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      • Killeen, Texas
      • Temp to Perm
      • $13.00 per hour
      • 7:00 AM - 7:00 PM
       Have Technical Help Desk Experience? Then you may be the right person we are looking for! Applicants with technical help desk experience or similar are preferred!Schedule is Monday-Friday 7am-7pm, Saturday 8am-7pm, Sunday 10am-5pmPayrate for this position is $13/hrApply and call 254-778-0533 to speak with a member of our team!Responsibilities:The selected candidate will be responsible for taking calls from employees that reach out to the Help desk for computer issues, printer issues, etc. They will troubleshoot any issue they can and will create tickets for the issues they are unable to resolve. The tickets are then elevated to the correct IT department.Working hours: 7:00 AM - 7:00 PMSkills:-Must have good communication and follow up skills.-Must successfully pass background investigation according to company policy.-Must be able to get along with co-workers and work effectively in a team environment.Education:High SchoolExperience:1-4 yearsQualifications:- Must have basic technical knowledge.- Must have customer service experience.- Must be comfortable in a call center environment APPLY AND CALL THE SPHERION TEMPLE TEAM @ 254-778-0533 ONLY APPLICANTS WITH RESUMES WILL BE CONSIDEREDSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law. 
       Have Technical Help Desk Experience? Then you may be the right person we are looking for! Applicants with technical help desk experience or similar are preferred!Schedule is Monday-Friday 7am-7pm, Saturday 8am-7pm, Sunday 10am-5pmPayrate for this position is $13/hrApply and call 254-778-0533 to speak with a member of our team!Responsibilities:The selected candidate will be responsible for taking calls from employees that reach out to the Help desk for computer issues, printer issues, etc. They will troubleshoot any issue they can and will create tickets for the issues they are unable to resolve. The tickets are then elevated to the correct IT department.Working hours: 7:00 AM - 7:00 PMSkills:-Must have good communication and follow up skills.-Must successfully pass background investigation according to company policy.-Must be able to get along with co-workers and work effectively in a team environment.Education:High SchoolExperience:1-4 yearsQualifications:- Must have basic technical knowledge.- Must have customer service experience.- Must be comfortable in a call center environment APPLY AND CALL THE SPHERION TEMPLE TEAM @ 254-778-0533 ONLY APPLICANTS WITH RESUMES WILL BE CONSIDEREDSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law. 
      • Temple, Texas
      • Temp to Perm
      • $13.00 per hour
      • 8:00 AM - 5:00 PM
       Spherion-Temple is searching for a technical support agent! Call Center Environment. This is PARTIAL REMOTE POSITION. MUST HAVE RESUMESchedule: Monday through Friday from 8:00 a.m. to 6:00 p.m., must be able to work a shift schedule that falls during these work days and hours.Payrate: $13/hr - PAID WEEKLYResponsibilities:Interact with customers to provide and process information in response to inquiries and concerns about products and services.Answers all inbound technical support inquiries regarding customer?s hardware and software issues.Documents all inbound and outbound customer interactions.Submits all order types to resolve service related issues and warranty driven replacements as needed.Owns and manages tasks to complete closure.Prepares technical writing to support the work instructions and manuals.Other duties as assigned.Redirect problems to appropriate resources.Working hours: 8:00 AM - 5:00 PMSkills:- Minimum of 6 Months technical support experience - preferably phone/email/chat experience.- Minimum of 6 months in customer service or support role - preferably phone/email experience.- Troubleshooting/diagnostic experience.Education:High SchoolExperience:0-1 yearsQualifications:Must be self-motivated with inherent ability to multi-task.Identify / define processes that enhance the customer experience, reduce costs and deliver the right solution the first time.Exhibits professional conduct.Must possess excellent written and oral communication skills.Problem solving and negotiation skills with the ability to deal with difficult customers and situationsMust possess excellent interpersonal skills with the ability to work in a collaborative team environmentHigh school diploma or equivalent; or a minimum of 6 months related experience or training; or equivalent combination of experience and education. Technical certifications and/or Associates degree a plus. MUST SUBMIT RESUME, Applications received without resume will not be consideredAPPLY AND CALL VANESSA, CARLOS, ALEXIS & SAPPHIRE @ 254-778-0533Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law. 
       Spherion-Temple is searching for a technical support agent! Call Center Environment. This is PARTIAL REMOTE POSITION. MUST HAVE RESUMESchedule: Monday through Friday from 8:00 a.m. to 6:00 p.m., must be able to work a shift schedule that falls during these work days and hours.Payrate: $13/hr - PAID WEEKLYResponsibilities:Interact with customers to provide and process information in response to inquiries and concerns about products and services.Answers all inbound technical support inquiries regarding customer?s hardware and software issues.Documents all inbound and outbound customer interactions.Submits all order types to resolve service related issues and warranty driven replacements as needed.Owns and manages tasks to complete closure.Prepares technical writing to support the work instructions and manuals.Other duties as assigned.Redirect problems to appropriate resources.Working hours: 8:00 AM - 5:00 PMSkills:- Minimum of 6 Months technical support experience - preferably phone/email/chat experience.- Minimum of 6 months in customer service or support role - preferably phone/email experience.- Troubleshooting/diagnostic experience.Education:High SchoolExperience:0-1 yearsQualifications:Must be self-motivated with inherent ability to multi-task.Identify / define processes that enhance the customer experience, reduce costs and deliver the right solution the first time.Exhibits professional conduct.Must possess excellent written and oral communication skills.Problem solving and negotiation skills with the ability to deal with difficult customers and situationsMust possess excellent interpersonal skills with the ability to work in a collaborative team environmentHigh school diploma or equivalent; or a minimum of 6 months related experience or training; or equivalent combination of experience and education. Technical certifications and/or Associates degree a plus. MUST SUBMIT RESUME, Applications received without resume will not be consideredAPPLY AND CALL VANESSA, CARLOS, ALEXIS & SAPPHIRE @ 254-778-0533Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law. 

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