Spherion is seeking experienced professionals to fill Escalations Representative roles for a leading financial services client. In this position, you???ll support internal and external customers by investigating and resolving escalated brokerage-related concerns, while ensuring regulatory accuracy and quality assurance.Responsibilities:* Review, investigate, and resolve complaints and escalated service issues related to brokerage accounts* Interact with in
Spherion is seeking experienced professionals to fill Escalations Representative roles for a leading financial services client. In this position, you???ll support internal and external customers by investigating and resolving escalated brokerage-related concerns, while ensuring regulatory accuracy and quality assurance.Responsibilities:* Review, investigate, and resolve complaints and escalated service issues related to brokerage accounts* Interact with in
The Technical Support Analyst I acts as a primary contact for technical support at the Credit Union and perform initial triage of incoming requests. Follows developed procedural and support documentation to successfully resolve requests with a high level of customer service. Escalates tickets to other Technology Support staff members as necessary. Assists in maintaining desktop hardware equipment.Responsibilities:- Provide onsite or remote diagnoses and re
The Technical Support Analyst I acts as a primary contact for technical support at the Credit Union and perform initial triage of incoming requests. Follows developed procedural and support documentation to successfully resolve requests with a high level of customer service. Escalates tickets to other Technology Support staff members as necessary. Assists in maintaining desktop hardware equipment.Responsibilities:- Provide onsite or remote diagnoses and re
Under direct supervision, responsible for establishing and maintaining continuous contact with Credit Union Members who have delinquent loans or accounts. Serve as liaison between those Members and the Collections Manager. Work proactively with Consumer, Residential, and Commercial Loan Officers, and all members of their respective branches/departments, to garner information and facilitate gathering payments from members with past due loans or overdraft ac
Under direct supervision, responsible for establishing and maintaining continuous contact with Credit Union Members who have delinquent loans or accounts. Serve as liaison between those Members and the Collections Manager. Work proactively with Consumer, Residential, and Commercial Loan Officers, and all members of their respective branches/departments, to garner information and facilitate gathering payments from members with past due loans or overdraft ac
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