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      • Indianapolis, Indiana
      • Temp to Perm
      • $16.00 per hour
      • Various Shifts Available
      Spherion Staffing is hiring Work From Home - Call Center Representatives for client in Indianapolis, IN!Shift:Must be able to work an 8 hr shift between 8a-8p, Monday - FridayPay is $16/HRResponsibilities:Responsible for successfully completing the required basic training.Able to perform basic job functions with help from co-workers, specialists and managers on non-basic issues.Must pass the appropriate pre-employment test battery.Primary duties may include, but are not limited to: Responds to customer questions via telephone and written correspondence regarding insurance benefits, provider contracts, eligibility and claims.Researches and analyzes data to address operational challenges and customer service issues.Provides external and internal customers with requested information.Uses computerized systems for tracking, information gathering and troubleshooting.Working hours: Various Shifts AvailableSkills:Requires limited knowledge of company services, products, insurance benefits, provider contracts and claims.Seeks, understands and responds to the needs and expectations of internal and external customers.Required to meet department goals.Education:High SchoolExperience:1-4 yearsQualifications:Requires a HS diploma or equivalentUp to 1 year of previous experience in an automated customer service environment; or any combination of education and experience, which would provide an equivalent background. Apply Today! Once you apply, call our office at 317-215-7450 to schedule your interview!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Spherion Staffing is hiring Work From Home - Call Center Representatives for client in Indianapolis, IN!Shift:Must be able to work an 8 hr shift between 8a-8p, Monday - FridayPay is $16/HRResponsibilities:Responsible for successfully completing the required basic training.Able to perform basic job functions with help from co-workers, specialists and managers on non-basic issues.Must pass the appropriate pre-employment test battery.Primary duties may include, but are not limited to: Responds to customer questions via telephone and written correspondence regarding insurance benefits, provider contracts, eligibility and claims.Researches and analyzes data to address operational challenges and customer service issues.Provides external and internal customers with requested information.Uses computerized systems for tracking, information gathering and troubleshooting.Working hours: Various Shifts AvailableSkills:Requires limited knowledge of company services, products, insurance benefits, provider contracts and claims.Seeks, understands and responds to the needs and expectations of internal and external customers.Required to meet department goals.Education:High SchoolExperience:1-4 yearsQualifications:Requires a HS diploma or equivalentUp to 1 year of previous experience in an automated customer service environment; or any combination of education and experience, which would provide an equivalent background. Apply Today! Once you apply, call our office at 317-215-7450 to schedule your interview!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Lafayette, Louisiana
      • Temporary
      • $15.00 per hour
      • 8:00 AM - 5:00 PM
      OPPORTUNITY! Spherion is seeking full-time, temporary Call Center Representatives for a minimum 6 week project in the Lafayette area. Hours: Monday/Wednesday: 8:30A-5:00P; Tuesday/Thursday: 10A-7P; Friday: 8:30-4Pay Rate - $15.00/hrResponsibilities:Outbound Calling: Initiate calls to individuals to relay specific information.Working hours: 8:00 AM - 5:00 PMSkills:Excellent communication skills both verbal and writtenPleasant, friendly and positive phone voiceActive listening skillsAttention to detailRetain informationEducation:High SchoolExperience:0-1 yearsQualifications:High School Diploma or GED equivalent Apply online: www.spherion.com/apply with your current resume to be considered for the position.Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      OPPORTUNITY! Spherion is seeking full-time, temporary Call Center Representatives for a minimum 6 week project in the Lafayette area. Hours: Monday/Wednesday: 8:30A-5:00P; Tuesday/Thursday: 10A-7P; Friday: 8:30-4Pay Rate - $15.00/hrResponsibilities:Outbound Calling: Initiate calls to individuals to relay specific information.Working hours: 8:00 AM - 5:00 PMSkills:Excellent communication skills both verbal and writtenPleasant, friendly and positive phone voiceActive listening skillsAttention to detailRetain informationEducation:High SchoolExperience:0-1 yearsQualifications:High School Diploma or GED equivalent Apply online: www.spherion.com/apply with your current resume to be considered for the position.Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Spokane, Washington
      • Temp to Perm
      • $13.69 per hour
      • 8:00 AM - 5:00 PM
      Find your ideal job match with Spherion, a recognized leader in the recruiting and staffing industry, is seeking a great candidate to fill a Customer Service/Dispatcher opening. This role is responsible for answering inbound calls assisting customers and transferring as needed. Will also assist with dispatching routes and drivers locally, including completion of related documentation and necessary communication to drivers. Proficient with Office Word, Excel, Outlook required. General knowledge of Spokane area required. Position is full time Mon-Fri, one Saturday a month - will be off a day during the week. Temp to Hire, $13.69/hrResponsibilities:In bound callsData EntryFiling/ScanningDispatchingWorking hours: 8:00 AM - 5:00 PMSkills:*Proficient in Outlook, Word, Excel*Excellent verbal and written communication skills*Customer service skills*Ability to multi-task and provide team support*Detail-orientated, organized and thoroughEducation:High SchoolExperience:1-4 yearsQualifications:*1-3 years customer service experience required* Dispatching experience would be a plus*Ability to work 1 rotating Saturday a month Apply onlineSpherion is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Find your ideal job match with Spherion, a recognized leader in the recruiting and staffing industry, is seeking a great candidate to fill a Customer Service/Dispatcher opening. This role is responsible for answering inbound calls assisting customers and transferring as needed. Will also assist with dispatching routes and drivers locally, including completion of related documentation and necessary communication to drivers. Proficient with Office Word, Excel, Outlook required. General knowledge of Spokane area required. Position is full time Mon-Fri, one Saturday a month - will be off a day during the week. Temp to Hire, $13.69/hrResponsibilities:In bound callsData EntryFiling/ScanningDispatchingWorking hours: 8:00 AM - 5:00 PMSkills:*Proficient in Outlook, Word, Excel*Excellent verbal and written communication skills*Customer service skills*Ability to multi-task and provide team support*Detail-orientated, organized and thoroughEducation:High SchoolExperience:1-4 yearsQualifications:*1-3 years customer service experience required* Dispatching experience would be a plus*Ability to work 1 rotating Saturday a month Apply onlineSpherion is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Plainfield, Indiana
      • Temp to Perm
      • $15.00 per hour
      • 8:00 AM - 5:00 PM
      Spherion is hiring for an Invoice Processor in Plainfield, IN. Starting Pay is $15/HR!Shift is Monday - Friday 8AM - 5PM.Responsibilities:This position is accountable for providing accurate and timely work results which support safety, reliability, storm restoration, and cost management while providing quality customer service. This role will require the candidate to efficiently use available tools or systems and maintain office record retention files. The selected candidate will be responsible for reviewing and processing invoices accurately and within net terms while maintaining a professional and courteous relationship with customers. Close attention to detail and consistency with the handling of invoices is required. This position maintains excellent customer service to operations, management, and customers and ensures an acceptable level of availability during a normal work schedule. Candidate is responsible for providing updates and job status details to appropriate personnel, as needed while ensuring work is executed timely. Candidate will be expected to collaborate with other work groups to ensure desired customer experience.Working hours: 8:00 AM - 5:00 PMSkills:Candidate must be detail oriented, dependable and comfortable with a fast-paced environment that is prone to change. Experience with Excel, Word, Outlook, Windows Explorer and Adobe is preferred.Education:High SchoolExperience:0-1 yearsQualifications:- HS Diploma or GED Required Apply Today! Once you apply, call or text our office at 317-843-2512 to schedule your interview!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Spherion is hiring for an Invoice Processor in Plainfield, IN. Starting Pay is $15/HR!Shift is Monday - Friday 8AM - 5PM.Responsibilities:This position is accountable for providing accurate and timely work results which support safety, reliability, storm restoration, and cost management while providing quality customer service. This role will require the candidate to efficiently use available tools or systems and maintain office record retention files. The selected candidate will be responsible for reviewing and processing invoices accurately and within net terms while maintaining a professional and courteous relationship with customers. Close attention to detail and consistency with the handling of invoices is required. This position maintains excellent customer service to operations, management, and customers and ensures an acceptable level of availability during a normal work schedule. Candidate is responsible for providing updates and job status details to appropriate personnel, as needed while ensuring work is executed timely. Candidate will be expected to collaborate with other work groups to ensure desired customer experience.Working hours: 8:00 AM - 5:00 PMSkills:Candidate must be detail oriented, dependable and comfortable with a fast-paced environment that is prone to change. Experience with Excel, Word, Outlook, Windows Explorer and Adobe is preferred.Education:High SchoolExperience:0-1 yearsQualifications:- HS Diploma or GED Required Apply Today! Once you apply, call or text our office at 317-843-2512 to schedule your interview!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Salt Lake City, Utah
      • Temp to Perm
      • $15.50 - $17.00 per hour
      • 5:00 AM - 7:00 PM
      Are you familiar with online banking? Have you paid a bill online? Are you a rockstar customer service agent? We're hiring for inbound banking customer service employees and would love you to be considered.Pay: $15.50-17.00/hr DOE.Schedule: Banking hours day shift - M-F with rotating SaturdayYou'll be taking inbound phone calls assisting callers by verifying their account details, assisting with login questions and troubleshooting, answering general banking questions and providing amazing customer service with a smile. We have a casual environment, your own desk (YES! We're maintaining social distancing) and opportunities for growth!Responsibilities:Customer service experience required - at least 6 monthsContact center experience preferredComputer skills are a must - you'll be navigating multiple systems.Working hours: 5:00 AM - 7:00 PMSkills:Comfortable navigating computers while talkingAbility to navigate and learn multiple computer systemsProvide world class customer serviceWork from home opportunities available as soon as after training for the most qualified talent - available at 90 days for everyone!Education:High SchoolExperience:1-4 yearsQualifications:Ability to type 35 WPMMust be at least 18Obtained a high school education or greaterA minimum of 1 year customer service experience Ideally in an contact center.Ability to arrive on-time daily for work and work the duration of your shift. Call or text BANK to 801-261-8880 to apply quickly!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Are you familiar with online banking? Have you paid a bill online? Are you a rockstar customer service agent? We're hiring for inbound banking customer service employees and would love you to be considered.Pay: $15.50-17.00/hr DOE.Schedule: Banking hours day shift - M-F with rotating SaturdayYou'll be taking inbound phone calls assisting callers by verifying their account details, assisting with login questions and troubleshooting, answering general banking questions and providing amazing customer service with a smile. We have a casual environment, your own desk (YES! We're maintaining social distancing) and opportunities for growth!Responsibilities:Customer service experience required - at least 6 monthsContact center experience preferredComputer skills are a must - you'll be navigating multiple systems.Working hours: 5:00 AM - 7:00 PMSkills:Comfortable navigating computers while talkingAbility to navigate and learn multiple computer systemsProvide world class customer serviceWork from home opportunities available as soon as after training for the most qualified talent - available at 90 days for everyone!Education:High SchoolExperience:1-4 yearsQualifications:Ability to type 35 WPMMust be at least 18Obtained a high school education or greaterA minimum of 1 year customer service experience Ideally in an contact center.Ability to arrive on-time daily for work and work the duration of your shift. Call or text BANK to 801-261-8880 to apply quickly!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Indianapolis, Indiana
      • Temp to Perm
      • $16.50 per hour
      • Various Shifts Available
      We are hiring Call Center Representatives that are currently working from home! Working Remote is temporary.Must be available for any shift between the hours of 8am-10pm.Pay is $16.50/hr.You will be assigned to one of the following shifts:1st Shift: 8:00 AM - 5:00 PM2nd Shift: 10:00 AM - 7:00 PM3rd Shift: 1:00 PM - 10:00 PMStable internet connection required and the ability to work remotely temporarily.Responsibilities:Provide excellent customer service to clients, internal and external business partners, and vendors, both over the phone and in writing, following the Perfect Client Experience model.Minimize risk through consistent and accurate application of Bank, investor, insurer and regulatory guidelines in relation to default processesProvide guidance and direction to assist clients in completing their Mortgage Assistance ApplicationNotify and educate clients of all Investor /Insurer programs available while informing of the decision process.Complete loan research and notations of the servicing file in Mortgage Servicing Platform (MSP) and auxiliary systems.Monitor and perform frequent follow-up with clients to ensure the best execution of the appropriate workout.Track, resolve and ensure appropriate handling of client complaints by properly logging them in the appropriate system, notating a detailed explanation of the issue and resolution, and correctly routing for reporting purposes.Enhance personal and professional growth through completion of mandatory training courses within the given timeframe, as well as voluntary training and education related to job function or areas of interest.Working hours: Various Shifts AvailableSkills:Strong analytical and organizational skills with great attention to detailAbility to grasp concepts quicklyFlexibility to adapt to frequently changing processes and proceduresDemonstrated proficiency in basic computer applications, such as Microsoft Office software productsUnderstanding of Call Center telephony and technologyCustomer focused interpersonal skillsAbility to multitask and prioritize issuesCommunication SkillsEducation:High SchoolExperience:1-4 yearsQualifications:Required:High School Diploma or GED EquivalentPreferred:Previous Mortgage Single Point of Contact ExperienceExperience in mortgage, banking, financial risk, audit or complianceKnowledge of basic collection, mortgage servicing and default servicing concepts If interested, Apply Today! Once you apply, call or text 317-843-2512 to get started ASAP!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      We are hiring Call Center Representatives that are currently working from home! Working Remote is temporary.Must be available for any shift between the hours of 8am-10pm.Pay is $16.50/hr.You will be assigned to one of the following shifts:1st Shift: 8:00 AM - 5:00 PM2nd Shift: 10:00 AM - 7:00 PM3rd Shift: 1:00 PM - 10:00 PMStable internet connection required and the ability to work remotely temporarily.Responsibilities:Provide excellent customer service to clients, internal and external business partners, and vendors, both over the phone and in writing, following the Perfect Client Experience model.Minimize risk through consistent and accurate application of Bank, investor, insurer and regulatory guidelines in relation to default processesProvide guidance and direction to assist clients in completing their Mortgage Assistance ApplicationNotify and educate clients of all Investor /Insurer programs available while informing of the decision process.Complete loan research and notations of the servicing file in Mortgage Servicing Platform (MSP) and auxiliary systems.Monitor and perform frequent follow-up with clients to ensure the best execution of the appropriate workout.Track, resolve and ensure appropriate handling of client complaints by properly logging them in the appropriate system, notating a detailed explanation of the issue and resolution, and correctly routing for reporting purposes.Enhance personal and professional growth through completion of mandatory training courses within the given timeframe, as well as voluntary training and education related to job function or areas of interest.Working hours: Various Shifts AvailableSkills:Strong analytical and organizational skills with great attention to detailAbility to grasp concepts quicklyFlexibility to adapt to frequently changing processes and proceduresDemonstrated proficiency in basic computer applications, such as Microsoft Office software productsUnderstanding of Call Center telephony and technologyCustomer focused interpersonal skillsAbility to multitask and prioritize issuesCommunication SkillsEducation:High SchoolExperience:1-4 yearsQualifications:Required:High School Diploma or GED EquivalentPreferred:Previous Mortgage Single Point of Contact ExperienceExperience in mortgage, banking, financial risk, audit or complianceKnowledge of basic collection, mortgage servicing and default servicing concepts If interested, Apply Today! Once you apply, call or text 317-843-2512 to get started ASAP!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Melbourne, Florida
      • Temp to Perm
      • $16.00 per hour
      • 8:00 AM - 5:00 PM
      The Inbound Sales/Customer Service Rep will handle inbound phone calls from customers, website leads, and emails from potential customers seeking to purchase employer drug testing, individual drug testing and any other related drug testing and drug free workplace products or services. This position plays an essential role in achieving our ambitious customer acquisition and revenue growth objectives and requires someone who is willing to learn in detail, our products, services, and processes.Pay: $16.00/hr plus commissionHours of Work:- Full Time: Monday, Wednesday, Thursday, Friday - 9am-6pm; Tuesday 8:00am - 6pmResponsibilities:-  Asking and answering questions, explaining products and services, complete and enter orders in our CRM, process credit cards payments, resolve issues and manage conversations for positive outcomes.-  Understand customer needs and requirements.-  Provide timely and accurate information to customers regarding products and services, order status, or information requests.-  Ensure premium level of client satisfaction and close sale in one phone call when possible-  Determine the proper collection facilities for testing and process protocols, as necessary.-  Accurately enter customer information to all programs i.e.: CRM, i3, Intuit, etc.- General Customer Service duties which include responding to ALL customer inquiries/requests in a timely, friendly, helpful manner.Skills:- Track record of excellent customer service in a sales environment.- Strong phone presence and experience handling large volume of inbound calls per day.- Communication proficiency - Strong listening skills.- Customer/Client Focus.- Ability to accurately and efficiently complete data entry.- Results focused.- Ability to work independently and solve problems.- Ability to multi-task, prioritize, and manage time effectively in a sales/office environment while maintaining a sharp attention to detail.- Proficiency in Windows, Microsoft Office - Word, Excel, Outlook and Gmail.- Experience working with a CRM preferred.- Ethical Conduct.- Team player - work effectively with others for positive outcomes.Qualifications:Education:-  Minimum 2 years college (Preferred) Business Administration or relevant field.Experience:-  Proven inside sales/customer service experience (minimum 2 years sales/customer service experience) Apply online, or email patrickmcnealy@spherion.com for more informationSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      The Inbound Sales/Customer Service Rep will handle inbound phone calls from customers, website leads, and emails from potential customers seeking to purchase employer drug testing, individual drug testing and any other related drug testing and drug free workplace products or services. This position plays an essential role in achieving our ambitious customer acquisition and revenue growth objectives and requires someone who is willing to learn in detail, our products, services, and processes.Pay: $16.00/hr plus commissionHours of Work:- Full Time: Monday, Wednesday, Thursday, Friday - 9am-6pm; Tuesday 8:00am - 6pmResponsibilities:-  Asking and answering questions, explaining products and services, complete and enter orders in our CRM, process credit cards payments, resolve issues and manage conversations for positive outcomes.-  Understand customer needs and requirements.-  Provide timely and accurate information to customers regarding products and services, order status, or information requests.-  Ensure premium level of client satisfaction and close sale in one phone call when possible-  Determine the proper collection facilities for testing and process protocols, as necessary.-  Accurately enter customer information to all programs i.e.: CRM, i3, Intuit, etc.- General Customer Service duties which include responding to ALL customer inquiries/requests in a timely, friendly, helpful manner.Skills:- Track record of excellent customer service in a sales environment.- Strong phone presence and experience handling large volume of inbound calls per day.- Communication proficiency - Strong listening skills.- Customer/Client Focus.- Ability to accurately and efficiently complete data entry.- Results focused.- Ability to work independently and solve problems.- Ability to multi-task, prioritize, and manage time effectively in a sales/office environment while maintaining a sharp attention to detail.- Proficiency in Windows, Microsoft Office - Word, Excel, Outlook and Gmail.- Experience working with a CRM preferred.- Ethical Conduct.- Team player - work effectively with others for positive outcomes.Qualifications:Education:-  Minimum 2 years college (Preferred) Business Administration or relevant field.Experience:-  Proven inside sales/customer service experience (minimum 2 years sales/customer service experience) Apply online, or email patrickmcnealy@spherion.com for more informationSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Fort Wayne, Indiana
      • Temp to Perm
      • $13.00 per hour
      • 7:45 AM - 4:45 PM
      Spherion Staffing is hiring Medical Appointment Schedulers in Fort Wayne, IN!Shift and Pay:Monday - Friday: 7:45am-4:45pm - $13/HRThe Appointment Reception Operators will be the first responders to the incoming calls for new patient appointment calls. Specific activities in this department include a brief medical interview of all patients with new problems to triage the patients to the most appropriate providers and educating new patients about our patient services web portal.Responsibilities:First responder on all phone calls for new patient appointment calls providing superior customer serviceSchedules all new patient and new medical problem appointments for callersGathers and enters or updates patient demographic informationEducate patients about realistic expectations of time and payment expected at the time of the appointmentInterview patients to make certain they are triaged in to the most appropriate sub-specialtyThorough knowledge of the EMR, PM (appt scheduling and demographic portions) as well as the patient portal tools is essential to this positionSetting expectations for patients when transferring callsUnderstanding of the Workers Compensation policies and scheduling/transferring as appropriateSchedule meetings, depositions and Medical Review Panels according to physician protocols.Refers callers to the phone nurse that require clinical information or expertise.Provides information to incoming callers about our services and assist them in selecting a physician.Has a basic understanding of contracted insurance plans.Performs other duties as directed by supervisor.Regular attendance and punctuality are requiredWorking hours: 7:45 AM - 4:45 PMSkills:Ability to read and comprehend, sort, alphabetize and file.Ability to operate computer keyboard and multi line telephone.Ability to maintain confidentiality.Ability to prioritize time and concentrate on multiple tasks.Ability to maintain a positive attitude while working under stress.Strong communication, listening and decision-making skills.Willingness to function as a team players, fostering effective work relationships with physicians and co-workers.Possess a pleasant personality, courteous manner and professional demeanor.Education:High SchoolExperience:1-4 yearsQualifications:High school graduate or equivalent experience required.Knowledge of computer keyboarding is required.Prior patient/customer relations experience required.Prior medical office experience preferred.Prior scheduling experience is preferred. If interested Apply Today! Then call or text us at 260-496-9900 to take the next steps!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Spherion Staffing is hiring Medical Appointment Schedulers in Fort Wayne, IN!Shift and Pay:Monday - Friday: 7:45am-4:45pm - $13/HRThe Appointment Reception Operators will be the first responders to the incoming calls for new patient appointment calls. Specific activities in this department include a brief medical interview of all patients with new problems to triage the patients to the most appropriate providers and educating new patients about our patient services web portal.Responsibilities:First responder on all phone calls for new patient appointment calls providing superior customer serviceSchedules all new patient and new medical problem appointments for callersGathers and enters or updates patient demographic informationEducate patients about realistic expectations of time and payment expected at the time of the appointmentInterview patients to make certain they are triaged in to the most appropriate sub-specialtyThorough knowledge of the EMR, PM (appt scheduling and demographic portions) as well as the patient portal tools is essential to this positionSetting expectations for patients when transferring callsUnderstanding of the Workers Compensation policies and scheduling/transferring as appropriateSchedule meetings, depositions and Medical Review Panels according to physician protocols.Refers callers to the phone nurse that require clinical information or expertise.Provides information to incoming callers about our services and assist them in selecting a physician.Has a basic understanding of contracted insurance plans.Performs other duties as directed by supervisor.Regular attendance and punctuality are requiredWorking hours: 7:45 AM - 4:45 PMSkills:Ability to read and comprehend, sort, alphabetize and file.Ability to operate computer keyboard and multi line telephone.Ability to maintain confidentiality.Ability to prioritize time and concentrate on multiple tasks.Ability to maintain a positive attitude while working under stress.Strong communication, listening and decision-making skills.Willingness to function as a team players, fostering effective work relationships with physicians and co-workers.Possess a pleasant personality, courteous manner and professional demeanor.Education:High SchoolExperience:1-4 yearsQualifications:High school graduate or equivalent experience required.Knowledge of computer keyboarding is required.Prior patient/customer relations experience required.Prior medical office experience preferred.Prior scheduling experience is preferred. If interested Apply Today! Then call or text us at 260-496-9900 to take the next steps!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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