Deputy Bureau Director, this position provides project management services related to bureau priority initiatives and complex services projects. The Project Manager will have a lead role in managing and coordinating various projects for the programs this office manages. Projects will include initiatives designed to reform the service delivery mechanisms throughout the state and systems improvement projects. Projects will also include internal employee engagement and development strategies, and systems change preparedness.Responsibilities:- Work with internal and external stakeholders, including county staff and regional entities subcontracted with the Bureau, to operate programs locally throughout the state- Develop project plans for crosscutting initiatives that have overlapping functions as well as discreet elements- Develop program solutions and collaborate with other Project Managers and stakeholders to communicate the office's critical pathways- Apply systems solutions knowledge to program operations to improve efficiency, streamline data and reporting capabilities, and improve program outputs- Provide leadership, management, consulting, coordination, and business analysis for human services program projects; perform all phases of the project life cycle and project management methodology- Provide consulting, assistance, and training to bureau staff assigned to initiatives on project management techniques, processes, and best practices- Estimate, track, measure, and perform status reporting and resource planning- Develop, implement, and improve standards, policies, and processes related to project management- Assist in development and oversight of bureau-wide employee engagement initiatives- Keep abreast of trends and changes in industry standards and best practices for project managementWorking hours: 9:00 AM - 4:00 PMSkills:- Exceptional team building and leadership skills- Excellent and effective verbal and written communication skills including advanced presentation skills- Ability to establish and maintain effective working relationships across units and to manage and resolve conflicts over complex and sensitive issues- Ability to multi-task, manage time effectively, and establish and communicate priorities- Advanced business process improvement skills (assessment, design, and implementation)- Knowledge of Microsoft Professional Office suite and advanced skills with MS ProjectEducation:BachelorsExperience:1-4 yearsQualifications:- Bachelors Degree- Training in formal project management methodologies; certification preferred- Knowledge of and experience with principles, methods, and tools for developing, scheduling, coordinating, and managing projects and resources (e.g. work breakdown structures, earned value, and critical path analysis)- Ability to estimate and plan project timelines, milestones, and task schedules- Ability to monitor and control project processes according to plan as well as the ability to manage problems and changes that arise in projects- Knowledge of and experience with methods and tools used for risk identification, risk management, and risk mitigation- Knowledge of and experience with information systems used in program operations- Knowledge of and experience with third-party vendor management methods- Knowledge of and experience with business requirements definition principles, practices, and techniques- Knowledge of portfolio management principles, methods, and tools- Knowledge of and experience with quality assurance and quality improvement processes- Ability to analyze incomplete information, evaluate alternatives, make appropriate recommendations for strategic and enterprise-wide solutions- Knowledge of the Health Insurance Portability and Accountability Act (HIPAA)- Experience in programmatic implications and policy and procedure development for changes that are systems driven- Knowledge of interface with information systems upgrades and changes in program operations- Knowledge of the use of information systems and business automation solutions available to program operations for use in managing initiatives Apply via the apply button in the top right hand corner!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Madison, Wisconsin
      • Temporary
      • $1.00 per hour
      • 8:00 AM - 5:00 PM
      Spherion, in partnership with the State of Wisconsin Department of Health Services, is looking for a Systems and Data Analyst to join the Behavioral Health Policy Section within the Bureau of Benefits Policy in the Division of Medicaid Services. This position is responsible for the design, implementation, management, monitoring, enhancement, and evaluation of assigned business area systems and operation of the Medicaid Enterprise System (MES). As a Systems and Data Analyst, you will also direct and monitor policy changes resulting from the implementation of reimbursement methodologies, budget initiatives, and changes to the fiscal agent contract for Medicaid and other State health care programs.PTO for this position mirrors the State of Wisconsin policy! Hourly pay rate will be discussed during the interview process.Responsibilities:- Analyze policy changes, state and federal regulations, and state administrative codes to prepare system requirements/specifications for necessary system or procedural changes and enhancements to implement these requirements in assigned subsystems and provider areas- Provide direction and technical assistance to the fiscal agent on system maintenance and management to improve manual and electronic data processing procedures- Meet with users and policy analysts of these policy areas to determine system problems, prepare an analysis of these problems, develop system specifications and tests to correct those problems, and monitor their implementation- Prepare detailed system requirements and specifications. Prepare written requests to a fiscal agent that includes these items- Conduct special projects to evaluate and monitor the impact of policy changes on the MES after implementation. Review the accuracy of policy and payment changes by the fiscal agent- Direct the implementation of Medicaid policy in the MES, the maintenance of written procedures documenting policy and system changes, and conduct special projects to monitor and evaluate the application and effectiveness of policy impacting system- Review programming results to ensure programs are written according to specifications- Act as technical liaison between programmers and users and serve as the policy and systems liaison- Evaluate the impact of policy and system changes post-implementation- Review IS requirements including reviewing and approving system documentation such as project charters, business requirements, functional requirements, and detailed system design documents- Identify and respond to system defects and incorrect claims paymentsWorking hours: 8:00 AM - 5:00 PMSkills:- Ability to exercise judgment and discretion in developing, applying, and interpreting administrative policies and procedures as well as strong analytical skills, including the use of statistical techniques to analyze large volumes of complex data- Ability to quickly acquire a competent working knowledge of systems and concepts- Advanced skills in the use of database information systems, management support systems, and other data processing systems- Strong interpersonal skills- Strong oral and written communication skillsEducation:BachelorsExperience:1-4 yearsQualifications:- Bachelors degree or higher in related field or equivalent experience- Considerable knowledge of research and policy analysis methodologies- Knowledge of the state and federal biennial/annual budget process, including general and governmental budgetary principles and procedures- Knowledge of federal Medicaid statutes and regulations, Wisconsin statutes, and Wisconsin Administrative Code- Extensive knowledge of data processing applications, including spreadsheet and database software- General knowledge of Wisconsins healthcare industry, including its composition and regulation- Knowledge of the healthcare billing process, including healthcare claims submission, processing, and payment- Extensive knowledge of nationally standardized medical code sets, including National Drug Codes (NDCs), Current Procedural Terminology (CPT) codes, Health Care Procedure Coding System (HCPCS) codes, and International Classification of Diseases (ICD) codes- Knowledge of Medicaid Management Information Systems (MMIS) requirements- Knowledge of Electronic Data Interchange (EDI) standards and transmission protocols- Knowledge of Health Insurance Portability and Accountability Act (HIPAA) regulations Apply today!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Spherion, in partnership with the State of Wisconsin Department of Health Services, is looking for a Systems and Data Analyst to join the Behavioral Health Policy Section within the Bureau of Benefits Policy in the Division of Medicaid Services. This position is responsible for the design, implementation, management, monitoring, enhancement, and evaluation of assigned business area systems and operation of the Medicaid Enterprise System (MES). As a Systems and Data Analyst, you will also direct and monitor policy changes resulting from the implementation of reimbursement methodologies, budget initiatives, and changes to the fiscal agent contract for Medicaid and other State health care programs.PTO for this position mirrors the State of Wisconsin policy! Hourly pay rate will be discussed during the interview process.Responsibilities:- Analyze policy changes, state and federal regulations, and state administrative codes to prepare system requirements/specifications for necessary system or procedural changes and enhancements to implement these requirements in assigned subsystems and provider areas- Provide direction and technical assistance to the fiscal agent on system maintenance and management to improve manual and electronic data processing procedures- Meet with users and policy analysts of these policy areas to determine system problems, prepare an analysis of these problems, develop system specifications and tests to correct those problems, and monitor their implementation- Prepare detailed system requirements and specifications. Prepare written requests to a fiscal agent that includes these items- Conduct special projects to evaluate and monitor the impact of policy changes on the MES after implementation. Review the accuracy of policy and payment changes by the fiscal agent- Direct the implementation of Medicaid policy in the MES, the maintenance of written procedures documenting policy and system changes, and conduct special projects to monitor and evaluate the application and effectiveness of policy impacting system- Review programming results to ensure programs are written according to specifications- Act as technical liaison between programmers and users and serve as the policy and systems liaison- Evaluate the impact of policy and system changes post-implementation- Review IS requirements including reviewing and approving system documentation such as project charters, business requirements, functional requirements, and detailed system design documents- Identify and respond to system defects and incorrect claims paymentsWorking hours: 8:00 AM - 5:00 PMSkills:- Ability to exercise judgment and discretion in developing, applying, and interpreting administrative policies and procedures as well as strong analytical skills, including the use of statistical techniques to analyze large volumes of complex data- Ability to quickly acquire a competent working knowledge of systems and concepts- Advanced skills in the use of database information systems, management support systems, and other data processing systems- Strong interpersonal skills- Strong oral and written communication skillsEducation:BachelorsExperience:1-4 yearsQualifications:- Bachelors degree or higher in related field or equivalent experience- Considerable knowledge of research and policy analysis methodologies- Knowledge of the state and federal biennial/annual budget process, including general and governmental budgetary principles and procedures- Knowledge of federal Medicaid statutes and regulations, Wisconsin statutes, and Wisconsin Administrative Code- Extensive knowledge of data processing applications, including spreadsheet and database software- General knowledge of Wisconsins healthcare industry, including its composition and regulation- Knowledge of the healthcare billing process, including healthcare claims submission, processing, and payment- Extensive knowledge of nationally standardized medical code sets, including National Drug Codes (NDCs), Current Procedural Terminology (CPT) codes, Health Care Procedure Coding System (HCPCS) codes, and International Classification of Diseases (ICD) codes- Knowledge of Medicaid Management Information Systems (MMIS) requirements- Knowledge of Electronic Data Interchange (EDI) standards and transmission protocols- Knowledge of Health Insurance Portability and Accountability Act (HIPAA) regulations Apply today!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Madison, Wisconsin
      • Temporary
      • $28.00 - $32.00 per hour
      • 9:00 AM - 5:00 PM
      Spherion, in partnership with the State of Wisconsin Department of Health Services, is recruiting a Policy Analyst to join the Behavioral Health Policy Section within the Bureau of Benefits Policy. This bureau develops and implements policies for mental health and substance use treatment benefits under the Wisconsin Medicaid and BadgerCare Plus programs. The Program and Policy Analyst is responsible for leading policy reform of the Crisis Intervention benefit, with the goal of aligning the benefit with ARPA requirements and other Department initiatives for crisis services.Responsibilities:- Analyze proposed or required changes to coverage and reimbursement policies for assigned benefit areas- Develop alternative health care delivery models and coordinate the implementation of approved policy initiatives- Draft communications to healthcare providers to announce policy changes and present options related to the policy change- Coordinate the implementation of approved policy initiatives- Work with technical staff to ensure accurate payment of healthcare providers- Manage ongoing administration of assigned benefit areas- Propose budget initiatives to improve the cost-effectiveness and quality of assigned benefits areas- Respond orally and in writing to complex questions from healthcare providers, legislative staff, and other stakeholders regarding coverage and reimbursement policies- Serve as the content expert for assigned benefit areasWorking hours: 9:00 AM - 5:00 PMSkills:- Ability to work independently, under general supervision, and to exercise good judgment- Ability to quickly acquire a competent working knowledge of systems and concepts- Strong interpersonal skills, including demonstrated teamwork and collaboration skills and the ability to maintain relationships with a variety of stakeholders- Strong oral and written communication skills, including demonstrated skill preparing clear, concise, and complete reports with supporting documentation- Ability to exercise judgment and discretion in developing, applying, and interpreting administrative policies and proceduresEducation:BachelorsExperience:1-4 yearsQualifications:- Bachelors degree in related field or equivalent experience- Demonstrated proficiency with Microsoft Office Suite, PowerPoint, and remote communication technology (such as Zoom) required. Skills with data analysis software preferred- Two years of policy experience and/or experience with Wisconsin?s crisis intervention services preferred- General knowledge of Wisconsin?s behavioral healthcare industry, including its composition and regulation- Considerable knowledge of research and policy analysis methodologies- Knowledge of federal and state Medicaid law and regulations- Working knowledge of nationally standardized medical code sets, including Current Procedural Terminology (CPT) codes, Health Care Procedure Coding System (HCPCS) codes, and International Classification of Diseases (ICD) codes- Knowledge of the healthcare billing process, including healthcare claims submission, processing, and payment Apply via the apply button in the top right hand corner!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Spherion, in partnership with the State of Wisconsin Department of Health Services, is recruiting a Policy Analyst to join the Behavioral Health Policy Section within the Bureau of Benefits Policy. This bureau develops and implements policies for mental health and substance use treatment benefits under the Wisconsin Medicaid and BadgerCare Plus programs. The Program and Policy Analyst is responsible for leading policy reform of the Crisis Intervention benefit, with the goal of aligning the benefit with ARPA requirements and other Department initiatives for crisis services.Responsibilities:- Analyze proposed or required changes to coverage and reimbursement policies for assigned benefit areas- Develop alternative health care delivery models and coordinate the implementation of approved policy initiatives- Draft communications to healthcare providers to announce policy changes and present options related to the policy change- Coordinate the implementation of approved policy initiatives- Work with technical staff to ensure accurate payment of healthcare providers- Manage ongoing administration of assigned benefit areas- Propose budget initiatives to improve the cost-effectiveness and quality of assigned benefits areas- Respond orally and in writing to complex questions from healthcare providers, legislative staff, and other stakeholders regarding coverage and reimbursement policies- Serve as the content expert for assigned benefit areasWorking hours: 9:00 AM - 5:00 PMSkills:- Ability to work independently, under general supervision, and to exercise good judgment- Ability to quickly acquire a competent working knowledge of systems and concepts- Strong interpersonal skills, including demonstrated teamwork and collaboration skills and the ability to maintain relationships with a variety of stakeholders- Strong oral and written communication skills, including demonstrated skill preparing clear, concise, and complete reports with supporting documentation- Ability to exercise judgment and discretion in developing, applying, and interpreting administrative policies and proceduresEducation:BachelorsExperience:1-4 yearsQualifications:- Bachelors degree in related field or equivalent experience- Demonstrated proficiency with Microsoft Office Suite, PowerPoint, and remote communication technology (such as Zoom) required. Skills with data analysis software preferred- Two years of policy experience and/or experience with Wisconsin?s crisis intervention services preferred- General knowledge of Wisconsin?s behavioral healthcare industry, including its composition and regulation- Considerable knowledge of research and policy analysis methodologies- Knowledge of federal and state Medicaid law and regulations- Working knowledge of nationally standardized medical code sets, including Current Procedural Terminology (CPT) codes, Health Care Procedure Coding System (HCPCS) codes, and International Classification of Diseases (ICD) codes- Knowledge of the healthcare billing process, including healthcare claims submission, processing, and payment Apply via the apply button in the top right hand corner!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Madison, Wisconsin
      • Temporary
      • $1.00 per hour
      • 8:00 AM - 5:00 PM
      Spherion, in partnership with the State of Wisconsin Department of Health Services, is looking for a Fiscal Analyst to join the Behavioral Health Policy Section within the Bureau of Benefits Policy in the Division of Medicaid Services! This position is responsible for researching, analyzing, and developing reimbursement options for mobile crisis services in the context of the full continuum of crisis intervention care. As a Fiscal Analyst, you will work closely with the policy team to clarify services and qualifications of staff, as well as parameters for multi-disciplinary teams, in order to develop appropriate rates. This position will also collaborate with the Local Government Delivery System team to analyze fiscal considerations that are unique to county-administered programs.PTO for this position mirrors the State of Wisconsin policy! Hourly pay rate will be discussed during the interview process.Responsibilities:- Lead research and development of new and innovative rate-setting methodologies for crisis intervention services- Analyze data in the accuracy, efficiency, and effectiveness of rate-setting methodologies for crisis intervention programs to inform areas of research and improvement- Analyze budgetary implications of various rate-setting methodologies- Develop and present papers on rate setting issues to high-level department managers on a routine basis, including the Secretary's Office- Write reports and make presentations to describe significant financial and other findings emerging out of the business area, and make budget and fiscal policy recommendations- Analyze cost and utilization data gathered from crisis intervention programs for policy and budgetary direction setting- Coordinate with the Local Government Delivery System team to evaluate and make recommendations about new crisis intervention reimbursement approaches- Develop a working knowledge of budgeting and fiscal management processes for county-administered behavioral health programs, cost reporting and cost settlement processes that are utilized with country-administered behavioral health programs, and unique features of crisis intervention funding- Research, analyze, and evaluate the impact of proposed changes to crisis reimbursement, with consideration of the impact on county claims and cost reporting systems- Research, analyze, and develop recommendations in collaboration with the policy team regarding reimbursement for crisis services within existing psychosocial rehabilitation programs- Prepare summary management reports on service cost analysis, expenditures, and reimbursement/pricing analysis for review by the Unit Chief, Bureau Director, Deputy Director, Division Administrator, and Deputy AdministratorWorking hours: 8:00 AM - 5:00 PMSkills:- Advanced ability to analyze and interpret problems and select and apply methods of information retrieval, analysis, and presentation suited to their resolution- Ability to quickly acquire a competent working knowledge of systems and concepts- Strong interpersonal skills- Strong written and oral communication skillsEducation:BachelorsExperience:1-4 yearsQualifications:- Bachelors degree or higher in related field or equivalent experience- Thorough knowledge of accounting practices and ability to develop complex cost models- Thorough knowledge of Medicaid and other state and federal sources of financing for acute and long-term health care- Extensive knowledge of computerized data processing systems analysis including spreadsheet and database software report generation techniques, hardware, and software capabilities- Knowledge of the healthcare billing process, including healthcare claims submission, processing, and payment- Considerable knowledge of research and policy analysis methodologies Apply today!<
      Spherion, in partnership with the State of Wisconsin Department of Health Services, is looking for a Fiscal Analyst to join the Behavioral Health Policy Section within the Bureau of Benefits Policy in the Division of Medicaid Services! This position is responsible for researching, analyzing, and developing reimbursement options for mobile crisis services in the context of the full continuum of crisis intervention care. As a Fiscal Analyst, you will work closely with the policy team to clarify services and qualifications of staff, as well as parameters for multi-disciplinary teams, in order to develop appropriate rates. This position will also collaborate with the Local Government Delivery System team to analyze fiscal considerations that are unique to county-administered programs.PTO for this position mirrors the State of Wisconsin policy! Hourly pay rate will be discussed during the interview process.Responsibilities:- Lead research and development of new and innovative rate-setting methodologies for crisis intervention services- Analyze data in the accuracy, efficiency, and effectiveness of rate-setting methodologies for crisis intervention programs to inform areas of research and improvement- Analyze budgetary implications of various rate-setting methodologies- Develop and present papers on rate setting issues to high-level department managers on a routine basis, including the Secretary's Office- Write reports and make presentations to describe significant financial and other findings emerging out of the business area, and make budget and fiscal policy recommendations- Analyze cost and utilization data gathered from crisis intervention programs for policy and budgetary direction setting- Coordinate with the Local Government Delivery System team to evaluate and make recommendations about new crisis intervention reimbursement approaches- Develop a working knowledge of budgeting and fiscal management processes for county-administered behavioral health programs, cost reporting and cost settlement processes that are utilized with country-administered behavioral health programs, and unique features of crisis intervention funding- Research, analyze, and evaluate the impact of proposed changes to crisis reimbursement, with consideration of the impact on county claims and cost reporting systems- Research, analyze, and develop recommendations in collaboration with the policy team regarding reimbursement for crisis services within existing psychosocial rehabilitation programs- Prepare summary management reports on service cost analysis, expenditures, and reimbursement/pricing analysis for review by the Unit Chief, Bureau Director, Deputy Director, Division Administrator, and Deputy AdministratorWorking hours: 8:00 AM - 5:00 PMSkills:- Advanced ability to analyze and interpret problems and select and apply methods of information retrieval, analysis, and presentation suited to their resolution- Ability to quickly acquire a competent working knowledge of systems and concepts- Strong interpersonal skills- Strong written and oral communication skillsEducation:BachelorsExperience:1-4 yearsQualifications:- Bachelors degree or higher in related field or equivalent experience- Thorough knowledge of accounting practices and ability to develop complex cost models- Thorough knowledge of Medicaid and other state and federal sources of financing for acute and long-term health care- Extensive knowledge of computerized data processing systems analysis including spreadsheet and database software report generation techniques, hardware, and software capabilities- Knowledge of the healthcare billing process, including healthcare claims submission, processing, and payment- Considerable knowledge of research and policy analysis methodologies Apply today!<
      • Madison, Wisconsin
      • Temporary
      • $45.00 - $55.00 per hour
      • 8:00 AM - 4:00 PM
      Spherion, in partnership with the State of Wisconsin Department of Health Services, is recruiting a Senior Project Manager to lead, manage, and coordinate the Wisconsin crisis intervention re-design project and all sub-projects related to this initiative. The initiative is designed to reform crisis intervention service delivery mechanisms and crisis systems improvement projects throughout the state. the Senior Project Manager will play a crucial role in ensuring the successful development of a crisis intervention state plan amendment as well as other initiatives related to this project.Responsibilities:- Manage multiple moderate to high-risk projects simultaneously and perform all phases of the project lifecycle- Work with bureau staff and other stakeholders to define project goals/objectives, success factors, budget, business requirements, and approach as well as assembling a project team and arranging for any necessary project resources- Conduct feasibility, risk, regulatory compliance, and ROI analyses for proposed projects- Develop and maintain project management artifacts including, but not limited to, business case documents, options analyses, project charters, project plans, work breakdown structures, project schedules, communication plans, decision logs, risk registers, project status reports, project sign off/acceptance documents, and post-project review documentation- Define the schedule and effort estimates for project milestones and Project Manager tasks based on input from team members- Make project assignments while providing leadership to the team, managing project scope, coordinating schedules, and ensuring the quality of deliverables- Work with stakeholders to identify, document, manage and mitigate risks associated with projects- Monitor, communicate, and report project progress against the project plan, requirements, budget, quality measures, and business results expected- Coordinate and schedule regular and ad-hoc project meetings; facilitate discussion to reach consensus when possible and to ensure project success- Work closely with the Project and Executive sponsors to ensure project objectives and criteria for success are achieved- Facilitate and participate in project change control activities and perform advanced business analysis functions as required- Develop solutions for program use of information systems to improve operations- Coordinate program implementation of new business processes, technology, and automationWorking hours: 8:00 AM - 4:00 PMSkills:- Ability to estimate and plan project timelines, milestones, and task schedules- Ability to monitor and control project processes according to plan- Advanced problem-solving skills to manage problems and changes that arise in projects- Ability to quickly establish and maintain effective working relationships with stakeholders including exceptional team building and leadership skills- Strong oral and written communication skills, including demonstrated skill in preparing clear, concise, and complete reports with supporting documentationEducation:BachelorsExperience:1-4 yearsQualifications:- Bachelors Degree in a related field required- Training in formal project management methodologies; certification preferred- Demonstrated experience developing, scheduling, coordinating, and managing large time-sensitive projects and resources- Experience in programmatic implications and policy and procedure development for changes that are systems driven- Knowledge of the Department of Health Services, Division of Medicaid Services, and its respective programs as well as knowledge of federal and state Medicaid laws and regulations- Knowledge of Wisconsins behavioral healthcare industry; knowledge of county-based behavioral health services and programs is desirable- Knowledge of and experience with methods and tools used for risk identification, risk management, and risk mitigation- Knowledge of and experience with quality assurance and quality improvement processes- Knowledge of the healthcare billing process, including healthcare claims submission, processing, and payment- Knowledge of and experience with information systems and business automation solutions used in program operations for managing initiatives- Knowledge of and experience with third-party vendor management methods and business requirement definition principles, practices, and techniques- Knowledge of Microsoft Professional Office Suite and advanced skills with MS Project Apply via the apply button in the top right hand corner today!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Spherion, in partnership with the State of Wisconsin Department of Health Services, is recruiting a Senior Project Manager to lead, manage, and coordinate the Wisconsin crisis intervention re-design project and all sub-projects related to this initiative. The initiative is designed to reform crisis intervention service delivery mechanisms and crisis systems improvement projects throughout the state. the Senior Project Manager will play a crucial role in ensuring the successful development of a crisis intervention state plan amendment as well as other initiatives related to this project.Responsibilities:- Manage multiple moderate to high-risk projects simultaneously and perform all phases of the project lifecycle- Work with bureau staff and other stakeholders to define project goals/objectives, success factors, budget, business requirements, and approach as well as assembling a project team and arranging for any necessary project resources- Conduct feasibility, risk, regulatory compliance, and ROI analyses for proposed projects- Develop and maintain project management artifacts including, but not limited to, business case documents, options analyses, project charters, project plans, work breakdown structures, project schedules, communication plans, decision logs, risk registers, project status reports, project sign off/acceptance documents, and post-project review documentation- Define the schedule and effort estimates for project milestones and Project Manager tasks based on input from team members- Make project assignments while providing leadership to the team, managing project scope, coordinating schedules, and ensuring the quality of deliverables- Work with stakeholders to identify, document, manage and mitigate risks associated with projects- Monitor, communicate, and report project progress against the project plan, requirements, budget, quality measures, and business results expected- Coordinate and schedule regular and ad-hoc project meetings; facilitate discussion to reach consensus when possible and to ensure project success- Work closely with the Project and Executive sponsors to ensure project objectives and criteria for success are achieved- Facilitate and participate in project change control activities and perform advanced business analysis functions as required- Develop solutions for program use of information systems to improve operations- Coordinate program implementation of new business processes, technology, and automationWorking hours: 8:00 AM - 4:00 PMSkills:- Ability to estimate and plan project timelines, milestones, and task schedules- Ability to monitor and control project processes according to plan- Advanced problem-solving skills to manage problems and changes that arise in projects- Ability to quickly establish and maintain effective working relationships with stakeholders including exceptional team building and leadership skills- Strong oral and written communication skills, including demonstrated skill in preparing clear, concise, and complete reports with supporting documentationEducation:BachelorsExperience:1-4 yearsQualifications:- Bachelors Degree in a related field required- Training in formal project management methodologies; certification preferred- Demonstrated experience developing, scheduling, coordinating, and managing large time-sensitive projects and resources- Experience in programmatic implications and policy and procedure development for changes that are systems driven- Knowledge of the Department of Health Services, Division of Medicaid Services, and its respective programs as well as knowledge of federal and state Medicaid laws and regulations- Knowledge of Wisconsins behavioral healthcare industry; knowledge of county-based behavioral health services and programs is desirable- Knowledge of and experience with methods and tools used for risk identification, risk management, and risk mitigation- Knowledge of and experience with quality assurance and quality improvement processes- Knowledge of the healthcare billing process, including healthcare claims submission, processing, and payment- Knowledge of and experience with information systems and business automation solutions used in program operations for managing initiatives- Knowledge of and experience with third-party vendor management methods and business requirement definition principles, practices, and techniques- Knowledge of Microsoft Professional Office Suite and advanced skills with MS Project Apply via the apply button in the top right hand corner today!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Madison, Wisconsin
      • Temporary
      • $15.00 - $16.00 per hour
      • Various Shifts Available
      Spherion is recruiting for Inventory/Print Associate-Floats to work for our State of Wisconsin client! This is a long-term, stable contract role with a full benefits package and bonus opportunities based on production rates! If you have some mechanical aptitude and enjoy working in a team-oriented environment, please apply!Team members at BPAD are trained to use state-of-the-art printing and mailing equipment as well as the programs and systems that are necessary to run that equipment. We work hand in hand with our State partners to ensure that our jobs are completed on time and accurately. We enjoy the satisfaction of knowing that we make a difference to the citizens of Wisconsin, and we accomplish great things for the State. On any given day, our team members might be printing and/or mailing a last-minute job for the Governor, or a standard job for the Department of Transportation. Our print and mail jobs are varied in volume and type, and that just adds to the uniqueness of our work. All of this makes working on assignment at BPAD dynamic and fun.BPAD is a great place to work! Individuals on assignment at BPAD enjoy the following:- Paid time off- Paid Holidays- Opportunities to work overtime- Paid breaks- Long term assignment (Spherion has held this contract for over 20 years)- Productivity bonus program- Clean, comfortable, climate-controlled work environment- Cross Training Opportunities- Great Growth Opportunities. In fact, the entire State Leadership Team at BPAD began their careers as Operators with Spherion!The position is located on Madison's east side. We have 1 opening for the 7:00 am -3:30 pm shift, and 1 opening for the 10:00 am - 6:30 pm shift.Responsibilities:- Process incoming shipments, stock production floor, pick and pack outgoing shipments- Keep accurate and detailed records of all inventory levels- Collaborate with production for material requisitions and stock replenishment- Maintain the stock area in an organized and safe manner- Adhere to standard operating procedures and business processes related to inventory control activities- Set up, operate, and troubleshoot printing and mail inserting machinery- Inspect and check for quality on a continual basis- Manage time efficiently to meet long-term and short-term job order deadlines- Reduce production errors by utilizing knowledge of operations, job orders, and equipment- Verify the accuracy of job order paperwork- Perform metering and handwork as necessary- Cross-train in other departmentsWorking hours: Various Shifts AvailableSkills:- Must enjoy working in a highly production-oriented environment- Ability to work well in a team- High level of integrity- Excellent problem-solving skill- Strong work ethic and highly self-motivated- Reliable and responsibleEducation:High SchoolExperience:1-4 yearsQualifications:- High School Diploma or GED required- Background in distribution, warehousing, production, or retail operations- Print/Mail experience preferred Apply via the apply button in the top right hand corner today!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Spherion is recruiting for Inventory/Print Associate-Floats to work for our State of Wisconsin client! This is a long-term, stable contract role with a full benefits package and bonus opportunities based on production rates! If you have some mechanical aptitude and enjoy working in a team-oriented environment, please apply!Team members at BPAD are trained to use state-of-the-art printing and mailing equipment as well as the programs and systems that are necessary to run that equipment. We work hand in hand with our State partners to ensure that our jobs are completed on time and accurately. We enjoy the satisfaction of knowing that we make a difference to the citizens of Wisconsin, and we accomplish great things for the State. On any given day, our team members might be printing and/or mailing a last-minute job for the Governor, or a standard job for the Department of Transportation. Our print and mail jobs are varied in volume and type, and that just adds to the uniqueness of our work. All of this makes working on assignment at BPAD dynamic and fun.BPAD is a great place to work! Individuals on assignment at BPAD enjoy the following:- Paid time off- Paid Holidays- Opportunities to work overtime- Paid breaks- Long term assignment (Spherion has held this contract for over 20 years)- Productivity bonus program- Clean, comfortable, climate-controlled work environment- Cross Training Opportunities- Great Growth Opportunities. In fact, the entire State Leadership Team at BPAD began their careers as Operators with Spherion!The position is located on Madison's east side. We have 1 opening for the 7:00 am -3:30 pm shift, and 1 opening for the 10:00 am - 6:30 pm shift.Responsibilities:- Process incoming shipments, stock production floor, pick and pack outgoing shipments- Keep accurate and detailed records of all inventory levels- Collaborate with production for material requisitions and stock replenishment- Maintain the stock area in an organized and safe manner- Adhere to standard operating procedures and business processes related to inventory control activities- Set up, operate, and troubleshoot printing and mail inserting machinery- Inspect and check for quality on a continual basis- Manage time efficiently to meet long-term and short-term job order deadlines- Reduce production errors by utilizing knowledge of operations, job orders, and equipment- Verify the accuracy of job order paperwork- Perform metering and handwork as necessary- Cross-train in other departmentsWorking hours: Various Shifts AvailableSkills:- Must enjoy working in a highly production-oriented environment- Ability to work well in a team- High level of integrity- Excellent problem-solving skill- Strong work ethic and highly self-motivated- Reliable and responsibleEducation:High SchoolExperience:1-4 yearsQualifications:- High School Diploma or GED required- Background in distribution, warehousing, production, or retail operations- Print/Mail experience preferred Apply via the apply button in the top right hand corner today!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Madison, Wisconsin
      • Temporary
      • $15.00 - $16.00 per hour
      • 11:00 PM - 7:30 AM
      We are currently recruiting for 3rd shift Print and Insert Operators! This role is working at the State of WI in a long-term stable contract role with enhanced benefits and bonus opportunities based on production rates! If you have a great attitude, and some mechanical aptitude, this role is for you!Team members at BPAD are trained to use state-of-the-art printing and mailing equipment as well as the programs and systems that are necessary to run that equipment. We work hand in hand with our State partners to ensure that our jobs are completed on time and accurately. We enjoy the satisfaction of knowing that we make a difference to the citizens of Wisconsin, and we accomplish great things for the State. On any given day, our team members might be printing and/or mailing a last-minute job for the Governor, or a standard job for the Department of Transportation. Our print and mail jobs are varied in volume and type, and that just adds to the uniqueness of our work. All of this makes working on assignment at BPAD dynamic and fun.BPAD is a great place to work! Operators on assignment at BPAD enjoy the following:- Paid time off- Paid Holidays- Opportunities to work overtime- Paid breaks- Long term assignment (Spherion has held this contract for over 20 years)- Productivity bonus program- Clean, comfortable, climate-controlled work environment- Cross Training Opportunities- Great Growth Opportunities. In fact, the entire State Leadership Team at BPAD began their careers as Operators with Spherion!The position is located on Madison's east side.3rd shift hours: 11:00 PM - 7:30 AM Sunday-ThursdayResponsibilities:- Operating computerized mail insert equipment and completing detailed tracking paperwork- Working quickly to ensure delivery deadlines are met- Maintaining own work station and assisting where neededWorking hours: 11:00 PM - 7:30 AMSkills:- Candidates must be able to handle high volume print jobs- Candidates must also be reliable and looking for a long-term career role. This is an excellent opportunity with great pay and top incentivesEducation:High SchoolExperience:1-4 yearsQualifications:- High school Diploma/GED required- Previous experience in production- Previous experience in Print/insert operation preferred- Good math skills, good MS Windows knowledge, and a high mechanical aptitude Apply via the apply button in the right hand corner!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      We are currently recruiting for 3rd shift Print and Insert Operators! This role is working at the State of WI in a long-term stable contract role with enhanced benefits and bonus opportunities based on production rates! If you have a great attitude, and some mechanical aptitude, this role is for you!Team members at BPAD are trained to use state-of-the-art printing and mailing equipment as well as the programs and systems that are necessary to run that equipment. We work hand in hand with our State partners to ensure that our jobs are completed on time and accurately. We enjoy the satisfaction of knowing that we make a difference to the citizens of Wisconsin, and we accomplish great things for the State. On any given day, our team members might be printing and/or mailing a last-minute job for the Governor, or a standard job for the Department of Transportation. Our print and mail jobs are varied in volume and type, and that just adds to the uniqueness of our work. All of this makes working on assignment at BPAD dynamic and fun.BPAD is a great place to work! Operators on assignment at BPAD enjoy the following:- Paid time off- Paid Holidays- Opportunities to work overtime- Paid breaks- Long term assignment (Spherion has held this contract for over 20 years)- Productivity bonus program- Clean, comfortable, climate-controlled work environment- Cross Training Opportunities- Great Growth Opportunities. In fact, the entire State Leadership Team at BPAD began their careers as Operators with Spherion!The position is located on Madison's east side.3rd shift hours: 11:00 PM - 7:30 AM Sunday-ThursdayResponsibilities:- Operating computerized mail insert equipment and completing detailed tracking paperwork- Working quickly to ensure delivery deadlines are met- Maintaining own work station and assisting where neededWorking hours: 11:00 PM - 7:30 AMSkills:- Candidates must be able to handle high volume print jobs- Candidates must also be reliable and looking for a long-term career role. This is an excellent opportunity with great pay and top incentivesEducation:High SchoolExperience:1-4 yearsQualifications:- High school Diploma/GED required- Previous experience in production- Previous experience in Print/insert operation preferred- Good math skills, good MS Windows knowledge, and a high mechanical aptitude Apply via the apply button in the right hand corner!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Windsor, Wisconsin
      • Permanent
      • $21.00 per hour
      • 2:00 PM - 10:30 PM
      We are looking for a 2nd Shift Laboratory Maintenance Technician to provide maintenance support for the production needs for our biotechnology lab. We're looking for someone who is detail-oriented and can work independently to perform corrective, and preventative maintenance on laboratory equipment. If you have experience working in a production lab and great time management skills this may be the position for you!Direct Hire!The $1,000 sign-on bonus is split into two payments- $500 received at the start of the assignment and $500 received after 6 months.Responsibilities:- Conducts instrument maintenance & troubleshooting; Optics, Fluidics, Electronics- Conduct corrective level 1 maintenance of a proprietary biotechnology instrument including fluidic chip cleaning, troubleshooting, subassembly repair of fluidics, stages, and electronics as needed- Maintain a program for preventative maintenance (PM) and calibration of all laboratory equipment- Fluidic component IQC as needed- Conduct optical instrument repair as needed including receiving ongoing training in optics technology and troubleshooting- Assist in the assembly and packaging of instrument subassemblies- Support R+D/QA projects as needed- Provide timely reporting of issues to supervisor in accordance to standard procedures and work instructions, priority feedback to supervisor regarding health and safety issues is required- Provide timely feedback to Production personnel of issues and resolutionCMMS(Hippo) complianceWorking hours: 2:00 PM - 10:30 PMSkills:- Maintain professional verbal and written communications with co-workers, internal and external customers, and vendors at all times- Flexibility with respect to job responsibilities- Gain a thorough understanding of the Company's business and the department's role within the company- Ability to work independently without direct supervision- Excellent manual dexterityEducation:High SchoolExperience:1-4 yearsQualifications:- High school diploma or GED required- Post-High School education in a technical, production, or laboratory trade program is preferred- Experience in customer service, laboratory, or equivalent production environment is highly preferred Apply via the apply button in the top right hand corner!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      We are looking for a 2nd Shift Laboratory Maintenance Technician to provide maintenance support for the production needs for our biotechnology lab. We're looking for someone who is detail-oriented and can work independently to perform corrective, and preventative maintenance on laboratory equipment. If you have experience working in a production lab and great time management skills this may be the position for you!Direct Hire!The $1,000 sign-on bonus is split into two payments- $500 received at the start of the assignment and $500 received after 6 months.Responsibilities:- Conducts instrument maintenance & troubleshooting; Optics, Fluidics, Electronics- Conduct corrective level 1 maintenance of a proprietary biotechnology instrument including fluidic chip cleaning, troubleshooting, subassembly repair of fluidics, stages, and electronics as needed- Maintain a program for preventative maintenance (PM) and calibration of all laboratory equipment- Fluidic component IQC as needed- Conduct optical instrument repair as needed including receiving ongoing training in optics technology and troubleshooting- Assist in the assembly and packaging of instrument subassemblies- Support R+D/QA projects as needed- Provide timely reporting of issues to supervisor in accordance to standard procedures and work instructions, priority feedback to supervisor regarding health and safety issues is required- Provide timely feedback to Production personnel of issues and resolutionCMMS(Hippo) complianceWorking hours: 2:00 PM - 10:30 PMSkills:- Maintain professional verbal and written communications with co-workers, internal and external customers, and vendors at all times- Flexibility with respect to job responsibilities- Gain a thorough understanding of the Company's business and the department's role within the company- Ability to work independently without direct supervision- Excellent manual dexterityEducation:High SchoolExperience:1-4 yearsQualifications:- High school diploma or GED required- Post-High School education in a technical, production, or laboratory trade program is preferred- Experience in customer service, laboratory, or equivalent production environment is highly preferred Apply via the apply button in the top right hand corner!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Windsor, Wisconsin
      • Permanent
      • $18.50 per hour
      • 5:30 AM - 2:00 PM
      Join our biotechnology client that is the world-leading provider of bovine genetics, reproduction services, technologies, and udder care products. They are looking for Livestock Handlers to help meet their production goals and monitor cattle safety and care.This is a direct-hire position with a $500 sign-on bonus!Responsibilities:- Provide care and maintenance to the bull and mount population and will assist with the treatment of bulls as direct by our Veterinary staff- Bull movements, bull semen collections, feedings, and grooming- Upkeep and security of facilities and equipment- Achieve current and forecasted production goalsWorking hours: 5:30 AM - 2:00 PMSkills:- Effective communication, and ability to work in a team environment- Judgment to know when it is necessary to consult with supervisor- Lives and displays company values and behaviors in day-to-day work- Flexible with job responsibilities and consistently strives to be an effective team memberEducation:High SchoolExperience:1-4 yearsQualifications:- High School Diploma or equivalent required- One year of previous experience working with cattle- Valid Wisconsin driver's license- Good Attitude Apply via the apply button in the right hand corner!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Join our biotechnology client that is the world-leading provider of bovine genetics, reproduction services, technologies, and udder care products. They are looking for Livestock Handlers to help meet their production goals and monitor cattle safety and care.This is a direct-hire position with a $500 sign-on bonus!Responsibilities:- Provide care and maintenance to the bull and mount population and will assist with the treatment of bulls as direct by our Veterinary staff- Bull movements, bull semen collections, feedings, and grooming- Upkeep and security of facilities and equipment- Achieve current and forecasted production goalsWorking hours: 5:30 AM - 2:00 PMSkills:- Effective communication, and ability to work in a team environment- Judgment to know when it is necessary to consult with supervisor- Lives and displays company values and behaviors in day-to-day work- Flexible with job responsibilities and consistently strives to be an effective team memberEducation:High SchoolExperience:1-4 yearsQualifications:- High School Diploma or equivalent required- One year of previous experience working with cattle- Valid Wisconsin driver's license- Good Attitude Apply via the apply button in the right hand corner!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Windsor, Wisconsin
      • Permanent
      • $18.50 - $20.50 per hour
      • Various Shifts Available
      We are looking for Production Lab Technicians to join the team of the world-leading provider of bovine genetics, reproduction services, and technologies. Our client is looking for detail-oriented individuals for an entry-level direct hire position responsible for operating production equipment used in the cell sorting process.Shifts are available at the following client locations:- Windsor, WI- Dekorra (Poynette), WI- Rio, WIResponsibilities:- Maintain production operations of assigned cell sexing workstation- Follow Standard Operating Procedures and maintain lab documentation- Learn other ancillary processes throughout the production lab as business needs necessitate such as but not limited to Fhil, Centrifuge/tubes table, Sample making, Dish room, Incoming quality control- Troubleshoot issues that arise and communicate those issues with appropriate personnel (leads, supervisors, manager, or support group)- Provide ideas for improvement in the work environment (relentless improvement and/or RIB cards)- All other duties as assignedWorking hours: Various Shifts AvailableSkills:- Basic math skills- Multi-tasking skills- Strong attention to detail and focus on maintaining the highest level of quality at all times- Strong communication skills including the ability to maintain professional verbal and written communications with co-workers and internal and external customers/vendors at all timesEducation:High SchoolExperience:1-4 yearsQualifications:- High school diploma or GED required, post-high school education or experience within a production laboratory setting is preferred- Valid drivers license required- Ability to lift/transfer 46 lbs. frequently- Ability to stand for long periods of time and monitor equipment/computer- Ability to utilize a computer, keyboard, and mouse to accomplish work tasks Apply via the apply button in the top right hand corner!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      We are looking for Production Lab Technicians to join the team of the world-leading provider of bovine genetics, reproduction services, and technologies. Our client is looking for detail-oriented individuals for an entry-level direct hire position responsible for operating production equipment used in the cell sorting process.Shifts are available at the following client locations:- Windsor, WI- Dekorra (Poynette), WI- Rio, WIResponsibilities:- Maintain production operations of assigned cell sexing workstation- Follow Standard Operating Procedures and maintain lab documentation- Learn other ancillary processes throughout the production lab as business needs necessitate such as but not limited to Fhil, Centrifuge/tubes table, Sample making, Dish room, Incoming quality control- Troubleshoot issues that arise and communicate those issues with appropriate personnel (leads, supervisors, manager, or support group)- Provide ideas for improvement in the work environment (relentless improvement and/or RIB cards)- All other duties as assignedWorking hours: Various Shifts AvailableSkills:- Basic math skills- Multi-tasking skills- Strong attention to detail and focus on maintaining the highest level of quality at all times- Strong communication skills including the ability to maintain professional verbal and written communications with co-workers and internal and external customers/vendors at all timesEducation:High SchoolExperience:1-4 yearsQualifications:- High school diploma or GED required, post-high school education or experience within a production laboratory setting is preferred- Valid drivers license required- Ability to lift/transfer 46 lbs. frequently- Ability to stand for long periods of time and monitor equipment/computer- Ability to utilize a computer, keyboard, and mouse to accomplish work tasks Apply via the apply button in the top right hand corner!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Madison, Wisconsin
      • Temporary
      • $16.00 per hour
      • 8:00 AM - 7:00 PM
      Spherion, in partnership with American Family Insurance, is currently recruiting for a temporary Claims Scanning Processor. This role is expected to last 12 months with possible extension. This position would require you to work 100% on-site at the Regional Office off of Milwaukee Street and may transition over to working at the National Headquarters on the far east side of Madison.You must be 100% vaccinated in order to enter the American Family Complex.The availability needed for this role is M-F 8am - 7pm CST.Working in the American Family environment means also helping to represent their brand. They believe in protecting dreams. They believe everyone's dream is worth protecting. Who wouldn't want to be a part of that!Responsibilities:-Prepare mail for scanning-Determine document adjustments & regulated forms-Scan prepared documents-Properly identify and route documents which require special handling-Configure and maintain the scannerWorking hours: 8:00 AM - 7:00 PMSkills:-Typing ability at 30wpm+-Provide excellent internal customers service and provide customer-driven solutionsEducation:High SchoolExperience:1-4 yearsQualifications:-Must be willing to work until 7pm CST as part of the availability- This position requires hand and finger dexterity between 33 and 66% of the time- This position requires the ability to stand, walk and/or sit between 66 and 100% of the time If you enjoy working in a team setting and like the balance of scanning and keying information, this could be a role for you!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Spherion, in partnership with American Family Insurance, is currently recruiting for a temporary Claims Scanning Processor. This role is expected to last 12 months with possible extension. This position would require you to work 100% on-site at the Regional Office off of Milwaukee Street and may transition over to working at the National Headquarters on the far east side of Madison.You must be 100% vaccinated in order to enter the American Family Complex.The availability needed for this role is M-F 8am - 7pm CST.Working in the American Family environment means also helping to represent their brand. They believe in protecting dreams. They believe everyone's dream is worth protecting. Who wouldn't want to be a part of that!Responsibilities:-Prepare mail for scanning-Determine document adjustments & regulated forms-Scan prepared documents-Properly identify and route documents which require special handling-Configure and maintain the scannerWorking hours: 8:00 AM - 7:00 PMSkills:-Typing ability at 30wpm+-Provide excellent internal customers service and provide customer-driven solutionsEducation:High SchoolExperience:1-4 yearsQualifications:-Must be willing to work until 7pm CST as part of the availability- This position requires hand and finger dexterity between 33 and 66% of the time- This position requires the ability to stand, walk and/or sit between 66 and 100% of the time If you enjoy working in a team setting and like the balance of scanning and keying information, this could be a role for you!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Madison, Wisconsin
      • Temporary
      • $17.00 per hour
      • 8:00 AM - 7:00 PM
      Spherion, in partnership with American Family Insurance, is currently recruiting for a Customer Service Rep to work in the Salvage Department. This opportunity would be working on-site at their Regional Office located at 302 N. Walbridge Ave. This is a temporary assignment working between the hours of M-F 8am - 7pm. It is currently slated for 3 months with possible extension. Will need to be 100% vaccinated in order to start this role on-site.American Family has been protecting dreams for more than 90 years. They have made it their mission to ensure they are walking alongside their customers and communities as they work towards their next great chapter. How could you not want to be a part of that culture!Responsibilities:This position will mainly process outbound calls. They will be reaching out to banks and lienholders to obtain letters of guarantee. In addition, they will be going onto state websites & researching vehicle information. Interacting with customers over the phone. Contacting banks & lienholders for additional information and payoff amounts. Requesting, receiving and downloading into the file. Issuing payments. There is formal training. Higher level thought process.Working hours: 8:00 AM - 7:00 PMSkills:-Team Player-Customer service experience-Ability to work with dual monitors and work in multiple systems-Typing over 30wpmEducation:High SchoolExperience:1-4 yearsQualifications:-Insurance experience preferred-Financial experience preferred If you are an individual who enjoys making outbound calls with a consistent schedule and weekends off, this could be a role for you!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Spherion, in partnership with American Family Insurance, is currently recruiting for a Customer Service Rep to work in the Salvage Department. This opportunity would be working on-site at their Regional Office located at 302 N. Walbridge Ave. This is a temporary assignment working between the hours of M-F 8am - 7pm. It is currently slated for 3 months with possible extension. Will need to be 100% vaccinated in order to start this role on-site.American Family has been protecting dreams for more than 90 years. They have made it their mission to ensure they are walking alongside their customers and communities as they work towards their next great chapter. How could you not want to be a part of that culture!Responsibilities:This position will mainly process outbound calls. They will be reaching out to banks and lienholders to obtain letters of guarantee. In addition, they will be going onto state websites & researching vehicle information. Interacting with customers over the phone. Contacting banks & lienholders for additional information and payoff amounts. Requesting, receiving and downloading into the file. Issuing payments. There is formal training. Higher level thought process.Working hours: 8:00 AM - 7:00 PMSkills:-Team Player-Customer service experience-Ability to work with dual monitors and work in multiple systems-Typing over 30wpmEducation:High SchoolExperience:1-4 yearsQualifications:-Insurance experience preferred-Financial experience preferred If you are an individual who enjoys making outbound calls with a consistent schedule and weekends off, this could be a role for you!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
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