Do you have customer service experience? What about cash handling? If so, then you would be a perfect candidate for a local Utilities Department. Spherion Staffing is assisting a busy Service Company in identifying one stellar customer service representative to assist their front desk. The candidate will be taking payments, answering phones and assisting the general public with their questions and concerns both via the phone and at the front windows. This is clerical/cashier work involving the collection and processing of utility payments and other various municipal fees. Occasional overtime may be required. Position is temporary, with a small possibility for a permanent position for the right candidate.Responsibilities:The daily tasks include, but are not limited to the following:-Answers questions and processes complaints regarding customer bills and fees. -Receives and verifies cash and negotiable instruments for deposits on new accounts and payment of bills and other municipal fees. -Checks and balances cash and negotiable instruments against receipted copies of bills and register tapes and posts in trial balance ledger on a daily basis. -Prepares daily and weekly cash reports. -Type form letters, records or lists; initiates work orders for water turn-ons, shut-offs, meter rereads, and calibrated tests and follows up with necessary paperwork. -Calculates fees, charges, refunds; prepares customer account adjustments. -Maintains various records and documents and completes reports necessary to the checks and balances system within the utility function; performs other duties as required.-Prepares daily bank deposits.-Processes bills and prepares for mailing.-Initiates procedures for collection of delinquent accounts.Working hours: 8:00 AM - 5:00 PMSkills:Ability to be patient and courteous to varying personalitiesAbility to multi-task effectivelyAbility to have a warm and friendly demeanorBasic Math and Cash handling is requiredAttention to DetailEducation:High SchoolExperience:1-4 yearsQualifications:12+ months of Customer Service experience12+ months of Cash Handling experienceAbility to submit to full background check and drug screen Filling position immediately. Join us for Open House Interviews every Monday and Wednesday between 8:30-10am at our office - 33 Ponce de Leon Blvd in Brooksville. Apply directly to this posting. *You will not be considered if you do not have a resume uploaded with your application. *If you need a time to meet outside of our Open Houses, contact us directly at 352-796-6000. For immediate consideration, please email your resume to TiffanyCampbell@spherion.comSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
Do you have customer service experience? What about cash handling? If so, then you would be a perfect candidate for a local Utilities Department. Spherion Staffing is assisting a busy Service Company in identifying one stellar customer service representative to assist their front desk. The candidate will be taking payments, answering phones and assisting the general public with their questions and concerns both via the phone and at the front windows. This is clerical/cashier work involving the collection and processing of utility payments and other various municipal fees. Occasional overtime may be required. Position is temporary, with a small possibility for a permanent position for the right candidate.Responsibilities:The daily tasks include, but are not limited to the following:-Answers questions and processes complaints regarding customer bills and fees. -Receives and verifies cash and negotiable instruments for deposits on new accounts and payment of bills and other municipal fees. -Checks and balances cash and negotiable instruments against receipted copies of bills and register tapes and posts in trial balance ledger on a daily basis. -Prepares daily and weekly cash reports. -Type form letters, records or lists; initiates work orders for water turn-ons, shut-offs, meter rereads, and calibrated tests and follows up with necessary paperwork. -Calculates fees, charges, refunds; prepares customer account adjustments. -Maintains various records and documents and completes reports necessary to the checks and balances system within the utility function; performs other duties as required.-Prepares daily bank deposits.-Processes bills and prepares for mailing.-Initiates procedures for collection of delinquent accounts.Working hours: 8:00 AM - 5:00 PMSkills:Ability to be patient and courteous to varying personalitiesAbility to multi-task effectivelyAbility to have a warm and friendly demeanorBasic Math and Cash handling is requiredAttention to DetailEducation:High SchoolExperience:1-4 yearsQualifications:12+ months of Customer Service experience12+ months of Cash Handling experienceAbility to submit to full background check and drug screen Filling position immediately. Join us for Open House Interviews every Monday and Wednesday between 8:30-10am at our office - 33 Ponce de Leon Blvd in Brooksville. Apply directly to this posting. *You will not be considered if you do not have a resume uploaded with your application. *If you need a time to meet outside of our Open Houses, contact us directly at 352-796-6000. For immediate consideration, please email your resume to TiffanyCampbell@spherion.comSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.