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    4 Clerical Customer Service & Call Center jobs found

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      • College Station, Texas
      • Temporary
      • $14.00 - $15.00 per hour
      • 8:00 AM - 5:00 PM
      Spherion has partnered with a local company seeking a Call Center Representative in College Station Tx.Responsibilities:Process select financial aid program fundsAssists with the review, revision, and interpretation of complex rules, regulations, procedures, and policies relating to specific programs, scholarships, and team specialty area(s)Respond to varied questions that may require researching and consolidating data regarding scholarships, and specialized programsWorking hours: 8:00 AM - 5:00 PMSkills:Able to explain complex informationReliableWorking knowledge of word processing, spreadsheet and/or data entry applicationsAbility to multi-task and work cooperatively with othersEducation:High SchoolExperience:1-4 yearsQualifications:High School Diploma or any equivalent combination of education and experienceThree years in general office or clerical work Apply now!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Spherion has partnered with a local company seeking a Call Center Representative in College Station Tx.Responsibilities:Process select financial aid program fundsAssists with the review, revision, and interpretation of complex rules, regulations, procedures, and policies relating to specific programs, scholarships, and team specialty area(s)Respond to varied questions that may require researching and consolidating data regarding scholarships, and specialized programsWorking hours: 8:00 AM - 5:00 PMSkills:Able to explain complex informationReliableWorking knowledge of word processing, spreadsheet and/or data entry applicationsAbility to multi-task and work cooperatively with othersEducation:High SchoolExperience:1-4 yearsQualifications:High School Diploma or any equivalent combination of education and experienceThree years in general office or clerical work Apply now!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • College Station, Texas
      • Temporary
      • $14.00 - $18.00 per hour
      • 8:00 AM - 5:00 PM
      Spherion is seeking a Customer Service Associate III for the College Station area.Responsibilities:Providing administrative, organizational, data entry, data verification, accounting, and customer service skillsThe Customer Service Associate is responsible for all housing assignments and billing for different contracted semesters using software. Other duties include serving as an information resource to all students, parents, guests, and colleagues who call, visit, and communicate with the officeWorking hours: 8:00 AM - 5:00 PMSkills:Excellent technology skillsPositive attitudeGreat communication skillsFriendly attitudeEducation:High SchoolExperience:4-7 yearsQualifications:High School Diploma or GED, or any equivalent combination of education and experience.Five years in general office or clerical work. Apply now!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Spherion is seeking a Customer Service Associate III for the College Station area.Responsibilities:Providing administrative, organizational, data entry, data verification, accounting, and customer service skillsThe Customer Service Associate is responsible for all housing assignments and billing for different contracted semesters using software. Other duties include serving as an information resource to all students, parents, guests, and colleagues who call, visit, and communicate with the officeWorking hours: 8:00 AM - 5:00 PMSkills:Excellent technology skillsPositive attitudeGreat communication skillsFriendly attitudeEducation:High SchoolExperience:4-7 yearsQualifications:High School Diploma or GED, or any equivalent combination of education and experience.Five years in general office or clerical work. Apply now!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Santa Barbara, California
      • Temporary
      • $22.00 - $25.00 per hour
      • 8:00 AM - 5:00 PM
      The position is responsible for all PSC (Patient Service Center) front and back office duties. This function includes and is not limited to; Customer service, Sunquest and Eclypsis data entry, Medical Necessity, Insurance billing codes, problem resolution, following HIPPA regulations ordering office supplies and helping with processing at the PSC.Responsibilities:1. Ensure that all patient registration is completed accurately and on time, including Advanced Beneficiary Notices when applicable.Percentage of time: 30%2. Responsible for patient data entry into Eclypsis and Sunquest.Percentage of time: 30%3. Call clients to confirm handwritten orders, verify test(s) ordered, obtain accurate billing information, i.e. diagnosis codes, UPIN information, etc. Hand out Patient Satisfaction Cards if asked.Percentage of time: 10%4. Handle customer inquiries by telephone.Percentage of time: 10%5. Maintain required records and documentation.Percentage of time: 10%6. Maintain all appropriate PSC/Phlebotomy logs.Percentage of time: 5%7. Perform basic clerical duties, i.e. filing, faxing, and preparing mail. Demonstrate organizational commitment and effectiveness.Percentage of time: 5%Working hours: 8:00 AM - 5:00 PMSkills:CERTIFICATIONS, LICENSES, REGISTRATIONSMinimum: Valid class "C" California Driver's License and verification of acceptable driving record from the California Department of Motor Vehicles.TECHNICAL REQUIREMENTSMinimum: Must type at least 30 WPM accurately. PC skills and MS Office applications. Must be able to achieve 90% or higher on Data Entry Skills Assessment and meet workflow productivity standards.Preferred: Medical terminology preferred.Education:High SchoolExperience:1-4 yearsQualifications:YEARS OF RELATED WORK EXPERIENCEMinimum: One year prior customer service required. Apply with resume TODAY to be considered for the full-time opportunity with a reputable employer in the Santa Barbara area! Or, call brooks at 805-683-1600Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.San Francisco Fair Chance Ordinance:Qualified applicants in San Francisco with criminal histories will be considered for employment in accordance with the San Francisco Fair Chance Ordinance.
      The position is responsible for all PSC (Patient Service Center) front and back office duties. This function includes and is not limited to; Customer service, Sunquest and Eclypsis data entry, Medical Necessity, Insurance billing codes, problem resolution, following HIPPA regulations ordering office supplies and helping with processing at the PSC.Responsibilities:1. Ensure that all patient registration is completed accurately and on time, including Advanced Beneficiary Notices when applicable.Percentage of time: 30%2. Responsible for patient data entry into Eclypsis and Sunquest.Percentage of time: 30%3. Call clients to confirm handwritten orders, verify test(s) ordered, obtain accurate billing information, i.e. diagnosis codes, UPIN information, etc. Hand out Patient Satisfaction Cards if asked.Percentage of time: 10%4. Handle customer inquiries by telephone.Percentage of time: 10%5. Maintain required records and documentation.Percentage of time: 10%6. Maintain all appropriate PSC/Phlebotomy logs.Percentage of time: 5%7. Perform basic clerical duties, i.e. filing, faxing, and preparing mail. Demonstrate organizational commitment and effectiveness.Percentage of time: 5%Working hours: 8:00 AM - 5:00 PMSkills:CERTIFICATIONS, LICENSES, REGISTRATIONSMinimum: Valid class "C" California Driver's License and verification of acceptable driving record from the California Department of Motor Vehicles.TECHNICAL REQUIREMENTSMinimum: Must type at least 30 WPM accurately. PC skills and MS Office applications. Must be able to achieve 90% or higher on Data Entry Skills Assessment and meet workflow productivity standards.Preferred: Medical terminology preferred.Education:High SchoolExperience:1-4 yearsQualifications:YEARS OF RELATED WORK EXPERIENCEMinimum: One year prior customer service required. Apply with resume TODAY to be considered for the full-time opportunity with a reputable employer in the Santa Barbara area! Or, call brooks at 805-683-1600Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.San Francisco Fair Chance Ordinance:Qualified applicants in San Francisco with criminal histories will be considered for employment in accordance with the San Francisco Fair Chance Ordinance.
      • Waco, Texas
      • Temporary
      • $17.00 per hour
      • 8:00 AM - 5:00 PM
      Responsible for professionally and enthusiastically answering incoming calls and electronic requests from patients, family members and other external parties to register new patients, schedule healthcare appointments, answer questions, handle complaints, troubleshoot problems and provide information on behalf of the institutionResponsibilities:.WHAT IS EXPECTED (ESSENTIAL FUNCTIONS)Ensures accurate, compliant and timely registration of new patients to ensure optimal service and facilitate financial reimbursement. Identifies and resolves discrepancies or missing information and accurately enters data into the electronic medical record system.Verifies insurance coverage or determines patient self-pay responsibility and provides cost information. Schedules an appointment for the patient or family member with a financial counselor if appropriate.Schedules healthcare appointments based on need, patient request and in accordance with system and clinic guidelines. Interprets physician orders to schedule appointments and ancillary tests.Communicates appointment details and any required preparation for testing along with necessary paperwork and payment to facilitate on time arrival, appointment preparedness and optimal reimbursement.Writes clerical and clinical patient related messages from patients, family members and other healthcare professionals to administrative and provider staff. Identifies emergent patient situations based on caller information and coordinates immediate triage. Responsible for calming upset callers by providing a composed and professional demeanor and is able to identify and escalate priority issues for resolution. The information contained in this job description is intended to describe the essential job functions required of those assigned to this job. It is not intended to be an exhaustive list of all responsibilities, duties, knowledge, skills, and abilities needed to perform the job. Please note that management retains the right to assign or reassign duties and responsibilities to this job at any time. The ability to competently perform all the essential duties of the position, with or without reasonable accommodation, demonstrated commitment to effective customer service delivery, integrity, and the ability to work productively as a member of a team or work group are basic requirements of all positions at Baylor Scott & White Health.KNOWLEDGE, SKILLS AND ABILITIESExcellent interpersonal and communication (oral and written)Working hours: 8:00 AM - 5:00 PMSkills:skillsExcellent data entry, numeric, typing and computer navigational skillsExperience in a call center, customer service and/or healthcare settingKnowledge of customer service principles and practicesKnowledge of call center telephony and technologyAbility to quickly assess a request, use electronic and paper resource materials and correctly respond to a customerComfortable working in a fast paced constantly changing stressful environmentMINIMUMEducation:High SchoolExperience:0-1 yearsQualifications:REQUIREMENTS ADDENDUMMust pass PSS or CCS training program and successfully complete competency exam to maintain position.Experience Preference: Prior customer service experience is strongly preferred Apply at spherion.com/applySpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Responsible for professionally and enthusiastically answering incoming calls and electronic requests from patients, family members and other external parties to register new patients, schedule healthcare appointments, answer questions, handle complaints, troubleshoot problems and provide information on behalf of the institutionResponsibilities:.WHAT IS EXPECTED (ESSENTIAL FUNCTIONS)Ensures accurate, compliant and timely registration of new patients to ensure optimal service and facilitate financial reimbursement. Identifies and resolves discrepancies or missing information and accurately enters data into the electronic medical record system.Verifies insurance coverage or determines patient self-pay responsibility and provides cost information. Schedules an appointment for the patient or family member with a financial counselor if appropriate.Schedules healthcare appointments based on need, patient request and in accordance with system and clinic guidelines. Interprets physician orders to schedule appointments and ancillary tests.Communicates appointment details and any required preparation for testing along with necessary paperwork and payment to facilitate on time arrival, appointment preparedness and optimal reimbursement.Writes clerical and clinical patient related messages from patients, family members and other healthcare professionals to administrative and provider staff. Identifies emergent patient situations based on caller information and coordinates immediate triage. Responsible for calming upset callers by providing a composed and professional demeanor and is able to identify and escalate priority issues for resolution. The information contained in this job description is intended to describe the essential job functions required of those assigned to this job. It is not intended to be an exhaustive list of all responsibilities, duties, knowledge, skills, and abilities needed to perform the job. Please note that management retains the right to assign or reassign duties and responsibilities to this job at any time. The ability to competently perform all the essential duties of the position, with or without reasonable accommodation, demonstrated commitment to effective customer service delivery, integrity, and the ability to work productively as a member of a team or work group are basic requirements of all positions at Baylor Scott & White Health.KNOWLEDGE, SKILLS AND ABILITIESExcellent interpersonal and communication (oral and written)Working hours: 8:00 AM - 5:00 PMSkills:skillsExcellent data entry, numeric, typing and computer navigational skillsExperience in a call center, customer service and/or healthcare settingKnowledge of customer service principles and practicesKnowledge of call center telephony and technologyAbility to quickly assess a request, use electronic and paper resource materials and correctly respond to a customerComfortable working in a fast paced constantly changing stressful environmentMINIMUMEducation:High SchoolExperience:0-1 yearsQualifications:REQUIREMENTS ADDENDUMMust pass PSS or CCS training program and successfully complete competency exam to maintain position.Experience Preference: Prior customer service experience is strongly preferred Apply at spherion.com/applySpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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