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      • College Station, Texas
      • Temporary
      • $14.00 - $15.00 per hour
      • 8:00 AM - 5:00 PM
      Spherion has partnered with a local company in College Station to hire a Customer Service Representative.Responsibilities:Taking calls from customers and ask what their needing assistance with- type it in, collect payment, schedule on calendarCommunicating with customers through various channelsMaintaining a positive, empathetic, and professional attitude toward customers at all timesMaintaining solid customer relationships by handling questions and concerns with speed and professionalismWorking hours: 8:00 AM - 5:00 PMSkills:Excellent communication skillsTech SavyExperience in Excel and WordEducation:High SchoolExperience:1-4 yearsQualifications:High school diploma, general education degree, or equivalent2+ years previous experience in similar role Apply now!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Spherion has partnered with a local company in College Station to hire a Customer Service Representative.Responsibilities:Taking calls from customers and ask what their needing assistance with- type it in, collect payment, schedule on calendarCommunicating with customers through various channelsMaintaining a positive, empathetic, and professional attitude toward customers at all timesMaintaining solid customer relationships by handling questions and concerns with speed and professionalismWorking hours: 8:00 AM - 5:00 PMSkills:Excellent communication skillsTech SavyExperience in Excel and WordEducation:High SchoolExperience:1-4 yearsQualifications:High school diploma, general education degree, or equivalent2+ years previous experience in similar role Apply now!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Spokane, Washington
      • Temporary
      • $20.00 per hour
      • 8:00 AM - 5:00 PM
      Spherion Staffing has an immediate temporary need to fill a Data Entry Customer Service Specialist with a local long standing siding company. You will receive training and then will work independently, some over time may be required during their busy time.Responsibilities:* Hybrid CSR that will perform data entry as well as Customer Service functions* Calling out back orders* Answering and making calls, taking messages* Keeping office area cleanWorking hours: 8:00 AM - 5:00 PMSkills:* Computer proficient including (Excel, Microsoft word, Microsoft office, Adobe, Power point)* Organizational skills* Clear communication Skills* Adaptability* Customer Service Skills* ProfessionalEducation:High SchoolExperience:1-4 yearsQualifications:* Excellent time management skills* Able to multitask* Able to work independently * Must pass company required screenings, THC friendly* Must have high school diploma Apply onlineSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Spherion Staffing has an immediate temporary need to fill a Data Entry Customer Service Specialist with a local long standing siding company. You will receive training and then will work independently, some over time may be required during their busy time.Responsibilities:* Hybrid CSR that will perform data entry as well as Customer Service functions* Calling out back orders* Answering and making calls, taking messages* Keeping office area cleanWorking hours: 8:00 AM - 5:00 PMSkills:* Computer proficient including (Excel, Microsoft word, Microsoft office, Adobe, Power point)* Organizational skills* Clear communication Skills* Adaptability* Customer Service Skills* ProfessionalEducation:High SchoolExperience:1-4 yearsQualifications:* Excellent time management skills* Able to multitask* Able to work independently * Must pass company required screenings, THC friendly* Must have high school diploma Apply onlineSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • College Station, Texas
      • Temporary
      • $13.00 - $14.00 per hour
      • 8:00 AM - 5:00 PM
      Spherion has a client seeking a Call Center Representative. This is not a traditional call center as this person will be sitting up front in a glass cubicle answering phones, assisting with covering the front desk and interacting with customers.Responsibilities:Assisting customers that come into the officeIdentify customers needs, clarify information, and issue resolutions Build sustainable relationships and engage customers by taking the extra mileFollow-up on customer callsWorking hours: 8:00 AM - 5:00 PMSkills:Previous experience in a customer support roleStrong phone and verbal communication skills along with active listeningProfessional phone etiquetteEducation:High SchoolExperience:1-4 yearsQualifications:High School Diploma or Equivalent Apply now!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Spherion has a client seeking a Call Center Representative. This is not a traditional call center as this person will be sitting up front in a glass cubicle answering phones, assisting with covering the front desk and interacting with customers.Responsibilities:Assisting customers that come into the officeIdentify customers needs, clarify information, and issue resolutions Build sustainable relationships and engage customers by taking the extra mileFollow-up on customer callsWorking hours: 8:00 AM - 5:00 PMSkills:Previous experience in a customer support roleStrong phone and verbal communication skills along with active listeningProfessional phone etiquetteEducation:High SchoolExperience:1-4 yearsQualifications:High School Diploma or Equivalent Apply now!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Owatonna, Minnesota
      • Temporary
      • $16.73 - $18.00 per hour
      • 8:00 AM - 4:30 PM
      A great, local company in Owatonna, MN is seeking a Member Services Specialist. This is a temporary 6 month assignment. Weekly Pay! $16.73-$18.00 per hour depending on experience. WORK HOURS: 8:00 AM - 4:30 PMAs the primary point of contact in our Call Center, the Member Services Specialist assistsmembers telephonically with issues involving enrollment, transportation, benefit questions,coverage limits, payments, claims, and those matters that involve provider networks.Education/Experience:High School diploma or equivalent.-At least one year of practical experience in customer service or call center required.Responsibilities:-Assist members by telephone or in person, with questions, concerns, and complaints theymay have regarding their enrollment with the services provided by company in order thatthey receive satisfactory service and information.-Document all calls received in order that any audit, follow-up communication, grievancesand appeals can be handled in an accurate, appropriate, and timely manner.-Assist Community Care Connectors (CCC) and other county staff with benefit questions,location of network providers, pharmacy issues, member materials, etc. in order thatmembers are provided the best continuum of care possible.-Be aware of, or be able to obtain, Federal, State, and County laws and rules that regulatethe provision of health care services to company members, including those that apply toenrollee Grievances and Appeals, in order and its employees are in compliancewith such laws and rules and that members suffer no loss of coverage.-Determine when an issue needs to be escalated to supervisor or other managementpersonnel.-Initiate contact with new members to verify their receipt of new member materials and toinform them of the company's wellness programs, disease management services, and otherservices in order that members are fully aware of all services available to them.7. Perform other duties as assigned within the scope, responsibility and requirements of the job.Working hours: 8:00 AM - 4:30 PMSkills:-Computer savvy and proficient in the use of Microsoft Office Suite and Chrome inorder to navigate and retrieve information from a variety of software and internet applications,including numerous third party administrator (TPA) systems-Conversational with a variety of personality styles-High level of patience to work with a diverse caller group-Good written communication skills to document calls in a clear and concise manner-Excellent verbal communication skills and enjoy working with the public via telephone for extended periods oftime-Adaptable to a continually changing environment and able to maintain a high degree of confidentiality.Education:High SchoolExperience:1-4 yearsQualifications:-To perform this job successfully, an individual must be able to perform each essential dutysatisfactorily. The requirements listed below are representative of the knowledge, skill, and/orability required. Reasonable accommodations may be made to enable individuals withdisabilities to perform the essential functions.-Must be able to read and write in English. Knowledge of Spanish and/or Somali languages aplus. Ability to access interpretation services, if needed.-Basic mathematical skills required. Apply Today!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      A great, local company in Owatonna, MN is seeking a Member Services Specialist. This is a temporary 6 month assignment. Weekly Pay! $16.73-$18.00 per hour depending on experience. WORK HOURS: 8:00 AM - 4:30 PMAs the primary point of contact in our Call Center, the Member Services Specialist assistsmembers telephonically with issues involving enrollment, transportation, benefit questions,coverage limits, payments, claims, and those matters that involve provider networks.Education/Experience:High School diploma or equivalent.-At least one year of practical experience in customer service or call center required.Responsibilities:-Assist members by telephone or in person, with questions, concerns, and complaints theymay have regarding their enrollment with the services provided by company in order thatthey receive satisfactory service and information.-Document all calls received in order that any audit, follow-up communication, grievancesand appeals can be handled in an accurate, appropriate, and timely manner.-Assist Community Care Connectors (CCC) and other county staff with benefit questions,location of network providers, pharmacy issues, member materials, etc. in order thatmembers are provided the best continuum of care possible.-Be aware of, or be able to obtain, Federal, State, and County laws and rules that regulatethe provision of health care services to company members, including those that apply toenrollee Grievances and Appeals, in order and its employees are in compliancewith such laws and rules and that members suffer no loss of coverage.-Determine when an issue needs to be escalated to supervisor or other managementpersonnel.-Initiate contact with new members to verify their receipt of new member materials and toinform them of the company's wellness programs, disease management services, and otherservices in order that members are fully aware of all services available to them.7. Perform other duties as assigned within the scope, responsibility and requirements of the job.Working hours: 8:00 AM - 4:30 PMSkills:-Computer savvy and proficient in the use of Microsoft Office Suite and Chrome inorder to navigate and retrieve information from a variety of software and internet applications,including numerous third party administrator (TPA) systems-Conversational with a variety of personality styles-High level of patience to work with a diverse caller group-Good written communication skills to document calls in a clear and concise manner-Excellent verbal communication skills and enjoy working with the public via telephone for extended periods oftime-Adaptable to a continually changing environment and able to maintain a high degree of confidentiality.Education:High SchoolExperience:1-4 yearsQualifications:-To perform this job successfully, an individual must be able to perform each essential dutysatisfactorily. The requirements listed below are representative of the knowledge, skill, and/orability required. Reasonable accommodations may be made to enable individuals withdisabilities to perform the essential functions.-Must be able to read and write in English. Knowledge of Spanish and/or Somali languages aplus. Ability to access interpretation services, if needed.-Basic mathematical skills required. Apply Today!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Billings, Montana
      • Temporary
      • $16.00 per hour
      • 8:00 AM - 5:00 PM
      Temp to HireInside Sales Representative/Customer ServiceLooking for a full time inside sales person. Taking customer orders, building rapport, customer service, working on an AS400 inhouse computer system. Will be setting up customer orders and order entry. This is a very fast paced environment, customer sells a wide variety of products. Attention to detail and multitasking is a must.This job is M-F 8am to 5pm with an hour for lunch. Business casual dressMust have computer skills, typing and 10 key will be used. Customer service focused.$15.00 to DOE Paid VacationPaid HolidaysInsuranceResponsibilities:Will be working with customer base. This person takes orders and enters them into the system. 10 key, data entry, customer service attention to detail. Very face paced environment.Working hours: 8:00 AM - 5:00 PMSkills:Phone etiquetteComputer skills10 KeyTypingData EntryEducation:High SchoolExperience:0-1 yearsQualifications:Attention to detailCustomer Service experienceAbility to multitask email resumes to Jessicabook@spherion.com, apply online at www.spherion.com/applyCall our office at 406-655-9200Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Temp to HireInside Sales Representative/Customer ServiceLooking for a full time inside sales person. Taking customer orders, building rapport, customer service, working on an AS400 inhouse computer system. Will be setting up customer orders and order entry. This is a very fast paced environment, customer sells a wide variety of products. Attention to detail and multitasking is a must.This job is M-F 8am to 5pm with an hour for lunch. Business casual dressMust have computer skills, typing and 10 key will be used. Customer service focused.$15.00 to DOE Paid VacationPaid HolidaysInsuranceResponsibilities:Will be working with customer base. This person takes orders and enters them into the system. 10 key, data entry, customer service attention to detail. Very face paced environment.Working hours: 8:00 AM - 5:00 PMSkills:Phone etiquetteComputer skills10 KeyTypingData EntryEducation:High SchoolExperience:0-1 yearsQualifications:Attention to detailCustomer Service experienceAbility to multitask email resumes to Jessicabook@spherion.com, apply online at www.spherion.com/applyCall our office at 406-655-9200Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Gulfport, Mississippi
      • Temporary
      • $15.00 per hour
      • 7:00 AM - 4:00 PM (Various Shifts Available)
      Our client is looking for qualified candidates who have had prior experience in a call center based customer service role. This is a fast paced, high speed opportunity for someone that enjoys communicating and working in an environment requires the ability to pivot.Schedule: Mon - Fri, 7:00 AM -> 4:00 PM & 9:00 AM -> 6:00 PM (rotating)Responsibilities:- Assist customers on calls- Emailing and faxing to confirm orders- Utilizing PC software such as Outlook, Excel, & MS Word- Managing multiple calls- Communicating effectively with customersWorking hours: 7:00 AM - 4:00 PM (Various Shifts Available)Skills:Skills:- High level communication skill set (written and verbal)- PC literate- Literate in Outlook, Excel, & MS Word- Highly organized- Ability to respond to unplanned occurrencesEducation:High SchoolExperience:0-1 yearsQualifications:Education:High SchoolExperience:1-4 yearsQualifications:- Experience using MS Office, specifically Word, Excel & Outlook- Prior experience with inbound / outbound call center- HS diploma or equivalent Please reach out to us directly with any questions you may have: 228-868-9191. Additionally, feel free to forward your resume directly to: spheriongulfport@spherion.com. Let's get to work!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Our client is looking for qualified candidates who have had prior experience in a call center based customer service role. This is a fast paced, high speed opportunity for someone that enjoys communicating and working in an environment requires the ability to pivot.Schedule: Mon - Fri, 7:00 AM -> 4:00 PM & 9:00 AM -> 6:00 PM (rotating)Responsibilities:- Assist customers on calls- Emailing and faxing to confirm orders- Utilizing PC software such as Outlook, Excel, & MS Word- Managing multiple calls- Communicating effectively with customersWorking hours: 7:00 AM - 4:00 PM (Various Shifts Available)Skills:Skills:- High level communication skill set (written and verbal)- PC literate- Literate in Outlook, Excel, & MS Word- Highly organized- Ability to respond to unplanned occurrencesEducation:High SchoolExperience:0-1 yearsQualifications:Education:High SchoolExperience:1-4 yearsQualifications:- Experience using MS Office, specifically Word, Excel & Outlook- Prior experience with inbound / outbound call center- HS diploma or equivalent Please reach out to us directly with any questions you may have: 228-868-9191. Additionally, feel free to forward your resume directly to: spheriongulfport@spherion.com. Let's get to work!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Asheville, North Carolina
      • Temporary
      • $14.00 - $15.00 per hour
      • 8:00 AM - 5:00 PM
      Spherion is hiring for Customer Service Representatives for a Government Entity located here in Buncombe County NC. While customer service experience is preferred, it is not required. Entry level candidates are encouraged to apply!Responsibilities:-Interact directly with clients via telephone, email, online chat or in person to provide support and information-Utilize customer contact list to schedule appointments and track pertinent information-Field customer questions and concerns and forward all issues to the assigned specialist or other appropriate team member-Maintain customer accounts and records of client interactions with details entered into databaseWorking hours: 8:00 AM - 5:00 PMSkills:Excellent communication skills including active listeningAble to work in a fast paced, very busy environmentDetail oriented and organizedProficient on computers and technologyAble to multi-task and work on several projects at onceEducation:High SchoolExperience:1-4 yearsQualifications:At least 1 year customer service experience Proficient on Google Suites and MS Office SuitesPrevious customer service experience a plusType 50+ WPM Apply today at www.spherion.com or text the word "JOBS" to 828-348-0390!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Spherion is hiring for Customer Service Representatives for a Government Entity located here in Buncombe County NC. While customer service experience is preferred, it is not required. Entry level candidates are encouraged to apply!Responsibilities:-Interact directly with clients via telephone, email, online chat or in person to provide support and information-Utilize customer contact list to schedule appointments and track pertinent information-Field customer questions and concerns and forward all issues to the assigned specialist or other appropriate team member-Maintain customer accounts and records of client interactions with details entered into databaseWorking hours: 8:00 AM - 5:00 PMSkills:Excellent communication skills including active listeningAble to work in a fast paced, very busy environmentDetail oriented and organizedProficient on computers and technologyAble to multi-task and work on several projects at onceEducation:High SchoolExperience:1-4 yearsQualifications:At least 1 year customer service experience Proficient on Google Suites and MS Office SuitesPrevious customer service experience a plusType 50+ WPM Apply today at www.spherion.com or text the word "JOBS" to 828-348-0390!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Baytown, Texas
      • Temporary
      • $13.00 - $16.00 per hour
      • 7:00 AM - 11:00 PM
      Are you interested in working remotely from the comforts of your own home with a nationally recognized industry leader in healthcare management? If you answered yes to this question then this job might be for you. We are looking to staff dynamic individuals that will go the extra mile for patients by making their experiences memorable.Responsibilities:-Maintain a positive first impression for outbound/inbound calls in order to schedule patients for appointments-Create and maintain patient accounts by recording pertinent details and information-Resolve service issues by clarifying the patient's complaint and selecting the best solution-Recommend potential screenings or services to patient by collecting data based on previous procedures -Manage large groups of calls and spend quality time with each patient-Keep records of interactions within the medical database and process customer accounts and file documents-Go the extra mile to engage patientsWorking hours: 7:00 AM - 11:00 PMSkills:-Proven customer support experience-Phone call handling skills and active listening skills-Familiar with database systems and practices-Ability to multi-task and manage time efficiently-High school diploma or equivalent; college degree preferred but not requiredEducation:High SchoolExperience:1-4 yearsQualifications:-Customer Service-Documentation Skills-Listening Skills-Phone Skills-Resolving Conflict Skills These roles are located all throughout our territories, if interested please apply online today and become part of something great, when applying choose our League City office! www.spherion.com/applySpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Are you interested in working remotely from the comforts of your own home with a nationally recognized industry leader in healthcare management? If you answered yes to this question then this job might be for you. We are looking to staff dynamic individuals that will go the extra mile for patients by making their experiences memorable.Responsibilities:-Maintain a positive first impression for outbound/inbound calls in order to schedule patients for appointments-Create and maintain patient accounts by recording pertinent details and information-Resolve service issues by clarifying the patient's complaint and selecting the best solution-Recommend potential screenings or services to patient by collecting data based on previous procedures -Manage large groups of calls and spend quality time with each patient-Keep records of interactions within the medical database and process customer accounts and file documents-Go the extra mile to engage patientsWorking hours: 7:00 AM - 11:00 PMSkills:-Proven customer support experience-Phone call handling skills and active listening skills-Familiar with database systems and practices-Ability to multi-task and manage time efficiently-High school diploma or equivalent; college degree preferred but not requiredEducation:High SchoolExperience:1-4 yearsQualifications:-Customer Service-Documentation Skills-Listening Skills-Phone Skills-Resolving Conflict Skills These roles are located all throughout our territories, if interested please apply online today and become part of something great, when applying choose our League City office! www.spherion.com/applySpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Winooski, Vermont
      • Temporary
      • $18.00 - $20.00 per hour
      • 8:00 AM - 5:00 PM
      Spherion Staffing is actively seeking a full-time Customer Support Specialist. Our client, an environmentally focused NPO is growing, and is looking for another upbeat employee to complement its team! Great long term temporary opportunity!Responsibilities:Offers guidance and serves as a subject matter consultant to inbound phone and email inquiries.Qualifies and manages incoming commercial and residential inquiries.Uses internal systems and tools to make recommendations.Learn, apply and stay up to date on technical knowledge relating to the industry.Makes outbound customer calls related to mailings, email promotions, business development.Enters data into internal databasesEnsures inquiries requiring follow-up are researched, documented and referred for appropriate follow-up.Assists with customer follow-up regarding complaints and/or feedback.Working hours: 8:00 AM - 5:00 PMSkills:Personal commitment to the mission, vision and goals of the organization.Ability to present application technical/industry knowledge effectively.Ability to explain information effectively to a diverse customer base.Punctual, organized, detail-oriented and accurate.Ability to process and relay new information quickly and accurately.Education:High SchoolExperience:1-4 yearsQualifications:3+ years customer service exp. in a professional setting.Great interpersonal skills, including active listening, written and verbal communication.Experience with data entry and retrieving information from databases.Proficient in MS OfficeFluency in Spanish is a plus Apply today by visiting www.spherion.com/apply or email your resume to burlingtonvtjobs@spherion.com.Doesn't sound like the right job for you? We love referrals too!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Spherion Staffing is actively seeking a full-time Customer Support Specialist. Our client, an environmentally focused NPO is growing, and is looking for another upbeat employee to complement its team! Great long term temporary opportunity!Responsibilities:Offers guidance and serves as a subject matter consultant to inbound phone and email inquiries.Qualifies and manages incoming commercial and residential inquiries.Uses internal systems and tools to make recommendations.Learn, apply and stay up to date on technical knowledge relating to the industry.Makes outbound customer calls related to mailings, email promotions, business development.Enters data into internal databasesEnsures inquiries requiring follow-up are researched, documented and referred for appropriate follow-up.Assists with customer follow-up regarding complaints and/or feedback.Working hours: 8:00 AM - 5:00 PMSkills:Personal commitment to the mission, vision and goals of the organization.Ability to present application technical/industry knowledge effectively.Ability to explain information effectively to a diverse customer base.Punctual, organized, detail-oriented and accurate.Ability to process and relay new information quickly and accurately.Education:High SchoolExperience:1-4 yearsQualifications:3+ years customer service exp. in a professional setting.Great interpersonal skills, including active listening, written and verbal communication.Experience with data entry and retrieving information from databases.Proficient in MS OfficeFluency in Spanish is a plus Apply today by visiting www.spherion.com/apply or email your resume to burlingtonvtjobs@spherion.com.Doesn't sound like the right job for you? We love referrals too!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Butte, Montana
      • Temporary
      • $18.00 - $20.00 per hour
      • 8:00 AM - 5:00 PM
      Opportunity working for a well established, retail, service, sales organization with corporate offices in Butte, Montana. Position is temporary with opportunity for long term with competitive benefits. Pay is DOE and may have the option for overtime. Available to work on call, weekends and nights depending on need and work flow. Performs a variety of duties related to the service, maintenance, troubleshooting and technical assistance both remote and in person to locations throughout Montana. Currently remote and phone access to users per Help Desk support to field locations.This includes, but is not limited to repairs, parts support, machine prep, installation. Opportunity to work with a seasoned team of industry professionals. Position is temporary for now with opportunity for exposure to other departments.Responsibilities:Position is considered entry level providing support to the gaming services technical and service group. Reports to Supervisor who oversees operations, regulations and technical support.Working hours: 8:00 AM - 5:00 PMSkills:General computer and networking knowledge, proficient in the use of Microsoft Word, Excel and Outlook. SAP system experience a Plus! Ability to read and interpret documents, instructions, manuals and specifications. Communication skills, both verbal and written. Internal and external customer service in ability to listen and instruct users. Valid Drivers license. Ability to travel if needed. Mileage reimbursed. Ability to deal with customer issues in a professional manner. Put your networking, maintenance and troubleshooting skills to work.Education:High SchoolExperience:1-4 yearsQualifications:Criminal background check, Three (3) work related references, Valid Drivers License. Interested candidates go to spherion.com/Apply and attach a detailed resume. For information and assistance, contact the local Spherion Staffing office in Butte, Montana at 406-782-1130 or visit us at 1015 A. South Montana Street. Let's Get To Work!!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Opportunity working for a well established, retail, service, sales organization with corporate offices in Butte, Montana. Position is temporary with opportunity for long term with competitive benefits. Pay is DOE and may have the option for overtime. Available to work on call, weekends and nights depending on need and work flow. Performs a variety of duties related to the service, maintenance, troubleshooting and technical assistance both remote and in person to locations throughout Montana. Currently remote and phone access to users per Help Desk support to field locations.This includes, but is not limited to repairs, parts support, machine prep, installation. Opportunity to work with a seasoned team of industry professionals. Position is temporary for now with opportunity for exposure to other departments.Responsibilities:Position is considered entry level providing support to the gaming services technical and service group. Reports to Supervisor who oversees operations, regulations and technical support.Working hours: 8:00 AM - 5:00 PMSkills:General computer and networking knowledge, proficient in the use of Microsoft Word, Excel and Outlook. SAP system experience a Plus! Ability to read and interpret documents, instructions, manuals and specifications. Communication skills, both verbal and written. Internal and external customer service in ability to listen and instruct users. Valid Drivers license. Ability to travel if needed. Mileage reimbursed. Ability to deal with customer issues in a professional manner. Put your networking, maintenance and troubleshooting skills to work.Education:High SchoolExperience:1-4 yearsQualifications:Criminal background check, Three (3) work related references, Valid Drivers License. Interested candidates go to spherion.com/Apply and attach a detailed resume. For information and assistance, contact the local Spherion Staffing office in Butte, Montana at 406-782-1130 or visit us at 1015 A. South Montana Street. Let's Get To Work!!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Hagerstown, Maryland
      • Temporary
      • $13.00 per hour
      • Various Shifts Available
      The main job duty of the Data Entry Clerk is to enter data into computer.Responsibilities:Essential Duties and Responsibilities Prepares and sorts documents to be entered into systemEnters alphabetic, numeric, or symbolic data from source documentsCompare data to detect any errorsMake necessary corrections to information enteredWorking hours: Various Shifts AvailableSkills:Qualifications/Physical DemandsBasic problem-solving skillsKey at speed levels appropriate for jobSit for long periods of timeOccasionally lift and/or move up to 25 poundsEducation:High SchoolExperience:0-1 yearsQualifications:High School Diploma Required. Please call the Hagerstown Spherion Office at 301-739-6900!!!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      The main job duty of the Data Entry Clerk is to enter data into computer.Responsibilities:Essential Duties and Responsibilities Prepares and sorts documents to be entered into systemEnters alphabetic, numeric, or symbolic data from source documentsCompare data to detect any errorsMake necessary corrections to information enteredWorking hours: Various Shifts AvailableSkills:Qualifications/Physical DemandsBasic problem-solving skillsKey at speed levels appropriate for jobSit for long periods of timeOccasionally lift and/or move up to 25 poundsEducation:High SchoolExperience:0-1 yearsQualifications:High School Diploma Required. Please call the Hagerstown Spherion Office at 301-739-6900!!!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Columbus, Georgia
      • Temporary
      • $15.00 per hour
      • 8:00 AM - 5:00 PM
      A customer service representative will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.Responsibilities:Manage large amounts of incoming callsGenerate sales leadsIdentify and assess customers? needs to achieve satisfactionBuild sustainable relationships and trust with customer accounts through open and interactive communicationProvide accurate, valid and complete information by using the right methods/toolsMeet personal/customer service team sales targets and call handling quotasHandle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolutionKeep records of customer interactions, process customer accounts and file documentsFollow communication procedures, guidelines and policiesTake the extra mile to engage customersWorking hours: 8:00 AM - 5:00 PMSkills:Proficient Microsoft word/ExcelProficient using a multi phone systemGood Communication SkillsTyping 30+ wpmEducation:High SchoolExperience:1-4 yearsQualifications:Proven customer support experience or experience as a client service representativeTrack record of over-achieving quotaStrong phone contact handling skills and active listeningFamiliarity with CRM systems and practicesCustomer orientation and ability to adapt/respond to different types of charactersExcellent communication and presentation skillsAbility to multi-task, prioritize, and manage time effectively If you are interested in working in a leading manufacturing company in the Columbus market and meet the qualifications, we want to hear from you! Apply here and call Keaire at (706) 393-8465Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      A customer service representative will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.Responsibilities:Manage large amounts of incoming callsGenerate sales leadsIdentify and assess customers? needs to achieve satisfactionBuild sustainable relationships and trust with customer accounts through open and interactive communicationProvide accurate, valid and complete information by using the right methods/toolsMeet personal/customer service team sales targets and call handling quotasHandle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolutionKeep records of customer interactions, process customer accounts and file documentsFollow communication procedures, guidelines and policiesTake the extra mile to engage customersWorking hours: 8:00 AM - 5:00 PMSkills:Proficient Microsoft word/ExcelProficient using a multi phone systemGood Communication SkillsTyping 30+ wpmEducation:High SchoolExperience:1-4 yearsQualifications:Proven customer support experience or experience as a client service representativeTrack record of over-achieving quotaStrong phone contact handling skills and active listeningFamiliarity with CRM systems and practicesCustomer orientation and ability to adapt/respond to different types of charactersExcellent communication and presentation skillsAbility to multi-task, prioritize, and manage time effectively If you are interested in working in a leading manufacturing company in the Columbus market and meet the qualifications, we want to hear from you! Apply here and call Keaire at (706) 393-8465Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Gainesville, Florida
      • Temporary
      • $19.13 per hour
      • 8:00 AM - 5:00 PM
      Spherion Gainesville, FL has a client looking for a Customer Solutions Specialist to assist customers, internal and external in planning and accessing a variety of services or coordinating operational customer service activities in their Gainesville, FL office. Let's get to work. TemporaryGainesville, FL Schedule: FT OR PT, M-F, 8a-5pSalary: $19.13/hr Please email resumes to Lou Carlton --loucarlton@spherion.comResponsibilities:- Serve as primary contact for customers to answer, screen, research, inform, advise, process and follow-up all customer requests- Handle inquiries, complaints, and requests- Analyze customer information to determine deposit requirement- Perform front-end editing of Customer Information System (CIS) data to ensure accuracy and resolve issues- Calculate, prepare and issue basic and routine bills, invoices, account statements and other financial statements- Prepare, print and verify accuracy with processing refund checks and/or credit balances- Handle delinquent accounts and resolves customer account disputes- Other duties as assignedWorking hours: 8:00 AM - 5:00 PMSkills:- Excellent communication skills both written and verbal- Proficient in MS Word, Excel, Outlook, Internet Explorer and SAPEducation:High SchoolExperience:1-4 yearsQualifications:- High school diploma or equivalent - At least 2 years in an office customer service role - Basic knowledge of financial operations and standard office terminology, procedures, routines, and equipment Are you ready to start your next career? Please click here https://www.spherion.com/apply/75796/ to apply or call 352-378-2300 to inquire about our job opportunities.We offer Medical, Dental, 401(k) and bonuses! We pay weekly!Spherion Gainesville, FL is a drug free workplace.Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Spherion Gainesville, FL has a client looking for a Customer Solutions Specialist to assist customers, internal and external in planning and accessing a variety of services or coordinating operational customer service activities in their Gainesville, FL office. Let's get to work. TemporaryGainesville, FL Schedule: FT OR PT, M-F, 8a-5pSalary: $19.13/hr Please email resumes to Lou Carlton --loucarlton@spherion.comResponsibilities:- Serve as primary contact for customers to answer, screen, research, inform, advise, process and follow-up all customer requests- Handle inquiries, complaints, and requests- Analyze customer information to determine deposit requirement- Perform front-end editing of Customer Information System (CIS) data to ensure accuracy and resolve issues- Calculate, prepare and issue basic and routine bills, invoices, account statements and other financial statements- Prepare, print and verify accuracy with processing refund checks and/or credit balances- Handle delinquent accounts and resolves customer account disputes- Other duties as assignedWorking hours: 8:00 AM - 5:00 PMSkills:- Excellent communication skills both written and verbal- Proficient in MS Word, Excel, Outlook, Internet Explorer and SAPEducation:High SchoolExperience:1-4 yearsQualifications:- High school diploma or equivalent - At least 2 years in an office customer service role - Basic knowledge of financial operations and standard office terminology, procedures, routines, and equipment Are you ready to start your next career? Please click here https://www.spherion.com/apply/75796/ to apply or call 352-378-2300 to inquire about our job opportunities.We offer Medical, Dental, 401(k) and bonuses! We pay weekly!Spherion Gainesville, FL is a drug free workplace.Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Hagerstown, Maryland
      • Temporary
      • $13.00 per hour
      • Various Shifts Available
      The main job duty of the Data Entry Clerk is to enter data into computer.Responsibilities:Essential Duties and Responsibilities Prepares and sorts documents to be entered into systemEnters alphabetic, numeric, or symbolic data from source documentsCompare data to detect any errorsMake necessary corrections to information enteredWorking hours: Various Shifts AvailableSkills:Qualifications/Physical DemandsBasic problem-solving skillsKey at speed levels appropriate for jobSit for long periods of timeOccasionally lift and/or move up to 25 poundsEducation:High SchoolExperience:0-1 yearsQualifications:High School Diploma Required. Please call the Hagerstown Spherion Office at 301-739-6900!!!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      The main job duty of the Data Entry Clerk is to enter data into computer.Responsibilities:Essential Duties and Responsibilities Prepares and sorts documents to be entered into systemEnters alphabetic, numeric, or symbolic data from source documentsCompare data to detect any errorsMake necessary corrections to information enteredWorking hours: Various Shifts AvailableSkills:Qualifications/Physical DemandsBasic problem-solving skillsKey at speed levels appropriate for jobSit for long periods of timeOccasionally lift and/or move up to 25 poundsEducation:High SchoolExperience:0-1 yearsQualifications:High School Diploma Required. Please call the Hagerstown Spherion Office at 301-739-6900!!!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Madison, Wisconsin
      • Temporary
      • $20.00 - $22.00 per hour
      • 8:00 AM - 5:00 PM
      Excellent, indefinite, temporary opportunity!Remote/onsite hybrid schedule!Spherion is recruiting a Benefits Specialist to join the team of our State of Wisconsin client! As a Benefits Specialist, you will work directly with retirees, members, and employers to research, answer, and resolve complicated questions and problems relating to the client's benefit and retirement programs. You will use the knowledge you learn through training to thoroughly explain available benefit programs, options, eligibility requirements, and application deadlines to participating employers and members.Responsibilities:- Analyze records to determine eligibility for benefits- Understand and communicate complex benefit/retirement program information- Monitor and update changes to health insurance benefits, including changing health insurance enrollments or payment sources, assisting employers with benefit adjustments, and adjusting employer's monthly payments as needed- Ensure that State and Local government employees and retirees have the insurance coverages they need when they need them and that retirees' monthly payments are made timely and accurately- Research, interpret, and apply relevant WI Statutes, Admin Code, and Department policies and procedures that pertain to client-administered programs- Participate and provide input regarding benefit policy and administrative rulesWorking hours: 8:00 AM - 5:00 PMSkills:- Strong computer skills- Excellent written and oral communication skills required- Excellent attention to detail to ensure deadlines are metEducation:High SchoolExperience:1-4 yearsQualifications:- High school diploma or GED required- Previous customer service experience and background in insurance administration are helpful, but not required- Eagerness to learn and deliver exceptional customer service- Good phone presence- Ability to understand and communicate complex information- Ability to maintain a high level of confidentiality- Ability to interact positively with a variety of persons at different levels within and outside the organization Apply via the apply button in the top right hand corner today!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Excellent, indefinite, temporary opportunity!Remote/onsite hybrid schedule!Spherion is recruiting a Benefits Specialist to join the team of our State of Wisconsin client! As a Benefits Specialist, you will work directly with retirees, members, and employers to research, answer, and resolve complicated questions and problems relating to the client's benefit and retirement programs. You will use the knowledge you learn through training to thoroughly explain available benefit programs, options, eligibility requirements, and application deadlines to participating employers and members.Responsibilities:- Analyze records to determine eligibility for benefits- Understand and communicate complex benefit/retirement program information- Monitor and update changes to health insurance benefits, including changing health insurance enrollments or payment sources, assisting employers with benefit adjustments, and adjusting employer's monthly payments as needed- Ensure that State and Local government employees and retirees have the insurance coverages they need when they need them and that retirees' monthly payments are made timely and accurately- Research, interpret, and apply relevant WI Statutes, Admin Code, and Department policies and procedures that pertain to client-administered programs- Participate and provide input regarding benefit policy and administrative rulesWorking hours: 8:00 AM - 5:00 PMSkills:- Strong computer skills- Excellent written and oral communication skills required- Excellent attention to detail to ensure deadlines are metEducation:High SchoolExperience:1-4 yearsQualifications:- High school diploma or GED required- Previous customer service experience and background in insurance administration are helpful, but not required- Eagerness to learn and deliver exceptional customer service- Good phone presence- Ability to understand and communicate complex information- Ability to maintain a high level of confidentiality- Ability to interact positively with a variety of persons at different levels within and outside the organization Apply via the apply button in the top right hand corner today!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Anderson, California
      • Temporary
      • $28.00 per hour
      • Various Shifts Available
      Planned power outages occur in response to severe weather to protect public safety and prevent major wildfires. Customer Service workers will work at a center to ensure that the people that have their power shut off have a safe place to be while they wait for their power to be restored.Responsibilities:Provide information and resources such as water, snacks, a WIFI hotspot, etc.Working hours: Various Shifts AvailableSkills:Must be able to work in inclement weather conditions such as wind and heat.Education:High SchoolExperience:0-1 yearsQualifications:Must be willing to commit to 3 days when called to work. Apply online at Spherion.com, send resume to heatheralday@spherion.com or call the office at 530-222-3434 during normal business hours.Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.San Francisco Fair Chance Ordinance:Qualified applicants in San Francisco with criminal histories will be considered for employment in accordance with the San Francisco Fair Chance Ordinance.
      Planned power outages occur in response to severe weather to protect public safety and prevent major wildfires. Customer Service workers will work at a center to ensure that the people that have their power shut off have a safe place to be while they wait for their power to be restored.Responsibilities:Provide information and resources such as water, snacks, a WIFI hotspot, etc.Working hours: Various Shifts AvailableSkills:Must be able to work in inclement weather conditions such as wind and heat.Education:High SchoolExperience:0-1 yearsQualifications:Must be willing to commit to 3 days when called to work. Apply online at Spherion.com, send resume to heatheralday@spherion.com or call the office at 530-222-3434 during normal business hours.Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.San Francisco Fair Chance Ordinance:Qualified applicants in San Francisco with criminal histories will be considered for employment in accordance with the San Francisco Fair Chance Ordinance.
      • Sioux Falls, South Dakota
      • Temporary
      • $17.14 per hour
      • 8:00 AM - 5:00 PM
      Spherion Staffing has openings for Associate Operation Processors The purpose of this position is to support the company's mailroom with various tasks including moving mail carts, running openers, and using online systems to get correct addresses for returned mail. Assignment Length: 4 Months Shift: Monday - Friday 8AM - 5PMPay: $17.14/hour Responsibilities:-Receive and review incoming work, contacting appropriate resources as needed -Verify complex customer issues-Take accountability for entire process from receipt of work to resolution and closureResponsibilities:See AboveWorking hours: 8:00 AM - 5:00 PMSkills:Requirements:-High School diploma or GED-1 years' experience in mailroom or general operations experience -Must be computer proficient-Experience working with 10 KeyEducation:High SchoolExperience:0-1 yearsQualifications:See Above To be considered, please apply online at www.spherion.com/apply If you have any questions please contact Kelsi Shelly at 605-335-6010Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Spherion Staffing has openings for Associate Operation Processors The purpose of this position is to support the company's mailroom with various tasks including moving mail carts, running openers, and using online systems to get correct addresses for returned mail. Assignment Length: 4 Months Shift: Monday - Friday 8AM - 5PMPay: $17.14/hour Responsibilities:-Receive and review incoming work, contacting appropriate resources as needed -Verify complex customer issues-Take accountability for entire process from receipt of work to resolution and closureResponsibilities:See AboveWorking hours: 8:00 AM - 5:00 PMSkills:Requirements:-High School diploma or GED-1 years' experience in mailroom or general operations experience -Must be computer proficient-Experience working with 10 KeyEducation:High SchoolExperience:0-1 yearsQualifications:See Above To be considered, please apply online at www.spherion.com/apply If you have any questions please contact Kelsi Shelly at 605-335-6010Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Sioux Falls, South Dakota
      • Temporary
      • $17.00 - $17.14 per hour
      • 8:00 AM - 5:00 PM
      Spherion Staffing has several openings for Temporary Operation Clerks. The purpose of this position is to support the company's mailroom with various tasks including moving mail carts, running openers, and using online systems to get correct addresses for returned mail. Assignment Length: 6-9 MonthsShift: Monday - Friday 8 am-5 pmPay: $17-17.14/hour Responsibilities:-Receive and review incoming work, contacting appropriate resources as needed -Process returned mail-Move mail to the correct places within the office -Take accountability for entire process from receipt of work to resolution and closureResponsibilities:See AboveWorking hours: 8:00 AM - 5:00 PMSkills:Requirements:-High School diploma or GED-1 year experience in mailroom or general operations experience - Must be computer proficient-Experience working with 10 Key-Ability to lift up to 50bsEducation:High SchoolExperience:1-4 yearsQualifications:See Above To be considered, please apply online at www.spherion.com/apply or if you have questions you can reach out to Kelsi Shelly at 605-335-6010Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Spherion Staffing has several openings for Temporary Operation Clerks. The purpose of this position is to support the company's mailroom with various tasks including moving mail carts, running openers, and using online systems to get correct addresses for returned mail. Assignment Length: 6-9 MonthsShift: Monday - Friday 8 am-5 pmPay: $17-17.14/hour Responsibilities:-Receive and review incoming work, contacting appropriate resources as needed -Process returned mail-Move mail to the correct places within the office -Take accountability for entire process from receipt of work to resolution and closureResponsibilities:See AboveWorking hours: 8:00 AM - 5:00 PMSkills:Requirements:-High School diploma or GED-1 year experience in mailroom or general operations experience - Must be computer proficient-Experience working with 10 Key-Ability to lift up to 50bsEducation:High SchoolExperience:1-4 yearsQualifications:See Above To be considered, please apply online at www.spherion.com/apply or if you have questions you can reach out to Kelsi Shelly at 605-335-6010Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Madison, Wisconsin
      • Temporary
      • $18.50 - $19.00 per hour
      • 8:00 AM - 5:00 PM
      Spherion is currently recruiting for our network technologies company located in Middleton, WI. This company was founded in 1993 with core values that have never changed, "we deliver what we promise, pursuing quality results with the utmost integrity." As a leading edge technology services company, they provide communications and infrastructure solutions for top companies nationwide.Responsibilities:In-bound calls from the NET Service queue for field reporting status or requesting directionOut-bound calling to field technical staff or partners to gather status or provide direction when the scope of issue has created a scenario that requires immediate and repeated contactEnsure that the field technical staff or partners time spent onsite is utilized in the most efficient fashion possibleDocument the status on progress and provide direction as needed to technical staff or partners in the field performing work on service requestsEnsure all necessary onsite arrangements or customer provided and/or shipped equipment have been made prior to scheduling of techniciansEntering updates in customer databases per established NET best practices and (or) customer requirements.Closing out completed service requests in NET internal and/or customer databaseOut-bound calling to dispatched technicians to gather status on service requests in which the ETA or anticipated completion time requirement has been exceeded.Inbound call reception and issue based call sorting for field technicians use onsite at customer locations for service requests.All other tasks as assigned.Working hours: 8:00 AM - 5:00 PMSkills:Experience directly scheduling or fulfilling a service related field technician role that involved interaction with customer employees on location.Proven ability to effectively work in a team oriented, non-confrontational environment, with customers and all other departmentsExcellent communication skills, both written and verbal; that include the ability to write reports, business correspondence, and to communicate effectively at all levels of the organization.Education:High SchoolExperience:1-4 yearsQualifications:These physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable an individual with disabilities to perform the essential job responsibilities.Work is primarily performed in an office environment with minimal exposure to injury. Must be able to lift and move up to 25 pounds.Ongoing daily use of computers and telephone.Walk, sit, stand, bend, climb, and use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; balance; stoop; talk, hear, read, count, and write.Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to focus.Interaction with people, working around people, planning of activities, making judgments in emergency situations, frequent changes in duties and volume of work, intra-organizational communicationLow to moderate noise level consistent with an office environment. If you have a passion for customer service and providing direction, then this could be a role for you!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Spherion is currently recruiting for our network technologies company located in Middleton, WI. This company was founded in 1993 with core values that have never changed, "we deliver what we promise, pursuing quality results with the utmost integrity." As a leading edge technology services company, they provide communications and infrastructure solutions for top companies nationwide.Responsibilities:In-bound calls from the NET Service queue for field reporting status or requesting directionOut-bound calling to field technical staff or partners to gather status or provide direction when the scope of issue has created a scenario that requires immediate and repeated contactEnsure that the field technical staff or partners time spent onsite is utilized in the most efficient fashion possibleDocument the status on progress and provide direction as needed to technical staff or partners in the field performing work on service requestsEnsure all necessary onsite arrangements or customer provided and/or shipped equipment have been made prior to scheduling of techniciansEntering updates in customer databases per established NET best practices and (or) customer requirements.Closing out completed service requests in NET internal and/or customer databaseOut-bound calling to dispatched technicians to gather status on service requests in which the ETA or anticipated completion time requirement has been exceeded.Inbound call reception and issue based call sorting for field technicians use onsite at customer locations for service requests.All other tasks as assigned.Working hours: 8:00 AM - 5:00 PMSkills:Experience directly scheduling or fulfilling a service related field technician role that involved interaction with customer employees on location.Proven ability to effectively work in a team oriented, non-confrontational environment, with customers and all other departmentsExcellent communication skills, both written and verbal; that include the ability to write reports, business correspondence, and to communicate effectively at all levels of the organization.Education:High SchoolExperience:1-4 yearsQualifications:These physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable an individual with disabilities to perform the essential job responsibilities.Work is primarily performed in an office environment with minimal exposure to injury. Must be able to lift and move up to 25 pounds.Ongoing daily use of computers and telephone.Walk, sit, stand, bend, climb, and use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; balance; stoop; talk, hear, read, count, and write.Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to focus.Interaction with people, working around people, planning of activities, making judgments in emergency situations, frequent changes in duties and volume of work, intra-organizational communicationLow to moderate noise level consistent with an office environment. If you have a passion for customer service and providing direction, then this could be a role for you!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Columbus, Georgia
      • Temporary
      • $15.00 per hour
      • 8:00 AM - 5:00 PM
      A customer service representative will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.Responsibilities:Manage large amounts of incoming callsGenerate sales leadsIdentify and assess customers? needs to achieve satisfactionBuild sustainable relationships and trust with customer accounts through open and interactive communicationProvide accurate, valid and complete information by using the right methods/toolsMeet personal/customer service team sales targets and call handling quotasHandle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolutionKeep records of customer interactions, process customer accounts and file documentsFollow communication procedures, guidelines and policiesTake the extra mile to engage customersWorking hours: 8:00 AM - 5:00 PMSkills:Proficient Microsoft word/ExcelProficient using a multi phone systemGood Communication SkillsTyping 30+ wpmEducation:High SchoolExperience:1-4 yearsQualifications:Proven customer support experience or experience as a client service representativeTrack record of over-achieving quotaStrong phone contact handling skills and active listeningFamiliarity with CRM systems and practicesCustomer orientation and ability to adapt/respond to different types of charactersExcellent communication and presentation skillsAbility to multi-task, prioritize, and manage time effectively If you are interested in working in a leading manufacturing company in the Columbus market and meet the qualifications, we want to hear from you! Apply here and call Keaire at (706) 393-8465Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      A customer service representative will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.Responsibilities:Manage large amounts of incoming callsGenerate sales leadsIdentify and assess customers? needs to achieve satisfactionBuild sustainable relationships and trust with customer accounts through open and interactive communicationProvide accurate, valid and complete information by using the right methods/toolsMeet personal/customer service team sales targets and call handling quotasHandle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolutionKeep records of customer interactions, process customer accounts and file documentsFollow communication procedures, guidelines and policiesTake the extra mile to engage customersWorking hours: 8:00 AM - 5:00 PMSkills:Proficient Microsoft word/ExcelProficient using a multi phone systemGood Communication SkillsTyping 30+ wpmEducation:High SchoolExperience:1-4 yearsQualifications:Proven customer support experience or experience as a client service representativeTrack record of over-achieving quotaStrong phone contact handling skills and active listeningFamiliarity with CRM systems and practicesCustomer orientation and ability to adapt/respond to different types of charactersExcellent communication and presentation skillsAbility to multi-task, prioritize, and manage time effectively If you are interested in working in a leading manufacturing company in the Columbus market and meet the qualifications, we want to hear from you! Apply here and call Keaire at (706) 393-8465Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Santa Barbara, California
      • Temporary
      • $22.00 - $25.00 per hour
      • 8:00 AM - 5:00 PM
      The position is responsible for all PSC (Patient Service Center) front and back office duties. This function includes and is not limited to; Customer service, Sunquest and Eclypsis data entry, Medical Necessity, Insurance billing codes, problem resolution, following HIPPA regulations ordering office supplies and helping with processing at the PSC.Responsibilities:1. Ensure that all patient registration is completed accurately and on time, including Advanced Beneficiary Notices when applicable.Percentage of time: 30%2. Responsible for patient data entry into Eclypsis and Sunquest.Percentage of time: 30%3. Call clients to confirm handwritten orders, verify test(s) ordered, obtain accurate billing information, i.e. diagnosis codes, UPIN information, etc. Hand out Patient Satisfaction Cards if asked.Percentage of time: 10%4. Handle customer inquiries by telephone.Percentage of time: 10%5. Maintain required records and documentation.Percentage of time: 10%6. Maintain all appropriate PSC/Phlebotomy logs.Percentage of time: 5%7. Perform basic clerical duties, i.e. filing, faxing, and preparing mail. Demonstrate organizational commitment and effectiveness.Percentage of time: 5%Working hours: 8:00 AM - 5:00 PMSkills:CERTIFICATIONS, LICENSES, REGISTRATIONSMinimum: Valid class "C" California Driver's License and verification of acceptable driving record from the California Department of Motor Vehicles.TECHNICAL REQUIREMENTSMinimum: Must type at least 30 WPM accurately. PC skills and MS Office applications. Must be able to achieve 90% or higher on Data Entry Skills Assessment and meet workflow productivity standards.Preferred: Medical terminology preferred.Education:High SchoolExperience:1-4 yearsQualifications:YEARS OF RELATED WORK EXPERIENCEMinimum: One year prior customer service required. Apply with resume TODAY to be considered for the full-time opportunity with a reputable employer in the Santa Barbara area! Or, call brooks at 805-683-1600Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.San Francisco Fair Chance Ordinance:Qualified applicants in San Francisco with criminal histories will be considered for employment in accordance with the San Francisco Fair Chance Ordinance.
      The position is responsible for all PSC (Patient Service Center) front and back office duties. This function includes and is not limited to; Customer service, Sunquest and Eclypsis data entry, Medical Necessity, Insurance billing codes, problem resolution, following HIPPA regulations ordering office supplies and helping with processing at the PSC.Responsibilities:1. Ensure that all patient registration is completed accurately and on time, including Advanced Beneficiary Notices when applicable.Percentage of time: 30%2. Responsible for patient data entry into Eclypsis and Sunquest.Percentage of time: 30%3. Call clients to confirm handwritten orders, verify test(s) ordered, obtain accurate billing information, i.e. diagnosis codes, UPIN information, etc. Hand out Patient Satisfaction Cards if asked.Percentage of time: 10%4. Handle customer inquiries by telephone.Percentage of time: 10%5. Maintain required records and documentation.Percentage of time: 10%6. Maintain all appropriate PSC/Phlebotomy logs.Percentage of time: 5%7. Perform basic clerical duties, i.e. filing, faxing, and preparing mail. Demonstrate organizational commitment and effectiveness.Percentage of time: 5%Working hours: 8:00 AM - 5:00 PMSkills:CERTIFICATIONS, LICENSES, REGISTRATIONSMinimum: Valid class "C" California Driver's License and verification of acceptable driving record from the California Department of Motor Vehicles.TECHNICAL REQUIREMENTSMinimum: Must type at least 30 WPM accurately. PC skills and MS Office applications. Must be able to achieve 90% or higher on Data Entry Skills Assessment and meet workflow productivity standards.Preferred: Medical terminology preferred.Education:High SchoolExperience:1-4 yearsQualifications:YEARS OF RELATED WORK EXPERIENCEMinimum: One year prior customer service required. Apply with resume TODAY to be considered for the full-time opportunity with a reputable employer in the Santa Barbara area! Or, call brooks at 805-683-1600Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.San Francisco Fair Chance Ordinance:Qualified applicants in San Francisco with criminal histories will be considered for employment in accordance with the San Francisco Fair Chance Ordinance.
      • Livonia, Michigan
      • Temporary
      • $15.00 per hour
      • 8:15 AM - 5:00 PM
      We are looking for a call center customer service representative to provide outstanding service to our customers and potential customers. You will be required to answer queries, handle complaints, and troubleshoot problems in a professional and polite manner to ensure effective resolution and customer satisfaction.The ideal call center customer service representative will be customer-focused, detail orientated, and target driven. You should be polite, accurate, knowledgeable, and able to work well within a team.Resolve customer accounts/collections while providing quality customer service on inbound and outbound calls.Responsibilities:Complies with all specified FDCPA, state and city laws and provisions, as outlined in the GC Services Compliance with FDCPA and State Collection laws Statement, the GCS A/R Training program and the FDCPA Test.Work with customers to pay balance in full or set up the best possible arrangements.Documents all activity in the client/GC system in a concise and accurate manner.Corrects any deficiencies or oversights as outlined by U/M or Manager during telephone monitor, file activity, or QA reviews.Maintains good public relations.Cope with high-stress environment caused by speaking with emotional callers.Adhere to Company attendance, punctuality, and meal and rest break requirementsMaintain concentration and focus in order to meet performance goalsReact positively to an ongoing, changing environmentDemonstrate the ability to handle pressure when attempting to meet deadlines and performance goalsMaintain good working relationship with assigned supervisors and coworkersWork safely without presenting a threat to self or othersWorking hours: 8:15 AM - 5:00 PMSkills:Ability to resolve conflict and diffuse tension.Education:High SchoolExperience:0-1 yearsQualifications:High school diploma or equivalent.Ability to resolve conflict and diffuse tension.Being able to speak more than one language fluently would be highly advantageous but not requiredExceptional telephone manner, customer service skills, active listening skills, verbal, and written communication skills. Apply Today!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      We are looking for a call center customer service representative to provide outstanding service to our customers and potential customers. You will be required to answer queries, handle complaints, and troubleshoot problems in a professional and polite manner to ensure effective resolution and customer satisfaction.The ideal call center customer service representative will be customer-focused, detail orientated, and target driven. You should be polite, accurate, knowledgeable, and able to work well within a team.Resolve customer accounts/collections while providing quality customer service on inbound and outbound calls.Responsibilities:Complies with all specified FDCPA, state and city laws and provisions, as outlined in the GC Services Compliance with FDCPA and State Collection laws Statement, the GCS A/R Training program and the FDCPA Test.Work with customers to pay balance in full or set up the best possible arrangements.Documents all activity in the client/GC system in a concise and accurate manner.Corrects any deficiencies or oversights as outlined by U/M or Manager during telephone monitor, file activity, or QA reviews.Maintains good public relations.Cope with high-stress environment caused by speaking with emotional callers.Adhere to Company attendance, punctuality, and meal and rest break requirementsMaintain concentration and focus in order to meet performance goalsReact positively to an ongoing, changing environmentDemonstrate the ability to handle pressure when attempting to meet deadlines and performance goalsMaintain good working relationship with assigned supervisors and coworkersWork safely without presenting a threat to self or othersWorking hours: 8:15 AM - 5:00 PMSkills:Ability to resolve conflict and diffuse tension.Education:High SchoolExperience:0-1 yearsQualifications:High school diploma or equivalent.Ability to resolve conflict and diffuse tension.Being able to speak more than one language fluently would be highly advantageous but not requiredExceptional telephone manner, customer service skills, active listening skills, verbal, and written communication skills. Apply Today!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Madison, Wisconsin
      • Temporary
      • $19.00 - $20.00 per hour
      • Various Shifts Available
      Spherion is currently recruiting for several temp-to-hire medical receptionists who have Epic technology experience for our westside healthcare company, Associated Physicians. AP's mission is to provide safe, caring, and unbiased medical treatment in an environment that is inclusive of everyone. There are several opportunities that we are hiring for. The tasks may vary from working with the Physcial Therapy team to the Registration team or even directly with Patient Services.The Patient Services Representative, under the general supervision of the Reception Supervisor, promptly answers incoming clinic calls; takes messages; schedules appointments for pediatrics, internal medicine, and OB/GYN; and directs calls to the appropriate staff person or department. The Patient Services Representative is also responsible for patient registration, check in, and payment collection.Responsibilities:Immediately acknowledges and greets patients and others in a positive and helpful manner.Answers telephone in a pleasant and professional manner, identifying department and name.Schedules appointments and notifies patient of need to bring necessary identification, and insurance, financial and/or legal documents.Schedules, reschedules, cancels and coordinates patient appointments per provider protocol, ensuring that patient is aware of all necessary post-appointment care and future appointments.Completes any pre- visit questionnaires and screening with the patient.Builds and maintains provider schedules. Accurately schedules, reschedules, cancels, and coordinates patient appointments per protocol.Verifies demographic and insurance information. Schedules patients for follow-up appointments and procedures.Contacts patients 1-2 days prior to appointment to confirm appointment.Checks patients in and verifies patient demographic, insurance and primary careprovider (PCP) information and accurately updates information.Privacy Notice and other forms such as Care Everywhere, MyChart enrollment and other items as needed.Copies necessary patient documents. Explains financial and clinic policies.Enters necessary patient memos in Epic or refers patient to registration staff for further assistance. Notifies provider/nursing staff of patient???s arrival via computer.Monitors waiting room, notifying appropriate staff of concerns.Reviews patient notes and follows through on requests from business office (e.g. checking for payment before scheduling, directing patient to registration for copy of insurance card, etc.).Identifies accounts to be combined or separated and provides account information to appropriate business office staff.Refers patient concerns to Reception or Business Office Supervisor, or Director of Business Operations.Reviews patient???s account and provides necessary assistance. Accepts payments in person and provides receipt.Collects copays and patient balances. Accurately balances cash drawer at beginning and end of shift.Releases copies of prepared medical records to patients or other authorized individuals.Provides documents and forms, written prescriptions and drug samples to patients as directed.Communicates regularly with providers and nurses to ensure practices run smoothly and efficiently.Maintains adequate level of office supplies and forms, ordering office supplies as necessary.Working hours: Various Shifts AvailableSkills:PC/typing and telephone experience; pleasant, outgoing personalityAbility to perform multiple tasks in a fast-paced environmentAbility to maintain patient confidentialityExcellent organization, planning, and prioritization skillsClear and effective written and verbal communication skillsAbility to establish and maintain effective working relationships with physicians, staff, patients, other healthcare facilities, service providers, and general public- Knowledge of clinic policies and procedures related to infection control, environmental safety, and patient confidentiality.Knowledge or experience with health or dental plans, third party payers, CPT and ICD coding, and medical terminology; and cash handling experience preferred.Education:High SchoolExperience:1-4 yearsQualifications:High school diploma or equivalentPrior reception, registration or insurance experiencePC/typing and telephone experiencepleasant, outgoing personalityability to perform multiple tasks in a fast-paced environmentability to maintain patient confidentialityexcellent organization, planning, and prioritization skillsclear and effective written and verbal communication skillsability to establish and maintain effective working relationships with physicians, staff, patients, other healthcare facilities, service providers, and general publicand knowledge of clinic policies and procedures related to infection control, environmental safety, and patient confidentiality Previous experience in medical, dental or insurance settingKnowledge or experience with health or dental plans, third party payers, CPT and ICD coding, and medical terminologyCash handling experiencePrior Epic experience is highly preferredSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Spherion is currently recruiting for several temp-to-hire medical receptionists who have Epic technology experience for our westside healthcare company, Associated Physicians. AP's mission is to provide safe, caring, and unbiased medical treatment in an environment that is inclusive of everyone. There are several opportunities that we are hiring for. The tasks may vary from working with the Physcial Therapy team to the Registration team or even directly with Patient Services.The Patient Services Representative, under the general supervision of the Reception Supervisor, promptly answers incoming clinic calls; takes messages; schedules appointments for pediatrics, internal medicine, and OB/GYN; and directs calls to the appropriate staff person or department. The Patient Services Representative is also responsible for patient registration, check in, and payment collection.Responsibilities:Immediately acknowledges and greets patients and others in a positive and helpful manner.Answers telephone in a pleasant and professional manner, identifying department and name.Schedules appointments and notifies patient of need to bring necessary identification, and insurance, financial and/or legal documents.Schedules, reschedules, cancels and coordinates patient appointments per provider protocol, ensuring that patient is aware of all necessary post-appointment care and future appointments.Completes any pre- visit questionnaires and screening with the patient.Builds and maintains provider schedules. Accurately schedules, reschedules, cancels, and coordinates patient appointments per protocol.Verifies demographic and insurance information. Schedules patients for follow-up appointments and procedures.Contacts patients 1-2 days prior to appointment to confirm appointment.Checks patients in and verifies patient demographic, insurance and primary careprovider (PCP) information and accurately updates information.Privacy Notice and other forms such as Care Everywhere, MyChart enrollment and other items as needed.Copies necessary patient documents. Explains financial and clinic policies.Enters necessary patient memos in Epic or refers patient to registration staff for further assistance. Notifies provider/nursing staff of patient???s arrival via computer.Monitors waiting room, notifying appropriate staff of concerns.Reviews patient notes and follows through on requests from business office (e.g. checking for payment before scheduling, directing patient to registration for copy of insurance card, etc.).Identifies accounts to be combined or separated and provides account information to appropriate business office staff.Refers patient concerns to Reception or Business Office Supervisor, or Director of Business Operations.Reviews patient???s account and provides necessary assistance. Accepts payments in person and provides receipt.Collects copays and patient balances. Accurately balances cash drawer at beginning and end of shift.Releases copies of prepared medical records to patients or other authorized individuals.Provides documents and forms, written prescriptions and drug samples to patients as directed.Communicates regularly with providers and nurses to ensure practices run smoothly and efficiently.Maintains adequate level of office supplies and forms, ordering office supplies as necessary.Working hours: Various Shifts AvailableSkills:PC/typing and telephone experience; pleasant, outgoing personalityAbility to perform multiple tasks in a fast-paced environmentAbility to maintain patient confidentialityExcellent organization, planning, and prioritization skillsClear and effective written and verbal communication skillsAbility to establish and maintain effective working relationships with physicians, staff, patients, other healthcare facilities, service providers, and general public- Knowledge of clinic policies and procedures related to infection control, environmental safety, and patient confidentiality.Knowledge or experience with health or dental plans, third party payers, CPT and ICD coding, and medical terminology; and cash handling experience preferred.Education:High SchoolExperience:1-4 yearsQualifications:High school diploma or equivalentPrior reception, registration or insurance experiencePC/typing and telephone experiencepleasant, outgoing personalityability to perform multiple tasks in a fast-paced environmentability to maintain patient confidentialityexcellent organization, planning, and prioritization skillsclear and effective written and verbal communication skillsability to establish and maintain effective working relationships with physicians, staff, patients, other healthcare facilities, service providers, and general publicand knowledge of clinic policies and procedures related to infection control, environmental safety, and patient confidentiality Previous experience in medical, dental or insurance settingKnowledge or experience with health or dental plans, third party payers, CPT and ICD coding, and medical terminologyCash handling experiencePrior Epic experience is highly preferredSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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