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        • South Jordan, Utah
        • Temp to Perm
        • $19.17 per hour
        • 6:00 AM - 10:00 PM (Various Shifts Available)
        We have a new opening for Banking Customer Service in South Jordan, UT starting on 7/19/2021. We're looking for individuals who have longevity in their jobs and looking for a career. Weekly Pay - Long Term. Apply today! Pay: $19.17Duration: At least a 6 months temp-hireHours: Must be flexible to work a shift Mon-Sun 6AM-10PMResponsibilities:This role will ONLY be remote for the first 3 week of training before moving back on-site for full-time employment. Applicants will also need to have the proper remote capabilities Remote capabilities = a functioning computer (laptop or desktop ? MAC or PC), reliable high speed internet, quiet workspace, and a phone line.Working hours: 6:00 AM - 10:00 PM (Various Shifts Available)Skills:Client Support Service Professionals handle incoming phone calls regarding various service inquiries on Morgan Stanley accounts. Calls will need to respond with a high degree of accuracy and efficiency, while consistently meeting key department performance metrics. Functional support areas include Morgan Stanley Cash Management products and services, Morgan Stanley Online (client website) and Mobile app, and general account or financial related inquiries. Successful applicants will be highly professional, career driven, and committed to World-Class Service.- Ability to contribute in a fast paced, team-oriented environment.- Aptitude to multi-task and adjust quickly to change in a busy financial service centerEducation:High SchoolExperience:1-4 yearsQualifications:Preference for 1 of the following criteria:? College Degree? Previous contact center experience Text- SoJo to 801-261-8880 or email your resume to angiejohnson@spherion.comSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
        We have a new opening for Banking Customer Service in South Jordan, UT starting on 7/19/2021. We're looking for individuals who have longevity in their jobs and looking for a career. Weekly Pay - Long Term. Apply today! Pay: $19.17Duration: At least a 6 months temp-hireHours: Must be flexible to work a shift Mon-Sun 6AM-10PMResponsibilities:This role will ONLY be remote for the first 3 week of training before moving back on-site for full-time employment. Applicants will also need to have the proper remote capabilities Remote capabilities = a functioning computer (laptop or desktop ? MAC or PC), reliable high speed internet, quiet workspace, and a phone line.Working hours: 6:00 AM - 10:00 PM (Various Shifts Available)Skills:Client Support Service Professionals handle incoming phone calls regarding various service inquiries on Morgan Stanley accounts. Calls will need to respond with a high degree of accuracy and efficiency, while consistently meeting key department performance metrics. Functional support areas include Morgan Stanley Cash Management products and services, Morgan Stanley Online (client website) and Mobile app, and general account or financial related inquiries. Successful applicants will be highly professional, career driven, and committed to World-Class Service.- Ability to contribute in a fast paced, team-oriented environment.- Aptitude to multi-task and adjust quickly to change in a busy financial service centerEducation:High SchoolExperience:1-4 yearsQualifications:Preference for 1 of the following criteria:? College Degree? Previous contact center experience Text- SoJo to 801-261-8880 or email your resume to angiejohnson@spherion.comSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
        • Reno, Nevada
        • Temporary
        • $15.50 - $16.00 per hour
        • 9:00 AM - 6:00 PM
        We have the immediate need for two care coordinators and 1 claims coordinator. 9am-6pm PST. Care Coordinators need to have strong attention to detail for this assignment as they will be working on a pilot project. Bilingual a plus but not mandatoryThe Claims Advocate role serves as a liaison between plan members, providers and health insurance companies to get claims issues resolved. The Claims Advocate handles the communication and paperwork with a health insurance carrier and provides members and their families with an experienced insurance liaison to review bills and insurance coverage and to provide a report on potential savings. The Claims Advocate will provide support for plan members and appeal on behalf of members.Responsibilities:Providing effective and timely customer service for members, providers, insurer and clientEnsuring timely follow-up on member requests for accounts to be reviewedOrganization of health insurance paperworkAudit hospital and provider chargesReview medical bills and determine proper paymentNegotiation with providers on plan member balancesChallenging denials of claims by the insurance companyContacting providers and insurance companies to resolve claim concernsAssisting with understanding of explanation of benefits (EOBs)Enabling members to get the errors fixed and recoup or lower their expenses by resolving their:medical billsdenied medical claimsmedical letters of appealAnalyzing and identifying trends and patterns related to member billing complaintsCollaborate with peers across functionsUnderstand the evolving business requirements and adapt the operational processes to meet those requirementsModel a culture reflective of our Core Company Values; gain and maintain a thorough understanding of the Patient Care Team policies, processes, software, etc.Working hours: 9:00 AM - 6:00 PMSkills:Proven track record of driving measurable efficiency resultsPassion for providing supportMedical billing/coding certification (CPC) preferredCurrently this is an in office/non-remote roleEducation:No Degree RequiredExperience:1-4 yearsQualifications:Prior work experience in a claims advocate role strongly preferredExperience in health insurance claims adjudication, medical billing/codingHighly effective communication, problem resolution and organizational skillsDemonstrated ability to meet goals in a rapidly changing environmentExcellent data and overall analytical skills Positions are currently in office. Company is nationally recognized healthcare integration office.Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
        We have the immediate need for two care coordinators and 1 claims coordinator. 9am-6pm PST. Care Coordinators need to have strong attention to detail for this assignment as they will be working on a pilot project. Bilingual a plus but not mandatoryThe Claims Advocate role serves as a liaison between plan members, providers and health insurance companies to get claims issues resolved. The Claims Advocate handles the communication and paperwork with a health insurance carrier and provides members and their families with an experienced insurance liaison to review bills and insurance coverage and to provide a report on potential savings. The Claims Advocate will provide support for plan members and appeal on behalf of members.Responsibilities:Providing effective and timely customer service for members, providers, insurer and clientEnsuring timely follow-up on member requests for accounts to be reviewedOrganization of health insurance paperworkAudit hospital and provider chargesReview medical bills and determine proper paymentNegotiation with providers on plan member balancesChallenging denials of claims by the insurance companyContacting providers and insurance companies to resolve claim concernsAssisting with understanding of explanation of benefits (EOBs)Enabling members to get the errors fixed and recoup or lower their expenses by resolving their:medical billsdenied medical claimsmedical letters of appealAnalyzing and identifying trends and patterns related to member billing complaintsCollaborate with peers across functionsUnderstand the evolving business requirements and adapt the operational processes to meet those requirementsModel a culture reflective of our Core Company Values; gain and maintain a thorough understanding of the Patient Care Team policies, processes, software, etc.Working hours: 9:00 AM - 6:00 PMSkills:Proven track record of driving measurable efficiency resultsPassion for providing supportMedical billing/coding certification (CPC) preferredCurrently this is an in office/non-remote roleEducation:No Degree RequiredExperience:1-4 yearsQualifications:Prior work experience in a claims advocate role strongly preferredExperience in health insurance claims adjudication, medical billing/codingHighly effective communication, problem resolution and organizational skillsDemonstrated ability to meet goals in a rapidly changing environmentExcellent data and overall analytical skills Positions are currently in office. Company is nationally recognized healthcare integration office.Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
        • Morrisville, North Carolina
        • Temporary
        • $13.00 - $14.00 per hour
        • Various Shifts Available
        As an Enrollment Specialists you will serve as the day-to-day frontline support for members and authorized representatives to provide choice counseling and support with enrollments, disenrollments and appeals for NC residents enrolling in Medicaid benefits.You will help to de-escalate issues as appropriate and properly document all call center contacts. In addition to handling inbound volume, Enrollment Specialists will also assist with Outbound follow up calls and working manual tasks as needed to support the North Carolina Medicaid Transformation program.Responsibilities:Responsibilities:- Handle high volume inbound calls supporting members with counseling when selecting appropriate health care plans to meet their needs- Accurately document member information and call notes- Provide members with accurate information and a positive experience to all callers (callers may also include local county offices)- De-escalate callers when handling complaints and escalating when appropriate- Handle up to 3 incoming chat sessions simultaneously- Complete offline work as neededWorking hours: Various Shifts AvailableSkills:- Accuracy and attention to detail- Ability to work in a fast paced environment- Excellent listening skills- Ability to manage callers with compassion and professionalismEducation:High SchoolExperience:0-1 yearsQualifications:- Must have your own computer, camera, 2 monitors, router and high speed internet- Typing 30 WPM - Ability to pass assessments with qualifying score- Bilingual candidates encouraged to apply Call 919-873-5588 and ask for Kam for immediate considerationSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
        As an Enrollment Specialists you will serve as the day-to-day frontline support for members and authorized representatives to provide choice counseling and support with enrollments, disenrollments and appeals for NC residents enrolling in Medicaid benefits.You will help to de-escalate issues as appropriate and properly document all call center contacts. In addition to handling inbound volume, Enrollment Specialists will also assist with Outbound follow up calls and working manual tasks as needed to support the North Carolina Medicaid Transformation program.Responsibilities:Responsibilities:- Handle high volume inbound calls supporting members with counseling when selecting appropriate health care plans to meet their needs- Accurately document member information and call notes- Provide members with accurate information and a positive experience to all callers (callers may also include local county offices)- De-escalate callers when handling complaints and escalating when appropriate- Handle up to 3 incoming chat sessions simultaneously- Complete offline work as neededWorking hours: Various Shifts AvailableSkills:- Accuracy and attention to detail- Ability to work in a fast paced environment- Excellent listening skills- Ability to manage callers with compassion and professionalismEducation:High SchoolExperience:0-1 yearsQualifications:- Must have your own computer, camera, 2 monitors, router and high speed internet- Typing 30 WPM - Ability to pass assessments with qualifying score- Bilingual candidates encouraged to apply Call 919-873-5588 and ask for Kam for immediate considerationSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
        • Gilbert, Minnesota
        • Temp to Perm
        • $16.00 per hour
        • 7:00 AM - 8:00 PM
        Do you have a knack for customer service? Is helping others second nature? Our client is hiring for an Inbound Call Center position. Not only is this position remote, all equipment required is provided for you! Primary duties may include, but are not limited to: Responds to customer questions via telephone and written correspondence regarding insurance benefits, provider contracts, eligibility and claims. Analyzes problems and provides information/solutions. Operates a PC/image station to obtain and extract information; documents information, activities and changes in the database. Thoroughly documents inquiry outcomes for accurate tracking and analysis.Responsibilities:Develops and maintains positive customer relations and coordinates with various functions within the company to ensure customer requests and questions are handled appropriately and in a timely manner.Seeks, understands and responds to the needs and expectations of internal and external customers. Researches and analyzes data to address operational challenges and customer service issues.Working hours: 8 Hour Shift between the hours of 7:00 AM - 8:00 PMWorking hours: 7:00 AM - 8:00 PMSkills:Receives and places follow-up telephone calls / e-mails to answer customer questions that are routine in nature. Uses computerized systems for tracking, information gathering and troubleshooting. Requires limited knowledge of company services, products, insurance benefits, provider contracts and claims.Education:High SchoolExperience:0-1 yearsQualifications:Requires a HS diploma or equivalent; up to 2 years of previous experience in an automated customer service environment; or any combination of education and experience, which would provide an equivalent background. APPLY TODAY!!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
        Do you have a knack for customer service? Is helping others second nature? Our client is hiring for an Inbound Call Center position. Not only is this position remote, all equipment required is provided for you! Primary duties may include, but are not limited to: Responds to customer questions via telephone and written correspondence regarding insurance benefits, provider contracts, eligibility and claims. Analyzes problems and provides information/solutions. Operates a PC/image station to obtain and extract information; documents information, activities and changes in the database. Thoroughly documents inquiry outcomes for accurate tracking and analysis.Responsibilities:Develops and maintains positive customer relations and coordinates with various functions within the company to ensure customer requests and questions are handled appropriately and in a timely manner.Seeks, understands and responds to the needs and expectations of internal and external customers. Researches and analyzes data to address operational challenges and customer service issues.Working hours: 8 Hour Shift between the hours of 7:00 AM - 8:00 PMWorking hours: 7:00 AM - 8:00 PMSkills:Receives and places follow-up telephone calls / e-mails to answer customer questions that are routine in nature. Uses computerized systems for tracking, information gathering and troubleshooting. Requires limited knowledge of company services, products, insurance benefits, provider contracts and claims.Education:High SchoolExperience:0-1 yearsQualifications:Requires a HS diploma or equivalent; up to 2 years of previous experience in an automated customer service environment; or any combination of education and experience, which would provide an equivalent background. APPLY TODAY!!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
        • Fort Myers, Florida
        • Temp to Perm
        • $12.00 per hour
        • 8:00 AM - 5:00 PM
        Spherion staffing in Partnership with Chico's FAS, is seeking high energy customer service reps for PT and FT work! Stay safe at home (this job can be done 100% from home AFTER A 2 WEEK, ONSITE TRAINING CLASS is completed in Fort Myers FL) Only local candidates in Fort Myers will be considered. These positions are temp to hire. This is a great job if you are looking for flexibility in your schedule. You must be available to work weekend shifts. You will have the opportunities to advance quickly and gain additional pay by taking on training for Omni (Chat functions). If you are computer savvy and have great customer service skills this job is for you!!!Responsibilities:Use customer service and sales skills to optimize the opportunity of each customer contact.Identify and handle customer phone inquiries completely and accurately.Resolve customer complaints and problems to the satisfaction of the customer.Educate the customer about the products and services.Complete and maintain accurate customer data including documentation of discussions, issues, customer requests or other relevant information into Contact Center systems as required.Schedule, assign, or act on any required customer follow-up in accordance with Contact Center guidelines.Maximize opportunities to upsell or cross-sell company products and services.Suggest Contact Center process improvements and participate in Contact Center initiatives for increased effectiveness.Conduct outbound calls for customer surveys, marketing and notification purposes.Use technology tools as directed and within established guidelines.Maintain confidentiality of all company and customer data/information.Participate in individual and team trainings and meetings to ensure knowledge is up to date.Alert management of issues or concerns that require escalation for complete resolution or which may indicate a larger, underlying problem.Able to work independently, adhere to work schedule and manage regular duties with minimal supervision.Able to work at your home base campus (Winder or Fort Myers) when scheduled in advance (e.g., meetings with Supervisor, team meetings, training, etc.) or in unable to work remotely for any reason.Other miscellaneous duties assigned.Working hours: 8:00 AM - 5:00 PMSkills:Technical - Microsoft SuiteDecision QualityInterpersonal SavvyCustomer ServiceEducation:No Degree RequiredExperience:0-1 yearsQualifications:Years of sales/customer service experienceOutstanding interpersonal and relationship building skillsExcellent verbal and written communicationExcellent detail orientation, with the ability to learn and follow policies and procedures correctlyComputer proficiency in Microsoft Office productsAbility to organize and communicate information clearly Apply on line www.spherionjobcentral.comEmail your Resume by replying to this postCall our office at 239-939-9999 for more informationSpherion_GTWB_FTMYERSSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
        Spherion staffing in Partnership with Chico's FAS, is seeking high energy customer service reps for PT and FT work! Stay safe at home (this job can be done 100% from home AFTER A 2 WEEK, ONSITE TRAINING CLASS is completed in Fort Myers FL) Only local candidates in Fort Myers will be considered. These positions are temp to hire. This is a great job if you are looking for flexibility in your schedule. You must be available to work weekend shifts. You will have the opportunities to advance quickly and gain additional pay by taking on training for Omni (Chat functions). If you are computer savvy and have great customer service skills this job is for you!!!Responsibilities:Use customer service and sales skills to optimize the opportunity of each customer contact.Identify and handle customer phone inquiries completely and accurately.Resolve customer complaints and problems to the satisfaction of the customer.Educate the customer about the products and services.Complete and maintain accurate customer data including documentation of discussions, issues, customer requests or other relevant information into Contact Center systems as required.Schedule, assign, or act on any required customer follow-up in accordance with Contact Center guidelines.Maximize opportunities to upsell or cross-sell company products and services.Suggest Contact Center process improvements and participate in Contact Center initiatives for increased effectiveness.Conduct outbound calls for customer surveys, marketing and notification purposes.Use technology tools as directed and within established guidelines.Maintain confidentiality of all company and customer data/information.Participate in individual and team trainings and meetings to ensure knowledge is up to date.Alert management of issues or concerns that require escalation for complete resolution or which may indicate a larger, underlying problem.Able to work independently, adhere to work schedule and manage regular duties with minimal supervision.Able to work at your home base campus (Winder or Fort Myers) when scheduled in advance (e.g., meetings with Supervisor, team meetings, training, etc.) or in unable to work remotely for any reason.Other miscellaneous duties assigned.Working hours: 8:00 AM - 5:00 PMSkills:Technical - Microsoft SuiteDecision QualityInterpersonal SavvyCustomer ServiceEducation:No Degree RequiredExperience:0-1 yearsQualifications:Years of sales/customer service experienceOutstanding interpersonal and relationship building skillsExcellent verbal and written communicationExcellent detail orientation, with the ability to learn and follow policies and procedures correctlyComputer proficiency in Microsoft Office productsAbility to organize and communicate information clearly Apply on line www.spherionjobcentral.comEmail your Resume by replying to this postCall our office at 239-939-9999 for more informationSpherion_GTWB_FTMYERSSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
        • Columbus, Georgia
        • Temp to Perm
        • $14.00 - $15.00 per hour
        • 8:00 AM - 11:00 PM
        Spherion Staffing is currently seeking dynamic, well founded Call Center Representatives to join a reputable local company. This is a temporary opportunity with potential for permanent hire. This position will begin in a remote model but may transition into on-site in Midland, GA.Responsibilities:Responsible for completing training program.Responds to customer questions via telephone and written correspondence regarding insurance benefits, provider contracts, eligibility and claims. Analyzes problems and provides information/solutionsOperates a PC/image station to obtain and extract information; documents information, activities and changes in the databaseThoroughly documents inquiry outcomes for accurate tracking and analysis. Develops and maintains positive customer relations and coordinates with various functions within the company to ensure customer requests and questions are handled appropriately and in a timely manner. Researches and analyzes data to address operational challenges and customer service issues. Provides external and internal customers with requested information.Working hours: 8:00 AM - 11:00 PMSkills:Impeccable Customer Service SkillsTelephone EtiquetteAttention to DetailConflict Resolution40 WPMEducation:High SchoolExperience:1-4 yearsQualifications:Must have a minimum of 2 years consecutive experience within the same employer HS Diploma or equivalentMust pass the appropriate pre-employment assessmentMust pass background and drug screen All interested candidates are encouraged to apply at www.Spherion.com.PLEASE NO PHONE CALLS. Applications will be processed in the order in which they were received.Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
        Spherion Staffing is currently seeking dynamic, well founded Call Center Representatives to join a reputable local company. This is a temporary opportunity with potential for permanent hire. This position will begin in a remote model but may transition into on-site in Midland, GA.Responsibilities:Responsible for completing training program.Responds to customer questions via telephone and written correspondence regarding insurance benefits, provider contracts, eligibility and claims. Analyzes problems and provides information/solutionsOperates a PC/image station to obtain and extract information; documents information, activities and changes in the databaseThoroughly documents inquiry outcomes for accurate tracking and analysis. Develops and maintains positive customer relations and coordinates with various functions within the company to ensure customer requests and questions are handled appropriately and in a timely manner. Researches and analyzes data to address operational challenges and customer service issues. Provides external and internal customers with requested information.Working hours: 8:00 AM - 11:00 PMSkills:Impeccable Customer Service SkillsTelephone EtiquetteAttention to DetailConflict Resolution40 WPMEducation:High SchoolExperience:1-4 yearsQualifications:Must have a minimum of 2 years consecutive experience within the same employer HS Diploma or equivalentMust pass the appropriate pre-employment assessmentMust pass background and drug screen All interested candidates are encouraged to apply at www.Spherion.com.PLEASE NO PHONE CALLS. Applications will be processed in the order in which they were received.Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
        • Raleigh, North Carolina
        • Temporary
        • $13.00 per hour
        • 7:00 AM - 8:00 PM
        As Customer Service Representative you will serve as the day-to-day frontline support for NC residents inquiring about unemployment benefits. This is a remote position, must have your own computer and internet.Responsibilities:- Facilitates the conversation by soliciting needed information, clarifying responses, and addressing concerns. - Manages customer inquiries with consistency, accuracy, and professionalism, displaying excellent customer service skills and quality standards. . - Cultural sensitivity, objectivity, and strong communication skills are essential. - Adheres to HIPPA and all procedures & policy guidelines - Regular and predictable attendance is required. - Performs other duties as may be assigned by managementWorking hours: 7:00 AM - 8:00 PMSkills:- Excellent organizational, written and verbal communication skills - Ability to perform comfortably in a fast-paced, deadline-oriented work environment - Ability to work as a team member, as well as independently - Ability to maintain confidentiality and security of all information - Ability to comply with current and updated policies and procedures - Ability to interact courteously and effectively with a diverse population - Proficient in the use of computer - Regular and predictable attendance is required - Must be able to work flexible hours (Availability: 7:00 AM - 8:00 PM and occasional Saturdays, as deemed necessary) - Bilingual capabilities - MUST BE AVAILABLE for all dates designated & scheduled for training classesEducation:High SchoolExperience:0-1 yearsQualifications:- Work from home position, must have your own computer- High school diploma or GED required, - Related work experience desired Call Kam at 919-873-5588Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
        As Customer Service Representative you will serve as the day-to-day frontline support for NC residents inquiring about unemployment benefits. This is a remote position, must have your own computer and internet.Responsibilities:- Facilitates the conversation by soliciting needed information, clarifying responses, and addressing concerns. - Manages customer inquiries with consistency, accuracy, and professionalism, displaying excellent customer service skills and quality standards. . - Cultural sensitivity, objectivity, and strong communication skills are essential. - Adheres to HIPPA and all procedures & policy guidelines - Regular and predictable attendance is required. - Performs other duties as may be assigned by managementWorking hours: 7:00 AM - 8:00 PMSkills:- Excellent organizational, written and verbal communication skills - Ability to perform comfortably in a fast-paced, deadline-oriented work environment - Ability to work as a team member, as well as independently - Ability to maintain confidentiality and security of all information - Ability to comply with current and updated policies and procedures - Ability to interact courteously and effectively with a diverse population - Proficient in the use of computer - Regular and predictable attendance is required - Must be able to work flexible hours (Availability: 7:00 AM - 8:00 PM and occasional Saturdays, as deemed necessary) - Bilingual capabilities - MUST BE AVAILABLE for all dates designated & scheduled for training classesEducation:High SchoolExperience:0-1 yearsQualifications:- Work from home position, must have your own computer- High school diploma or GED required, - Related work experience desired Call Kam at 919-873-5588Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
        • Raleigh, North Carolina
        • Temporary
        • $13.00 per hour
        • 7:00 AM - 8:00 PM (Various Shifts Available)
        As Customer Service Representative you will serve as the day-to-day frontline support for NC residents inquiring about unemployment benefits. This is a remote position, must have your own computer and internet.Responsibilities:- Facilitates the conversation by soliciting needed information, clarifying responses, and addressing concerns. - Manages customer inquiries with consistency, accuracy, and professionalism, displaying excellent customer service skills and quality standards. . - Cultural sensitivity, objectivity, and strong communication skills are essential. - Adheres to HIPPA and all procedures & policy guidelines - Regular and predictable attendance is required. - Performs other duties as may be assigned by managementWorking hours: 7:00 AM - 8:00 PM (Various Shifts Available)Skills:- Excellent organizational, written and verbal communication skills - Ability to perform comfortably in a fast-paced, deadline-oriented work environment - Ability to work as a team member, as well as independently - Ability to maintain confidentiality and security of all information - Ability to comply with current and updated policies and procedures - Ability to interact courteously and effectively with a diverse population - Proficient in the use of computer - Regular and predictable attendance is required - Must be able to work flexible hours (Availability: 7:00 AM - 8:00 PM and occasional Saturdays, as deemed necessary) - Bilingual capabilities - MUST BE AVAILABLE for all dates designated & scheduled for training classesEducation:High SchoolExperience:0-1 yearsQualifications:- Work from home position, must have your own computer- High school diploma or GED required, - Related work experience desired Call Kam at 919-873-5588Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
        As Customer Service Representative you will serve as the day-to-day frontline support for NC residents inquiring about unemployment benefits. This is a remote position, must have your own computer and internet.Responsibilities:- Facilitates the conversation by soliciting needed information, clarifying responses, and addressing concerns. - Manages customer inquiries with consistency, accuracy, and professionalism, displaying excellent customer service skills and quality standards. . - Cultural sensitivity, objectivity, and strong communication skills are essential. - Adheres to HIPPA and all procedures & policy guidelines - Regular and predictable attendance is required. - Performs other duties as may be assigned by managementWorking hours: 7:00 AM - 8:00 PM (Various Shifts Available)Skills:- Excellent organizational, written and verbal communication skills - Ability to perform comfortably in a fast-paced, deadline-oriented work environment - Ability to work as a team member, as well as independently - Ability to maintain confidentiality and security of all information - Ability to comply with current and updated policies and procedures - Ability to interact courteously and effectively with a diverse population - Proficient in the use of computer - Regular and predictable attendance is required - Must be able to work flexible hours (Availability: 7:00 AM - 8:00 PM and occasional Saturdays, as deemed necessary) - Bilingual capabilities - MUST BE AVAILABLE for all dates designated & scheduled for training classesEducation:High SchoolExperience:0-1 yearsQualifications:- Work from home position, must have your own computer- High school diploma or GED required, - Related work experience desired Call Kam at 919-873-5588Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
        • Temple, Texas
        • Temp to Perm
        • $11.00 - $11.50 per hour
        • 8:00 AM - 6:00 PM
        ***This job is NOT REMOTE and We are HIRING IMMEDIATELY!***Ready to jump on board with the industry leader in servicing the financial needs of our community?We have an outstanding opportunity for a Customer Service Representative to join our team.Responsibilities:RESPONSIBILITIES INCLUDE BUT ARE NOT LIMITED TO:Assisting customers with various inquiries in a timely manner with a high degree of professionalismResearching and resolving customer issuesInputting customer information into client systemsManaging transactions and changes to accounts Offering solutions that optimize the customer experience and retain their businessPerforming other administrative duties as assigned.Working hours: 8:00 AM - 6:00 PMSkills:- Computer literate, Typing 25+ wpm- Detail oriented with excellent organizational and time-management skills- Excellent verbal, interpersonal and written communication skillsEducation:High SchoolExperience:0-1 yearsQualifications:- At least 6 months to 1 year work experience in customer service environment. Previous Call Center work preferred- Ability to work under pressure including calm and effective dealing with escalating or difficult calls- Capability to "think on your feet" to offer additional solutions to problems- Ability to take constructive criticism and have a willingness to change.- Maintain confidentiality and professionalism.- Must be at least 18 years old, and pass a background screen and drug test. APPLY ASAP AND CALL OUR TEAM AT 254-778-0533! TELL YOUR FRIENDS!RESUME is required --- Have it ready!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
        ***This job is NOT REMOTE and We are HIRING IMMEDIATELY!***Ready to jump on board with the industry leader in servicing the financial needs of our community?We have an outstanding opportunity for a Customer Service Representative to join our team.Responsibilities:RESPONSIBILITIES INCLUDE BUT ARE NOT LIMITED TO:Assisting customers with various inquiries in a timely manner with a high degree of professionalismResearching and resolving customer issuesInputting customer information into client systemsManaging transactions and changes to accounts Offering solutions that optimize the customer experience and retain their businessPerforming other administrative duties as assigned.Working hours: 8:00 AM - 6:00 PMSkills:- Computer literate, Typing 25+ wpm- Detail oriented with excellent organizational and time-management skills- Excellent verbal, interpersonal and written communication skillsEducation:High SchoolExperience:0-1 yearsQualifications:- At least 6 months to 1 year work experience in customer service environment. Previous Call Center work preferred- Ability to work under pressure including calm and effective dealing with escalating or difficult calls- Capability to "think on your feet" to offer additional solutions to problems- Ability to take constructive criticism and have a willingness to change.- Maintain confidentiality and professionalism.- Must be at least 18 years old, and pass a background screen and drug test. APPLY ASAP AND CALL OUR TEAM AT 254-778-0533! TELL YOUR FRIENDS!RESUME is required --- Have it ready!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
        • Rockford, Illinois
        • Temporary
        • $18.00 per hour
        • 8:00 AM - 5:00 PM
        We are hiring Customer Service Support Specialists for a leading food and beverage corporation in Beloit, WI.This is currently a work from home temporary contract position starting at $18/hr. These specialists support the Customer Care department. We're looking for individuals who consistently deliver excellent customer service to customers by effectively managing orders, inquiries, and customer relationships. If you're customer-focused individuals that are looking for a new opportunity with a company that prides itself on exceeding expectations - keep reading!Hours: Monday thru Friday from 8am to 5pmPay Rate: $18/HRResponsibilities:* Assist with on boarding new customers including MDG requests for account set-ups and account changes supporting customer, product and vendor in SAP.* Manage the Purchase Order program using the automated Purchase Order and Sales Order processes* Understand and support the Order Management process* Demonstrate the ability and willingness to take on additional responsibilities* Process requests in Salesforce through to completion ? including Non-Standard Samples, Tech Docs and Customer Communications. * Escalate and follow up on pricing order issues as necessary to ensure timely processing of ordersWorking hours: 8:00 AM - 5:00 PMSkills:* Intermediate proficiency and understanding in Microsoft applications* Previous experience in a customer focused environment* Both order and invoicing experience* Possess the ability to navigate and flip screens simultaneouslyEducation:AssociateExperience:1-4 yearsQualifications:* Skilled in Excel, data management platforms and attention to detail* Excellent written, verbal and interpersonal skills* An effective team player with drive* Bachelor?s degree or equivalent experience in customer care support roles * A background check is required* A drug test is requiredSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
        We are hiring Customer Service Support Specialists for a leading food and beverage corporation in Beloit, WI.This is currently a work from home temporary contract position starting at $18/hr. These specialists support the Customer Care department. We're looking for individuals who consistently deliver excellent customer service to customers by effectively managing orders, inquiries, and customer relationships. If you're customer-focused individuals that are looking for a new opportunity with a company that prides itself on exceeding expectations - keep reading!Hours: Monday thru Friday from 8am to 5pmPay Rate: $18/HRResponsibilities:* Assist with on boarding new customers including MDG requests for account set-ups and account changes supporting customer, product and vendor in SAP.* Manage the Purchase Order program using the automated Purchase Order and Sales Order processes* Understand and support the Order Management process* Demonstrate the ability and willingness to take on additional responsibilities* Process requests in Salesforce through to completion ? including Non-Standard Samples, Tech Docs and Customer Communications. * Escalate and follow up on pricing order issues as necessary to ensure timely processing of ordersWorking hours: 8:00 AM - 5:00 PMSkills:* Intermediate proficiency and understanding in Microsoft applications* Previous experience in a customer focused environment* Both order and invoicing experience* Possess the ability to navigate and flip screens simultaneouslyEducation:AssociateExperience:1-4 yearsQualifications:* Skilled in Excel, data management platforms and attention to detail* Excellent written, verbal and interpersonal skills* An effective team player with drive* Bachelor?s degree or equivalent experience in customer care support roles * A background check is required* A drug test is requiredSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
        • Pharr, Texas
        • Temporary
        • $16.00 - $19.20 per hour
        • 12:00 AM - 12:00 PM
        Open to Texas Residents Only. Must be able to pick up equipment provided in Pharr, TX. The Travel Authorization Customer Service Representative (TACSR) will assist residents of multiple countries navigate and review COVID 19 testing prior to traveling in order to ensure the customer meets the clinical travel requirements for each country. They will also be responding to inbound phones calls related to the basic technical support and FAQs. Must be able to work alternate schedules. Project Hours of Operation are Monday to Sunday 24/7. Bilingual required (English / Spanish) and overnight shift differential available.Responsibilities:Answer incoming calls from customers related to COVID-19 testing requirements and clearances needed for the country they are traveling to.Ensures that all COVID 19 testing documentation meets the destination country?s requirements is met for entry, for example: it is within the date guidelines and that all testing is done is a medical laboratory that is CLIA registered or ISO certifiedAssist customers with questions on the travel application.Transfer/refer customers to appropriate entities according to the established guidelines. Perform co-browse interactions with consumers seeking assistance with the application process, as necessaryRespond to all inquiries consistent with confidentiality and privacy policies and refers callers to alternate sources when appropriate.Escalate calls or issues to the appropriate designated staff for resolution as needed.Track and document all inquiries using the applicable systems.Facilitate translation services for non-English speaking callers according to procedures.Attends meetings and trainings as requested and maintains up-to-date knowledge of all programs and systems.Must meet Quality Assurance (QA) and other key performance metrics Responsible for adhering to established safety standards.Perform other duties as assigned by management.Working hours: 12:00 AM - 12:00 PMSkills:Flexible to work any schedule 24/7Standard work from home requirementsComputer literateKeyboarding skillsCustomer service phone skillsEducation:High SchoolExperience:1-4 yearsQualifications:High School Diploma or GED2 years of experience in call center environment (computers, phone systems, headsets)Strong data entry and telephone skills; Highly organized and detailed oriented with proven ability to multi-taskExcellent interpersonal, written, and verbal communication skills; Ability to perform comfortably in a fast-paced work environment; Ability to successfully execute many complex tasks simultaneously; Ability to work as a team member, as well as independently. APPLY TODAY and attach your resume!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
        Open to Texas Residents Only. Must be able to pick up equipment provided in Pharr, TX. The Travel Authorization Customer Service Representative (TACSR) will assist residents of multiple countries navigate and review COVID 19 testing prior to traveling in order to ensure the customer meets the clinical travel requirements for each country. They will also be responding to inbound phones calls related to the basic technical support and FAQs. Must be able to work alternate schedules. Project Hours of Operation are Monday to Sunday 24/7. Bilingual required (English / Spanish) and overnight shift differential available.Responsibilities:Answer incoming calls from customers related to COVID-19 testing requirements and clearances needed for the country they are traveling to.Ensures that all COVID 19 testing documentation meets the destination country?s requirements is met for entry, for example: it is within the date guidelines and that all testing is done is a medical laboratory that is CLIA registered or ISO certifiedAssist customers with questions on the travel application.Transfer/refer customers to appropriate entities according to the established guidelines. Perform co-browse interactions with consumers seeking assistance with the application process, as necessaryRespond to all inquiries consistent with confidentiality and privacy policies and refers callers to alternate sources when appropriate.Escalate calls or issues to the appropriate designated staff for resolution as needed.Track and document all inquiries using the applicable systems.Facilitate translation services for non-English speaking callers according to procedures.Attends meetings and trainings as requested and maintains up-to-date knowledge of all programs and systems.Must meet Quality Assurance (QA) and other key performance metrics Responsible for adhering to established safety standards.Perform other duties as assigned by management.Working hours: 12:00 AM - 12:00 PMSkills:Flexible to work any schedule 24/7Standard work from home requirementsComputer literateKeyboarding skillsCustomer service phone skillsEducation:High SchoolExperience:1-4 yearsQualifications:High School Diploma or GED2 years of experience in call center environment (computers, phone systems, headsets)Strong data entry and telephone skills; Highly organized and detailed oriented with proven ability to multi-taskExcellent interpersonal, written, and verbal communication skills; Ability to perform comfortably in a fast-paced work environment; Ability to successfully execute many complex tasks simultaneously; Ability to work as a team member, as well as independently. APPLY TODAY and attach your resume!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
        • Edinburg, Texas
        • Temp to Perm
        • $11.54 - $12.02 per hour
        • 8:00 AM - 6:30 PM
        Looking for a job where you can help your community during the pandemic? This role will provide assistance to Texas citizens calling with questions regarding Pandemic EBT, referring and transferring citizens to proper entities for assistance. This is a full-time, long-term temporary role working for the state through an established Call Center in the Edinburg area.Responsibilities:-Practices active listening in order to take each caller's concerns seriously, fully understands the issue and then provides appropriate resolution or appropriate direction for next steps. -Provides callers with assistance with questions regarding Pandemic EBT. -Answer questions from provided FAQ and accurately documents caller responses in a prompt, courteous, and concise manner. -Clearly communicates information to the caller.-Documents all customer encounters in clear and concise records. -Performs other duties as may be assigned by management.Working hours: 8:00 AM - 6:30 PMSkills:Required skills and abilities should include but not be limited to the following:-Ability to perform comfortably in a fast-paced, deadline-oriented work environment. -Ability to successfully execute many complex tasks simultaneously. -Ability to work as a team member, as well as independently. -Ability to regularly attend work at various shift times as assigned.Skills/Knowledge Required: Excellent organizational, interpersonal, written, and verbal communication skills, excellent customer service skills. Fluency in Spanish required.Experience Preferred: Specifically in health care, human services; working with culturally and linguistically diverse, and disadvantaged populations in a courteous and effective manner.Education:No Degree RequiredExperience:0-1 yearsQualifications:Education Preferred: ** NO HIGH SCHOOL DIPLOMA REQUIRED** To start the hiring process please apply online and be sure to include a resume. If you need assistance with a resume, please contact our local office.Once you've completed the application, please also follow up via phone or text to 956-961-4298.Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
        Looking for a job where you can help your community during the pandemic? This role will provide assistance to Texas citizens calling with questions regarding Pandemic EBT, referring and transferring citizens to proper entities for assistance. This is a full-time, long-term temporary role working for the state through an established Call Center in the Edinburg area.Responsibilities:-Practices active listening in order to take each caller's concerns seriously, fully understands the issue and then provides appropriate resolution or appropriate direction for next steps. -Provides callers with assistance with questions regarding Pandemic EBT. -Answer questions from provided FAQ and accurately documents caller responses in a prompt, courteous, and concise manner. -Clearly communicates information to the caller.-Documents all customer encounters in clear and concise records. -Performs other duties as may be assigned by management.Working hours: 8:00 AM - 6:30 PMSkills:Required skills and abilities should include but not be limited to the following:-Ability to perform comfortably in a fast-paced, deadline-oriented work environment. -Ability to successfully execute many complex tasks simultaneously. -Ability to work as a team member, as well as independently. -Ability to regularly attend work at various shift times as assigned.Skills/Knowledge Required: Excellent organizational, interpersonal, written, and verbal communication skills, excellent customer service skills. Fluency in Spanish required.Experience Preferred: Specifically in health care, human services; working with culturally and linguistically diverse, and disadvantaged populations in a courteous and effective manner.Education:No Degree RequiredExperience:0-1 yearsQualifications:Education Preferred: ** NO HIGH SCHOOL DIPLOMA REQUIRED** To start the hiring process please apply online and be sure to include a resume. If you need assistance with a resume, please contact our local office.Once you've completed the application, please also follow up via phone or text to 956-961-4298.Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
        • Pharr, Texas
        • Temporary
        • $27.00 per hour
        • 7:00 AM - 12:00 AM (Various Shifts Available)
        The Help Desk Technician is responsible for responding to telephone calls, email, tickets, and personnel requests for technical support. This position is 100% remote, length of assignment is 1 year.Responsibilities:???Identify, research, and resolves technical problems???Document, track and monitor problems to ensure timely resolution within established SLA???s???Assist in tracking and completing help desk tickets pertaining to application, networking, and systems problems and issues???Promote a high level of customer satisfaction through proper communication techniques, and respond with the appropriate amount of urgency to user problems???Correct application issues, solve network and security problems, and resolve common PC software and hardware problems???Provide hardware support of PCs, Laptops, Servers, and Network devices, such as installing replacement hardware or upgrading hardware ???Support Software/Hardware on equipment such as, Scanners, Copiers, Printers, Monitors and other peripherals, Virtual Desktops/VMware, Workstations, Servers, Active Directory, Automated imaging solutions, PowerShell Scripting???Provide support for Windows 7 and Windows 10 by evaluating and troubleshooting issues including running in- depth diagnostics???Assign username, password and access right permissions for multiple proprietary applications, as well as client software???Work with other IT departments and vendors to resolve technical issues beyond the scope of the Sr. Tech position.???Perform other duties as assigned by managementWorking hours: 7:00 AM - 12:00 AM (Various Shifts Available)Skills:--Knowledge of systems software sufficient to determine if a malfunction is in the hardware or in the software--Ability to install and deploy Windows based computers- Possess working knowledge of Microsoft Office Suite of products including Word, Excel, Access and PowerPoint, VMware, Active Directory, Automation scripting / IBM Bigfix /Altiris, automation of MS patching for desktops--Knowledge of Internet Explorer software usage and configuration--Ability to work well independently and in a team setting--Adaptability, flexibility and ability to deal with ambiguity and change--Excellent attention to detail and good analytical skillsEducation:High SchoolExperience:1-4 yearsQualifications:???High school diploma or GED required???Associate degree is preferred???Minimum 4 years of related work experience required???Excellent organizational, written, and verbal communication skills???Computer literate and familiar with desktop support procedures Apply today and call our office at 956-961-4298!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
        The Help Desk Technician is responsible for responding to telephone calls, email, tickets, and personnel requests for technical support. This position is 100% remote, length of assignment is 1 year.Responsibilities:???Identify, research, and resolves technical problems???Document, track and monitor problems to ensure timely resolution within established SLA???s???Assist in tracking and completing help desk tickets pertaining to application, networking, and systems problems and issues???Promote a high level of customer satisfaction through proper communication techniques, and respond with the appropriate amount of urgency to user problems???Correct application issues, solve network and security problems, and resolve common PC software and hardware problems???Provide hardware support of PCs, Laptops, Servers, and Network devices, such as installing replacement hardware or upgrading hardware ???Support Software/Hardware on equipment such as, Scanners, Copiers, Printers, Monitors and other peripherals, Virtual Desktops/VMware, Workstations, Servers, Active Directory, Automated imaging solutions, PowerShell Scripting???Provide support for Windows 7 and Windows 10 by evaluating and troubleshooting issues including running in- depth diagnostics???Assign username, password and access right permissions for multiple proprietary applications, as well as client software???Work with other IT departments and vendors to resolve technical issues beyond the scope of the Sr. Tech position.???Perform other duties as assigned by managementWorking hours: 7:00 AM - 12:00 AM (Various Shifts Available)Skills:--Knowledge of systems software sufficient to determine if a malfunction is in the hardware or in the software--Ability to install and deploy Windows based computers- Possess working knowledge of Microsoft Office Suite of products including Word, Excel, Access and PowerPoint, VMware, Active Directory, Automation scripting / IBM Bigfix /Altiris, automation of MS patching for desktops--Knowledge of Internet Explorer software usage and configuration--Ability to work well independently and in a team setting--Adaptability, flexibility and ability to deal with ambiguity and change--Excellent attention to detail and good analytical skillsEducation:High SchoolExperience:1-4 yearsQualifications:???High school diploma or GED required???Associate degree is preferred???Minimum 4 years of related work experience required???Excellent organizational, written, and verbal communication skills???Computer literate and familiar with desktop support procedures Apply today and call our office at 956-961-4298!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
        • Salt Lake City, Utah
        • Permanent
        • $14.00 per hour
        • 7:00 AM - 7:00 PM
        ***This job is REMOTE and We are HIRING IMMEDIATELY!***Ready to jump on board with the industry leader in the provision of wellness services to the military and Veteran communities?We have an outstanding opportunity for a Customer Service Representative to join our team.This is a Direct Hire, Full-time position in Salt Lake City with an AMAZING FREE BENEFITS PACKAGE---FREE BENEFITS INCLUDE:* Health and Dental Insurance (fully paid)* Generous vacation and holiday leave* 401(k)* Group Life insurance* Short-term and Long-term DisabilityYOU MUST LIVE IN UTAH FOR THIS POSITION.The Customer Service Representative provides front-line operational support for the Contact Center. In this role, you will respond to questions, issues and complaints pertaining to Veterans' services and concerns. Phone calls are from a wide variety of individuals including veterans, their family members and/or representatives, VA Employees, etc. You will direct callers to the right resources and guide through the right process based on their needs.Responsibilities:- Understand and explain Department of Veterans Affairs (VA) services or procedures- Ask clarifying questions to identify complex or vague requests for VA services and information- Accurately record details of calls and other service requests in an expected time frame- Select appropriate VA services to meet the specific needs of customers- Establish and maintain effective communication and working relationships with VA employees, outside agencies and the public- Utilize a multi-screen computer system including a Customer Relationship Management (CRM) application- Maintain confidentiality and privacy of callers- Organize and prioritize multiple tasks.Working hours: 7:00 AM - 7:00 PMSkills:- Computer literate, Typing 25+ wpm- Detail oriented with excellent organizational and time-management skills- Excellent verbal, interpersonal and written communication skills- Familiarity with the military and veteran community programs a plus- U.S. Military Veteran or Veteran family members receive additional consideration- Knowledge of VA benefits and entitlements as well as Veteran issues and concerns is a plusEducation:High SchoolExperience:0-1 yearsQualifications:- At least 6 months to 1 year work in a Call Center Environment- Ability to work under pressure including calm and effective dealing with escalating or difficult calls- Capability to "think on your feet" to offer additional solutions to problems- Ability to pass a federal NACI background check- Proof of eligibility to work in the United States- You MUST have a reliable High Speed Internet connection at home (No WiFi) --- Equipment will be provided. APPLY HERE ASAP!-- OR --Text "VETERAN" to 801-519-5093 and a Recruiter will get back to you.RESUME is required --- Have it ready!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
        ***This job is REMOTE and We are HIRING IMMEDIATELY!***Ready to jump on board with the industry leader in the provision of wellness services to the military and Veteran communities?We have an outstanding opportunity for a Customer Service Representative to join our team.This is a Direct Hire, Full-time position in Salt Lake City with an AMAZING FREE BENEFITS PACKAGE---FREE BENEFITS INCLUDE:* Health and Dental Insurance (fully paid)* Generous vacation and holiday leave* 401(k)* Group Life insurance* Short-term and Long-term DisabilityYOU MUST LIVE IN UTAH FOR THIS POSITION.The Customer Service Representative provides front-line operational support for the Contact Center. In this role, you will respond to questions, issues and complaints pertaining to Veterans' services and concerns. Phone calls are from a wide variety of individuals including veterans, their family members and/or representatives, VA Employees, etc. You will direct callers to the right resources and guide through the right process based on their needs.Responsibilities:- Understand and explain Department of Veterans Affairs (VA) services or procedures- Ask clarifying questions to identify complex or vague requests for VA services and information- Accurately record details of calls and other service requests in an expected time frame- Select appropriate VA services to meet the specific needs of customers- Establish and maintain effective communication and working relationships with VA employees, outside agencies and the public- Utilize a multi-screen computer system including a Customer Relationship Management (CRM) application- Maintain confidentiality and privacy of callers- Organize and prioritize multiple tasks.Working hours: 7:00 AM - 7:00 PMSkills:- Computer literate, Typing 25+ wpm- Detail oriented with excellent organizational and time-management skills- Excellent verbal, interpersonal and written communication skills- Familiarity with the military and veteran community programs a plus- U.S. Military Veteran or Veteran family members receive additional consideration- Knowledge of VA benefits and entitlements as well as Veteran issues and concerns is a plusEducation:High SchoolExperience:0-1 yearsQualifications:- At least 6 months to 1 year work in a Call Center Environment- Ability to work under pressure including calm and effective dealing with escalating or difficult calls- Capability to "think on your feet" to offer additional solutions to problems- Ability to pass a federal NACI background check- Proof of eligibility to work in the United States- You MUST have a reliable High Speed Internet connection at home (No WiFi) --- Equipment will be provided. APPLY HERE ASAP!-- OR --Text "VETERAN" to 801-519-5093 and a Recruiter will get back to you.RESUME is required --- Have it ready!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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