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      • Montezuma, Georgia
      • Temp to Perm
      • $13.00 per hour
      • 8:00 AM - 5:00 PM
      Provide services for inbound and outbound calls for the COVID-19 call center. This position is Monday-Friday from 8-5pm. This candidate must speak fluent Spanish, be able to make inbound and outbound calls, and have exceptional customer service.Responsibilities:* MUST SPEAK ENGLISH AND SPANISH FLUENTLY* Receive inbound, and make outbound callsWorking hours: 8:00 AM - 5:00 PMSkills:* Exceptional Customer Service* Adaptable to difference situations* Time management* ProfessionalismEducation:No Degree RequiredExperience:0-1 yearsQualifications:* 1 year experience of exceptional customer service* 1 year experience call center Let's Go To Work!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Provide services for inbound and outbound calls for the COVID-19 call center. This position is Monday-Friday from 8-5pm. This candidate must speak fluent Spanish, be able to make inbound and outbound calls, and have exceptional customer service.Responsibilities:* MUST SPEAK ENGLISH AND SPANISH FLUENTLY* Receive inbound, and make outbound callsWorking hours: 8:00 AM - 5:00 PMSkills:* Exceptional Customer Service* Adaptable to difference situations* Time management* ProfessionalismEducation:No Degree RequiredExperience:0-1 yearsQualifications:* 1 year experience of exceptional customer service* 1 year experience call center Let's Go To Work!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Byromville, Georgia
      • Temp to Perm
      • $13.00 per hour
      • 8:00 AM - 5:00 PM
      Provide services for inbound and outbound calls for the COVID-19 call center. This position is Monday-Friday from 8-5pm. This candidate must speak fluent Spanish, be able to make inbound and outbound calls, and have exceptional customer service.Responsibilities:* Receive inbound, and make outbound calls* Keep a professional tone of voice and attitudeWorking hours: 8:00 AM - 5:00 PMSkills:* Exceptional Customer Service* Adaptable to difference situations* Time management* ProfessionalismEducation:No Degree RequiredExperience:0-1 yearsQualifications:* 1 year experience of exceptional customer service* 1 year experience call center Let's Go To Work!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Provide services for inbound and outbound calls for the COVID-19 call center. This position is Monday-Friday from 8-5pm. This candidate must speak fluent Spanish, be able to make inbound and outbound calls, and have exceptional customer service.Responsibilities:* Receive inbound, and make outbound calls* Keep a professional tone of voice and attitudeWorking hours: 8:00 AM - 5:00 PMSkills:* Exceptional Customer Service* Adaptable to difference situations* Time management* ProfessionalismEducation:No Degree RequiredExperience:0-1 yearsQualifications:* 1 year experience of exceptional customer service* 1 year experience call center Let's Go To Work!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Denver, Colorado
      • Temp to Perm
      • $15.00 - $20.00 per hour
      • 8:00 AM - 6:00 PM
      Are you upbeat and enjoy chatting with other people? Do you have the knack for helping others and providing a positive experience? If so, we have the position for you! We are currently accepting applications for customer service representatives in the Greater Denver Metro area who are passionate about engaging with customers; treating them as they would like to be treated. You will be responsible for answering inbound calls, responding to emails, managing customer concerns, and transferring calls to other departments, as needed. We are looking for representatives with a positive work ethic, accountability and the ability to work in a team environment.Responsibilities:Answer inbound calls, providing responses to general customer questions and information based on their account activity.Respond to general customer inquiries by email within company standards. Redirect customers to appropriate department when necessary.Collaborate with team on best practices and customer engagement initiatives. Provide exceptional customer service leading to high retention and customer return rates.Working hours: 8:00 AM - 6:00 PMSkills:Proficient with MS Office Suite and basic computer skills. Excellent communication and time management skills. Exemplary customer service skills with willingness to go above and beyond customer expectations. Adept at problem solving focused on providing positive customer outcomes.Education:High SchoolExperience:0-1 yearsQualifications:High School diploma.Previous customer service experience is a plus.Complete Spherion computer and customer service assessment. If you are looking for a role focused on helping others, then apply today at https://www.spherion.com/apply/75806.Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.For Colorado Residents Only: The hourly range for Colorado residents is $15.00 to $25.00/hour. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, Spherion offers a comprehensive benefits package, incentive and recognition program, and 401K contribution (all benefits are based on eligibility).
      Are you upbeat and enjoy chatting with other people? Do you have the knack for helping others and providing a positive experience? If so, we have the position for you! We are currently accepting applications for customer service representatives in the Greater Denver Metro area who are passionate about engaging with customers; treating them as they would like to be treated. You will be responsible for answering inbound calls, responding to emails, managing customer concerns, and transferring calls to other departments, as needed. We are looking for representatives with a positive work ethic, accountability and the ability to work in a team environment.Responsibilities:Answer inbound calls, providing responses to general customer questions and information based on their account activity.Respond to general customer inquiries by email within company standards. Redirect customers to appropriate department when necessary.Collaborate with team on best practices and customer engagement initiatives. Provide exceptional customer service leading to high retention and customer return rates.Working hours: 8:00 AM - 6:00 PMSkills:Proficient with MS Office Suite and basic computer skills. Excellent communication and time management skills. Exemplary customer service skills with willingness to go above and beyond customer expectations. Adept at problem solving focused on providing positive customer outcomes.Education:High SchoolExperience:0-1 yearsQualifications:High School diploma.Previous customer service experience is a plus.Complete Spherion computer and customer service assessment. If you are looking for a role focused on helping others, then apply today at https://www.spherion.com/apply/75806.Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.For Colorado Residents Only: The hourly range for Colorado residents is $15.00 to $25.00/hour. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, Spherion offers a comprehensive benefits package, incentive and recognition program, and 401K contribution (all benefits are based on eligibility).
      • Plainville, Georgia
      • Temp to Perm
      • $13.00 per hour
      • 8:00 AM - 5:00 PM
      Provide services for inbound and outbound calls for the COVID-19 call center. This position is Monday-Friday from 8-5pm. This candidate must speak fluent Spanish, be able to make inbound and outbound calls, and have exceptional customer service.Responsibilities:* Receive inbound, and make outbound calls* Keep a professional tone of voice and attitudeWorking hours: 8:00 AM - 5:00 PMSkills:* Exceptional Customer Service* Adaptable to difference situations* Time management* ProfessionalismEducation:No Degree RequiredExperience:0-1 yearsQualifications:* 1 year experience of exceptional customer service* 1 year experience call center Let's Go To Work!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Provide services for inbound and outbound calls for the COVID-19 call center. This position is Monday-Friday from 8-5pm. This candidate must speak fluent Spanish, be able to make inbound and outbound calls, and have exceptional customer service.Responsibilities:* Receive inbound, and make outbound calls* Keep a professional tone of voice and attitudeWorking hours: 8:00 AM - 5:00 PMSkills:* Exceptional Customer Service* Adaptable to difference situations* Time management* ProfessionalismEducation:No Degree RequiredExperience:0-1 yearsQualifications:* 1 year experience of exceptional customer service* 1 year experience call center Let's Go To Work!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Cobb, Georgia
      • Temp to Perm
      • $13.00 per hour
      • 8:00 AM - 5:00 PM
      Provide services for inbound and outbound calls for the COVID-19 call center. This position is Monday-Friday from 8-5pm. This candidate must speak fluent Spanish, be able to make inbound and outbound calls, and have exceptional customer service.Responsibilities:* Receive inbound, and make outbound calls* Keep a professional tone of voice and attitudeWorking hours: 8:00 AM - 5:00 PMSkills:* Exceptional Customer Service* Adaptable to difference situations* Time management* ProfessionalismEducation:No Degree RequiredExperience:0-1 yearsQualifications:* 1 year experience of exceptional customer service* 1 year experience call center Let's Go To Work!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Provide services for inbound and outbound calls for the COVID-19 call center. This position is Monday-Friday from 8-5pm. This candidate must speak fluent Spanish, be able to make inbound and outbound calls, and have exceptional customer service.Responsibilities:* Receive inbound, and make outbound calls* Keep a professional tone of voice and attitudeWorking hours: 8:00 AM - 5:00 PMSkills:* Exceptional Customer Service* Adaptable to difference situations* Time management* ProfessionalismEducation:No Degree RequiredExperience:0-1 yearsQualifications:* 1 year experience of exceptional customer service* 1 year experience call center Let's Go To Work!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Bristol, Pennsylvania
      • Temp to Perm
      • $50,000 - $70,000 per year
      • 8:00 AM - 5:00 PM
      We are looking for an experienced Routing Clerk Manager to provide excellent customer service and warehouse support. The goal is to keep the office running in an efficient and organized manner, to increase customer satisfaction, loyalty and retention and to meet their expectations.Responsibilities:- Manage day to day inbound and outbound orders- Ensure all orders are imported into company software- Take ownership of customers issues and follow problems through to resolution- Set a clear mission and deploy strategies focused towards that mission- Develop procedures, policies and standards- Recruit, mentor and develop customer service reps and nurture an environment where they can excel through encouragement and empowermentWorking hours: 8:00 AM - 5:00 PMSkills:- Proficiency in English- Ability to think strategically and to lead- Strong client-facing and communication skills- Advanced troubleshooting and multi-tasking skills- Customer service orientationEducation:No Degree RequiredExperience:1-4 yearsQualifications:- Proven working experience as a customer service manager- Excellent knowledge of management methods and techniques- Working knowledge of customer service software, databases and tools- Awareness of industry's latest technology trends and applications- Order routing for big box retailers Job Type: Full-timePay: $50,000.00 - $70,000.00 per yearSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      We are looking for an experienced Routing Clerk Manager to provide excellent customer service and warehouse support. The goal is to keep the office running in an efficient and organized manner, to increase customer satisfaction, loyalty and retention and to meet their expectations.Responsibilities:- Manage day to day inbound and outbound orders- Ensure all orders are imported into company software- Take ownership of customers issues and follow problems through to resolution- Set a clear mission and deploy strategies focused towards that mission- Develop procedures, policies and standards- Recruit, mentor and develop customer service reps and nurture an environment where they can excel through encouragement and empowermentWorking hours: 8:00 AM - 5:00 PMSkills:- Proficiency in English- Ability to think strategically and to lead- Strong client-facing and communication skills- Advanced troubleshooting and multi-tasking skills- Customer service orientationEducation:No Degree RequiredExperience:1-4 yearsQualifications:- Proven working experience as a customer service manager- Excellent knowledge of management methods and techniques- Working knowledge of customer service software, databases and tools- Awareness of industry's latest technology trends and applications- Order routing for big box retailers Job Type: Full-timePay: $50,000.00 - $70,000.00 per yearSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Alachua, Florida
      • Temp to Perm
      • $16.50 per hour
      • 10:00 AM - 8:00 PM
      Spherion Gainesville, FL has a client looking for Representatives to provide customer service in Alachua, FL location. You will use your exceptional customer service skills to excel in this position. Let's get to work. Will provide trainingTemporary with the possibility of a permanent position Alachua, FL Schedule: FT, M-F, 10am - 7pm or 11am - 8pmSalary: $16.50/hrResponsibilities:- Provide excellent customer service via incoming and outgoing telephone calls, emails and other correspondence - Data entry of all customer service inquiries- Work within databases and other programs/applications - Maintain confidentiality at all times- Assist with creating accounts and website questions- Other duties as assignedWorking hours: 10:00 AM - 8:00 PMSkills:- Able to multitask- Maintain confidentiality- Excellent communication skills both written and verbalEducation:High SchoolExperience:1-4 yearsQualifications:- High School Diploma or equivalent - Salesforce experience highly preferred- Bilingual English/Spanish a plus Are you ready to start your next career? Please click apply or call us at 352-378-2300 to inquire about our job opportunities.We offer Medical, Dental, 401(k) and bonuses! We pay weekly!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Spherion Gainesville, FL has a client looking for Representatives to provide customer service in Alachua, FL location. You will use your exceptional customer service skills to excel in this position. Let's get to work. Will provide trainingTemporary with the possibility of a permanent position Alachua, FL Schedule: FT, M-F, 10am - 7pm or 11am - 8pmSalary: $16.50/hrResponsibilities:- Provide excellent customer service via incoming and outgoing telephone calls, emails and other correspondence - Data entry of all customer service inquiries- Work within databases and other programs/applications - Maintain confidentiality at all times- Assist with creating accounts and website questions- Other duties as assignedWorking hours: 10:00 AM - 8:00 PMSkills:- Able to multitask- Maintain confidentiality- Excellent communication skills both written and verbalEducation:High SchoolExperience:1-4 yearsQualifications:- High School Diploma or equivalent - Salesforce experience highly preferred- Bilingual English/Spanish a plus Are you ready to start your next career? Please click apply or call us at 352-378-2300 to inquire about our job opportunities.We offer Medical, Dental, 401(k) and bonuses! We pay weekly!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Orem, Utah
      • Temp to Perm
      • $16.00 per hour
      • 10:00 AM - 6:30 PM
      We are looking for energetic, service-oriented Customer Experience Specialists to join an amazing company here in Utah County. This is a fun, fast-paced environment where proven performs are recognized and rewarded. The ideal candidates will be confident, creative, friendly, and detail-oriented. This is a work-from-home position. However, you did need to live relatively close to Utah County to be eligible, as equipment will be picked up in Spanish Fork, UT.Pay is $16/hr for Spanish/English bilingual candidates. Full-time schedule is 10am-6:30pm, Monday-Friday. Part-time schedule consists of 5-hour shifts between the hours of 12pm and 7pm, Monday-Friday.Responsibilities:--Help process new orders, member applications, returns, and renewals--Choose the best solution to answer and deescalate problems that may arise regarding service and products--Assist members with inbound orders--Maintain and meet performance metrics--Document all interactions for auditing purposesWorking hours: 10:00 AM - 6:30 PMSkills:--Strong listening and comprehension skills over the phone--Microsoft office, 30+ WPM typing--Friendly, upbeat attitudeEducation:High SchoolExperience:0-1 yearsQualifications:--Customer service experience over-the-phone--Bilingual in Spanish/English preferred We are looking to conduct video interviews immediately, so if you feel this is a good fit, don't hesitate to apply and submit your resume. We'd love to chat with you and see if this is a good fit!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      We are looking for energetic, service-oriented Customer Experience Specialists to join an amazing company here in Utah County. This is a fun, fast-paced environment where proven performs are recognized and rewarded. The ideal candidates will be confident, creative, friendly, and detail-oriented. This is a work-from-home position. However, you did need to live relatively close to Utah County to be eligible, as equipment will be picked up in Spanish Fork, UT.Pay is $16/hr for Spanish/English bilingual candidates. Full-time schedule is 10am-6:30pm, Monday-Friday. Part-time schedule consists of 5-hour shifts between the hours of 12pm and 7pm, Monday-Friday.Responsibilities:--Help process new orders, member applications, returns, and renewals--Choose the best solution to answer and deescalate problems that may arise regarding service and products--Assist members with inbound orders--Maintain and meet performance metrics--Document all interactions for auditing purposesWorking hours: 10:00 AM - 6:30 PMSkills:--Strong listening and comprehension skills over the phone--Microsoft office, 30+ WPM typing--Friendly, upbeat attitudeEducation:High SchoolExperience:0-1 yearsQualifications:--Customer service experience over-the-phone--Bilingual in Spanish/English preferred We are looking to conduct video interviews immediately, so if you feel this is a good fit, don't hesitate to apply and submit your resume. We'd love to chat with you and see if this is a good fit!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Asheville, North Carolina
      • Temp to Perm
      • $16.00 per hour
      • 8:00 AM - 5:00 PM
      Spherion is hiring a Customer Service Representative for a company located here in Asheville, NC. While customer service experience is preferred, it is not required. Entry level candidates are encouraged to apply!Responsibilities:-Interact directly with customers via telephone, email, online chat or in person to provide support and information on products or services-Collect and enters orders for new or additional products or services-Utilize customer contact list to sell additional/enhanced products, services -Field customer questions and complaints and forward all issues to the assigned specialist or other appropriate team member-Maintain customer accounts and records of customer interactions with details of inquiries, complaints or commentsWorking hours: 8:00 AM - 5:00 PMSkills:Excellent communication skills including active listeningAble to work in a fast paced, very busy environmentDetail oriented and organizedProficient on computers and technologyAble to multi-task and work on several projects at onceEducation:High SchoolExperience:1-4 yearsQualifications:At least 1 year customer service experience Proficient on Google Suites and MS Office SuitesQuickbooks experience a plusType 50+ WPM Apply today at www.spherion.com or text the word "JOBS" to 828-348-0390!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Spherion is hiring a Customer Service Representative for a company located here in Asheville, NC. While customer service experience is preferred, it is not required. Entry level candidates are encouraged to apply!Responsibilities:-Interact directly with customers via telephone, email, online chat or in person to provide support and information on products or services-Collect and enters orders for new or additional products or services-Utilize customer contact list to sell additional/enhanced products, services -Field customer questions and complaints and forward all issues to the assigned specialist or other appropriate team member-Maintain customer accounts and records of customer interactions with details of inquiries, complaints or commentsWorking hours: 8:00 AM - 5:00 PMSkills:Excellent communication skills including active listeningAble to work in a fast paced, very busy environmentDetail oriented and organizedProficient on computers and technologyAble to multi-task and work on several projects at onceEducation:High SchoolExperience:1-4 yearsQualifications:At least 1 year customer service experience Proficient on Google Suites and MS Office SuitesQuickbooks experience a plusType 50+ WPM Apply today at www.spherion.com or text the word "JOBS" to 828-348-0390!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Cape Coral, Florida
      • Temp to Perm
      • $17.50 per hour
      • 12:30 PM - 9:00 PM
      This position is primarily responsible for assisting customers with product questions/problems, orderinquiries/placing orders, and other customer related questions. Works as a team with co-workers andmanager/supervisors to ensure quality customer service is given to our customers in an ever changingwork environment by performing the following duties.Responsibilities:-Attracts potential customers by answering product and service questions; suggesting informationabout other products and services-Opens customer accounts by recording account information in CRM/database software.-Maintains customer records by updating account information in CRM/database software.-Place order via Phone, Mail, E-mail, or chat.-Maintains sales goals by up/cross selling products-Resolves product or service problems by clarifying the customer's complaint; determining the causeof the problem; selecting and explaining the best solution to solve the problem; expeditingcorrection or adjustment; following up to ensure resolution. Via all service channels (case, email,mail, chat, and phone)Working hours: 12:30 PM - 9:00 PMSkills:LANGUAGE SKILLS:Ability to read and interpret documents such as safety rules, operating and maintenance instructions,and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectivelybefore groups of customers or employees of the organization.MATHEMATICAL SKILLS:Ability to calculate figures and amounts such as discounts, interest, commissions, proportions,percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.REASONING ABILITY:Ability to solve practical problems and deal with a variety of concrete variables in situations where onlylimited standardization exists. Ability to interpret a variety of instructions furnished in written, oral,diagram, or schedule form.COMPUTER SKILLS:To perform this job successfully, an individual should have knowledge of Database Software;Spreadsheet Software; Internet software; Order Processing Systems; Project Management software;Word Processing Software; Electronic Mail Software.OTHER SKILLS AND ABILITIES:- Excellent written and verbal communication skills.- Excellent telephone manner with clear, concise and professional communication skills.- Type a minimum of 30 words per minute.Education:High SchoolExperience:1-4 yearsQualifications:To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.The requirements listed below are representative of the knowledge, skill, and/or ability required.Reasonable accommodations may be made to enable individuals with disabilities to perform theessential functions. Several ways to Apply-? Apply in person MONDAY- FRIDAY between the hours of 9:00am-12:00pm or call our office to schedule an appointment!Address: 12500 World Plaza Ln bldg 40 suite 1, Fort Myers, FL 33907? Apply on line www.spherionjobcentral.com? Email your resume by replying to this post? Call our office at 239-939-9999 for more informationSpherion_gtwb_fortmyersSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      This position is primarily responsible for assisting customers with product questions/problems, orderinquiries/placing orders, and other customer related questions. Works as a team with co-workers andmanager/supervisors to ensure quality customer service is given to our customers in an ever changingwork environment by performing the following duties.Responsibilities:-Attracts potential customers by answering product and service questions; suggesting informationabout other products and services-Opens customer accounts by recording account information in CRM/database software.-Maintains customer records by updating account information in CRM/database software.-Place order via Phone, Mail, E-mail, or chat.-Maintains sales goals by up/cross selling products-Resolves product or service problems by clarifying the customer's complaint; determining the causeof the problem; selecting and explaining the best solution to solve the problem; expeditingcorrection or adjustment; following up to ensure resolution. Via all service channels (case, email,mail, chat, and phone)Working hours: 12:30 PM - 9:00 PMSkills:LANGUAGE SKILLS:Ability to read and interpret documents such as safety rules, operating and maintenance instructions,and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectivelybefore groups of customers or employees of the organization.MATHEMATICAL SKILLS:Ability to calculate figures and amounts such as discounts, interest, commissions, proportions,percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.REASONING ABILITY:Ability to solve practical problems and deal with a variety of concrete variables in situations where onlylimited standardization exists. Ability to interpret a variety of instructions furnished in written, oral,diagram, or schedule form.COMPUTER SKILLS:To perform this job successfully, an individual should have knowledge of Database Software;Spreadsheet Software; Internet software; Order Processing Systems; Project Management software;Word Processing Software; Electronic Mail Software.OTHER SKILLS AND ABILITIES:- Excellent written and verbal communication skills.- Excellent telephone manner with clear, concise and professional communication skills.- Type a minimum of 30 words per minute.Education:High SchoolExperience:1-4 yearsQualifications:To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.The requirements listed below are representative of the knowledge, skill, and/or ability required.Reasonable accommodations may be made to enable individuals with disabilities to perform theessential functions. Several ways to Apply-? Apply in person MONDAY- FRIDAY between the hours of 9:00am-12:00pm or call our office to schedule an appointment!Address: 12500 World Plaza Ln bldg 40 suite 1, Fort Myers, FL 33907? Apply on line www.spherionjobcentral.com? Email your resume by replying to this post? Call our office at 239-939-9999 for more informationSpherion_gtwb_fortmyersSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Americus, Georgia
      • Temp to Perm
      • $13.00 per hour
      • 8:00 AM - 5:00 PM
      Provide services for inbound and outbound calls for the COVID-19 call center. This position is Monday-Friday from 8-5pm. This candidate must speak fluent Spanish, be able to make inbound and outbound calls, and have exceptional customer service.Responsibilities:* MUST SPEAK ENGLISH AND SPANISH FLUENTLY* Receive inbound, and make outbound callsWorking hours: 8:00 AM - 5:00 PMSkills:* Exceptional Customer Service* Adaptable to difference situations* Time management* ProfessionalismEducation:No Degree RequiredExperience:0-1 yearsQualifications:* 1 year experience of exceptional customer service* 1 year experience call center Let's Go To Work!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Provide services for inbound and outbound calls for the COVID-19 call center. This position is Monday-Friday from 8-5pm. This candidate must speak fluent Spanish, be able to make inbound and outbound calls, and have exceptional customer service.Responsibilities:* MUST SPEAK ENGLISH AND SPANISH FLUENTLY* Receive inbound, and make outbound callsWorking hours: 8:00 AM - 5:00 PMSkills:* Exceptional Customer Service* Adaptable to difference situations* Time management* ProfessionalismEducation:No Degree RequiredExperience:0-1 yearsQualifications:* 1 year experience of exceptional customer service* 1 year experience call center Let's Go To Work!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Smithville, Georgia
      • Temp to Perm
      • $13.00 per hour
      • 8:00 AM - 5:00 PM
      Provide services for inbound and outbound calls for the COVID-19 call center. This position is Monday-Friday from 8-5pm. This candidate must speak fluent Spanish, be able to make inbound and outbound calls, and have exceptional customer service.Responsibilities:* MUST SPEAK ENGLISH AND SPANISH FLUENTLY* Receive inbound, and make outbound callsWorking hours: 8:00 AM - 5:00 PMSkills:* Exceptional Customer Service* Adaptable to difference situations* Time management* ProfessionalismEducation:No Degree RequiredExperience:0-1 yearsQualifications:* 1 year experience of exceptional customer service* 1 year experience call center Let's Go To Work!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Provide services for inbound and outbound calls for the COVID-19 call center. This position is Monday-Friday from 8-5pm. This candidate must speak fluent Spanish, be able to make inbound and outbound calls, and have exceptional customer service.Responsibilities:* MUST SPEAK ENGLISH AND SPANISH FLUENTLY* Receive inbound, and make outbound callsWorking hours: 8:00 AM - 5:00 PMSkills:* Exceptional Customer Service* Adaptable to difference situations* Time management* ProfessionalismEducation:No Degree RequiredExperience:0-1 yearsQualifications:* 1 year experience of exceptional customer service* 1 year experience call center Let's Go To Work!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Byromville, Georgia
      • Temp to Perm
      • $13.00 per hour
      • 8:00 AM - 5:00 PM
      Provide services for inbound and outbound calls for the COVID-19 call center. This position is Monday-Friday from 8-5pm. This candidate must speak fluent Spanish, be able to make inbound and outbound calls, and have exceptional customer service.Responsibilities:* MUST SPEAK ENGLISH AND SPANISH FLUENTLY* Receive inbound, and make outbound callsWorking hours: 8:00 AM - 5:00 PMSkills:* Exceptional Customer Service* Adaptable to difference situations* Time management* ProfessionalismEducation:No Degree RequiredExperience:0-1 yearsQualifications:* 1 year experience of exceptional customer service* 1 year experience call center Let's Go To Work!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Provide services for inbound and outbound calls for the COVID-19 call center. This position is Monday-Friday from 8-5pm. This candidate must speak fluent Spanish, be able to make inbound and outbound calls, and have exceptional customer service.Responsibilities:* MUST SPEAK ENGLISH AND SPANISH FLUENTLY* Receive inbound, and make outbound callsWorking hours: 8:00 AM - 5:00 PMSkills:* Exceptional Customer Service* Adaptable to difference situations* Time management* ProfessionalismEducation:No Degree RequiredExperience:0-1 yearsQualifications:* 1 year experience of exceptional customer service* 1 year experience call center Let's Go To Work!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Montezuma, Georgia
      • Temp to Perm
      • $13.00 per hour
      • 8:00 AM - 5:00 PM
      Provide services for inbound and outbound calls for the COVID-19 call center. This position is Monday-Friday from 8-5pm. This candidate must speak fluent Spanish, be able to make inbound and outbound calls, and have exceptional customer service.Responsibilities:* Receive inbound, and make outbound calls* Keep a professional tone of voice and attitudeWorking hours: 8:00 AM - 5:00 PMSkills:* Exceptional Customer Service* Adaptable to difference situations* Time management* ProfessionalismEducation:No Degree RequiredExperience:0-1 yearsQualifications:* 1 year experience of exceptional customer service* 1 year experience call center Let's Go To Work!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Provide services for inbound and outbound calls for the COVID-19 call center. This position is Monday-Friday from 8-5pm. This candidate must speak fluent Spanish, be able to make inbound and outbound calls, and have exceptional customer service.Responsibilities:* Receive inbound, and make outbound calls* Keep a professional tone of voice and attitudeWorking hours: 8:00 AM - 5:00 PMSkills:* Exceptional Customer Service* Adaptable to difference situations* Time management* ProfessionalismEducation:No Degree RequiredExperience:0-1 yearsQualifications:* 1 year experience of exceptional customer service* 1 year experience call center Let's Go To Work!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Smithville, Georgia
      • Temp to Perm
      • $13.00 per hour
      • 8:00 AM - 5:00 PM
      Provide services for inbound and outbound calls for the COVID-19 call center. This position is Monday-Friday from 8-5pm. This candidate must speak fluent Spanish, be able to make inbound and outbound calls, and have exceptional customer service.Responsibilities:* Receive inbound, and make outbound calls* Keep a professional tone of voice and attitudeWorking hours: 8:00 AM - 5:00 PMSkills:* Exceptional Customer Service* Adaptable to difference situations* Time management* ProfessionalismEducation:No Degree RequiredExperience:0-1 yearsQualifications:* 1 year experience of exceptional customer service* 1 year experience call center Let's Go To Work!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Provide services for inbound and outbound calls for the COVID-19 call center. This position is Monday-Friday from 8-5pm. This candidate must speak fluent Spanish, be able to make inbound and outbound calls, and have exceptional customer service.Responsibilities:* Receive inbound, and make outbound calls* Keep a professional tone of voice and attitudeWorking hours: 8:00 AM - 5:00 PMSkills:* Exceptional Customer Service* Adaptable to difference situations* Time management* ProfessionalismEducation:No Degree RequiredExperience:0-1 yearsQualifications:* 1 year experience of exceptional customer service* 1 year experience call center Let's Go To Work!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Leslie, Georgia
      • Temp to Perm
      • $13.00 per hour
      • 8:00 AM - 5:00 PM
      Provide services for inbound and outbound calls for the COVID-19 call center. This position is Monday-Friday from 8-5pm. This candidate must speak fluent Spanish, be able to make inbound and outbound calls, and have exceptional customer service.Responsibilities:* MUST SPEAK ENGLISH AND SPANISH FLUENTLY* Receive inbound, and make outbound callsWorking hours: 8:00 AM - 5:00 PMSkills:* Exceptional Customer Service* Adaptable to difference situations* Time management* ProfessionalismEducation:No Degree RequiredExperience:0-1 yearsQualifications:* 1 year experience of exceptional customer service* 1 year experience call center Let's Go To Work!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Provide services for inbound and outbound calls for the COVID-19 call center. This position is Monday-Friday from 8-5pm. This candidate must speak fluent Spanish, be able to make inbound and outbound calls, and have exceptional customer service.Responsibilities:* MUST SPEAK ENGLISH AND SPANISH FLUENTLY* Receive inbound, and make outbound callsWorking hours: 8:00 AM - 5:00 PMSkills:* Exceptional Customer Service* Adaptable to difference situations* Time management* ProfessionalismEducation:No Degree RequiredExperience:0-1 yearsQualifications:* 1 year experience of exceptional customer service* 1 year experience call center Let's Go To Work!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Americus, Georgia
      • Temp to Perm
      • $13.00 per hour
      • 8:00 AM - 5:00 PM
      Provide services for inbound and outbound calls for the COVID-19 call center. This position is Monday-Friday from 8-5pm. This candidate must speak fluent Spanish, be able to make inbound and outbound calls, and have exceptional customer service.Responsibilities:* MUST BE FLUENT IN SPANISH AND ENGLISH* Receive inbound, and make outbound callsWorking hours: 8:00 AM - 5:00 PMSkills:* Exceptional Customer Service* Adaptable to difference situations* Time management* ProfessionalismEducation:No Degree RequiredExperience:0-1 yearsQualifications:* 1 year experience of exceptional customer service* 1 year experience call center Let's Go To Work!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Provide services for inbound and outbound calls for the COVID-19 call center. This position is Monday-Friday from 8-5pm. This candidate must speak fluent Spanish, be able to make inbound and outbound calls, and have exceptional customer service.Responsibilities:* MUST BE FLUENT IN SPANISH AND ENGLISH* Receive inbound, and make outbound callsWorking hours: 8:00 AM - 5:00 PMSkills:* Exceptional Customer Service* Adaptable to difference situations* Time management* ProfessionalismEducation:No Degree RequiredExperience:0-1 yearsQualifications:* 1 year experience of exceptional customer service* 1 year experience call center Let's Go To Work!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Titusville, Florida
      • Temp to Perm
      • $14.00 - $16.00 per hour
      • 8:30 AM - 5:00 PM
      The Melbourne Spherion Office is seeking an experienced Medical CSR to work at a medical office on a temp to hire opportunity paying $14- $16/hr in Titusville.Responsibilities:-Develop and maintain working knowledge of current products and services offered by the company-Answer all calls and emails in a timely manner, in adherence to their goals-Document all call information according to standard operating procedures-Answer questions about products and services, retail stores, general service line information and other information as necessary based on customer call needs-Process orders, route calls to appropriate resource, and follow up on customer calls where necessary-Review all required documentation to ensure accuracy-Accurately process, verify, and/or submit documentation and orders-Complete insurance verification to determine patient's eligibility, coverage, co-insurances, and deductibles-Obtain pre-authorization if required by an insurance carrier and process physician orders to insurance carriers for approval and authorization when required-Must be able to navigate through multiple online EMR systems to obtain applicable documentation-Enter and review all pertinent information in EMR system including authorizations and expiration datesWorking hours: 8:30 AM - 5:00 PMSkills:-Excellent customer service skills-Analytical and problem-solving skills with attention to detail-Decision Making-Excellent ability to communicate both verbally and in writing-Ability to prioritize and manage multiple tasks-Proficient computer skills and knowledge of Microsoft Office-General knowledge of Medicare, Medicaid, and Commercial health plan methodologies and documentation requirements preferred.-Ability to adapt and be flexible in a rapidly changing environment, be patient, accountable, proactive, take initiative and work effectively on a team.-Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. -Ability to work independently as well as follow detailed directives-Solid ability to learn new technologies and possess the technical aptitude required to understand flow of data through systems as well as system interaction Computer skills including knowledge of Microsoft Office applicationsEducation:High SchoolExperience:1-4 yearsQualifications:-High School Diploma or equivalent-One (1) year work related experience in health care administrative, financial, or insurance customer services, claims, billing, call center or management regardless of industry.-Previous medical experience is required Please apply online or email your resume directly the recruiter ashleytuccio@spherion.com for considerationSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      The Melbourne Spherion Office is seeking an experienced Medical CSR to work at a medical office on a temp to hire opportunity paying $14- $16/hr in Titusville.Responsibilities:-Develop and maintain working knowledge of current products and services offered by the company-Answer all calls and emails in a timely manner, in adherence to their goals-Document all call information according to standard operating procedures-Answer questions about products and services, retail stores, general service line information and other information as necessary based on customer call needs-Process orders, route calls to appropriate resource, and follow up on customer calls where necessary-Review all required documentation to ensure accuracy-Accurately process, verify, and/or submit documentation and orders-Complete insurance verification to determine patient's eligibility, coverage, co-insurances, and deductibles-Obtain pre-authorization if required by an insurance carrier and process physician orders to insurance carriers for approval and authorization when required-Must be able to navigate through multiple online EMR systems to obtain applicable documentation-Enter and review all pertinent information in EMR system including authorizations and expiration datesWorking hours: 8:30 AM - 5:00 PMSkills:-Excellent customer service skills-Analytical and problem-solving skills with attention to detail-Decision Making-Excellent ability to communicate both verbally and in writing-Ability to prioritize and manage multiple tasks-Proficient computer skills and knowledge of Microsoft Office-General knowledge of Medicare, Medicaid, and Commercial health plan methodologies and documentation requirements preferred.-Ability to adapt and be flexible in a rapidly changing environment, be patient, accountable, proactive, take initiative and work effectively on a team.-Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. -Ability to work independently as well as follow detailed directives-Solid ability to learn new technologies and possess the technical aptitude required to understand flow of data through systems as well as system interaction Computer skills including knowledge of Microsoft Office applicationsEducation:High SchoolExperience:1-4 yearsQualifications:-High School Diploma or equivalent-One (1) year work related experience in health care administrative, financial, or insurance customer services, claims, billing, call center or management regardless of industry.-Previous medical experience is required Please apply online or email your resume directly the recruiter ashleytuccio@spherion.com for considerationSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Spokane, Washington
      • Temp to Perm
      • $18.00 per hour
      • 7:30 AM - 4:30 PM
      Spherion Staffing has an opening for a Administrative / Customer Service Representative. This position offers training to help propel you towards your new career.Responsibilities:* Processing Invoices* Data Entry* Answering Phones* Customer ServiceWorking hours: 7:30 AM - 4:30 PMSkills:* Computer proficient including (Excel, Microsoft word, Microsoft office, Adobe, Power point)* Organizational skills* Clear communication Skills* Adaptability* Customer Service Skills* ProfessionalEducation:High SchoolExperience:1-4 yearsQualifications:* Must be able to sit long periods of time* Excellent time management skills* Able to multitask* Able to work independently * Must pass company background & drug screen test* Must have high school diploma Apply onlineSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Spherion Staffing has an opening for a Administrative / Customer Service Representative. This position offers training to help propel you towards your new career.Responsibilities:* Processing Invoices* Data Entry* Answering Phones* Customer ServiceWorking hours: 7:30 AM - 4:30 PMSkills:* Computer proficient including (Excel, Microsoft word, Microsoft office, Adobe, Power point)* Organizational skills* Clear communication Skills* Adaptability* Customer Service Skills* ProfessionalEducation:High SchoolExperience:1-4 yearsQualifications:* Must be able to sit long periods of time* Excellent time management skills* Able to multitask* Able to work independently * Must pass company background & drug screen test* Must have high school diploma Apply onlineSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • South Burlington, Vermont
      • Temp to Perm
      • $17.00 - $18.00 per hour
      • 8:00 AM - 4:30 PM
      Spherion Staffing is recruiting for a Healthcare Customer Service Representative in South Burlington. This is an exciting opportunity with a growing healthcare organization! This role is full-time, Monday-Friday, 8am-4:30pm, temp-to-hire, paying $17 to $19/hr.Position is fully onsite with social distancing guidelines and protections in effect.Responsibilities:The Customer Service Representative's primary responsibilities include:Answer inbound customer calls, assisting with medical, dental and flexible spending plan questionsReview plan documents to respond to specific benefit questionsCommunicate with internal teamParticipate in team training sessions and build customer service skillsRespond to customer email requestsWorking hours: 8:00 AM - 4:30 PMSkills:Excellent communication and customer service skillsExcellent attention to detailProfessional telephone manner.Ability to multi-task while working with a computer and phone systemEducation:High SchoolExperience:1-4 yearsQualifications:Associates Degree or 2+ years in customer service, preferably in a healthcare settingWorking knowledge of Microsoft Word, Excel and OutlookKnowledge or familiarity with medical terminology a plusDemonstrated experience interacting with internal and/or external customers Apply today by visiting www.spherion.com/apply or email your resume to BurlingtonVTJobs@Spherion.com Please note that if you have applied with Spherion previously there is no need to reapply. Simply contact our office.Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Spherion Staffing is recruiting for a Healthcare Customer Service Representative in South Burlington. This is an exciting opportunity with a growing healthcare organization! This role is full-time, Monday-Friday, 8am-4:30pm, temp-to-hire, paying $17 to $19/hr.Position is fully onsite with social distancing guidelines and protections in effect.Responsibilities:The Customer Service Representative's primary responsibilities include:Answer inbound customer calls, assisting with medical, dental and flexible spending plan questionsReview plan documents to respond to specific benefit questionsCommunicate with internal teamParticipate in team training sessions and build customer service skillsRespond to customer email requestsWorking hours: 8:00 AM - 4:30 PMSkills:Excellent communication and customer service skillsExcellent attention to detailProfessional telephone manner.Ability to multi-task while working with a computer and phone systemEducation:High SchoolExperience:1-4 yearsQualifications:Associates Degree or 2+ years in customer service, preferably in a healthcare settingWorking knowledge of Microsoft Word, Excel and OutlookKnowledge or familiarity with medical terminology a plusDemonstrated experience interacting with internal and/or external customers Apply today by visiting www.spherion.com/apply or email your resume to BurlingtonVTJobs@Spherion.com Please note that if you have applied with Spherion previously there is no need to reapply. Simply contact our office.Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Cobb, Georgia
      • Temp to Perm
      • $13.00 per hour
      • 8:00 AM - 5:00 PM
      Provide services for inbound and outbound calls for the COVID-19 call center. This position is Monday-Friday from 8-5pm. This candidate must speak fluent Spanish, be able to make inbound and outbound calls, and have exceptional customer service.Responsibilities:* MUST SPEAK ENGLISH AND SPANISH FLUENTLY* Receive inbound, and make outbound callsWorking hours: 8:00 AM - 5:00 PMSkills:* Exceptional Customer Service* Adaptable to difference situations* Time management* ProfessionalismEducation:No Degree RequiredExperience:0-1 yearsQualifications:* 1 year experience of exceptional customer service* 1 year experience call center Let's Go To Work!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Provide services for inbound and outbound calls for the COVID-19 call center. This position is Monday-Friday from 8-5pm. This candidate must speak fluent Spanish, be able to make inbound and outbound calls, and have exceptional customer service.Responsibilities:* MUST SPEAK ENGLISH AND SPANISH FLUENTLY* Receive inbound, and make outbound callsWorking hours: 8:00 AM - 5:00 PMSkills:* Exceptional Customer Service* Adaptable to difference situations* Time management* ProfessionalismEducation:No Degree RequiredExperience:0-1 yearsQualifications:* 1 year experience of exceptional customer service* 1 year experience call center Let's Go To Work!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Plainville, Georgia
      • Temp to Perm
      • $13.00 per hour
      • 8:00 AM - 5:00 PM
      Provide services for inbound and outbound calls for the COVID-19 call center. This position is Monday-Friday from 8-5pm. This candidate must speak fluent Spanish, be able to make inbound and outbound calls, and have exceptional customer service.Responsibilities:* MUST SPEAK ENGLISH AND SPANISH FLUENTLY* Receive inbound, and make outbound callsWorking hours: 8:00 AM - 5:00 PMSkills:* Exceptional Customer Service* Adaptable to difference situations* Time management* ProfessionalismEducation:No Degree RequiredExperience:0-1 yearsQualifications:* 1 year experience of exceptional customer service* 1 year experience call center Let's Go To Work!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Provide services for inbound and outbound calls for the COVID-19 call center. This position is Monday-Friday from 8-5pm. This candidate must speak fluent Spanish, be able to make inbound and outbound calls, and have exceptional customer service.Responsibilities:* MUST SPEAK ENGLISH AND SPANISH FLUENTLY* Receive inbound, and make outbound callsWorking hours: 8:00 AM - 5:00 PMSkills:* Exceptional Customer Service* Adaptable to difference situations* Time management* ProfessionalismEducation:No Degree RequiredExperience:0-1 yearsQualifications:* 1 year experience of exceptional customer service* 1 year experience call center Let's Go To Work!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Leslie, Georgia
      • Temp to Perm
      • $13.00 per hour
      • 8:00 AM - 5:00 PM
      Provide services for inbound and outbound calls for the COVID-19 call center. This position is Monday-Friday from 8-5pm. This candidate must speak fluent Spanish, be able to make inbound and outbound calls, and have exceptional customer service.Responsibilities:* Receive inbound, and make outbound calls* Keep a professional tone of voice and attitudeWorking hours: 8:00 AM - 5:00 PMSkills:* Exceptional Customer Service* Adaptable to difference situations* Time management* ProfessionalismEducation:No Degree RequiredExperience:0-1 yearsQualifications:* 1 year experience of exceptional customer service* 1 year experience call center Let's Go To Work!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Provide services for inbound and outbound calls for the COVID-19 call center. This position is Monday-Friday from 8-5pm. This candidate must speak fluent Spanish, be able to make inbound and outbound calls, and have exceptional customer service.Responsibilities:* Receive inbound, and make outbound calls* Keep a professional tone of voice and attitudeWorking hours: 8:00 AM - 5:00 PMSkills:* Exceptional Customer Service* Adaptable to difference situations* Time management* ProfessionalismEducation:No Degree RequiredExperience:0-1 yearsQualifications:* 1 year experience of exceptional customer service* 1 year experience call center Let's Go To Work!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Killeen, Texas
      • Temp to Perm
      • $14.00 per hour
      • 8:00 AM - 4:00 PM
      Find your ideal customer service job now! Spherion Temple is seeking an energetic customer service representatives with a desire to work in a fast-paced environment for a leading shipping business in Temple, Texas.Responsibilities:Assisting customers with various inquiries in a timely manner with a high degree of professionalismResearching and resolving customer issuesInputting customer information into client systemsManaging transactions and changes to accountsPerforming other administrative duties as assigned.Working hours: 8:00 AM - 4:00 PMSkills:Good written and verbal communication skillsStrong customer service skills.Ability to multitask and use multiple systems on multiple platforms.Education:High SchoolExperience:0-1 yearsQualifications:Previous call center experience is a plusMaintain confidentiality and professionalism.Must be at least 18 years old, and pass a background screen and drug test. Apply and call the Spherion Temple Team @ 254-778-0533Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Find your ideal customer service job now! Spherion Temple is seeking an energetic customer service representatives with a desire to work in a fast-paced environment for a leading shipping business in Temple, Texas.Responsibilities:Assisting customers with various inquiries in a timely manner with a high degree of professionalismResearching and resolving customer issuesInputting customer information into client systemsManaging transactions and changes to accountsPerforming other administrative duties as assigned.Working hours: 8:00 AM - 4:00 PMSkills:Good written and verbal communication skillsStrong customer service skills.Ability to multitask and use multiple systems on multiple platforms.Education:High SchoolExperience:0-1 yearsQualifications:Previous call center experience is a plusMaintain confidentiality and professionalism.Must be at least 18 years old, and pass a background screen and drug test. Apply and call the Spherion Temple Team @ 254-778-0533Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Oxford, Florida
      • Temp to Perm
      • $15.00 - $17.00 per hour
      • 8:00 AM - 4:00 PM
      Spherion Staffing Ocala is seeking a customer-oriented service representative in Oxford, FL. Starting pay is $15-17, depending on experience. Qualified candidates will need to be able to work Monday to Friday from 8:00A to 4:00P.The CSR will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. CSR's will target to ensure excellent service standards, respond efficiently to customer inquiries, and maintain high customer satisfaction.Responsibilities:- Manage large amounts of incoming calls- Identify and assess customers needs to achieve satisfaction- Build sustainable relationships and trust with customer accounts through open and interactive communication- Provide accurate, valid and complete information by using the right methods/tools- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution- Keep records of customer interactions, process customer accounts and file documents- Follow communication procedures, guidelines and policies- Take the extra mile to engage customersWorking hours: 8:00 AM - 4:00 PMSkills:- Track record of over-achieving quota- Strong phone contact handling skills and active listening- Familiarity with CRM systems and practices- Customer orientation and ability to adapt/respond to different types of characters- Excellent communication and presentation skillsEducation:High SchoolExperience:1-4 yearsQualifications:- High school degree- Previous customer support experience, or experience as a client service representative- Able to multi-task, prioritize, and manage time effectively- Able to handle large amounts of incoming calls Immediate opportunity! Apply today!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Spherion Staffing Ocala is seeking a customer-oriented service representative in Oxford, FL. Starting pay is $15-17, depending on experience. Qualified candidates will need to be able to work Monday to Friday from 8:00A to 4:00P.The CSR will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. CSR's will target to ensure excellent service standards, respond efficiently to customer inquiries, and maintain high customer satisfaction.Responsibilities:- Manage large amounts of incoming calls- Identify and assess customers needs to achieve satisfaction- Build sustainable relationships and trust with customer accounts through open and interactive communication- Provide accurate, valid and complete information by using the right methods/tools- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution- Keep records of customer interactions, process customer accounts and file documents- Follow communication procedures, guidelines and policies- Take the extra mile to engage customersWorking hours: 8:00 AM - 4:00 PMSkills:- Track record of over-achieving quota- Strong phone contact handling skills and active listening- Familiarity with CRM systems and practices- Customer orientation and ability to adapt/respond to different types of characters- Excellent communication and presentation skillsEducation:High SchoolExperience:1-4 yearsQualifications:- High school degree- Previous customer support experience, or experience as a client service representative- Able to multi-task, prioritize, and manage time effectively- Able to handle large amounts of incoming calls Immediate opportunity! Apply today!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Fresno, California
      • Temp to Perm
      • $16.00 per hour
      • 8:00 AM - 5:00 PM
      Customer Service Specialists are responsible for learning and understanding the entire front-end process to ensuresuccessful service for our patients. The Customer Service Specialists works in a fast-paced environment answeringinbound calls and making outbound calls. Maybe responsible for obtaining, analyze, and verify the accuracy ofinformation received from referrals, create orders, and or schedule the patient to receive equipment as ordered by theirdoctor. Customer Service Specialists should educate Patients of their financial responsibility when applicable.Responsibilities:Develop and maintain working knowledge of current products and services offered by the company? Document all call information according to standard operating procedures? Answer questions about products and services, retail stores, general service line information and otherinformation as necessary based on customer call needs? Process orders, route calls to appropriate resource, and follow up on customer calls where necessary? Complete insurance verification to determine patient?s eligibility, coverage, co-insurances, and deductibles? Obtain pre-authorization if required by an insurance carrier and process physician orders to insurance carriers forapproval and authorization when required? Enter and review all pertinent information in EMR system including authorizations and expiration dates? Communicate with Customer Service and Management on an on-going basis regarding any noticed trends withinsurance companies? Verify insurance carriers are listed in the company?s database system, if not request the new carrier is entered? Responsible for contacting patient when documentation received does not meet payer guidelines to provideupdates and offer additional options to facilitate the referral process. ? Facilitate resolution on customer complaints and problem solving? Actively listens to patients and handle stressful situations with compassion and empathy? Flexible with the actual work and the hours of operation? Utilize company provided tools to maintain quality. Some tools may include but are not limited to AuthorizationGuidelines, Insurance Guidelines, Fee Schedules, NPI (National Provider Identifier), PECOS (the MedicareProvider Enrollment, Chain, and Ownership System) and ?How-To? documents? Develop and maintain working knowledge of current HME products and services offered by the company.? Maintain patient confidentiality and function within the guidelines of HIPAA.? Completes assigned compliance training and other educational programs as required.? Maintains compliant with Compliance Program.? Assist operations with on-call responsibilities as needed during non-business hours in accordance with company policy.? Depending on the geographic territory and size of the branch location, may require assisting operations with deliveries.? Retain knowledge of and consistently adhere to procedures for the use of Personal Protective Equipment (PPE),infection control and hazardous materials handling.Working hours: 8:00 AM - 5:00 PMSkills:Accurately process, verify, and/or submit documentation and ordersPays attention to detail and has great organizational skillsAnswer all calls and emails in a timely manner, in adherence to their goalsMust be able to navigate through multiple online EMR systems to obtain applicable documentationReview all required documentation to ensure accuracyMeet quality assurance requirements and other key performance metricsEducation:High SchoolExperience:1-4 yearsQualifications:High School Diploma or equivalent? One (1) year work related experience in health care administrative, financial, or insurance customer services,claims, billing, call center or management regardless of industry.? Senior level requires two (2) years of work-related experience and one (1) year of exact job experience.? Exact job experience is considered any of the above tasks in a Medicare certified. If you have the job experience, please go online and apply to www.spherion.com/apply/75050. Resumes are required at time of application.Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.San Francisco Fair Chance Ordinance:Qualified applicants in San Francisco with criminal histories will be considered for employment in accordance with the San Francisco Fair Chance Ordinance.
      Customer Service Specialists are responsible for learning and understanding the entire front-end process to ensuresuccessful service for our patients. The Customer Service Specialists works in a fast-paced environment answeringinbound calls and making outbound calls. Maybe responsible for obtaining, analyze, and verify the accuracy ofinformation received from referrals, create orders, and or schedule the patient to receive equipment as ordered by theirdoctor. Customer Service Specialists should educate Patients of their financial responsibility when applicable.Responsibilities:Develop and maintain working knowledge of current products and services offered by the company? Document all call information according to standard operating procedures? Answer questions about products and services, retail stores, general service line information and otherinformation as necessary based on customer call needs? Process orders, route calls to appropriate resource, and follow up on customer calls where necessary? Complete insurance verification to determine patient?s eligibility, coverage, co-insurances, and deductibles? Obtain pre-authorization if required by an insurance carrier and process physician orders to insurance carriers forapproval and authorization when required? Enter and review all pertinent information in EMR system including authorizations and expiration dates? Communicate with Customer Service and Management on an on-going basis regarding any noticed trends withinsurance companies? Verify insurance carriers are listed in the company?s database system, if not request the new carrier is entered? Responsible for contacting patient when documentation received does not meet payer guidelines to provideupdates and offer additional options to facilitate the referral process. ? Facilitate resolution on customer complaints and problem solving? Actively listens to patients and handle stressful situations with compassion and empathy? Flexible with the actual work and the hours of operation? Utilize company provided tools to maintain quality. Some tools may include but are not limited to AuthorizationGuidelines, Insurance Guidelines, Fee Schedules, NPI (National Provider Identifier), PECOS (the MedicareProvider Enrollment, Chain, and Ownership System) and ?How-To? documents? Develop and maintain working knowledge of current HME products and services offered by the company.? Maintain patient confidentiality and function within the guidelines of HIPAA.? Completes assigned compliance training and other educational programs as required.? Maintains compliant with Compliance Program.? Assist operations with on-call responsibilities as needed during non-business hours in accordance with company policy.? Depending on the geographic territory and size of the branch location, may require assisting operations with deliveries.? Retain knowledge of and consistently adhere to procedures for the use of Personal Protective Equipment (PPE),infection control and hazardous materials handling.Working hours: 8:00 AM - 5:00 PMSkills:Accurately process, verify, and/or submit documentation and ordersPays attention to detail and has great organizational skillsAnswer all calls and emails in a timely manner, in adherence to their goalsMust be able to navigate through multiple online EMR systems to obtain applicable documentationReview all required documentation to ensure accuracyMeet quality assurance requirements and other key performance metricsEducation:High SchoolExperience:1-4 yearsQualifications:High School Diploma or equivalent? One (1) year work related experience in health care administrative, financial, or insurance customer services,claims, billing, call center or management regardless of industry.? Senior level requires two (2) years of work-related experience and one (1) year of exact job experience.? Exact job experience is considered any of the above tasks in a Medicare certified. If you have the job experience, please go online and apply to www.spherion.com/apply/75050. Resumes are required at time of application.Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.San Francisco Fair Chance Ordinance:Qualified applicants in San Francisco with criminal histories will be considered for employment in accordance with the San Francisco Fair Chance Ordinance.
      • Warwick, Rhode Island
      • Temp to Perm
      • $19.00 per hour
      • 8:00 AM - 5:00 PM
      Great opportunity to get your foot in the door with a local leader in manufacturing! Work for an accessory design company as a Call Center Rep corresponding with customers re: product and warranties.Responsibilities:Include but are not limited to:- Receipt and resolution of customer/sales inquiries- Collect payment and process warranty adjustments- Prepare cost estimates for out of warranty productWorking hours: 8:00 AM - 5:00 PMSkills:- Problem solving- Good communication- Ability to multi-taskEducation:High SchoolExperience:0-1 yearsQualifications:- 1+ year(s) in customer service- Proficiency in Word, Excel- High School Diploma Work for Spherion and WIN! Ask us how you can win multiple gift cards towards gasoline throughout our entire hiring process from interview - employment!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Great opportunity to get your foot in the door with a local leader in manufacturing! Work for an accessory design company as a Call Center Rep corresponding with customers re: product and warranties.Responsibilities:Include but are not limited to:- Receipt and resolution of customer/sales inquiries- Collect payment and process warranty adjustments- Prepare cost estimates for out of warranty productWorking hours: 8:00 AM - 5:00 PMSkills:- Problem solving- Good communication- Ability to multi-taskEducation:High SchoolExperience:0-1 yearsQualifications:- 1+ year(s) in customer service- Proficiency in Word, Excel- High School Diploma Work for Spherion and WIN! Ask us how you can win multiple gift cards towards gasoline throughout our entire hiring process from interview - employment!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Spokane, Washington
      • Temp to Perm
      • $35,000 - $40,000 per year
      • 2:00 PM - 9:30 PM
      Spherion Staffing is looking for Insurance Claims Representative to take inbound calls regarding property and auto claims. You will be performing data entry, customer service and walk the customer through the next steps. We are looking for people who excel at customer service, comfortable on the phones and looking for a career not just a job! These are Direct Hire positions, you will be hired on with the client from day one!Position will be working remotely from home at the beginning but will eventually move into the office.$35,000 annual to start plus 10% shift differential, 2pm - 9:30pm, Mon-Fri with every other Sat, will be off Tue or Wed on week you work SaturdayPositions are Direct Hire with the clientExcellent BenefitsResponsibilities:* Inbound Calls* Customer Service* Data Entry* Continual learning of job and companyWorking hours: 2:00 PM - 9:30 PMSkills:Superior oral communications skills on the telephoneGood written communication skillsProblem solving abilityWorking knowledge of Microsoft OfficeEducation:High SchoolExperience:0-1 yearsQualifications:* Minimum of 6 months of Customer Service experience* High School Diploma or equivalent* Ability to pass a pre-employment background screening Apply onlineSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Spherion Staffing is looking for Insurance Claims Representative to take inbound calls regarding property and auto claims. You will be performing data entry, customer service and walk the customer through the next steps. We are looking for people who excel at customer service, comfortable on the phones and looking for a career not just a job! These are Direct Hire positions, you will be hired on with the client from day one!Position will be working remotely from home at the beginning but will eventually move into the office.$35,000 annual to start plus 10% shift differential, 2pm - 9:30pm, Mon-Fri with every other Sat, will be off Tue or Wed on week you work SaturdayPositions are Direct Hire with the clientExcellent BenefitsResponsibilities:* Inbound Calls* Customer Service* Data Entry* Continual learning of job and companyWorking hours: 2:00 PM - 9:30 PMSkills:Superior oral communications skills on the telephoneGood written communication skillsProblem solving abilityWorking knowledge of Microsoft OfficeEducation:High SchoolExperience:0-1 yearsQualifications:* Minimum of 6 months of Customer Service experience* High School Diploma or equivalent* Ability to pass a pre-employment background screening Apply onlineSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Reno, Nevada
      • Temp to Perm
      • $16.00 per hour
      • 8:00 AM - 4:30 PM
      Spherion Staffing Reno, NV is recruiting for inbound call center openings available for South Reno based location, Temp to hire. Assisting auto insurance members with membership renewal, coverage questions, and other inquiries. Working hours are typically Monday-Friday 8am-4:30pm, but shift times will vary and weekend coverage is required.This is a call center position. Our representatives assist auto insurance members by addressing inquiries in relations to the client's auto insurance policies.Responsibilities:Representatives are expected to:-Take inbound phone calls from auto insurance members and assist them with their insurance needs.-Complete outbound call campaigns. These do not involve cold calling and are in follow up to inquiries made by the customer.Working hours: 8:00 AM - 4:30 PMSkills:Customer service skillsPhone skillsComputer skills, outlook preferred.Education:No Degree RequiredExperience:0-1 yearsQualifications:Previous call center experience preferred, but customer service experience will be considered as well1-4 years of previous experience in either fieldBackground check required Apply today, positions begin soonSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Spherion Staffing Reno, NV is recruiting for inbound call center openings available for South Reno based location, Temp to hire. Assisting auto insurance members with membership renewal, coverage questions, and other inquiries. Working hours are typically Monday-Friday 8am-4:30pm, but shift times will vary and weekend coverage is required.This is a call center position. Our representatives assist auto insurance members by addressing inquiries in relations to the client's auto insurance policies.Responsibilities:Representatives are expected to:-Take inbound phone calls from auto insurance members and assist them with their insurance needs.-Complete outbound call campaigns. These do not involve cold calling and are in follow up to inquiries made by the customer.Working hours: 8:00 AM - 4:30 PMSkills:Customer service skillsPhone skillsComputer skills, outlook preferred.Education:No Degree RequiredExperience:0-1 yearsQualifications:Previous call center experience preferred, but customer service experience will be considered as well1-4 years of previous experience in either fieldBackground check required Apply today, positions begin soonSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Fort Wayne, Indiana
      • Temp to Perm
      • $15.00 per hour
      • 8:00 AM - 5:00 PM
      Spherion is hiring for a manual operations customer service representative in Fort Wayne, IN!Shift and Pay:8:00 AM-5:00 PMMonday-Friday$15/HRResponsibilities:-Provide operational support and service to all business segments supported by Manual Ops, ensuring timely issuance of policies, endorsements, and other service requests.-Ensure team accuracy related to manual production tasks, including but not limited to policy and endorsement issuance as well as credentialing letters and loss runs.-Entry of paper application data into a mainframe, Oasis, OnBase, or database for new business and/or renewal accounts.-Entry of mid-term transactions into a mainframe, Oasis, OnBase, or database in support of existing accounts.-Reconciling system generated reports against the imaging system to ensure all work items are within the acceptable turnaround time.-Accountable for administrative tasks, including but not limited to: Return Mail, Scanning, Indexing, Mailing, Faxing and Filing.-Maintain weekly metrics on accuracy/volumes of routine processing items utilizing appropriate tracking sheets.-Support functional areas as needed and as requested by supervising manager.Working hours: 8:00 AM - 5:00 PMSkills:-Attention to detail maintaining high levels of accuracy.-Success in a high volume environments requiring personal organization, multitasking, & regular reprioritization with short turnaround time on items of high impact.-Proven ability to work independently and as part of a team; effectively learning new tasks.Education:High SchoolExperience:0-1 yearsQualifications:-Microsoft Office experience including Outlook, Excel and Word-High School diploma Apply Today! Once you apply, call or text 260-496-9900 to schedule your interview!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Spherion is hiring for a manual operations customer service representative in Fort Wayne, IN!Shift and Pay:8:00 AM-5:00 PMMonday-Friday$15/HRResponsibilities:-Provide operational support and service to all business segments supported by Manual Ops, ensuring timely issuance of policies, endorsements, and other service requests.-Ensure team accuracy related to manual production tasks, including but not limited to policy and endorsement issuance as well as credentialing letters and loss runs.-Entry of paper application data into a mainframe, Oasis, OnBase, or database for new business and/or renewal accounts.-Entry of mid-term transactions into a mainframe, Oasis, OnBase, or database in support of existing accounts.-Reconciling system generated reports against the imaging system to ensure all work items are within the acceptable turnaround time.-Accountable for administrative tasks, including but not limited to: Return Mail, Scanning, Indexing, Mailing, Faxing and Filing.-Maintain weekly metrics on accuracy/volumes of routine processing items utilizing appropriate tracking sheets.-Support functional areas as needed and as requested by supervising manager.Working hours: 8:00 AM - 5:00 PMSkills:-Attention to detail maintaining high levels of accuracy.-Success in a high volume environments requiring personal organization, multitasking, & regular reprioritization with short turnaround time on items of high impact.-Proven ability to work independently and as part of a team; effectively learning new tasks.Education:High SchoolExperience:0-1 yearsQualifications:-Microsoft Office experience including Outlook, Excel and Word-High School diploma Apply Today! Once you apply, call or text 260-496-9900 to schedule your interview!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
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