You are successfully logged out of your my randstad account

You have successfully deleted your account

    Thank you for subscribing to your personalized job alerts.

    16 jobs found for Remote

    Filter2
    Clear all
      • Ocala, Florida
      • Temp to Perm
      • $13.00 - $15.00 per hour
      • 9:00 AM - 5:00 PM
      As a Remote Customer Service representative, you will be responsible for providing customer care via the telephone while engaging with our client's direct customers for their service needs. Additionally, you will help to resolve all outstanding issues to ensure customer satisfaction.Responsibilities:Providing clear, concise, and thoughtful instructionsAnswering customer questions and providing helpful solutionsMonitoring Medicare PatientsResolving customer complaints with fast, friendly, and courteous serviceWorking hours: 9:00 AM - 5:00 PMSkills:Must have own computer/phone/wi-fi (equipment not provided)Training completed through Webinar.Education:High SchoolExperience:1-4 yearsQualifications:High school diploma or GEDAbility to type 25 words per minuteBasic computer navigation skills and strong communication skillsPositive attitude, strong work ethic and ability to thrive in a dynamic environmentStrong communication skills Hot New Job!Apply Today!!!!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      As a Remote Customer Service representative, you will be responsible for providing customer care via the telephone while engaging with our client's direct customers for their service needs. Additionally, you will help to resolve all outstanding issues to ensure customer satisfaction.Responsibilities:Providing clear, concise, and thoughtful instructionsAnswering customer questions and providing helpful solutionsMonitoring Medicare PatientsResolving customer complaints with fast, friendly, and courteous serviceWorking hours: 9:00 AM - 5:00 PMSkills:Must have own computer/phone/wi-fi (equipment not provided)Training completed through Webinar.Education:High SchoolExperience:1-4 yearsQualifications:High school diploma or GEDAbility to type 25 words per minuteBasic computer navigation skills and strong communication skillsPositive attitude, strong work ethic and ability to thrive in a dynamic environmentStrong communication skills Hot New Job!Apply Today!!!!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Warsaw, Indiana
      • Temp to Perm
      • $14.00 per hour
      • 12:00 PM - 9:00 PM
      Spherion Staffing is hiring Call Center Representatives to begin work in Warsaw, IN.Shift and Pay:Monday - Friday 12PM - 9PM and Saturday 8AM-9PMCan be remote and flexible with schedule!Starting Pay is $14/HR plus earn commission after 90 day period when brought on full time!No experience necessary! We provide several weeks of training to ensure your success!Remote work may be available after training to qualified candidates (must live within 100 miles of Warsaw). Spend more time with your family and save money on commuting! All you need is a private work space and reliable high speed internet.Responsibilities:Make outbound calls, examine each person's financial situation and work with them to establish a payment solution that is fair and acceptable to all involved parties.Take ownership of accounts. Listen to people and help them construct a road map to get them in a better place financially.Update and document accurately all necessary information on accounts moving quickly from one account to the next.Working hours: 12:00 PM - 9:00 PMSkills:No experience necessary!Spanish is a huge plus.Education:High SchoolExperience:0-1 yearsQualifications:- High school diploma Apply Today! Once you apply, call or text 574-306-5566 to speak with a recruiter!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Spherion Staffing is hiring Call Center Representatives to begin work in Warsaw, IN.Shift and Pay:Monday - Friday 12PM - 9PM and Saturday 8AM-9PMCan be remote and flexible with schedule!Starting Pay is $14/HR plus earn commission after 90 day period when brought on full time!No experience necessary! We provide several weeks of training to ensure your success!Remote work may be available after training to qualified candidates (must live within 100 miles of Warsaw). Spend more time with your family and save money on commuting! All you need is a private work space and reliable high speed internet.Responsibilities:Make outbound calls, examine each person's financial situation and work with them to establish a payment solution that is fair and acceptable to all involved parties.Take ownership of accounts. Listen to people and help them construct a road map to get them in a better place financially.Update and document accurately all necessary information on accounts moving quickly from one account to the next.Working hours: 12:00 PM - 9:00 PMSkills:No experience necessary!Spanish is a huge plus.Education:High SchoolExperience:0-1 yearsQualifications:- High school diploma Apply Today! Once you apply, call or text 574-306-5566 to speak with a recruiter!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Spokane, Washington
      • Temporary
      • $15.50 per hour
      • 9:00 PM - 5:30 AM
      Put Your Customer Service Skills to Work!Within this Customer Service role you are processing customer's help tickets via company system to route them to the technicians for resolution .Spherion-, a locally owned staffing company, is seeking dependable, people to work for this company.Responsibilities:-Data Entry-Answering Calls-Problem SolvingWorking hours: 9:00 PM - 5:30 AMSkills:-Multi tasking-Computer SkillsEducation:High SchoolExperience:1-4 yearsQualifications:High School Diploma or GEDAble to pass Drug screeningLocal to Spokane Wa Apply onlineSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Put Your Customer Service Skills to Work!Within this Customer Service role you are processing customer's help tickets via company system to route them to the technicians for resolution .Spherion-, a locally owned staffing company, is seeking dependable, people to work for this company.Responsibilities:-Data Entry-Answering Calls-Problem SolvingWorking hours: 9:00 PM - 5:30 AMSkills:-Multi tasking-Computer SkillsEducation:High SchoolExperience:1-4 yearsQualifications:High School Diploma or GEDAble to pass Drug screeningLocal to Spokane Wa Apply onlineSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Frederick, Maryland
      • Temporary
      • $15.00 - $22.00 per hour
      • 8:00 AM - 4:00 PM (Various Shifts Available)
      Full-time Help Desk Opportunity Available!Seeking dedicated and sophisticated help desk workers with exceptional customer service skillsComplete directed technical tasks with minimal supervisionTraining included to learn company policies and proceduresResponsibilities:Appropriately resolving or escalating calls while providing superior customer serviceAssist with creating desktop images for PCs and laptops with some direction and supervisionProvide basic support for current word processing, spreadsheets, presentations, E-mail Build cooperative partnerships with coworkers, management, users, contractors and vendorsAdjust and update desktop configurations, including; altering user profiles (locally and across network) Assist with testing and evaluation of new technologies and processesIdentify and recommend opportunities for process and technology improvements to managementAppropriately seeking direction when needed showing initiative for keeping technical skills currentWorking hours: 8:00 AM - 4:00 PM (Various Shifts Available)Skills:Demonstrate understanding of basic TCP/IP networkingAdding and supporting network printersIdentifying network protocols and servicesApply working knowledge of operating system tools and softwareProvide basic troubleshooting for remote connectionsUse concise and appropriate basic communication to assist with customer information Broadcast E-mails, including management and IT awareness and transparency per IT protocolsEducation:High SchoolExperience:0-1 yearsQualifications:Customer Service background preferredEntry level IT backgrounds accepted Comp TIA + certifications preferredMust be vaccinated Please give us a call at 301-696-7700 to schedule an interview right away. IMMEDIATE HIRE!!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Full-time Help Desk Opportunity Available!Seeking dedicated and sophisticated help desk workers with exceptional customer service skillsComplete directed technical tasks with minimal supervisionTraining included to learn company policies and proceduresResponsibilities:Appropriately resolving or escalating calls while providing superior customer serviceAssist with creating desktop images for PCs and laptops with some direction and supervisionProvide basic support for current word processing, spreadsheets, presentations, E-mail Build cooperative partnerships with coworkers, management, users, contractors and vendorsAdjust and update desktop configurations, including; altering user profiles (locally and across network) Assist with testing and evaluation of new technologies and processesIdentify and recommend opportunities for process and technology improvements to managementAppropriately seeking direction when needed showing initiative for keeping technical skills currentWorking hours: 8:00 AM - 4:00 PM (Various Shifts Available)Skills:Demonstrate understanding of basic TCP/IP networkingAdding and supporting network printersIdentifying network protocols and servicesApply working knowledge of operating system tools and softwareProvide basic troubleshooting for remote connectionsUse concise and appropriate basic communication to assist with customer information Broadcast E-mails, including management and IT awareness and transparency per IT protocolsEducation:High SchoolExperience:0-1 yearsQualifications:Customer Service background preferredEntry level IT backgrounds accepted Comp TIA + certifications preferredMust be vaccinated Please give us a call at 301-696-7700 to schedule an interview right away. IMMEDIATE HIRE!!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Frederick, Maryland
      • Temporary
      • $15.00 - $22.00 per hour
      • 8:00 AM - 4:00 PM
      Full-time Help Desk Opportunity Available!Seeking dedicated and sophisticated help desk workers with exceptional customer service skillsComplete directed technical tasks with minimal supervisionTraining included to learn company policies and proceduresResponsibilities:Appropriately resolving or escalating calls while providing superior customer serviceAssist with creating desktop images for PCs and laptops with some direction and supervisionProvide basic support for current word processing, spreadsheets, presentations, E-mail Build cooperative partnerships with coworkers, management, users, contractors and vendorsAdjust and update desktop configurations, including; altering user profiles (locally and across network) Assist with testing and evaluation of new technologies and processesIdentify and recommend opportunities for process and technology improvements to managementAppropriately seeking direction when needed showing initiative for keeping technical skills currentWorking hours: 8:00 AM - 4:00 PMSkills:Demonstrate understanding of basic TCP/IP networkingAdding and supporting network printersIdentifying network protocols and servicesApply working knowledge of operating system tools and softwareProvide basic troubleshooting for remote connectionsUse concise and appropriate basic communication to assist with customer information Broadcast E-mails, including management and IT awareness and transparency per IT protocolsEducation:High SchoolExperience:0-1 yearsQualifications:Customer Service background preferredEntry level IT backgrounds accepted Comp TIA + certifications preferredMust be vaccinated Please give us a call at 301-696-7700 to schedule an interview right away. IMMEDIATE HIRE!!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Full-time Help Desk Opportunity Available!Seeking dedicated and sophisticated help desk workers with exceptional customer service skillsComplete directed technical tasks with minimal supervisionTraining included to learn company policies and proceduresResponsibilities:Appropriately resolving or escalating calls while providing superior customer serviceAssist with creating desktop images for PCs and laptops with some direction and supervisionProvide basic support for current word processing, spreadsheets, presentations, E-mail Build cooperative partnerships with coworkers, management, users, contractors and vendorsAdjust and update desktop configurations, including; altering user profiles (locally and across network) Assist with testing and evaluation of new technologies and processesIdentify and recommend opportunities for process and technology improvements to managementAppropriately seeking direction when needed showing initiative for keeping technical skills currentWorking hours: 8:00 AM - 4:00 PMSkills:Demonstrate understanding of basic TCP/IP networkingAdding and supporting network printersIdentifying network protocols and servicesApply working knowledge of operating system tools and softwareProvide basic troubleshooting for remote connectionsUse concise and appropriate basic communication to assist with customer information Broadcast E-mails, including management and IT awareness and transparency per IT protocolsEducation:High SchoolExperience:0-1 yearsQualifications:Customer Service background preferredEntry level IT backgrounds accepted Comp TIA + certifications preferredMust be vaccinated Please give us a call at 301-696-7700 to schedule an interview right away. IMMEDIATE HIRE!!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Frederick, Maryland
      • Temporary
      • $15.00 - $22.00 per hour
      • 8:00 AM - 4:00 PM (Various Shifts Available)
      Full-time Help Desk Opportunity Available!Seeking dedicated and sophisticated help desk workers with exceptional customer service skillsComplete directed technical tasks with minimal supervisionTraining included to learn company policies and proceduresResponsibilities:Appropriately resolving or escalating calls while providing superior customer serviceAssist with creating desktop images for PCs and laptops with some direction and supervisionProvide basic support for current word processing, spreadsheets, presentations, E-mail Build cooperative partnerships with coworkers, management, users, contractors and vendorsAdjust and update desktop configurations, including; altering user profiles (locally and across network) Assist with testing and evaluation of new technologies and processesIdentify and recommend opportunities for process and technology improvements to managementAppropriately seeking direction when needed showing initiative for keeping technical skills currentWorking hours: 8:00 AM - 4:00 PM (Various Shifts Available)Skills:Demonstrate understanding of basic TCP/IP networkingAdding and supporting network printersIdentifying network protocols and servicesApply working knowledge of operating system tools and softwareProvide basic troubleshooting for remote connectionsUse concise and appropriate basic communication to assist with customer information Broadcast E-mails, including management and IT awareness and transparency per IT protocolsEducation:High SchoolExperience:0-1 yearsQualifications:Customer Service background preferredEntry level IT backgrounds accepted Comp TIA + certifications preferredMust be vaccinated Please give us a call at 301-696-7700 to schedule an interview right away. IMMEDIATE HIRE!!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Full-time Help Desk Opportunity Available!Seeking dedicated and sophisticated help desk workers with exceptional customer service skillsComplete directed technical tasks with minimal supervisionTraining included to learn company policies and proceduresResponsibilities:Appropriately resolving or escalating calls while providing superior customer serviceAssist with creating desktop images for PCs and laptops with some direction and supervisionProvide basic support for current word processing, spreadsheets, presentations, E-mail Build cooperative partnerships with coworkers, management, users, contractors and vendorsAdjust and update desktop configurations, including; altering user profiles (locally and across network) Assist with testing and evaluation of new technologies and processesIdentify and recommend opportunities for process and technology improvements to managementAppropriately seeking direction when needed showing initiative for keeping technical skills currentWorking hours: 8:00 AM - 4:00 PM (Various Shifts Available)Skills:Demonstrate understanding of basic TCP/IP networkingAdding and supporting network printersIdentifying network protocols and servicesApply working knowledge of operating system tools and softwareProvide basic troubleshooting for remote connectionsUse concise and appropriate basic communication to assist with customer information Broadcast E-mails, including management and IT awareness and transparency per IT protocolsEducation:High SchoolExperience:0-1 yearsQualifications:Customer Service background preferredEntry level IT backgrounds accepted Comp TIA + certifications preferredMust be vaccinated Please give us a call at 301-696-7700 to schedule an interview right away. IMMEDIATE HIRE!!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Frederick, Maryland
      • Temporary
      • $15.00 - $22.00 per hour
      • 8:00 AM - 4:00 PM
      Full-time Help Desk Opportunity Available!Seeking dedicated and sophisticated help desk workers with exceptional customer service skillsComplete directed technical tasks with minimal supervisionTraining included to learn company policies and proceduresResponsibilities:Appropriately resolving or escalating calls while providing superior customer serviceAssist with creating desktop images for PCs and laptops with some direction and supervisionProvide basic support for current word processing, spreadsheets, presentations, E-mailBuild cooperative partnerships with coworkers, management, users, contractors and vendorsAdjust and update desktop configurations, including; altering user profiles (locally and across network)Assist with testing and evaluation of new technologies and processesIdentify and recommend opportunities for process and technology improvements to managementAppropriately seeking direction when needed showing initiative for keeping technical skills currentSkills:Demonstrate understanding of basic TCP/IP networkingAdding and supporting network printersIdentifying network protocols and servicesApply working knowledge of operating system tools and softwareProvide basic troubleshooting for remote connectionsUse concise and appropriate basic communication to assist with customer informationBroadcast E-mails, including management and IT awareness and transparency per IT protocolsQualifications:Customer Service background preferredEntry level IT backgrounds acceptedComp TIA + certifications preferredMust be vaccinatedEducation:High SchoolExperience:0-1 yearsWorking hours: 8:00 AM - 4:00 PMPlease give us a call at 301-696-7700 to schedule an interview right away. IMMEDIATE HIRE!!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Full-time Help Desk Opportunity Available!Seeking dedicated and sophisticated help desk workers with exceptional customer service skillsComplete directed technical tasks with minimal supervisionTraining included to learn company policies and proceduresResponsibilities:Appropriately resolving or escalating calls while providing superior customer serviceAssist with creating desktop images for PCs and laptops with some direction and supervisionProvide basic support for current word processing, spreadsheets, presentations, E-mailBuild cooperative partnerships with coworkers, management, users, contractors and vendorsAdjust and update desktop configurations, including; altering user profiles (locally and across network)Assist with testing and evaluation of new technologies and processesIdentify and recommend opportunities for process and technology improvements to managementAppropriately seeking direction when needed showing initiative for keeping technical skills currentSkills:Demonstrate understanding of basic TCP/IP networkingAdding and supporting network printersIdentifying network protocols and servicesApply working knowledge of operating system tools and softwareProvide basic troubleshooting for remote connectionsUse concise and appropriate basic communication to assist with customer informationBroadcast E-mails, including management and IT awareness and transparency per IT protocolsQualifications:Customer Service background preferredEntry level IT backgrounds acceptedComp TIA + certifications preferredMust be vaccinatedEducation:High SchoolExperience:0-1 yearsWorking hours: 8:00 AM - 4:00 PMPlease give us a call at 301-696-7700 to schedule an interview right away. IMMEDIATE HIRE!!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Frederick, Maryland
      • Temporary
      • $15.00 - $22.00 per hour
      • 8:00 AM - 4:00 PM (Various Shifts Available)
      Full-time Help Desk Opportunity Available!Seeking dedicated and sophisticated help desk workers with exceptional customer service skillsComplete directed technical tasks with minimal supervisionTraining included to learn company policies and proceduresResponsibilities:Appropriately resolving or escalating calls while providing superior customer serviceAssist with creating desktop images for PCs and laptops with some direction and supervisionProvide basic support for current word processing, spreadsheets, presentations, E-mail Build cooperative partnerships with coworkers, management, users, contractors and vendorsAdjust and update desktop configurations, including; altering user profiles (locally and across network) Assist with testing and evaluation of new technologies and processesIdentify and recommend opportunities for process and technology improvements to managementAppropriately seeking direction when needed showing initiative for keeping technical skills currentWorking hours: 8:00 AM - 4:00 PM (Various Shifts Available)Skills:Demonstrate understanding of basic TCP/IP networkingAdding and supporting network printersIdentifying network protocols and servicesApply working knowledge of operating system tools and softwareProvide basic troubleshooting for remote connectionsUse concise and appropriate basic communication to assist with customer information Broadcast E-mails, including management and IT awareness and transparency per IT protocolsEducation:High SchoolExperience:0-1 yearsQualifications:Customer Service background preferredEntry level IT backgrounds accepted Comp TIA + certifications preferredMust be vaccinated Please give us a call at 301-696-7700 to schedule an interview right away. IMMEDIATE HIRE!!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Full-time Help Desk Opportunity Available!Seeking dedicated and sophisticated help desk workers with exceptional customer service skillsComplete directed technical tasks with minimal supervisionTraining included to learn company policies and proceduresResponsibilities:Appropriately resolving or escalating calls while providing superior customer serviceAssist with creating desktop images for PCs and laptops with some direction and supervisionProvide basic support for current word processing, spreadsheets, presentations, E-mail Build cooperative partnerships with coworkers, management, users, contractors and vendorsAdjust and update desktop configurations, including; altering user profiles (locally and across network) Assist with testing and evaluation of new technologies and processesIdentify and recommend opportunities for process and technology improvements to managementAppropriately seeking direction when needed showing initiative for keeping technical skills currentWorking hours: 8:00 AM - 4:00 PM (Various Shifts Available)Skills:Demonstrate understanding of basic TCP/IP networkingAdding and supporting network printersIdentifying network protocols and servicesApply working knowledge of operating system tools and softwareProvide basic troubleshooting for remote connectionsUse concise and appropriate basic communication to assist with customer information Broadcast E-mails, including management and IT awareness and transparency per IT protocolsEducation:High SchoolExperience:0-1 yearsQualifications:Customer Service background preferredEntry level IT backgrounds accepted Comp TIA + certifications preferredMust be vaccinated Please give us a call at 301-696-7700 to schedule an interview right away. IMMEDIATE HIRE!!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Pensacola, Florida
      • Temp to Perm
      • $14.50 per hour
      • 7:00 AM - 4:00 PM
      Our client in the Pensacola area is seeking multiple Healthcare Customer Service Representatives for their local call center. This position is fully remote and has a vaccine requirement.Responsibilities:Taking inbound calls from health plan members/providers regarding claims, eligibility, and payments.Responsible for interfacing with customers, company sales and/or service representatives to handle a variety of pre-sales or post-sales service functions.Determines status of equipment returns, repairs, replacements, sales orders, delivery schedules, etc.May schedule field service repair calls.Handles requests for additional company materials.Maintains records of returns, schedule changes, product enhancements or changes, product pricing & resolves return credit problems.Works on assignments that are routine in nature where limited judgment is required.Normally receives detailed instructions on all work.Working hours: 7:00 AM - 4:00 PMSkills:Time management and ability to meet deadlinesVerbal and written communication skillsStrong organizational skills and ability to multitaskProblem-solving and decision makingProactivity and self-directionInterpersonal skillsEducation:High SchoolExperience:1-4 yearsQualifications:Background in Medical FieldExperience in a call center environment. Apply Now!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Our client in the Pensacola area is seeking multiple Healthcare Customer Service Representatives for their local call center. This position is fully remote and has a vaccine requirement.Responsibilities:Taking inbound calls from health plan members/providers regarding claims, eligibility, and payments.Responsible for interfacing with customers, company sales and/or service representatives to handle a variety of pre-sales or post-sales service functions.Determines status of equipment returns, repairs, replacements, sales orders, delivery schedules, etc.May schedule field service repair calls.Handles requests for additional company materials.Maintains records of returns, schedule changes, product enhancements or changes, product pricing & resolves return credit problems.Works on assignments that are routine in nature where limited judgment is required.Normally receives detailed instructions on all work.Working hours: 7:00 AM - 4:00 PMSkills:Time management and ability to meet deadlinesVerbal and written communication skillsStrong organizational skills and ability to multitaskProblem-solving and decision makingProactivity and self-directionInterpersonal skillsEducation:High SchoolExperience:1-4 yearsQualifications:Background in Medical FieldExperience in a call center environment. Apply Now!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • College Station, Texas
      • Temp to Perm
      • $16.00 - $17.00 per hour
      • 7:00 AM - 7:00 PM (Various Shifts Available)
      Spherion is hiring contact center specialists for healthcare company to handle patient scheduling, follow-up and patient support.Possibility to work remote after training period.7 AM to 7 PM rotating shifts and alternating Saturdays.Responsibilities:Maintain a friendly and professional demeanorAssist customer with complaints and questionsProvide information about products and servicesAct as a company gatekeeperMaintain company policies and standardsSchedule patients Patient reminder callsPatient follow-up callsWorking hours: 7:00 AM - 7:00 PM (Various Shifts Available)Skills:Great communication skillsHighly organized and self motivatedAble to multitaskAbility to build rapport with customersComputer skillsEducation:High SchoolExperience:1-4 yearsQualifications:High School Diploma or GEDSome call center, customer service or contact center experience required Qualified candidates apply today!After applying please continue to watch your email as the next correspondence from Spherion will be via email.Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Spherion is hiring contact center specialists for healthcare company to handle patient scheduling, follow-up and patient support.Possibility to work remote after training period.7 AM to 7 PM rotating shifts and alternating Saturdays.Responsibilities:Maintain a friendly and professional demeanorAssist customer with complaints and questionsProvide information about products and servicesAct as a company gatekeeperMaintain company policies and standardsSchedule patients Patient reminder callsPatient follow-up callsWorking hours: 7:00 AM - 7:00 PM (Various Shifts Available)Skills:Great communication skillsHighly organized and self motivatedAble to multitaskAbility to build rapport with customersComputer skillsEducation:High SchoolExperience:1-4 yearsQualifications:High School Diploma or GEDSome call center, customer service or contact center experience required Qualified candidates apply today!After applying please continue to watch your email as the next correspondence from Spherion will be via email.Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Sioux Falls, South Dakota
      • Temporary
      • $18.00 - $18.20 per hour
      • 8:00 AM - 5:00 PM
      Spherion Staffing has an opening for a temporary Legal Operations Specialist. In this role, the Operations Specialist will perform a variety of operational tasks for the most complex processes or functions. This position will take accountability for entire processes from receipt of work to resolution and closure. This is a remote position for approximately 3 months. Qualified applicants must be proficient with computers, have strong analytical skills with high attention to detail/accuracy and at least 3 years of operations experience or legal processing experience.Pay $18.20/hourResponsibilities:-Coordinate information among various operational areas and customers -Use multiple online systems -Receive and review incoming work, contacting appropriate resources as needed-Read, interpret and research documents on behalf of the company -Prepare, edit, distribute, and/or correct specialized and/or complex documentsResponsibilities:See AboveWorking hours: 8:00 AM - 5:00 PMSkills:Requirements:-High School diploma or GED-Requires 3+ years of operations or legal processing experience -Strong analytical skills with high attention to detail and accuracy-Ability to navigate multiple computer systems, applications, and utilize search tools to find informationEducation:High SchoolExperience:1-4 yearsQualifications:See Above To be considered, please apply online at www.spherion.com/apply or if you have questions you can reach out to Kelsi Shelly at 605-335-6010Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Spherion Staffing has an opening for a temporary Legal Operations Specialist. In this role, the Operations Specialist will perform a variety of operational tasks for the most complex processes or functions. This position will take accountability for entire processes from receipt of work to resolution and closure. This is a remote position for approximately 3 months. Qualified applicants must be proficient with computers, have strong analytical skills with high attention to detail/accuracy and at least 3 years of operations experience or legal processing experience.Pay $18.20/hourResponsibilities:-Coordinate information among various operational areas and customers -Use multiple online systems -Receive and review incoming work, contacting appropriate resources as needed-Read, interpret and research documents on behalf of the company -Prepare, edit, distribute, and/or correct specialized and/or complex documentsResponsibilities:See AboveWorking hours: 8:00 AM - 5:00 PMSkills:Requirements:-High School diploma or GED-Requires 3+ years of operations or legal processing experience -Strong analytical skills with high attention to detail and accuracy-Ability to navigate multiple computer systems, applications, and utilize search tools to find informationEducation:High SchoolExperience:1-4 yearsQualifications:See Above To be considered, please apply online at www.spherion.com/apply or if you have questions you can reach out to Kelsi Shelly at 605-335-6010Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Frederick, Maryland
      • Temporary
      • $15.00 - $22.00 per hour
      • 8:00 AM - 4:00 PM (Various Shifts Available)
      Seeking dedicated and sophisticated help desk workers with exceptional customer service skillsComplete directed technical tasks with minimal supervisionTraining included to learn company policies and proceduresResponsibilities:Provide in-house IT support for end users; train and support client services techniciansTake calls resolving issuesAppropriately resolving or escalating calls while providing superior customer serviceAssist with creating desktop images for PCs and laptops with some direction and supervisionProvide basic support for current word processing, spreadsheets, presentations, E-mailWork closely with co-workers and staff that all inquiries are answered and resolved Build cooperative partnerships with coworkers, management, users, contractors and vendors by suggesting online tech tips, FAQs, handouts for supported hardware, software, and processesAdjust and update desktop configurations, including; altering user profiles (locally and across network) and ability to customize standard enterprise desktop and printer settingsTroubleshoot basic security settings, local security policy, Internet connection firewall settingsAssist with testing and evaluation of new technologies and processes Identify and recommend opportunities for process and technology improvements to managementAppropriately seeking direction when needed showing initiative for keeping technical skills currentWorking hours: 8:00 AM - 4:00 PM (Various Shifts Available)Skills:Demonstrate understanding of basic TCP/IP networking by diagnosing and resolving basic network errors Adding/supporting network printersIdentifying network protocols and servicesApply working knowledge of operating system tools and softwareProvide basic troubleshooting for remote connections, network access, and IT alarm conditions or reported downtime / outagesUse concise and appropriate basic communication to assist with customer information and broadcast E-mails, including management and IT awareness and transparency per IT protocolsEducation:High SchoolExperience:0-1 yearsQualifications:Customer Service background preferredEntry level IT backgrounds accepted Comp TIA + certifications preferredMust be vaccinated Please give us a call at 301-696-7700 to schedule an interview right away. IMMEDIATE HIRE!!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Seeking dedicated and sophisticated help desk workers with exceptional customer service skillsComplete directed technical tasks with minimal supervisionTraining included to learn company policies and proceduresResponsibilities:Provide in-house IT support for end users; train and support client services techniciansTake calls resolving issuesAppropriately resolving or escalating calls while providing superior customer serviceAssist with creating desktop images for PCs and laptops with some direction and supervisionProvide basic support for current word processing, spreadsheets, presentations, E-mailWork closely with co-workers and staff that all inquiries are answered and resolved Build cooperative partnerships with coworkers, management, users, contractors and vendors by suggesting online tech tips, FAQs, handouts for supported hardware, software, and processesAdjust and update desktop configurations, including; altering user profiles (locally and across network) and ability to customize standard enterprise desktop and printer settingsTroubleshoot basic security settings, local security policy, Internet connection firewall settingsAssist with testing and evaluation of new technologies and processes Identify and recommend opportunities for process and technology improvements to managementAppropriately seeking direction when needed showing initiative for keeping technical skills currentWorking hours: 8:00 AM - 4:00 PM (Various Shifts Available)Skills:Demonstrate understanding of basic TCP/IP networking by diagnosing and resolving basic network errors Adding/supporting network printersIdentifying network protocols and servicesApply working knowledge of operating system tools and softwareProvide basic troubleshooting for remote connections, network access, and IT alarm conditions or reported downtime / outagesUse concise and appropriate basic communication to assist with customer information and broadcast E-mails, including management and IT awareness and transparency per IT protocolsEducation:High SchoolExperience:0-1 yearsQualifications:Customer Service background preferredEntry level IT backgrounds accepted Comp TIA + certifications preferredMust be vaccinated Please give us a call at 301-696-7700 to schedule an interview right away. IMMEDIATE HIRE!!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Madison, Wisconsin
      • Temp to Perm
      • $18.00 per hour
      • 7:30 AM - 5:15 PM
      Spherion is recruiting Customer Service Representatives to join the team of our health insurance client! This temp-to-hire position provides customer service for health plan members, providers, and group representatives via telephone. As a Customer Service Representative, you will resolve simple to complex inquiries from internal and external customers, deescalate emotionally charged callers, and ensure compliance with department and regulatory requirements. If you have a passion for helping others and are looking for an opportunity to perfect your problem-solving skills, please apply today!This position can be fully remote following training!Responsibilities:- Educate and inform members of available benefits under the health plan and coordinates the exchange of information among members, providers, and internal departments involved- Instruct members on how to receive maximum benefit reimbursement, including the advantages of utilizing their primary care physician and network providers- Determine various policy provisions, guidelines, providers, and provider requirements and procedures; medical review procedures; and the procedures of company departments that apply to the need of the member- Access and research various information databases to provide answers and make appropriate decisions about the callers situation- Document each phone call in accordance with the departments standards, monitor the types of inquires received, and report trends and concerns to management- Stay abreast of related regulatory, compliance, and departmental updates to meet departmental metric requirements- Perform other duties as assignedWorking hours: 7:30 AM - 5:15 PMSkills:- Strong phone etiquette skills- Independent problem-solving skills- Excellent attendance- Reliable and dependableEducation:High SchoolExperience:1-4 yearsQualifications:- High school diploma or GED required- Customer service experience preferred- Computer and typing experience Apply Today!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Spherion is recruiting Customer Service Representatives to join the team of our health insurance client! This temp-to-hire position provides customer service for health plan members, providers, and group representatives via telephone. As a Customer Service Representative, you will resolve simple to complex inquiries from internal and external customers, deescalate emotionally charged callers, and ensure compliance with department and regulatory requirements. If you have a passion for helping others and are looking for an opportunity to perfect your problem-solving skills, please apply today!This position can be fully remote following training!Responsibilities:- Educate and inform members of available benefits under the health plan and coordinates the exchange of information among members, providers, and internal departments involved- Instruct members on how to receive maximum benefit reimbursement, including the advantages of utilizing their primary care physician and network providers- Determine various policy provisions, guidelines, providers, and provider requirements and procedures; medical review procedures; and the procedures of company departments that apply to the need of the member- Access and research various information databases to provide answers and make appropriate decisions about the callers situation- Document each phone call in accordance with the departments standards, monitor the types of inquires received, and report trends and concerns to management- Stay abreast of related regulatory, compliance, and departmental updates to meet departmental metric requirements- Perform other duties as assignedWorking hours: 7:30 AM - 5:15 PMSkills:- Strong phone etiquette skills- Independent problem-solving skills- Excellent attendance- Reliable and dependableEducation:High SchoolExperience:1-4 yearsQualifications:- High school diploma or GED required- Customer service experience preferred- Computer and typing experience Apply Today!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Middleton, Wisconsin
      • Permanent
      • $21.50 - $22.00 per hour
      • 8:00 AM - 5:00 PM
      Spherion is recruiting for multiple Client Account Representatives to join the team of our benefits provider-client! This position is the primary point of contact for a specific set of clients across all products and services and various brokers. The Client Account Representative utilizes internal resources to resolve various client inquiries via telephone and email and is responsible for managing all customer contact to ensure timely resolution to inquiries and issues.This is a direct-hire position! Employees may be fully remote following a mandatory 1-2 day onsite orientation.Responsibilities:- Serve as the primary point of contact and organization resource for assigned clients and various brokers- Learn and be proficient in all product offerings- Support efforts to maintain retention of accounts by providing accurate, thorough, and timely answers to client inquiries using knowledge of our clients products, services, and internal processes- Maintain and proactively manage CRM database, documenting each customer interaction and action item in a timely, compliant manner and in adherence with department standards- Collaborate and engage with organizational resources to ensure accurate and effective client data exchange, issue resolution, and service- Obtain and maintain current and ongoing product and regulation related knowledge at a level of proficiency to resolve client requests and inquiries- Contribute toward the enhancement of the client experience and process and product improvement through observation, trend identification, and customer feedback- Collaborate in continuously improving departmental processes and forms- Safeguard confidentiality, privacy, and security of organization and customer personal informationWorking hours: 8:00 AM - 5:00 PMSkills:- Demonstrated effective verbal and written communication skills, utilizing proper grammar, syntax, and excellent business acumen- Demonstrated ability to develop, maintain and foster relationships at all levels of the organization- Successful experience coordinating activities and tasks of a variety of resources towards a specific business goal- Strong organizational and time management skills with proven ability to multitask in a high paced environment- Self-motivated and able to resolve issues independentlyEducation:AssociateExperience:1-4 yearsQualifications:- Associate degree in Business or related field; may be substituted by two years of directly related experience. Bachelor's degree preferred- Two years of experience in a customer-centric role required- Basic proficiency with Microsoft Outlook, Word, and Excel- Basic math skills- Possession of a valid drivers license and access to reliable transportation- Experience working with a Customer Relationship Management system (CRM) preferred- Knowledge of COBRA and tax-advantaged benefit programs preferred- Previous experience in Benefits Administration, working with insurance brokers and/or carriers or in the health insurance industry preferred Apply Today!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Spherion is recruiting for multiple Client Account Representatives to join the team of our benefits provider-client! This position is the primary point of contact for a specific set of clients across all products and services and various brokers. The Client Account Representative utilizes internal resources to resolve various client inquiries via telephone and email and is responsible for managing all customer contact to ensure timely resolution to inquiries and issues.This is a direct-hire position! Employees may be fully remote following a mandatory 1-2 day onsite orientation.Responsibilities:- Serve as the primary point of contact and organization resource for assigned clients and various brokers- Learn and be proficient in all product offerings- Support efforts to maintain retention of accounts by providing accurate, thorough, and timely answers to client inquiries using knowledge of our clients products, services, and internal processes- Maintain and proactively manage CRM database, documenting each customer interaction and action item in a timely, compliant manner and in adherence with department standards- Collaborate and engage with organizational resources to ensure accurate and effective client data exchange, issue resolution, and service- Obtain and maintain current and ongoing product and regulation related knowledge at a level of proficiency to resolve client requests and inquiries- Contribute toward the enhancement of the client experience and process and product improvement through observation, trend identification, and customer feedback- Collaborate in continuously improving departmental processes and forms- Safeguard confidentiality, privacy, and security of organization and customer personal informationWorking hours: 8:00 AM - 5:00 PMSkills:- Demonstrated effective verbal and written communication skills, utilizing proper grammar, syntax, and excellent business acumen- Demonstrated ability to develop, maintain and foster relationships at all levels of the organization- Successful experience coordinating activities and tasks of a variety of resources towards a specific business goal- Strong organizational and time management skills with proven ability to multitask in a high paced environment- Self-motivated and able to resolve issues independentlyEducation:AssociateExperience:1-4 yearsQualifications:- Associate degree in Business or related field; may be substituted by two years of directly related experience. Bachelor's degree preferred- Two years of experience in a customer-centric role required- Basic proficiency with Microsoft Outlook, Word, and Excel- Basic math skills- Possession of a valid drivers license and access to reliable transportation- Experience working with a Customer Relationship Management system (CRM) preferred- Knowledge of COBRA and tax-advantaged benefit programs preferred- Previous experience in Benefits Administration, working with insurance brokers and/or carriers or in the health insurance industry preferred Apply Today!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Salt Lake City, Utah
      • Permanent
      • $14.00 per hour
      • 7:00 AM - 7:00 PM
      ***This job is REMOTE and We are HIRING IMMEDIATELY!***Ready to jump on board with the industry leader in the provision of wellness services to the military and Veteran communities?We have an outstanding opportunity for a Customer Service Representative to join our team.This is a Direct Hire, Full-time position in Salt Lake City with an AMAZING FREE BENEFITS PACKAGE---FREE BENEFITS INCLUDE:* Health and Dental Insurance (fully paid)* Generous vacation and holiday leave* 401(k)* Group Life insurance* Short-term and Long-term DisabilityYOU MUST LIVE IN UTAH FOR THIS POSITION.The Customer Service Representative provides front-line operational support for the Contact Center. In this role, you will respond to questions, issues and complaints pertaining to Veterans' services and concerns. Phone calls are from a wide variety of individuals including veterans, their family members and/or representatives, VA Employees, etc. You will direct callers to the right resources and guide through the right process based on their needs.Responsibilities:- Understand and explain Department of Veterans Affairs (VA) services or procedures- Ask clarifying questions to identify complex or vague requests for VA services and information- Accurately record details of calls and other service requests in an expected time frame- Select appropriate VA services to meet the specific needs of customers- Establish and maintain effective communication and working relationships with VA employees, outside agencies and the public- Utilize a multi-screen computer system including a Customer Relationship Management (CRM) application- Maintain confidentiality and privacy of callers- Organize and prioritize multiple tasks.Working hours: 7:00 AM - 7:00 PMSkills:- Computer literate, Typing 25+ wpm- Detail oriented with excellent organizational and time-management skills- Excellent verbal, interpersonal and written communication skills- Familiarity with the military and veteran community programs a plus- U.S. Military Veteran or Veteran family members receive additional consideration- Knowledge of VA benefits and entitlements as well as Veteran issues and concerns is a plusEducation:High SchoolExperience:0-1 yearsQualifications:- At least 6 months to 1 year work in a Call Center Environment- Ability to work under pressure including calm and effective dealing with escalating or difficult calls- Capability to "think on your feet" to offer additional solutions to problems- Ability to pass a federal NACI background check- Proof of eligibility to work in the United States- You MUST have a reliable High Speed Internet connection at home (No WiFi) --- Equipment will be provided. APPLY HERE ASAP!-- OR --Text "VETERAN" to 801-519-5093 and a Recruiter will get back to you.RESUME is required --- Have it ready!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      ***This job is REMOTE and We are HIRING IMMEDIATELY!***Ready to jump on board with the industry leader in the provision of wellness services to the military and Veteran communities?We have an outstanding opportunity for a Customer Service Representative to join our team.This is a Direct Hire, Full-time position in Salt Lake City with an AMAZING FREE BENEFITS PACKAGE---FREE BENEFITS INCLUDE:* Health and Dental Insurance (fully paid)* Generous vacation and holiday leave* 401(k)* Group Life insurance* Short-term and Long-term DisabilityYOU MUST LIVE IN UTAH FOR THIS POSITION.The Customer Service Representative provides front-line operational support for the Contact Center. In this role, you will respond to questions, issues and complaints pertaining to Veterans' services and concerns. Phone calls are from a wide variety of individuals including veterans, their family members and/or representatives, VA Employees, etc. You will direct callers to the right resources and guide through the right process based on their needs.Responsibilities:- Understand and explain Department of Veterans Affairs (VA) services or procedures- Ask clarifying questions to identify complex or vague requests for VA services and information- Accurately record details of calls and other service requests in an expected time frame- Select appropriate VA services to meet the specific needs of customers- Establish and maintain effective communication and working relationships with VA employees, outside agencies and the public- Utilize a multi-screen computer system including a Customer Relationship Management (CRM) application- Maintain confidentiality and privacy of callers- Organize and prioritize multiple tasks.Working hours: 7:00 AM - 7:00 PMSkills:- Computer literate, Typing 25+ wpm- Detail oriented with excellent organizational and time-management skills- Excellent verbal, interpersonal and written communication skills- Familiarity with the military and veteran community programs a plus- U.S. Military Veteran or Veteran family members receive additional consideration- Knowledge of VA benefits and entitlements as well as Veteran issues and concerns is a plusEducation:High SchoolExperience:0-1 yearsQualifications:- At least 6 months to 1 year work in a Call Center Environment- Ability to work under pressure including calm and effective dealing with escalating or difficult calls- Capability to "think on your feet" to offer additional solutions to problems- Ability to pass a federal NACI background check- Proof of eligibility to work in the United States- You MUST have a reliable High Speed Internet connection at home (No WiFi) --- Equipment will be provided. APPLY HERE ASAP!-- OR --Text "VETERAN" to 801-519-5093 and a Recruiter will get back to you.RESUME is required --- Have it ready!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Fort Wayne, Indiana
      • Permanent
      • $45,000 - $55,000 per year
      • 8:00 AM - 5:00 PM
      Spherion Staffing is hiring Customer Service Representatives to begin work in Fort Wayne, IN.This is a Direct Hire opportunity!Are you looking to catapult your career with high-impact ownership driving transformation with household brands? Do you crave an entrepreneurial, fast paced and engaging growth assignment working with incredible people from across the globe?WORK FROM THE OFFICE 3 DAYS, 2 DAYS REMOTEShift and Pay:Monday - Friday 8AM - 5PMPay ranging from $45,000 - $55,000/year based on experienceResponsibilities:The Customer Solutions Analyst serves as the primary point of contact and advocate for the customer and is responsible to optimize orders while driving efficiency and minimizing waste throughout the E2E Order to Cash process flow. - Identify and resolve demand capture failures within defined Service Level Agreement (SLA) Order Filter - Regularly monitor open orders according to the Daily Activity Schedule and ensure adherence to the tasks and cadence - Collaborate with customer or cross functional business partners to resolve blocked orders within SLA - Optimize orders for logistical efficiency (e.g. maximize payload, grouping / splitting orders) Order Fulfillment - Contact customer when required due to Out of Stock or Stock Allocation issues - Collaborate with Order Fulfillment team to resolve issues preventing delivery note creation (e.g. delivery block) - Contact customer and propose resolution if issues identified post-delivery note due to Transportation or Warehousing issues (such as appointment scheduling, delivery delay, picking issues etc.)- Collaborate with key stakeholders and business partners (such as CFSC, Sales, Logistics, COC etc.) to ensure the quality of processes are aligned to meet the business and customer needs - Provide 360? visibility on status of orders to customers and internal teams - Apply appropriate root cause reason codes following global Reason Code Methodology ? Identify, analyze and initiate the escalation process based on escalation criteria Returns and Refusals:- Be principal customer contact for capturing, creating and registering all return requests - Assess compliance of Return Requests according to Market Return Policy Conditions - Obtain authorization from Sales for return requests that exceed Market Return Policy Thresholds - Validate returned product is in sellable condition and ensure all relevant documentation is provided for analysis of credit / debit value - Coordinate destruction or donation of goods when physical return is not warranted - Ensure refusals created by the OS&D team in Transportation contain appropriate order reason code and correct pricing prior to billing - Analyze reasons for refusals and contact customers to propose mitigation actions to reduce / eliminate in the future billing - Collaborate with billing in the resolution of billing issues that require customer contactWorking hours: 8:00 AM - 5:00 PMSkills:- Excellent written and verbal communication skills - Excellent analytical aptitude with a proven ability to analyze/interpret data - Well-organized, methodical thinker with excellent decision-making skills - Strong and creative problem-solving skills - Proficiency in Microsoft office applications (e.g. Word, Excel, Outlook) - Proficiency in SAP, BW and Business Objects preferred - Ability to work in a fast paced environment and handle multiple priorities - Ability to work independently with minimal supervision - Ability to improve efficiencies in the Supply Chain by ensuring that the order management process is streamlined and standardized. - Strong Customer Service mindset and passion for delighting customers internally and externally - Demonstrates a strong desire to develop trust and long term relationships - Proactively seeks continuous process and service improvements - Strong result-orientationEducation:High SchoolExperience:1-4 yearsQualifications:- Undergraduate degree preferred, not required Experience - 2 - 4 years of experience working directly with customers is required. - Experience in Supply Chain preferred (e.g. Order Management, Distribution, Inventory Management, Transportation, Demand and Supply Planning etc.) Apply Today! Once you apply, call or text 260-496-9900 to schedule your interview!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Spherion Staffing is hiring Customer Service Representatives to begin work in Fort Wayne, IN.This is a Direct Hire opportunity!Are you looking to catapult your career with high-impact ownership driving transformation with household brands? Do you crave an entrepreneurial, fast paced and engaging growth assignment working with incredible people from across the globe?WORK FROM THE OFFICE 3 DAYS, 2 DAYS REMOTEShift and Pay:Monday - Friday 8AM - 5PMPay ranging from $45,000 - $55,000/year based on experienceResponsibilities:The Customer Solutions Analyst serves as the primary point of contact and advocate for the customer and is responsible to optimize orders while driving efficiency and minimizing waste throughout the E2E Order to Cash process flow. - Identify and resolve demand capture failures within defined Service Level Agreement (SLA) Order Filter - Regularly monitor open orders according to the Daily Activity Schedule and ensure adherence to the tasks and cadence - Collaborate with customer or cross functional business partners to resolve blocked orders within SLA - Optimize orders for logistical efficiency (e.g. maximize payload, grouping / splitting orders) Order Fulfillment - Contact customer when required due to Out of Stock or Stock Allocation issues - Collaborate with Order Fulfillment team to resolve issues preventing delivery note creation (e.g. delivery block) - Contact customer and propose resolution if issues identified post-delivery note due to Transportation or Warehousing issues (such as appointment scheduling, delivery delay, picking issues etc.)- Collaborate with key stakeholders and business partners (such as CFSC, Sales, Logistics, COC etc.) to ensure the quality of processes are aligned to meet the business and customer needs - Provide 360? visibility on status of orders to customers and internal teams - Apply appropriate root cause reason codes following global Reason Code Methodology ? Identify, analyze and initiate the escalation process based on escalation criteria Returns and Refusals:- Be principal customer contact for capturing, creating and registering all return requests - Assess compliance of Return Requests according to Market Return Policy Conditions - Obtain authorization from Sales for return requests that exceed Market Return Policy Thresholds - Validate returned product is in sellable condition and ensure all relevant documentation is provided for analysis of credit / debit value - Coordinate destruction or donation of goods when physical return is not warranted - Ensure refusals created by the OS&D team in Transportation contain appropriate order reason code and correct pricing prior to billing - Analyze reasons for refusals and contact customers to propose mitigation actions to reduce / eliminate in the future billing - Collaborate with billing in the resolution of billing issues that require customer contactWorking hours: 8:00 AM - 5:00 PMSkills:- Excellent written and verbal communication skills - Excellent analytical aptitude with a proven ability to analyze/interpret data - Well-organized, methodical thinker with excellent decision-making skills - Strong and creative problem-solving skills - Proficiency in Microsoft office applications (e.g. Word, Excel, Outlook) - Proficiency in SAP, BW and Business Objects preferred - Ability to work in a fast paced environment and handle multiple priorities - Ability to work independently with minimal supervision - Ability to improve efficiencies in the Supply Chain by ensuring that the order management process is streamlined and standardized. - Strong Customer Service mindset and passion for delighting customers internally and externally - Demonstrates a strong desire to develop trust and long term relationships - Proactively seeks continuous process and service improvements - Strong result-orientationEducation:High SchoolExperience:1-4 yearsQualifications:- Undergraduate degree preferred, not required Experience - 2 - 4 years of experience working directly with customers is required. - Experience in Supply Chain preferred (e.g. Order Management, Distribution, Inventory Management, Transportation, Demand and Supply Planning etc.) Apply Today! Once you apply, call or text 260-496-9900 to schedule your interview!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

    Thank you for subscribing to your personalized job alerts.

    It looks like you want to switch your language. This will reset your filters on your current job search.