We are looking for a professional, empathetic, and fluent Bilingual Call Center Representative to join our Fort Wayne team. In this role, you will be the primary point of contact for Spanish and English-speaking consumers regarding their medical accounts. You won't just be "collecting"?you will be a problem solver, helping patients understand their financial responsibilities and establishing manageable payment solutions.Responsibilities:Customer Advocacy:
We are looking for a professional, empathetic, and fluent Bilingual Call Center Representative to join our Fort Wayne team. In this role, you will be the primary point of contact for Spanish and English-speaking consumers regarding their medical accounts. You won't just be "collecting"?you will be a problem solver, helping patients understand their financial responsibilities and establishing manageable payment solutions.Responsibilities:Customer Advocacy:
This role will support daily office functions with a strong focus on customer service, administrative support, and billing-related tasks. The selected candidate will also assist with board meeting preparation and provide general support to the General Manager.Responsibilities:Respond to customer inquiries (water, sewer, and trash services) via phone and in personProcess payments and assist with billing and invoicingPerform data entry, including water meter
This role will support daily office functions with a strong focus on customer service, administrative support, and billing-related tasks. The selected candidate will also assist with board meeting preparation and provide general support to the General Manager.Responsibilities:Respond to customer inquiries (water, sewer, and trash services) via phone and in personProcess payments and assist with billing and invoicingPerform data entry, including water meter
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