Answer inbound calls, Be able to assist customers in a timely and professional manner. be able to sit at a desk for 8 hours a day. Be able to work flexible shift from 7am-8pm and work Saturdays. Be willing to work over time if needed.Responsibilities:Will be responsible taking incoming calls. Assist customers with their accounts .Working hours: 8:00 AM - 8:00 PMSkills:Great Customer Service Skills. Have call center experience. Be able to sit for 8 to 9 hours at at time.Education:TradeExperience:4-7 yearsQualifications:Computer skills, Customer service skills be able to access two screens at a time. If you are looking for a temporary to a possible permanent position this is the opportunity for you. We are looking for great talent with call center experience with great customer service. Call if interested.Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
Answer inbound calls, Be able to assist customers in a timely and professional manner. be able to sit at a desk for 8 hours a day. Be able to work flexible shift from 7am-8pm and work Saturdays. Be willing to work over time if needed.Responsibilities:Will be responsible taking incoming calls. Assist customers with their accounts .Working hours: 8:00 AM - 8:00 PMSkills:Great Customer Service Skills. Have call center experience. Be able to sit for 8 to 9 hours at at time.Education:TradeExperience:4-7 yearsQualifications:Computer skills, Customer service skills be able to access two screens at a time. If you are looking for a temporary to a possible permanent position this is the opportunity for you. We are looking for great talent with call center experience with great customer service. Call if interested.Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
Want to join a winning team, with an empowering culture and attitude? Spherion is in search of Customer Service professionals for full time positions. Responsibilities include the provision of products and program information to customers in a call center environment, as well as investigate and answer customer questions.Responsibilities:Qualified candidates must have excellent communication skills, problem solving ability and the ability to multitask. A minimum of 1 year customer service experience required. We are looking for applicants who are self-starters and do their best to help others. Should be detail oriented with good interpersonal and customer service skills. Works under the daily supervision of the Team Lead or Supervisor.Working hours: 7:30 AM - 7:30 PM (Various Shifts Available)Skills:Type 25 Words Per MinuteRequires open schedule availability.Bilingual is a plus but not required (Spanish, Creole)Education:High SchoolExperience:1-4 yearsQualifications:1 + year experience in a call center environment.HS Diploma or GED equivalent required. Spherion offers competitive pay, benefits, skills development and access to opportunities for professional growth.Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
Want to join a winning team, with an empowering culture and attitude? Spherion is in search of Customer Service professionals for full time positions. Responsibilities include the provision of products and program information to customers in a call center environment, as well as investigate and answer customer questions.Responsibilities:Qualified candidates must have excellent communication skills, problem solving ability and the ability to multitask. A minimum of 1 year customer service experience required. We are looking for applicants who are self-starters and do their best to help others. Should be detail oriented with good interpersonal and customer service skills. Works under the daily supervision of the Team Lead or Supervisor.Working hours: 7:30 AM - 7:30 PM (Various Shifts Available)Skills:Type 25 Words Per MinuteRequires open schedule availability.Bilingual is a plus but not required (Spanish, Creole)Education:High SchoolExperience:1-4 yearsQualifications:1 + year experience in a call center environment.HS Diploma or GED equivalent required. Spherion offers competitive pay, benefits, skills development and access to opportunities for professional growth.Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
Actively looking for a Website Onboarding Specialist to assist a growing web design company in the Burlington area!If you are a tech-savvy individual with great customer service skills, this is a great opportunity for you! Potential to grow with a great company - flexible work schedule!Responsibilities:The Onboarding Specialist has a very proactive role. Some of the essential responsibilities include:Respond to incoming calls and emails from clientsServe as a point of contact for new clients, actively working with them to build websites to their preferences.Create and log tickets using CRM softwareTroubleshoot issues in real time with client. Other duties as assignedWorking hours: 8:00 AM - 5:00 PMSkills:Excellent interpersonal/customer service skills are a mustGreat time management skillsExperience with HTML, CSS, Adobe is highly desiredTech savvyEducation:High SchoolExperience:1-4 yearsQualifications:Minimum one year in customer service role, preferably in a tech settingWeb development/graphic design experience is strongly preferredExcellent customer service skillsQuick learnerKnowledge in Microsoft Office, HTTP/FTP/HTMLCSS experience is a plusAdobe is a plus We are looking for candidates ASAP! for immediate consideration, send your resume to burlingtonvtjobs@spherion.com!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
Actively looking for a Website Onboarding Specialist to assist a growing web design company in the Burlington area!If you are a tech-savvy individual with great customer service skills, this is a great opportunity for you! Potential to grow with a great company - flexible work schedule!Responsibilities:The Onboarding Specialist has a very proactive role. Some of the essential responsibilities include:Respond to incoming calls and emails from clientsServe as a point of contact for new clients, actively working with them to build websites to their preferences.Create and log tickets using CRM softwareTroubleshoot issues in real time with client. Other duties as assignedWorking hours: 8:00 AM - 5:00 PMSkills:Excellent interpersonal/customer service skills are a mustGreat time management skillsExperience with HTML, CSS, Adobe is highly desiredTech savvyEducation:High SchoolExperience:1-4 yearsQualifications:Minimum one year in customer service role, preferably in a tech settingWeb development/graphic design experience is strongly preferredExcellent customer service skillsQuick learnerKnowledge in Microsoft Office, HTTP/FTP/HTMLCSS experience is a plusAdobe is a plus We are looking for candidates ASAP! for immediate consideration, send your resume to burlingtonvtjobs@spherion.com!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
Spherion Staffing is hiring Customer Service Specialists to work in Plainfield, IN.Shift and Pay:Monday-Friday 3:30PM - 12AMStarting Pay is $16.53/HRResponsibilities:The main function of a call center/customer service specialist is to interact with customers to provide information in response to inquiries about products and services and to handle and resolve complaints.- A typical customer service specialist is responsible for determining the client????????????s issue, offer possible solutions or providing follow-up as needed. - Customer service agents may be inbound, outbound or a combination of both.- Resolve customers???????????? service or billing complaints by performing activities such as exchanging merchandise, refunding money, and adjusting bills. - Contact customers to respond to inquiries or to notify them of claim investigation results and any planned adjustments. - Refer unresolved customer grievances to designated departments for further investigation. - Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions takenWorking hours: 3:30 PM - 12:00 PMSkills:Verbal and written communication skills- Attention to detail- Customer service skills- Interpersonal skills- Ability to work independently and manage one------s time - Ability to accurately document and record customer/client informationEducation:No Degree RequiredExperience:0-1 yearsQualifications:- High School diploma or GED preferred- 0-2 years customer service related experience required- Previous experience with computer applications, such as MS Outlook or data entry software Apply Today! Once you apply, call or text 317-843-2512 to get started!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
Spherion Staffing is hiring Customer Service Specialists to work in Plainfield, IN.Shift and Pay:Monday-Friday 3:30PM - 12AMStarting Pay is $16.53/HRResponsibilities:The main function of a call center/customer service specialist is to interact with customers to provide information in response to inquiries about products and services and to handle and resolve complaints.- A typical customer service specialist is responsible for determining the client????????????s issue, offer possible solutions or providing follow-up as needed. - Customer service agents may be inbound, outbound or a combination of both.- Resolve customers???????????? service or billing complaints by performing activities such as exchanging merchandise, refunding money, and adjusting bills. - Contact customers to respond to inquiries or to notify them of claim investigation results and any planned adjustments. - Refer unresolved customer grievances to designated departments for further investigation. - Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions takenWorking hours: 3:30 PM - 12:00 PMSkills:Verbal and written communication skills- Attention to detail- Customer service skills- Interpersonal skills- Ability to work independently and manage one------s time - Ability to accurately document and record customer/client informationEducation:No Degree RequiredExperience:0-1 yearsQualifications:- High School diploma or GED preferred- 0-2 years customer service related experience required- Previous experience with computer applications, such as MS Outlook or data entry software Apply Today! Once you apply, call or text 317-843-2512 to get started!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
Spherion Staffing is hiring for an Inside Sales Customer Service position to work in Fort Wayne, IN!Shift and Pay:Monday - Friday 7:30AM - 4PM/8AM - 5PM $15/HRTemp to hire after 90 days or converted sooner.Job Purpose:Assist the branches in communicating with customers, entering quotes, entering orders, troubleshooting issues and various administrative duties.Responsibilities:- Entering quotes and sales orders- Track sales orders- Purchasing product for orders- Work with outside sales staff- Communicate with customers troubleshooting issues and acting as a point of contact.- Perform other functions as requiredWorking hours: Various Shifts AvailableSkills:- Attention to detail and accuracy.- Excellent customer service skills (friendly, courteous, and helpful).- Excellent written and oral communication skills- Proficiency in Microsoft Word, Excel, and Outlook- High sense of urgency in regards to deadlines- Self reliance, lack of supervision required in daily tasksEducation:High SchoolExperience:0-1 yearsQualifications:- The position requires completion of a 90-day on-the-job training period.- High School Diploma Apply Today! Once you apply, call or text 260-496-9900 for next steps!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
Spherion Staffing is hiring for an Inside Sales Customer Service position to work in Fort Wayne, IN!Shift and Pay:Monday - Friday 7:30AM - 4PM/8AM - 5PM $15/HRTemp to hire after 90 days or converted sooner.Job Purpose:Assist the branches in communicating with customers, entering quotes, entering orders, troubleshooting issues and various administrative duties.Responsibilities:- Entering quotes and sales orders- Track sales orders- Purchasing product for orders- Work with outside sales staff- Communicate with customers troubleshooting issues and acting as a point of contact.- Perform other functions as requiredWorking hours: Various Shifts AvailableSkills:- Attention to detail and accuracy.- Excellent customer service skills (friendly, courteous, and helpful).- Excellent written and oral communication skills- Proficiency in Microsoft Word, Excel, and Outlook- High sense of urgency in regards to deadlines- Self reliance, lack of supervision required in daily tasksEducation:High SchoolExperience:0-1 yearsQualifications:- The position requires completion of a 90-day on-the-job training period.- High School Diploma Apply Today! Once you apply, call or text 260-496-9900 for next steps!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
Spherion Staffing is looking to fill a temporary role of Shelter Supervisor with a local client in Fargo. The primary responsibility of this role consists of guest intake and support shift oversight for seasonal overflow operations. Interested candidates should have computer proficiency, compassion and the ability to multi-task and problem solve.Full and Part time openings Pay $15/hour Responsibilities:- Administer all aspects of guest relations, to include conducting intake, bed assignment and coordination of work assignments- Ensure organizational policies and operational procedures are followed- Maintain facility cleanliness, particularly in common areas- Maintain guest records and data entry into system for state COC reportingResponsibilities:See aboveWorking hours: Various Shifts AvailableSkills:Requirements:-Possess excellent communication and customer service skills-General computer (Microsoft Office) and keyboard proficiency-Ability to demonstrate empathy and compassion-Ability to work independently as well as part of a team-Ability to multi-task and problem solveEducation:High SchoolExperience:1-4 yearsQualifications:See above To be considered, please apply online at www.spherion.com/apply If you have any questions please contact Janine Eberhart at 701-412-2894Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
Spherion Staffing is looking to fill a temporary role of Shelter Supervisor with a local client in Fargo. The primary responsibility of this role consists of guest intake and support shift oversight for seasonal overflow operations. Interested candidates should have computer proficiency, compassion and the ability to multi-task and problem solve.Full and Part time openings Pay $15/hour Responsibilities:- Administer all aspects of guest relations, to include conducting intake, bed assignment and coordination of work assignments- Ensure organizational policies and operational procedures are followed- Maintain facility cleanliness, particularly in common areas- Maintain guest records and data entry into system for state COC reportingResponsibilities:See aboveWorking hours: Various Shifts AvailableSkills:Requirements:-Possess excellent communication and customer service skills-General computer (Microsoft Office) and keyboard proficiency-Ability to demonstrate empathy and compassion-Ability to work independently as well as part of a team-Ability to multi-task and problem solveEducation:High SchoolExperience:1-4 yearsQualifications:See above To be considered, please apply online at www.spherion.com/apply If you have any questions please contact Janine Eberhart at 701-412-2894Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
Spherion Staffing has several openings for Customer Service Specialists to work in a call center with a local bank client. The Customer Service Specialists will provide exceptional customer service; take inbound calls, be responsible for responding to customer requests for information on accounts and related products and servicesThis position is responsible for providing unequaled personal service to customers by phone in accordance with established policies and procedures, with accuracy and efficiency.Dress Code: Business ProfessionalVariety of shifts available $16-22/hour depending on shiftDirect Hire opportunityResponsibilities:- Answer and reply to all communication in a customer paced, accurate, and courteous manner. This may include online, mobile, voice, and chat- Research and investigate requests as needed according to established policies and procedures- Work effectively with other departments as necessary for customer inquiry/problem resolution- Communicate service issues in a timely manner to supervisor for resolution- Meet or exceed all performance goals as outlined for the position- Provide courteous, accurate, and efficient assistance to customers using all digital channels- Maintain knowledge of all products and services offered - Verbalize and demonstrate knowledge of procedures for maintaining security, confidentiality, and integrity of employee and customer information- Work flexible hours to support the department needs to include evenings and weekends, if necessary- Know by name and face as many customers and employees as possible, calling them by name as often as possibleResponsibilities:See aboveWorking hours: Various Shifts AvailableSkills:Requirements:-HS diploma required-Excellent customer service skills-Experience in banking or call center industry is helpful but not required-Excellent verbal and written communication skills required-Must have the ability to effectively handle conflict and work under pressure-Must have the ability to listen, evaluate and exercise independent judgment-Knowledge of personal computers and related software programs such as Windows XP and Microsoft OfficeEducation:High SchoolExperience:1-4 yearsQualifications:See above To be considered, please apply online at www.spherion.com/apply If you have any questions please contact Janine Eberhart at 701-412-2894Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
Spherion Staffing has several openings for Customer Service Specialists to work in a call center with a local bank client. The Customer Service Specialists will provide exceptional customer service; take inbound calls, be responsible for responding to customer requests for information on accounts and related products and servicesThis position is responsible for providing unequaled personal service to customers by phone in accordance with established policies and procedures, with accuracy and efficiency.Dress Code: Business ProfessionalVariety of shifts available $16-22/hour depending on shiftDirect Hire opportunityResponsibilities:- Answer and reply to all communication in a customer paced, accurate, and courteous manner. This may include online, mobile, voice, and chat- Research and investigate requests as needed according to established policies and procedures- Work effectively with other departments as necessary for customer inquiry/problem resolution- Communicate service issues in a timely manner to supervisor for resolution- Meet or exceed all performance goals as outlined for the position- Provide courteous, accurate, and efficient assistance to customers using all digital channels- Maintain knowledge of all products and services offered - Verbalize and demonstrate knowledge of procedures for maintaining security, confidentiality, and integrity of employee and customer information- Work flexible hours to support the department needs to include evenings and weekends, if necessary- Know by name and face as many customers and employees as possible, calling them by name as often as possibleResponsibilities:See aboveWorking hours: Various Shifts AvailableSkills:Requirements:-HS diploma required-Excellent customer service skills-Experience in banking or call center industry is helpful but not required-Excellent verbal and written communication skills required-Must have the ability to effectively handle conflict and work under pressure-Must have the ability to listen, evaluate and exercise independent judgment-Knowledge of personal computers and related software programs such as Windows XP and Microsoft OfficeEducation:High SchoolExperience:1-4 yearsQualifications:See above To be considered, please apply online at www.spherion.com/apply If you have any questions please contact Janine Eberhart at 701-412-2894Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
Be part of a company with the mission to accelerate the world's transition to sustainable energy by Offering a full suite of energy products that incorporates solar, storage, and grid services. As the world's only fully integrated sustainable energy company, we are at the vanguard of the world's inevitable shift towards a sustainable energy platform.**Must be able to work onsite and remotely** Equipment will be provided.Responsibilities:The Property and Title Agent will be responsible for coordinating a number of tasks to support the Teams within the department. The ideal candidate has proven ability to manage multiple projects and responsibilities simultaneously whilst maintaining excellent service and exceeding expectations, often in difficult or challenging circumstances. Additionally, the candidate must have excellent problem-solving skills and be results-oriented to proactively manage and deliver to the expectations whilst protecting the interests of the Company and its investors.Working hours: 8:00 AM - 5:00 PMSkills:**- Customer and Sales Queries - Manage and prioritize a high volume of internal and external inquires via email and phone and provide basic information regarding the reassignment process. Be pro-active and anticipate potential problems before they arise- Reassignment Folders - Open and Prepare the Reassignment Folders ready for the assigned agent including all required contractual and financial information- Audit and Close Folders - Review each case file before it is closed. Audit for accuracy and completeness and provide to Supervisor for review and approval- Data Entry - On approval from Supervisor, enter relevant information and financial data into the Reassignment Database- Other duties as assignedEducation:High SchoolExperience:1-4 yearsQualifications:*** Call center experience preferred or a college degree in a financial or business related field (or equivalent experience) preferred.* Highly organized and process oriented with the ability to handle multiple deadlines simultaneously* Excellent customer service and interpersonal skills* Calm and positive manner, ability to handle escalated or angry customers* Proficient in the use of Internet Explorer, Adobe Acrobat Professional, MS Office.* Outstanding written and verbal communication skills* Professional, calm, collaborative and positive demeanor* Flexible and adaptable, with the ability to adjust to different situations and process changes* Excellent written and verbal communication skills required* Excellent customer service skills required* Regular, reliable and predictable attendance required* Ability to work well with others in a collaborative team environment. APPLY HERE- or -Text AGENT to 801-519-5093Or just CALL us for Info or Appointments at 801-519-5093Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
Be part of a company with the mission to accelerate the world's transition to sustainable energy by Offering a full suite of energy products that incorporates solar, storage, and grid services. As the world's only fully integrated sustainable energy company, we are at the vanguard of the world's inevitable shift towards a sustainable energy platform.**Must be able to work onsite and remotely** Equipment will be provided.Responsibilities:The Property and Title Agent will be responsible for coordinating a number of tasks to support the Teams within the department. The ideal candidate has proven ability to manage multiple projects and responsibilities simultaneously whilst maintaining excellent service and exceeding expectations, often in difficult or challenging circumstances. Additionally, the candidate must have excellent problem-solving skills and be results-oriented to proactively manage and deliver to the expectations whilst protecting the interests of the Company and its investors.Working hours: 8:00 AM - 5:00 PMSkills:**- Customer and Sales Queries - Manage and prioritize a high volume of internal and external inquires via email and phone and provide basic information regarding the reassignment process. Be pro-active and anticipate potential problems before they arise- Reassignment Folders - Open and Prepare the Reassignment Folders ready for the assigned agent including all required contractual and financial information- Audit and Close Folders - Review each case file before it is closed. Audit for accuracy and completeness and provide to Supervisor for review and approval- Data Entry - On approval from Supervisor, enter relevant information and financial data into the Reassignment Database- Other duties as assignedEducation:High SchoolExperience:1-4 yearsQualifications:*** Call center experience preferred or a college degree in a financial or business related field (or equivalent experience) preferred.* Highly organized and process oriented with the ability to handle multiple deadlines simultaneously* Excellent customer service and interpersonal skills* Calm and positive manner, ability to handle escalated or angry customers* Proficient in the use of Internet Explorer, Adobe Acrobat Professional, MS Office.* Outstanding written and verbal communication skills* Professional, calm, collaborative and positive demeanor* Flexible and adaptable, with the ability to adjust to different situations and process changes* Excellent written and verbal communication skills required* Excellent customer service skills required* Regular, reliable and predictable attendance required* Ability to work well with others in a collaborative team environment. APPLY HERE- or -Text AGENT to 801-519-5093Or just CALL us for Info or Appointments at 801-519-5093Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
We are recruiting for a Healthcare Customer Service Representative in South Burlington. This is an exciting opportunity with a growing organization! This role is full-time, Monday-Friday, 8am-4:30pm, temp-to-hire, paying $17 to $19/hr.Position is fully onsite with social distancing guidelines and protections in effect. Masks are worn everywhere besides your own workstation.Responsibilities:Our client is looking for their next great team member! The Customer Service Representative's primary responsibilities include:Answer inbound customer calls, assisting with medical, dental and flexible spending plan questionsReview plan documents to respond to specific benefit questionsCommunicate with internal teamParticipate in team training sessions and build customer service skillsRespond to customer email requestsWorking hours: 8:00 AM - 4:30 PMSkills:Excellent communication and customer service skillsExcellent attention to detailProfessional telephone manner.Ability to multi-task while working with a computer and phone systemEducation:High SchoolExperience:1-4 yearsQualifications:Associates Degree or 5+ years in customer service, preferably in a healthcare settingWorking knowledge of Microsoft Word, Excel and OutlookKnowledge or familiarity with medical terminology a plusDemonstrated experience interacting with internal and/or external customers Apply today by visiting www.spherion.com/apply or email your resume to BurlingtonVTJobs@Spherion.com Please note that if you have applied with Spherion previously there is no need to reapply. Simply contact our office.Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
We are recruiting for a Healthcare Customer Service Representative in South Burlington. This is an exciting opportunity with a growing organization! This role is full-time, Monday-Friday, 8am-4:30pm, temp-to-hire, paying $17 to $19/hr.Position is fully onsite with social distancing guidelines and protections in effect. Masks are worn everywhere besides your own workstation.Responsibilities:Our client is looking for their next great team member! The Customer Service Representative's primary responsibilities include:Answer inbound customer calls, assisting with medical, dental and flexible spending plan questionsReview plan documents to respond to specific benefit questionsCommunicate with internal teamParticipate in team training sessions and build customer service skillsRespond to customer email requestsWorking hours: 8:00 AM - 4:30 PMSkills:Excellent communication and customer service skillsExcellent attention to detailProfessional telephone manner.Ability to multi-task while working with a computer and phone systemEducation:High SchoolExperience:1-4 yearsQualifications:Associates Degree or 5+ years in customer service, preferably in a healthcare settingWorking knowledge of Microsoft Word, Excel and OutlookKnowledge or familiarity with medical terminology a plusDemonstrated experience interacting with internal and/or external customers Apply today by visiting www.spherion.com/apply or email your resume to BurlingtonVTJobs@Spherion.com Please note that if you have applied with Spherion previously there is no need to reapply. Simply contact our office.Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
We provide local staffing with a personal touch! Simply put, at Spherion we find people jobs and love what we do!STARTS IN EARLY NOVEMBERWork From Home! - Must be near Colorado SpringsMust have a year of call center experienceResponsibilities:As a Customer Service Rep II you will be responsible for:Inbound calls onlyResponds to customer questions via telephone and written correspondence regarding insurance benefits, provider contracts, eligibility and claims. Analyzes problems and provides information/solutions. Operates a PC/image station to obtain and extract information; documents information, activities and changes in the database. Thoroughly documents inquiry outcomes for accurate tracking and analysis. Develops and maintains positive customer relations and coordinates with various functions within the company to ensure customer requests and questions are handled appropriately and in a timely manner.Working hours: 6:00 AM - 8:00 PM (Various Shifts Available)Skills:Must have:Phone customer service skillsComputer skillsAbility to cope with constant changeAbility to work well in fast paced environmentAbility to work well in highly audited environmentImpeccable attendance and timelinessEffective Communication SkillsSharp Customer Service SkillsAccount Management and Relationship Building SkillsAttention to DetailEducation:High SchoolExperience:1-4 yearsQualifications:Requires a HS diploma or equivalentAbility to work remotely - will provide laptopMust clear Background check Interested in this opportunity? Apply online!Benefits offeredWork From Home! - Must be near Colorado SpringsMust have call center experienceSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.For Colorado Residents Only: The hourly range for Colorado residents is $15.00 to $25.00/hour. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, Spherion offers a comprehensive benefits package, incentive and recognition program, and 401K contribution (all benefits are based on eligibility).
We provide local staffing with a personal touch! Simply put, at Spherion we find people jobs and love what we do!STARTS IN EARLY NOVEMBERWork From Home! - Must be near Colorado SpringsMust have a year of call center experienceResponsibilities:As a Customer Service Rep II you will be responsible for:Inbound calls onlyResponds to customer questions via telephone and written correspondence regarding insurance benefits, provider contracts, eligibility and claims. Analyzes problems and provides information/solutions. Operates a PC/image station to obtain and extract information; documents information, activities and changes in the database. Thoroughly documents inquiry outcomes for accurate tracking and analysis. Develops and maintains positive customer relations and coordinates with various functions within the company to ensure customer requests and questions are handled appropriately and in a timely manner.Working hours: 6:00 AM - 8:00 PM (Various Shifts Available)Skills:Must have:Phone customer service skillsComputer skillsAbility to cope with constant changeAbility to work well in fast paced environmentAbility to work well in highly audited environmentImpeccable attendance and timelinessEffective Communication SkillsSharp Customer Service SkillsAccount Management and Relationship Building SkillsAttention to DetailEducation:High SchoolExperience:1-4 yearsQualifications:Requires a HS diploma or equivalentAbility to work remotely - will provide laptopMust clear Background check Interested in this opportunity? Apply online!Benefits offeredWork From Home! - Must be near Colorado SpringsMust have call center experienceSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.For Colorado Residents Only: The hourly range for Colorado residents is $15.00 to $25.00/hour. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, Spherion offers a comprehensive benefits package, incentive and recognition program, and 401K contribution (all benefits are based on eligibility).
Inbound call center openings available for South Reno based location, Temp to hire. Assisting auto insurance members with membership renewal, coverage questions, and other inquiries. Working hours are typically Monday-Friday 8am-4:30pm, but shift times will vary and weekend coverage is required.This is a call center position. Our representatives assist auto insurance members by addressing inquiries in relations to the client's auto insurance policies.Responsibilities:Representatives are expected to:-Take inbound phone calls from auto insurance members and assist them with their insurance needs.-Complete outbound call campaigns. These do not involve cold calling and are in follow up to inquiries made by the customer.Working hours: 8:00 AM - 4:30 PMSkills:Customer service skillsPhone skillsComputer skills, outlook preferred.Education:No Degree RequiredExperience:1-4 yearsQualifications:Previous call center experience preferred, but customer service experience will be considered as well1-4 years of previous experience in either fieldBackground check required Apply today, positions begin mid AugustSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
Inbound call center openings available for South Reno based location, Temp to hire. Assisting auto insurance members with membership renewal, coverage questions, and other inquiries. Working hours are typically Monday-Friday 8am-4:30pm, but shift times will vary and weekend coverage is required.This is a call center position. Our representatives assist auto insurance members by addressing inquiries in relations to the client's auto insurance policies.Responsibilities:Representatives are expected to:-Take inbound phone calls from auto insurance members and assist them with their insurance needs.-Complete outbound call campaigns. These do not involve cold calling and are in follow up to inquiries made by the customer.Working hours: 8:00 AM - 4:30 PMSkills:Customer service skillsPhone skillsComputer skills, outlook preferred.Education:No Degree RequiredExperience:1-4 yearsQualifications:Previous call center experience preferred, but customer service experience will be considered as well1-4 years of previous experience in either fieldBackground check required Apply today, positions begin mid AugustSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
The position of Account Manager is responsible for the ongoing administration of new and existing clients.Responsibilities:Individuals in this position will be required to promptly answer emails and phone calls from clients and brokers regarding account issues and inquiries, provide annual and monthly reports, online training, oversee the entire renewal process, and contact clients regarding account funding, when necessary. This position also supports the sales team.Working hours: 8:00 AM - 5:00 PM (Various Shifts Available)Skills:Strong customer service skillsStrong verbal and written communication skillsClient orientedSense of urgencyOrganizational and prioritization skillsTime management skillsComputer use competencyAbility to work independently with minimal oversightEducation:High SchoolExperience:1-4 yearsQualifications:Intermediate or higher skills with Microsoft Office products (Word, Excel, Outlook) Please call us today if this sounds like a good fit!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
The position of Account Manager is responsible for the ongoing administration of new and existing clients.Responsibilities:Individuals in this position will be required to promptly answer emails and phone calls from clients and brokers regarding account issues and inquiries, provide annual and monthly reports, online training, oversee the entire renewal process, and contact clients regarding account funding, when necessary. This position also supports the sales team.Working hours: 8:00 AM - 5:00 PM (Various Shifts Available)Skills:Strong customer service skillsStrong verbal and written communication skillsClient orientedSense of urgencyOrganizational and prioritization skillsTime management skillsComputer use competencyAbility to work independently with minimal oversightEducation:High SchoolExperience:1-4 yearsQualifications:Intermediate or higher skills with Microsoft Office products (Word, Excel, Outlook) Please call us today if this sounds like a good fit!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
Spherion Staffing is looking to hire multiple Temporary Call Center Representatives in the Sioux Falls area. If you have excellent customer service skills, enjoy assisting customers and are proficient in MS Office Suite, we want to talk to you! Monday-Friday 8:30 am-5 pmPay $17.78/hour Assignment length: now-Jan 2022Responsibilities:- Place, receive and route a high volume of calls through an electronic switchboard- Assist customers by phone- Maintain incoming call volumes and performance standards- Take and/or supply information from/to callers- Resolve customer service challenges- Relay messages or order informationResponsibilities:See aboveWorking hours: 8:30 AM - 5:00 PMSkills:Requirements:-High School Diploma-Ability to work under pressure and make decisions independently-Excellent interpersonal and communication skills-Bilingual in Spanish and English preferred-Proficient with Microsoft Office (Word, Excel, PowerPoint)Education:High SchoolExperience:1-4 yearsQualifications:See above To be considered, please apply online at www.spherion.com/apply or if you have questions you can reach out to Kelsi Shelly at 605-335-6010Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
Spherion Staffing is looking to hire multiple Temporary Call Center Representatives in the Sioux Falls area. If you have excellent customer service skills, enjoy assisting customers and are proficient in MS Office Suite, we want to talk to you! Monday-Friday 8:30 am-5 pmPay $17.78/hour Assignment length: now-Jan 2022Responsibilities:- Place, receive and route a high volume of calls through an electronic switchboard- Assist customers by phone- Maintain incoming call volumes and performance standards- Take and/or supply information from/to callers- Resolve customer service challenges- Relay messages or order informationResponsibilities:See aboveWorking hours: 8:30 AM - 5:00 PMSkills:Requirements:-High School Diploma-Ability to work under pressure and make decisions independently-Excellent interpersonal and communication skills-Bilingual in Spanish and English preferred-Proficient with Microsoft Office (Word, Excel, PowerPoint)Education:High SchoolExperience:1-4 yearsQualifications:See above To be considered, please apply online at www.spherion.com/apply or if you have questions you can reach out to Kelsi Shelly at 605-335-6010Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
Spherion Staffing is currently seeking dynamic, energetic Call Center Representatives to join a reputable insurance company. This is a temporary opportunity with potential for permanent hire after 6 months. This position will begin in a remote model but may transition into on-site in Midland, GA.Responsibilities:Responsible for completing training program.Responds to customer questions via telephone and written correspondence regarding insurance benefits, provider contracts, eligibility and claims. Analyzes problems and provides information/solutionsOperates a PC/image station to obtain and extract information; documents information, activities and changes in the databaseThoroughly documents inquiry outcomes for accurate tracking and analysis. Develops and maintains positive customer relations and coordinates with various functions within the company to ensure customer requests and questions are handled appropriately and in a timely manner. Researches and analyzes data to address operational challenges and customer service issues. Provides external and internal customers with requested information.Working hours: 8:00 AM - 11:00 PMSkills:Impeccable Customer Service SkillsTelephone EtiquetteAttention to DetailConflict Resolution40 WPMEducation:High SchoolExperience:1-4 yearsQualifications:Must have a minimum of 2 years consecutive experience within the same employer HS Diploma or equivalentMust pass the appropriate pre-employment assessmentMust pass background and drug screenOpen evening availability is a PLUS! All interested candidates are encouraged to apply at www.Spherion.com.PLEASE NO PHONE CALLS. Applications will be processed in the order in which they were received.Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
Spherion Staffing is currently seeking dynamic, energetic Call Center Representatives to join a reputable insurance company. This is a temporary opportunity with potential for permanent hire after 6 months. This position will begin in a remote model but may transition into on-site in Midland, GA.Responsibilities:Responsible for completing training program.Responds to customer questions via telephone and written correspondence regarding insurance benefits, provider contracts, eligibility and claims. Analyzes problems and provides information/solutionsOperates a PC/image station to obtain and extract information; documents information, activities and changes in the databaseThoroughly documents inquiry outcomes for accurate tracking and analysis. Develops and maintains positive customer relations and coordinates with various functions within the company to ensure customer requests and questions are handled appropriately and in a timely manner. Researches and analyzes data to address operational challenges and customer service issues. Provides external and internal customers with requested information.Working hours: 8:00 AM - 11:00 PMSkills:Impeccable Customer Service SkillsTelephone EtiquetteAttention to DetailConflict Resolution40 WPMEducation:High SchoolExperience:1-4 yearsQualifications:Must have a minimum of 2 years consecutive experience within the same employer HS Diploma or equivalentMust pass the appropriate pre-employment assessmentMust pass background and drug screenOpen evening availability is a PLUS! All interested candidates are encouraged to apply at www.Spherion.com.PLEASE NO PHONE CALLS. Applications will be processed in the order in which they were received.Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
Spherion Temple is looking for someone with call center experience for an onsite position with a bank in Killeen!Must be able to work the following schedule:Monday-Friday 10am-7pm and every Saturday 10am-5pm (1 day off during the week and Sundays)Responsibilities:Effectively handles and resolves challenging customer situations through appropriate communication methods. Promptly identifies and escalates challenging situations to appropriate leadership.Responds calm and performs effectively during emergent and/or stressful situations. Monitors and responds to web and email requests in an efficient manner.Performs all position-appropriate duties in a competent, professional and courteous manner.Demonstrates commitment to customer service - and ability to work positively and productively as part of a team environment - are basic requirements.Expectations listed are intended to describe "essential" functions only and management retains the right to reassign duties and responsibilities to this position at any time.Working hours: 8:00 AM - 7:00 PMSkills:Excellent phone and customer service skills.Proficiency with the Microsoft Office Suite of software.Ability to comprehend instructions, correspondence, memos and other forms of verbal and written communications.Ability to be successful in a stressful, fast-paced environment, handling difficult situations and conflict resolution when necessary.Education:High SchoolExperience:1-4 yearsQualifications:One year customer service experience preferred.Knowledge of and experience using call center and dispatch software systems preferred.H.S. Diploma/GED Equivalent APPLY now and contact the Spherion Temple Team at 254-778-0533!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
Spherion Temple is looking for someone with call center experience for an onsite position with a bank in Killeen!Must be able to work the following schedule:Monday-Friday 10am-7pm and every Saturday 10am-5pm (1 day off during the week and Sundays)Responsibilities:Effectively handles and resolves challenging customer situations through appropriate communication methods. Promptly identifies and escalates challenging situations to appropriate leadership.Responds calm and performs effectively during emergent and/or stressful situations. Monitors and responds to web and email requests in an efficient manner.Performs all position-appropriate duties in a competent, professional and courteous manner.Demonstrates commitment to customer service - and ability to work positively and productively as part of a team environment - are basic requirements.Expectations listed are intended to describe "essential" functions only and management retains the right to reassign duties and responsibilities to this position at any time.Working hours: 8:00 AM - 7:00 PMSkills:Excellent phone and customer service skills.Proficiency with the Microsoft Office Suite of software.Ability to comprehend instructions, correspondence, memos and other forms of verbal and written communications.Ability to be successful in a stressful, fast-paced environment, handling difficult situations and conflict resolution when necessary.Education:High SchoolExperience:1-4 yearsQualifications:One year customer service experience preferred.Knowledge of and experience using call center and dispatch software systems preferred.H.S. Diploma/GED Equivalent APPLY now and contact the Spherion Temple Team at 254-778-0533!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
Spherion Staffing is looking for temporary candidates with 2-3 years of customer service experience for the role of Operations Processor. Qualified applicants must have 2-3 years of experience in the financial industry and proven 2-3 years of TOP NOTCH customer service skills. Schedule: Monday-Friday, 8am-5pm Assignment length 3-6 months Pay $15.00/hourResponsibilities:-Responsible for supporting complaint resolution cases working customer escalated complaints for customer-Responsible for following up on older cases and getting started on new cases -As they receive new complaints - this team is to investigate the concern, reach out to the customer to get up to speed on the issue, review their expectations, let them know you will get started, provide a timeline on when you will get back in touch and ultimately remediate their concern-In this role it is important that you work through the situation with the customer without being accusatory -build the relationship, understand what is wrong, what impact is this having on the customer, look at the issue objectively, consider all options for the customer-Will be using various systems to gather case work and conduct research-Heavy documentation required for all calls/conversations/casesResponsibilities:See AboveWorking hours: 8:00 AM - 5:00 PMSkills:Requirements:-High School Diploma or GED -2-3 years of + TOP NOTCH CUSTOMER SERVICE experience -Ability to maneuver between various systems and screens-Communication skills, organization, time management and ability to multitask-Ability to work independently and self-manage workload to meet deadlines-High attention to detail and high quality of workEducation:High SchoolExperience:0-1 yearsQualifications:See Above To be considered, please apply online at www.spherion.com/apply If you have any questions please contact Kelsi Shelly at 605-335-6010Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
Spherion Staffing is looking for temporary candidates with 2-3 years of customer service experience for the role of Operations Processor. Qualified applicants must have 2-3 years of experience in the financial industry and proven 2-3 years of TOP NOTCH customer service skills. Schedule: Monday-Friday, 8am-5pm Assignment length 3-6 months Pay $15.00/hourResponsibilities:-Responsible for supporting complaint resolution cases working customer escalated complaints for customer-Responsible for following up on older cases and getting started on new cases -As they receive new complaints - this team is to investigate the concern, reach out to the customer to get up to speed on the issue, review their expectations, let them know you will get started, provide a timeline on when you will get back in touch and ultimately remediate their concern-In this role it is important that you work through the situation with the customer without being accusatory -build the relationship, understand what is wrong, what impact is this having on the customer, look at the issue objectively, consider all options for the customer-Will be using various systems to gather case work and conduct research-Heavy documentation required for all calls/conversations/casesResponsibilities:See AboveWorking hours: 8:00 AM - 5:00 PMSkills:Requirements:-High School Diploma or GED -2-3 years of + TOP NOTCH CUSTOMER SERVICE experience -Ability to maneuver between various systems and screens-Communication skills, organization, time management and ability to multitask-Ability to work independently and self-manage workload to meet deadlines-High attention to detail and high quality of workEducation:High SchoolExperience:0-1 yearsQualifications:See Above To be considered, please apply online at www.spherion.com/apply If you have any questions please contact Kelsi Shelly at 605-335-6010Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
Spherion staffing in Partnership with Chico's FAS, is seeking high energy customer service reps for PT and FT work! Stay safe at home (this job can be done 100% from home AFTER A 3 WEEK, ONSITE TRAINING CLASS is completed in Fort Myers FL) Only local candidates in Fort Myers will be considered. These positions are temp to hire. This is a great job if you are looking for flexibility in your schedule. You must be available to work weekend shifts. You will have the opportunities to advance quickly and gain additional pay by taking on training for Omni (Chat functions). If you are computer savvy and have great customer service skills this job is for you!!!Next training class start September 20thResponsibilities:Use customer service and sales skills to optimize the opportunity of each customer contact.Identify and handle customer phone inquiries completely and accurately.Resolve customer complaints and problems to the satisfaction of the customer.Educate the customer about the products and services.Complete and maintain accurate customer data including documentation of discussions, issues, customer requests or other relevant information into Contact Center systems as required.Schedule, assign, or act on any required customer follow-up in accordance with Contact Center guidelines.Maximize opportunities to upsell or cross-sell company products and services.Suggest Contact Center process improvements and participate in Contact Center initiatives for increased effectiveness.Conduct outbound calls for customer surveys, marketing and notification purposes.Use technology tools as directed and within established guidelines.Maintain confidentiality of all company and customer data/information.Participate in individual and team trainings and meetings to ensure knowledge is up to date.Alert management of issues or concerns that require escalation for complete resolution or which may indicate a larger, underlying problem.Able to work independently, adhere to work schedule and manage regular duties with minimal supervision.Able to work at your home base campus (Winder or Fort Myers) when scheduled in advance (e.g., meetings with Supervisor, team meetings, training, etc.) or in unable to work remotely for any reason.Other miscellaneous duties assigned.Working hours: 8:00 AM - 5:00 PMSkills:Technical - Microsoft SuiteDecision QualityInterpersonal SavvyCustomer ServiceEducation:High SchoolExperience:0-1 yearsQualifications:Years of sales/customer service experienceOutstanding interpersonal and relationship building skillsExcellent verbal and written communicationExcellent detail orientation, with the ability to learn and follow policies and procedures correctlyComputer proficiency in Microsoft Office productsAbility to organize and communicate information clearly Apply on line www.spherionjobcentral.comEmail your Resume by replying to this postCall our office at 239-939-9999 for more informationSpherion_GTWB_FTMYERSSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
Spherion staffing in Partnership with Chico's FAS, is seeking high energy customer service reps for PT and FT work! Stay safe at home (this job can be done 100% from home AFTER A 3 WEEK, ONSITE TRAINING CLASS is completed in Fort Myers FL) Only local candidates in Fort Myers will be considered. These positions are temp to hire. This is a great job if you are looking for flexibility in your schedule. You must be available to work weekend shifts. You will have the opportunities to advance quickly and gain additional pay by taking on training for Omni (Chat functions). If you are computer savvy and have great customer service skills this job is for you!!!Next training class start September 20thResponsibilities:Use customer service and sales skills to optimize the opportunity of each customer contact.Identify and handle customer phone inquiries completely and accurately.Resolve customer complaints and problems to the satisfaction of the customer.Educate the customer about the products and services.Complete and maintain accurate customer data including documentation of discussions, issues, customer requests or other relevant information into Contact Center systems as required.Schedule, assign, or act on any required customer follow-up in accordance with Contact Center guidelines.Maximize opportunities to upsell or cross-sell company products and services.Suggest Contact Center process improvements and participate in Contact Center initiatives for increased effectiveness.Conduct outbound calls for customer surveys, marketing and notification purposes.Use technology tools as directed and within established guidelines.Maintain confidentiality of all company and customer data/information.Participate in individual and team trainings and meetings to ensure knowledge is up to date.Alert management of issues or concerns that require escalation for complete resolution or which may indicate a larger, underlying problem.Able to work independently, adhere to work schedule and manage regular duties with minimal supervision.Able to work at your home base campus (Winder or Fort Myers) when scheduled in advance (e.g., meetings with Supervisor, team meetings, training, etc.) or in unable to work remotely for any reason.Other miscellaneous duties assigned.Working hours: 8:00 AM - 5:00 PMSkills:Technical - Microsoft SuiteDecision QualityInterpersonal SavvyCustomer ServiceEducation:High SchoolExperience:0-1 yearsQualifications:Years of sales/customer service experienceOutstanding interpersonal and relationship building skillsExcellent verbal and written communicationExcellent detail orientation, with the ability to learn and follow policies and procedures correctlyComputer proficiency in Microsoft Office productsAbility to organize and communicate information clearly Apply on line www.spherionjobcentral.comEmail your Resume by replying to this postCall our office at 239-939-9999 for more informationSpherion_GTWB_FTMYERSSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.