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    21 Professional Customer Service & Call Center jobs found

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      • Jacksonville, Florida
      • Temp to Perm
      • $15.00 per hour
      • 8:00 AM - 10:00 PM (Various Shifts Available)
      If you enjoy the fashion industry, we have an excellent opportunity for you. Spherion is looking for smiling faces, professional attitudes and motivated individuals to assist with a position at Coach, located near the airport, on the Northside of Jacksonville. This position will be remote after the 3 week training and the post-training mastery period.The call center hours of operation are as follows:Monday - Friday, 8am to 10pmSaturday, 9am to 7pmSunday, 11am to 7pmYou will not work all of these hours, but you do need to be available within them. The company will assign the schedules, and they will be set schedules. Mandatory overtime and voluntary time off will be offered.Responsibilities:- Respond to incoming phone and email contacts from customers in a professional and efficient manner- Mitigate customer escalations through effective decision making and problem solving skills- Maintain knowledge and ability to effectively articulate the clients brand, products, policies, and procedures- Drive sales by offering to place orders and suggest complementary items based on customer needs and preferences- Leverage multiple systems and tools to effectively handle customer contacts- Simultaneously handle cross-functional tasks including calls, emails, and data processing- Other duties as assignedWorking hours: 8:00 AM - 10:00 PM (Various Shifts Available)Skills:Spelling and GrammarCustomer Service ExperienceComputer Literacy SkillsEducation:High SchoolExperience:1-4 yearsQualifications:- 1 year customer service experience Please call us today if this sounds like a good fit!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      If you enjoy the fashion industry, we have an excellent opportunity for you. Spherion is looking for smiling faces, professional attitudes and motivated individuals to assist with a position at Coach, located near the airport, on the Northside of Jacksonville. This position will be remote after the 3 week training and the post-training mastery period.The call center hours of operation are as follows:Monday - Friday, 8am to 10pmSaturday, 9am to 7pmSunday, 11am to 7pmYou will not work all of these hours, but you do need to be available within them. The company will assign the schedules, and they will be set schedules. Mandatory overtime and voluntary time off will be offered.Responsibilities:- Respond to incoming phone and email contacts from customers in a professional and efficient manner- Mitigate customer escalations through effective decision making and problem solving skills- Maintain knowledge and ability to effectively articulate the clients brand, products, policies, and procedures- Drive sales by offering to place orders and suggest complementary items based on customer needs and preferences- Leverage multiple systems and tools to effectively handle customer contacts- Simultaneously handle cross-functional tasks including calls, emails, and data processing- Other duties as assignedWorking hours: 8:00 AM - 10:00 PM (Various Shifts Available)Skills:Spelling and GrammarCustomer Service ExperienceComputer Literacy SkillsEducation:High SchoolExperience:1-4 yearsQualifications:- 1 year customer service experience Please call us today if this sounds like a good fit!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Columbus, Georgia
      • Temporary
      • $13.00 per hour
      • 8:00 AM - 5:00 PM
      Provide customer service in a Health Care Call Center. This candidate will work 40 hrs. per week, Mon-Fri from 8am-5pm.Responsibilities:-Receive inbound and outbound calls-Must be fluent in Spanish-Exceptional customer service-At least 1 year of work experience in a call center environmentWorking hours: 8:00 AM - 5:00 PMSkills:-Must be able to adapt to different situations and individuals-Professional phone voice and attitude-Active Listening-Attention to detail-Must possess good communication skills-Independent time managementEducation:No Degree RequiredExperience:0-1 yearsQualifications:-Fluent in Spanish Let's Get To Work!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Provide customer service in a Health Care Call Center. This candidate will work 40 hrs. per week, Mon-Fri from 8am-5pm.Responsibilities:-Receive inbound and outbound calls-Must be fluent in Spanish-Exceptional customer service-At least 1 year of work experience in a call center environmentWorking hours: 8:00 AM - 5:00 PMSkills:-Must be able to adapt to different situations and individuals-Professional phone voice and attitude-Active Listening-Attention to detail-Must possess good communication skills-Independent time managementEducation:No Degree RequiredExperience:0-1 yearsQualifications:-Fluent in Spanish Let's Get To Work!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Fargo, North Dakota
      • Temp to Perm
      • $18.00 per hour
      • Various Shifts Available
      Spherion Staffing has multiple Customer Service Representative positions available. The Customer Service Representative serves customers by processing orders, resolving problems and positively communicating with customers to ensure they meet company and customer requirements.Pay $18/hourShifts:5:30am-2pm, Mon-Fri7am-3:30pm, Mon-FriResponsibilities:-Assist customers and business partners via telephone and email-Handle customer complaints in a calm, professional manner-Diagnose, assess and resolve problems or issues-Monitor progress of delivery routes-Scan haul-away pods and verify stamps-Process changes or cancellations to delivery ordersWorking hours: Various Shifts AvailableSkills:Minimum of one year of customer service experience preferredEducation:High SchoolExperience:1-4 yearsQualifications:-High school diploma or equivalent -Minimum of one year of customer service experience preferred-Technical proficiency with Microsoft Office programs such as Word, Excel, PowerPoint and Microsoft Project-Knowledge of warehouse operations-Possess excellent communication skills-Ability to work in a changing fast-paced environment-Ability to multi-task and meet deadlines-Possess organizational skills To be considered, please apply online at www.spherion.com/apply If you have any questions please contact Michael Smith at 701-412-2914Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Spherion Staffing has multiple Customer Service Representative positions available. The Customer Service Representative serves customers by processing orders, resolving problems and positively communicating with customers to ensure they meet company and customer requirements.Pay $18/hourShifts:5:30am-2pm, Mon-Fri7am-3:30pm, Mon-FriResponsibilities:-Assist customers and business partners via telephone and email-Handle customer complaints in a calm, professional manner-Diagnose, assess and resolve problems or issues-Monitor progress of delivery routes-Scan haul-away pods and verify stamps-Process changes or cancellations to delivery ordersWorking hours: Various Shifts AvailableSkills:Minimum of one year of customer service experience preferredEducation:High SchoolExperience:1-4 yearsQualifications:-High school diploma or equivalent -Minimum of one year of customer service experience preferred-Technical proficiency with Microsoft Office programs such as Word, Excel, PowerPoint and Microsoft Project-Knowledge of warehouse operations-Possess excellent communication skills-Ability to work in a changing fast-paced environment-Ability to multi-task and meet deadlines-Possess organizational skills To be considered, please apply online at www.spherion.com/apply If you have any questions please contact Michael Smith at 701-412-2914Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Galesburg, Michigan
      • Temp to Perm
      • $25.00 per hour
      • 8:00 AM - 7:00 PM
      Flexible 8 hour shifts between 8 am - 7 pmM-F with occasional SaturdayThe primary function of the Customer Experience Representative (CER) will provide warranty support, direct and adjudicate product warranty repairs via phone and electronic communication for customers that utilize Roadranger services, and assist with aftermarket sales/promotions. This individual will help identify emerging trends that affect the customers experience with our products, use data analytics, and observations to drive product reliability and functionality improvements through the organization, create and deliver custom training to customer experience representatives based on his or her discoveries.Responsibilities:Assist in accurately determining failure root cause by utilizing diagnostic procedures, repair strategies, part requirements, labor hours, and technical or other assistance related to the repair.Use current business tools and data analytics to discover emerging trends, product improvement opportunities, and system enhancements to improve the customers experience with EatonSupport teammates and other departments as neededRepresent the business in a courteous, ethical, and professional manner at all timesWorking hours: 8:00 AM - 7:00 PMSkills:**This is a technical contact center assisting truck dealer technicians and parts counter employees with technical repair guidance or part assistance. (For example Automotive mechanic/ technician experience).**Expertise/knowledge regarding automotive and truck industry methodologies and tools for supporting service of vehicle systems at the dealership levelEducation:No Degree RequiredExperience:0-1 yearsQualifications:Ability to Interpret electronic data to prescribe repair strategies for all productsThorough understanding of vehicle assemblies, engine/transmission power trains, drive train components, vehicle electrical/electronic systems including wiring, data links, actuators, etcTechnical hands on vehicle experience for diagnosing and troubleshooting engine, transmission, brake systems, and other vehicle related problems including drivability and fault/no-fault related symptomsStrong technical skills/knowledge of all Eaton Truck products Apply now!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Flexible 8 hour shifts between 8 am - 7 pmM-F with occasional SaturdayThe primary function of the Customer Experience Representative (CER) will provide warranty support, direct and adjudicate product warranty repairs via phone and electronic communication for customers that utilize Roadranger services, and assist with aftermarket sales/promotions. This individual will help identify emerging trends that affect the customers experience with our products, use data analytics, and observations to drive product reliability and functionality improvements through the organization, create and deliver custom training to customer experience representatives based on his or her discoveries.Responsibilities:Assist in accurately determining failure root cause by utilizing diagnostic procedures, repair strategies, part requirements, labor hours, and technical or other assistance related to the repair.Use current business tools and data analytics to discover emerging trends, product improvement opportunities, and system enhancements to improve the customers experience with EatonSupport teammates and other departments as neededRepresent the business in a courteous, ethical, and professional manner at all timesWorking hours: 8:00 AM - 7:00 PMSkills:**This is a technical contact center assisting truck dealer technicians and parts counter employees with technical repair guidance or part assistance. (For example Automotive mechanic/ technician experience).**Expertise/knowledge regarding automotive and truck industry methodologies and tools for supporting service of vehicle systems at the dealership levelEducation:No Degree RequiredExperience:0-1 yearsQualifications:Ability to Interpret electronic data to prescribe repair strategies for all productsThorough understanding of vehicle assemblies, engine/transmission power trains, drive train components, vehicle electrical/electronic systems including wiring, data links, actuators, etcTechnical hands on vehicle experience for diagnosing and troubleshooting engine, transmission, brake systems, and other vehicle related problems including drivability and fault/no-fault related symptomsStrong technical skills/knowledge of all Eaton Truck products Apply now!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Bryan, Texas
      • Temp to Perm
      • $12.00 - $15.00 per hour
      • 9:00 AM - 6:00 PM
      We are looking for a professional and enthusiastic individual for a Call Center Representative role with a prominent company who focuses on healthcare. The ideal person is capable of performing in a high pressure, fast paced environment.Responsibilities:Answer incoming calls and electronic requestsRegister new patients, schedule appointments and walk them through the initial processProvide excellent customer service by handling complaintsEnsure proper and prompt documentation of all important and/or sensitive patient informationIdentify and adjust any discrepancies in patient information or data collectionCommunicate appointment information and reminders based on the company system and clinic guidelinesCorrespond and deliver patient related messages to the proper personAnalyze each patient situation to determine emergent issues that may require immediate triageDe-escalate any issues or calm upset callers while always remain personable and professionalPerform any other necessary tasks per managements' requestWorking hours: 9:00 AM - 6:00 PMSkills:Excellent interpersonal, written and oral communication skillsData entry and typing skillsPersonable and professionalCapable of working in a fast paced environmentProficient in Microsoft Office and Google SuiteEducation:High SchoolExperience:0-1 yearsQualifications:Previous call center experience preferredHigh school diploma Apply nowSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      We are looking for a professional and enthusiastic individual for a Call Center Representative role with a prominent company who focuses on healthcare. The ideal person is capable of performing in a high pressure, fast paced environment.Responsibilities:Answer incoming calls and electronic requestsRegister new patients, schedule appointments and walk them through the initial processProvide excellent customer service by handling complaintsEnsure proper and prompt documentation of all important and/or sensitive patient informationIdentify and adjust any discrepancies in patient information or data collectionCommunicate appointment information and reminders based on the company system and clinic guidelinesCorrespond and deliver patient related messages to the proper personAnalyze each patient situation to determine emergent issues that may require immediate triageDe-escalate any issues or calm upset callers while always remain personable and professionalPerform any other necessary tasks per managements' requestWorking hours: 9:00 AM - 6:00 PMSkills:Excellent interpersonal, written and oral communication skillsData entry and typing skillsPersonable and professionalCapable of working in a fast paced environmentProficient in Microsoft Office and Google SuiteEducation:High SchoolExperience:0-1 yearsQualifications:Previous call center experience preferredHigh school diploma Apply nowSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Winooski, Vermont
      • Temporary
      • $18.00 - $20.00 per hour
      • 8:00 AM - 5:00 PM
      Spherion Staffing is actively seeking a full-time Customer Support Specialist. Our client, an environmentally focused NPO is growing, and is looking for another upbeat employee to complement its team! Great long term temporary opportunity!Responsibilities:Offers guidance and serves as a subject matter consultant to inbound phone and email inquiries.Qualifies and manages incoming commercial and residential inquiries.Uses internal systems and tools to make recommendations.Learn, apply and stay up to date on technical knowledge relating to the industry.Makes outbound customer calls related to mailings, email promotions, business development.Enters data into internal databasesEnsures inquiries requiring follow-up are researched, documented and referred for appropriate follow-up.Assists with customer follow-up regarding complaints and/or feedback.Working hours: 8:00 AM - 5:00 PMSkills:Personal commitment to the mission, vision and goals of the organization.Ability to present application technical/industry knowledge effectively.Ability to explain information effectively to a diverse customer base.Punctual, organized, detail-oriented and accurate.Ability to process and relay new information quickly and accurately.Education:High SchoolExperience:1-4 yearsQualifications:3+ years customer service exp. in a professional setting.Great interpersonal skills, including active listening, written and verbal communication.Experience with data entry and retrieving information from databases.Proficient in MS OfficeFluency in Spanish is a plus Apply today by visiting www.spherion.com/apply or email your resume to burlingtonvtjobs@spherion.com.Doesn't sound like the right job for you? We love referrals too!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Spherion Staffing is actively seeking a full-time Customer Support Specialist. Our client, an environmentally focused NPO is growing, and is looking for another upbeat employee to complement its team! Great long term temporary opportunity!Responsibilities:Offers guidance and serves as a subject matter consultant to inbound phone and email inquiries.Qualifies and manages incoming commercial and residential inquiries.Uses internal systems and tools to make recommendations.Learn, apply and stay up to date on technical knowledge relating to the industry.Makes outbound customer calls related to mailings, email promotions, business development.Enters data into internal databasesEnsures inquiries requiring follow-up are researched, documented and referred for appropriate follow-up.Assists with customer follow-up regarding complaints and/or feedback.Working hours: 8:00 AM - 5:00 PMSkills:Personal commitment to the mission, vision and goals of the organization.Ability to present application technical/industry knowledge effectively.Ability to explain information effectively to a diverse customer base.Punctual, organized, detail-oriented and accurate.Ability to process and relay new information quickly and accurately.Education:High SchoolExperience:1-4 yearsQualifications:3+ years customer service exp. in a professional setting.Great interpersonal skills, including active listening, written and verbal communication.Experience with data entry and retrieving information from databases.Proficient in MS OfficeFluency in Spanish is a plus Apply today by visiting www.spherion.com/apply or email your resume to burlingtonvtjobs@spherion.com.Doesn't sound like the right job for you? We love referrals too!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Ashland, Ohio
      • Temp to Perm
      The Professional Division of Spherion Mid Ohio is partnered with an Ashland, Ohio manufacturer seeking a Customer Service & Sales Manager to join their team! The Customer Service & Sales Manager be the point person for all initial contact in this department. This role will have approximately a 75% customer management aspect and 20% sales ratio. No high-pressured sales process!  **This is a Direct Hire opportunity, NEVER go through a temp-to-hire process!**  What will the Customer Service & Sales Manager do: Be the first point of contact for department. Forward questions and queries to the appropriate person within department. Manage existing accounts/book of business. Sell services offered by company The Successful Candidate Will: Have a heart of service Positive can-do attitude Strong work ethic
      The Professional Division of Spherion Mid Ohio is partnered with an Ashland, Ohio manufacturer seeking a Customer Service & Sales Manager to join their team! The Customer Service & Sales Manager be the point person for all initial contact in this department. This role will have approximately a 75% customer management aspect and 20% sales ratio. No high-pressured sales process!  **This is a Direct Hire opportunity, NEVER go through a temp-to-hire process!**  What will the Customer Service & Sales Manager do: Be the first point of contact for department. Forward questions and queries to the appropriate person within department. Manage existing accounts/book of business. Sell services offered by company The Successful Candidate Will: Have a heart of service Positive can-do attitude Strong work ethic
      • Englewood, Colorado
      • Temp to Perm
      • $15.00 - $20.00 per hour
      • 7:00 AM - 5:00 PM
      Build on your Customer Service Experience!We are looking for individuals who are excited to work where the action is and want a career that matches their lifestyle time demands Whether it's helping answer basic questions for a customer or helping them understand what they purchased, you have the opportunity to provide exceptional service.This position also sets you up for growth within the company.Responsibilities:This position is responsible for providing exceptional telephone service to customers.Essential Job Functions:Provide customer conflict resolution while supporting company goals and maintaining profitabilityResolve customer inquiries/issue in writing or on calls.Assist with customer resolution within the the guidelines of defined business rules and standard operationalprocedures.We will train you to be the best you can be on products with potential for growth.You will have the opportunity to Interface with vendors, department managers, merchandise buyers in response tocustomer inquiries.You will influence marketing campaigns, product deficiencies and process issues by providing feedback to respective areas.Working hours: 7:00 AM - 5:00 PMSkills:Strong communication and problem solving skills and can make quick decisions in a high paced environment.Basic computer skills-knowledge of Microsoft applications is a plus.Ability to answer customer calls and help them through a variety of situations.Education:High SchoolExperience:1-4 yearsQualifications:Past professional experience and accomplished employment history.Basic writing and grammar skills necessary to create written correspondence.Ability and desire to learn product line in customer centric, sales-focused environment.High school education or equivalent. Two years of customer service and/or sales experience or related experience.Sales experience is a plus!Opportunity to earn commission and bonuses. Apply now! Classes start soon. Let us help you get started on your career!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.For Colorado Residents Only: The hourly range for Colorado residents is $15.00 to $25.00/hour. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, Spherion offers a comprehensive benefits package, incentive and recognition program, and 401K contribution (all benefits are based on eligibility).
      Build on your Customer Service Experience!We are looking for individuals who are excited to work where the action is and want a career that matches their lifestyle time demands Whether it's helping answer basic questions for a customer or helping them understand what they purchased, you have the opportunity to provide exceptional service.This position also sets you up for growth within the company.Responsibilities:This position is responsible for providing exceptional telephone service to customers.Essential Job Functions:Provide customer conflict resolution while supporting company goals and maintaining profitabilityResolve customer inquiries/issue in writing or on calls.Assist with customer resolution within the the guidelines of defined business rules and standard operationalprocedures.We will train you to be the best you can be on products with potential for growth.You will have the opportunity to Interface with vendors, department managers, merchandise buyers in response tocustomer inquiries.You will influence marketing campaigns, product deficiencies and process issues by providing feedback to respective areas.Working hours: 7:00 AM - 5:00 PMSkills:Strong communication and problem solving skills and can make quick decisions in a high paced environment.Basic computer skills-knowledge of Microsoft applications is a plus.Ability to answer customer calls and help them through a variety of situations.Education:High SchoolExperience:1-4 yearsQualifications:Past professional experience and accomplished employment history.Basic writing and grammar skills necessary to create written correspondence.Ability and desire to learn product line in customer centric, sales-focused environment.High school education or equivalent. Two years of customer service and/or sales experience or related experience.Sales experience is a plus!Opportunity to earn commission and bonuses. Apply now! Classes start soon. Let us help you get started on your career!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.For Colorado Residents Only: The hourly range for Colorado residents is $15.00 to $25.00/hour. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, Spherion offers a comprehensive benefits package, incentive and recognition program, and 401K contribution (all benefits are based on eligibility).
      • Englewood, Colorado
      • Temp to Perm
      • $15.00 - $20.00 per hour
      • 7:00 AM - 7:00 PM
      Build on your Customer Service Experience!We are looking for individuals who are excited to work where the action is and want a career that matches their lifestyle time demands Whether it's helping answer basic questions for a customer or helping them understand what they purchased, you have the opportunity to provide exceptional service.This position also sets you up for growth within the company.Responsibilities:This position is responsible for providing exceptional telephone service to customers.Essential Job Functions:Provide customer conflict resolution while supporting company goals and maintaining profitabilityResolve customer inquiries/issue in writing or on calls.Assist with customer resolution within the the guidelines of defined business rules and standard operationalprocedures.We will train you to be the best you can be on products with potential for growth.You will have the opportunity to Interface with vendors, department managers, merchandise buyers in response tocustomer inquiries.You will influence marketing campaigns, product deficiencies and process issues by providing feedback to respective areas.Working hours: 7:00 AM - 7:00 PMSkills:Strong communication and problem solving skills and can make quick decisions in a high paced environment.Basic computer skills-knowledge of Microsoft applications is a plus.Ability to answer customer calls and help them through a variety of situations.Education:High SchoolExperience:0-1 yearsQualifications:Past professional experience and accomplished employment history.Basic writing and grammar skills necessary to create written correspondence.Ability and desire to learn product line in customer centric, sales-focused environment.High school education or equivalent. Two years of customer service and/or sales experience or related experience.Sales experience is a plus!Opportunity to earn commission and bonuses. Apply now! Classes start soon. Let us help you get started on your career!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.For Colorado Residents Only: The hourly range for Colorado residents is $15.00 to $25.00/hour. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, Spherion offers a comprehensive benefits package, incentive and recognition program, and 401K contribution (all benefits are based on eligibility).
      Build on your Customer Service Experience!We are looking for individuals who are excited to work where the action is and want a career that matches their lifestyle time demands Whether it's helping answer basic questions for a customer or helping them understand what they purchased, you have the opportunity to provide exceptional service.This position also sets you up for growth within the company.Responsibilities:This position is responsible for providing exceptional telephone service to customers.Essential Job Functions:Provide customer conflict resolution while supporting company goals and maintaining profitabilityResolve customer inquiries/issue in writing or on calls.Assist with customer resolution within the the guidelines of defined business rules and standard operationalprocedures.We will train you to be the best you can be on products with potential for growth.You will have the opportunity to Interface with vendors, department managers, merchandise buyers in response tocustomer inquiries.You will influence marketing campaigns, product deficiencies and process issues by providing feedback to respective areas.Working hours: 7:00 AM - 7:00 PMSkills:Strong communication and problem solving skills and can make quick decisions in a high paced environment.Basic computer skills-knowledge of Microsoft applications is a plus.Ability to answer customer calls and help them through a variety of situations.Education:High SchoolExperience:0-1 yearsQualifications:Past professional experience and accomplished employment history.Basic writing and grammar skills necessary to create written correspondence.Ability and desire to learn product line in customer centric, sales-focused environment.High school education or equivalent. Two years of customer service and/or sales experience or related experience.Sales experience is a plus!Opportunity to earn commission and bonuses. Apply now! Classes start soon. Let us help you get started on your career!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.For Colorado Residents Only: The hourly range for Colorado residents is $15.00 to $25.00/hour. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, Spherion offers a comprehensive benefits package, incentive and recognition program, and 401K contribution (all benefits are based on eligibility).
      • Americus, Georgia
      • Temp to Perm
      • $13.00 per hour
      • 8:00 AM - 5:00 AM
      We are looking for a Bilingual Call Center Representative that will be able to manage inbound and outbound calls while providing exceptional customer service. The successful candidate will be able to accept ownership for effectively solving customer issues, complaints and inquiries, keeping customer satisfaction at the core of every decision and behavior.Responsibilities:Receive inbound and outbound callsMust be fluent in SpanishExceptional customer serviceAt least 1 year of work experience in a call center environmentMust be able to adapt to different situations and individualsProfessional phone voice and attitudeActive ListeningAttention to detailMust possess good communication skillsStrong time managementWorking hours: 8:00 AM - 5:00 AMSkills:Must be fluent in SpanishFamiliar with Microsoft Word and ExcelEducation:High SchoolExperience:0-1 yearsQualifications:High School Diploma Let's Get To Work!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      We are looking for a Bilingual Call Center Representative that will be able to manage inbound and outbound calls while providing exceptional customer service. The successful candidate will be able to accept ownership for effectively solving customer issues, complaints and inquiries, keeping customer satisfaction at the core of every decision and behavior.Responsibilities:Receive inbound and outbound callsMust be fluent in SpanishExceptional customer serviceAt least 1 year of work experience in a call center environmentMust be able to adapt to different situations and individualsProfessional phone voice and attitudeActive ListeningAttention to detailMust possess good communication skillsStrong time managementWorking hours: 8:00 AM - 5:00 AMSkills:Must be fluent in SpanishFamiliar with Microsoft Word and ExcelEducation:High SchoolExperience:0-1 yearsQualifications:High School Diploma Let's Get To Work!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Leslie, Georgia
      • Temp to Perm
      • $13.00 per hour
      • 8:00 AM - 5:00 AM
      We are looking for a Bilingual Call Center Representative that will be able to manage inbound and outbound calls while providing exceptional customer service. The successful candidate will be able to accept ownership for effectively solving customer issues, complaints and inquiries, keeping customer satisfaction at the core of every decision and behavior.Responsibilities:Receive inbound and outbound callsMust be fluent in SpanishExceptional customer serviceAt least 1 year of work experience in a call center environmentMust be able to adapt to different situations and individualsProfessional phone voice and attitudeActive ListeningAttention to detailMust possess good communication skillsStrong time managementWorking hours: 8:00 AM - 5:00 AMSkills:Must be fluent in SpanishFamiliar with Microsoft Word and ExcelEducation:High SchoolExperience:0-1 yearsQualifications:High School Diploma Let's Get To Work!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      We are looking for a Bilingual Call Center Representative that will be able to manage inbound and outbound calls while providing exceptional customer service. The successful candidate will be able to accept ownership for effectively solving customer issues, complaints and inquiries, keeping customer satisfaction at the core of every decision and behavior.Responsibilities:Receive inbound and outbound callsMust be fluent in SpanishExceptional customer serviceAt least 1 year of work experience in a call center environmentMust be able to adapt to different situations and individualsProfessional phone voice and attitudeActive ListeningAttention to detailMust possess good communication skillsStrong time managementWorking hours: 8:00 AM - 5:00 AMSkills:Must be fluent in SpanishFamiliar with Microsoft Word and ExcelEducation:High SchoolExperience:0-1 yearsQualifications:High School Diploma Let's Get To Work!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Asheville, North Carolina
      • Temp to Perm
      • $14.00 - $17.00 per hour
      • 8:00 AM - 5:00 PM
      A new company in Asheville is looking for Inbound Call Center Representatives to help with their growing business!Responsibilities:Handle inbound calls from customers and clientsFollow provided scripts to ensure quality and continuity in callsGather information and identify customer and client needs Build rapport and confidence with clientsKeep records of all conversations in databaseWorking hours: 8:00 AM - 5:00 PMSkills:Excellent written and verbal communication skillsAble to use multiline phone system Customer focused and committed to service excellenceAble to multi-task and work quicklyWork in a fast-paced, urgent environmentEducation:AssociateExperience:0-1 yearsQualifications:Able to type 60+ WPMHigh school diploma or equivalencyProficient on computers and MS Office SuitesPrevious call center experience a plusProfessional demeanor and attitude Apply today at spherion.com/apply!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      A new company in Asheville is looking for Inbound Call Center Representatives to help with their growing business!Responsibilities:Handle inbound calls from customers and clientsFollow provided scripts to ensure quality and continuity in callsGather information and identify customer and client needs Build rapport and confidence with clientsKeep records of all conversations in databaseWorking hours: 8:00 AM - 5:00 PMSkills:Excellent written and verbal communication skillsAble to use multiline phone system Customer focused and committed to service excellenceAble to multi-task and work quicklyWork in a fast-paced, urgent environmentEducation:AssociateExperience:0-1 yearsQualifications:Able to type 60+ WPMHigh school diploma or equivalencyProficient on computers and MS Office SuitesPrevious call center experience a plusProfessional demeanor and attitude Apply today at spherion.com/apply!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Draper, Utah
      • Temp to Perm
      • $20.00 - $21.00 per hour
      • 8:00 AM - 5:00 PM
      Are you ready to do work that matters? Our teams are redefining the way the world will use energy in the future. Talented and motivated individuals with creativity and vision thrive in our fast-paced, high growth environment. We are problem solvers, team players, and game changers. If this sounds like you, this might be the place to make your mark!The Recordings Specialist is responsible for filing, removing, and maintaining fixture filings on all Tesla systems, ensuring they comply with the relevant requirements of the coordinating jurisdiction throughout the U.S. The Specialist will also interact with other internal teams, along with external customers involved in a property financial transaction to resolve issues.Responsibilities:- Effectively and professionally prepare and submit high volume of documents to third parties- Proactively manage all workflow queues and case load- Interact daily with customers, external parties, and internal teams via email- Communicate effectively to manage customer objections to resolution- Become a recordings expert by answering questions, advising, and troubleshooting recording related issues- Drive other projects as required or as business needs changeWorking hours: 8:00 AM - 5:00 PMSkills:- Mature, calm, collaborative, and positive demeanor- Detail-oriented, resourceful, and able to manage shifting priorities- Previous experience in property and title is a plus (not required)Education:High SchoolExperience:0-1 yearsQualifications:- 1+ years of experience in data entry preferred (or similar)- Proficient problem solving, project management skills, and analytical skills- Proficient in the use of Chrome, Adobe Acrobat Professional, MS Office- Excellent written and verbal communication skills required- Ability to positively and effectively interact with internal and external customers- Regular, reliable, and predictable performance required- Ability to work well with others in a collaborative team environment APPLY HERE---OR---Text RECORDINGS to 801-519-5093Want to talk to us right away? -- Call Us 801-519-5093.Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Are you ready to do work that matters? Our teams are redefining the way the world will use energy in the future. Talented and motivated individuals with creativity and vision thrive in our fast-paced, high growth environment. We are problem solvers, team players, and game changers. If this sounds like you, this might be the place to make your mark!The Recordings Specialist is responsible for filing, removing, and maintaining fixture filings on all Tesla systems, ensuring they comply with the relevant requirements of the coordinating jurisdiction throughout the U.S. The Specialist will also interact with other internal teams, along with external customers involved in a property financial transaction to resolve issues.Responsibilities:- Effectively and professionally prepare and submit high volume of documents to third parties- Proactively manage all workflow queues and case load- Interact daily with customers, external parties, and internal teams via email- Communicate effectively to manage customer objections to resolution- Become a recordings expert by answering questions, advising, and troubleshooting recording related issues- Drive other projects as required or as business needs changeWorking hours: 8:00 AM - 5:00 PMSkills:- Mature, calm, collaborative, and positive demeanor- Detail-oriented, resourceful, and able to manage shifting priorities- Previous experience in property and title is a plus (not required)Education:High SchoolExperience:0-1 yearsQualifications:- 1+ years of experience in data entry preferred (or similar)- Proficient problem solving, project management skills, and analytical skills- Proficient in the use of Chrome, Adobe Acrobat Professional, MS Office- Excellent written and verbal communication skills required- Ability to positively and effectively interact with internal and external customers- Regular, reliable, and predictable performance required- Ability to work well with others in a collaborative team environment APPLY HERE---OR---Text RECORDINGS to 801-519-5093Want to talk to us right away? -- Call Us 801-519-5093.Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Spokane, Washington
      • Temp to Perm
      • $37,500 - $40,000 per year
      • 2:30 PM - 10:00 PM
      Spherion Staffing is looking for Customer Service Representatives to take inbound calls regarding property and auto insurance. You will provide professional customer service, review and update customer records on computerized data base. Eventually will learn ad add vehicles and driver's to policies. Resolve problems and refer to responsible parties. We are looking for people who excel at customer service, comfortable on the phones and looking for a career not just a job! These are Direct Hire positions, you will be hired on with the client from day one!$37,500 annual to start plus 15% shift differentialHours:2:30pm-10pm Mon, Thur, Fri8am-3:30pm Saturday1:30pm-9pm SundayPositions are Direct Hire with the clientExcellent BenefitsResponsibilities:* Inbound Calls* Customer Service* Data Entry* Continual learning of job and companyWorking hours: 2:30 PM - 10:00 PMSkills:Superior oral communications skills on the telephoneGood written communication skillsProblem solving abilityWorking knowledge of Microsoft OfficeEducation:High SchoolExperience:0-1 yearsQualifications:* Minimum of 6 months of Customer Service experience* High School Diploma or equivalent* Ability to pass a pre-employment background screening Apply onlineSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Spherion Staffing is looking for Customer Service Representatives to take inbound calls regarding property and auto insurance. You will provide professional customer service, review and update customer records on computerized data base. Eventually will learn ad add vehicles and driver's to policies. Resolve problems and refer to responsible parties. We are looking for people who excel at customer service, comfortable on the phones and looking for a career not just a job! These are Direct Hire positions, you will be hired on with the client from day one!$37,500 annual to start plus 15% shift differentialHours:2:30pm-10pm Mon, Thur, Fri8am-3:30pm Saturday1:30pm-9pm SundayPositions are Direct Hire with the clientExcellent BenefitsResponsibilities:* Inbound Calls* Customer Service* Data Entry* Continual learning of job and companyWorking hours: 2:30 PM - 10:00 PMSkills:Superior oral communications skills on the telephoneGood written communication skillsProblem solving abilityWorking knowledge of Microsoft OfficeEducation:High SchoolExperience:0-1 yearsQualifications:* Minimum of 6 months of Customer Service experience* High School Diploma or equivalent* Ability to pass a pre-employment background screening Apply onlineSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Frederick, Maryland
      • Temp to Perm
      • $14.00 - $16.00 per hour
      • 7:00 AM - 5:00 PM
      Busy and growing agriculture shop looking for parts counter professional to help in customer orders and cataloguingResponsibilities:Pulling parts and supporting customer requests from computer and catalogs Work with customers over the phone and face to face Follow and update customer orders according to work ticketsWorking hours: 7:00 AM - 5:00 PMSkills:Exceptional customer service Experience in agriculture support, knowledge, and parts cataloguing Able to work in fast paced environment with ever changing criteriaComfortable on the phones and able to provide customer updatesEducation:High SchoolExperience:1-4 yearsQualifications:Cataloging Experience in previous parts management or counter environment Excellent customer service Good computer skills and data entry abilities Able to work in busy environment with slightly changing schedules; including some Saturdays Give Spherion a call today at 301-694-7700 or apply HERE!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Busy and growing agriculture shop looking for parts counter professional to help in customer orders and cataloguingResponsibilities:Pulling parts and supporting customer requests from computer and catalogs Work with customers over the phone and face to face Follow and update customer orders according to work ticketsWorking hours: 7:00 AM - 5:00 PMSkills:Exceptional customer service Experience in agriculture support, knowledge, and parts cataloguing Able to work in fast paced environment with ever changing criteriaComfortable on the phones and able to provide customer updatesEducation:High SchoolExperience:1-4 yearsQualifications:Cataloging Experience in previous parts management or counter environment Excellent customer service Good computer skills and data entry abilities Able to work in busy environment with slightly changing schedules; including some Saturdays Give Spherion a call today at 301-694-7700 or apply HERE!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Port St Lucie, Florida
      • Temporary
      • $13.00 per hour
      • 6:00 AM - 6:00 PM (Various Shifts Available)
      Spherion is in search of Customer Service Representative Professionals for a temporary 3 week assignment starting on August 2, 2022.Customer Service Representatives must have excellent communication skills, problem solving ability and the ability to multitask. Minimum two (2) years medical office experience and/or a minimum two years medical insurance experience.We are looking for applicants who are self-starters and do their best to help others. Should be detail oriented with good interpersonal and customer service skills.Responsibilities:?? Manage large amounts of inbound calls?? Identify and assess customers??? needs to achieve satisfaction?? Build sustainable relationships and trust with customer accounts through open and interactive communication?? Provide accurate, valid and complete information by using the right methods/tools?? Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution?? Take the extra mile to engage customersWorking hours: 6:00 AM - 6:00 PM (Various Shifts Available)Skills:- Proven customer support experience or experience as a client service representative- Ablility to use active listening skills- Demonstrate respect for our customers and fellow team members in every interaction.- Customer orientation and ability to adapt/respond to different types of characters- Ability to multi-task, prioritize, and manage time effectivelyEducation:High SchoolExperience:0-1 yearsQualifications:?? Ability to type 25 Words Per Minute?? Bilingual is a plus but not required (Spanish and Creole) Spherion offers competitive pay, benefits, skills development and access to opportunities for professional growth.Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Spherion is in search of Customer Service Representative Professionals for a temporary 3 week assignment starting on August 2, 2022.Customer Service Representatives must have excellent communication skills, problem solving ability and the ability to multitask. Minimum two (2) years medical office experience and/or a minimum two years medical insurance experience.We are looking for applicants who are self-starters and do their best to help others. Should be detail oriented with good interpersonal and customer service skills.Responsibilities:?? Manage large amounts of inbound calls?? Identify and assess customers??? needs to achieve satisfaction?? Build sustainable relationships and trust with customer accounts through open and interactive communication?? Provide accurate, valid and complete information by using the right methods/tools?? Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution?? Take the extra mile to engage customersWorking hours: 6:00 AM - 6:00 PM (Various Shifts Available)Skills:- Proven customer support experience or experience as a client service representative- Ablility to use active listening skills- Demonstrate respect for our customers and fellow team members in every interaction.- Customer orientation and ability to adapt/respond to different types of characters- Ability to multi-task, prioritize, and manage time effectivelyEducation:High SchoolExperience:0-1 yearsQualifications:?? Ability to type 25 Words Per Minute?? Bilingual is a plus but not required (Spanish and Creole) Spherion offers competitive pay, benefits, skills development and access to opportunities for professional growth.Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Metairie, Louisiana
      • Temp to Perm
      • $17.00 - $18.00 per hour
      • 8:00 AM - 4:00 PM
      We have a professional Customer Service opportunity available in Metairie, LA. Our client is a property and causality firm serving Louisiana from their offices in Metairie. Compensation for this role is negotiable for qualified candidates. Feel free to reach out to Hannah or Charles directly if you would like to learn more about this opportunity: 504-455-6565. We look forward to hearing from you, and thank you for considering Spherion New Orleans as a partner in your career progression!Responsibilities:- fielding heavy inbound calls- communicates with insurance companies, agents and insured parties- administrates case management information- faxes and emails documents- processes claims information and paymentsWorking hours: 8:00 AM - 4:00 PMSkills:- knowledge of the insurance industry, preferably property and casualtyEducation:High SchoolExperience:0-1 yearsQualifications:- high level communication skillset- ability to field up to 100 per calls per day- Windows PC and MS Excel fluent Thank you for your interest in working with Spherion; we appreciate you considering us as a partner in your career progression! If you would prefer to submit your resume via email, or have any questions regarding the role feel free to reach out to us directly: 504-455-6565 / spherionneworleans@spherion.com.Let's get to work!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      We have a professional Customer Service opportunity available in Metairie, LA. Our client is a property and causality firm serving Louisiana from their offices in Metairie. Compensation for this role is negotiable for qualified candidates. Feel free to reach out to Hannah or Charles directly if you would like to learn more about this opportunity: 504-455-6565. We look forward to hearing from you, and thank you for considering Spherion New Orleans as a partner in your career progression!Responsibilities:- fielding heavy inbound calls- communicates with insurance companies, agents and insured parties- administrates case management information- faxes and emails documents- processes claims information and paymentsWorking hours: 8:00 AM - 4:00 PMSkills:- knowledge of the insurance industry, preferably property and casualtyEducation:High SchoolExperience:0-1 yearsQualifications:- high level communication skillset- ability to field up to 100 per calls per day- Windows PC and MS Excel fluent Thank you for your interest in working with Spherion; we appreciate you considering us as a partner in your career progression! If you would prefer to submit your resume via email, or have any questions regarding the role feel free to reach out to us directly: 504-455-6565 / spherionneworleans@spherion.com.Let's get to work!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Livonia, Michigan
      • Temporary
      • $15.00 per hour
      • 8:15 AM - 5:00 PM
      We are looking for a call center customer service representative to provide outstanding service to our customers and potential customers. You will be required to answer queries, handle complaints, and troubleshoot problems in a professional and polite manner to ensure effective resolution and customer satisfaction.The ideal call center customer service representative will be customer-focused, detail orientated, and target driven. You should be polite, accurate, knowledgeable, and able to work well within a team.Resolve customer accounts/collections while providing quality customer service on inbound and outbound calls.Responsibilities:Complies with all specified FDCPA, state and city laws and provisions, as outlined in the GC Services Compliance with FDCPA and State Collection laws Statement, the GCS A/R Training program and the FDCPA Test.Work with customers to pay balance in full or set up the best possible arrangements.Documents all activity in the client/GC system in a concise and accurate manner.Corrects any deficiencies or oversights as outlined by U/M or Manager during telephone monitor, file activity, or QA reviews.Maintains good public relations.Cope with high-stress environment caused by speaking with emotional callers.Adhere to Company attendance, punctuality, and meal and rest break requirementsMaintain concentration and focus in order to meet performance goalsReact positively to an ongoing, changing environmentDemonstrate the ability to handle pressure when attempting to meet deadlines and performance goalsMaintain good working relationship with assigned supervisors and coworkersWork safely without presenting a threat to self or othersWorking hours: 8:15 AM - 5:00 PMSkills:Ability to resolve conflict and diffuse tension.Education:High SchoolExperience:0-1 yearsQualifications:High school diploma or equivalent.Ability to resolve conflict and diffuse tension.Being able to speak more than one language fluently would be highly advantageous but not requiredExceptional telephone manner, customer service skills, active listening skills, verbal, and written communication skills. Apply Today!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      We are looking for a call center customer service representative to provide outstanding service to our customers and potential customers. You will be required to answer queries, handle complaints, and troubleshoot problems in a professional and polite manner to ensure effective resolution and customer satisfaction.The ideal call center customer service representative will be customer-focused, detail orientated, and target driven. You should be polite, accurate, knowledgeable, and able to work well within a team.Resolve customer accounts/collections while providing quality customer service on inbound and outbound calls.Responsibilities:Complies with all specified FDCPA, state and city laws and provisions, as outlined in the GC Services Compliance with FDCPA and State Collection laws Statement, the GCS A/R Training program and the FDCPA Test.Work with customers to pay balance in full or set up the best possible arrangements.Documents all activity in the client/GC system in a concise and accurate manner.Corrects any deficiencies or oversights as outlined by U/M or Manager during telephone monitor, file activity, or QA reviews.Maintains good public relations.Cope with high-stress environment caused by speaking with emotional callers.Adhere to Company attendance, punctuality, and meal and rest break requirementsMaintain concentration and focus in order to meet performance goalsReact positively to an ongoing, changing environmentDemonstrate the ability to handle pressure when attempting to meet deadlines and performance goalsMaintain good working relationship with assigned supervisors and coworkersWork safely without presenting a threat to self or othersWorking hours: 8:15 AM - 5:00 PMSkills:Ability to resolve conflict and diffuse tension.Education:High SchoolExperience:0-1 yearsQualifications:High school diploma or equivalent.Ability to resolve conflict and diffuse tension.Being able to speak more than one language fluently would be highly advantageous but not requiredExceptional telephone manner, customer service skills, active listening skills, verbal, and written communication skills. Apply Today!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Owatonna, Minnesota
      • Temp to Perm
      • $24.00 per hour
      • 8:00 AM - 4:30 PM
      This position provides after sales support and repair services to corporate accounts and end users by addressing product repair requests and Service Repair Center inquiries while continuously supporting our commitment to customer satisfaction.Responsibilities:Provide prompt and courteous service to customers by telephone, chat, and email.Use strong communication skills to effectively listen, interpret, and respond to customer needs. Provide accurate information to customers and about repair ticket status, billing information, repair procedures, and general Service Repair questions.Make appropriate decisions regarding credits to accounts and sales order priority to ensure customer retention and satisfaction.Demonstrate a full understanding of SAP, C4C, and other online resources to respond to internal and external customer's questions and order requests.Accurately enter tickets into C4C to fulfill requests from account representatives.Maintain spreadsheets and charts relating to each national chain, OE entity, or Distributor as required by customer agreements and performance metrics.Act as a support function for other Customer Specialist team members on processes, procedures, and requirements.Work effectively with Service Repair departments to assure customer satisfaction and departmental goals are met.Continually comply with updated process methods in Customer Specialist department.Based on customer needs, make recommendations for changes to current processes in Service departments.Working hours: 8:00 AM - 4:30 PM - Hybrid Remote (In-office 2 days per week)Skills:General knowledge of repair and service processesGeneral knowledge of the products and their accessoriesEffective verbal and written communicationGeneral PC skills, including email, internet, Microsoft Word, and ExcelKeyboarding skills at 50 wpm typing and 6,000 cph data entry (Ability to accurately enter alpha numeric data)Effective Time management and problem solving skillsDetail orientated and Individual decision makingCommitment to long term customer retentionAbility to effectively communicate complex information using a professional presence in all situationsAbility to handle conflict during customer interactions while maintaining tact and customer service skills when assisting the next customerAbility to maintain a solid, credible customer relationshipAbility to function effectively independently and in a team environmentAbility to perform multiple tasks simultaneouslyEducation:AssociateExperience:4-7 yearsQualifications:Associates Degree in related field or equivalent is requiredFive years call center/office experience in customer service or direct contact with customers is requiredApply today!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      This position provides after sales support and repair services to corporate accounts and end users by addressing product repair requests and Service Repair Center inquiries while continuously supporting our commitment to customer satisfaction.Responsibilities:Provide prompt and courteous service to customers by telephone, chat, and email.Use strong communication skills to effectively listen, interpret, and respond to customer needs. Provide accurate information to customers and about repair ticket status, billing information, repair procedures, and general Service Repair questions.Make appropriate decisions regarding credits to accounts and sales order priority to ensure customer retention and satisfaction.Demonstrate a full understanding of SAP, C4C, and other online resources to respond to internal and external customer's questions and order requests.Accurately enter tickets into C4C to fulfill requests from account representatives.Maintain spreadsheets and charts relating to each national chain, OE entity, or Distributor as required by customer agreements and performance metrics.Act as a support function for other Customer Specialist team members on processes, procedures, and requirements.Work effectively with Service Repair departments to assure customer satisfaction and departmental goals are met.Continually comply with updated process methods in Customer Specialist department.Based on customer needs, make recommendations for changes to current processes in Service departments.Working hours: 8:00 AM - 4:30 PM - Hybrid Remote (In-office 2 days per week)Skills:General knowledge of repair and service processesGeneral knowledge of the products and their accessoriesEffective verbal and written communicationGeneral PC skills, including email, internet, Microsoft Word, and ExcelKeyboarding skills at 50 wpm typing and 6,000 cph data entry (Ability to accurately enter alpha numeric data)Effective Time management and problem solving skillsDetail orientated and Individual decision makingCommitment to long term customer retentionAbility to effectively communicate complex information using a professional presence in all situationsAbility to handle conflict during customer interactions while maintaining tact and customer service skills when assisting the next customerAbility to maintain a solid, credible customer relationshipAbility to function effectively independently and in a team environmentAbility to perform multiple tasks simultaneouslyEducation:AssociateExperience:4-7 yearsQualifications:Associates Degree in related field or equivalent is requiredFive years call center/office experience in customer service or direct contact with customers is requiredApply today!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Madison, Wisconsin
      • Temporary
      • $19.00 - $20.00 per hour
      • 7:00 AM - 5:00 PM
      Spherion is currently recruiting for several temp-to-hire medical receptionists who have Epic technology experience for our westside healthcare company, Associated Physicians. AP's mission is to provide safe, caring, and unbiased medical treatment in an environment that is inclusive of everyone. There are several opportunities that we are hiring for. The tasks may vary from working with the Physcial Therapy team to the Registration team or even directly with Patient Services.The Patient Services Representative, under the general supervision of the Reception Supervisor, promptly answers incoming clinic calls; takes messages; schedules appointments for pediatrics, internal medicine, and OB/GYN; and directs calls to the appropriate staff person or department. The Patient Services Representative is also responsible for patient registration, check in, and payment collection.Responsibilities:Immediately acknowledges and greets patients and others in a positive and helpful manner.Answers telephone in a pleasant and professional manner, identifying department and name.Schedules appointments and notifies patient of need to bring necessary identification, and insurance, financial and/or legal documents.Schedules, reschedules, cancels and coordinates patient appointments per provider protocol, ensuring that patient is aware of all necessary post-appointment care and future appointments.Completes any pre- visit questionnaires and screening with the patient.Builds and maintains provider schedules. Accurately schedules, reschedules, cancels, and coordinates patient appointments per protocol.Verifies demographic and insurance information. Schedules patients for follow-up appointments and procedures.Contacts patients 1-2 days prior to appointment to confirm appointment.Checks patients in and verifies patient demographic, insurance and primary careprovider (PCP) information and accurately updates information.Privacy Notice and other forms such as Care Everywhere, MyChart enrollment and other items as needed.Copies necessary patient documents. Explains financial and clinic policies.Enters necessary patient memos in Epic or refers patient to registration staff for further assistance. Notifies provider/nursing staff of patient?s arrival via computer.Monitors waiting room, notifying appropriate staff of concerns.Reviews patient notes and follows through on requests from business office (e.g. checking for payment before scheduling, directing patient to registration for copy of insurance card, etc.).Identifies accounts to be combined or separated and provides account information to appropriate business office staff.Refers patient concerns to Reception or Business Office Supervisor, or Director of Business Operations.Reviews patient?s account and provides necessary assistance. Accepts payments in person and provides receipt.Collects copays and patient balances. Accurately balances cash drawer at beginning and end of shift.Releases copies of prepared medical records to patients or other authorized individuals.Provides documents and forms, written prescriptions and drug samples to patients as directed.Communicates regularly with providers and nurses to ensure practices run smoothly and efficiently.Maintains adequate level of office supplies and forms, ordering office supplies as necessary.Working hours: 7:00 AM - 5:00 PMSkills:PC/typing and telephone experience; pleasant, outgoing personalityAbility to perform multiple tasks in a fast-paced environmentAbility to maintain patient confidentialityExcellent organization, planning, and prioritization skillsClear and effective written and verbal communication skillsAbility to establish and maintain effective working relationships with physicians, staff, patients, other healthcare facilities, service providers, and general public- Knowledge of clinic policies and procedures related to infection control, environmental safety, and patient confidentiality.Knowledge or experience with health or dental plans, third party payers, CPT and ICD coding, and medical terminology; and cash handling experience preferred.Education:High SchoolExperience:1-4 yearsQualifications:High school diploma or equivalentPrior reception, registration or insurance experiencePC/typing and telephone experiencepleasant, outgoing personalityability to perform multiple tasks in a fast-paced environmentability to maintain patient confidentialityexcellent organization, planning, and prioritization skillsclear and effective written and verbal communication skillsability to establish and maintain effective working relationships with physicians, staff, patients, other healthcare facilities, service providers, and general publicand knowledge of clinic policies and procedures related to infection control, environmental safety, and patient confidentiality Previous experience in medical, dental or insurance settingKnowledge or experience with health or dental plans, third party payers, CPT and ICD coding, and medical terminologyCash handling experiencePrior Epic experience is highly preferredSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Spherion is currently recruiting for several temp-to-hire medical receptionists who have Epic technology experience for our westside healthcare company, Associated Physicians. AP's mission is to provide safe, caring, and unbiased medical treatment in an environment that is inclusive of everyone. There are several opportunities that we are hiring for. The tasks may vary from working with the Physcial Therapy team to the Registration team or even directly with Patient Services.The Patient Services Representative, under the general supervision of the Reception Supervisor, promptly answers incoming clinic calls; takes messages; schedules appointments for pediatrics, internal medicine, and OB/GYN; and directs calls to the appropriate staff person or department. The Patient Services Representative is also responsible for patient registration, check in, and payment collection.Responsibilities:Immediately acknowledges and greets patients and others in a positive and helpful manner.Answers telephone in a pleasant and professional manner, identifying department and name.Schedules appointments and notifies patient of need to bring necessary identification, and insurance, financial and/or legal documents.Schedules, reschedules, cancels and coordinates patient appointments per provider protocol, ensuring that patient is aware of all necessary post-appointment care and future appointments.Completes any pre- visit questionnaires and screening with the patient.Builds and maintains provider schedules. Accurately schedules, reschedules, cancels, and coordinates patient appointments per protocol.Verifies demographic and insurance information. Schedules patients for follow-up appointments and procedures.Contacts patients 1-2 days prior to appointment to confirm appointment.Checks patients in and verifies patient demographic, insurance and primary careprovider (PCP) information and accurately updates information.Privacy Notice and other forms such as Care Everywhere, MyChart enrollment and other items as needed.Copies necessary patient documents. Explains financial and clinic policies.Enters necessary patient memos in Epic or refers patient to registration staff for further assistance. Notifies provider/nursing staff of patient?s arrival via computer.Monitors waiting room, notifying appropriate staff of concerns.Reviews patient notes and follows through on requests from business office (e.g. checking for payment before scheduling, directing patient to registration for copy of insurance card, etc.).Identifies accounts to be combined or separated and provides account information to appropriate business office staff.Refers patient concerns to Reception or Business Office Supervisor, or Director of Business Operations.Reviews patient?s account and provides necessary assistance. Accepts payments in person and provides receipt.Collects copays and patient balances. Accurately balances cash drawer at beginning and end of shift.Releases copies of prepared medical records to patients or other authorized individuals.Provides documents and forms, written prescriptions and drug samples to patients as directed.Communicates regularly with providers and nurses to ensure practices run smoothly and efficiently.Maintains adequate level of office supplies and forms, ordering office supplies as necessary.Working hours: 7:00 AM - 5:00 PMSkills:PC/typing and telephone experience; pleasant, outgoing personalityAbility to perform multiple tasks in a fast-paced environmentAbility to maintain patient confidentialityExcellent organization, planning, and prioritization skillsClear and effective written and verbal communication skillsAbility to establish and maintain effective working relationships with physicians, staff, patients, other healthcare facilities, service providers, and general public- Knowledge of clinic policies and procedures related to infection control, environmental safety, and patient confidentiality.Knowledge or experience with health or dental plans, third party payers, CPT and ICD coding, and medical terminology; and cash handling experience preferred.Education:High SchoolExperience:1-4 yearsQualifications:High school diploma or equivalentPrior reception, registration or insurance experiencePC/typing and telephone experiencepleasant, outgoing personalityability to perform multiple tasks in a fast-paced environmentability to maintain patient confidentialityexcellent organization, planning, and prioritization skillsclear and effective written and verbal communication skillsability to establish and maintain effective working relationships with physicians, staff, patients, other healthcare facilities, service providers, and general publicand knowledge of clinic policies and procedures related to infection control, environmental safety, and patient confidentiality Previous experience in medical, dental or insurance settingKnowledge or experience with health or dental plans, third party payers, CPT and ICD coding, and medical terminologyCash handling experiencePrior Epic experience is highly preferredSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Albert Lea, Minnesota
      • Permanent
      • $15.00 - $20.00 per hour
      • 8:00 AM - 5:00 PM
      A. You are the business card of our company. You are usually the first and last person to deal with all of the customers and vendors. You must always portray the image and ethics of our company in everything you do. Customer satisfaction will depend on your people skills.B. The primary function is to integrate between the customer, technician, and vendor while maintaining control and a orderly environment. You will need to identify the customers' problems and expectations, then effectively document and communicate all information to the technician.C. You must always keep the customers best interest in mind while remembering we are the professionals hired by them to identify and repair their vehicles problems. You must sell our services properly; experience, expertise, equipment, and knowledge. You must also make sure we have delivered what was sold, and that the customer is well aware of what they are paying for and why. D. You are the primary salesman and receptionist. You must understand our Industry to be able to instill confidence in or technical ability and competence. This must always portray a professional appearance and attitude, both in person and on the telephone. This is inclusive of all contacts; customers, employees, vendors, outside sales, etc.Responsibilities:Duties and Responsibilities1.Control customer complaints through quality control of all work.2.Address and resolve customer concerns and complaints.3.Target an average of 3 billable hours and $350 total sale per Repair Order.4.Maintain an average overall gross profit of at least 60%.5.Maintain reception area in a clean orderly fashion.6.Facilitate special customer needs: Vehicle or customer pickup or delivery. Towing arrangements as necessary. Rental car arrangements as necessary.7.Provide customers with information brochures and diagnostic worksheets.8.Open and prepare the shop for business operations in the morning by proper time. Close the shop and operations at the appropriate times as necessary.9.Scheduling of all appointments.10.Create and completely fill out all Work Orders.11.Securing approval or authorization of all work orders and validate payment.12..Maintain workflow and productivity.13.Acquisition of all parts needed for the repair operation, including inventoried parts and maintaining inventory.14.Answer telephones (promptly and) courteously, before the second ring if at all possible. m prior repair orders.15.Send Thank you cards to all new customers, large purchases and to people that refer new customers.16.Handle all parts credits and returns: cores, warranties and unused new parts. Must insure proper credit invoice is received from supplier. Maintain returned parts ledger.Working hours: 8:00 AM - 5:00 PMSkills:1.-Positive attitude and personality. Able to work with the public and maintain a positive attitude in the most stressful environments. Must be able to communicate effectively with customers. Have a basic understanding of the automotive industry.2.-Able to work with minimal supervision.3.-Able to earn the trust of co-workers, vendors and customers.4.-Possess a willingness to learn new skills.5.-General understanding of automotive components.6.-Able to cope with a stressful environment and periods of stress and tension.Education:High SchoolExperience:1-4 yearsQualifications:QUALIFICATIONSB.Specific1.High School diploma.2.Good working knowledge of computers.3.Good working knowledge of standard office equipment; calculator, multi-line phone system, photocopier.4.Able to type/keyboard 40 words per minute on standard keyboard, with less than 5% error.5.Good working knowledge of Microsoft Office products: Word, Excel, Publisher, etc. 6.Minimum of 4 years experience in the automotive industry, or Customer relations, or Similar position.7.Formal Automotive Service Advisor Training.8.Valid MN Drivers License.9.Ability to work long hours when required.10.Able to lift 40 pounds. This is a Direct Hire position with a reputable locally owned Auto Repair Shop that has been in business for a very long time. Great Benefits! Monday thru Friday 8-5pm. No Weekends, No Holidays!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      A. You are the business card of our company. You are usually the first and last person to deal with all of the customers and vendors. You must always portray the image and ethics of our company in everything you do. Customer satisfaction will depend on your people skills.B. The primary function is to integrate between the customer, technician, and vendor while maintaining control and a orderly environment. You will need to identify the customers' problems and expectations, then effectively document and communicate all information to the technician.C. You must always keep the customers best interest in mind while remembering we are the professionals hired by them to identify and repair their vehicles problems. You must sell our services properly; experience, expertise, equipment, and knowledge. You must also make sure we have delivered what was sold, and that the customer is well aware of what they are paying for and why. D. You are the primary salesman and receptionist. You must understand our Industry to be able to instill confidence in or technical ability and competence. This must always portray a professional appearance and attitude, both in person and on the telephone. This is inclusive of all contacts; customers, employees, vendors, outside sales, etc.Responsibilities:Duties and Responsibilities1.Control customer complaints through quality control of all work.2.Address and resolve customer concerns and complaints.3.Target an average of 3 billable hours and $350 total sale per Repair Order.4.Maintain an average overall gross profit of at least 60%.5.Maintain reception area in a clean orderly fashion.6.Facilitate special customer needs: Vehicle or customer pickup or delivery. Towing arrangements as necessary. Rental car arrangements as necessary.7.Provide customers with information brochures and diagnostic worksheets.8.Open and prepare the shop for business operations in the morning by proper time. Close the shop and operations at the appropriate times as necessary.9.Scheduling of all appointments.10.Create and completely fill out all Work Orders.11.Securing approval or authorization of all work orders and validate payment.12..Maintain workflow and productivity.13.Acquisition of all parts needed for the repair operation, including inventoried parts and maintaining inventory.14.Answer telephones (promptly and) courteously, before the second ring if at all possible. m prior repair orders.15.Send Thank you cards to all new customers, large purchases and to people that refer new customers.16.Handle all parts credits and returns: cores, warranties and unused new parts. Must insure proper credit invoice is received from supplier. Maintain returned parts ledger.Working hours: 8:00 AM - 5:00 PMSkills:1.-Positive attitude and personality. Able to work with the public and maintain a positive attitude in the most stressful environments. Must be able to communicate effectively with customers. Have a basic understanding of the automotive industry.2.-Able to work with minimal supervision.3.-Able to earn the trust of co-workers, vendors and customers.4.-Possess a willingness to learn new skills.5.-General understanding of automotive components.6.-Able to cope with a stressful environment and periods of stress and tension.Education:High SchoolExperience:1-4 yearsQualifications:QUALIFICATIONSB.Specific1.High School diploma.2.Good working knowledge of computers.3.Good working knowledge of standard office equipment; calculator, multi-line phone system, photocopier.4.Able to type/keyboard 40 words per minute on standard keyboard, with less than 5% error.5.Good working knowledge of Microsoft Office products: Word, Excel, Publisher, etc. 6.Minimum of 4 years experience in the automotive industry, or Customer relations, or Similar position.7.Formal Automotive Service Advisor Training.8.Valid MN Drivers License.9.Ability to work long hours when required.10.Able to lift 40 pounds. This is a Direct Hire position with a reputable locally owned Auto Repair Shop that has been in business for a very long time. Great Benefits! Monday thru Friday 8-5pm. No Weekends, No Holidays!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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