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    92 jobs found for Customer Service - Page 1

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      • Williamsport, Pennsylvania
      • Temp to Perm
      • 9:30am -6pm
      We are hiring Recovery Collection Reps. in Williamsport, PA! The positon services a portfolio of accounts which are in deliquent payment  -Temp to hire -Weekly pay -Benefits offered
      We are hiring Recovery Collection Reps. in Williamsport, PA! The positon services a portfolio of accounts which are in deliquent payment  -Temp to hire -Weekly pay -Benefits offered
      • Frederick, Maryland
      • Temporary
      • $14.00 - $16.00 per hour
      • 7:00 AM - 4:00 PM
      Parts counter customer service.Experience with tractor parts preferred.Good customer service and computer skills.Responsibilities:Pulling parts and supporting customer requests from computer and catalogs.Working hours: 7:00 AM - 4:00 PMSkills:Customer service.Education:No Degree RequiredExperience:0-1 yearsQualifications:Cataloging Experience! (301)694-7700Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Parts counter customer service.Experience with tractor parts preferred.Good customer service and computer skills.Responsibilities:Pulling parts and supporting customer requests from computer and catalogs.Working hours: 7:00 AM - 4:00 PMSkills:Customer service.Education:No Degree RequiredExperience:0-1 yearsQualifications:Cataloging Experience! (301)694-7700Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Frederick, Maryland
      • Temporary
      • $14.00 - $16.00 per hour
      • 7:00 AM - 4:00 PM (Various Shifts Available)
      Parts counter customer service.Experience with tractor parts preferred.Good customer service and computer skills.Responsibilities:Pulling parts and supporting customer requests from computer and catalogs.Working hours: 7:00 AM - 4:00 PM (Various Shifts Available)Skills:Customer service.Education:No Degree RequiredExperience:0-1 yearsQualifications:Cataloging Experience! (301)694-7700Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Parts counter customer service.Experience with tractor parts preferred.Good customer service and computer skills.Responsibilities:Pulling parts and supporting customer requests from computer and catalogs.Working hours: 7:00 AM - 4:00 PM (Various Shifts Available)Skills:Customer service.Education:No Degree RequiredExperience:0-1 yearsQualifications:Cataloging Experience! (301)694-7700Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Fresno, California
      • Temp to Perm
      • $16.00 per hour
      • 8:30 AM - 5:00 PM
      The Customer Service Specialists works in a fast-paced environment answering inbound calls and making outbound calls. Growing company distributes medical supplies to patients.Responsibilities:Customer Service Specialists are responsible for handling incoming calls, returning calls and keeping customers abreast of their order process. Listening to better understand customers challenges to identify changes in customer's requests/orders. Maybe responsible for obtaining, analyze, and verify the accuracy of information received from referrals, create orders, and or schedule the patient to receive equipment as ordered by their doctor. Customer Service Specialists should help educate Patients of their financial responsibility when applicable.Working hours: 8:30 AM - 5:00 PMSkills:Excellent customer service skills- Excellent ability to communicate both verbally and in writing- Proficient computer skills and knowledge of Microsoft Office- General knowledge of Medicare, Medicaid, and Commercial health plan methodologies and documentation requirements preferred.- Ability to adapt and be flexible in a rapidly changing environment, be patient, accountable, proactive, take initiativeand work effectively on a team.Education:High SchoolExperience:1-4 yearsQualifications:High School Diploma or equivalent??? One (1) year work related experience in health care administrative, financial, or insurance customer services,claims, billing, call center or management regardless of industry. Apply today at www.spherion.com/apply/75050 and then call our office at 559-251-4040!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.San Francisco Fair Chance Ordinance:Qualified applicants in San Francisco with criminal histories will be considered for employment in accordance with the San Francisco Fair Chance Ordinance.
      The Customer Service Specialists works in a fast-paced environment answering inbound calls and making outbound calls. Growing company distributes medical supplies to patients.Responsibilities:Customer Service Specialists are responsible for handling incoming calls, returning calls and keeping customers abreast of their order process. Listening to better understand customers challenges to identify changes in customer's requests/orders. Maybe responsible for obtaining, analyze, and verify the accuracy of information received from referrals, create orders, and or schedule the patient to receive equipment as ordered by their doctor. Customer Service Specialists should help educate Patients of their financial responsibility when applicable.Working hours: 8:30 AM - 5:00 PMSkills:Excellent customer service skills- Excellent ability to communicate both verbally and in writing- Proficient computer skills and knowledge of Microsoft Office- General knowledge of Medicare, Medicaid, and Commercial health plan methodologies and documentation requirements preferred.- Ability to adapt and be flexible in a rapidly changing environment, be patient, accountable, proactive, take initiativeand work effectively on a team.Education:High SchoolExperience:1-4 yearsQualifications:High School Diploma or equivalent??? One (1) year work related experience in health care administrative, financial, or insurance customer services,claims, billing, call center or management regardless of industry. Apply today at www.spherion.com/apply/75050 and then call our office at 559-251-4040!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.San Francisco Fair Chance Ordinance:Qualified applicants in San Francisco with criminal histories will be considered for employment in accordance with the San Francisco Fair Chance Ordinance.
      • Frederick, Maryland
      • Temporary
      • $14.00 - $16.00 per hour
      • 7:00 AM - 4:00 PM (Various Shifts Available)
      Parts counter customer service.Experience with tractor parts preferred.Good customer service and computer skills.Responsibilities:Pulling parts and supporting customer requests from computer and catalogs.Working hours: 7:00 AM - 4:00 PM (Various Shifts Available)Skills:Customer service.Education:No Degree RequiredExperience:0-1 yearsQualifications:Cataloging Experience! (301)694-7700Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Parts counter customer service.Experience with tractor parts preferred.Good customer service and computer skills.Responsibilities:Pulling parts and supporting customer requests from computer and catalogs.Working hours: 7:00 AM - 4:00 PM (Various Shifts Available)Skills:Customer service.Education:No Degree RequiredExperience:0-1 yearsQualifications:Cataloging Experience! (301)694-7700Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Reno, Nevada
      • Temp to Perm
      • $15.00 per hour
      • 8:00 AM - 4:30 PM
      Inbound call center openings available for South Reno based location, Temp to hire. Assisting auto insurance members with membership renewal, coverage questions, and other inquiries. Working hours are typically Monday-Friday 8am-4:30pm, but shift times will vary and weekend coverage is required.This is a call center position. Our representatives assist auto insurance members by addressing inquiries in relations to the client's auto insurance policies.Responsibilities:Representatives are expected to:-Take inbound phone calls from auto insurance members and assist them with their insurance needs.-Complete outbound call campaigns. These do not involve cold calling and are in follow up to inquiries made by the customer.Working hours: 8:00 AM - 4:30 PMSkills:Customer service skillsPhone skillsComputer skills, outlook preferred.Education:No Degree RequiredExperience:1-4 yearsQualifications:Previous call center experience preferred, but customer service experience will be considered as well1-4 years of previous experience in either fieldBackground check required Apply today, positions begin early NovemberSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Inbound call center openings available for South Reno based location, Temp to hire. Assisting auto insurance members with membership renewal, coverage questions, and other inquiries. Working hours are typically Monday-Friday 8am-4:30pm, but shift times will vary and weekend coverage is required.This is a call center position. Our representatives assist auto insurance members by addressing inquiries in relations to the client's auto insurance policies.Responsibilities:Representatives are expected to:-Take inbound phone calls from auto insurance members and assist them with their insurance needs.-Complete outbound call campaigns. These do not involve cold calling and are in follow up to inquiries made by the customer.Working hours: 8:00 AM - 4:30 PMSkills:Customer service skillsPhone skillsComputer skills, outlook preferred.Education:No Degree RequiredExperience:1-4 yearsQualifications:Previous call center experience preferred, but customer service experience will be considered as well1-4 years of previous experience in either fieldBackground check required Apply today, positions begin early NovemberSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Decatur, Illinois
      • Temp to Perm
      • $15.00 - $16.00 per hour
      • 8:00 AM - 5:00 PM
      A customer service representative will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.Responsibilities:- Providing introductory information to new customers- Ensuring that customers are satisfied with products or services- Following up with clients or customers to check that they???re still satisfied with any purchases- Letting customers or clients know about additional products or services- Determining the quickest, most effective ways to answer a client???s or customer???s questions- Escalating queries and concerns- Troubleshooting common issues with a product or service- Working with a team of CSRs and other departments to find appropriate solutionsWorking hours: 8:00 AM - 5:00 PMSkills:- Ability to multi-task, prioritize, and manage time effectively- Ability to stay calm when customers are stressed or upset- Comfortable using computers.- Experience working with customer support.Education:High SchoolExperience:1-4 yearsQualifications:-High school diploma, general education degree, or equivalent-Ability to stay calm when customers are stressed or upset-Comfortable using computers.-Experience working with customer support. Apply today at: https://www.spherion.com/apply/75103/Spherion thinks you deserve more cash this holiday season, so we're giving away thousands in our Spherion Get More! Giveaway. Each week you work for us* between Oct. 18 - Dec. 1, you get a digital scratchcard with a chance to win up to $100 cash instantly and an entry to win the big cash prizes: $2,500 or $10,000! Learn more here: https://www.spherion.com/getmore/Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      A customer service representative will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.Responsibilities:- Providing introductory information to new customers- Ensuring that customers are satisfied with products or services- Following up with clients or customers to check that they???re still satisfied with any purchases- Letting customers or clients know about additional products or services- Determining the quickest, most effective ways to answer a client???s or customer???s questions- Escalating queries and concerns- Troubleshooting common issues with a product or service- Working with a team of CSRs and other departments to find appropriate solutionsWorking hours: 8:00 AM - 5:00 PMSkills:- Ability to multi-task, prioritize, and manage time effectively- Ability to stay calm when customers are stressed or upset- Comfortable using computers.- Experience working with customer support.Education:High SchoolExperience:1-4 yearsQualifications:-High school diploma, general education degree, or equivalent-Ability to stay calm when customers are stressed or upset-Comfortable using computers.-Experience working with customer support. Apply today at: https://www.spherion.com/apply/75103/Spherion thinks you deserve more cash this holiday season, so we're giving away thousands in our Spherion Get More! Giveaway. Each week you work for us* between Oct. 18 - Dec. 1, you get a digital scratchcard with a chance to win up to $100 cash instantly and an entry to win the big cash prizes: $2,500 or $10,000! Learn more here: https://www.spherion.com/getmore/Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Cape Coral, Florida
      • Temp to Perm
      • $15.50 per hour
      • 12:00 PM - 9:00 PM
      Spherion staffing is hiring Customer Service Rockstars for a pharmaceutical company in Cape Coral Fl. Shift runs from 12:30 PM to 9:00 PM. You would train for 2 weeks on the morning shift. This is a temp to hire opportunity. Once you go permanent you rare eligible for their full benefits package.Responsibilities:- Handle customer inquiries and complaints- Provide information about the products and services- Troubleshoot and resolve product issues and concerns- Document and update customer records based on interactions- Develop and maintain a knowledge base of the evolving products and servicesWorking hours: 12:00 PM - 9:00 PMSkills:- Ability to build rapport with clients- Ability to prioritize and multitask- Positive and professional demeanor- Excellent written and verbal communication skillsEducation:High SchoolExperience:0-1 yearsQualifications:- High School Diploma or equivalent- Previous experience in customer service, sales, or other related fields Apply for immediate consideration! We can interview onsite or virtually. Spherion_gtwb_fortmyersSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Spherion staffing is hiring Customer Service Rockstars for a pharmaceutical company in Cape Coral Fl. Shift runs from 12:30 PM to 9:00 PM. You would train for 2 weeks on the morning shift. This is a temp to hire opportunity. Once you go permanent you rare eligible for their full benefits package.Responsibilities:- Handle customer inquiries and complaints- Provide information about the products and services- Troubleshoot and resolve product issues and concerns- Document and update customer records based on interactions- Develop and maintain a knowledge base of the evolving products and servicesWorking hours: 12:00 PM - 9:00 PMSkills:- Ability to build rapport with clients- Ability to prioritize and multitask- Positive and professional demeanor- Excellent written and verbal communication skillsEducation:High SchoolExperience:0-1 yearsQualifications:- High School Diploma or equivalent- Previous experience in customer service, sales, or other related fields Apply for immediate consideration! We can interview onsite or virtually. Spherion_gtwb_fortmyersSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Asheville, North Carolina
      • Temporary
      • $13.75 - $14.00 per hour
      • 8:00 AM - 5:00 PM
      Spherion is hiring for Customer Service Representatives for a Government Entity located here in Buncombe County NC. While customer service experience is preferred, it is not required. Entry level candidates are encouraged to apply!Responsibilities:-Interact directly with clients via telephone, email, online chat or in person to provide support and information-Utilize customer contact list to schedule appointments and track pertinent information-Field customer questions and concerns and forward all issues to the assigned specialist or other appropriate team member-Maintain customer accounts and records of client interactions with details entered into databaseWorking hours: 8:00 AM - 5:00 PMSkills:Excellent communication skills including active listeningAble to work in a fast paced, very busy environmentDetail oriented and organizedProficient on computers and technologyAble to multi-task and work on several projects at onceEducation:High SchoolExperience:1-4 yearsQualifications:At least 1 year customer service experience Proficient on Google Suites and MS Office SuitesPrevious customer service experience a plusType 50+ WPM Apply today at www.spherion.com or text the word "JOBS" to 828-348-0390!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Spherion is hiring for Customer Service Representatives for a Government Entity located here in Buncombe County NC. While customer service experience is preferred, it is not required. Entry level candidates are encouraged to apply!Responsibilities:-Interact directly with clients via telephone, email, online chat or in person to provide support and information-Utilize customer contact list to schedule appointments and track pertinent information-Field customer questions and concerns and forward all issues to the assigned specialist or other appropriate team member-Maintain customer accounts and records of client interactions with details entered into databaseWorking hours: 8:00 AM - 5:00 PMSkills:Excellent communication skills including active listeningAble to work in a fast paced, very busy environmentDetail oriented and organizedProficient on computers and technologyAble to multi-task and work on several projects at onceEducation:High SchoolExperience:1-4 yearsQualifications:At least 1 year customer service experience Proficient on Google Suites and MS Office SuitesPrevious customer service experience a plusType 50+ WPM Apply today at www.spherion.com or text the word "JOBS" to 828-348-0390!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Montgomery, Pennsylvania
      • Permanent
      • Flexible Hours
      Customer Service Reps needed in Montgomery, PA.  -Temp to hire -Offers benefits -Weekly pay!  
      Customer Service Reps needed in Montgomery, PA.  -Temp to hire -Offers benefits -Weekly pay!  
      • Gulfport, Mississippi
      • Temp to Perm
      • $15.00 per hour
      • 7:00 AM - 4:00 PM
      Our customer is looking for qualified candidates who have had prior experience in a call center based customer service role. This is a fast paced, high speed opportunity for someone that enjoys communicating and working in an environment requires the ability to pivot.- Schedule: Mon - Fri, 7:00 AM & 4:00 PM & 9:00 AM -> 6:00 PM (rotating)Responsibilities:- Assist customers on calls- Emailing and faxing to confirm orders- Utilizing PC software such as Outlook, Excel, & MS Word- Managing multiple calls- Communicating effectively with customersWorking hours: 7:00 AM - 4:00 PMSkills:- High level communication skill set (written and verbal)- PC literate- Literate in Outlook, Excel, & MS Word- Highly organized- Ability to respond to unplanned occurrencesEducation:High SchoolExperience:1-4 yearsQualifications:- Experience using MS Office, specifically Word, Excel & Outlook- Prior experience with inbound / outbound call center- HS diploma or equivalent Please reach out to us directly with any questions you may have: 228-868-9191. Additionally, feel free to forward your resume directly to: spheriongulfport@spherion.com. Let's get to work!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Our customer is looking for qualified candidates who have had prior experience in a call center based customer service role. This is a fast paced, high speed opportunity for someone that enjoys communicating and working in an environment requires the ability to pivot.- Schedule: Mon - Fri, 7:00 AM & 4:00 PM & 9:00 AM -> 6:00 PM (rotating)Responsibilities:- Assist customers on calls- Emailing and faxing to confirm orders- Utilizing PC software such as Outlook, Excel, & MS Word- Managing multiple calls- Communicating effectively with customersWorking hours: 7:00 AM - 4:00 PMSkills:- High level communication skill set (written and verbal)- PC literate- Literate in Outlook, Excel, & MS Word- Highly organized- Ability to respond to unplanned occurrencesEducation:High SchoolExperience:1-4 yearsQualifications:- Experience using MS Office, specifically Word, Excel & Outlook- Prior experience with inbound / outbound call center- HS diploma or equivalent Please reach out to us directly with any questions you may have: 228-868-9191. Additionally, feel free to forward your resume directly to: spheriongulfport@spherion.com. Let's get to work!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Texas City, Texas
      • Temporary
      • $13.00 - $16.00 per hour
      • 7:00 AM - 11:00 PM
      Are you interested in working remotely from the comforts of your own home with a nationally recognized industry leader in healthcare management? If you answered yes to this question then this job might be for you. We are looking to staff dynamic individuals that will go the extra mile for patients by making their experiences memorable.Responsibilities:-Maintain a positive first impression for outbound/inbound calls in order to schedule patients for appointments-Create and maintain patient accounts by recording pertinent details and information-Resolve service issues by clarifying the patient's complaint and selecting the best solution-Recommend potential screenings or services to patient by collecting data based on previous procedures -Manage large groups of calls and spend quality time with each patient-Keep records of interactions within the medical database and process customer accounts and file documents-Go the extra mile to engage patientsWorking hours: 7:00 AM - 11:00 PMSkills:-Proven customer support experience-Phone call handling skills and active listening skills-Familiar with database systems and practices-Ability to multi-task and manage time efficiently-High school diploma or equivalent; college degree preferred but not requiredEducation:High SchoolExperience:1-4 yearsQualifications:-Customer Service-Documentation Skills-Listening Skills-Phone Skills-Resolving Conflict Skills These roles are located all throughout our territories, if interested please apply online today and become part of something great, when applying choose our League City office! www.spherion.com/applySpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Are you interested in working remotely from the comforts of your own home with a nationally recognized industry leader in healthcare management? If you answered yes to this question then this job might be for you. We are looking to staff dynamic individuals that will go the extra mile for patients by making their experiences memorable.Responsibilities:-Maintain a positive first impression for outbound/inbound calls in order to schedule patients for appointments-Create and maintain patient accounts by recording pertinent details and information-Resolve service issues by clarifying the patient's complaint and selecting the best solution-Recommend potential screenings or services to patient by collecting data based on previous procedures -Manage large groups of calls and spend quality time with each patient-Keep records of interactions within the medical database and process customer accounts and file documents-Go the extra mile to engage patientsWorking hours: 7:00 AM - 11:00 PMSkills:-Proven customer support experience-Phone call handling skills and active listening skills-Familiar with database systems and practices-Ability to multi-task and manage time efficiently-High school diploma or equivalent; college degree preferred but not requiredEducation:High SchoolExperience:1-4 yearsQualifications:-Customer Service-Documentation Skills-Listening Skills-Phone Skills-Resolving Conflict Skills These roles are located all throughout our territories, if interested please apply online today and become part of something great, when applying choose our League City office! www.spherion.com/applySpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Pearland, Texas
      • Temporary
      • $13.00 - $16.00 per hour
      • 7:00 AM - 11:00 PM (Various Shifts Available)
      Are you interested in working remotely from the comforts of your own home with a nationally recognized industry leader in healthcare management? If you answered yes to this question then this job might be for you. We are looking to staff dynamic individuals that will go the extra mile for patients by making their experiences memorable.Responsibilities:-Maintain a positive first impression for outbound/inbound calls in order to schedule patients for appointments-Create and maintain patient accounts by recording pertinent details and information-Resolve service issues by clarifying the patient's complaint and selecting the best solution-Recommend potential screenings or services to patient by collecting data based on previous procedures -Manage large groups of calls and spend quality time with each patient-Keep records of interactions within the medical database and process customer accounts and file documents-Go the extra mile to engage patientsWorking hours: 7:00 AM - 11:00 PM (Various Shifts Available)Skills:-Proven customer support experience-Phone call handling skills and active listening skills-Familiar with database systems and practices-Ability to multi-task and manage time efficiently-High school diploma or equivalent; college degree preferred but not requiredEducation:High SchoolExperience:1-4 yearsQualifications:-Customer Service-Documentation Skills-Listening Skills-Phone Skills-Resolving Conflict Skills These roles are located all throughout our territories, if interested please apply online today and become part of something great, when applying choose our League City office! www.spherion.com/applySpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Are you interested in working remotely from the comforts of your own home with a nationally recognized industry leader in healthcare management? If you answered yes to this question then this job might be for you. We are looking to staff dynamic individuals that will go the extra mile for patients by making their experiences memorable.Responsibilities:-Maintain a positive first impression for outbound/inbound calls in order to schedule patients for appointments-Create and maintain patient accounts by recording pertinent details and information-Resolve service issues by clarifying the patient's complaint and selecting the best solution-Recommend potential screenings or services to patient by collecting data based on previous procedures -Manage large groups of calls and spend quality time with each patient-Keep records of interactions within the medical database and process customer accounts and file documents-Go the extra mile to engage patientsWorking hours: 7:00 AM - 11:00 PM (Various Shifts Available)Skills:-Proven customer support experience-Phone call handling skills and active listening skills-Familiar with database systems and practices-Ability to multi-task and manage time efficiently-High school diploma or equivalent; college degree preferred but not requiredEducation:High SchoolExperience:1-4 yearsQualifications:-Customer Service-Documentation Skills-Listening Skills-Phone Skills-Resolving Conflict Skills These roles are located all throughout our territories, if interested please apply online today and become part of something great, when applying choose our League City office! www.spherion.com/applySpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Baytown, Texas
      • Temporary
      • $13.00 - $16.00 per hour
      • 7:00 AM - 11:00 PM
      Chambers county residents, are you interested in working remotely from the comforts of your own home with a nationally recognized industry leader in healthcare management? If you answered yes to this question then this job might be for you. We are looking to staff dynamic individuals that will go the extra mile for patients by making their experiences memorable.Responsibilities:-Maintain a positive first impression for outbound/inbound calls in order to schedule patients for appointments-Create and maintain patient accounts by recording pertinent details and information-Resolve service issues by clarifying the patient's complaint and selecting the best solution-Recommend potential screenings or services to patient by collecting data based on previous procedures -Manage large groups of calls and spend quality time with each patient-Keep records of interactions within the medical database and process customer accounts and file documents-Go the extra mile to engage patientsWorking hours: 7:00 AM - 11:00 PMSkills:-Proven customer support experience-Phone call handling skills and active listening skills-Familiar with database systems and practices-Ability to multi-task and manage time efficiently-High school diploma or equivalent; college degree preferred but not requiredEducation:High SchoolExperience:1-4 yearsQualifications:-Customer Service-Documentation Skills-Listening Skills-Phone Skills-Resolving Conflict Skills These roles are located all throughout our territories, if interested please apply online today and become part of something great, when applying choose our League City office! www.spherion.com/applySpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Chambers county residents, are you interested in working remotely from the comforts of your own home with a nationally recognized industry leader in healthcare management? If you answered yes to this question then this job might be for you. We are looking to staff dynamic individuals that will go the extra mile for patients by making their experiences memorable.Responsibilities:-Maintain a positive first impression for outbound/inbound calls in order to schedule patients for appointments-Create and maintain patient accounts by recording pertinent details and information-Resolve service issues by clarifying the patient's complaint and selecting the best solution-Recommend potential screenings or services to patient by collecting data based on previous procedures -Manage large groups of calls and spend quality time with each patient-Keep records of interactions within the medical database and process customer accounts and file documents-Go the extra mile to engage patientsWorking hours: 7:00 AM - 11:00 PMSkills:-Proven customer support experience-Phone call handling skills and active listening skills-Familiar with database systems and practices-Ability to multi-task and manage time efficiently-High school diploma or equivalent; college degree preferred but not requiredEducation:High SchoolExperience:1-4 yearsQualifications:-Customer Service-Documentation Skills-Listening Skills-Phone Skills-Resolving Conflict Skills These roles are located all throughout our territories, if interested please apply online today and become part of something great, when applying choose our League City office! www.spherion.com/applySpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Alexandria, Louisiana
      • Temp to Perm
      • $11.99 per hour
      • 8:00 AM - 5:00 PM
      Spherion is currently recruiting to fill temp to permanent Customer Service Representative position for our client that is a municipality. If you're looking for a career and not just a job look no further and apply today. Customer Service Representatives will be responsible for greeting and assisting customers at front desk or drive-through window with utility services or ticket window and telephone; performs customer service task, directs telephone calls appropriately, answers routine questions, and explains basic procedures and fees per established policies.This company offers medical, dental, vision, and a retirement matching planResponsibilities:- Receive payments for municipal electric, gas, and water utility services, property and delinquent taxes and fees, or admission fees and tickets; provide accurate changed and issue receipts. - Verify payment amounts and account information are correct; post payments to customer accounts.- Balance cash drawer at the completion of shift and reconcile with money received; prepare deposits- Prepare daily admission reports; assist with regular and special events, volunteer activities, educational programs, perform clerical duties. - Train in and assist with customer account functions such as: research customer accounts, establishes payment arrangements, process service request, prepare service orders and other documentation., and maintain file system.- Operate computer, calculator, and related office equipment.Working hours: 8:00 AM - 5:00 PMSkills:- One (1) year of cash handling - Customer Service- CommunicationEducation:High SchoolExperience:1-4 yearsQualifications:- High School diploma or GED Apply online www.spherion.com. Once application has been submitted call our office at 318-445-9000.Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Spherion is currently recruiting to fill temp to permanent Customer Service Representative position for our client that is a municipality. If you're looking for a career and not just a job look no further and apply today. Customer Service Representatives will be responsible for greeting and assisting customers at front desk or drive-through window with utility services or ticket window and telephone; performs customer service task, directs telephone calls appropriately, answers routine questions, and explains basic procedures and fees per established policies.This company offers medical, dental, vision, and a retirement matching planResponsibilities:- Receive payments for municipal electric, gas, and water utility services, property and delinquent taxes and fees, or admission fees and tickets; provide accurate changed and issue receipts. - Verify payment amounts and account information are correct; post payments to customer accounts.- Balance cash drawer at the completion of shift and reconcile with money received; prepare deposits- Prepare daily admission reports; assist with regular and special events, volunteer activities, educational programs, perform clerical duties. - Train in and assist with customer account functions such as: research customer accounts, establishes payment arrangements, process service request, prepare service orders and other documentation., and maintain file system.- Operate computer, calculator, and related office equipment.Working hours: 8:00 AM - 5:00 PMSkills:- One (1) year of cash handling - Customer Service- CommunicationEducation:High SchoolExperience:1-4 yearsQualifications:- High School diploma or GED Apply online www.spherion.com. Once application has been submitted call our office at 318-445-9000.Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Colorado Springs, Colorado
      • Temporary
      • $16.00 - $16.50 per hour
      • 6:00 AM - 8:00 PM
      We provide local staffing with a personal touch! Simply put, at Spherion we find people jobs and love what we do!STARTS IN MID JANUARY!Work From Home! - Must be near Colorado SpringsMust have a year of call center experienceResponsibilities:As a Customer Service Rep II you will be responsible for:Inbound calls onlyResponds to customer questions via telephone and written correspondence regarding insurance benefits, provider contracts, eligibility and claims. Analyzes problems and provides information/solutions. Operates a PC/image station to obtain and extract information; documents information, activities and changes in the database. Thoroughly documents inquiry outcomes for accurate tracking and analysis. Develops and maintains positive customer relations and coordinates with various functions within the company to ensure customer requests and questions are handled appropriately and in a timely manner.Working hours: 6:00 AM - 8:00 PMSkills:Must have:Phone customer service skillsComputer skillsAbility to cope with constant changeAbility to work well in fast paced environmentAbility to work well in highly audited environmentImpeccable attendance and timelinessEffective Communication SkillsSharp Customer Service SkillsAccount Management and Relationship Building SkillsAttention to DetailEducation:High SchoolExperience:1-4 yearsQualifications:Requires a HS diploma or equivalentAbility to work remotely - will provide laptopMust clear Background check Interested in this opportunity? Apply online!Benefits offered after 45 daysA background check and drug screen may be required for this companyWork From Home! - Must be near Colorado SpringsMust have call center experienceSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.For Colorado Residents Only: The hourly range for Colorado residents is $15.00 to $25.00/hour. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, Spherion offers a comprehensive benefits package, incentive and recognition program, and 401K contribution (all benefits are based on eligibility).
      We provide local staffing with a personal touch! Simply put, at Spherion we find people jobs and love what we do!STARTS IN MID JANUARY!Work From Home! - Must be near Colorado SpringsMust have a year of call center experienceResponsibilities:As a Customer Service Rep II you will be responsible for:Inbound calls onlyResponds to customer questions via telephone and written correspondence regarding insurance benefits, provider contracts, eligibility and claims. Analyzes problems and provides information/solutions. Operates a PC/image station to obtain and extract information; documents information, activities and changes in the database. Thoroughly documents inquiry outcomes for accurate tracking and analysis. Develops and maintains positive customer relations and coordinates with various functions within the company to ensure customer requests and questions are handled appropriately and in a timely manner.Working hours: 6:00 AM - 8:00 PMSkills:Must have:Phone customer service skillsComputer skillsAbility to cope with constant changeAbility to work well in fast paced environmentAbility to work well in highly audited environmentImpeccable attendance and timelinessEffective Communication SkillsSharp Customer Service SkillsAccount Management and Relationship Building SkillsAttention to DetailEducation:High SchoolExperience:1-4 yearsQualifications:Requires a HS diploma or equivalentAbility to work remotely - will provide laptopMust clear Background check Interested in this opportunity? Apply online!Benefits offered after 45 daysA background check and drug screen may be required for this companyWork From Home! - Must be near Colorado SpringsMust have call center experienceSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.For Colorado Residents Only: The hourly range for Colorado residents is $15.00 to $25.00/hour. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, Spherion offers a comprehensive benefits package, incentive and recognition program, and 401K contribution (all benefits are based on eligibility).
      • Frederick, Maryland
      • Temporary
      • $15.00 - $22.00 per hour
      • 8:00 AM - 4:00 PM (Various Shifts Available)
      Seeking dedicated and sophisticated help desk workers with exceptional customer service skillsComplete directed technical tasks with minimal supervisionTraining included to learn company policies and proceduresResponsibilities:Provide in-house IT support for end users; train and support client services techniciansTake calls resolving issuesAppropriately resolving or escalating calls while providing superior customer serviceAssist with creating desktop images for PCs and laptops with some direction and supervisionProvide basic support for current word processing, spreadsheets, presentations, E-mailWork closely with co-workers and staff that all inquiries are answered and resolved Build cooperative partnerships with coworkers, management, users, contractors and vendors by suggesting online tech tips, FAQs, handouts for supported hardware, software, and processesAdjust and update desktop configurations, including; altering user profiles (locally and across network) and ability to customize standard enterprise desktop and printer settingsTroubleshoot basic security settings, local security policy, Internet connection firewall settingsAssist with testing and evaluation of new technologies and processes Identify and recommend opportunities for process and technology improvements to managementAppropriately seeking direction when needed showing initiative for keeping technical skills currentWorking hours: 8:00 AM - 4:00 PM (Various Shifts Available)Skills:Demonstrate understanding of basic TCP/IP networking by diagnosing and resolving basic network errors Adding/supporting network printersIdentifying network protocols and servicesApply working knowledge of operating system tools and softwareProvide basic troubleshooting for remote connections, network access, and IT alarm conditions or reported downtime / outagesUse concise and appropriate basic communication to assist with customer information and broadcast E-mails, including management and IT awareness and transparency per IT protocolsEducation:High SchoolExperience:0-1 yearsQualifications:Customer Service background preferredEntry level IT backgrounds accepted Comp TIA + certifications preferredMust be vaccinated Please give us a call at 301-696-7700 to schedule an interview right away. IMMEDIATE HIRE!!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Seeking dedicated and sophisticated help desk workers with exceptional customer service skillsComplete directed technical tasks with minimal supervisionTraining included to learn company policies and proceduresResponsibilities:Provide in-house IT support for end users; train and support client services techniciansTake calls resolving issuesAppropriately resolving or escalating calls while providing superior customer serviceAssist with creating desktop images for PCs and laptops with some direction and supervisionProvide basic support for current word processing, spreadsheets, presentations, E-mailWork closely with co-workers and staff that all inquiries are answered and resolved Build cooperative partnerships with coworkers, management, users, contractors and vendors by suggesting online tech tips, FAQs, handouts for supported hardware, software, and processesAdjust and update desktop configurations, including; altering user profiles (locally and across network) and ability to customize standard enterprise desktop and printer settingsTroubleshoot basic security settings, local security policy, Internet connection firewall settingsAssist with testing and evaluation of new technologies and processes Identify and recommend opportunities for process and technology improvements to managementAppropriately seeking direction when needed showing initiative for keeping technical skills currentWorking hours: 8:00 AM - 4:00 PM (Various Shifts Available)Skills:Demonstrate understanding of basic TCP/IP networking by diagnosing and resolving basic network errors Adding/supporting network printersIdentifying network protocols and servicesApply working knowledge of operating system tools and softwareProvide basic troubleshooting for remote connections, network access, and IT alarm conditions or reported downtime / outagesUse concise and appropriate basic communication to assist with customer information and broadcast E-mails, including management and IT awareness and transparency per IT protocolsEducation:High SchoolExperience:0-1 yearsQualifications:Customer Service background preferredEntry level IT backgrounds accepted Comp TIA + certifications preferredMust be vaccinated Please give us a call at 301-696-7700 to schedule an interview right away. IMMEDIATE HIRE!!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Frederick, Maryland
      • Temporary
      • $15.00 - $22.00 per hour
      • 8:00 AM - 4:00 PM (Various Shifts Available)
      Full-time Help Desk Opportunity Available!Seeking dedicated and sophisticated help desk workers with exceptional customer service skillsComplete directed technical tasks with minimal supervisionTraining included to learn company policies and proceduresResponsibilities:Appropriately resolving or escalating calls while providing superior customer serviceAssist with creating desktop images for PCs and laptops with some direction and supervisionProvide basic support for current word processing, spreadsheets, presentations, E-mail Build cooperative partnerships with coworkers, management, users, contractors and vendorsAdjust and update desktop configurations, including; altering user profiles (locally and across network) Assist with testing and evaluation of new technologies and processesIdentify and recommend opportunities for process and technology improvements to managementAppropriately seeking direction when needed showing initiative for keeping technical skills currentWorking hours: 8:00 AM - 4:00 PM (Various Shifts Available)Skills:Demonstrate understanding of basic TCP/IP networkingAdding and supporting network printersIdentifying network protocols and servicesApply working knowledge of operating system tools and softwareProvide basic troubleshooting for remote connectionsUse concise and appropriate basic communication to assist with customer information Broadcast E-mails, including management and IT awareness and transparency per IT protocolsEducation:High SchoolExperience:0-1 yearsQualifications:Customer Service background preferredEntry level IT backgrounds accepted Comp TIA + certifications preferredMust be vaccinated Please give us a call at 301-696-7700 to schedule an interview right away. IMMEDIATE HIRE!!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Full-time Help Desk Opportunity Available!Seeking dedicated and sophisticated help desk workers with exceptional customer service skillsComplete directed technical tasks with minimal supervisionTraining included to learn company policies and proceduresResponsibilities:Appropriately resolving or escalating calls while providing superior customer serviceAssist with creating desktop images for PCs and laptops with some direction and supervisionProvide basic support for current word processing, spreadsheets, presentations, E-mail Build cooperative partnerships with coworkers, management, users, contractors and vendorsAdjust and update desktop configurations, including; altering user profiles (locally and across network) Assist with testing and evaluation of new technologies and processesIdentify and recommend opportunities for process and technology improvements to managementAppropriately seeking direction when needed showing initiative for keeping technical skills currentWorking hours: 8:00 AM - 4:00 PM (Various Shifts Available)Skills:Demonstrate understanding of basic TCP/IP networkingAdding and supporting network printersIdentifying network protocols and servicesApply working knowledge of operating system tools and softwareProvide basic troubleshooting for remote connectionsUse concise and appropriate basic communication to assist with customer information Broadcast E-mails, including management and IT awareness and transparency per IT protocolsEducation:High SchoolExperience:0-1 yearsQualifications:Customer Service background preferredEntry level IT backgrounds accepted Comp TIA + certifications preferredMust be vaccinated Please give us a call at 301-696-7700 to schedule an interview right away. IMMEDIATE HIRE!!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • South Burlington, Vermont
      • Temp to Perm
      • $18.00 per hour
      • 8:00 AM - 4:30 PM
      We're hiring Customer Care Specialists for one of our clients in South Burlington!Responsibilities:Provide customers with high quality, effective and efficient service regarding theiraccounts, initiating gas and appliance service or other energy-related activities.??? Provide high quality customer service: asks questions, understands concerns, workswith challenging customers, and develops creative, effective solutions to customer???scomplaints or concerns.??? Analyze usage, billing, budgets, service, and energy information to provide accurateresponse to inquiries including understanding and explaining regulatory rules and feestructures in a responsible and customer-friendly style.??? Respond to all customer inquiries regarding bills, service, marketing, energy efficiency,rates, and other related matters by phone, in person, written or electronic means.??? Evaluates budget billing of accounts in accordance with regulatory rules by analyzingusage and charges based on a twelve-month period.??? Schedule service and meter work requests with dispatch to ensure timely completion.??? Promotes energy efficiency programs, marketing, service programs, and other programsto customers.??? Collect delinquent bills of both active and inactive customers through various methods.??? Act as receptionist/cashier as needed and completes daily cash payment posting.??? Maintain set telephone (ACD) service productivity measures. ??? Other duties as required or requested.Working hours: 8:00 AM - 4:30 PMSkills:- Ability to work effectively in a multi task environment balancing phone calls, tasks,email, chat, training, and projects for improving processes.- Possess a friendly and positive attitude.- Ability to analyze and problem solve with provided information to resolve customersituations to meet/exceed customers' expectations.- High degree of attention to detail and accuracy in working with customer information.- Clear and effective communicator, a responsive listener, and an efficient collaborator ina way that builds excellent relationships both internally and externally.- Ability to flourish in a fast-paced, highly collaborative environment that requiresflexibility, constant prioritization and organization. Adapts easily to changing needs ofour customers and work environment.- Excellent technology skills - must have working knowledge of Microsoft OfficeProducts and the ability to learn new technology systems including phone system andcustomer information system.- Must possess strong interpersonal skills and ability to work within a teamenvironment. Reliable and able to work in a team that meets department standardswith minimal required supervision. Strong work ethic and a self-starter.Education:High SchoolExperience:1-4 yearsQualifications:-High School Diploma required-1-3 years of call center or customer service experience Call or text 802-864-5900 to apply directly!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      We're hiring Customer Care Specialists for one of our clients in South Burlington!Responsibilities:Provide customers with high quality, effective and efficient service regarding theiraccounts, initiating gas and appliance service or other energy-related activities.??? Provide high quality customer service: asks questions, understands concerns, workswith challenging customers, and develops creative, effective solutions to customer???scomplaints or concerns.??? Analyze usage, billing, budgets, service, and energy information to provide accurateresponse to inquiries including understanding and explaining regulatory rules and feestructures in a responsible and customer-friendly style.??? Respond to all customer inquiries regarding bills, service, marketing, energy efficiency,rates, and other related matters by phone, in person, written or electronic means.??? Evaluates budget billing of accounts in accordance with regulatory rules by analyzingusage and charges based on a twelve-month period.??? Schedule service and meter work requests with dispatch to ensure timely completion.??? Promotes energy efficiency programs, marketing, service programs, and other programsto customers.??? Collect delinquent bills of both active and inactive customers through various methods.??? Act as receptionist/cashier as needed and completes daily cash payment posting.??? Maintain set telephone (ACD) service productivity measures. ??? Other duties as required or requested.Working hours: 8:00 AM - 4:30 PMSkills:- Ability to work effectively in a multi task environment balancing phone calls, tasks,email, chat, training, and projects for improving processes.- Possess a friendly and positive attitude.- Ability to analyze and problem solve with provided information to resolve customersituations to meet/exceed customers' expectations.- High degree of attention to detail and accuracy in working with customer information.- Clear and effective communicator, a responsive listener, and an efficient collaborator ina way that builds excellent relationships both internally and externally.- Ability to flourish in a fast-paced, highly collaborative environment that requiresflexibility, constant prioritization and organization. Adapts easily to changing needs ofour customers and work environment.- Excellent technology skills - must have working knowledge of Microsoft OfficeProducts and the ability to learn new technology systems including phone system andcustomer information system.- Must possess strong interpersonal skills and ability to work within a teamenvironment. Reliable and able to work in a team that meets department standardswith minimal required supervision. Strong work ethic and a self-starter.Education:High SchoolExperience:1-4 yearsQualifications:-High School Diploma required-1-3 years of call center or customer service experience Call or text 802-864-5900 to apply directly!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Frederick, Maryland
      • Temporary
      • $15.00 - $22.00 per hour
      • 8:00 AM - 4:00 PM
      Full-time Help Desk Opportunity Available!Seeking dedicated and sophisticated help desk workers with exceptional customer service skillsComplete directed technical tasks with minimal supervisionTraining included to learn company policies and proceduresResponsibilities:Appropriately resolving or escalating calls while providing superior customer serviceAssist with creating desktop images for PCs and laptops with some direction and supervisionProvide basic support for current word processing, spreadsheets, presentations, E-mail Build cooperative partnerships with coworkers, management, users, contractors and vendorsAdjust and update desktop configurations, including; altering user profiles (locally and across network) Assist with testing and evaluation of new technologies and processesIdentify and recommend opportunities for process and technology improvements to managementAppropriately seeking direction when needed showing initiative for keeping technical skills currentWorking hours: 8:00 AM - 4:00 PMSkills:Demonstrate understanding of basic TCP/IP networkingAdding and supporting network printersIdentifying network protocols and servicesApply working knowledge of operating system tools and softwareProvide basic troubleshooting for remote connectionsUse concise and appropriate basic communication to assist with customer information Broadcast E-mails, including management and IT awareness and transparency per IT protocolsEducation:High SchoolExperience:0-1 yearsQualifications:Customer Service background preferredEntry level IT backgrounds accepted Comp TIA + certifications preferredMust be vaccinated Please give us a call at 301-696-7700 to schedule an interview right away. IMMEDIATE HIRE!!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Full-time Help Desk Opportunity Available!Seeking dedicated and sophisticated help desk workers with exceptional customer service skillsComplete directed technical tasks with minimal supervisionTraining included to learn company policies and proceduresResponsibilities:Appropriately resolving or escalating calls while providing superior customer serviceAssist with creating desktop images for PCs and laptops with some direction and supervisionProvide basic support for current word processing, spreadsheets, presentations, E-mail Build cooperative partnerships with coworkers, management, users, contractors and vendorsAdjust and update desktop configurations, including; altering user profiles (locally and across network) Assist with testing and evaluation of new technologies and processesIdentify and recommend opportunities for process and technology improvements to managementAppropriately seeking direction when needed showing initiative for keeping technical skills currentWorking hours: 8:00 AM - 4:00 PMSkills:Demonstrate understanding of basic TCP/IP networkingAdding and supporting network printersIdentifying network protocols and servicesApply working knowledge of operating system tools and softwareProvide basic troubleshooting for remote connectionsUse concise and appropriate basic communication to assist with customer information Broadcast E-mails, including management and IT awareness and transparency per IT protocolsEducation:High SchoolExperience:0-1 yearsQualifications:Customer Service background preferredEntry level IT backgrounds accepted Comp TIA + certifications preferredMust be vaccinated Please give us a call at 301-696-7700 to schedule an interview right away. IMMEDIATE HIRE!!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Frederick, Maryland
      • Temporary
      • $15.00 - $22.00 per hour
      • 8:00 AM - 4:00 PM (Various Shifts Available)
      Full-time Help Desk Opportunity Available!Seeking dedicated and sophisticated help desk workers with exceptional customer service skillsComplete directed technical tasks with minimal supervisionTraining included to learn company policies and proceduresResponsibilities:Appropriately resolving or escalating calls while providing superior customer serviceAssist with creating desktop images for PCs and laptops with some direction and supervisionProvide basic support for current word processing, spreadsheets, presentations, E-mail Build cooperative partnerships with coworkers, management, users, contractors and vendorsAdjust and update desktop configurations, including; altering user profiles (locally and across network) Assist with testing and evaluation of new technologies and processesIdentify and recommend opportunities for process and technology improvements to managementAppropriately seeking direction when needed showing initiative for keeping technical skills currentWorking hours: 8:00 AM - 4:00 PM (Various Shifts Available)Skills:Demonstrate understanding of basic TCP/IP networkingAdding and supporting network printersIdentifying network protocols and servicesApply working knowledge of operating system tools and softwareProvide basic troubleshooting for remote connectionsUse concise and appropriate basic communication to assist with customer information Broadcast E-mails, including management and IT awareness and transparency per IT protocolsEducation:High SchoolExperience:0-1 yearsQualifications:Customer Service background preferredEntry level IT backgrounds accepted Comp TIA + certifications preferredMust be vaccinated Please give us a call at 301-696-7700 to schedule an interview right away. IMMEDIATE HIRE!!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Full-time Help Desk Opportunity Available!Seeking dedicated and sophisticated help desk workers with exceptional customer service skillsComplete directed technical tasks with minimal supervisionTraining included to learn company policies and proceduresResponsibilities:Appropriately resolving or escalating calls while providing superior customer serviceAssist with creating desktop images for PCs and laptops with some direction and supervisionProvide basic support for current word processing, spreadsheets, presentations, E-mail Build cooperative partnerships with coworkers, management, users, contractors and vendorsAdjust and update desktop configurations, including; altering user profiles (locally and across network) Assist with testing and evaluation of new technologies and processesIdentify and recommend opportunities for process and technology improvements to managementAppropriately seeking direction when needed showing initiative for keeping technical skills currentWorking hours: 8:00 AM - 4:00 PM (Various Shifts Available)Skills:Demonstrate understanding of basic TCP/IP networkingAdding and supporting network printersIdentifying network protocols and servicesApply working knowledge of operating system tools and softwareProvide basic troubleshooting for remote connectionsUse concise and appropriate basic communication to assist with customer information Broadcast E-mails, including management and IT awareness and transparency per IT protocolsEducation:High SchoolExperience:0-1 yearsQualifications:Customer Service background preferredEntry level IT backgrounds accepted Comp TIA + certifications preferredMust be vaccinated Please give us a call at 301-696-7700 to schedule an interview right away. IMMEDIATE HIRE!!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Goleta, California
      • Temp to Perm
      • $19.00 - $21.00 per hour
      • 9:00 AM - 5:00 PM
      Are you an experienced customer service professional looking for full-time work with an exciting and reputable employer in the Goleta area? If so, this may be the opportunity you've been waiting for! Our client is in need of a full-time temp-to-perm customer service representative to join their sporting goods brand in Goleta, CAResponsibilities:Primary duties include, but are not limited to:Product pricing and discountsInvoice prepay credit card processing as needed.Invoice account credit/refunds and RMA processingGeneral customer service and administrative supportCredit reference request processingCustomer service email/mail request and repliesMeter outgoing mail/USPS duties, and dispense incoming mailMaintain the main phone line: answer, forward, reply ? check messages dailyProcess new dealer applicationsSales order processing for employees and walk-in customersAssist and back up Sales Processing and fulfillment for E-commerce departmentOrder fulfillment may involve packing and invoicing orders as neededProcess warranty product returns for customersWorking hours: 9:00 AM - 5:00 PMSkills:Ability to communicate clearlyAble to interpret and accurately carryout both detailed written and verbal instructionsRequires accuracy in reading and writing numbersMac and database skills (Excel, Word, FileMaker Pro programs)Accurate typing (35 wpm)Data entry skillsStrong attention to detailsFlexibleEducation:High SchoolExperience:1-4 yearsQualifications:- 1+ years experience in administrative role- 1+ years experience in customer service role Apply with resume TODAY to be considered for this immediate openingSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.San Francisco Fair Chance Ordinance:Qualified applicants in San Francisco with criminal histories will be considered for employment in accordance with the San Francisco Fair Chance Ordinance.
      Are you an experienced customer service professional looking for full-time work with an exciting and reputable employer in the Goleta area? If so, this may be the opportunity you've been waiting for! Our client is in need of a full-time temp-to-perm customer service representative to join their sporting goods brand in Goleta, CAResponsibilities:Primary duties include, but are not limited to:Product pricing and discountsInvoice prepay credit card processing as needed.Invoice account credit/refunds and RMA processingGeneral customer service and administrative supportCredit reference request processingCustomer service email/mail request and repliesMeter outgoing mail/USPS duties, and dispense incoming mailMaintain the main phone line: answer, forward, reply ? check messages dailyProcess new dealer applicationsSales order processing for employees and walk-in customersAssist and back up Sales Processing and fulfillment for E-commerce departmentOrder fulfillment may involve packing and invoicing orders as neededProcess warranty product returns for customersWorking hours: 9:00 AM - 5:00 PMSkills:Ability to communicate clearlyAble to interpret and accurately carryout both detailed written and verbal instructionsRequires accuracy in reading and writing numbersMac and database skills (Excel, Word, FileMaker Pro programs)Accurate typing (35 wpm)Data entry skillsStrong attention to detailsFlexibleEducation:High SchoolExperience:1-4 yearsQualifications:- 1+ years experience in administrative role- 1+ years experience in customer service role Apply with resume TODAY to be considered for this immediate openingSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.San Francisco Fair Chance Ordinance:Qualified applicants in San Francisco with criminal histories will be considered for employment in accordance with the San Francisco Fair Chance Ordinance.
      • Indianapolis, Indiana
      • Temp to Perm
      • $17.50 per hour
      • 8:00 AM - 4:30 PM
      Spherion is hiring a Customer Service Representative in Indianapolis, IN. Starting Pay is $17.50/HRShift: Monday - Friday 8AM - 4:30PMThe Account Customer Service Coordinator-will build, maintain and strengthen the relationship with the company's key clients and provide the highest level of service possible. The Account Customer Service Coordinator I is expected to take a proactive approach to client service, including but not limited to identifying, working and resolving jeopardy orders, identifying operational challenges and bringing internal departments together to resolve problems.Responsibilities:- Build and maintain a strong working relationship with assigned client(s). Respond timely to all inquiries from assigned client(s) via email and/or phone- Prepare, update and develop client jeopardy orders reports. Publish report internally daily and ensure internal departments are reviewing the report and providing solutions for the jeopardy orders- Act as the subject matter expert for assigned client(s) by knowing and understanding SOP?s and client expectations. Provide support to other departments and field locations in regard to assigned client(s).- Identify and analyze trends and patters of RLM operational issues that are causing the jeopardy issues. Provide direction, support and information to internal departments to resolve client issues- Manage VIP orders or requests from assigned client(s) to ensure orders are delivered according to client expectations- Lead and/or participate in daily, weekly and/or monthly service calls with assigned client(s). Lead internal conference calls, if necessary, to discuss service metrics and areas of opportunity with assigned client(s)-Work client specific reports including open order reports, return reports and EMC reports- Provide direction to Customer Service Representative assisting assigned client(s)- Implement continuous improvement initiatives to improve service for assigned client(s)- Participate in daily operational calls and provide updates to field operations about assigned client(s).- Participate in meetings and presentations specific to assigned client(s)Working hours: 8:00 AM - 4:30 PMSkills:- Strong verbal and written communication skills- Demonstrates problem solving skills- Ability to simultaneously handle multiple priorities- Demonstrates time management and priority setting skills- Ability to read and/or listen and understand information and ideas communicated- Basic math skills beginner required- Proficient in Microsoft Office products Microsoft Office (Access, Excel, Word, Power Point, and Outlook) advanced requiredEducation:High SchoolExperience:0-1 yearsQualifications:- H.S. diploma/GED required- Three (3) years or more in a Customer Service role or equivalent required- One (1) year or more in related Client Account Specialization preferred- Basic math skills beginner required- Proficient in Microsoft Office products Microsoft Office (Access, Excel, Word, Power Point, and Outlook) advanced required Apply Today! Once you apply, call or text 260-496-9900 to schedule your interview!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Spherion is hiring a Customer Service Representative in Indianapolis, IN. Starting Pay is $17.50/HRShift: Monday - Friday 8AM - 4:30PMThe Account Customer Service Coordinator-will build, maintain and strengthen the relationship with the company's key clients and provide the highest level of service possible. The Account Customer Service Coordinator I is expected to take a proactive approach to client service, including but not limited to identifying, working and resolving jeopardy orders, identifying operational challenges and bringing internal departments together to resolve problems.Responsibilities:- Build and maintain a strong working relationship with assigned client(s). Respond timely to all inquiries from assigned client(s) via email and/or phone- Prepare, update and develop client jeopardy orders reports. Publish report internally daily and ensure internal departments are reviewing the report and providing solutions for the jeopardy orders- Act as the subject matter expert for assigned client(s) by knowing and understanding SOP?s and client expectations. Provide support to other departments and field locations in regard to assigned client(s).- Identify and analyze trends and patters of RLM operational issues that are causing the jeopardy issues. Provide direction, support and information to internal departments to resolve client issues- Manage VIP orders or requests from assigned client(s) to ensure orders are delivered according to client expectations- Lead and/or participate in daily, weekly and/or monthly service calls with assigned client(s). Lead internal conference calls, if necessary, to discuss service metrics and areas of opportunity with assigned client(s)-Work client specific reports including open order reports, return reports and EMC reports- Provide direction to Customer Service Representative assisting assigned client(s)- Implement continuous improvement initiatives to improve service for assigned client(s)- Participate in daily operational calls and provide updates to field operations about assigned client(s).- Participate in meetings and presentations specific to assigned client(s)Working hours: 8:00 AM - 4:30 PMSkills:- Strong verbal and written communication skills- Demonstrates problem solving skills- Ability to simultaneously handle multiple priorities- Demonstrates time management and priority setting skills- Ability to read and/or listen and understand information and ideas communicated- Basic math skills beginner required- Proficient in Microsoft Office products Microsoft Office (Access, Excel, Word, Power Point, and Outlook) advanced requiredEducation:High SchoolExperience:0-1 yearsQualifications:- H.S. diploma/GED required- Three (3) years or more in a Customer Service role or equivalent required- One (1) year or more in related Client Account Specialization preferred- Basic math skills beginner required- Proficient in Microsoft Office products Microsoft Office (Access, Excel, Word, Power Point, and Outlook) advanced required Apply Today! Once you apply, call or text 260-496-9900 to schedule your interview!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Fort Wayne, Indiana
      • Permanent
      • $45,000 - $55,000 per year
      • 8:00 AM - 5:00 PM
      Spherion Staffing is hiring Customer Service Representatives to begin work in Fort Wayne, IN.This is a Direct Hire opportunity!Are you looking to catapult your career with high-impact ownership driving transformation with household brands? Do you crave an entrepreneurial, fast paced and engaging growth assignment working with incredible people from across the globe?WORK FROM THE OFFICE 3 DAYS, 2 DAYS REMOTEShift and Pay:Monday - Friday 8AM - 5PMPay ranging from $45,000 - $55,000/year based on experienceResponsibilities:The Customer Solutions Analyst serves as the primary point of contact and advocate for the customer and is responsible to optimize orders while driving efficiency and minimizing waste throughout the E2E Order to Cash process flow. - Identify and resolve demand capture failures within defined Service Level Agreement (SLA) Order Filter - Regularly monitor open orders according to the Daily Activity Schedule and ensure adherence to the tasks and cadence - Collaborate with customer or cross functional business partners to resolve blocked orders within SLA - Optimize orders for logistical efficiency (e.g. maximize payload, grouping / splitting orders) Order Fulfillment - Contact customer when required due to Out of Stock or Stock Allocation issues - Collaborate with Order Fulfillment team to resolve issues preventing delivery note creation (e.g. delivery block) - Contact customer and propose resolution if issues identified post-delivery note due to Transportation or Warehousing issues (such as appointment scheduling, delivery delay, picking issues etc.)- Collaborate with key stakeholders and business partners (such as CFSC, Sales, Logistics, COC etc.) to ensure the quality of processes are aligned to meet the business and customer needs - Provide 360? visibility on status of orders to customers and internal teams - Apply appropriate root cause reason codes following global Reason Code Methodology ? Identify, analyze and initiate the escalation process based on escalation criteria Returns and Refusals:- Be principal customer contact for capturing, creating and registering all return requests - Assess compliance of Return Requests according to Market Return Policy Conditions - Obtain authorization from Sales for return requests that exceed Market Return Policy Thresholds - Validate returned product is in sellable condition and ensure all relevant documentation is provided for analysis of credit / debit value - Coordinate destruction or donation of goods when physical return is not warranted - Ensure refusals created by the OS&D team in Transportation contain appropriate order reason code and correct pricing prior to billing - Analyze reasons for refusals and contact customers to propose mitigation actions to reduce / eliminate in the future billing - Collaborate with billing in the resolution of billing issues that require customer contactWorking hours: 8:00 AM - 5:00 PMSkills:- Excellent written and verbal communication skills - Excellent analytical aptitude with a proven ability to analyze/interpret data - Well-organized, methodical thinker with excellent decision-making skills - Strong and creative problem-solving skills - Proficiency in Microsoft office applications (e.g. Word, Excel, Outlook) - Proficiency in SAP, BW and Business Objects preferred - Ability to work in a fast paced environment and handle multiple priorities - Ability to work independently with minimal supervision - Ability to improve efficiencies in the Supply Chain by ensuring that the order management process is streamlined and standardized. - Strong Customer Service mindset and passion for delighting customers internally and externally - Demonstrates a strong desire to develop trust and long term relationships - Proactively seeks continuous process and service improvements - Strong result-orientationEducation:High SchoolExperience:1-4 yearsQualifications:- Undergraduate degree preferred, not required Experience - 2 - 4 years of experience working directly with customers is required. - Experience in Supply Chain preferred (e.g. Order Management, Distribution, Inventory Management, Transportation, Demand and Supply Planning etc.) Apply Today! Once you apply, call or text 260-496-9900 to schedule your interview!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Spherion Staffing is hiring Customer Service Representatives to begin work in Fort Wayne, IN.This is a Direct Hire opportunity!Are you looking to catapult your career with high-impact ownership driving transformation with household brands? Do you crave an entrepreneurial, fast paced and engaging growth assignment working with incredible people from across the globe?WORK FROM THE OFFICE 3 DAYS, 2 DAYS REMOTEShift and Pay:Monday - Friday 8AM - 5PMPay ranging from $45,000 - $55,000/year based on experienceResponsibilities:The Customer Solutions Analyst serves as the primary point of contact and advocate for the customer and is responsible to optimize orders while driving efficiency and minimizing waste throughout the E2E Order to Cash process flow. - Identify and resolve demand capture failures within defined Service Level Agreement (SLA) Order Filter - Regularly monitor open orders according to the Daily Activity Schedule and ensure adherence to the tasks and cadence - Collaborate with customer or cross functional business partners to resolve blocked orders within SLA - Optimize orders for logistical efficiency (e.g. maximize payload, grouping / splitting orders) Order Fulfillment - Contact customer when required due to Out of Stock or Stock Allocation issues - Collaborate with Order Fulfillment team to resolve issues preventing delivery note creation (e.g. delivery block) - Contact customer and propose resolution if issues identified post-delivery note due to Transportation or Warehousing issues (such as appointment scheduling, delivery delay, picking issues etc.)- Collaborate with key stakeholders and business partners (such as CFSC, Sales, Logistics, COC etc.) to ensure the quality of processes are aligned to meet the business and customer needs - Provide 360? visibility on status of orders to customers and internal teams - Apply appropriate root cause reason codes following global Reason Code Methodology ? Identify, analyze and initiate the escalation process based on escalation criteria Returns and Refusals:- Be principal customer contact for capturing, creating and registering all return requests - Assess compliance of Return Requests according to Market Return Policy Conditions - Obtain authorization from Sales for return requests that exceed Market Return Policy Thresholds - Validate returned product is in sellable condition and ensure all relevant documentation is provided for analysis of credit / debit value - Coordinate destruction or donation of goods when physical return is not warranted - Ensure refusals created by the OS&D team in Transportation contain appropriate order reason code and correct pricing prior to billing - Analyze reasons for refusals and contact customers to propose mitigation actions to reduce / eliminate in the future billing - Collaborate with billing in the resolution of billing issues that require customer contactWorking hours: 8:00 AM - 5:00 PMSkills:- Excellent written and verbal communication skills - Excellent analytical aptitude with a proven ability to analyze/interpret data - Well-organized, methodical thinker with excellent decision-making skills - Strong and creative problem-solving skills - Proficiency in Microsoft office applications (e.g. Word, Excel, Outlook) - Proficiency in SAP, BW and Business Objects preferred - Ability to work in a fast paced environment and handle multiple priorities - Ability to work independently with minimal supervision - Ability to improve efficiencies in the Supply Chain by ensuring that the order management process is streamlined and standardized. - Strong Customer Service mindset and passion for delighting customers internally and externally - Demonstrates a strong desire to develop trust and long term relationships - Proactively seeks continuous process and service improvements - Strong result-orientationEducation:High SchoolExperience:1-4 yearsQualifications:- Undergraduate degree preferred, not required Experience - 2 - 4 years of experience working directly with customers is required. - Experience in Supply Chain preferred (e.g. Order Management, Distribution, Inventory Management, Transportation, Demand and Supply Planning etc.) Apply Today! Once you apply, call or text 260-496-9900 to schedule your interview!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Santa Barbara, California
      • Temporary
      • $20.00 - $22.50 per hour
      • 8:00 AM - 5:00 PM
      Are you an experienced customer service/admin professional in immediate need of full-time work? Interested in getting your foot in the door with a reputable medical company in Santa Barbara? If so -- this is the position for you!Our client, a large medical facility in Santa Barbara, has an immediate need from now through February 2022 for an experienced customer service professional to join their team. Candidates will be asked to perform general administrative and customer service duties while supporting the staff in other ways.Responsibilities:1. Provide excellent customer support services by responding to incoming telephone calls from medical clinics, doctors' offices, clients, and other departments requesting information on test results and services. Supports inbound calls and visitors with answers to general questions regarding company services2. Make timely outgoing calls to follow-up on all stats and critical call results.3. Following established procedures, effectively resolve routine questions and problems related to specimens and testing. Refer unresolved and complex issues to Supervisor.4. Send reports as requested by fax, e-mail, or other method requested.5. Keep accurate electronic and manual records of client transactions and interactions, including recording details of inquiries, complaints, and comments, as well as action plans. Prepares performance-related reports as requested.Working hours: 8:00 AM - 5:00 PMSkills:- Bilingual English-Spanish preferred.- Excellent analytical and problem-solving skills. Ability to identify and service multiple calls, requests, and tasks at one time while maintaining a professional manner. Ability to prioritize work.- Excellent human relations skills to interact professionally, pleasantly, and effectively with clients in person and on the telephone.- The employee communicates effectively.- Knowledge of principles and processes for providing customer service, including customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Knowledge of administrative and clerical procedures. Prefer knowledge of medical terminology.Education:AssociateExperience:1-4 yearsQualifications:Minimum: Associate degree or high school diploma plus 2 years experience in customer service.Preferred: Customer service experience in health care field. Apply with resume TODAY or call our office at 805-683-1600! Act fast!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.San Francisco Fair Chance Ordinance:Qualified applicants in San Francisco with criminal histories will be considered for employment in accordance with the San Francisco Fair Chance Ordinance.
      Are you an experienced customer service/admin professional in immediate need of full-time work? Interested in getting your foot in the door with a reputable medical company in Santa Barbara? If so -- this is the position for you!Our client, a large medical facility in Santa Barbara, has an immediate need from now through February 2022 for an experienced customer service professional to join their team. Candidates will be asked to perform general administrative and customer service duties while supporting the staff in other ways.Responsibilities:1. Provide excellent customer support services by responding to incoming telephone calls from medical clinics, doctors' offices, clients, and other departments requesting information on test results and services. Supports inbound calls and visitors with answers to general questions regarding company services2. Make timely outgoing calls to follow-up on all stats and critical call results.3. Following established procedures, effectively resolve routine questions and problems related to specimens and testing. Refer unresolved and complex issues to Supervisor.4. Send reports as requested by fax, e-mail, or other method requested.5. Keep accurate electronic and manual records of client transactions and interactions, including recording details of inquiries, complaints, and comments, as well as action plans. Prepares performance-related reports as requested.Working hours: 8:00 AM - 5:00 PMSkills:- Bilingual English-Spanish preferred.- Excellent analytical and problem-solving skills. Ability to identify and service multiple calls, requests, and tasks at one time while maintaining a professional manner. Ability to prioritize work.- Excellent human relations skills to interact professionally, pleasantly, and effectively with clients in person and on the telephone.- The employee communicates effectively.- Knowledge of principles and processes for providing customer service, including customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Knowledge of administrative and clerical procedures. Prefer knowledge of medical terminology.Education:AssociateExperience:1-4 yearsQualifications:Minimum: Associate degree or high school diploma plus 2 years experience in customer service.Preferred: Customer service experience in health care field. Apply with resume TODAY or call our office at 805-683-1600! Act fast!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.San Francisco Fair Chance Ordinance:Qualified applicants in San Francisco with criminal histories will be considered for employment in accordance with the San Francisco Fair Chance Ordinance.
      • Sioux Falls, South Dakota
      • Temp to Perm
      • $15.99 - $16.00 per hour
      • 7:30 AM - 4:00 PM
      Spherion Staffing is seeking an experienced Customer Service Representative to support the office with phone calls, data entry and filing. Hours: 7:30 AM -4 PM Monday - Friday Salary-$16/hour Responsibilities:-Provide support to clients, guests and team members-Answering phone calls and routing to the appropriate parties -Data Entry -Filing -Other clerical duties as assignedResponsibilities:See AboveWorking hours: 7:30 AM - 4:00 PMSkills:Requirements:-High School Diploma-1 year customer service experience, 3-6 months working in an office-Proficient in Microsoft Office Programs -Ability to maintain confidentiality-Ability to multitaskEducation:High SchoolExperience:1-4 yearsQualifications:See Above To be considered, please apply online at www.spherion.com/apply or if you have questions you can reach out to Kesi Shelly at 605-335-6010Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Spherion Staffing is seeking an experienced Customer Service Representative to support the office with phone calls, data entry and filing. Hours: 7:30 AM -4 PM Monday - Friday Salary-$16/hour Responsibilities:-Provide support to clients, guests and team members-Answering phone calls and routing to the appropriate parties -Data Entry -Filing -Other clerical duties as assignedResponsibilities:See AboveWorking hours: 7:30 AM - 4:00 PMSkills:Requirements:-High School Diploma-1 year customer service experience, 3-6 months working in an office-Proficient in Microsoft Office Programs -Ability to maintain confidentiality-Ability to multitaskEducation:High SchoolExperience:1-4 yearsQualifications:See Above To be considered, please apply online at www.spherion.com/apply or if you have questions you can reach out to Kesi Shelly at 605-335-6010Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Mankato, Minnesota
      • Temp to Perm
      • $15.00 - $16.00 per hour
      • 8:00 AM - 5:00 PM
      We have a wonderful opportunity for an adminsitrative professional who loves to assist customers! This position is long-term, temp-to-hire and offers full-time hours Monday-Friday.Position summary: As the Sales Operations Coordinator, you'll play a role in supporting the Sales Department by completing tasks that lead our organization towards operational effectiveness. The ideal candidate will be skilled in both technology duties as well as administrative duties. The Sales Operations Coordinator will report directly to the Sales Manager.Responsibilities:Learn ERP system P21 and procedures.Understand business model as it pertains to products and margins.Understanding concepts of pricing, delivery, cancellations, returns, and customer contracts.Set up new customers and maintain existing customer records in ERP system.Respond to Customer requests for standard quotations, stock checks, catalogues & samples.Enter sales orders & sample orders for products into ERP system and send customer confirmations.Create and update product specifications, work instructions and other documentation as required.Support action items from Sales Manager to ensure completion in a timely manner.Document customer communication including account highlights and issues.Report on department activities and goals.Working hours: 8:00 AM - 5:00 PMSkills:Attention to detail and accuracy.Good verbal and written communication skills.Strong team player works effectively and efficiently in a collaborative environment.Education:High SchoolExperience:1-4 yearsQualifications:Proficient in Office 365 & Microsoft Products, ERP knowledge helpful.2+ years of Experience in customer service or sales related role.College degree preferred but not required. APPLY TODAY!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      We have a wonderful opportunity for an adminsitrative professional who loves to assist customers! This position is long-term, temp-to-hire and offers full-time hours Monday-Friday.Position summary: As the Sales Operations Coordinator, you'll play a role in supporting the Sales Department by completing tasks that lead our organization towards operational effectiveness. The ideal candidate will be skilled in both technology duties as well as administrative duties. The Sales Operations Coordinator will report directly to the Sales Manager.Responsibilities:Learn ERP system P21 and procedures.Understand business model as it pertains to products and margins.Understanding concepts of pricing, delivery, cancellations, returns, and customer contracts.Set up new customers and maintain existing customer records in ERP system.Respond to Customer requests for standard quotations, stock checks, catalogues & samples.Enter sales orders & sample orders for products into ERP system and send customer confirmations.Create and update product specifications, work instructions and other documentation as required.Support action items from Sales Manager to ensure completion in a timely manner.Document customer communication including account highlights and issues.Report on department activities and goals.Working hours: 8:00 AM - 5:00 PMSkills:Attention to detail and accuracy.Good verbal and written communication skills.Strong team player works effectively and efficiently in a collaborative environment.Education:High SchoolExperience:1-4 yearsQualifications:Proficient in Office 365 & Microsoft Products, ERP knowledge helpful.2+ years of Experience in customer service or sales related role.College degree preferred but not required. APPLY TODAY!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Urbana, Illinois
      • Temporary
      • $15.00 per hour
      • 3:00 PM - 11:00 PM
      Experienced individual needed for an established healthcare facility to take care of patients and provide excellent customer service in their emergency departmentResponsibilities:Greeting patientsHelp facilitate patient registrationBe a runner between patient and emergency department registrationWorking hours: 3:00 PM - 11:00 PMSkills:Must be detailed oriented and organizedEnjoy working with peopleMust be a team playerEducation:AssociateExperience:1-4 yearsQualifications:Previous computer documentation experience preferredPrevious customer service experience requiredMust have an Associate's DegreeRotating weekends/evenings requiredRotating holidays required Go to spherion.com/appy/75102 to register and complete and online applicationSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Experienced individual needed for an established healthcare facility to take care of patients and provide excellent customer service in their emergency departmentResponsibilities:Greeting patientsHelp facilitate patient registrationBe a runner between patient and emergency department registrationWorking hours: 3:00 PM - 11:00 PMSkills:Must be detailed oriented and organizedEnjoy working with peopleMust be a team playerEducation:AssociateExperience:1-4 yearsQualifications:Previous computer documentation experience preferredPrevious customer service experience requiredMust have an Associate's DegreeRotating weekends/evenings requiredRotating holidays required Go to spherion.com/appy/75102 to register and complete and online applicationSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Slidell, Louisiana
      • Temp to Perm
      • $15.00 - $20.00 per hour
      • 8:00 AM - 5:00 PM
      Our client in Slidell is looking for a Customer Service Rep to support distribution activity. Apply today or if you would prefer to submit your resume via email or have any questions regarding the role feel free to reach out to us directly: 504-455-6565 / spherionneworleans@spherion.com. Thank you for your interest in working with Spherion; we appreciate you considering us as a partner in your career progression!Hourly rate: 17-20.00 hourly (DOE)Responsibilities:- Processing customer orders by telephone, email and faxed - Tracking shipments with freight lines - Coordinating with shipping agentsWorking hours: 8:00 AM - 5:00 PMSkills:- Highly skilled communicator (bilingual Spanish is a plus)- PC and tech friendly- MS Office fluentEducation:High SchoolExperience:1-4 yearsQualifications:- Works well under pressure- 1 to 4 years in a fast paced, detail oriented customer role Thank you for your interest in working with Spherion; we appreciate you considering us as a partner in your career progression! If you would prefer to submit your resume via email, or have any questions regarding the role feel free to reach out to us directly: 504-455-6565 / spherionneworleans@spherion.com.Let's get to work!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Our client in Slidell is looking for a Customer Service Rep to support distribution activity. Apply today or if you would prefer to submit your resume via email or have any questions regarding the role feel free to reach out to us directly: 504-455-6565 / spherionneworleans@spherion.com. Thank you for your interest in working with Spherion; we appreciate you considering us as a partner in your career progression!Hourly rate: 17-20.00 hourly (DOE)Responsibilities:- Processing customer orders by telephone, email and faxed - Tracking shipments with freight lines - Coordinating with shipping agentsWorking hours: 8:00 AM - 5:00 PMSkills:- Highly skilled communicator (bilingual Spanish is a plus)- PC and tech friendly- MS Office fluentEducation:High SchoolExperience:1-4 yearsQualifications:- Works well under pressure- 1 to 4 years in a fast paced, detail oriented customer role Thank you for your interest in working with Spherion; we appreciate you considering us as a partner in your career progression! If you would prefer to submit your resume via email, or have any questions regarding the role feel free to reach out to us directly: 504-455-6565 / spherionneworleans@spherion.com.Let's get to work!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • South Burlington, Vermont
      • Temp to Perm
      • $17.00 - $19.00 per hour
      • 8:00 AM - 4:30 PM
      We are recruiting for a Healthcare Customer Service Representative in South Burlington. This is an exciting opportunity with a growing organization! This role is full-time, Monday-Friday, 8am-4:30pm, temp-to-hire, paying $17 to $19/hr.Position is fully onsite with social distancing guidelines and protections in effect. Masks are worn everywhere besides your own workstation.Responsibilities:Our client is looking for their next great team member! The Customer Service Representative's primary responsibilities include:Answer inbound customer calls, assisting with medical, dental and flexible spending plan questionsReview plan documents to respond to specific benefit questionsCommunicate with internal teamParticipate in team training sessions and build customer service skillsRespond to customer email requestsWorking hours: 8:00 AM - 4:30 PMSkills:Excellent communication and customer service skillsExcellent attention to detailProfessional telephone manner.Ability to multi-task while working with a computer and phone systemEducation:High SchoolExperience:1-4 yearsQualifications:Associates Degree or 5+ years in customer service, preferably in a healthcare settingWorking knowledge of Microsoft Word, Excel and OutlookKnowledge or familiarity with medical terminology a plusDemonstrated experience interacting with internal and/or external customers Apply today by visiting www.spherion.com/apply or email your resume to BurlingtonVTJobs@Spherion.com Please note that if you have applied with Spherion previously there is no need to reapply. Simply contact our office.Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      We are recruiting for a Healthcare Customer Service Representative in South Burlington. This is an exciting opportunity with a growing organization! This role is full-time, Monday-Friday, 8am-4:30pm, temp-to-hire, paying $17 to $19/hr.Position is fully onsite with social distancing guidelines and protections in effect. Masks are worn everywhere besides your own workstation.Responsibilities:Our client is looking for their next great team member! The Customer Service Representative's primary responsibilities include:Answer inbound customer calls, assisting with medical, dental and flexible spending plan questionsReview plan documents to respond to specific benefit questionsCommunicate with internal teamParticipate in team training sessions and build customer service skillsRespond to customer email requestsWorking hours: 8:00 AM - 4:30 PMSkills:Excellent communication and customer service skillsExcellent attention to detailProfessional telephone manner.Ability to multi-task while working with a computer and phone systemEducation:High SchoolExperience:1-4 yearsQualifications:Associates Degree or 5+ years in customer service, preferably in a healthcare settingWorking knowledge of Microsoft Word, Excel and OutlookKnowledge or familiarity with medical terminology a plusDemonstrated experience interacting with internal and/or external customers Apply today by visiting www.spherion.com/apply or email your resume to BurlingtonVTJobs@Spherion.com Please note that if you have applied with Spherion previously there is no need to reapply. Simply contact our office.Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
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