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      • Salinas, California
      • Temp to Perm
      • $17.00 per hour
      • 8:00 AM - 4:30 PM
      We are currently seeking an experienced Customer Service Rep in the Salinas area for a great company.Responsibilities:Maintaining a positive, empathetic, and professional attitude toward customers at all times.-Responding promptly to customer inquiries.-Acknowledging and resolving customer complaints.-Knowing our products inside and out so that you can answer questions.-Processing orders, forms, applications, and requests.-Keeping records of customer interactions, transactions, comments, and complaints.Working hours: 8:00 AM - 4:30 PMSkills:-Interpersonal and customer service skills-Analytical and problem-solving skills-Multitasking and organizational skills-Ability to answer a high volume of calls and/or emails daily-Attentiveness and patience-Time-management skills-Ability to find the positive in any situationEducation:No Degree RequiredExperience:1-4 yearsQualifications:-Bilingual-3 plus years of clerical experince-Data Entry-phone etiquette Please apply online at www.spherion.com and submit a resume.Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.San Francisco Fair Chance Ordinance:Qualified applicants in San Francisco with criminal histories will be considered for employment in accordance with the San Francisco Fair Chance Ordinance.
      We are currently seeking an experienced Customer Service Rep in the Salinas area for a great company.Responsibilities:Maintaining a positive, empathetic, and professional attitude toward customers at all times.-Responding promptly to customer inquiries.-Acknowledging and resolving customer complaints.-Knowing our products inside and out so that you can answer questions.-Processing orders, forms, applications, and requests.-Keeping records of customer interactions, transactions, comments, and complaints.Working hours: 8:00 AM - 4:30 PMSkills:-Interpersonal and customer service skills-Analytical and problem-solving skills-Multitasking and organizational skills-Ability to answer a high volume of calls and/or emails daily-Attentiveness and patience-Time-management skills-Ability to find the positive in any situationEducation:No Degree RequiredExperience:1-4 yearsQualifications:-Bilingual-3 plus years of clerical experince-Data Entry-phone etiquette Please apply online at www.spherion.com and submit a resume.Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.San Francisco Fair Chance Ordinance:Qualified applicants in San Francisco with criminal histories will be considered for employment in accordance with the San Francisco Fair Chance Ordinance.
      • Salinas, California
      • Temp to Perm
      • $17.00 per hour
      • 8:00 AM - 4:30 PM
      We are currently seeking an experienced Customer Service Rep in the Salinas area for a great company.Responsibilities:Maintaining a positive, empathetic, and professional attitude toward customers at all times.-Responding promptly to customer inquiries.-Acknowledging and resolving customer complaints.-Knowing our products inside and out so that you can answer questions.-Processing orders, forms, applications, and requests.-Keeping records of customer interactions, transactions, comments, and complaints.Working hours: 8:00 AM - 4:30 PMSkills:-Interpersonal and customer service skills-Analytical and problem-solving skills-Multitasking and organizational skills-Ability to answer a high volume of calls and/or emails daily-Attentiveness and patience-Time-management skills-Ability to find the positive in any situationEducation:No Degree RequiredExperience:1-4 yearsQualifications:-Bilingual-3 plus years of clerical experince-Data Entry-phone etiquette Please apply online at www.spherion.com and submit a resume.Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.San Francisco Fair Chance Ordinance:Qualified applicants in San Francisco with criminal histories will be considered for employment in accordance with the San Francisco Fair Chance Ordinance.
      We are currently seeking an experienced Customer Service Rep in the Salinas area for a great company.Responsibilities:Maintaining a positive, empathetic, and professional attitude toward customers at all times.-Responding promptly to customer inquiries.-Acknowledging and resolving customer complaints.-Knowing our products inside and out so that you can answer questions.-Processing orders, forms, applications, and requests.-Keeping records of customer interactions, transactions, comments, and complaints.Working hours: 8:00 AM - 4:30 PMSkills:-Interpersonal and customer service skills-Analytical and problem-solving skills-Multitasking and organizational skills-Ability to answer a high volume of calls and/or emails daily-Attentiveness and patience-Time-management skills-Ability to find the positive in any situationEducation:No Degree RequiredExperience:1-4 yearsQualifications:-Bilingual-3 plus years of clerical experince-Data Entry-phone etiquette Please apply online at www.spherion.com and submit a resume.Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.San Francisco Fair Chance Ordinance:Qualified applicants in San Francisco with criminal histories will be considered for employment in accordance with the San Francisco Fair Chance Ordinance.
      • Salinas, California
      • Temp to Perm
      • $17.00 per hour
      • 8:00 AM - 4:30 PM
      We are currently seeking an experienced Customer Service Rep in the Salinas area for a great company.Responsibilities:Maintaining a positive, empathetic, and professional attitude toward customers at all times.-Responding promptly to customer inquiries.-Acknowledging and resolving customer complaints.-Knowing our products inside and out so that you can answer questions.-Processing orders, forms, applications, and requests.-Keeping records of customer interactions, transactions, comments, and complaints.Working hours: 8:00 AM - 4:30 PMSkills:-Interpersonal and customer service skills-Analytical and problem-solving skills-Multitasking and organizational skills-Ability to answer a high volume of calls and/or emails daily-Attentiveness and patience-Time-management skills-Ability to find the positive in any situationEducation:No Degree RequiredExperience:1-4 yearsQualifications:-Bilingual-3 plus years of clerical experince-Data Entry-phone etiquette Please apply online at www.spherion.com and submit a resume.Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.San Francisco Fair Chance Ordinance:Qualified applicants in San Francisco with criminal histories will be considered for employment in accordance with the San Francisco Fair Chance Ordinance.
      We are currently seeking an experienced Customer Service Rep in the Salinas area for a great company.Responsibilities:Maintaining a positive, empathetic, and professional attitude toward customers at all times.-Responding promptly to customer inquiries.-Acknowledging and resolving customer complaints.-Knowing our products inside and out so that you can answer questions.-Processing orders, forms, applications, and requests.-Keeping records of customer interactions, transactions, comments, and complaints.Working hours: 8:00 AM - 4:30 PMSkills:-Interpersonal and customer service skills-Analytical and problem-solving skills-Multitasking and organizational skills-Ability to answer a high volume of calls and/or emails daily-Attentiveness and patience-Time-management skills-Ability to find the positive in any situationEducation:No Degree RequiredExperience:1-4 yearsQualifications:-Bilingual-3 plus years of clerical experince-Data Entry-phone etiquette Please apply online at www.spherion.com and submit a resume.Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.San Francisco Fair Chance Ordinance:Qualified applicants in San Francisco with criminal histories will be considered for employment in accordance with the San Francisco Fair Chance Ordinance.
      • Salinas, California
      • Temp to Perm
      • $17.00 per hour
      • 8:00 AM - 4:30 PM
      We are currently seeking an experienced Customer Service Rep in the Salinas area for a great company.Responsibilities:Maintaining a positive, empathetic, and professional attitude toward customers at all times.-Responding promptly to customer inquiries.-Acknowledging and resolving customer complaints.-Knowing our products inside and out so that you can answer questions.-Processing orders, forms, applications, and requests.-Keeping records of customer interactions, transactions, comments, and complaints.Working hours: 8:00 AM - 4:30 PMSkills:-Interpersonal and customer service skills-Analytical and problem-solving skills-Multitasking and organizational skills-Ability to answer a high volume of calls and/or emails daily-Attentiveness and patience-Time-management skills-Ability to find the positive in any situationEducation:No Degree RequiredExperience:1-4 yearsQualifications:-Bilingual-3 plus years of clerical experince-Data Entry-phone etiquette Please apply online at www.spherion.com and submit a resume.Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.San Francisco Fair Chance Ordinance:Qualified applicants in San Francisco with criminal histories will be considered for employment in accordance with the San Francisco Fair Chance Ordinance.
      We are currently seeking an experienced Customer Service Rep in the Salinas area for a great company.Responsibilities:Maintaining a positive, empathetic, and professional attitude toward customers at all times.-Responding promptly to customer inquiries.-Acknowledging and resolving customer complaints.-Knowing our products inside and out so that you can answer questions.-Processing orders, forms, applications, and requests.-Keeping records of customer interactions, transactions, comments, and complaints.Working hours: 8:00 AM - 4:30 PMSkills:-Interpersonal and customer service skills-Analytical and problem-solving skills-Multitasking and organizational skills-Ability to answer a high volume of calls and/or emails daily-Attentiveness and patience-Time-management skills-Ability to find the positive in any situationEducation:No Degree RequiredExperience:1-4 yearsQualifications:-Bilingual-3 plus years of clerical experince-Data Entry-phone etiquette Please apply online at www.spherion.com and submit a resume.Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.San Francisco Fair Chance Ordinance:Qualified applicants in San Francisco with criminal histories will be considered for employment in accordance with the San Francisco Fair Chance Ordinance.
      • Temple, Texas
      • Temp to Perm
      • $16.00 - $17.00 per hour
      • 8:00 AM - 5:00 PM
      Spherion Temple is looking for candidates with 1-2 years of clerical experience! Do you have HR or recruiting assistant, mortgage processing, complex call center, medical scheduling experience and are trying to get into HR? Then apply and call our team!Remote for now but if you are asked to come in, you need to be able to. You will to be open to go back into the office, if needed.*Monday-Friday 8:00am-5:00pmResponsibilities:*They will be speaking with people who are excited about starting their new jobs. After the new hire has accepted the job offer, the selected candidate will handle all paperwork and employee health appointment, on-boarding, etc.*On the phones 90% of the day mostly incoming calls but could be some outbound calls, as well.*We are looking for someone with an amazing attitude and customer service skillsWorking hours: 8:00 AM - 5:00 PMSkills:Excel Reporting and Analytic skills They need to be proficient in Pivot tables, Vlookups, exporting data are a must for this position! Need to be comfortable with technology, as they will be using up to 5 different programs even within one phone call.Education:High SchoolExperience:1-4 yearsQualifications:Minimum requirements 1-2 years of admin/clerical experience preferred. Critical thinking, and complex problem solving.Someone that has worked online and has worked on the phones and can communicate well. Apply and call Spherion Temple @ 254-778-0533! MUST HAVE RESUME TO BE CONSIDEREDSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Spherion Temple is looking for candidates with 1-2 years of clerical experience! Do you have HR or recruiting assistant, mortgage processing, complex call center, medical scheduling experience and are trying to get into HR? Then apply and call our team!Remote for now but if you are asked to come in, you need to be able to. You will to be open to go back into the office, if needed.*Monday-Friday 8:00am-5:00pmResponsibilities:*They will be speaking with people who are excited about starting their new jobs. After the new hire has accepted the job offer, the selected candidate will handle all paperwork and employee health appointment, on-boarding, etc.*On the phones 90% of the day mostly incoming calls but could be some outbound calls, as well.*We are looking for someone with an amazing attitude and customer service skillsWorking hours: 8:00 AM - 5:00 PMSkills:Excel Reporting and Analytic skills They need to be proficient in Pivot tables, Vlookups, exporting data are a must for this position! Need to be comfortable with technology, as they will be using up to 5 different programs even within one phone call.Education:High SchoolExperience:1-4 yearsQualifications:Minimum requirements 1-2 years of admin/clerical experience preferred. Critical thinking, and complex problem solving.Someone that has worked online and has worked on the phones and can communicate well. Apply and call Spherion Temple @ 254-778-0533! MUST HAVE RESUME TO BE CONSIDEREDSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Middleton, Wisconsin
      • Permanent
      • $18.00 - $25.00 per hour
      • 8:00 AM - 5:00 PM
      Our client develops laboratory tools that improve reproducibility, traceability, and that are easy to use. These tools are used for liquid handling, purification, and extraction solutions with a focus on helping the scientist at the bench achieve more productive research and verifiable data. We are looking for a helpful Technical Support Specialist to provide technical support to clients for their pipettes, including equipment, accessories, consumables, software, and hardware products. If you have experience in a laboratory setting and have a passion for customer service apply today!Responsibilities:- Provides pre- and post-sales technical support for manual liquid handling and automated liquid handling product lines, including equipment, accessories, consumables, software, and hardware products.- Responsible for addressing customers questions in a timely and professional manner; escalating cases where necessary.- The modes of communication can include but are not limited to telephone (ACD), email, live web events and online chat.- Create and maintain technical support cases in the customer relationship manager (CRM) Salesforce.com. Follow up with customers to ensure cases are resolved in a satisfactory manner.- Close cases in a timely manner and assign metrics to measure success.- Assist with requests for product returns and warranty claims.- Enters orders in the e-commerce ordering system.- Setup and maintain reports to track the status of standard cases, complaint cases, demo and loaner cases. Use these reports to provide input for product improvements when appropriate.- Works closely with Service Technicians to process service orders and communicate with service customers regarding their orders.- Develops an in-depth knowledge of the support processes and procedures that include but are not limited to the case management process, the Specials process, best practices for support.- Develop and maintain an in-depth knowledge of the Gilson product line.- Present and maintain training materials including presentations and handouts. Maintain physical product inventory and supplementary materials to use for hands-on training.- Handle physical product check-in for returns, demo and loaner pipettes.- Maintains a clean professional laboratory environment and workspace- Responsible for proper execution of prescribed safety procedures when handling equipment and hazardous materials. Possible contact with equipment that has been contaminated by laboratory chemicals, human bodily fluids or other potentially hazardous substances- May provide input for definition of product improvements and/or serve on cross functional product development teams.- Technical review of documents such as technical bulletins, marketing communiques, technical notes.- Other duties as assignedWorking hours: 8:00 AM - 5:00 PMSkills:- Strong understanding of the life science industry, sales experience- Ability to execute on a variety of tasks and adapt to changing priorities- Excellent communication skills-written and verbal- Accurate clerical skills and attention to detailEducation:BachelorsExperience:1-4 yearsQualifications:- Bachelors or Associates degree in related scientific field (e. g., chemistry or biology)- Minimum 1-year laboratory experience- Computer skills including MS Office- Customer service experience- Experience or skills in telephone techniques Apply today by clicking the "Apply" button in the top right corner of this page!!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Our client develops laboratory tools that improve reproducibility, traceability, and that are easy to use. These tools are used for liquid handling, purification, and extraction solutions with a focus on helping the scientist at the bench achieve more productive research and verifiable data. We are looking for a helpful Technical Support Specialist to provide technical support to clients for their pipettes, including equipment, accessories, consumables, software, and hardware products. If you have experience in a laboratory setting and have a passion for customer service apply today!Responsibilities:- Provides pre- and post-sales technical support for manual liquid handling and automated liquid handling product lines, including equipment, accessories, consumables, software, and hardware products.- Responsible for addressing customers questions in a timely and professional manner; escalating cases where necessary.- The modes of communication can include but are not limited to telephone (ACD), email, live web events and online chat.- Create and maintain technical support cases in the customer relationship manager (CRM) Salesforce.com. Follow up with customers to ensure cases are resolved in a satisfactory manner.- Close cases in a timely manner and assign metrics to measure success.- Assist with requests for product returns and warranty claims.- Enters orders in the e-commerce ordering system.- Setup and maintain reports to track the status of standard cases, complaint cases, demo and loaner cases. Use these reports to provide input for product improvements when appropriate.- Works closely with Service Technicians to process service orders and communicate with service customers regarding their orders.- Develops an in-depth knowledge of the support processes and procedures that include but are not limited to the case management process, the Specials process, best practices for support.- Develop and maintain an in-depth knowledge of the Gilson product line.- Present and maintain training materials including presentations and handouts. Maintain physical product inventory and supplementary materials to use for hands-on training.- Handle physical product check-in for returns, demo and loaner pipettes.- Maintains a clean professional laboratory environment and workspace- Responsible for proper execution of prescribed safety procedures when handling equipment and hazardous materials. Possible contact with equipment that has been contaminated by laboratory chemicals, human bodily fluids or other potentially hazardous substances- May provide input for definition of product improvements and/or serve on cross functional product development teams.- Technical review of documents such as technical bulletins, marketing communiques, technical notes.- Other duties as assignedWorking hours: 8:00 AM - 5:00 PMSkills:- Strong understanding of the life science industry, sales experience- Ability to execute on a variety of tasks and adapt to changing priorities- Excellent communication skills-written and verbal- Accurate clerical skills and attention to detailEducation:BachelorsExperience:1-4 yearsQualifications:- Bachelors or Associates degree in related scientific field (e. g., chemistry or biology)- Minimum 1-year laboratory experience- Computer skills including MS Office- Customer service experience- Experience or skills in telephone techniques Apply today by clicking the "Apply" button in the top right corner of this page!!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Sioux Falls, South Dakota
      • Temp to Perm
      • $14.00 - $16.00 per hour
      • 8:00 AM - 5:00 PM
      Spherion Staffing has several openings for Entry Level Customer Service Representatives to work with a local client in Sioux Falls. This position will be 100% phone work which includes inbound and outbound customer calls. The Customer Service Support position will be providing quotes to customers. Qualified applicants must have 1 year of customer service experience, solid work history, and adept computer skills. Hours: Monday- Friday 8:30 am - 4:30 pmPay: $14-16/hour DOEResponsibilities: -Process reports-Work Order processing - including but not limited to data entry, time management-Organize inventory-Contribute to team efforts-Provide general administrative and clerical (receptionist) support -Deal with inquiries from the public and customers -Answer telephone, screen and direct calls -Ensure knowledge of staff movements in and out -Take and relay messages -Provide information to callersResponsibilities:See AboveWorking hours: 8:00 AM - 5:00 PMSkills:Requirements:-High School diploma -Professional communication skills-Good phone etiquette-Must be computer proficient including Word and Excel-Strong organizational skills-Must have great attention to detail-Ability to work in a team environment-Willingness to take direction-Mechanical aptitudeEducation:High SchoolExperience:0-1 yearsQualifications:See Above To be considered, please apply online at www.spherion.com/apply If you have any questions please contact Kelsi Shelly at 605-335-6010Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Spherion Staffing has several openings for Entry Level Customer Service Representatives to work with a local client in Sioux Falls. This position will be 100% phone work which includes inbound and outbound customer calls. The Customer Service Support position will be providing quotes to customers. Qualified applicants must have 1 year of customer service experience, solid work history, and adept computer skills. Hours: Monday- Friday 8:30 am - 4:30 pmPay: $14-16/hour DOEResponsibilities: -Process reports-Work Order processing - including but not limited to data entry, time management-Organize inventory-Contribute to team efforts-Provide general administrative and clerical (receptionist) support -Deal with inquiries from the public and customers -Answer telephone, screen and direct calls -Ensure knowledge of staff movements in and out -Take and relay messages -Provide information to callersResponsibilities:See AboveWorking hours: 8:00 AM - 5:00 PMSkills:Requirements:-High School diploma -Professional communication skills-Good phone etiquette-Must be computer proficient including Word and Excel-Strong organizational skills-Must have great attention to detail-Ability to work in a team environment-Willingness to take direction-Mechanical aptitudeEducation:High SchoolExperience:0-1 yearsQualifications:See Above To be considered, please apply online at www.spherion.com/apply If you have any questions please contact Kelsi Shelly at 605-335-6010Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • North Little Rock, Arkansas
      • Temp to Perm
      • $15.00 per hour
      • 2:00 PM - 6:00 PM
      Provides administrative support for the facility. Duties include clerical, financial bookkeeping, general administration, customer service duties, and SAP purchasing and accounts payables.Responsibilities:-Answer phones, greet visitors, and pass out applications in a courteous manner-Open, sort and distribute mail-Prepare reports, letters, memos, presentations and special projects as directed-Prepare outgoing mail, Federal Express packages and send faxes as needed-Record product shipment and receipts-File company and associate paperwork-Assist with hiring, workers compensation administration, payroll and SAP software practices and processes-Order office and facility supplies as needed-Prepare reports of customer activities-Process accounts payable; retrieve and review all bills, obtain General Manager's approval, and mail appropriate documentation-Assist General Manager with budget preparation. Maintain all confidentiality of all documents, correspondence and communications-Promote a safe work environment through personal actions. Identify any safety concerns, as well as cost saving opportunities-SAP processing and recordkeeping-Customer Service Representative duties-Other duties as assignedWorking hours: 2:00 PM - 6:00 PMSkills:-High School Diploma or general education degree (GED) plus three years general office experience or equivalent combination of training and experience.-Experienced with SAP software, AS/400, and Microsoft Office (including Excel, PowerPoint and Word)-Good customer service skills-Typing speed of at least 30 words per minute-Strong organizational skills-Ability to communicate effectively with variety of individualsEducation:High SchoolExperience:1-4 yearsQualifications:While performing the essential functions of this job, the associate is frequently required to sit; hear or talk; use close vision; use hands to grasp, handle or feel objects; and type and manipulate controls.Associate is occasionally required to use distance vision, stand, kneel or crouch and lift up to 10 lbs. This is a part-time and as-needed position.Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Provides administrative support for the facility. Duties include clerical, financial bookkeeping, general administration, customer service duties, and SAP purchasing and accounts payables.Responsibilities:-Answer phones, greet visitors, and pass out applications in a courteous manner-Open, sort and distribute mail-Prepare reports, letters, memos, presentations and special projects as directed-Prepare outgoing mail, Federal Express packages and send faxes as needed-Record product shipment and receipts-File company and associate paperwork-Assist with hiring, workers compensation administration, payroll and SAP software practices and processes-Order office and facility supplies as needed-Prepare reports of customer activities-Process accounts payable; retrieve and review all bills, obtain General Manager's approval, and mail appropriate documentation-Assist General Manager with budget preparation. Maintain all confidentiality of all documents, correspondence and communications-Promote a safe work environment through personal actions. Identify any safety concerns, as well as cost saving opportunities-SAP processing and recordkeeping-Customer Service Representative duties-Other duties as assignedWorking hours: 2:00 PM - 6:00 PMSkills:-High School Diploma or general education degree (GED) plus three years general office experience or equivalent combination of training and experience.-Experienced with SAP software, AS/400, and Microsoft Office (including Excel, PowerPoint and Word)-Good customer service skills-Typing speed of at least 30 words per minute-Strong organizational skills-Ability to communicate effectively with variety of individualsEducation:High SchoolExperience:1-4 yearsQualifications:While performing the essential functions of this job, the associate is frequently required to sit; hear or talk; use close vision; use hands to grasp, handle or feel objects; and type and manipulate controls.Associate is occasionally required to use distance vision, stand, kneel or crouch and lift up to 10 lbs. This is a part-time and as-needed position.Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Madison, Wisconsin
      • Permanent
      • $17.00 per hour
      • 8:00 AM - 5:00 PM
      Our client is looking for a Customer Service Representative. This is a Direct Hire position with hours M-F.Responsibilities:Answers customer calls related to order status and product or pricing information.Meets metric standards such as: monthly sales goals, conversion rates, available phone time, in bound talk time, number of abandons and logouts, and work time-away. Meets standards established for any new system enhancements used on the job, such as chat or skype functions.Support the clerical functions needed for processing an accurate order or customer request into our business system. Must complete data entry with minimal to no errors.Determine customer requirements and expectations in order to recommend specific products and solutions and proactively close sales over the phone.Problem solves independently, yet asks for help and direction when faced with unusual or complex situations.Maintains a professional, positive, and pro-active approach and consistently projects the demeanor of a team member who contributes to solutions. Maintains efficiency and courtesy throughout the work day.Meets customer service script parameters: uses approved greeting and closure, completes the call to the customer???s satisfaction and uses warranty guidelines appropriately. Assists the customer in understanding our policies and products. Always puts the customer first.Complete special projects and other business tasks as assigned by your supervisor.Resolve level 1 and level 2 technical issues over the phoneWorking hours: 8:00 AM - 5:00 PMSkills:Experience with Oracle or another CRM preferred.3+ years call center experience.2 years of inside or outside sales managing a prospect database is a plus.Attention to detail and ability to prioritizeProficient in order processing, customer service and telephone skills.Ability to process orders with minimal to no errors.Demonstrates conflict resolution and problem solving skills.Possess a working knowledge of Microsoft Word and Excel. Types 30+ wpm.Excellent written and oral communication skills. Uses proper grammar and spelling.Ability to deliver on monthly sales targets.Able to sit and talk on a cordless headset for extended periods.Education:High SchoolExperience:1-4 yearsQualifications:Experience with Oracle or another CRM preferred.3+ years call center experience.2 years of inside or outside sales managing a prospect database is a plus.Attention to detail and ability to prioritizeProficient in order processing, customer service and telephone skills.Ability to process orders with minimal to no errors.Demonstrates conflict resolution and problem solving skills.Possess a working knowledge of Microsoft Word and Excel. Types 30+ wpm.Excellent written and oral communication skills. Uses proper grammar and spelling.Ability to deliver on monthly sales targets.Able to sit and talk on a cordless headset for extended periods. 2-3 years in a customer service role.High school diploma or equivalent. Associates degree is a plus.Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Our client is looking for a Customer Service Representative. This is a Direct Hire position with hours M-F.Responsibilities:Answers customer calls related to order status and product or pricing information.Meets metric standards such as: monthly sales goals, conversion rates, available phone time, in bound talk time, number of abandons and logouts, and work time-away. Meets standards established for any new system enhancements used on the job, such as chat or skype functions.Support the clerical functions needed for processing an accurate order or customer request into our business system. Must complete data entry with minimal to no errors.Determine customer requirements and expectations in order to recommend specific products and solutions and proactively close sales over the phone.Problem solves independently, yet asks for help and direction when faced with unusual or complex situations.Maintains a professional, positive, and pro-active approach and consistently projects the demeanor of a team member who contributes to solutions. Maintains efficiency and courtesy throughout the work day.Meets customer service script parameters: uses approved greeting and closure, completes the call to the customer???s satisfaction and uses warranty guidelines appropriately. Assists the customer in understanding our policies and products. Always puts the customer first.Complete special projects and other business tasks as assigned by your supervisor.Resolve level 1 and level 2 technical issues over the phoneWorking hours: 8:00 AM - 5:00 PMSkills:Experience with Oracle or another CRM preferred.3+ years call center experience.2 years of inside or outside sales managing a prospect database is a plus.Attention to detail and ability to prioritizeProficient in order processing, customer service and telephone skills.Ability to process orders with minimal to no errors.Demonstrates conflict resolution and problem solving skills.Possess a working knowledge of Microsoft Word and Excel. Types 30+ wpm.Excellent written and oral communication skills. Uses proper grammar and spelling.Ability to deliver on monthly sales targets.Able to sit and talk on a cordless headset for extended periods.Education:High SchoolExperience:1-4 yearsQualifications:Experience with Oracle or another CRM preferred.3+ years call center experience.2 years of inside or outside sales managing a prospect database is a plus.Attention to detail and ability to prioritizeProficient in order processing, customer service and telephone skills.Ability to process orders with minimal to no errors.Demonstrates conflict resolution and problem solving skills.Possess a working knowledge of Microsoft Word and Excel. Types 30+ wpm.Excellent written and oral communication skills. Uses proper grammar and spelling.Ability to deliver on monthly sales targets.Able to sit and talk on a cordless headset for extended periods. 2-3 years in a customer service role.High school diploma or equivalent. Associates degree is a plus.Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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