We have a wonderful opportunity for an adminsitrative professional who loves to assist customers! This position is long-term, temp-to-hire and offers full-time hours Monday-Friday.Position summary: As the Sales Operations Coordinator, you'll play a role in supporting the Sales Department by completing tasks that lead our organization towards operational effectiveness. The ideal candidate will be skilled in both technology duties as well as administrative duties. The Sales Operations Coordinator will report directly to the Sales Manager.Responsibilities:Learn ERP system P21 and procedures.Understand business model as it pertains to products and margins.Understanding concepts of pricing, delivery, cancellations, returns, and customer contracts.Set up new customers and maintain existing customer records in ERP system.Respond to Customer requests for standard quotations, stock checks, catalogues & samples.Enter sales orders & sample orders for products into ERP system and send customer confirmations.Create and update product specifications, work instructions and other documentation as required.Support action items from Sales Manager to ensure completion in a timely manner.Document customer communication including account highlights and issues.Report on department activities and goals.Working hours: 8:00 AM - 5:00 PMSkills:Attention to detail and accuracy.Good verbal and written communication skills.Strong team player works effectively and efficiently in a collaborative environment.Education:High SchoolExperience:1-4 yearsQualifications:Proficient in Office 365 & Microsoft Products, ERP knowledge helpful.2+ years of Experience in customer service or sales related role.College degree preferred but not required. APPLY TODAY!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
We have a wonderful opportunity for an adminsitrative professional who loves to assist customers! This position is long-term, temp-to-hire and offers full-time hours Monday-Friday.Position summary: As the Sales Operations Coordinator, you'll play a role in supporting the Sales Department by completing tasks that lead our organization towards operational effectiveness. The ideal candidate will be skilled in both technology duties as well as administrative duties. The Sales Operations Coordinator will report directly to the Sales Manager.Responsibilities:Learn ERP system P21 and procedures.Understand business model as it pertains to products and margins.Understanding concepts of pricing, delivery, cancellations, returns, and customer contracts.Set up new customers and maintain existing customer records in ERP system.Respond to Customer requests for standard quotations, stock checks, catalogues & samples.Enter sales orders & sample orders for products into ERP system and send customer confirmations.Create and update product specifications, work instructions and other documentation as required.Support action items from Sales Manager to ensure completion in a timely manner.Document customer communication including account highlights and issues.Report on department activities and goals.Working hours: 8:00 AM - 5:00 PMSkills:Attention to detail and accuracy.Good verbal and written communication skills.Strong team player works effectively and efficiently in a collaborative environment.Education:High SchoolExperience:1-4 yearsQualifications:Proficient in Office 365 & Microsoft Products, ERP knowledge helpful.2+ years of Experience in customer service or sales related role.College degree preferred but not required. APPLY TODAY!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
Spherion is hiring a Customer Service Representative in Indianapolis, IN. Starting Pay is $17.50/HRShift: Monday - Friday 8AM - 4:30PMThe Account Customer Service Coordinator-will build, maintain and strengthen the relationship with the company's key clients and provide the highest level of service possible. The Account Customer Service Coordinator I is expected to take a proactive approach to client service, including but not limited to identifying, working and resolving jeopardy orders, identifying operational challenges and bringing internal departments together to resolve problems.Responsibilities:- Build and maintain a strong working relationship with assigned client(s). Respond timely to all inquiries from assigned client(s) via email and/or phone- Prepare, update and develop client jeopardy orders reports. Publish report internally daily and ensure internal departments are reviewing the report and providing solutions for the jeopardy orders- Act as the subject matter expert for assigned client(s) by knowing and understanding SOP?s and client expectations. Provide support to other departments and field locations in regard to assigned client(s).- Identify and analyze trends and patters of RLM operational issues that are causing the jeopardy issues. Provide direction, support and information to internal departments to resolve client issues- Manage VIP orders or requests from assigned client(s) to ensure orders are delivered according to client expectations- Lead and/or participate in daily, weekly and/or monthly service calls with assigned client(s). Lead internal conference calls, if necessary, to discuss service metrics and areas of opportunity with assigned client(s)-Work client specific reports including open order reports, return reports and EMC reports- Provide direction to Customer Service Representative assisting assigned client(s)- Implement continuous improvement initiatives to improve service for assigned client(s)- Participate in daily operational calls and provide updates to field operations about assigned client(s).- Participate in meetings and presentations specific to assigned client(s)Working hours: 8:00 AM - 4:30 PMSkills:- Strong verbal and written communication skills- Demonstrates problem solving skills- Ability to simultaneously handle multiple priorities- Demonstrates time management and priority setting skills- Ability to read and/or listen and understand information and ideas communicated- Basic math skills beginner required- Proficient in Microsoft Office products Microsoft Office (Access, Excel, Word, Power Point, and Outlook) advanced requiredEducation:High SchoolExperience:0-1 yearsQualifications:- H.S. diploma/GED required- Three (3) years or more in a Customer Service role or equivalent required- One (1) year or more in related Client Account Specialization preferred- Basic math skills beginner required- Proficient in Microsoft Office products Microsoft Office (Access, Excel, Word, Power Point, and Outlook) advanced required Apply Today! Once you apply, call or text 260-496-9900 to schedule your interview!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
Spherion is hiring a Customer Service Representative in Indianapolis, IN. Starting Pay is $17.50/HRShift: Monday - Friday 8AM - 4:30PMThe Account Customer Service Coordinator-will build, maintain and strengthen the relationship with the company's key clients and provide the highest level of service possible. The Account Customer Service Coordinator I is expected to take a proactive approach to client service, including but not limited to identifying, working and resolving jeopardy orders, identifying operational challenges and bringing internal departments together to resolve problems.Responsibilities:- Build and maintain a strong working relationship with assigned client(s). Respond timely to all inquiries from assigned client(s) via email and/or phone- Prepare, update and develop client jeopardy orders reports. Publish report internally daily and ensure internal departments are reviewing the report and providing solutions for the jeopardy orders- Act as the subject matter expert for assigned client(s) by knowing and understanding SOP?s and client expectations. Provide support to other departments and field locations in regard to assigned client(s).- Identify and analyze trends and patters of RLM operational issues that are causing the jeopardy issues. Provide direction, support and information to internal departments to resolve client issues- Manage VIP orders or requests from assigned client(s) to ensure orders are delivered according to client expectations- Lead and/or participate in daily, weekly and/or monthly service calls with assigned client(s). Lead internal conference calls, if necessary, to discuss service metrics and areas of opportunity with assigned client(s)-Work client specific reports including open order reports, return reports and EMC reports- Provide direction to Customer Service Representative assisting assigned client(s)- Implement continuous improvement initiatives to improve service for assigned client(s)- Participate in daily operational calls and provide updates to field operations about assigned client(s).- Participate in meetings and presentations specific to assigned client(s)Working hours: 8:00 AM - 4:30 PMSkills:- Strong verbal and written communication skills- Demonstrates problem solving skills- Ability to simultaneously handle multiple priorities- Demonstrates time management and priority setting skills- Ability to read and/or listen and understand information and ideas communicated- Basic math skills beginner required- Proficient in Microsoft Office products Microsoft Office (Access, Excel, Word, Power Point, and Outlook) advanced requiredEducation:High SchoolExperience:0-1 yearsQualifications:- H.S. diploma/GED required- Three (3) years or more in a Customer Service role or equivalent required- One (1) year or more in related Client Account Specialization preferred- Basic math skills beginner required- Proficient in Microsoft Office products Microsoft Office (Access, Excel, Word, Power Point, and Outlook) advanced required Apply Today! Once you apply, call or text 260-496-9900 to schedule your interview!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
Have you ever worked in the customer service industry? Do you have experience with logistics? Are you looking for a new opportunity? This opportunity might be for you! We provide local staffing with a personal touch! Simply put, at Spherion we find people jobs and love what we do!Responsibilities:??? Take customer orders accurately??? Coordinate with production on pending and new orders.??? Generate ready dates for orders.??? Confirm with customers when shipments should be expected.??? Keep price logs and customer lists up to date.??? Answer phone calls respond to customer ??? complaint/request/questions in a timely manner.??? complete customer complaint forms. This also includes corresponding with the customer to document detailed information on their complaint and working with the QC department to reach a resolution.??? Preparing, shipping and follow up on all samples to customers.??? Maintaining stock levels of literature, stickers, samples, boxes, and all affiliated items.??? Handling trade show logistics including but not limited to scheduling freight, furniture, electrical, hotel reservations, etc.??? Maintain and catalog booth equipment for all industries and standardize shipping lists.??? Assist in PowerPoint presentations to potential distributors and large customers.??? Assist sales team with making cold calls to potential new customers.??? Carrying out all other duties as assigned.Working hours: 8:00 AM - 5:00 PMSkills:Knowledge of industry shipping and receiving termsEducation:High SchoolExperience:1-4 yearsQualifications:Proficiency in excel and enterprise resource planning (ERP) systems is required If you are interested in this opportunity, apply online today and email our office leaguecityoffice@spherion.comSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
Have you ever worked in the customer service industry? Do you have experience with logistics? Are you looking for a new opportunity? This opportunity might be for you! We provide local staffing with a personal touch! Simply put, at Spherion we find people jobs and love what we do!Responsibilities:??? Take customer orders accurately??? Coordinate with production on pending and new orders.??? Generate ready dates for orders.??? Confirm with customers when shipments should be expected.??? Keep price logs and customer lists up to date.??? Answer phone calls respond to customer ??? complaint/request/questions in a timely manner.??? complete customer complaint forms. This also includes corresponding with the customer to document detailed information on their complaint and working with the QC department to reach a resolution.??? Preparing, shipping and follow up on all samples to customers.??? Maintaining stock levels of literature, stickers, samples, boxes, and all affiliated items.??? Handling trade show logistics including but not limited to scheduling freight, furniture, electrical, hotel reservations, etc.??? Maintain and catalog booth equipment for all industries and standardize shipping lists.??? Assist in PowerPoint presentations to potential distributors and large customers.??? Assist sales team with making cold calls to potential new customers.??? Carrying out all other duties as assigned.Working hours: 8:00 AM - 5:00 PMSkills:Knowledge of industry shipping and receiving termsEducation:High SchoolExperience:1-4 yearsQualifications:Proficiency in excel and enterprise resource planning (ERP) systems is required If you are interested in this opportunity, apply online today and email our office leaguecityoffice@spherion.comSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
Spherion, in partnership with our Middleton, WI technology client, is looking for a Technical Support Coordinator! This position is responsible for ensuring the technical service needs of customers are met. You will take service requests over the phone to generate resolution arrangements needed at customer locations and coordinate all parties to fully restore service.This temporary position goes through 03/31/2022 with the opportunity for extension or conversion to permanent hire! We are currently recruiting for 2nd and 3rd shift.Responsibilities:- Outbound calling to field technical staff or partners to gather status or provide direction when the scope of issue has created a scenario that requires immediate and repeated contact- Take inbound calls from the Service queue for field reporting status or request direction- Ensure that the field technical staff or partners time spent onsite is utilized in the most efficient fashion possible- Document the status on progress and provide direction as needed to technical staff or partners in the field performing work on service requests- Ensure all necessary onsite arrangements or customer provided and/or shipped equipment have been made prior to the scheduling of technicians- Enter updates in customer databases per established practices and/or customer requirements- Closeout completed service requests in internal and/or customer database- Outbound calling to dispatched technicians to gather status on service requests in which the ETA or anticipated completion time requirement has been exceeded- Inbound call reception and issue-based call sorting for field technicians use onsite at customer locations for service requestsWorking hours: Various Shifts AvailableSkills:- Proven ability to effectively work in a team-oriented, non-confrontational environment, with customers and all other departments- Excellent communication skills, both written and verbal include the ability to write reports, business correspondence, and to communicate effectively at all levels of the organization- Demonstrated customer service focus- Robust organization and prioritization skills- Excellent attention to detailEducation:AssociateExperience:1-4 yearsQualifications:- Minimum 2 years of higher education in Information Technology- LAN/WAN infrastructure or equivalent industry experience- 2-3 years of prior experience in a related field- Experience directly scheduling or fulfilling a service-related field technician role that involved interaction with customer employees on location Apply today via the apply button in the top righthand corner!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
Spherion, in partnership with our Middleton, WI technology client, is looking for a Technical Support Coordinator! This position is responsible for ensuring the technical service needs of customers are met. You will take service requests over the phone to generate resolution arrangements needed at customer locations and coordinate all parties to fully restore service.This temporary position goes through 03/31/2022 with the opportunity for extension or conversion to permanent hire! We are currently recruiting for 2nd and 3rd shift.Responsibilities:- Outbound calling to field technical staff or partners to gather status or provide direction when the scope of issue has created a scenario that requires immediate and repeated contact- Take inbound calls from the Service queue for field reporting status or request direction- Ensure that the field technical staff or partners time spent onsite is utilized in the most efficient fashion possible- Document the status on progress and provide direction as needed to technical staff or partners in the field performing work on service requests- Ensure all necessary onsite arrangements or customer provided and/or shipped equipment have been made prior to the scheduling of technicians- Enter updates in customer databases per established practices and/or customer requirements- Closeout completed service requests in internal and/or customer database- Outbound calling to dispatched technicians to gather status on service requests in which the ETA or anticipated completion time requirement has been exceeded- Inbound call reception and issue-based call sorting for field technicians use onsite at customer locations for service requestsWorking hours: Various Shifts AvailableSkills:- Proven ability to effectively work in a team-oriented, non-confrontational environment, with customers and all other departments- Excellent communication skills, both written and verbal include the ability to write reports, business correspondence, and to communicate effectively at all levels of the organization- Demonstrated customer service focus- Robust organization and prioritization skills- Excellent attention to detailEducation:AssociateExperience:1-4 yearsQualifications:- Minimum 2 years of higher education in Information Technology- LAN/WAN infrastructure or equivalent industry experience- 2-3 years of prior experience in a related field- Experience directly scheduling or fulfilling a service-related field technician role that involved interaction with customer employees on location Apply today via the apply button in the top righthand corner!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
Be part of a company with the mission to accelerate the world's transition to sustainable energy by Offering a full suite of energy products that incorporates solar, storage, and grid services. As the world's only fully integrated sustainable energy company, we are at the vanguard of the world's inevitable shift towards a sustainable energy platform.**Must be able to work onsite and remotely** Equipment will be provided.Responsibilities:The Property and Title Agent will be responsible for coordinating a number of tasks to support the Teams within the department. The ideal candidate has proven ability to manage multiple projects and responsibilities simultaneously whilst maintaining excellent service and exceeding expectations, often in difficult or challenging circumstances. Additionally, the candidate must have excellent problem-solving skills and be results-oriented to proactively manage and deliver to the expectations whilst protecting the interests of the Company and its investors.Working hours: 8:00 AM - 5:00 PMSkills:**- Customer and Sales Queries - Manage and prioritize a high volume of internal and external inquires via email and phone and provide basic information regarding the reassignment process. Be pro-active and anticipate potential problems before they arise- Reassignment Folders - Open and Prepare the Reassignment Folders ready for the assigned agent including all required contractual and financial information- Audit and Close Folders - Review each case file before it is closed. Audit for accuracy and completeness and provide to Supervisor for review and approval- Data Entry - On approval from Supervisor, enter relevant information and financial data into the Reassignment Database- Other duties as assignedEducation:High SchoolExperience:1-4 yearsQualifications:*** Call center experience preferred or a college degree in a financial or business related field (or equivalent experience) preferred.* Highly organized and process oriented with the ability to handle multiple deadlines simultaneously* Excellent customer service and interpersonal skills* Calm and positive manner, ability to handle escalated or angry customers* Proficient in the use of Internet Explorer, Adobe Acrobat Professional, MS Office.* Outstanding written and verbal communication skills* Professional, calm, collaborative and positive demeanor* Flexible and adaptable, with the ability to adjust to different situations and process changes* Excellent written and verbal communication skills required* Excellent customer service skills required* Regular, reliable and predictable attendance required* Ability to work well with others in a collaborative team environment. APPLY HERE- or -Text AGENT to 801-519-5093Or just CALL us for Info or Appointments at 801-519-5093Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
Be part of a company with the mission to accelerate the world's transition to sustainable energy by Offering a full suite of energy products that incorporates solar, storage, and grid services. As the world's only fully integrated sustainable energy company, we are at the vanguard of the world's inevitable shift towards a sustainable energy platform.**Must be able to work onsite and remotely** Equipment will be provided.Responsibilities:The Property and Title Agent will be responsible for coordinating a number of tasks to support the Teams within the department. The ideal candidate has proven ability to manage multiple projects and responsibilities simultaneously whilst maintaining excellent service and exceeding expectations, often in difficult or challenging circumstances. Additionally, the candidate must have excellent problem-solving skills and be results-oriented to proactively manage and deliver to the expectations whilst protecting the interests of the Company and its investors.Working hours: 8:00 AM - 5:00 PMSkills:**- Customer and Sales Queries - Manage and prioritize a high volume of internal and external inquires via email and phone and provide basic information regarding the reassignment process. Be pro-active and anticipate potential problems before they arise- Reassignment Folders - Open and Prepare the Reassignment Folders ready for the assigned agent including all required contractual and financial information- Audit and Close Folders - Review each case file before it is closed. Audit for accuracy and completeness and provide to Supervisor for review and approval- Data Entry - On approval from Supervisor, enter relevant information and financial data into the Reassignment Database- Other duties as assignedEducation:High SchoolExperience:1-4 yearsQualifications:*** Call center experience preferred or a college degree in a financial or business related field (or equivalent experience) preferred.* Highly organized and process oriented with the ability to handle multiple deadlines simultaneously* Excellent customer service and interpersonal skills* Calm and positive manner, ability to handle escalated or angry customers* Proficient in the use of Internet Explorer, Adobe Acrobat Professional, MS Office.* Outstanding written and verbal communication skills* Professional, calm, collaborative and positive demeanor* Flexible and adaptable, with the ability to adjust to different situations and process changes* Excellent written and verbal communication skills required* Excellent customer service skills required* Regular, reliable and predictable attendance required* Ability to work well with others in a collaborative team environment. APPLY HERE- or -Text AGENT to 801-519-5093Or just CALL us for Info or Appointments at 801-519-5093Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.