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    25 Temp to Perm Customer Service & Call Center found

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      • Palm Bay, Florida
      • Temp to Perm
      • $13.00 per hour
      • 8:45 AM - 5:15 PM
      This position is a combined customer service and warehouse position. Candidate will be wearing a wireless headset, working in a cubicle setting while answering customer calls, taking written orders and entering orders into the database. This is a perfect position for someone that loves customer service but doesn't want to be stuck behind a desk all day.Responsibilities:This person will be responsible for the order from the point of taking initial order, printing out order slips, packing slips, picking the order from merchandise stock, and packing/ shipping the order for UPS and FedEx.Working hours: 8:45 AM - 5:15 PMSkills:Worker must be able to priortize, have great verbal and written communication skills, and customer service oriented. Previous warehouse or retail experience, picking, packing, and inventory management is a plus.Must be able to lift up to 40 pounds occasionally.Education:High SchoolExperience:1-4 yearsQualifications:Data entryCustomer service experience Very relaxed Dress Code, Shorts are allowed, closed toed shoes. MUST bring lunch as there is no place to get lunch near by. Upon conversion Long-term benefits include 401k, accrued PTO timeSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      This position is a combined customer service and warehouse position. Candidate will be wearing a wireless headset, working in a cubicle setting while answering customer calls, taking written orders and entering orders into the database. This is a perfect position for someone that loves customer service but doesn't want to be stuck behind a desk all day.Responsibilities:This person will be responsible for the order from the point of taking initial order, printing out order slips, packing slips, picking the order from merchandise stock, and packing/ shipping the order for UPS and FedEx.Working hours: 8:45 AM - 5:15 PMSkills:Worker must be able to priortize, have great verbal and written communication skills, and customer service oriented. Previous warehouse or retail experience, picking, packing, and inventory management is a plus.Must be able to lift up to 40 pounds occasionally.Education:High SchoolExperience:1-4 yearsQualifications:Data entryCustomer service experience Very relaxed Dress Code, Shorts are allowed, closed toed shoes. MUST bring lunch as there is no place to get lunch near by. Upon conversion Long-term benefits include 401k, accrued PTO timeSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Columbia, South Carolina
      • Temp to Perm
      • $15.00 per hour
      • 8:30 AM - 5:30 PM
      Spherion Staffing is partnering with a nation-wide home medical equipment company in search for Call Center Representatives. This customer service, call center and data entry position wraps up into a career opportunity. You get to work first hand to help your local community insure that they have the medical equipment supplies they need to live a healthy, happy quality of life. This TEMP TO PERM position, offers stable hours, great office environment, hands-on training and wonderful management. Once converted to a permanent employee, you will have access to great major medical, dental insurance, vision plan, short and long term disability, life insurance, 401k with up to 3% match, purchasing shares in the company, and many more excellent benefits.Responsibilities:- Receive faxes- Data entry into software- Analyze and comprehend data- Review data for accuracy and completeness- Quality orders- Submit Prior Authorizations- Inbound and outbound calls with patients and facilities- Basic billingWorking hours: 8:30 AM - 5:30 PMSkills:- Analytical and problem-solving skills with attention to detail- Strong verbal and written communication- Excellent customer service skills- Proficient computer skills and knowledge of Microsoft Office- Ability to prioritize and manage multiple tasksEducation:High SchoolExperience:1-4 yearsQualifications:- One year work related experience in health care administrative, financial, or insurance customer services, claims, billing, call center or management regardless of industry- On-site position- EPIC, Bright Tree, DME experience (nice to have) Don't miss out! Apply today if you think you are an ideal match!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Spherion Staffing is partnering with a nation-wide home medical equipment company in search for Call Center Representatives. This customer service, call center and data entry position wraps up into a career opportunity. You get to work first hand to help your local community insure that they have the medical equipment supplies they need to live a healthy, happy quality of life. This TEMP TO PERM position, offers stable hours, great office environment, hands-on training and wonderful management. Once converted to a permanent employee, you will have access to great major medical, dental insurance, vision plan, short and long term disability, life insurance, 401k with up to 3% match, purchasing shares in the company, and many more excellent benefits.Responsibilities:- Receive faxes- Data entry into software- Analyze and comprehend data- Review data for accuracy and completeness- Quality orders- Submit Prior Authorizations- Inbound and outbound calls with patients and facilities- Basic billingWorking hours: 8:30 AM - 5:30 PMSkills:- Analytical and problem-solving skills with attention to detail- Strong verbal and written communication- Excellent customer service skills- Proficient computer skills and knowledge of Microsoft Office- Ability to prioritize and manage multiple tasksEducation:High SchoolExperience:1-4 yearsQualifications:- One year work related experience in health care administrative, financial, or insurance customer services, claims, billing, call center or management regardless of industry- On-site position- EPIC, Bright Tree, DME experience (nice to have) Don't miss out! Apply today if you think you are an ideal match!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Jacksonville, Florida
      • Temp to Perm
      • $18.00 per hour
      • 8:00 AM - 5:00 PM
      Spherion Jacksonville is looking for a Data Analyst for our client located in Riverside. The Data Analyst position is responsible for analyzing client data, reformatting it into the required template, and reviewing it for accuracy and completion. The ideal Data Analyst is committed to accuracy and efficiency and is comfortable working long hours under tight deadlines. The position requires strong analytical skills as the Data Analyst often handles complex data in multiple formats from multiple sources. The position also requires good communication skills as the Data Analyst provides audits of client data and collaborates closely with team members to problem solve.Responsibilities:- Use critical thinking and technical skills to manipulate client data into the required format and to analyze data for accuracy and completion- Use knowledge of Affordable Care Act regulations to flag possible inconsistencies and errors in client data- Provide concise written feedback on client data- Communicate regularly with team members to resolve questions and provide status updates- Develop technical skills and understanding of regulations to improve accuracy and efficiency- Maintain strict deadlines in a fast-paced environment- Regularly work 40+ hour weeks as workload requires- Load data to proprietary software and troubleshoot errors- Additional duties as requested by managementWorking hours: 8:00 AM - 5:00 PMSkills:- Intermediate-High level knowledge of Excel functions and formulas- Strong analytical and critical thinking skills- Strong attention to detail- Strong team-oriented work ethic- Ability to communicate professionally both verbally and in writing- Ability to learn and retain new information quickly- Strong focus and time management skills- Strong prioritization and organizational skills- Comfortable working independently- Flexible mindset and willingness to take on new challengesEducation:AssociateExperience:1-4 yearsQualifications:- High school diploma or equivalent required- Associate degree preferred- Bachelor's degree preferred- Data processing experience preferred- 3+ years of Excel experience- Familiarity with Microsoft Access is a plus Please call us today if you have the right background for this opportunity!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Spherion Jacksonville is looking for a Data Analyst for our client located in Riverside. The Data Analyst position is responsible for analyzing client data, reformatting it into the required template, and reviewing it for accuracy and completion. The ideal Data Analyst is committed to accuracy and efficiency and is comfortable working long hours under tight deadlines. The position requires strong analytical skills as the Data Analyst often handles complex data in multiple formats from multiple sources. The position also requires good communication skills as the Data Analyst provides audits of client data and collaborates closely with team members to problem solve.Responsibilities:- Use critical thinking and technical skills to manipulate client data into the required format and to analyze data for accuracy and completion- Use knowledge of Affordable Care Act regulations to flag possible inconsistencies and errors in client data- Provide concise written feedback on client data- Communicate regularly with team members to resolve questions and provide status updates- Develop technical skills and understanding of regulations to improve accuracy and efficiency- Maintain strict deadlines in a fast-paced environment- Regularly work 40+ hour weeks as workload requires- Load data to proprietary software and troubleshoot errors- Additional duties as requested by managementWorking hours: 8:00 AM - 5:00 PMSkills:- Intermediate-High level knowledge of Excel functions and formulas- Strong analytical and critical thinking skills- Strong attention to detail- Strong team-oriented work ethic- Ability to communicate professionally both verbally and in writing- Ability to learn and retain new information quickly- Strong focus and time management skills- Strong prioritization and organizational skills- Comfortable working independently- Flexible mindset and willingness to take on new challengesEducation:AssociateExperience:1-4 yearsQualifications:- High school diploma or equivalent required- Associate degree preferred- Bachelor's degree preferred- Data processing experience preferred- 3+ years of Excel experience- Familiarity with Microsoft Access is a plus Please call us today if you have the right background for this opportunity!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Somerset, New Jersey
      • Temp to Perm
      • $17.00 - $18.00 per hour
      • 8:00 AM - 5:00 PM
      General Purpose of Position:Reporting to the Customer Service Manager, the Customer Service Representative will be a dynamic, self-motivated individual with strong team orientation, detail oriented and be able to work in a fast-paced office environment. The role is a supporting one to the Sales Operation and acts as a liaison between Sales and all divisions responsible for fulfilling the Work Order (WO), including Planning, Production, Accounting and Shipping.Responsibilities:Job Duties and Responsibilities:1. Responsible for creating a WO to each purchase order (PO) received via email, fax, or phone.2. Will utilize all resources available to ensure accuracy of WO, such as equipment manuals, price sheets, equipment training and /or utilizing sales staff.3. Will work collectively with other departments to collect and communicate, both to sales team and/or dealer/customer, information related to WO fulfillment, such as Estimated Shipping Date (ESD), availability and other information.4. Processing problematic orders with a sense of urgency for rapid shipment.5. Work closely with Accounting to ensure product can be released and there are no credit holds.6. Interact and respond to assigned salespeople and their respective dealers, by phone and/or email within SLA.7. Respond to general inquiries regarding Takara Belmont equipment and parts.8. Utilize Great Plains (GP) software to generate, manage and track all WO???s and accounts.9. Will effectively use of Microsoft Office Suite ??? Word, Excel, Outlook to review, document and provide reports as needed to department manager of sales manager.10. Other duties as assigned by management.11. All duties are subject to change based on business needs.Working hours: 8:00 AM - 5:00 PMSkills:Knowledge, Skills & Abilities:- Strong computer literacy required in all aspects. Ex: Microsoft Office, data entry, CRM software programs, etc.- Possess excellent reading, writing and communication skills.- Experience working with Great Plains or similar CRM software preferred.- Strong attention to detail- Strong organizational skills- Must possess excellent soft skills required to deliver a best in class customer service experience, including but not limited to effective listening, using empathy when needed, having a sense of urgency, being respectful, willing to help, etc.- Demonstration of the ability to follow through with customer inquiries.- Ability to quickly learn products and procedures.- Excellent organizational and interpersonal skills combined with strong drive to participate in a positive work environment.Education:High SchoolExperience:1-4 yearsQualifications:Educational Requirements:High School diploma, college degree preferred or equivalent in experience.Training & or Experience:Three (3) years of industry-related customer service experience, order processing, data entry, working knowledge of Microsoft applications. The Specialist should possess strong communication skills and enjoy interfacing with a diverse array of people.Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      General Purpose of Position:Reporting to the Customer Service Manager, the Customer Service Representative will be a dynamic, self-motivated individual with strong team orientation, detail oriented and be able to work in a fast-paced office environment. The role is a supporting one to the Sales Operation and acts as a liaison between Sales and all divisions responsible for fulfilling the Work Order (WO), including Planning, Production, Accounting and Shipping.Responsibilities:Job Duties and Responsibilities:1. Responsible for creating a WO to each purchase order (PO) received via email, fax, or phone.2. Will utilize all resources available to ensure accuracy of WO, such as equipment manuals, price sheets, equipment training and /or utilizing sales staff.3. Will work collectively with other departments to collect and communicate, both to sales team and/or dealer/customer, information related to WO fulfillment, such as Estimated Shipping Date (ESD), availability and other information.4. Processing problematic orders with a sense of urgency for rapid shipment.5. Work closely with Accounting to ensure product can be released and there are no credit holds.6. Interact and respond to assigned salespeople and their respective dealers, by phone and/or email within SLA.7. Respond to general inquiries regarding Takara Belmont equipment and parts.8. Utilize Great Plains (GP) software to generate, manage and track all WO???s and accounts.9. Will effectively use of Microsoft Office Suite ??? Word, Excel, Outlook to review, document and provide reports as needed to department manager of sales manager.10. Other duties as assigned by management.11. All duties are subject to change based on business needs.Working hours: 8:00 AM - 5:00 PMSkills:Knowledge, Skills & Abilities:- Strong computer literacy required in all aspects. Ex: Microsoft Office, data entry, CRM software programs, etc.- Possess excellent reading, writing and communication skills.- Experience working with Great Plains or similar CRM software preferred.- Strong attention to detail- Strong organizational skills- Must possess excellent soft skills required to deliver a best in class customer service experience, including but not limited to effective listening, using empathy when needed, having a sense of urgency, being respectful, willing to help, etc.- Demonstration of the ability to follow through with customer inquiries.- Ability to quickly learn products and procedures.- Excellent organizational and interpersonal skills combined with strong drive to participate in a positive work environment.Education:High SchoolExperience:1-4 yearsQualifications:Educational Requirements:High School diploma, college degree preferred or equivalent in experience.Training & or Experience:Three (3) years of industry-related customer service experience, order processing, data entry, working knowledge of Microsoft applications. The Specialist should possess strong communication skills and enjoy interfacing with a diverse array of people.Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Galesburg, Michigan
      • Temp to Perm
      • $25.00 per hour
      • 8:00 AM - 7:00 PM
      Flexible 8 hour shifts between 8 am - 7 pmM-F with occasional SaturdayThe primary function of the Customer Experience Representative (CER) will provide warranty support, direct and adjudicate product warranty repairs via phone and electronic communication for customers that utilize Roadranger services, and assist with aftermarket sales/promotions. This individual will help identify emerging trends that affect the customers experience with our products, use data analytics, and observations to drive product reliability and functionality improvements through the organization, create and deliver custom training to customer experience representatives based on his or her discoveries.Responsibilities:Assist in accurately determining failure root cause by utilizing diagnostic procedures, repair strategies, part requirements, labor hours, and technical or other assistance related to the repair.Use current business tools and data analytics to discover emerging trends, product improvement opportunities, and system enhancements to improve the customers experience with EatonSupport teammates and other departments as neededRepresent the business in a courteous, ethical, and professional manner at all timesWorking hours: 8:00 AM - 7:00 PMSkills:**This is a technical contact center assisting truck dealer technicians and parts counter employees with technical repair guidance or part assistance. (For example Automotive mechanic/ technician experience).**Expertise/knowledge regarding automotive and truck industry methodologies and tools for supporting service of vehicle systems at the dealership levelEducation:No Degree RequiredExperience:0-1 yearsQualifications:Ability to Interpret electronic data to prescribe repair strategies for all productsThorough understanding of vehicle assemblies, engine/transmission power trains, drive train components, vehicle electrical/electronic systems including wiring, data links, actuators, etcTechnical hands on vehicle experience for diagnosing and troubleshooting engine, transmission, brake systems, and other vehicle related problems including drivability and fault/no-fault related symptomsStrong technical skills/knowledge of all Eaton Truck products Apply now!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Flexible 8 hour shifts between 8 am - 7 pmM-F with occasional SaturdayThe primary function of the Customer Experience Representative (CER) will provide warranty support, direct and adjudicate product warranty repairs via phone and electronic communication for customers that utilize Roadranger services, and assist with aftermarket sales/promotions. This individual will help identify emerging trends that affect the customers experience with our products, use data analytics, and observations to drive product reliability and functionality improvements through the organization, create and deliver custom training to customer experience representatives based on his or her discoveries.Responsibilities:Assist in accurately determining failure root cause by utilizing diagnostic procedures, repair strategies, part requirements, labor hours, and technical or other assistance related to the repair.Use current business tools and data analytics to discover emerging trends, product improvement opportunities, and system enhancements to improve the customers experience with EatonSupport teammates and other departments as neededRepresent the business in a courteous, ethical, and professional manner at all timesWorking hours: 8:00 AM - 7:00 PMSkills:**This is a technical contact center assisting truck dealer technicians and parts counter employees with technical repair guidance or part assistance. (For example Automotive mechanic/ technician experience).**Expertise/knowledge regarding automotive and truck industry methodologies and tools for supporting service of vehicle systems at the dealership levelEducation:No Degree RequiredExperience:0-1 yearsQualifications:Ability to Interpret electronic data to prescribe repair strategies for all productsThorough understanding of vehicle assemblies, engine/transmission power trains, drive train components, vehicle electrical/electronic systems including wiring, data links, actuators, etcTechnical hands on vehicle experience for diagnosing and troubleshooting engine, transmission, brake systems, and other vehicle related problems including drivability and fault/no-fault related symptomsStrong technical skills/knowledge of all Eaton Truck products Apply now!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Port St Lucie, Florida
      • Temp to Perm
      • $15 - $18 per year
      • 8:00 AM - 5:00 PM
      Our Port Saint Lucie Spherion Office is seeking multiple experienced Medical Customer Service Representatives to work in the Urology department for a very busy medical call center in Port St. Lucie.Responsibilities:-Handle large amounts of inbound and outbound calls in a timely manner-Keep accurate records of all customer conversations-Follow company protocols when needing to escalate calls to supervisor.-Understand and strive to meet or exceed call center metrics while providing excellent and consistent customer serviceWorking hours: 8:00 AM - 5:00 PMSkills:-Exceptional customer service-Active listening skills-Excellent verbal/written communication skills-Proficiency with computers, software, and strong data entry skillsEducation:High SchoolExperience:1-4 yearsQualifications:-Minimum of 1 year medical and or/call center experience required-High School Diploma or GED required-Must pass a multi-state background and drug screen Please apply online or email the recruiter directly at ashleytuccio@spherion.comSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Our Port Saint Lucie Spherion Office is seeking multiple experienced Medical Customer Service Representatives to work in the Urology department for a very busy medical call center in Port St. Lucie.Responsibilities:-Handle large amounts of inbound and outbound calls in a timely manner-Keep accurate records of all customer conversations-Follow company protocols when needing to escalate calls to supervisor.-Understand and strive to meet or exceed call center metrics while providing excellent and consistent customer serviceWorking hours: 8:00 AM - 5:00 PMSkills:-Exceptional customer service-Active listening skills-Excellent verbal/written communication skills-Proficiency with computers, software, and strong data entry skillsEducation:High SchoolExperience:1-4 yearsQualifications:-Minimum of 1 year medical and or/call center experience required-High School Diploma or GED required-Must pass a multi-state background and drug screen Please apply online or email the recruiter directly at ashleytuccio@spherion.comSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Raleigh, North Carolina
      • Temp to Perm
      • $16.83 - $20.67 per hour
      • 8:00 AM - 5:00 PM (Various Shifts Available)
      Looking for your next customer service/sales position? Great opportunity in the North Raleigh area for experienced customer service rep familiar with CRM and/or SalesforceHybrid position - 1 week in office/1 week remoteLocal candidates to Raleigh, NC only being considered at this timeResponsibilities:- Outbound/Inbound calls - 80% of calls will be outbound- Reestablish existing customer accounts- Through Salesforces, capture customer information and keep information current/updated (CRM or Salesforce experience required)Working hours: 8:00 AM - 5:00 PM (Various Shifts Available)Skills:- Customer Service/Sales both inbound and outbound- Excellent communication and ability to gather information- Data entry- CRM or Salesforce experienceEducation:BachelorsExperience:1-4 yearsQualifications:- 2 years in a customer service and/or sales oriented role- CRM or Salesforce experience required- Bachelors degree preferred Call Sara K. today before this one is gone!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Looking for your next customer service/sales position? Great opportunity in the North Raleigh area for experienced customer service rep familiar with CRM and/or SalesforceHybrid position - 1 week in office/1 week remoteLocal candidates to Raleigh, NC only being considered at this timeResponsibilities:- Outbound/Inbound calls - 80% of calls will be outbound- Reestablish existing customer accounts- Through Salesforces, capture customer information and keep information current/updated (CRM or Salesforce experience required)Working hours: 8:00 AM - 5:00 PM (Various Shifts Available)Skills:- Customer Service/Sales both inbound and outbound- Excellent communication and ability to gather information- Data entry- CRM or Salesforce experienceEducation:BachelorsExperience:1-4 yearsQualifications:- 2 years in a customer service and/or sales oriented role- CRM or Salesforce experience required- Bachelors degree preferred Call Sara K. today before this one is gone!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Spokane, Washington
      • Temp to Perm
      • $18.00 per hour
      • 7:30 AM - 4:30 PM
      Spherion Staffing has an opening for a Administrative / Customer Service Representative. This position offers training to help propel you towards your new career.Responsibilities:* Processing Invoices* Data Entry* Answering Phones* Customer ServiceWorking hours: 7:30 AM - 4:30 PMSkills:* Computer proficient including (Excel, Microsoft word, Microsoft office, Adobe, Power point)* Organizational skills* Clear communication Skills* Adaptability* Customer Service Skills* ProfessionalEducation:High SchoolExperience:1-4 yearsQualifications:* Must be able to sit long periods of time* Excellent time management skills* Able to multitask* Able to work independently * Must pass company background & drug screen test* Must have high school diploma Apply onlineSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Spherion Staffing has an opening for a Administrative / Customer Service Representative. This position offers training to help propel you towards your new career.Responsibilities:* Processing Invoices* Data Entry* Answering Phones* Customer ServiceWorking hours: 7:30 AM - 4:30 PMSkills:* Computer proficient including (Excel, Microsoft word, Microsoft office, Adobe, Power point)* Organizational skills* Clear communication Skills* Adaptability* Customer Service Skills* ProfessionalEducation:High SchoolExperience:1-4 yearsQualifications:* Must be able to sit long periods of time* Excellent time management skills* Able to multitask* Able to work independently * Must pass company background & drug screen test* Must have high school diploma Apply onlineSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Port St Lucie, Florida
      • Temp to Perm
      • $15.00 - $18.00 per hour
      • 8:00 AM - 5:00 PM
      Our Port Saint Lucie Spherion Office is seeking multiple experienced Medical Customer Service Representatives to work in the Ostomy department for a very busy medical call center in Port St. Lucie.Responsibilities:-Handle large amounts of inbound and outbound calls in a timely manner-Keep accurate records of all customer conversations-Follow company protocols when needing to escalate calls to supervisor.-Understand and strive to meet or exceed call center metrics while providing excellent and consistent customer serviceWorking hours: 8:00 AM - 5:00 PMSkills:-Exceptional customer service-Active listening skills-Excellent verbal/written communication skills-Proficiency with computers, software, and strong data entry skillsEducation:High SchoolExperience:1-4 yearsQualifications:-Minimum of 1 year medical and or/call center experience required-High School Diploma or GED required-Must pass a multi-state background and drug screen Please apply online or email the recruiter directly at ashleytuccio@spherion.comSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Our Port Saint Lucie Spherion Office is seeking multiple experienced Medical Customer Service Representatives to work in the Ostomy department for a very busy medical call center in Port St. Lucie.Responsibilities:-Handle large amounts of inbound and outbound calls in a timely manner-Keep accurate records of all customer conversations-Follow company protocols when needing to escalate calls to supervisor.-Understand and strive to meet or exceed call center metrics while providing excellent and consistent customer serviceWorking hours: 8:00 AM - 5:00 PMSkills:-Exceptional customer service-Active listening skills-Excellent verbal/written communication skills-Proficiency with computers, software, and strong data entry skillsEducation:High SchoolExperience:1-4 yearsQualifications:-Minimum of 1 year medical and or/call center experience required-High School Diploma or GED required-Must pass a multi-state background and drug screen Please apply online or email the recruiter directly at ashleytuccio@spherion.comSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Spokane, Washington
      • Temp to Perm
      • $35,000 - $40,000 per year
      • 2:00 PM - 9:30 PM
      Spherion Staffing is looking for Insurance Claims Representative to take inbound calls regarding property and auto claims. You will be performing data entry, customer service and walk the customer through the next steps. We are looking for people who excel at customer service, comfortable on the phones and looking for a career not just a job! These are Direct Hire positions, you will be hired on with the client from day one!Position will be working remotely from home at the beginning but will eventually move into the office.$35,000 annual to start plus 10% shift differential, 2pm - 9:30pm, Mon-Fri with every other Sat, will be off Tue or Wed on week you work SaturdayPositions are Direct Hire with the clientExcellent BenefitsResponsibilities:* Inbound Calls* Customer Service* Data Entry* Continual learning of job and companyWorking hours: 2:00 PM - 9:30 PMSkills:Superior oral communications skills on the telephoneGood written communication skillsProblem solving abilityWorking knowledge of Microsoft OfficeEducation:High SchoolExperience:0-1 yearsQualifications:* Minimum of 6 months of Customer Service experience* High School Diploma or equivalent* Ability to pass a pre-employment background screening Apply onlineSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Spherion Staffing is looking for Insurance Claims Representative to take inbound calls regarding property and auto claims. You will be performing data entry, customer service and walk the customer through the next steps. We are looking for people who excel at customer service, comfortable on the phones and looking for a career not just a job! These are Direct Hire positions, you will be hired on with the client from day one!Position will be working remotely from home at the beginning but will eventually move into the office.$35,000 annual to start plus 10% shift differential, 2pm - 9:30pm, Mon-Fri with every other Sat, will be off Tue or Wed on week you work SaturdayPositions are Direct Hire with the clientExcellent BenefitsResponsibilities:* Inbound Calls* Customer Service* Data Entry* Continual learning of job and companyWorking hours: 2:00 PM - 9:30 PMSkills:Superior oral communications skills on the telephoneGood written communication skillsProblem solving abilityWorking knowledge of Microsoft OfficeEducation:High SchoolExperience:0-1 yearsQualifications:* Minimum of 6 months of Customer Service experience* High School Diploma or equivalent* Ability to pass a pre-employment background screening Apply onlineSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Gainesville, Florida
      • Temp to Perm
      • $15.00 - $16.00 per hour
      • 8:00 AM - 5:00 PM
      Spherion Gainesville, FL has clients in Alachua and Gainesville, FL actively looking for Customer Service Reps. The ability to be able to type 7,000 keystrokes is required. Let's get to work.Responsibilities:- Data entry of demographics- Verify insurance information- Provide excellent customer service via incoming and outgoing telephone calls, emails and other correspondence- Data entry of all customer service inquiries- Work within databases and other programs/applications- Maintain confidentiality at all times- Assist with creating accounts and website questions- Perform other functions or duties as assignedWorking hours: 8:00 AM - 5:00 PMSkills:- Ability to type 7,000 keystrokes- Excellent communication skills both written and verbalEducation:High SchoolExperience:1-4 yearsQualifications:- HS Diploma or GED- Good knowledge of Microsoft Word and Excel Are you ready to start your next career? Please click apply or call us at 352-378-2300 to inquire about our job opportunities.We offer Medical, Dental, 401(k) and bonuses! We pay weekly!Spherion Gainesville, FL is a drug free workplace.Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Spherion Gainesville, FL has clients in Alachua and Gainesville, FL actively looking for Customer Service Reps. The ability to be able to type 7,000 keystrokes is required. Let's get to work.Responsibilities:- Data entry of demographics- Verify insurance information- Provide excellent customer service via incoming and outgoing telephone calls, emails and other correspondence- Data entry of all customer service inquiries- Work within databases and other programs/applications- Maintain confidentiality at all times- Assist with creating accounts and website questions- Perform other functions or duties as assignedWorking hours: 8:00 AM - 5:00 PMSkills:- Ability to type 7,000 keystrokes- Excellent communication skills both written and verbalEducation:High SchoolExperience:1-4 yearsQualifications:- HS Diploma or GED- Good knowledge of Microsoft Word and Excel Are you ready to start your next career? Please click apply or call us at 352-378-2300 to inquire about our job opportunities.We offer Medical, Dental, 401(k) and bonuses! We pay weekly!Spherion Gainesville, FL is a drug free workplace.Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Sarasota, Florida
      • Temp to Perm
      • $15.00 - $16.00 per hour
      • 8:00 AM - 5:00 PM
      This position is responsible for assisting our internal and external customers with product questions and concerns while maintaining a high level of customer service.Responsibilities:-Processing orders-Keying data into PC systems -Scheduling jobs using MS Excel and proprietary industry specific PC applications.-Using telephones to contact customers and vendors. -Route calls to appropriate other Depts. in business. -Be accurate and a solid multi-tasker!Working hours: 8:00 AM - 5:00 PMSkills:MS Excel and PC skills. Alphanumeric data entry skills. Ability to handle calls, call routing and keying simultaneously. Able to work cohesively in a small department / call center.Education:High SchoolExperience:1-4 yearsQualifications:High school diplomaBilingual - English and Spanish (required) Minimum of 2 years of call center and/or administrative based experience. Logistics coordination background extremely helpful. Solid PC and MSExcel skills. Please apply today! Don't miss out.Spherion_gtwb_sarasotaSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      This position is responsible for assisting our internal and external customers with product questions and concerns while maintaining a high level of customer service.Responsibilities:-Processing orders-Keying data into PC systems -Scheduling jobs using MS Excel and proprietary industry specific PC applications.-Using telephones to contact customers and vendors. -Route calls to appropriate other Depts. in business. -Be accurate and a solid multi-tasker!Working hours: 8:00 AM - 5:00 PMSkills:MS Excel and PC skills. Alphanumeric data entry skills. Ability to handle calls, call routing and keying simultaneously. Able to work cohesively in a small department / call center.Education:High SchoolExperience:1-4 yearsQualifications:High school diplomaBilingual - English and Spanish (required) Minimum of 2 years of call center and/or administrative based experience. Logistics coordination background extremely helpful. Solid PC and MSExcel skills. Please apply today! Don't miss out.Spherion_gtwb_sarasotaSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Jacksonville, Florida
      • Temp to Perm
      • $16.50 per hour
      • 8:00 AM - 5:00 PM
      Spherion Jacksonville is looking for a Collections Specialist for our client near St. John's Town Center.Responsibilities:- Run and review customer aging on a weekly basis and address delinquencies- Outbound calls to accounts with past due balances to determine reason for nonpayment- Maintain detailed account notes and follow up information regarding collection calls and status- Make suggestions to improve processes that allow customers to pay invoices within terms- Respond to phone, email, and fax requests from customers for invoice copies, statement copies, proof of deliveries, and other necessary information to allow customers to make payments- Input customer credit card payments/refunds into the system- Resolve customer short payments by determining if credits or repayments are required- Work with appropriate departments to resolve invoice discrepancies related to pricing, tax, or shipping, or duplicate billings- Identify unapplied cash payments and submit requests to match up payments and invoices accurately- Request tax exemption certificates and ensure accounts maintain current exemption status- Assist in managing shared mailbox with incoming customer requests- Recognize when accounts should be escalated for non-payment and take appropriate action to resolve balances- Effectively communicate with Sales Reps when they need to be informed about account status or involved in resolving non-payment issues- Submit electronic billing through customer portals- Maintain bookkeeping databases and spreadsheets, updating information as needed- Communicate with previous clients and customers to request payment and arrange payment plans- Collect payment from customers and accurately record it into the system- Create reports and balance sheets that document overall profits and losses- Update client accounts based on payment or contact informationWorking hours: 8:00 AM - 5:00 PMSkills:- Typing/computer keyboard- Utilize computer software- Retrieve and compile information- Maintain records/logs- Verify data and information- Organize and prioritize information/tasks- Operate office equipment- Verbal communication- Written communication- Investigate, evaluate, recommend action- Basic mathematical concepts (e.g. add, subtract)Education:High SchoolExperience:1-4 yearsQualifications:- High School Diploma or Equivalent- Prior Accounting experience or equivalent combination of education and experience- Ability to develop and maintain collaborative relationships with all levels within the organization- Possess intermediate to advanced level knowledge of Microsoft Office software applications- Use of SAP- 1-3 years experience in Accounts Receivable Please call us today if this sounds like the position you've been looking for!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Spherion Jacksonville is looking for a Collections Specialist for our client near St. John's Town Center.Responsibilities:- Run and review customer aging on a weekly basis and address delinquencies- Outbound calls to accounts with past due balances to determine reason for nonpayment- Maintain detailed account notes and follow up information regarding collection calls and status- Make suggestions to improve processes that allow customers to pay invoices within terms- Respond to phone, email, and fax requests from customers for invoice copies, statement copies, proof of deliveries, and other necessary information to allow customers to make payments- Input customer credit card payments/refunds into the system- Resolve customer short payments by determining if credits or repayments are required- Work with appropriate departments to resolve invoice discrepancies related to pricing, tax, or shipping, or duplicate billings- Identify unapplied cash payments and submit requests to match up payments and invoices accurately- Request tax exemption certificates and ensure accounts maintain current exemption status- Assist in managing shared mailbox with incoming customer requests- Recognize when accounts should be escalated for non-payment and take appropriate action to resolve balances- Effectively communicate with Sales Reps when they need to be informed about account status or involved in resolving non-payment issues- Submit electronic billing through customer portals- Maintain bookkeeping databases and spreadsheets, updating information as needed- Communicate with previous clients and customers to request payment and arrange payment plans- Collect payment from customers and accurately record it into the system- Create reports and balance sheets that document overall profits and losses- Update client accounts based on payment or contact informationWorking hours: 8:00 AM - 5:00 PMSkills:- Typing/computer keyboard- Utilize computer software- Retrieve and compile information- Maintain records/logs- Verify data and information- Organize and prioritize information/tasks- Operate office equipment- Verbal communication- Written communication- Investigate, evaluate, recommend action- Basic mathematical concepts (e.g. add, subtract)Education:High SchoolExperience:1-4 yearsQualifications:- High School Diploma or Equivalent- Prior Accounting experience or equivalent combination of education and experience- Ability to develop and maintain collaborative relationships with all levels within the organization- Possess intermediate to advanced level knowledge of Microsoft Office software applications- Use of SAP- 1-3 years experience in Accounts Receivable Please call us today if this sounds like the position you've been looking for!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Billings, Montana
      • Temp to Perm
      • $17.00 per hour
      • 8:00 AM - 5:00 PM
      Temp to HireInside Sales Representative/Customer ServiceLooking for a full time inside sales person. Taking customer orders, building rapport, customer service, working on an AS400 inhouse computer system. Will be setting up customer orders and order entry. This is a very fast paced environment, customer sells a wide variety of products. Attention to detail and multitasking is a must.This job is M-F 8am to 5pm with an hour for lunch. Business casual dressMust have computer skills, typing and 10 key will be used. Customer service focused.$15.00 to DOE Paid VacationPaid HolidaysInsuranceResponsibilities:Will be working with customer base. This person takes orders and enters them into the system. 10 key, data entry, customer service attention to detail. Very face paced environment.Working hours: 8:00 AM - 5:00 PMSkills:Phone etiquetteComputer skills10 KeyTypingData EntryEducation:High SchoolExperience:0-1 yearsQualifications:Attention to detailCustomer Service experienceAbility to multitask email resumes to Jessicabook@spherion.com, apply online at www.spherion.com/applyCall our office at 406-655-9200Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Temp to HireInside Sales Representative/Customer ServiceLooking for a full time inside sales person. Taking customer orders, building rapport, customer service, working on an AS400 inhouse computer system. Will be setting up customer orders and order entry. This is a very fast paced environment, customer sells a wide variety of products. Attention to detail and multitasking is a must.This job is M-F 8am to 5pm with an hour for lunch. Business casual dressMust have computer skills, typing and 10 key will be used. Customer service focused.$15.00 to DOE Paid VacationPaid HolidaysInsuranceResponsibilities:Will be working with customer base. This person takes orders and enters them into the system. 10 key, data entry, customer service attention to detail. Very face paced environment.Working hours: 8:00 AM - 5:00 PMSkills:Phone etiquetteComputer skills10 KeyTypingData EntryEducation:High SchoolExperience:0-1 yearsQualifications:Attention to detailCustomer Service experienceAbility to multitask email resumes to Jessicabook@spherion.com, apply online at www.spherion.com/applyCall our office at 406-655-9200Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Baton Rouge, Louisiana
      • Temp to Perm
      • $16.00 - $16.50 per hour
      • 8:00 AM - 8:00 PM
      The main function of a call center/customer service specialist is to interact with customers to provide information in response to inquiries about products and services and to handle and resolve complaints. A typical customer service specialist is responsible for determining the clients issue, offer possible solutions or providing follow-up as needed. Customer service agents may be inbound, outbound or a combination of both.Responsibilities:Responsibilities of a customer service specialist is to resolve customer service or billing complaints by performing activities such as exchanging merchandise, refunding money, and adjusting bills. Contact customers to respond to inquiries or to notify them of claim investigation results and any planned adjustments. Refer unresolved customer grievances to designated departments for further investigation. Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken.Working hours: 8:00 AM - 8:00 PMSkills:Verbal and written communication skills, attention to detail, customer service skills and interpersonal skills. Ability to work independently and manage ones time. Ability to accurately document and record customer/client information. Previous experience with computer applications, such as MS Outlook or data entry software.Education:High SchoolExperience:1-4 yearsQualifications:EHS Diploma or EqualSoftware Skills Required: Office, typing If you are interested in this position please visit our website at Spherion.com/apply to create an employee profile and a member from our team will reach out to you. Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      The main function of a call center/customer service specialist is to interact with customers to provide information in response to inquiries about products and services and to handle and resolve complaints. A typical customer service specialist is responsible for determining the clients issue, offer possible solutions or providing follow-up as needed. Customer service agents may be inbound, outbound or a combination of both.Responsibilities:Responsibilities of a customer service specialist is to resolve customer service or billing complaints by performing activities such as exchanging merchandise, refunding money, and adjusting bills. Contact customers to respond to inquiries or to notify them of claim investigation results and any planned adjustments. Refer unresolved customer grievances to designated departments for further investigation. Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken.Working hours: 8:00 AM - 8:00 PMSkills:Verbal and written communication skills, attention to detail, customer service skills and interpersonal skills. Ability to work independently and manage ones time. Ability to accurately document and record customer/client information. Previous experience with computer applications, such as MS Outlook or data entry software.Education:High SchoolExperience:1-4 yearsQualifications:EHS Diploma or EqualSoftware Skills Required: Office, typing If you are interested in this position please visit our website at Spherion.com/apply to create an employee profile and a member from our team will reach out to you. Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Jacksonville, Florida
      • Temp to Perm
      • $16.50 per hour
      • 8:00 AM - 5:00 PM
      Spherion Jacksonville is looking for a Collections Specialist for our client near St. John's Town Center.Responsibilities:- Run and review customer aging on a weekly basis and address delinquencies- Outbound calls to accounts with past due balances to determine reason for nonpayment- Maintain detailed account notes and follow up information regarding collection calls and status- Make suggestions to improve processes that allow customers to pay invoices within terms- Respond to phone, email, and fax requests from customers for invoice copies, statement copies, proof of deliveries, and other necessary information to allow customers to make payments- Input customer credit card payments/refunds into the system- Resolve customer short payments by determining if credits or repayments are required- Work with appropriate departments to resolve invoice discrepancies related to pricing, tax, or shipping, or duplicate billings- Identify unapplied cash payments and submit requests to match up payments and invoices accurately- Request tax exemption certificates and ensure accounts maintain current exemption status- Assist in managing shared mailbox with incoming customer requests- Recognize when accounts should be escalated for non-payment and take appropriate action to resolve balances- Effectively communicate with Sales Reps when they need to be informed about account status or involved in resolving non-payment issues- Submit electronic billing through customer portals- Maintain bookkeeping databases and spreadsheets, updating information as needed- Communicate with previous clients and customers to request payment and arrange payment plans- Collect payment from customers and accurately record it into the system- Create reports and balance sheets that document overall profits and losses- Update client accounts based on payment or contact informationWorking hours: 8:00 AM - 5:00 PMSkills:- Typing/computer keyboard- Utilize computer software- Retrieve and compile information- Maintain records/logs- Verify data and information- Organize and prioritize information/tasks- Operate office equipment- Verbal communication- Written communication- Investigate, evaluate, recommend action- Basic mathematical concepts (e.g. add, subtract)Education:High SchoolExperience:1-4 yearsQualifications:- High School Diploma or Equivalent- Prior Accounting experience or equivalent combination of education and experience- Ability to develop and maintain collaborative relationships with all levels within the organization- Possess intermediate to advanced level knowledge of Microsoft Office software applications- Use of SAP- 1-3 years experience in Accounts Receivable Please call us today if this sounds like the position you've been looking for!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Spherion Jacksonville is looking for a Collections Specialist for our client near St. John's Town Center.Responsibilities:- Run and review customer aging on a weekly basis and address delinquencies- Outbound calls to accounts with past due balances to determine reason for nonpayment- Maintain detailed account notes and follow up information regarding collection calls and status- Make suggestions to improve processes that allow customers to pay invoices within terms- Respond to phone, email, and fax requests from customers for invoice copies, statement copies, proof of deliveries, and other necessary information to allow customers to make payments- Input customer credit card payments/refunds into the system- Resolve customer short payments by determining if credits or repayments are required- Work with appropriate departments to resolve invoice discrepancies related to pricing, tax, or shipping, or duplicate billings- Identify unapplied cash payments and submit requests to match up payments and invoices accurately- Request tax exemption certificates and ensure accounts maintain current exemption status- Assist in managing shared mailbox with incoming customer requests- Recognize when accounts should be escalated for non-payment and take appropriate action to resolve balances- Effectively communicate with Sales Reps when they need to be informed about account status or involved in resolving non-payment issues- Submit electronic billing through customer portals- Maintain bookkeeping databases and spreadsheets, updating information as needed- Communicate with previous clients and customers to request payment and arrange payment plans- Collect payment from customers and accurately record it into the system- Create reports and balance sheets that document overall profits and losses- Update client accounts based on payment or contact informationWorking hours: 8:00 AM - 5:00 PMSkills:- Typing/computer keyboard- Utilize computer software- Retrieve and compile information- Maintain records/logs- Verify data and information- Organize and prioritize information/tasks- Operate office equipment- Verbal communication- Written communication- Investigate, evaluate, recommend action- Basic mathematical concepts (e.g. add, subtract)Education:High SchoolExperience:1-4 yearsQualifications:- High School Diploma or Equivalent- Prior Accounting experience or equivalent combination of education and experience- Ability to develop and maintain collaborative relationships with all levels within the organization- Possess intermediate to advanced level knowledge of Microsoft Office software applications- Use of SAP- 1-3 years experience in Accounts Receivable Please call us today if this sounds like the position you've been looking for!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Bryan, Texas
      • Temp to Perm
      • $12.00 - $15.00 per hour
      • 9:00 AM - 6:00 PM
      We are looking for a professional and enthusiastic individual for a Call Center Representative role with a prominent company who focuses on healthcare. The ideal person is capable of performing in a high pressure, fast paced environment.Responsibilities:Answer incoming calls and electronic requestsRegister new patients, schedule appointments and walk them through initial processProvide excellent customer service by handling complaints, troubleshoot problems and provide information on behalf of the institutionEnsure proper and prompt documentation of all important and/or sensitive patient informationIdentify and adjust any discrepancies in patient information or data collectionCommunicate appointment information and reminders based on the company system and clinic guidelinesCorrespond and deliver patient related messages to the proper location or personAnalyze each patient situation to determine emergent issues that may require immediate triageDe-escalate any issues or calm upset callers while always remain personable and professionalPerform any other necessary tasks per managements' requestWorking hours: 9:00 AM - 6:00 PMSkills:Excellent interpersonal, written and oral communication skillsData entry and typing skillsPersonable and professionalCapable of working in a fast paced environmentProficient in Microsoft Office and Google SuiteEducation:High SchoolExperience:0-1 yearsQualifications:Previous call center experience preferredHigh school diploma Apply nowSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      We are looking for a professional and enthusiastic individual for a Call Center Representative role with a prominent company who focuses on healthcare. The ideal person is capable of performing in a high pressure, fast paced environment.Responsibilities:Answer incoming calls and electronic requestsRegister new patients, schedule appointments and walk them through initial processProvide excellent customer service by handling complaints, troubleshoot problems and provide information on behalf of the institutionEnsure proper and prompt documentation of all important and/or sensitive patient informationIdentify and adjust any discrepancies in patient information or data collectionCommunicate appointment information and reminders based on the company system and clinic guidelinesCorrespond and deliver patient related messages to the proper location or personAnalyze each patient situation to determine emergent issues that may require immediate triageDe-escalate any issues or calm upset callers while always remain personable and professionalPerform any other necessary tasks per managements' requestWorking hours: 9:00 AM - 6:00 PMSkills:Excellent interpersonal, written and oral communication skillsData entry and typing skillsPersonable and professionalCapable of working in a fast paced environmentProficient in Microsoft Office and Google SuiteEducation:High SchoolExperience:0-1 yearsQualifications:Previous call center experience preferredHigh school diploma Apply nowSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Alachua, Florida
      • Temp to Perm
      • $16.50 per hour
      • 10:00 AM - 7:00 PM (Various Shifts Available)
      Spherion Gainesville, FL has a client looking for Representatives to provide customer service in Alachua, FL location. You will use your exceptional customer service skills to excel in this position. Let's get to work. Will provide trainingTemporary with the possibility of a permanent position Alachua, FL Schedule: FT, M-F, 10am - 7pm or 11am - 8pmSalary: $16.50/hrResponsibilities:- Provide excellent customer service via incoming and outgoing telephone calls, emails and other correspondence - Data entry of all customer service inquiries- Work within databases and other programs/applications - Maintain confidentiality at all times- Assist with creating accounts and website questions- Other duties as assignedWorking hours: 10:00 AM - 7:00 PM (Various Shifts Available)Skills:- Able to multitask- Maintain confidentiality- Excellent communication skills both written and verbalEducation:High SchoolExperience:1-4 yearsQualifications:- High School Diploma or equivalent - Salesforce experience highly preferred- Spanish speaking is a plus Are you ready to start your next career? Please click apply or call us at 352-378-2300 to inquire about our job opportunities.We offer Medical, Dental, 401(k) and bonuses! We pay weekly!Spherion Gainesville, FL is a drug free workplace.Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Spherion Gainesville, FL has a client looking for Representatives to provide customer service in Alachua, FL location. You will use your exceptional customer service skills to excel in this position. Let's get to work. Will provide trainingTemporary with the possibility of a permanent position Alachua, FL Schedule: FT, M-F, 10am - 7pm or 11am - 8pmSalary: $16.50/hrResponsibilities:- Provide excellent customer service via incoming and outgoing telephone calls, emails and other correspondence - Data entry of all customer service inquiries- Work within databases and other programs/applications - Maintain confidentiality at all times- Assist with creating accounts and website questions- Other duties as assignedWorking hours: 10:00 AM - 7:00 PM (Various Shifts Available)Skills:- Able to multitask- Maintain confidentiality- Excellent communication skills both written and verbalEducation:High SchoolExperience:1-4 yearsQualifications:- High School Diploma or equivalent - Salesforce experience highly preferred- Spanish speaking is a plus Are you ready to start your next career? Please click apply or call us at 352-378-2300 to inquire about our job opportunities.We offer Medical, Dental, 401(k) and bonuses! We pay weekly!Spherion Gainesville, FL is a drug free workplace.Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Alachua, Florida
      • Temp to Perm
      • $16.50 per hour
      • 10:00 AM - 8:00 PM
      Spherion Gainesville, FL has a client looking for Representatives to provide customer service in Alachua, FL location. You will use your exceptional customer service skills to excel in this position. Let's get to work. Will provide trainingTemporary with the possibility of a permanent position Alachua, FL Schedule: FT, M-F, 10am - 7pm or 11am - 8pmSalary: $16.50/hrResponsibilities:- Provide excellent customer service via incoming and outgoing telephone calls, emails and other correspondence - Data entry of all customer service inquiries- Work within databases and other programs/applications - Maintain confidentiality at all times- Assist with creating accounts and website questions- Other duties as assignedWorking hours: 10:00 AM - 8:00 PMSkills:- Able to multitask- Maintain confidentiality- Excellent communication skills both written and verbalEducation:High SchoolExperience:1-4 yearsQualifications:- High School Diploma or equivalent - Salesforce experience highly preferred- Bilingual English/Spanish a plus Are you ready to start your next career? Please click apply or call us at 352-378-2300 to inquire about our job opportunities.We offer Medical, Dental, 401(k) and bonuses! We pay weekly!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Spherion Gainesville, FL has a client looking for Representatives to provide customer service in Alachua, FL location. You will use your exceptional customer service skills to excel in this position. Let's get to work. Will provide trainingTemporary with the possibility of a permanent position Alachua, FL Schedule: FT, M-F, 10am - 7pm or 11am - 8pmSalary: $16.50/hrResponsibilities:- Provide excellent customer service via incoming and outgoing telephone calls, emails and other correspondence - Data entry of all customer service inquiries- Work within databases and other programs/applications - Maintain confidentiality at all times- Assist with creating accounts and website questions- Other duties as assignedWorking hours: 10:00 AM - 8:00 PMSkills:- Able to multitask- Maintain confidentiality- Excellent communication skills both written and verbalEducation:High SchoolExperience:1-4 yearsQualifications:- High School Diploma or equivalent - Salesforce experience highly preferred- Bilingual English/Spanish a plus Are you ready to start your next career? Please click apply or call us at 352-378-2300 to inquire about our job opportunities.We offer Medical, Dental, 401(k) and bonuses! We pay weekly!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Winchester, Virginia
      • Temp to Perm
      • $15.00 per hour
      • 8:00 AM - 6:00 PM
      .Responsibilities:Work within a queue to:Make a high volume of calls to verify information providedSend emails, faxes and other written communication to applicants, third-party entities, and internal stakeholdersReceive and enter data into the system according to established protocolsFollow scripts and guided call path within proprietary softwareMaintain established performance metrics including calls per hour and qualityAdhere to established processes and proceduresAdhere to confidentiality guidelines and legal compliance regulations as requiredEscalate orders as appropriateFocus on Aviation/FAA order processingWorking hours: 8:00 AM - 6:00 PMSkills:.Education:High SchoolExperience:1-4 yearsQualifications:High School Diploma or equivalent1-2 years of work experienceStrong verbal & written communication skillsStrong customer service, phone, and Internet research skillsAble to read from a script and type notes at the same timeAble to work in a high production environment meeting assigned quotasMinimum 40 wpm typing with accuracyKnowledge of Microsoft Office (Outlook required) (Office 365 preferred), Internet, and ability to learn new technologyPrevious experience using proprietary software (preferred)Ability to foster communication across departments.Ability to work independently and with minimal supervision.Multilingual preferred. .Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      .Responsibilities:Work within a queue to:Make a high volume of calls to verify information providedSend emails, faxes and other written communication to applicants, third-party entities, and internal stakeholdersReceive and enter data into the system according to established protocolsFollow scripts and guided call path within proprietary softwareMaintain established performance metrics including calls per hour and qualityAdhere to established processes and proceduresAdhere to confidentiality guidelines and legal compliance regulations as requiredEscalate orders as appropriateFocus on Aviation/FAA order processingWorking hours: 8:00 AM - 6:00 PMSkills:.Education:High SchoolExperience:1-4 yearsQualifications:High School Diploma or equivalent1-2 years of work experienceStrong verbal & written communication skillsStrong customer service, phone, and Internet research skillsAble to read from a script and type notes at the same timeAble to work in a high production environment meeting assigned quotasMinimum 40 wpm typing with accuracyKnowledge of Microsoft Office (Outlook required) (Office 365 preferred), Internet, and ability to learn new technologyPrevious experience using proprietary software (preferred)Ability to foster communication across departments.Ability to work independently and with minimal supervision.Multilingual preferred. .Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • McAllen, Texas
      • Temp to Perm
      • $10.00 - $13.00 per hour
      • 8:00 AM - 5:00 PM
      We are hiring a Customer Service Representative to manage customer queries, orders, etc. .You will also be asked to input data in the system.This is a temp to hire position, Monday through Saturday, full time, HURRY Only 2 positions available!Responsibilities:Maintaining a positive, empathetic and professional attitude toward customers at all times.Responding promptly to customer inquiries.Communicating with customers through various channels.Processing orders, forms, applications, and requests.Keeping records of customer interactions, Communicating and coordinating with colleagues as necessary.Providing feedback on the efficiency of the customer service process.Managing a team of junior customer service representatives.Ensure customer satisfaction and provide professional customer support.Working hours: 8:00 AM - 5:00 PMSkills:Able to work in a multi task environmentCommunications SkillCustomer service skillsAbility to stay calm when customers are stressed or upset.Comfortable using computers.Experience working with customer support.Education:High SchoolExperience:0-1 yearsQualifications:1+ Years of experience in customer service( Commercial, call center etc) Ability to work Monday through SaturdayAttention to detail Apply online: www.spherion.com/apply and please call 956-961-4298.Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      We are hiring a Customer Service Representative to manage customer queries, orders, etc. .You will also be asked to input data in the system.This is a temp to hire position, Monday through Saturday, full time, HURRY Only 2 positions available!Responsibilities:Maintaining a positive, empathetic and professional attitude toward customers at all times.Responding promptly to customer inquiries.Communicating with customers through various channels.Processing orders, forms, applications, and requests.Keeping records of customer interactions, Communicating and coordinating with colleagues as necessary.Providing feedback on the efficiency of the customer service process.Managing a team of junior customer service representatives.Ensure customer satisfaction and provide professional customer support.Working hours: 8:00 AM - 5:00 PMSkills:Able to work in a multi task environmentCommunications SkillCustomer service skillsAbility to stay calm when customers are stressed or upset.Comfortable using computers.Experience working with customer support.Education:High SchoolExperience:0-1 yearsQualifications:1+ Years of experience in customer service( Commercial, call center etc) Ability to work Monday through SaturdayAttention to detail Apply online: www.spherion.com/apply and please call 956-961-4298.Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Jacksonville, Florida
      • Temp to Perm
      • $18.00 per hour
      • 8:00 AM - 5:00 PM
      Spherion Jacksonville is looking for an Account Manager for our client in Riverside. The Account Manager position is responsible for the implementation of new clients, as well as ongoing management of existing clients. This position requires strong customer service, critical thinking, and time management skills. Individuals in this position are expected to promptly answer emails and phone calls from clients and brokers regarding account inquiries, processing and auditing of client data, and contact clients regarding account information, when necessary.Responsibilities:Work with a team of professionals to complete Affordable Care Act reporting for assigned national customersAct as the main point of contact for all assigned clients and brokersBuild and strengthen client relationships to achieve long-term partnerships- Maintain accurate client records and track contract updates- Liaise between the client and internal teams- Ongoing planning sessions and training to educate clients- Perform regulatory audits- Regularly work 40+ hour weeks as workload requires and as approved by manager- Additional duties as requested by managementWorking hours: 8:00 AM - 5:00 PMSkills:- Communicate effectively in both written and verbal form- Professional- Experience in delivering client-focused solutions based on customer needs- Ability to work both independently and as part of a team- Manage time-sensitive tasks effectively- Above average knowledge of Excel, Word, and PowerPoint- Exceptional decision-making, organizational, and administrative skills- Flexible mindset and willingness to take on new challenges- Thrive in a fast-paced environment- Maintain strict deadlines- Attention to detailEducation:AssociateExperience:1-4 yearsQualifications:- High school diploma or equivalent required- Associate degree preferred- Bachelor's degree preferred- Customer service/account management experience required- Sales Please call us today if this is a good fit for you!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Spherion Jacksonville is looking for an Account Manager for our client in Riverside. The Account Manager position is responsible for the implementation of new clients, as well as ongoing management of existing clients. This position requires strong customer service, critical thinking, and time management skills. Individuals in this position are expected to promptly answer emails and phone calls from clients and brokers regarding account inquiries, processing and auditing of client data, and contact clients regarding account information, when necessary.Responsibilities:Work with a team of professionals to complete Affordable Care Act reporting for assigned national customersAct as the main point of contact for all assigned clients and brokersBuild and strengthen client relationships to achieve long-term partnerships- Maintain accurate client records and track contract updates- Liaise between the client and internal teams- Ongoing planning sessions and training to educate clients- Perform regulatory audits- Regularly work 40+ hour weeks as workload requires and as approved by manager- Additional duties as requested by managementWorking hours: 8:00 AM - 5:00 PMSkills:- Communicate effectively in both written and verbal form- Professional- Experience in delivering client-focused solutions based on customer needs- Ability to work both independently and as part of a team- Manage time-sensitive tasks effectively- Above average knowledge of Excel, Word, and PowerPoint- Exceptional decision-making, organizational, and administrative skills- Flexible mindset and willingness to take on new challenges- Thrive in a fast-paced environment- Maintain strict deadlines- Attention to detailEducation:AssociateExperience:1-4 yearsQualifications:- High school diploma or equivalent required- Associate degree preferred- Bachelor's degree preferred- Customer service/account management experience required- Sales Please call us today if this is a good fit for you!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Fort Wayne, Indiana
      • Temp to Perm
      • $15.00 per hour
      • 8:00 AM - 5:00 PM
      Spherion is hiring for a manual operations customer service representative in Fort Wayne, IN!Shift and Pay:8:00 AM-5:00 PMMonday-Friday$15/HRResponsibilities:-Provide operational support and service to all business segments supported by Manual Ops, ensuring timely issuance of policies, endorsements, and other service requests.-Ensure team accuracy related to manual production tasks, including but not limited to policy and endorsement issuance as well as credentialing letters and loss runs.-Entry of paper application data into a mainframe, Oasis, OnBase, or database for new business and/or renewal accounts.-Entry of mid-term transactions into a mainframe, Oasis, OnBase, or database in support of existing accounts.-Reconciling system generated reports against the imaging system to ensure all work items are within the acceptable turnaround time.-Accountable for administrative tasks, including but not limited to: Return Mail, Scanning, Indexing, Mailing, Faxing and Filing.-Maintain weekly metrics on accuracy/volumes of routine processing items utilizing appropriate tracking sheets.-Support functional areas as needed and as requested by supervising manager.Working hours: 8:00 AM - 5:00 PMSkills:-Attention to detail maintaining high levels of accuracy.-Success in a high volume environments requiring personal organization, multitasking, & regular reprioritization with short turnaround time on items of high impact.-Proven ability to work independently and as part of a team; effectively learning new tasks.Education:High SchoolExperience:0-1 yearsQualifications:-Microsoft Office experience including Outlook, Excel and Word-High School diploma Apply Today! Once you apply, call or text 260-496-9900 to schedule your interview!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Spherion is hiring for a manual operations customer service representative in Fort Wayne, IN!Shift and Pay:8:00 AM-5:00 PMMonday-Friday$15/HRResponsibilities:-Provide operational support and service to all business segments supported by Manual Ops, ensuring timely issuance of policies, endorsements, and other service requests.-Ensure team accuracy related to manual production tasks, including but not limited to policy and endorsement issuance as well as credentialing letters and loss runs.-Entry of paper application data into a mainframe, Oasis, OnBase, or database for new business and/or renewal accounts.-Entry of mid-term transactions into a mainframe, Oasis, OnBase, or database in support of existing accounts.-Reconciling system generated reports against the imaging system to ensure all work items are within the acceptable turnaround time.-Accountable for administrative tasks, including but not limited to: Return Mail, Scanning, Indexing, Mailing, Faxing and Filing.-Maintain weekly metrics on accuracy/volumes of routine processing items utilizing appropriate tracking sheets.-Support functional areas as needed and as requested by supervising manager.Working hours: 8:00 AM - 5:00 PMSkills:-Attention to detail maintaining high levels of accuracy.-Success in a high volume environments requiring personal organization, multitasking, & regular reprioritization with short turnaround time on items of high impact.-Proven ability to work independently and as part of a team; effectively learning new tasks.Education:High SchoolExperience:0-1 yearsQualifications:-Microsoft Office experience including Outlook, Excel and Word-High School diploma Apply Today! Once you apply, call or text 260-496-9900 to schedule your interview!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Edinburg, Texas
      • Temp to Perm
      • $14.00 - $15.00 per hour
      • 8:00 AM - 6:30 PM
      Positions provide customer services via telephone to clients regarding the selection, enrollment, and eligibility requirements for various Texas Health and Social Services Programs, including but not limited to Medicaid, Supplemental Nutrition Assistance Program or SNAP (formerly food stamps), and Children's Health Insurance Program (CHIP).START DATES: 04/04/2022, 04/11/2022, 04/25/2022 !!!***MUST LIVE WITHIN 50 MILES OF EDINBURG, TX***Responsibilities:- Practices active listening in order to take each caller?s concerns seriously, fully understands the issue and then provides appropriate resolution or appropriate direction for next steps. - Provides callers with an unbiased presentation of programs to assist customers with application and eligibility requirements and program questions, transferring callers to other Call Center units as needed. - Answers customer questions including but not limited to items regarding available providers and enrollment processes in a prompt, courteous, and concise manner. - Accesses, reads, and interprets customers and provider data elements on the various computer systems. - Clearly communicates case and case processing information to the caller.- Multi-tasks by simultaneously communicating with the client while researching their case and documenting the call.- Continues to learn and refine program and computer navigation skills in response to updated policy and computer systems. - Documents all customer encounters in clear and concise records. - Meets individual performance standards, including the confidentiality and security of information. - Performs other duties as may be assigned by management.Working hours: 8:00 AM - 6:30 PMSkills:Required skills and abilities should include but not be limited to the following:- Ability to perform comfortably in a fast-paced, deadline-oriented work environment. - Ability to successfully execute many complex tasks simultaneously. - Ability to work as a team member, as well as independently.- Ability to regularly attend work at various shift times as assigned.Education:No Degree RequiredExperience:1-4 yearsQualifications:Education:** No HS diploma required! **Experience:Minimum 1 year experience in health care, human services, or customer service; knowledge/experience with Texas Medicaid and managed care programs. Experience working with culturally and linguistically diverse, and disadvantaged populations in a courteous and effective manner To start the hiring process please apply online and be sure to include a resume.Once you've completed the application, please also follow up via phone or text to 956-961-4298.Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Positions provide customer services via telephone to clients regarding the selection, enrollment, and eligibility requirements for various Texas Health and Social Services Programs, including but not limited to Medicaid, Supplemental Nutrition Assistance Program or SNAP (formerly food stamps), and Children's Health Insurance Program (CHIP).START DATES: 04/04/2022, 04/11/2022, 04/25/2022 !!!***MUST LIVE WITHIN 50 MILES OF EDINBURG, TX***Responsibilities:- Practices active listening in order to take each caller?s concerns seriously, fully understands the issue and then provides appropriate resolution or appropriate direction for next steps. - Provides callers with an unbiased presentation of programs to assist customers with application and eligibility requirements and program questions, transferring callers to other Call Center units as needed. - Answers customer questions including but not limited to items regarding available providers and enrollment processes in a prompt, courteous, and concise manner. - Accesses, reads, and interprets customers and provider data elements on the various computer systems. - Clearly communicates case and case processing information to the caller.- Multi-tasks by simultaneously communicating with the client while researching their case and documenting the call.- Continues to learn and refine program and computer navigation skills in response to updated policy and computer systems. - Documents all customer encounters in clear and concise records. - Meets individual performance standards, including the confidentiality and security of information. - Performs other duties as may be assigned by management.Working hours: 8:00 AM - 6:30 PMSkills:Required skills and abilities should include but not be limited to the following:- Ability to perform comfortably in a fast-paced, deadline-oriented work environment. - Ability to successfully execute many complex tasks simultaneously. - Ability to work as a team member, as well as independently.- Ability to regularly attend work at various shift times as assigned.Education:No Degree RequiredExperience:1-4 yearsQualifications:Education:** No HS diploma required! **Experience:Minimum 1 year experience in health care, human services, or customer service; knowledge/experience with Texas Medicaid and managed care programs. Experience working with culturally and linguistically diverse, and disadvantaged populations in a courteous and effective manner To start the hiring process please apply online and be sure to include a resume.Once you've completed the application, please also follow up via phone or text to 956-961-4298.Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Titusville, Florida
      • Temp to Perm
      • $14.00 - $16.00 per hour
      • 8:30 AM - 5:00 PM
      The Melbourne Spherion Office is seeking an experienced Medical CSR to work at a medical office on a temp to hire opportunity paying $14- $16/hr in Titusville.Responsibilities:-Develop and maintain working knowledge of current products and services offered by the company-Answer all calls and emails in a timely manner, in adherence to their goals-Document all call information according to standard operating procedures-Answer questions about products and services, retail stores, general service line information and other information as necessary based on customer call needs-Process orders, route calls to appropriate resource, and follow up on customer calls where necessary-Review all required documentation to ensure accuracy-Accurately process, verify, and/or submit documentation and orders-Complete insurance verification to determine patient's eligibility, coverage, co-insurances, and deductibles-Obtain pre-authorization if required by an insurance carrier and process physician orders to insurance carriers for approval and authorization when required-Must be able to navigate through multiple online EMR systems to obtain applicable documentation-Enter and review all pertinent information in EMR system including authorizations and expiration datesWorking hours: 8:30 AM - 5:00 PMSkills:-Excellent customer service skills-Analytical and problem-solving skills with attention to detail-Decision Making-Excellent ability to communicate both verbally and in writing-Ability to prioritize and manage multiple tasks-Proficient computer skills and knowledge of Microsoft Office-General knowledge of Medicare, Medicaid, and Commercial health plan methodologies and documentation requirements preferred.-Ability to adapt and be flexible in a rapidly changing environment, be patient, accountable, proactive, take initiative and work effectively on a team.-Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. -Ability to work independently as well as follow detailed directives-Solid ability to learn new technologies and possess the technical aptitude required to understand flow of data through systems as well as system interaction Computer skills including knowledge of Microsoft Office applicationsEducation:High SchoolExperience:1-4 yearsQualifications:-High School Diploma or equivalent-One (1) year work related experience in health care administrative, financial, or insurance customer services, claims, billing, call center or management regardless of industry.-Previous medical experience is required Please apply online or email your resume directly the recruiter ashleytuccio@spherion.com for considerationSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      The Melbourne Spherion Office is seeking an experienced Medical CSR to work at a medical office on a temp to hire opportunity paying $14- $16/hr in Titusville.Responsibilities:-Develop and maintain working knowledge of current products and services offered by the company-Answer all calls and emails in a timely manner, in adherence to their goals-Document all call information according to standard operating procedures-Answer questions about products and services, retail stores, general service line information and other information as necessary based on customer call needs-Process orders, route calls to appropriate resource, and follow up on customer calls where necessary-Review all required documentation to ensure accuracy-Accurately process, verify, and/or submit documentation and orders-Complete insurance verification to determine patient's eligibility, coverage, co-insurances, and deductibles-Obtain pre-authorization if required by an insurance carrier and process physician orders to insurance carriers for approval and authorization when required-Must be able to navigate through multiple online EMR systems to obtain applicable documentation-Enter and review all pertinent information in EMR system including authorizations and expiration datesWorking hours: 8:30 AM - 5:00 PMSkills:-Excellent customer service skills-Analytical and problem-solving skills with attention to detail-Decision Making-Excellent ability to communicate both verbally and in writing-Ability to prioritize and manage multiple tasks-Proficient computer skills and knowledge of Microsoft Office-General knowledge of Medicare, Medicaid, and Commercial health plan methodologies and documentation requirements preferred.-Ability to adapt and be flexible in a rapidly changing environment, be patient, accountable, proactive, take initiative and work effectively on a team.-Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. -Ability to work independently as well as follow detailed directives-Solid ability to learn new technologies and possess the technical aptitude required to understand flow of data through systems as well as system interaction Computer skills including knowledge of Microsoft Office applicationsEducation:High SchoolExperience:1-4 yearsQualifications:-High School Diploma or equivalent-One (1) year work related experience in health care administrative, financial, or insurance customer services, claims, billing, call center or management regardless of industry.-Previous medical experience is required Please apply online or email your resume directly the recruiter ashleytuccio@spherion.com for considerationSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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