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    2 jobs found for Customer service in Texas

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      • Longview, Texas
      • Temp to Perm
      • $40,000 - $60,000 per year
      • 8:00 AM - 5:00 PM
      Analyze customer business needs, design, implement and support Network solutions on multiple architectures.Responsibilities: Design, Specify, configure, install, and maintain LAN/WAN/Wi-Fi hardware, software, and telecommunications services such as personal computers, system software, software applications, printers, servers, routers, switches, wireless devices, cabling, and dedicated Internet connection. Provide routine after-hours maintenance and emergency support as needed to maintain and secure network Establish and maintain network users, user environment, directories, and security attributes. Oversee set up and troubleshoot communications between computers, networks, data switches, printers, and other network and wireless resources. Ensure compliance with policies and procedures related to network hardware and software acquisition, user support,security, and backup. Develop and maintain documentation of all processes associated with administration of the network and duties performed by network administrators.Test, learn and evaluate software and hardwareConduct research to obtain current information about latest trends in networking.Work with management to develop and communicate standards for use, operations, and security of network, personal computers, and data.Mentors those with less experience through informal channels.Suggests areas for improvement in internal processes along with possible solutions.Be customer service oriented and exhibit the ability to communicate effectively with end-users as well as team-mates.Working hours: 8:00 AM - 5:00 PMSkills:Knowledge of installation, maintenance, troubleshooting and repair of a variety of end user and network computeroperating systems.- Proficient in Windows Server Operating Systems 2008 and 2012.- Skill in prioritizing, assigning, reviewing and evaluating work.- Skill in managing multiple projects, systems analysis, planning and organizing in a timely manner.- Skill in accurately determining the hardware and software needs of the departments and end users.- Skill in utilizing written and verbal communication in the development of reports.- Ability to communicate effectively, orally, and in writing with all levels of management and external agencies to coordinateand implement departmental applications.- Must be a self-starter and have the ability to work independently or as part of a team.- Ability to establish and maintain effective working relationships with those contacted in the course of work.- Ability to evaluate training needs and objectives for technical staff.- Ability to diagnose and resolve complex technical problems.- VoIP and Advanced wireless experience a plus.- Virtualization experience in VMware and Hyper-V as well as VDI solutions a plus.- Microsoft or other industry certifications preferred (Cisco)Education:BachelorsExperience:1-4 yearsQualifications:Bachelors degree from an accredited college or university with a major in Computer InformationSystems and two (2) to four (4) year of experience in the installation of computer networking and communications equipment, orany equivalent combination of training and experienceApply with resume for this opportunity to work with a top IT firm in East Texas.Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Informat
      Analyze customer business needs, design, implement and support Network solutions on multiple architectures.Responsibilities: Design, Specify, configure, install, and maintain LAN/WAN/Wi-Fi hardware, software, and telecommunications services such as personal computers, system software, software applications, printers, servers, routers, switches, wireless devices, cabling, and dedicated Internet connection. Provide routine after-hours maintenance and emergency support as needed to maintain and secure network Establish and maintain network users, user environment, directories, and security attributes. Oversee set up and troubleshoot communications between computers, networks, data switches, printers, and other network and wireless resources. Ensure compliance with policies and procedures related to network hardware and software acquisition, user support,security, and backup. Develop and maintain documentation of all processes associated with administration of the network and duties performed by network administrators.Test, learn and evaluate software and hardwareConduct research to obtain current information about latest trends in networking.Work with management to develop and communicate standards for use, operations, and security of network, personal computers, and data.Mentors those with less experience through informal channels.Suggests areas for improvement in internal processes along with possible solutions.Be customer service oriented and exhibit the ability to communicate effectively with end-users as well as team-mates.Working hours: 8:00 AM - 5:00 PMSkills:Knowledge of installation, maintenance, troubleshooting and repair of a variety of end user and network computeroperating systems.- Proficient in Windows Server Operating Systems 2008 and 2012.- Skill in prioritizing, assigning, reviewing and evaluating work.- Skill in managing multiple projects, systems analysis, planning and organizing in a timely manner.- Skill in accurately determining the hardware and software needs of the departments and end users.- Skill in utilizing written and verbal communication in the development of reports.- Ability to communicate effectively, orally, and in writing with all levels of management and external agencies to coordinateand implement departmental applications.- Must be a self-starter and have the ability to work independently or as part of a team.- Ability to establish and maintain effective working relationships with those contacted in the course of work.- Ability to evaluate training needs and objectives for technical staff.- Ability to diagnose and resolve complex technical problems.- VoIP and Advanced wireless experience a plus.- Virtualization experience in VMware and Hyper-V as well as VDI solutions a plus.- Microsoft or other industry certifications preferred (Cisco)Education:BachelorsExperience:1-4 yearsQualifications:Bachelors degree from an accredited college or university with a major in Computer InformationSystems and two (2) to four (4) year of experience in the installation of computer networking and communications equipment, orany equivalent combination of training and experienceApply with resume for this opportunity to work with a top IT firm in East Texas.Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Informat
      • College Station, Texas
      • Temporary
      • $13.00 - $14.00 per hour
      • 8:00 AM - 5:00 PM
      Spherion is hiring a temporary help desk, desktop support admin to assist customers with troubleshooting, installation and overall customer service. This person MUST have some experience with technical support and previous experience with customer service and customer relations.This position will also handle some front desk administrative responsibilities including phone answering, greeting customers, filing, etc.Responsibilities:Maintain friendly and professional demeanor at all timesProvide assistance to customers on various technical needs and issuesKeep up with the company?s policies and proceduresTroubleshooting any issues and assist with installationWorking hours: 8:00 AM - 5:00 PMSkills:Good interpersonal communication skillsHighly organized and detail orientedMotivated and professionalTechnically inclinedCapable of multitasking and problem solvingEducation:High SchoolExperience:0-1 yearsQualifications:High school diploma or GEDExperience in a technical help desk environment, less than one year Qualified candidates please apply today.After applying, please continue to watch your email as the next round of correspondence from Spherion will be via email.Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Spherion is hiring a temporary help desk, desktop support admin to assist customers with troubleshooting, installation and overall customer service. This person MUST have some experience with technical support and previous experience with customer service and customer relations.This position will also handle some front desk administrative responsibilities including phone answering, greeting customers, filing, etc.Responsibilities:Maintain friendly and professional demeanor at all timesProvide assistance to customers on various technical needs and issuesKeep up with the company?s policies and proceduresTroubleshooting any issues and assist with installationWorking hours: 8:00 AM - 5:00 PMSkills:Good interpersonal communication skillsHighly organized and detail orientedMotivated and professionalTechnically inclinedCapable of multitasking and problem solvingEducation:High SchoolExperience:0-1 yearsQualifications:High school diploma or GEDExperience in a technical help desk environment, less than one year Qualified candidates please apply today.After applying, please continue to watch your email as the next round of correspondence from Spherion will be via email.Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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