Spherion Temple is looking for candidates with 1-2 years of clerical experience! Do you have HR or recruiting assistant, mortgage processing, complex call center, medical scheduling experience and are trying to get into HR? Then apply and call our team!Remote for now but if you are asked to come in, you need to be able to. You will to be open to go back into the office, if needed.*Monday-Friday 8:00am-5:00pmResponsibilities:*They will be speaking with people who are excited about starting their new jobs. After the new hire has accepted the job offer, the selected candidate will handle all paperwork and employee health appointment, on-boarding, etc.*On the phones 90% of the day mostly incoming calls but could be some outbound calls, as well.*We are looking for someone with an amazing attitude and customer service skillsWorking hours: 8:00 AM - 5:00 PMSkills:Candidate needs to be familiar with Outlook, SharePoint, Excel.Need to be comfortable with technology, as they will be using up to 5 different programs even within one phone call.Education:High SchoolExperience:1-4 yearsQualifications:Minimum requirements 1-2 years of admin/clerical experience preferred. Someone that has worked online and has worked on the phones and can communicate well. Apply and call Spherion Temple @ 254-778-0533! MUST HAVE RESUME TO BE CONSIDEREDSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
Spherion Temple is looking for candidates with 1-2 years of clerical experience! Do you have HR or recruiting assistant, mortgage processing, complex call center, medical scheduling experience and are trying to get into HR? Then apply and call our team!Remote for now but if you are asked to come in, you need to be able to. You will to be open to go back into the office, if needed.*Monday-Friday 8:00am-5:00pmResponsibilities:*They will be speaking with people who are excited about starting their new jobs. After the new hire has accepted the job offer, the selected candidate will handle all paperwork and employee health appointment, on-boarding, etc.*On the phones 90% of the day mostly incoming calls but could be some outbound calls, as well.*We are looking for someone with an amazing attitude and customer service skillsWorking hours: 8:00 AM - 5:00 PMSkills:Candidate needs to be familiar with Outlook, SharePoint, Excel.Need to be comfortable with technology, as they will be using up to 5 different programs even within one phone call.Education:High SchoolExperience:1-4 yearsQualifications:Minimum requirements 1-2 years of admin/clerical experience preferred. Someone that has worked online and has worked on the phones and can communicate well. Apply and call Spherion Temple @ 254-778-0533! MUST HAVE RESUME TO BE CONSIDEREDSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
Open to Texas Residents Only. Must be able to pick up equipment provided in Pharr, TX. The Travel Authorization Customer Service Representative (TACSR) will assist residents of multiple countries navigate and review COVID 19 testing prior to traveling in order to ensure the customer meets the clinical travel requirements for each country. They will also be responding to inbound phones calls related to the basic technical support and FAQs. Must be able to work alternate schedules. Project Hours of Operation are Monday to Sunday 24/7. Bilingual required (English / Spanish) and overnight shift differential available.Responsibilities:Answer incoming calls from customers related to COVID-19 testing requirements and clearances needed for the country they are traveling to.Ensures that all COVID 19 testing documentation meets the destination country?s requirements is met for entry, for example: it is within the date guidelines and that all testing is done is a medical laboratory that is CLIA registered or ISO certifiedAssist customers with questions on the travel application.Transfer/refer customers to appropriate entities according to the established guidelines. Perform co-browse interactions with consumers seeking assistance with the application process, as necessaryRespond to all inquiries consistent with confidentiality and privacy policies and refers callers to alternate sources when appropriate.Escalate calls or issues to the appropriate designated staff for resolution as needed.Track and document all inquiries using the applicable systems.Facilitate translation services for non-English speaking callers according to procedures.Attends meetings and trainings as requested and maintains up-to-date knowledge of all programs and systems.Must meet Quality Assurance (QA) and other key performance metrics Responsible for adhering to established safety standards.Perform other duties as assigned by management.Working hours: 12:00 AM - 12:00 PMSkills:Flexible to work any schedule 24/7Standard work from home requirementsComputer literateKeyboarding skillsCustomer service phone skillsEducation:High SchoolExperience:1-4 yearsQualifications:High School Diploma or GED2 years of experience in call center environment (computers, phone systems, headsets)Strong data entry and telephone skills; Highly organized and detailed oriented with proven ability to multi-taskExcellent interpersonal, written, and verbal communication skills; Ability to perform comfortably in a fast-paced work environment; Ability to successfully execute many complex tasks simultaneously; Ability to work as a team member, as well as independently. APPLY TODAY and attach your resume!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
Open to Texas Residents Only. Must be able to pick up equipment provided in Pharr, TX. The Travel Authorization Customer Service Representative (TACSR) will assist residents of multiple countries navigate and review COVID 19 testing prior to traveling in order to ensure the customer meets the clinical travel requirements for each country. They will also be responding to inbound phones calls related to the basic technical support and FAQs. Must be able to work alternate schedules. Project Hours of Operation are Monday to Sunday 24/7. Bilingual required (English / Spanish) and overnight shift differential available.Responsibilities:Answer incoming calls from customers related to COVID-19 testing requirements and clearances needed for the country they are traveling to.Ensures that all COVID 19 testing documentation meets the destination country?s requirements is met for entry, for example: it is within the date guidelines and that all testing is done is a medical laboratory that is CLIA registered or ISO certifiedAssist customers with questions on the travel application.Transfer/refer customers to appropriate entities according to the established guidelines. Perform co-browse interactions with consumers seeking assistance with the application process, as necessaryRespond to all inquiries consistent with confidentiality and privacy policies and refers callers to alternate sources when appropriate.Escalate calls or issues to the appropriate designated staff for resolution as needed.Track and document all inquiries using the applicable systems.Facilitate translation services for non-English speaking callers according to procedures.Attends meetings and trainings as requested and maintains up-to-date knowledge of all programs and systems.Must meet Quality Assurance (QA) and other key performance metrics Responsible for adhering to established safety standards.Perform other duties as assigned by management.Working hours: 12:00 AM - 12:00 PMSkills:Flexible to work any schedule 24/7Standard work from home requirementsComputer literateKeyboarding skillsCustomer service phone skillsEducation:High SchoolExperience:1-4 yearsQualifications:High School Diploma or GED2 years of experience in call center environment (computers, phone systems, headsets)Strong data entry and telephone skills; Highly organized and detailed oriented with proven ability to multi-taskExcellent interpersonal, written, and verbal communication skills; Ability to perform comfortably in a fast-paced work environment; Ability to successfully execute many complex tasks simultaneously; Ability to work as a team member, as well as independently. APPLY TODAY and attach your resume!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
***This job is NOT REMOTE and We are HIRING IMMEDIATELY!***Ready to jump on board with the industry leader in servicing the financial needs of our community?We have an outstanding opportunity for a Customer Service Representative to join our team.Responsibilities:RESPONSIBILITIES INCLUDE BUT ARE NOT LIMITED TO:Assisting customers with various inquiries in a timely manner with a high degree of professionalismResearching and resolving customer issuesInputting customer information into client systemsManaging transactions and changes to accounts Offering solutions that optimize the customer experience and retain their businessPerforming other administrative duties as assigned.Working hours: 8:00 AM - 6:00 PMSkills:- Computer literate, Typing 25+ wpm- Detail oriented with excellent organizational and time-management skills- Excellent verbal, interpersonal and written communication skillsEducation:High SchoolExperience:0-1 yearsQualifications:- At least 6 months to 1 year work experience in customer service environment. Previous Call Center work preferred- Ability to work under pressure including calm and effective dealing with escalating or difficult calls- Capability to "think on your feet" to offer additional solutions to problems- Ability to take constructive criticism and have a willingness to change.- Maintain confidentiality and professionalism.- Must be at least 18 years old, and pass a background screen and drug test. APPLY ASAP AND CALL OUR TEAM AT 254-778-0533! TELL YOUR FRIENDS!RESUME is required --- Have it ready!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
***This job is NOT REMOTE and We are HIRING IMMEDIATELY!***Ready to jump on board with the industry leader in servicing the financial needs of our community?We have an outstanding opportunity for a Customer Service Representative to join our team.Responsibilities:RESPONSIBILITIES INCLUDE BUT ARE NOT LIMITED TO:Assisting customers with various inquiries in a timely manner with a high degree of professionalismResearching and resolving customer issuesInputting customer information into client systemsManaging transactions and changes to accounts Offering solutions that optimize the customer experience and retain their businessPerforming other administrative duties as assigned.Working hours: 8:00 AM - 6:00 PMSkills:- Computer literate, Typing 25+ wpm- Detail oriented with excellent organizational and time-management skills- Excellent verbal, interpersonal and written communication skillsEducation:High SchoolExperience:0-1 yearsQualifications:- At least 6 months to 1 year work experience in customer service environment. Previous Call Center work preferred- Ability to work under pressure including calm and effective dealing with escalating or difficult calls- Capability to "think on your feet" to offer additional solutions to problems- Ability to take constructive criticism and have a willingness to change.- Maintain confidentiality and professionalism.- Must be at least 18 years old, and pass a background screen and drug test. APPLY ASAP AND CALL OUR TEAM AT 254-778-0533! TELL YOUR FRIENDS!RESUME is required --- Have it ready!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
Now seeking a Licensed Personal Lines Customer Service Representative for an insurance agency located in Wichita Falls.Responsibilities:Pre-qualify and analyze prospect. Get all information needed and enter into quoting system, to determine best rates and fit for client. Recommend best company for client. Go over quotes and coverage?s to be sure they understand what they are purchasing. Be sure they agree to terms of policy. Solicit other lines of business for account rounding. Complete application and all necessary paperwork. Get signatures and down payment to bind the coverage. Document in notes what was done and scan in all needed documents.Review policies for accuracy when receive from carrierSend paperwork, payment and any other documents needed to carrier.Send documents to mortgagee if needed.Scan, or have assistant scan in all documents into XE system. Make appropriate notes in ?TO DO LIST?. Follow up to be sure policy is issued as written, mail to client if received in office.Ask for thank you note to be sent to client after 2 weeks. Ask for referrals from new client. Send clients appropriate final documents such as binder, policy, auto ID cardsUpdate XE with all appropriate date & documents (any form that needs to be attached)Additional Miscellaneous Job Duties:Set priorities for each day, and week. Manage workflow in most efficient way. Keep paperwork, documents, etc, organized in paper files or in electronic files.Keep up with emails and be sure all work is completed before deleting or filing. Note any changes made and attached email to client?s notes. Check pending follow ups daily, and delete or re pend as needed. Read new updates from carriers and Insurance dept. to check for any changes in procedures. Meet with coworkers about any upcoming issues, or changes. Keep each other informed. Keep insurance license current, take courses as needed. Attend bi weekly meetings in office. Answer phones when receptionist not available.Working hours: 8:00 AM - 5:00 PMSkills:General Lines - Property and Casualty License is preferredBasic computer skills are a mustExcellent customer service skills Ability to work in a fast-paced environmentAbility to adapt and grow with environmentEducation:High SchoolExperience:1-4 yearsQualifications:High School Diploma / GED requiredMust submit to background check and drug screen Register at www.spherion.com/apply. After registering, please call 940-696-2665 Monday-Friday between the hours of 8:30a-3:30p for a pre-screen interview. Talk to you soon!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
Now seeking a Licensed Personal Lines Customer Service Representative for an insurance agency located in Wichita Falls.Responsibilities:Pre-qualify and analyze prospect. Get all information needed and enter into quoting system, to determine best rates and fit for client. Recommend best company for client. Go over quotes and coverage?s to be sure they understand what they are purchasing. Be sure they agree to terms of policy. Solicit other lines of business for account rounding. Complete application and all necessary paperwork. Get signatures and down payment to bind the coverage. Document in notes what was done and scan in all needed documents.Review policies for accuracy when receive from carrierSend paperwork, payment and any other documents needed to carrier.Send documents to mortgagee if needed.Scan, or have assistant scan in all documents into XE system. Make appropriate notes in ?TO DO LIST?. Follow up to be sure policy is issued as written, mail to client if received in office.Ask for thank you note to be sent to client after 2 weeks. Ask for referrals from new client. Send clients appropriate final documents such as binder, policy, auto ID cardsUpdate XE with all appropriate date & documents (any form that needs to be attached)Additional Miscellaneous Job Duties:Set priorities for each day, and week. Manage workflow in most efficient way. Keep paperwork, documents, etc, organized in paper files or in electronic files.Keep up with emails and be sure all work is completed before deleting or filing. Note any changes made and attached email to client?s notes. Check pending follow ups daily, and delete or re pend as needed. Read new updates from carriers and Insurance dept. to check for any changes in procedures. Meet with coworkers about any upcoming issues, or changes. Keep each other informed. Keep insurance license current, take courses as needed. Attend bi weekly meetings in office. Answer phones when receptionist not available.Working hours: 8:00 AM - 5:00 PMSkills:General Lines - Property and Casualty License is preferredBasic computer skills are a mustExcellent customer service skills Ability to work in a fast-paced environmentAbility to adapt and grow with environmentEducation:High SchoolExperience:1-4 yearsQualifications:High School Diploma / GED requiredMust submit to background check and drug screen Register at www.spherion.com/apply. After registering, please call 940-696-2665 Monday-Friday between the hours of 8:30a-3:30p for a pre-screen interview. Talk to you soon!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
The Help Desk Technician is responsible for responding to telephone calls, email, tickets, and personnel requests for technical support. This position is 100% remote, length of assignment is 1 year.Responsibilities:???Identify, research, and resolves technical problems???Document, track and monitor problems to ensure timely resolution within established SLA???s???Assist in tracking and completing help desk tickets pertaining to application, networking, and systems problems and issues???Promote a high level of customer satisfaction through proper communication techniques, and respond with the appropriate amount of urgency to user problems???Correct application issues, solve network and security problems, and resolve common PC software and hardware problems???Provide hardware support of PCs, Laptops, Servers, and Network devices, such as installing replacement hardware or upgrading hardware ???Support Software/Hardware on equipment such as, Scanners, Copiers, Printers, Monitors and other peripherals, Virtual Desktops/VMware, Workstations, Servers, Active Directory, Automated imaging solutions, PowerShell Scripting???Provide support for Windows 7 and Windows 10 by evaluating and troubleshooting issues including running in- depth diagnostics???Assign username, password and access right permissions for multiple proprietary applications, as well as client software???Work with other IT departments and vendors to resolve technical issues beyond the scope of the Sr. Tech position.???Perform other duties as assigned by managementWorking hours: 7:00 AM - 12:00 AM (Various Shifts Available)Skills:--Knowledge of systems software sufficient to determine if a malfunction is in the hardware or in the software--Ability to install and deploy Windows based computers- Possess working knowledge of Microsoft Office Suite of products including Word, Excel, Access and PowerPoint, VMware, Active Directory, Automation scripting / IBM Bigfix /Altiris, automation of MS patching for desktops--Knowledge of Internet Explorer software usage and configuration--Ability to work well independently and in a team setting--Adaptability, flexibility and ability to deal with ambiguity and change--Excellent attention to detail and good analytical skillsEducation:High SchoolExperience:1-4 yearsQualifications:???High school diploma or GED required???Associate degree is preferred???Minimum 4 years of related work experience required???Excellent organizational, written, and verbal communication skills???Computer literate and familiar with desktop support procedures Apply today and call our office at 956-961-4298!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
The Help Desk Technician is responsible for responding to telephone calls, email, tickets, and personnel requests for technical support. This position is 100% remote, length of assignment is 1 year.Responsibilities:???Identify, research, and resolves technical problems???Document, track and monitor problems to ensure timely resolution within established SLA???s???Assist in tracking and completing help desk tickets pertaining to application, networking, and systems problems and issues???Promote a high level of customer satisfaction through proper communication techniques, and respond with the appropriate amount of urgency to user problems???Correct application issues, solve network and security problems, and resolve common PC software and hardware problems???Provide hardware support of PCs, Laptops, Servers, and Network devices, such as installing replacement hardware or upgrading hardware ???Support Software/Hardware on equipment such as, Scanners, Copiers, Printers, Monitors and other peripherals, Virtual Desktops/VMware, Workstations, Servers, Active Directory, Automated imaging solutions, PowerShell Scripting???Provide support for Windows 7 and Windows 10 by evaluating and troubleshooting issues including running in- depth diagnostics???Assign username, password and access right permissions for multiple proprietary applications, as well as client software???Work with other IT departments and vendors to resolve technical issues beyond the scope of the Sr. Tech position.???Perform other duties as assigned by managementWorking hours: 7:00 AM - 12:00 AM (Various Shifts Available)Skills:--Knowledge of systems software sufficient to determine if a malfunction is in the hardware or in the software--Ability to install and deploy Windows based computers- Possess working knowledge of Microsoft Office Suite of products including Word, Excel, Access and PowerPoint, VMware, Active Directory, Automation scripting / IBM Bigfix /Altiris, automation of MS patching for desktops--Knowledge of Internet Explorer software usage and configuration--Ability to work well independently and in a team setting--Adaptability, flexibility and ability to deal with ambiguity and change--Excellent attention to detail and good analytical skillsEducation:High SchoolExperience:1-4 yearsQualifications:???High school diploma or GED required???Associate degree is preferred???Minimum 4 years of related work experience required???Excellent organizational, written, and verbal communication skills???Computer literate and familiar with desktop support procedures Apply today and call our office at 956-961-4298!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
One of the largest healthcare technology companies in the U.S. is seeking Patient Service Representatives to assist patients with questions, inquiries, and scheduling of medical appointments and procedures. Medical Scheduling experience is requiredShift: Every Monday - 8 hour shift between 8am and 6pm, then three 4 hour days or four 3 hour days. Must have open availability and flexibility. Training: Three full time weeks, Monday through Friday, 9am to 6pm. 100% attendance is required.Responsibilities:Obtains current patient information from established and new patients.Accurately enters/updates patient information in scheduling system.Identifies payer source, and verifies insurance eligibility.Assists patients with completion of paperwork when necessary.Reviews Scheduling System for needed updated demographics and consent forms.Schedules appointments.Identifies patients by date of birth and name in computer system.Creates new account if patient not in the system.Schedules and re-schedules appointments as needed.Skills:Ability to type 30+ WPMAbility to navigate multiple various computer systemsActive listening skillsAbility to work and be productive at home with little supervisionAbility to use Microsoft Office applications such as Word, Excel and OutlookExperience: 1+ years of medical scheduling experienceQualifications:Medical scheduling experience is requiredExcellent Communication SkillsBilingual is a plusAbility to effectively interact with physicians, patients and other staff members.High School Diploma, or equivalent, is required.For immediate consideration, please email your resume to robertmcelveen@spherion.comSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
One of the largest healthcare technology companies in the U.S. is seeking Patient Service Representatives to assist patients with questions, inquiries, and scheduling of medical appointments and procedures. Medical Scheduling experience is requiredShift: Every Monday - 8 hour shift between 8am and 6pm, then three 4 hour days or four 3 hour days. Must have open availability and flexibility. Training: Three full time weeks, Monday through Friday, 9am to 6pm. 100% attendance is required.Responsibilities:Obtains current patient information from established and new patients.Accurately enters/updates patient information in scheduling system.Identifies payer source, and verifies insurance eligibility.Assists patients with completion of paperwork when necessary.Reviews Scheduling System for needed updated demographics and consent forms.Schedules appointments.Identifies patients by date of birth and name in computer system.Creates new account if patient not in the system.Schedules and re-schedules appointments as needed.Skills:Ability to type 30+ WPMAbility to navigate multiple various computer systemsActive listening skillsAbility to work and be productive at home with little supervisionAbility to use Microsoft Office applications such as Word, Excel and OutlookExperience: 1+ years of medical scheduling experienceQualifications:Medical scheduling experience is requiredExcellent Communication SkillsBilingual is a plusAbility to effectively interact with physicians, patients and other staff members.High School Diploma, or equivalent, is required.For immediate consideration, please email your resume to robertmcelveen@spherion.comSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
Looking for individuals with excellent communication skills and exhibit high professionalism for a Call Center in the local area.Responsibilities:- Inbound and outbound calling- Data collection and documentation- Provided excellent customer service- Troubleshoot and resolve any issues that ariseWorking hours: Various Shifts AvailableSkills:- Interpersonal communication skills- Highly organized and self-motivated- Proficient with Microsoft Office and/or Google systemsEducation:High SchoolExperience:0-1 yearsQualifications:Previous call center experience preferredHigh school diploma Apply nowSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
Looking for individuals with excellent communication skills and exhibit high professionalism for a Call Center in the local area.Responsibilities:- Inbound and outbound calling- Data collection and documentation- Provided excellent customer service- Troubleshoot and resolve any issues that ariseWorking hours: Various Shifts AvailableSkills:- Interpersonal communication skills- Highly organized and self-motivated- Proficient with Microsoft Office and/or Google systemsEducation:High SchoolExperience:0-1 yearsQualifications:Previous call center experience preferredHigh school diploma Apply nowSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
Looking for a job where you can help your community during the pandemic? This role will provide assistance to Texas citizens calling with questions regarding Pandemic EBT, referring and transferring citizens to proper entities for assistance. This is a full-time, long-term temporary role working for the state through an established Call Center in the Edinburg area.Responsibilities:-Practices active listening in order to take each caller's concerns seriously, fully understands the issue and then provides appropriate resolution or appropriate direction for next steps. -Provides callers with assistance with questions regarding Pandemic EBT. -Answer questions from provided FAQ and accurately documents caller responses in a prompt, courteous, and concise manner. -Clearly communicates information to the caller.-Documents all customer encounters in clear and concise records. -Performs other duties as may be assigned by management.Working hours: 8:00 AM - 6:30 PMSkills:Required skills and abilities should include but not be limited to the following:-Ability to perform comfortably in a fast-paced, deadline-oriented work environment. -Ability to successfully execute many complex tasks simultaneously. -Ability to work as a team member, as well as independently. -Ability to regularly attend work at various shift times as assigned.Skills/Knowledge Required: Excellent organizational, interpersonal, written, and verbal communication skills, excellent customer service skills. Fluency in Spanish required.Experience Preferred: Specifically in health care, human services; working with culturally and linguistically diverse, and disadvantaged populations in a courteous and effective manner.Education:No Degree RequiredExperience:0-1 yearsQualifications:Education Preferred: ** NO HIGH SCHOOL DIPLOMA REQUIRED** To start the hiring process please apply online and be sure to include a resume. If you need assistance with a resume, please contact our local office.Once you've completed the application, please also follow up via phone or text to 956-961-4298.Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
Looking for a job where you can help your community during the pandemic? This role will provide assistance to Texas citizens calling with questions regarding Pandemic EBT, referring and transferring citizens to proper entities for assistance. This is a full-time, long-term temporary role working for the state through an established Call Center in the Edinburg area.Responsibilities:-Practices active listening in order to take each caller's concerns seriously, fully understands the issue and then provides appropriate resolution or appropriate direction for next steps. -Provides callers with assistance with questions regarding Pandemic EBT. -Answer questions from provided FAQ and accurately documents caller responses in a prompt, courteous, and concise manner. -Clearly communicates information to the caller.-Documents all customer encounters in clear and concise records. -Performs other duties as may be assigned by management.Working hours: 8:00 AM - 6:30 PMSkills:Required skills and abilities should include but not be limited to the following:-Ability to perform comfortably in a fast-paced, deadline-oriented work environment. -Ability to successfully execute many complex tasks simultaneously. -Ability to work as a team member, as well as independently. -Ability to regularly attend work at various shift times as assigned.Skills/Knowledge Required: Excellent organizational, interpersonal, written, and verbal communication skills, excellent customer service skills. Fluency in Spanish required.Experience Preferred: Specifically in health care, human services; working with culturally and linguistically diverse, and disadvantaged populations in a courteous and effective manner.Education:No Degree RequiredExperience:0-1 yearsQualifications:Education Preferred: ** NO HIGH SCHOOL DIPLOMA REQUIRED** To start the hiring process please apply online and be sure to include a resume. If you need assistance with a resume, please contact our local office.Once you've completed the application, please also follow up via phone or text to 956-961-4298.Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
Are you interested in getting into the medical industry in patient access? Are you already part of the medical industry but you are ready to take your career to the next level? If you answered yes to any of the two then this job might be for you. We are looking to staff a dynamic individual that will go the extra mile for patients by making their experiences memorable.Responsibilities:-Maintain a positive first impression for outbound calls in order to schedule patients for appointments-Create and maintain patient accounts by recording pertinent details and information-Resolve service issues by clarifying the patient's complaint and selecting the best solution-Recommend potential screenings or services to patient by collecting data based on previous procedures -Manage large groups of calls and spend quality time with each patient-Keep records of interactions within the medical database and process customer accounts and file documents-Go the extra mile to engage patientsWorking hours: 8:00 AM - 8:00 PMSkills:-Proven patient support experience-Track record of over-achieving quota given by departments-Phone call handling skills and active listening skills-Familiar with database systems and practices-Ability to multi-task and manage time efficiently-High school diploma or equivalent; college degree preferred but not requiredEducation:High SchoolExperience:1-4 yearsQualifications:-Customer Service-Patient Knowledge-Documentation Skills-Listening Skills-Phone Skills-Resolving Conflict Skills These roles are located all throughout our territories, if interested please apply online today and become part of something great, when applying choose our League City or Galveston office! www.spherion.com/applySpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
Are you interested in getting into the medical industry in patient access? Are you already part of the medical industry but you are ready to take your career to the next level? If you answered yes to any of the two then this job might be for you. We are looking to staff a dynamic individual that will go the extra mile for patients by making their experiences memorable.Responsibilities:-Maintain a positive first impression for outbound calls in order to schedule patients for appointments-Create and maintain patient accounts by recording pertinent details and information-Resolve service issues by clarifying the patient's complaint and selecting the best solution-Recommend potential screenings or services to patient by collecting data based on previous procedures -Manage large groups of calls and spend quality time with each patient-Keep records of interactions within the medical database and process customer accounts and file documents-Go the extra mile to engage patientsWorking hours: 8:00 AM - 8:00 PMSkills:-Proven patient support experience-Track record of over-achieving quota given by departments-Phone call handling skills and active listening skills-Familiar with database systems and practices-Ability to multi-task and manage time efficiently-High school diploma or equivalent; college degree preferred but not requiredEducation:High SchoolExperience:1-4 yearsQualifications:-Customer Service-Patient Knowledge-Documentation Skills-Listening Skills-Phone Skills-Resolving Conflict Skills These roles are located all throughout our territories, if interested please apply online today and become part of something great, when applying choose our League City or Galveston office! www.spherion.com/applySpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.