We are hiring a Customer Service Representative to manage customer queries, orders, etc. .You will also be asked to input data in the system.This is a temp to hire position, Monday through Saturday, full time, HURRY Only 2 positions available!Responsibilities:Maintaining a positive, empathetic and professional attitude toward customers at all times.Responding promptly to customer inquiries.Communicating with customers through various channels.Processing orders, forms, applications, and requests.Keeping records of customer interactions, Communicating and coordinating with colleagues as necessary.Providing feedback on the efficiency of the customer service process.Managing a team of junior customer service representatives.Ensure customer satisfaction and provide professional customer support.Working hours: 8:00 AM - 5:00 PMSkills:Able to work in a multi task environmentCommunications SkillCustomer service skillsAbility to stay calm when customers are stressed or upset.Comfortable using computers.Experience working with customer support.Education:High SchoolExperience:0-1 yearsQualifications:1+ Years of experience in customer service( Commercial, call center etc) Ability to work Monday through SaturdayAttention to detail Apply online: www.spherion.com/apply and please call 956-961-4298.Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
We are hiring a Customer Service Representative to manage customer queries, orders, etc. .You will also be asked to input data in the system.This is a temp to hire position, Monday through Saturday, full time, HURRY Only 2 positions available!Responsibilities:Maintaining a positive, empathetic and professional attitude toward customers at all times.Responding promptly to customer inquiries.Communicating with customers through various channels.Processing orders, forms, applications, and requests.Keeping records of customer interactions, Communicating and coordinating with colleagues as necessary.Providing feedback on the efficiency of the customer service process.Managing a team of junior customer service representatives.Ensure customer satisfaction and provide professional customer support.Working hours: 8:00 AM - 5:00 PMSkills:Able to work in a multi task environmentCommunications SkillCustomer service skillsAbility to stay calm when customers are stressed or upset.Comfortable using computers.Experience working with customer support.Education:High SchoolExperience:0-1 yearsQualifications:1+ Years of experience in customer service( Commercial, call center etc) Ability to work Monday through SaturdayAttention to detail Apply online: www.spherion.com/apply and please call 956-961-4298.Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
Positions provide customer services via telephone to clients regarding the selection, enrollment, and eligibility requirements for various Texas Health and Social Services Programs, including but not limited to Medicaid, Supplemental Nutrition Assistance Program or SNAP (formerly food stamps), and Children's Health Insurance Program (CHIP).START DATES: 04/04/2022, 04/11/2022, 04/25/2022 !!!***MUST LIVE WITHIN 50 MILES OF EDINBURG, TX***Responsibilities:- Practices active listening in order to take each caller?s concerns seriously, fully understands the issue and then provides appropriate resolution or appropriate direction for next steps. - Provides callers with an unbiased presentation of programs to assist customers with application and eligibility requirements and program questions, transferring callers to other Call Center units as needed. - Answers customer questions including but not limited to items regarding available providers and enrollment processes in a prompt, courteous, and concise manner. - Accesses, reads, and interprets customers and provider data elements on the various computer systems. - Clearly communicates case and case processing information to the caller.- Multi-tasks by simultaneously communicating with the client while researching their case and documenting the call.- Continues to learn and refine program and computer navigation skills in response to updated policy and computer systems. - Documents all customer encounters in clear and concise records. - Meets individual performance standards, including the confidentiality and security of information. - Performs other duties as may be assigned by management.Working hours: 8:00 AM - 6:30 PMSkills:Required skills and abilities should include but not be limited to the following:- Ability to perform comfortably in a fast-paced, deadline-oriented work environment. - Ability to successfully execute many complex tasks simultaneously. - Ability to work as a team member, as well as independently.- Ability to regularly attend work at various shift times as assigned.Education:No Degree RequiredExperience:1-4 yearsQualifications:Education:** No HS diploma required! **Experience:Minimum 1 year experience in health care, human services, or customer service; knowledge/experience with Texas Medicaid and managed care programs. Experience working with culturally and linguistically diverse, and disadvantaged populations in a courteous and effective manner To start the hiring process please apply online and be sure to include a resume.Once you've completed the application, please also follow up via phone or text to 956-961-4298.Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
Positions provide customer services via telephone to clients regarding the selection, enrollment, and eligibility requirements for various Texas Health and Social Services Programs, including but not limited to Medicaid, Supplemental Nutrition Assistance Program or SNAP (formerly food stamps), and Children's Health Insurance Program (CHIP).START DATES: 04/04/2022, 04/11/2022, 04/25/2022 !!!***MUST LIVE WITHIN 50 MILES OF EDINBURG, TX***Responsibilities:- Practices active listening in order to take each caller?s concerns seriously, fully understands the issue and then provides appropriate resolution or appropriate direction for next steps. - Provides callers with an unbiased presentation of programs to assist customers with application and eligibility requirements and program questions, transferring callers to other Call Center units as needed. - Answers customer questions including but not limited to items regarding available providers and enrollment processes in a prompt, courteous, and concise manner. - Accesses, reads, and interprets customers and provider data elements on the various computer systems. - Clearly communicates case and case processing information to the caller.- Multi-tasks by simultaneously communicating with the client while researching their case and documenting the call.- Continues to learn and refine program and computer navigation skills in response to updated policy and computer systems. - Documents all customer encounters in clear and concise records. - Meets individual performance standards, including the confidentiality and security of information. - Performs other duties as may be assigned by management.Working hours: 8:00 AM - 6:30 PMSkills:Required skills and abilities should include but not be limited to the following:- Ability to perform comfortably in a fast-paced, deadline-oriented work environment. - Ability to successfully execute many complex tasks simultaneously. - Ability to work as a team member, as well as independently.- Ability to regularly attend work at various shift times as assigned.Education:No Degree RequiredExperience:1-4 yearsQualifications:Education:** No HS diploma required! **Experience:Minimum 1 year experience in health care, human services, or customer service; knowledge/experience with Texas Medicaid and managed care programs. Experience working with culturally and linguistically diverse, and disadvantaged populations in a courteous and effective manner To start the hiring process please apply online and be sure to include a resume.Once you've completed the application, please also follow up via phone or text to 956-961-4298.Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
We are looking for a professional and enthusiastic individual for a Call Center Representative role with a prominent company who focuses on healthcare. The ideal person is capable of performing in a high pressure, fast paced environment.Responsibilities:Answer incoming calls and electronic requestsRegister new patients, schedule appointments and walk them through initial processProvide excellent customer service by handling complaints, troubleshoot problems and provide information on behalf of the institutionEnsure proper and prompt documentation of all important and/or sensitive patient informationIdentify and adjust any discrepancies in patient information or data collectionCommunicate appointment information and reminders based on the company system and clinic guidelinesCorrespond and deliver patient related messages to the proper location or personAnalyze each patient situation to determine emergent issues that may require immediate triageDe-escalate any issues or calm upset callers while always remain personable and professionalPerform any other necessary tasks per managements' requestWorking hours: 9:00 AM - 6:00 PMSkills:Excellent interpersonal, written and oral communication skillsData entry and typing skillsPersonable and professionalCapable of working in a fast paced environmentProficient in Microsoft Office and Google SuiteEducation:High SchoolExperience:0-1 yearsQualifications:Previous call center experience preferredHigh school diploma Apply nowSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
We are looking for a professional and enthusiastic individual for a Call Center Representative role with a prominent company who focuses on healthcare. The ideal person is capable of performing in a high pressure, fast paced environment.Responsibilities:Answer incoming calls and electronic requestsRegister new patients, schedule appointments and walk them through initial processProvide excellent customer service by handling complaints, troubleshoot problems and provide information on behalf of the institutionEnsure proper and prompt documentation of all important and/or sensitive patient informationIdentify and adjust any discrepancies in patient information or data collectionCommunicate appointment information and reminders based on the company system and clinic guidelinesCorrespond and deliver patient related messages to the proper location or personAnalyze each patient situation to determine emergent issues that may require immediate triageDe-escalate any issues or calm upset callers while always remain personable and professionalPerform any other necessary tasks per managements' requestWorking hours: 9:00 AM - 6:00 PMSkills:Excellent interpersonal, written and oral communication skillsData entry and typing skillsPersonable and professionalCapable of working in a fast paced environmentProficient in Microsoft Office and Google SuiteEducation:High SchoolExperience:0-1 yearsQualifications:Previous call center experience preferredHigh school diploma Apply nowSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
Find your ideal customer service job now! Spherion Temple is seeking an energetic customer service representatives with a desire to work in a fast-paced environment for a leading shipping business in Temple, Texas.Responsibilities:Assisting customers with various inquiries in a timely manner with a high degree of professionalismResearching and resolving customer issuesInputting customer information into client systemsManaging transactions and changes to accountsPerforming other administrative duties as assigned.Working hours: 8:00 AM - 4:00 PMSkills:Good written and verbal communication skillsStrong customer service skills.Ability to multitask and use multiple systems on multiple platforms.Education:High SchoolExperience:0-1 yearsQualifications:Previous call center experience is a plusMaintain confidentiality and professionalism.Must be at least 18 years old, and pass a background screen and drug test. Apply and call the Spherion Temple Team @ 254-778-0533Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
Find your ideal customer service job now! Spherion Temple is seeking an energetic customer service representatives with a desire to work in a fast-paced environment for a leading shipping business in Temple, Texas.Responsibilities:Assisting customers with various inquiries in a timely manner with a high degree of professionalismResearching and resolving customer issuesInputting customer information into client systemsManaging transactions and changes to accountsPerforming other administrative duties as assigned.Working hours: 8:00 AM - 4:00 PMSkills:Good written and verbal communication skillsStrong customer service skills.Ability to multitask and use multiple systems on multiple platforms.Education:High SchoolExperience:0-1 yearsQualifications:Previous call center experience is a plusMaintain confidentiality and professionalism.Must be at least 18 years old, and pass a background screen and drug test. Apply and call the Spherion Temple Team @ 254-778-0533Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
Spherion Temple is looking for candidates with 1-2 years of clerical experience! Are you computer proficient? Do you have HR or recruiting assistant, mortgage processing, complex call center, medical scheduling experience? If so you might be a great candidate for this role! You can use this as a foot in to the organization and stepping stone to get into HR!Remote for now but if you are asked to come in, you need to be able to. Must be able to report onsite when requested.*Monday-Friday 8:00am-5:00pm*Temp to Hire*Must already by fully vaccinated with COVID vaccine*Must have already completed recent FLU shotResponsibilities:*They will be speaking with people who are excited about starting their new jobs. After the new hire has accepted the job offer, the selected candidate will handle all paperwork and employee health appointment, on-boarding, etc.*On the phones 90% of the day mostly incoming calls but could be some outbound calls, as well.*We are looking for someone with an amazing attitude and customer service skillsWorking hours: 8:00 AM - 5:00 PMSkills:Candidate needs to be familiar with Outlook, SharePoint, Excel.Need to be comfortable with technology, as they will be using up to 5 different programs even within one phone call.Education:High SchoolExperience:1-4 yearsQualifications:Minimum requirements 1-2 years of admin/clerical experience preferred. Someone that has worked online and has worked on the phones and can communicate well. Apply and call Spherion Temple @ 254-778-0533! MUST HAVE RESUME TO BE CONSIDEREDSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
Spherion Temple is looking for candidates with 1-2 years of clerical experience! Are you computer proficient? Do you have HR or recruiting assistant, mortgage processing, complex call center, medical scheduling experience? If so you might be a great candidate for this role! You can use this as a foot in to the organization and stepping stone to get into HR!Remote for now but if you are asked to come in, you need to be able to. Must be able to report onsite when requested.*Monday-Friday 8:00am-5:00pm*Temp to Hire*Must already by fully vaccinated with COVID vaccine*Must have already completed recent FLU shotResponsibilities:*They will be speaking with people who are excited about starting their new jobs. After the new hire has accepted the job offer, the selected candidate will handle all paperwork and employee health appointment, on-boarding, etc.*On the phones 90% of the day mostly incoming calls but could be some outbound calls, as well.*We are looking for someone with an amazing attitude and customer service skillsWorking hours: 8:00 AM - 5:00 PMSkills:Candidate needs to be familiar with Outlook, SharePoint, Excel.Need to be comfortable with technology, as they will be using up to 5 different programs even within one phone call.Education:High SchoolExperience:1-4 yearsQualifications:Minimum requirements 1-2 years of admin/clerical experience preferred. Someone that has worked online and has worked on the phones and can communicate well. Apply and call Spherion Temple @ 254-778-0533! MUST HAVE RESUME TO BE CONSIDEREDSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.