Spherion Jacksonville is looking for an Account Manager for our client in Riverside. The Account Manager position is responsible for the implementation of new clients, as well as ongoing management of existing clients. This position requires strong customer service, critical thinking, and time management skills. Individuals in this position are expected to promptly answer emails and phone calls from clients and brokers regarding account inquiries, processing and auditing of client data, and contact clients regarding account information, when necessary.Responsibilities:Work with a team of professionals to complete Affordable Care Act reporting for assigned national customersAct as the main point of contact for all assigned clients and brokersBuild and strengthen client relationships to achieve long-term partnerships- Maintain accurate client records and track contract updates- Liaise between the client and internal teams- Ongoing planning sessions and training to educate clients- Perform regulatory audits- Regularly work 40+ hour weeks as workload requires and as approved by manager- Additional duties as requested by managementWorking hours: 8:00 AM - 5:00 PMSkills:- Communicate effectively in both written and verbal form- Professional- Experience in delivering client-focused solutions based on customer needs- Ability to work both independently and as part of a team- Manage time-sensitive tasks effectively- Above average knowledge of Excel, Word, and PowerPoint- Exceptional decision-making, organizational, and administrative skills- Flexible mindset and willingness to take on new challenges- Thrive in a fast-paced environment- Maintain strict deadlines- Attention to detailEducation:AssociateExperience:1-4 yearsQualifications:- High school diploma or equivalent required- Associate degree preferred- Bachelor's degree preferred- Customer service/account management experience required- Sales Please call us today if this is a good fit for you!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
Spherion Jacksonville is looking for an Account Manager for our client in Riverside. The Account Manager position is responsible for the implementation of new clients, as well as ongoing management of existing clients. This position requires strong customer service, critical thinking, and time management skills. Individuals in this position are expected to promptly answer emails and phone calls from clients and brokers regarding account inquiries, processing and auditing of client data, and contact clients regarding account information, when necessary.Responsibilities:Work with a team of professionals to complete Affordable Care Act reporting for assigned national customersAct as the main point of contact for all assigned clients and brokersBuild and strengthen client relationships to achieve long-term partnerships- Maintain accurate client records and track contract updates- Liaise between the client and internal teams- Ongoing planning sessions and training to educate clients- Perform regulatory audits- Regularly work 40+ hour weeks as workload requires and as approved by manager- Additional duties as requested by managementWorking hours: 8:00 AM - 5:00 PMSkills:- Communicate effectively in both written and verbal form- Professional- Experience in delivering client-focused solutions based on customer needs- Ability to work both independently and as part of a team- Manage time-sensitive tasks effectively- Above average knowledge of Excel, Word, and PowerPoint- Exceptional decision-making, organizational, and administrative skills- Flexible mindset and willingness to take on new challenges- Thrive in a fast-paced environment- Maintain strict deadlines- Attention to detailEducation:AssociateExperience:1-4 yearsQualifications:- High school diploma or equivalent required- Associate degree preferred- Bachelor's degree preferred- Customer service/account management experience required- Sales Please call us today if this is a good fit for you!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
Customer Service Representatives answer incoming calls within company established guidelines to provide prompt and courteous service to callers.Responsibilities:They analyze patient accounts to ensure all necessary information needed is obtained and added to the account appropriately. They process all incoming mail correspondence from any and all parties who submit correspondence.Working hours: 7:30 AM - 6:30 PMSkills:-Answer incoming calls from all parties and review accounts for any missing or additional information that may be needed.-Verify insurance eligibility to ensure information on the account is correctly loaded for billing.-Enter medical billing information into daily registers. -Collect payments from all parties for outstanding balances on an account(s).-Screen patients for financial assistance and help them with the application process.-Document complete and accurate information regarding each phone call into the account(s).Education:High SchoolExperience:0-1 yearsQualifications:- High school required - Associates degree preferred. - Prior call center experience HIGHLY desired.- To perform this job successfully, an individual should have knowledge of Word Processing software, Spreadsheet software and E-mail software. Apply today. Great national company here in Sarasota looking for great people.Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
Customer Service Representatives answer incoming calls within company established guidelines to provide prompt and courteous service to callers.Responsibilities:They analyze patient accounts to ensure all necessary information needed is obtained and added to the account appropriately. They process all incoming mail correspondence from any and all parties who submit correspondence.Working hours: 7:30 AM - 6:30 PMSkills:-Answer incoming calls from all parties and review accounts for any missing or additional information that may be needed.-Verify insurance eligibility to ensure information on the account is correctly loaded for billing.-Enter medical billing information into daily registers. -Collect payments from all parties for outstanding balances on an account(s).-Screen patients for financial assistance and help them with the application process.-Document complete and accurate information regarding each phone call into the account(s).Education:High SchoolExperience:0-1 yearsQualifications:- High school required - Associates degree preferred. - Prior call center experience HIGHLY desired.- To perform this job successfully, an individual should have knowledge of Word Processing software, Spreadsheet software and E-mail software. Apply today. Great national company here in Sarasota looking for great people.Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
Spherion Gainesville, FL has a client looking for a Customer Solutions Specialist to assist customers, internal and external in planning and accessing a variety of services or coordinating operational customer service activities in their Gainesville, FL office. Let's get to work. TemporaryGainesville, FL Schedule: FT OR PT, M-F, 8a-5pSalary: $19.13/hr Please email resumes to Lou Carlton --loucarlton@spherion.comResponsibilities:- Serve as primary contact for customers to answer, screen, research, inform, advise, process and follow-up all customer requests- Handle inquiries, complaints, and requests- Analyze customer information to determine deposit requirement- Perform front-end editing of Customer Information System (CIS) data to ensure accuracy and resolve issues- Calculate, prepare and issue basic and routine bills, invoices, account statements and other financial statements- Prepare, print and verify accuracy with processing refund checks and/or credit balances- Handle delinquent accounts and resolves customer account disputes- Other duties as assignedWorking hours: 8:00 AM - 5:00 PMSkills:- Excellent communication skills both written and verbal- Proficient in MS Word, Excel, Outlook, Internet Explorer and SAPEducation:High SchoolExperience:1-4 yearsQualifications:- High school diploma or equivalent - At least 2 years in an office customer service role - Basic knowledge of financial operations and standard office terminology, procedures, routines, and equipment Are you ready to start your next career? Please click here https://www.spherion.com/apply/75796/ to apply or call 352-378-2300 to inquire about our job opportunities.We offer Medical, Dental, 401(k) and bonuses! We pay weekly!Spherion Gainesville, FL is a drug free workplace.Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
Spherion Gainesville, FL has a client looking for a Customer Solutions Specialist to assist customers, internal and external in planning and accessing a variety of services or coordinating operational customer service activities in their Gainesville, FL office. Let's get to work. TemporaryGainesville, FL Schedule: FT OR PT, M-F, 8a-5pSalary: $19.13/hr Please email resumes to Lou Carlton --loucarlton@spherion.comResponsibilities:- Serve as primary contact for customers to answer, screen, research, inform, advise, process and follow-up all customer requests- Handle inquiries, complaints, and requests- Analyze customer information to determine deposit requirement- Perform front-end editing of Customer Information System (CIS) data to ensure accuracy and resolve issues- Calculate, prepare and issue basic and routine bills, invoices, account statements and other financial statements- Prepare, print and verify accuracy with processing refund checks and/or credit balances- Handle delinquent accounts and resolves customer account disputes- Other duties as assignedWorking hours: 8:00 AM - 5:00 PMSkills:- Excellent communication skills both written and verbal- Proficient in MS Word, Excel, Outlook, Internet Explorer and SAPEducation:High SchoolExperience:1-4 yearsQualifications:- High school diploma or equivalent - At least 2 years in an office customer service role - Basic knowledge of financial operations and standard office terminology, procedures, routines, and equipment Are you ready to start your next career? Please click here https://www.spherion.com/apply/75796/ to apply or call 352-378-2300 to inquire about our job opportunities.We offer Medical, Dental, 401(k) and bonuses! We pay weekly!Spherion Gainesville, FL is a drug free workplace.Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
Spherion has partnered with a local company in Montgomery seeking a Utility Billing Clerk. The Utility Billing Clerk is responsible for maintaining customer utility account data, preparing, and mailing utility bills, entering utility payment data.Responsibilities:Manages services and use data provided from field collection.Prepares, prints, and mails bills.Enters billing transfersPrepares and prints final notices and directives; work with staff to notify customers of services.Posts payments into the computer system.Assists with citizen inquires and concerns regarding services.Facilitates and maintains records for payment agreements.Answers customer questions regarding problems with their account.Prepares various reports as directed.Coordinates with field staff for set up of services.Posts, processes, and distributes deposit refunds.Posts billing adjustments.Prepares lists and distributes to field staff.Balances cash drawer for deposit.Operates office machines, such as copiers, scanners, fax machines, voice mail systems and computers.Responsible for correction of errors and manual inputs when necessary.Working hours: 8:00 AM - 5:00 PMSkills:Ability to work well with others.Ability to work with minimal supervision.Ability to follow department policies and procedures, concentrate on tasks in the presence of distractions, prepare reports, type with speed and accuracy, count change correctly.Ability to communicate well with others via written, email, phone and in person settings.Ability to problem solve.Skill in organization, public relations, and basic office procedures.Skill in handling upset customers.Education:High SchoolExperience:1-4 yearsQualifications:High School Diploma or equivalentMust possess a valid State of Texas Driver???s LicenseMust pass criminal background check and drug screen Apply now!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
Spherion has partnered with a local company in Montgomery seeking a Utility Billing Clerk. The Utility Billing Clerk is responsible for maintaining customer utility account data, preparing, and mailing utility bills, entering utility payment data.Responsibilities:Manages services and use data provided from field collection.Prepares, prints, and mails bills.Enters billing transfersPrepares and prints final notices and directives; work with staff to notify customers of services.Posts payments into the computer system.Assists with citizen inquires and concerns regarding services.Facilitates and maintains records for payment agreements.Answers customer questions regarding problems with their account.Prepares various reports as directed.Coordinates with field staff for set up of services.Posts, processes, and distributes deposit refunds.Posts billing adjustments.Prepares lists and distributes to field staff.Balances cash drawer for deposit.Operates office machines, such as copiers, scanners, fax machines, voice mail systems and computers.Responsible for correction of errors and manual inputs when necessary.Working hours: 8:00 AM - 5:00 PMSkills:Ability to work well with others.Ability to work with minimal supervision.Ability to follow department policies and procedures, concentrate on tasks in the presence of distractions, prepare reports, type with speed and accuracy, count change correctly.Ability to communicate well with others via written, email, phone and in person settings.Ability to problem solve.Skill in organization, public relations, and basic office procedures.Skill in handling upset customers.Education:High SchoolExperience:1-4 yearsQualifications:High School Diploma or equivalentMust possess a valid State of Texas Driver???s LicenseMust pass criminal background check and drug screen Apply now!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
The duties of a Collections Specialist include collection calls and/or correspondence in a fast paced goal oriented collections department.Responsibilities:Providing customer service regarding collection issues, process customer refunds, process and review account adjustments, resolve client discrepancies and short payments. Responsible for monitoring and maintaining assigned accounts- Customer calls, account adjustments, small balance write off, customer reconciliations and processing credit memos.Accountable for reducing delinquency for assigned accounts.Perform other assigned tasks and duties necessary to support the Accounts Receivable Department.Enlist the efforts of sales and senior management when necessary to accelerate the collection process.Must communicate & follow up effectively with sales dept regarding customer accounts on a timely basis.Establish and maintain effective and cooperative working relationships with dealers and sales.Working hours: 8:00 AM - 5:00 PMSkills:3-5 years High Volume corporate Collections experience.Knowledge of Billing and Collections proceduresAccounts Receivable knowledge/experience a plusStrong attention to detail, goal orientedEducation:High SchoolExperience:4-7 yearsQualifications:Experience with QuickBooks a plusExperience with Black Knight requiredBilingual a plus, but not required If this sounds like a good fit, please call us today!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
The duties of a Collections Specialist include collection calls and/or correspondence in a fast paced goal oriented collections department.Responsibilities:Providing customer service regarding collection issues, process customer refunds, process and review account adjustments, resolve client discrepancies and short payments. Responsible for monitoring and maintaining assigned accounts- Customer calls, account adjustments, small balance write off, customer reconciliations and processing credit memos.Accountable for reducing delinquency for assigned accounts.Perform other assigned tasks and duties necessary to support the Accounts Receivable Department.Enlist the efforts of sales and senior management when necessary to accelerate the collection process.Must communicate & follow up effectively with sales dept regarding customer accounts on a timely basis.Establish and maintain effective and cooperative working relationships with dealers and sales.Working hours: 8:00 AM - 5:00 PMSkills:3-5 years High Volume corporate Collections experience.Knowledge of Billing and Collections proceduresAccounts Receivable knowledge/experience a plusStrong attention to detail, goal orientedEducation:High SchoolExperience:4-7 yearsQualifications:Experience with QuickBooks a plusExperience with Black Knight requiredBilingual a plus, but not required If this sounds like a good fit, please call us today!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
Are you upbeat and enjoy chatting with other people? Do you have the knack for helping others and providing a positive experience? If so, we have the position for you! We are currently accepting applications for customer service representatives in the Greater Denver Metro area who are passionate about engaging with customers; treating them as they would like to be treated. You will be responsible for answering inbound calls, responding to emails, managing customer concerns, and transferring calls to other departments, as needed. We are looking for representatives with a positive work ethic, accountability and the ability to work in a team environment.Responsibilities:Answer inbound calls, providing responses to general customer questions and information based on their account activity.Respond to general customer inquiries by email within company standards. Redirect customers to appropriate department when necessary.Collaborate with team on best practices and customer engagement initiatives. Provide exceptional customer service leading to high retention and customer return rates.Working hours: 8:00 AM - 6:00 PMSkills:Proficient with MS Office Suite and basic computer skills. Excellent communication and time management skills. Exemplary customer service skills with willingness to go above and beyond customer expectations. Adept at problem solving focused on providing positive customer outcomes.Education:High SchoolExperience:0-1 yearsQualifications:High School diploma.Previous customer service experience is a plus.Complete Spherion computer and customer service assessment. If you are looking for a role focused on helping others, then apply today at https://www.spherion.com/apply/75806.Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.For Colorado Residents Only: The hourly range for Colorado residents is $15.00 to $25.00/hour. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, Spherion offers a comprehensive benefits package, incentive and recognition program, and 401K contribution (all benefits are based on eligibility).
Are you upbeat and enjoy chatting with other people? Do you have the knack for helping others and providing a positive experience? If so, we have the position for you! We are currently accepting applications for customer service representatives in the Greater Denver Metro area who are passionate about engaging with customers; treating them as they would like to be treated. You will be responsible for answering inbound calls, responding to emails, managing customer concerns, and transferring calls to other departments, as needed. We are looking for representatives with a positive work ethic, accountability and the ability to work in a team environment.Responsibilities:Answer inbound calls, providing responses to general customer questions and information based on their account activity.Respond to general customer inquiries by email within company standards. Redirect customers to appropriate department when necessary.Collaborate with team on best practices and customer engagement initiatives. Provide exceptional customer service leading to high retention and customer return rates.Working hours: 8:00 AM - 6:00 PMSkills:Proficient with MS Office Suite and basic computer skills. Excellent communication and time management skills. Exemplary customer service skills with willingness to go above and beyond customer expectations. Adept at problem solving focused on providing positive customer outcomes.Education:High SchoolExperience:0-1 yearsQualifications:High School diploma.Previous customer service experience is a plus.Complete Spherion computer and customer service assessment. If you are looking for a role focused on helping others, then apply today at https://www.spherion.com/apply/75806.Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.For Colorado Residents Only: The hourly range for Colorado residents is $15.00 to $25.00/hour. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, Spherion offers a comprehensive benefits package, incentive and recognition program, and 401K contribution (all benefits are based on eligibility).
This position is primarily responsible for assisting customers with product questions/problems, orderinquiries/placing orders, and other customer related questions. Works as a team with co-workers andmanager/supervisors to ensure quality customer service is given to our customers in an ever changingwork environment by performing the following duties.Responsibilities:-Attracts potential customers by answering product and service questions; suggesting informationabout other products and services-Opens customer accounts by recording account information in CRM/database software.-Maintains customer records by updating account information in CRM/database software.-Place order via Phone, Mail, E-mail, or chat.-Maintains sales goals by up/cross selling products-Resolves product or service problems by clarifying the customer's complaint; determining the causeof the problem; selecting and explaining the best solution to solve the problem; expeditingcorrection or adjustment; following up to ensure resolution. Via all service channels (case, email,mail, chat, and phone)Working hours: 12:30 PM - 9:00 PMSkills:LANGUAGE SKILLS:Ability to read and interpret documents such as safety rules, operating and maintenance instructions,and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectivelybefore groups of customers or employees of the organization.MATHEMATICAL SKILLS:Ability to calculate figures and amounts such as discounts, interest, commissions, proportions,percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.REASONING ABILITY:Ability to solve practical problems and deal with a variety of concrete variables in situations where onlylimited standardization exists. Ability to interpret a variety of instructions furnished in written, oral,diagram, or schedule form.COMPUTER SKILLS:To perform this job successfully, an individual should have knowledge of Database Software;Spreadsheet Software; Internet software; Order Processing Systems; Project Management software;Word Processing Software; Electronic Mail Software.OTHER SKILLS AND ABILITIES:- Excellent written and verbal communication skills.- Excellent telephone manner with clear, concise and professional communication skills.- Type a minimum of 30 words per minute.Education:High SchoolExperience:1-4 yearsQualifications:To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.The requirements listed below are representative of the knowledge, skill, and/or ability required.Reasonable accommodations may be made to enable individuals with disabilities to perform theessential functions. Several ways to Apply-? Apply in person MONDAY- FRIDAY between the hours of 9:00am-12:00pm or call our office to schedule an appointment!Address: 12500 World Plaza Ln bldg 40 suite 1, Fort Myers, FL 33907? Apply on line www.spherionjobcentral.com? Email your resume by replying to this post? Call our office at 239-939-9999 for more informationSpherion_gtwb_fortmyersSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
This position is primarily responsible for assisting customers with product questions/problems, orderinquiries/placing orders, and other customer related questions. Works as a team with co-workers andmanager/supervisors to ensure quality customer service is given to our customers in an ever changingwork environment by performing the following duties.Responsibilities:-Attracts potential customers by answering product and service questions; suggesting informationabout other products and services-Opens customer accounts by recording account information in CRM/database software.-Maintains customer records by updating account information in CRM/database software.-Place order via Phone, Mail, E-mail, or chat.-Maintains sales goals by up/cross selling products-Resolves product or service problems by clarifying the customer's complaint; determining the causeof the problem; selecting and explaining the best solution to solve the problem; expeditingcorrection or adjustment; following up to ensure resolution. Via all service channels (case, email,mail, chat, and phone)Working hours: 12:30 PM - 9:00 PMSkills:LANGUAGE SKILLS:Ability to read and interpret documents such as safety rules, operating and maintenance instructions,and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectivelybefore groups of customers or employees of the organization.MATHEMATICAL SKILLS:Ability to calculate figures and amounts such as discounts, interest, commissions, proportions,percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.REASONING ABILITY:Ability to solve practical problems and deal with a variety of concrete variables in situations where onlylimited standardization exists. Ability to interpret a variety of instructions furnished in written, oral,diagram, or schedule form.COMPUTER SKILLS:To perform this job successfully, an individual should have knowledge of Database Software;Spreadsheet Software; Internet software; Order Processing Systems; Project Management software;Word Processing Software; Electronic Mail Software.OTHER SKILLS AND ABILITIES:- Excellent written and verbal communication skills.- Excellent telephone manner with clear, concise and professional communication skills.- Type a minimum of 30 words per minute.Education:High SchoolExperience:1-4 yearsQualifications:To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.The requirements listed below are representative of the knowledge, skill, and/or ability required.Reasonable accommodations may be made to enable individuals with disabilities to perform theessential functions. Several ways to Apply-? Apply in person MONDAY- FRIDAY between the hours of 9:00am-12:00pm or call our office to schedule an appointment!Address: 12500 World Plaza Ln bldg 40 suite 1, Fort Myers, FL 33907? Apply on line www.spherionjobcentral.com? Email your resume by replying to this post? Call our office at 239-939-9999 for more informationSpherion_gtwb_fortmyersSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
Spherion Jacksonville is looking for a Collections Specialist for our client near St. John's Town Center.Responsibilities:- Run and review customer aging on a weekly basis and address delinquencies- Outbound calls to accounts with past due balances to determine reason for nonpayment- Maintain detailed account notes and follow up information regarding collection calls and status- Make suggestions to improve processes that allow customers to pay invoices within terms- Respond to phone, email, and fax requests from customers for invoice copies, statement copies, proof of deliveries, and other necessary information to allow customers to make payments- Input customer credit card payments/refunds into the system- Resolve customer short payments by determining if credits or repayments are required- Work with appropriate departments to resolve invoice discrepancies related to pricing, tax, or shipping, or duplicate billings- Identify unapplied cash payments and submit requests to match up payments and invoices accurately- Request tax exemption certificates and ensure accounts maintain current exemption status- Assist in managing shared mailbox with incoming customer requests- Recognize when accounts should be escalated for non-payment and take appropriate action to resolve balances- Effectively communicate with Sales Reps when they need to be informed about account status or involved in resolving non-payment issues- Submit electronic billing through customer portals- Maintain bookkeeping databases and spreadsheets, updating information as needed- Communicate with previous clients and customers to request payment and arrange payment plans- Collect payment from customers and accurately record it into the system- Create reports and balance sheets that document overall profits and losses- Update client accounts based on payment or contact informationWorking hours: 8:00 AM - 5:00 PMSkills:- Typing/computer keyboard- Utilize computer software- Retrieve and compile information- Maintain records/logs- Verify data and information- Organize and prioritize information/tasks- Operate office equipment- Verbal communication- Written communication- Investigate, evaluate, recommend action- Basic mathematical concepts (e.g. add, subtract)Education:High SchoolExperience:1-4 yearsQualifications:- High School Diploma or Equivalent- Prior Accounting experience or equivalent combination of education and experience- Ability to develop and maintain collaborative relationships with all levels within the organization- Possess intermediate to advanced level knowledge of Microsoft Office software applications- Use of SAP- 1-3 years experience in Accounts Receivable Please call us today if this sounds like the position you've been looking for!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
Spherion Jacksonville is looking for a Collections Specialist for our client near St. John's Town Center.Responsibilities:- Run and review customer aging on a weekly basis and address delinquencies- Outbound calls to accounts with past due balances to determine reason for nonpayment- Maintain detailed account notes and follow up information regarding collection calls and status- Make suggestions to improve processes that allow customers to pay invoices within terms- Respond to phone, email, and fax requests from customers for invoice copies, statement copies, proof of deliveries, and other necessary information to allow customers to make payments- Input customer credit card payments/refunds into the system- Resolve customer short payments by determining if credits or repayments are required- Work with appropriate departments to resolve invoice discrepancies related to pricing, tax, or shipping, or duplicate billings- Identify unapplied cash payments and submit requests to match up payments and invoices accurately- Request tax exemption certificates and ensure accounts maintain current exemption status- Assist in managing shared mailbox with incoming customer requests- Recognize when accounts should be escalated for non-payment and take appropriate action to resolve balances- Effectively communicate with Sales Reps when they need to be informed about account status or involved in resolving non-payment issues- Submit electronic billing through customer portals- Maintain bookkeeping databases and spreadsheets, updating information as needed- Communicate with previous clients and customers to request payment and arrange payment plans- Collect payment from customers and accurately record it into the system- Create reports and balance sheets that document overall profits and losses- Update client accounts based on payment or contact informationWorking hours: 8:00 AM - 5:00 PMSkills:- Typing/computer keyboard- Utilize computer software- Retrieve and compile information- Maintain records/logs- Verify data and information- Organize and prioritize information/tasks- Operate office equipment- Verbal communication- Written communication- Investigate, evaluate, recommend action- Basic mathematical concepts (e.g. add, subtract)Education:High SchoolExperience:1-4 yearsQualifications:- High School Diploma or Equivalent- Prior Accounting experience or equivalent combination of education and experience- Ability to develop and maintain collaborative relationships with all levels within the organization- Possess intermediate to advanced level knowledge of Microsoft Office software applications- Use of SAP- 1-3 years experience in Accounts Receivable Please call us today if this sounds like the position you've been looking for!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
It's time to kickstart your post-pandemic career. We're reopening and heading back to work in the office. We are hiring for the start of the New Year and we want you to be considered!We're looking for talented people who are confident and capable of helping people with their FSA/ HSA accounts.Responsibilities:Responsibilities include:Transaction inquiresAccount HistoryVerifying AccountsProviding amazing care and service to our valued banking customersThis role will give you the opportunity to hone in on your skill set and jumpstart an amazing career with a stable, secure company.This is a long-term position with possibility to grow with our organization. We are looking for candidates who want to work with us for the long haul. We take pride in providing excellent work environment, culture and opportunities to learn and grow.We're heading back to work and want to bring you with us. We are going back into office. Work from home options available after training period. Onsite gym and cafeteria!Working hours: 7:00 AM - 10:00 PM (Various Shifts Available)Skills:Schedule:40 hr work weekMon-FriDay shift for first 4 months then shift bid. Hours of operation 7am-10pmEducation:High SchoolExperience:0-1 yearsQualifications:Pay: $18 Onsite interview required.Background requiredHigh school diplomaFully Vaccinated1 year of customer service preferredMust be available for 100% perfect attendance the first 4 weeks. text: HEALTH to 801-261-8880 or apply here!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
It's time to kickstart your post-pandemic career. We're reopening and heading back to work in the office. We are hiring for the start of the New Year and we want you to be considered!We're looking for talented people who are confident and capable of helping people with their FSA/ HSA accounts.Responsibilities:Responsibilities include:Transaction inquiresAccount HistoryVerifying AccountsProviding amazing care and service to our valued banking customersThis role will give you the opportunity to hone in on your skill set and jumpstart an amazing career with a stable, secure company.This is a long-term position with possibility to grow with our organization. We are looking for candidates who want to work with us for the long haul. We take pride in providing excellent work environment, culture and opportunities to learn and grow.We're heading back to work and want to bring you with us. We are going back into office. Work from home options available after training period. Onsite gym and cafeteria!Working hours: 7:00 AM - 10:00 PM (Various Shifts Available)Skills:Schedule:40 hr work weekMon-FriDay shift for first 4 months then shift bid. Hours of operation 7am-10pmEducation:High SchoolExperience:0-1 yearsQualifications:Pay: $18 Onsite interview required.Background requiredHigh school diplomaFully Vaccinated1 year of customer service preferredMust be available for 100% perfect attendance the first 4 weeks. text: HEALTH to 801-261-8880 or apply here!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
Currently seeking a qualified VP of Vendor Management for an international roadside assist company. This Direct Hire opportunity will be responsible to oversee and develop the team of vendor managers that are accountable for our international network of field service providers. The goal of the VP of Vendor Management is to improve relationships with field service providers to optimize network performance for existing and future clients. Highly skilled at cultivating and maintaining vendor relationships, this person will lead and inspire a team that is an integral part in driving growth and scalability for the future. Salary Range$55,000 - 75,000 Annually (commensurate with experience)Job DescriptionThe VP of Vendor Management will be responsible the management of vendor strategy, vendor spend, and vendor performance. This role will oversee and develop the vendor management team, which is responsible for cultivating and maintaining vendor relationships, negotiating contracts, evaluating vendor performance, and resolving problems and issues.Responsibilities:ResponsibilitiesPrimary responsibilities include analyzing current vendor performance, creating organizational standards, and streamlining processes. This will require an understanding of fundamental drivers of the business, customers, partners, and competitors to improve relationships with field service providers to optimize network performance for existing and future clients. ???Manage Network performance by established key metrics???Develop and manage quarterly team OKRs???Implement cost controls and impact overall expenses???Proactively find solutions for outlier scenarios as they arise???Understand areas of opportunity with the overall network???Monitor performance and develop analytical and financial reporting for technology vendors, tracking against KPIs and SLAs???Analyze performance and educate partners/clients as necessary???Understand market trends by region and technology use in the roadside industry???Prepare and present reports on defined Key Results???Drive defined SOP adherence across multiple collaborating teams???Strive to help department reach Quarterly Objectives???Support administrative efforts to accomplish short/long term targets???Resolve vendor disputes or issues quickly and efficientlyEssential Functions???Effectively communicate to peers at various levels of seniority???Critically think and analyze scenarios from a value-add position to ADS???Understand early-stage business can require ???all hands on??? type scenarios ???Utilize standard office equipment and ability to be trained on proprietary software???Up to 5% travel may be requiredWorking hours: 8:00 AM - 5:00 PMSkills:--Strong dispute resolution and collaboration skills--Interpersonal Skills (verbal and written)--Time Management with demonstrated ability to manage multiple projects--Ability to analyze a cost-benefit analysis--Excellent analytical, organizational, and communication skills--Analytical Skills - Trends and Outliers--Self-Directed--Proficiency in Microsoft Office Suite, including Word, PowerPoint, and ExcelEducation:BachelorsExperience:1-4 yearsQualifications:equired Qualifications/Skills???Strong dispute resolution and collaboration skills???Interpersonal Skills (verbal and written)???Time Management with demonstrated ability to manage multiple projects???Ability to analyze a cost-benefit analysis???Excellent analytical, organizational, and communication skills???Analytical Skills ??? Trends and Outliers???Self-Directed???Proficiency in Microsoft Office Suite, including Word, PowerPoint, and ExcelPreferred Qualifications/Skills???Bachelor???s degree ??
Currently seeking a qualified VP of Vendor Management for an international roadside assist company. This Direct Hire opportunity will be responsible to oversee and develop the team of vendor managers that are accountable for our international network of field service providers. The goal of the VP of Vendor Management is to improve relationships with field service providers to optimize network performance for existing and future clients. Highly skilled at cultivating and maintaining vendor relationships, this person will lead and inspire a team that is an integral part in driving growth and scalability for the future. Salary Range$55,000 - 75,000 Annually (commensurate with experience)Job DescriptionThe VP of Vendor Management will be responsible the management of vendor strategy, vendor spend, and vendor performance. This role will oversee and develop the vendor management team, which is responsible for cultivating and maintaining vendor relationships, negotiating contracts, evaluating vendor performance, and resolving problems and issues.Responsibilities:ResponsibilitiesPrimary responsibilities include analyzing current vendor performance, creating organizational standards, and streamlining processes. This will require an understanding of fundamental drivers of the business, customers, partners, and competitors to improve relationships with field service providers to optimize network performance for existing and future clients. ???Manage Network performance by established key metrics???Develop and manage quarterly team OKRs???Implement cost controls and impact overall expenses???Proactively find solutions for outlier scenarios as they arise???Understand areas of opportunity with the overall network???Monitor performance and develop analytical and financial reporting for technology vendors, tracking against KPIs and SLAs???Analyze performance and educate partners/clients as necessary???Understand market trends by region and technology use in the roadside industry???Prepare and present reports on defined Key Results???Drive defined SOP adherence across multiple collaborating teams???Strive to help department reach Quarterly Objectives???Support administrative efforts to accomplish short/long term targets???Resolve vendor disputes or issues quickly and efficientlyEssential Functions???Effectively communicate to peers at various levels of seniority???Critically think and analyze scenarios from a value-add position to ADS???Understand early-stage business can require ???all hands on??? type scenarios ???Utilize standard office equipment and ability to be trained on proprietary software???Up to 5% travel may be requiredWorking hours: 8:00 AM - 5:00 PMSkills:--Strong dispute resolution and collaboration skills--Interpersonal Skills (verbal and written)--Time Management with demonstrated ability to manage multiple projects--Ability to analyze a cost-benefit analysis--Excellent analytical, organizational, and communication skills--Analytical Skills - Trends and Outliers--Self-Directed--Proficiency in Microsoft Office Suite, including Word, PowerPoint, and ExcelEducation:BachelorsExperience:1-4 yearsQualifications:equired Qualifications/Skills???Strong dispute resolution and collaboration skills???Interpersonal Skills (verbal and written)???Time Management with demonstrated ability to manage multiple projects???Ability to analyze a cost-benefit analysis???Excellent analytical, organizational, and communication skills???Analytical Skills ??? Trends and Outliers???Self-Directed???Proficiency in Microsoft Office Suite, including Word, PowerPoint, and ExcelPreferred Qualifications/Skills???Bachelor???s degree ??
Spherion is currently recruiting for several temp-to-hire medical receptionists who have Epic technology experience for our westside healthcare company, Associated Physicians. AP's mission is to provide safe, caring, and unbiased medical treatment in an environment that is inclusive of everyone. There are several opportunities that we are hiring for. The tasks may vary from working with the Physcial Therapy team to the Registration team or even directly with Patient Services.The Patient Services Representative, under the general supervision of the Reception Supervisor, promptly answers incoming clinic calls; takes messages; schedules appointments for pediatrics, internal medicine, and OB/GYN; and directs calls to the appropriate staff person or department. The Patient Services Representative is also responsible for patient registration, check in, and payment collection.Responsibilities:Immediately acknowledges and greets patients and others in a positive and helpful manner.Answers telephone in a pleasant and professional manner, identifying department and name.Schedules appointments and notifies patient of need to bring necessary identification, and insurance, financial and/or legal documents.Schedules, reschedules, cancels and coordinates patient appointments per provider protocol, ensuring that patient is aware of all necessary post-appointment care and future appointments.Completes any pre- visit questionnaires and screening with the patient.Builds and maintains provider schedules. Accurately schedules, reschedules, cancels, and coordinates patient appointments per protocol.Verifies demographic and insurance information. Schedules patients for follow-up appointments and procedures.Contacts patients 1-2 days prior to appointment to confirm appointment.Checks patients in and verifies patient demographic, insurance and primary careprovider (PCP) information and accurately updates information.Privacy Notice and other forms such as Care Everywhere, MyChart enrollment and other items as needed.Copies necessary patient documents. Explains financial and clinic policies.Enters necessary patient memos in Epic or refers patient to registration staff for further assistance. Notifies provider/nursing staff of patient???s arrival via computer.Monitors waiting room, notifying appropriate staff of concerns.Reviews patient notes and follows through on requests from business office (e.g. checking for payment before scheduling, directing patient to registration for copy of insurance card, etc.).Identifies accounts to be combined or separated and provides account information to appropriate business office staff.Refers patient concerns to Reception or Business Office Supervisor, or Director of Business Operations.Reviews patient???s account and provides necessary assistance. Accepts payments in person and provides receipt.Collects copays and patient balances. Accurately balances cash drawer at beginning and end of shift.Releases copies of prepared medical records to patients or other authorized individuals.Provides documents and forms, written prescriptions and drug samples to patients as directed.Communicates regularly with providers and nurses to ensure practices run smoothly and efficiently.Maintains adequate level of office supplies and forms, ordering office supplies as necessary.Working hours: Various Shifts AvailableSkills:PC/typing and telephone experience; pleasant, outgoing personalityAbility to perform multiple tasks in a fast-paced environmentAbility to maintain patient confidentialityExcellent organization, planning, and prioritization skillsClear and effective written and verbal communication skillsAbility to establish and maintain effective working relationships with physicians, staff, patients, other healthcare facilities, service providers, and general public- Knowledge of clinic policies and procedures related to infection control, environmental safety, and patient confidentiality.Knowledge or experience with health or dental plans, third party payers, CPT and ICD coding, and medical terminology; and cash handling experience preferred.Education:High SchoolExperience:1-4 yearsQualifications:High school diploma or equivalentPrior reception, registration or insurance experiencePC/typing and telephone experiencepleasant, outgoing personalityability to perform multiple tasks in a fast-paced environmentability to maintain patient confidentialityexcellent organization, planning, and prioritization skillsclear and effective written and verbal communication skillsability to establish and maintain effective working relationships with physicians, staff, patients, other healthcare facilities, service providers, and general publicand knowledge of clinic policies and procedures related to infection control, environmental safety, and patient confidentiality Previous experience in medical, dental or insurance settingKnowledge or experience with health or dental plans, third party payers, CPT and ICD coding, and medical terminologyCash handling experiencePrior Epic experience is highly preferredSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
Spherion is currently recruiting for several temp-to-hire medical receptionists who have Epic technology experience for our westside healthcare company, Associated Physicians. AP's mission is to provide safe, caring, and unbiased medical treatment in an environment that is inclusive of everyone. There are several opportunities that we are hiring for. The tasks may vary from working with the Physcial Therapy team to the Registration team or even directly with Patient Services.The Patient Services Representative, under the general supervision of the Reception Supervisor, promptly answers incoming clinic calls; takes messages; schedules appointments for pediatrics, internal medicine, and OB/GYN; and directs calls to the appropriate staff person or department. The Patient Services Representative is also responsible for patient registration, check in, and payment collection.Responsibilities:Immediately acknowledges and greets patients and others in a positive and helpful manner.Answers telephone in a pleasant and professional manner, identifying department and name.Schedules appointments and notifies patient of need to bring necessary identification, and insurance, financial and/or legal documents.Schedules, reschedules, cancels and coordinates patient appointments per provider protocol, ensuring that patient is aware of all necessary post-appointment care and future appointments.Completes any pre- visit questionnaires and screening with the patient.Builds and maintains provider schedules. Accurately schedules, reschedules, cancels, and coordinates patient appointments per protocol.Verifies demographic and insurance information. Schedules patients for follow-up appointments and procedures.Contacts patients 1-2 days prior to appointment to confirm appointment.Checks patients in and verifies patient demographic, insurance and primary careprovider (PCP) information and accurately updates information.Privacy Notice and other forms such as Care Everywhere, MyChart enrollment and other items as needed.Copies necessary patient documents. Explains financial and clinic policies.Enters necessary patient memos in Epic or refers patient to registration staff for further assistance. Notifies provider/nursing staff of patient???s arrival via computer.Monitors waiting room, notifying appropriate staff of concerns.Reviews patient notes and follows through on requests from business office (e.g. checking for payment before scheduling, directing patient to registration for copy of insurance card, etc.).Identifies accounts to be combined or separated and provides account information to appropriate business office staff.Refers patient concerns to Reception or Business Office Supervisor, or Director of Business Operations.Reviews patient???s account and provides necessary assistance. Accepts payments in person and provides receipt.Collects copays and patient balances. Accurately balances cash drawer at beginning and end of shift.Releases copies of prepared medical records to patients or other authorized individuals.Provides documents and forms, written prescriptions and drug samples to patients as directed.Communicates regularly with providers and nurses to ensure practices run smoothly and efficiently.Maintains adequate level of office supplies and forms, ordering office supplies as necessary.Working hours: Various Shifts AvailableSkills:PC/typing and telephone experience; pleasant, outgoing personalityAbility to perform multiple tasks in a fast-paced environmentAbility to maintain patient confidentialityExcellent organization, planning, and prioritization skillsClear and effective written and verbal communication skillsAbility to establish and maintain effective working relationships with physicians, staff, patients, other healthcare facilities, service providers, and general public- Knowledge of clinic policies and procedures related to infection control, environmental safety, and patient confidentiality.Knowledge or experience with health or dental plans, third party payers, CPT and ICD coding, and medical terminology; and cash handling experience preferred.Education:High SchoolExperience:1-4 yearsQualifications:High school diploma or equivalentPrior reception, registration or insurance experiencePC/typing and telephone experiencepleasant, outgoing personalityability to perform multiple tasks in a fast-paced environmentability to maintain patient confidentialityexcellent organization, planning, and prioritization skillsclear and effective written and verbal communication skillsability to establish and maintain effective working relationships with physicians, staff, patients, other healthcare facilities, service providers, and general publicand knowledge of clinic policies and procedures related to infection control, environmental safety, and patient confidentiality Previous experience in medical, dental or insurance settingKnowledge or experience with health or dental plans, third party payers, CPT and ICD coding, and medical terminologyCash handling experiencePrior Epic experience is highly preferredSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.