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      • College Station, Texas
      • Temp to Perm
      • $12.00 - $13.00 per hour
      • 8:00 AM - 5:00 PM
      Spherion is seeking a Customer Service Representative with Bilingual skillsResponsibilities:Greet all individuals with a smile and welcoming attitudeAssist with administrative tasks such as filing, copying, scanning, etc.Maintain accurate documentation of all necessary paperworkInventory management of forms and supplies needed for front desk dutiesParticipation in morning meetings and staff meetingsCommunicate professionally with all levels of candidates and clientsMaintain confidentiality of private and sensitive informationPrioritize a number of tasks based on importance and multitask as necessaryAnswer phone calls and direct them to the appropriate individual and/or take clear and accurate messages as necessaryWorking hours: 8:00 AM - 5:00 PMSkills:Proficient in Microsoft Office programsSkilled in the use of general office equipmentTyping speed adequate for successful and timely completion of job dutiesAbility to work well under pressureGood organizational skills and time management skillsEducation:High SchoolExperience:0-1 yearsQualifications:Previous experience with customer service High School diploma Apply nowSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Spherion is seeking a Customer Service Representative with Bilingual skillsResponsibilities:Greet all individuals with a smile and welcoming attitudeAssist with administrative tasks such as filing, copying, scanning, etc.Maintain accurate documentation of all necessary paperworkInventory management of forms and supplies needed for front desk dutiesParticipation in morning meetings and staff meetingsCommunicate professionally with all levels of candidates and clientsMaintain confidentiality of private and sensitive informationPrioritize a number of tasks based on importance and multitask as necessaryAnswer phone calls and direct them to the appropriate individual and/or take clear and accurate messages as necessaryWorking hours: 8:00 AM - 5:00 PMSkills:Proficient in Microsoft Office programsSkilled in the use of general office equipmentTyping speed adequate for successful and timely completion of job dutiesAbility to work well under pressureGood organizational skills and time management skillsEducation:High SchoolExperience:0-1 yearsQualifications:Previous experience with customer service High School diploma Apply nowSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Madison, Wisconsin
      • Temp to Perm
      • $18.00 per hour
      • 7:30 AM - 5:15 PM
      Spherion is recruiting Customer Service Representatives to join the team of our health insurance client! This temp-to-hire position provides customer service for health plan members, providers, and group representatives via telephone. As a Customer Service Representative, you will resolve simple to complex inquiries from internal and external customers, deescalate emotionally charged callers, and ensure compliance with department and regulatory requirements. If you have a passion for helping others and are looking for an opportunity to perfect your problem-solving skills, please apply today!Customer Service Representatives may work from home following onsite training!Responsibilities:- Educate and inform members of available benefits under the health plan and coordinates the exchange of information among members, providers, and internal departments involved- Instruct members on how to receive maximum benefit reimbursement, including the advantages of utilizing their primary care physician and network providers- Determine various policy provisions, guidelines, providers, and provider requirements and procedures; medical review procedures; and the procedures of company departments that apply to the need of the member- Access and research various information databases to provide answers and make appropriate decisions about the caller's situation- Document each phone call in accordance with the department's standards, monitor the types of inquiries received, and report trends and concerns to management- Stay abreast of related regulatory, compliance, and departmental updates to meet departmental metric requirements- Perform other duties as assignedWorking hours: 7:30 AM - 5:15 PMSkills:- Strong phone etiquette skills- Independent problem-solving skills- Excellent attendance- Reliable and dependable personalityEducation:High SchoolExperience:1-4 yearsQualifications:- High school diploma or GED required- Customer service experience preferred- Computer and typing experience Apply via the apply button in the top right hand corner today!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Spherion is recruiting Customer Service Representatives to join the team of our health insurance client! This temp-to-hire position provides customer service for health plan members, providers, and group representatives via telephone. As a Customer Service Representative, you will resolve simple to complex inquiries from internal and external customers, deescalate emotionally charged callers, and ensure compliance with department and regulatory requirements. If you have a passion for helping others and are looking for an opportunity to perfect your problem-solving skills, please apply today!Customer Service Representatives may work from home following onsite training!Responsibilities:- Educate and inform members of available benefits under the health plan and coordinates the exchange of information among members, providers, and internal departments involved- Instruct members on how to receive maximum benefit reimbursement, including the advantages of utilizing their primary care physician and network providers- Determine various policy provisions, guidelines, providers, and provider requirements and procedures; medical review procedures; and the procedures of company departments that apply to the need of the member- Access and research various information databases to provide answers and make appropriate decisions about the caller's situation- Document each phone call in accordance with the department's standards, monitor the types of inquiries received, and report trends and concerns to management- Stay abreast of related regulatory, compliance, and departmental updates to meet departmental metric requirements- Perform other duties as assignedWorking hours: 7:30 AM - 5:15 PMSkills:- Strong phone etiquette skills- Independent problem-solving skills- Excellent attendance- Reliable and dependable personalityEducation:High SchoolExperience:1-4 yearsQualifications:- High school diploma or GED required- Customer service experience preferred- Computer and typing experience Apply via the apply button in the top right hand corner today!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Duluth, Minnesota
      • Temporary
      • $16.00 per hour
      • 8:00 AM - 5:00 PM (Various Shifts Available)
      Spherion is working with a local Duluth Client to fill an urgent need for an Inbound Customer Service Representative. The Customer Service Representative will be part of a scheduling team taking inbound calls and booking appointments. This is a Full Time position in Downtown Duluth.Responsibilities:-Be part of scheduling team-Coordinating appointments for applicants-General clerical duties-Database entry-Comfortable with computers is a mustWorking hours: 8:00 AM - 5:00 PM (Various Shifts Available)Skills:-Customer service skills-Outgoing and enthusiastic-Multitasking-Efficient -Proficient with computers and technologyEducation:High SchoolExperience:1-4 yearsQualifications:High School Diploma or GED1-4 years call center experience Apply Now!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Spherion is working with a local Duluth Client to fill an urgent need for an Inbound Customer Service Representative. The Customer Service Representative will be part of a scheduling team taking inbound calls and booking appointments. This is a Full Time position in Downtown Duluth.Responsibilities:-Be part of scheduling team-Coordinating appointments for applicants-General clerical duties-Database entry-Comfortable with computers is a mustWorking hours: 8:00 AM - 5:00 PM (Various Shifts Available)Skills:-Customer service skills-Outgoing and enthusiastic-Multitasking-Efficient -Proficient with computers and technologyEducation:High SchoolExperience:1-4 yearsQualifications:High School Diploma or GED1-4 years call center experience Apply Now!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Frederick, Maryland
      • Permanent
      • $15.00 per hour
      • 4:30 PM - 11:00 PM
      Busy local medical facility looking for 2nd shift customer service representatives! Utilize your great customer skills for an important and local medical team!Responsibilities:Customer service over the phoneUpdate on testing, results, and other customer information Document calls in computer system and maintain recordsWorking hours: 4:30 PM - 11:00 PMSkills:Excellent customer service Comfortable on high volume phones Accurate data entry and record keepingEducation:No Degree RequiredExperience:0-1 yearsQualifications:Computer knowledge and experience Able to work 2nd shift schedule with minimal attendance issues Excellent customer service and client relations Give Spherion a call today at 301-694-7700 or apply here!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Busy local medical facility looking for 2nd shift customer service representatives! Utilize your great customer skills for an important and local medical team!Responsibilities:Customer service over the phoneUpdate on testing, results, and other customer information Document calls in computer system and maintain recordsWorking hours: 4:30 PM - 11:00 PMSkills:Excellent customer service Comfortable on high volume phones Accurate data entry and record keepingEducation:No Degree RequiredExperience:0-1 yearsQualifications:Computer knowledge and experience Able to work 2nd shift schedule with minimal attendance issues Excellent customer service and client relations Give Spherion a call today at 301-694-7700 or apply here!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Brooksville, Florida
      • Permanent
      • $14.00 - $16.00 per hour
      • 7:00 AM - 5:00 PM
      New Doctor's office seeking a Certified or Registered Medical Assistant with a minimum of 1 year experience providing patient care. This is a full time position with some weekends on a rotating basis.Working hours: 7:00 AM - 5:00 PMPay Rate: $14/Hr - $16/HrResponsibilities:-Timely and accurately triage patients by collecting medical history and confirming chief complaint-Vital signs-Injections and immunizations-Preparing proper supplies needed for office procedures-Proficient in EMR/Office Practicum preferred but not required-Prep charts for upcoming appointments-Maintain a safe and healthy work environment by following office policies and procedures-Maintain accurate inventory count and notifying proper personnel when supplies are needed-Properly prepare forms requested by patient-Must be able to work independently in a satellite office-Maintain a clean working environmentQualifications:-High school or equivalent (Required)-EMR systems: 1 year (Required)-Vital signs: 1 year (Required)-BLS Certification (Required)-Certified Medical Assistant (Required)-US work authorization (Required)-You must have your own reliable transportation and be able to pass a drug screen and background check. Please submit a resume for consideration.Working hours: 7:00 AM - 5:00 PMSkills:-Written and Verbal Communication-Infection Control-Organization-Certified/Registered-Customer Service-Professionalism-Multi-tasking-Team playerEducation:TradeExperience:1-4 yearsQualifications:-High school or equivalent (Required)-EMR systems: 1 year (Required)-Vital signs: 1 year (Required)-BLS Certification (Required)-Certified Medical Assistant (Required)-US work authorization (Required)-You must have your own reliable transportation and be able to pass a drug screen and background check. -Please submit a resume for consideration.Education:-BachelorsExperience:-1-4 years Apply Now!Call us at 352-796-6000 and set up an interview with us. A resume is required to schedule an interview. Please email your resume to ryanhill@spherion.com to be considered for this opportunitySpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      New Doctor's office seeking a Certified or Registered Medical Assistant with a minimum of 1 year experience providing patient care. This is a full time position with some weekends on a rotating basis.Working hours: 7:00 AM - 5:00 PMPay Rate: $14/Hr - $16/HrResponsibilities:-Timely and accurately triage patients by collecting medical history and confirming chief complaint-Vital signs-Injections and immunizations-Preparing proper supplies needed for office procedures-Proficient in EMR/Office Practicum preferred but not required-Prep charts for upcoming appointments-Maintain a safe and healthy work environment by following office policies and procedures-Maintain accurate inventory count and notifying proper personnel when supplies are needed-Properly prepare forms requested by patient-Must be able to work independently in a satellite office-Maintain a clean working environmentQualifications:-High school or equivalent (Required)-EMR systems: 1 year (Required)-Vital signs: 1 year (Required)-BLS Certification (Required)-Certified Medical Assistant (Required)-US work authorization (Required)-You must have your own reliable transportation and be able to pass a drug screen and background check. Please submit a resume for consideration.Working hours: 7:00 AM - 5:00 PMSkills:-Written and Verbal Communication-Infection Control-Organization-Certified/Registered-Customer Service-Professionalism-Multi-tasking-Team playerEducation:TradeExperience:1-4 yearsQualifications:-High school or equivalent (Required)-EMR systems: 1 year (Required)-Vital signs: 1 year (Required)-BLS Certification (Required)-Certified Medical Assistant (Required)-US work authorization (Required)-You must have your own reliable transportation and be able to pass a drug screen and background check. -Please submit a resume for consideration.Education:-BachelorsExperience:-1-4 years Apply Now!Call us at 352-796-6000 and set up an interview with us. A resume is required to schedule an interview. Please email your resume to ryanhill@spherion.com to be considered for this opportunitySpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Emmett, Idaho
      • Permanent
      • $31.00 per hour
      • 6:00 AM - 6:00 PM
      Performs various testing according to established standards and practices in the areas of hematology, chemistry, immunology, microbiology and immunohematology for use in diagnosis and treatment of diseases. Performs phlebotomy.THIS IS NOT A TEMP JOB - THIS IS A DIRECT HIRE POSITIONResponsibilities:Ensures HIPPA is always followed. Maintains established policies and procedures, objectives, quality improvement program, safety, environmental and infection control standards. Utilizes safe and good laboratory technique. Maintains instruments and equipment in accordance with manufacturer recommendations.Understands appropriate triage and multitasking.Precepts and orients new laboratory employees, interns and students.Enhances professional growth and development through participation in educational programs, current literature, in-service meetings and workshops. Attend staff meetings as required.Working hours: 6:00 AM - 6:00 PMSkills:Communicates effectively both verbally and in writing.Maintains excellent customer service and professionalism when communicating with patients, colleagues and vendors.Education:BachelorsExperience:0-1 yearsQualifications:Required Certification: MLS (ASCP)Must meet 42 CFR Standard ? 493.1489 for Testing Personnel performing high complexity testing.Preferred Education: 4-year degree in medical laboratory science from an accredited institution.Minimum Experience: 3 months clinical laboratory experience; phlebotomy experience. Schedule may include working 12-hours shifts, evenings, nights, weekends, holidays, on-call and overtime. Call or text (208)514-2044 to schedule an interviewSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Performs various testing according to established standards and practices in the areas of hematology, chemistry, immunology, microbiology and immunohematology for use in diagnosis and treatment of diseases. Performs phlebotomy.THIS IS NOT A TEMP JOB - THIS IS A DIRECT HIRE POSITIONResponsibilities:Ensures HIPPA is always followed. Maintains established policies and procedures, objectives, quality improvement program, safety, environmental and infection control standards. Utilizes safe and good laboratory technique. Maintains instruments and equipment in accordance with manufacturer recommendations.Understands appropriate triage and multitasking.Precepts and orients new laboratory employees, interns and students.Enhances professional growth and development through participation in educational programs, current literature, in-service meetings and workshops. Attend staff meetings as required.Working hours: 6:00 AM - 6:00 PMSkills:Communicates effectively both verbally and in writing.Maintains excellent customer service and professionalism when communicating with patients, colleagues and vendors.Education:BachelorsExperience:0-1 yearsQualifications:Required Certification: MLS (ASCP)Must meet 42 CFR Standard ? 493.1489 for Testing Personnel performing high complexity testing.Preferred Education: 4-year degree in medical laboratory science from an accredited institution.Minimum Experience: 3 months clinical laboratory experience; phlebotomy experience. Schedule may include working 12-hours shifts, evenings, nights, weekends, holidays, on-call and overtime. Call or text (208)514-2044 to schedule an interviewSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Pensacola, Florida
      • Temp to Perm
      • $12.50 per hour
      • 7:00 AM - 5:00 PM
      Our client in Pensacola is seeking a Front Desk Medical Receptionist. This is for a Pediatric Office, so patience is key for this position.Responsibilities:Greeting patients professionally both in person and on the phoneQuickly answering or properly referring questions and issuesOptimizing provider schedules and patient satisfaction with efficient schedulingNotifying providers of patient arrivals Comforting patients by anticipating anxieties and effectively answering questionsEnsuring availability of treatment information by retrieving and updating patient recordsVerifying financial records and collecting patient charges while filing and expediting third-party claimsMaintaining office inventory and equipment by anticipating supply needs and expediting supply ordersWorking hours: 7:00 AM - 5:00 PMSkills:Communication skills to converse clearly over the telephone and in personOrganization and time management to manage a variety of tasks effectivelyAttention to detail to schedule patients correctly and communicate scheduling difficulties with providersTechnological skills, such as using word processing and spreadsheet programs to track dataInterpersonal skills to interact positively with patients who may be upset or stressedEducation:High SchoolExperience:1-4 yearsQualifications:Must be able to work a multi line phone systemMust have Microsoft Office ExperienceMust have relevant customer service experienceMust have reliable transportationBackground in medical terminology and scheduling is a plus Apply Now!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Our client in Pensacola is seeking a Front Desk Medical Receptionist. This is for a Pediatric Office, so patience is key for this position.Responsibilities:Greeting patients professionally both in person and on the phoneQuickly answering or properly referring questions and issuesOptimizing provider schedules and patient satisfaction with efficient schedulingNotifying providers of patient arrivals Comforting patients by anticipating anxieties and effectively answering questionsEnsuring availability of treatment information by retrieving and updating patient recordsVerifying financial records and collecting patient charges while filing and expediting third-party claimsMaintaining office inventory and equipment by anticipating supply needs and expediting supply ordersWorking hours: 7:00 AM - 5:00 PMSkills:Communication skills to converse clearly over the telephone and in personOrganization and time management to manage a variety of tasks effectivelyAttention to detail to schedule patients correctly and communicate scheduling difficulties with providersTechnological skills, such as using word processing and spreadsheet programs to track dataInterpersonal skills to interact positively with patients who may be upset or stressedEducation:High SchoolExperience:1-4 yearsQualifications:Must be able to work a multi line phone systemMust have Microsoft Office ExperienceMust have relevant customer service experienceMust have reliable transportationBackground in medical terminology and scheduling is a plus Apply Now!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Madison, Wisconsin
      • Permanent
      • $18.00 - $28.00 per hour
      • 8:00 AM - 4:30 PM
      Spherion is recruiting for a Pharmacy Access Specialist to join the team of one of the largest healthcare providers in southern Wisconsin! This position will be responsible for Increasing patient access and adherence to medically necessary pharmaceuticals by managing patients insurance benefits and utilizing established patient assistance programs. The Pharmacy Access Specialist will provide value-added services by developing client-based relationships with clinical staff and patients, presenting pharmacy service options through customized financial analysis, and facilitating information gathering for program enrollment.This is a Direct Hire position! Benefits will be discussed during the interview process.Responsibilities:- Serve as the liaison between medical staff, outpatient pharmacies, insurance providers, and patients to improve communication and continuity of care- Review patient demographics, medication history, and insurance status to identify socioeconomic barriers, opportunities for intervention, and eligibility for prescription assistance- Improve patient service experience through the provision of benefits investigations and conducting prior authorization services- Develop a thorough understanding of payer reimbursement and patterns for pharmacy and medical claims with third parties- Serve as the primary ambulatory pharmacy resource to facilitate access to prescription and medical benefit medications, including but not limited to; formulary/coverage issues, copay issues, patient assistance program eligibility, and other indigent programs- Coordinate services with appropriate departments and internal patient care team members regarding patients who have limited financial resources to pay for medications and facilitate medication access to support discharge preparations- Interact with hospital and clinic employees, including but not limited to pharmacists, clinical staff, fiscal personnel, department managers, access services staff, coding staff, and billing assistants. External contacts include but are not limited to third-party payers, manufacturers, prescription benefit management companies, external pharmacy personnel, and referring providers and their support staff- Review complex insurance situations in order to educate patients, providers, and clinic staff on how to follow appropriate next steps to get access to prescription and medical benefit information- Work safely and in a constant state of alertness- Perform other duties as assignedWorking hours: 8:00 AM - 4:30 PMSkills:- Excellent attention to detail and critical thinking skills- Strong, professional written and oral communication skills- Desire to improve the patient experience and provide excellent customer serviceEducation:BachelorsExperience:1-4 yearsQualifications:- Bachelors degree preferred. Equivalent years of pharmacy experience and education considered in lieu of a Bachelors degree- Willingness to learn new skills and concepts in order to perform duties in the most efficient and effective manner Apply via the apply button in the top right hand corner today!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Spherion is recruiting for a Pharmacy Access Specialist to join the team of one of the largest healthcare providers in southern Wisconsin! This position will be responsible for Increasing patient access and adherence to medically necessary pharmaceuticals by managing patients insurance benefits and utilizing established patient assistance programs. The Pharmacy Access Specialist will provide value-added services by developing client-based relationships with clinical staff and patients, presenting pharmacy service options through customized financial analysis, and facilitating information gathering for program enrollment.This is a Direct Hire position! Benefits will be discussed during the interview process.Responsibilities:- Serve as the liaison between medical staff, outpatient pharmacies, insurance providers, and patients to improve communication and continuity of care- Review patient demographics, medication history, and insurance status to identify socioeconomic barriers, opportunities for intervention, and eligibility for prescription assistance- Improve patient service experience through the provision of benefits investigations and conducting prior authorization services- Develop a thorough understanding of payer reimbursement and patterns for pharmacy and medical claims with third parties- Serve as the primary ambulatory pharmacy resource to facilitate access to prescription and medical benefit medications, including but not limited to; formulary/coverage issues, copay issues, patient assistance program eligibility, and other indigent programs- Coordinate services with appropriate departments and internal patient care team members regarding patients who have limited financial resources to pay for medications and facilitate medication access to support discharge preparations- Interact with hospital and clinic employees, including but not limited to pharmacists, clinical staff, fiscal personnel, department managers, access services staff, coding staff, and billing assistants. External contacts include but are not limited to third-party payers, manufacturers, prescription benefit management companies, external pharmacy personnel, and referring providers and their support staff- Review complex insurance situations in order to educate patients, providers, and clinic staff on how to follow appropriate next steps to get access to prescription and medical benefit information- Work safely and in a constant state of alertness- Perform other duties as assignedWorking hours: 8:00 AM - 4:30 PMSkills:- Excellent attention to detail and critical thinking skills- Strong, professional written and oral communication skills- Desire to improve the patient experience and provide excellent customer serviceEducation:BachelorsExperience:1-4 yearsQualifications:- Bachelors degree preferred. Equivalent years of pharmacy experience and education considered in lieu of a Bachelors degree- Willingness to learn new skills and concepts in order to perform duties in the most efficient and effective manner Apply via the apply button in the top right hand corner today!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Madison, Wisconsin
      • Temp to Perm
      • $17.00 - $18.00 per hour
      • 9:00 AM - 5:30 PM
      Our client, one of the nation's largest multi-specialty physician groups and health insurance providers, is in need of a Pharmacy Technician to join their Westside clinic! If you are a customer service-oriented individual looking to gain pharmacy experience, this is a great temp-to-hire opportunity for you!Responsibilities:- Provide exceptional customer service including greeting patients, assisting with merchandise questions, and answering phones in a professional and friendly manner- Process prescriptions by entering patient, insurance, and prescription information into the computer- Research and correct rejected insurance claims- Review patient profiles in the pharmacy system for medication history and discontinued, old prescriptions- Identify qualifying clients by utilizing a variety of Medication Therapy Management (MTM) programs- Accurately and efficiently fill prescriptions by retrieving the correct medication from inventory and matching it to the National Drug Code (NDC), manufacturer, drug name, strength, form, and quantity- Check-in wholesale orders, ensure orders are within date and match ordered quantity, and process invoices- Operate the cash register including end of day check out- Organize and file completed prescriptions for documentation and future reference- Maintain organization and cleanliness of the pharmacy and demonstrate proper handling of controlled substancesWorking hours: 9:00 AM - 5:30 PMSkills:- Excellent verbal communication skills- Ability to stand for long periods of timeEducation:High SchoolExperience:1-4 yearsQualifications:- High School Diploma or GED required- Current Pharmacy Technician Certification or willingness to obtain certification within six months of hire date- Previous customer service or pharmacy technician experience- Previous cash handling experience preferred- Ability to provide proof of vaccination Apply via the apply button in the top right hand corner!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Our client, one of the nation's largest multi-specialty physician groups and health insurance providers, is in need of a Pharmacy Technician to join their Westside clinic! If you are a customer service-oriented individual looking to gain pharmacy experience, this is a great temp-to-hire opportunity for you!Responsibilities:- Provide exceptional customer service including greeting patients, assisting with merchandise questions, and answering phones in a professional and friendly manner- Process prescriptions by entering patient, insurance, and prescription information into the computer- Research and correct rejected insurance claims- Review patient profiles in the pharmacy system for medication history and discontinued, old prescriptions- Identify qualifying clients by utilizing a variety of Medication Therapy Management (MTM) programs- Accurately and efficiently fill prescriptions by retrieving the correct medication from inventory and matching it to the National Drug Code (NDC), manufacturer, drug name, strength, form, and quantity- Check-in wholesale orders, ensure orders are within date and match ordered quantity, and process invoices- Operate the cash register including end of day check out- Organize and file completed prescriptions for documentation and future reference- Maintain organization and cleanliness of the pharmacy and demonstrate proper handling of controlled substancesWorking hours: 9:00 AM - 5:30 PMSkills:- Excellent verbal communication skills- Ability to stand for long periods of timeEducation:High SchoolExperience:1-4 yearsQualifications:- High School Diploma or GED required- Current Pharmacy Technician Certification or willingness to obtain certification within six months of hire date- Previous customer service or pharmacy technician experience- Previous cash handling experience preferred- Ability to provide proof of vaccination Apply via the apply button in the top right hand corner!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Temple, Texas
      • Temporary
      • $20.00 - $23.00 per hour
      • 8:00 AM - 5:00 PM
      JOB SUMMARY: Provides research and analysis support to the HR Shared Service Center (SSC) and HR Centers of Expertise (COEs). Acts as a liaison between the external customer, COE and HR Information Systems (HRIS) teams to ensure data integrity within the HRIS Platform. Ensures service level agreements (SLAs) and key performance indicators (KPIs) are at or above standards while striving to improve quality and customer experience. Manage the internal relationship between Tier II team, applicable COE and HRIS. Audit, system and process improvement and SSC strategy and operations.Responsibilities:WHAT IS EXPECTED (ESSENTIAL FUNCTIONS):Serve as subject matter expert (SME) for Tier II Specialists in decision making processes related to all HR Operational disciplines. Interprets and applies Baylor Scott and White (BSWH) policies accordingly. Operate as SME during decision making processes to identify upcoming changes that impact HR Operations and SSC. Liaise between HRIS, COE and business for HRIS Platform updates, new configurations, and business rule changes. Analyze data in the case management tool to accurately capture, track and follow-up on inquiries; entries used to monitor KPI trends, track performance, provide feedback and improve quality. Manage all data integrity, testing and implementation of COE programs in the appropriate HR platform. Manage data integrity initiatives with line of sight to daily operations. Provide thorough data analysis for COE project implementations. Lead system testing efforts and liaise with HRIS and the COE to resolve any defects. Assist Senior-level Analyst with User Acceptance Testing validation between HRIS and COE. Collaborate with internal HR teams to determine resolution for gaps in processes, additional audit needs and interface errors. Continuously reviews SSC knowledge base to maintain working knowledge of all HR applications. Where appropriate, participates in the delivery of training for BSWH staff, SSC staff, other HR partners, SSC customers and third party vendor resources. Provide reporting and metrics to enhance performance and customer service levels within SSC. The information contained in this job description is intended to describe the essential job functions required of those assigned to this job. It is not intended to be an exhaustive list of all responsibilities, duties, knowledge, skills, and abilities needed to perform the job. Please note that management retains the right to assign or reassign duties and responsibilities to this job at any time. The ability to competently perform all the essential duties of the position, with or without reasonable accommodation, demonstrated commitment to effective customer service delivery, integrity, and the ability to work productively as a member of a team or work group are basic requirements of all positions at Baylor Scott & White HealthWorking hours: 8:00 AM - 5:00 PMSkills:KNOWLEDGE, SKILLS AND ABILITIES:-Strong knowledge of Human Resources operations and HCM systems. -Strong technical skills to include Microsoft Office suite (excel in particular)-Strong attention to detail-Strong written and verbal communication skills-Excellent customer service skills and strong problem solving skills-Ability to manage multiple priorities efficiently-Able to maintain confidentiality of sensitive information-Ability to present formal information in one-on-one and small group situations to customers and employeesEducation:High SchoolExperience:1-4 yearsQualifications:COVID Vaccination required2-3 years PeopleSoft experience REQUIRED.2-3 years minimum Benefits exp REQUIRED.Working Schedule: Mon-Fri; 8am-5pmRemote, however, we will meet at the office on day 1 for equipment & set up. They can expect to be there most of the 1st day. Contract with possibility of extensionContract Length: 3-6 monthsBachelor's degree and 1 year of experience-Associate's degree and 3 years of experience-High School Diploma/GED and 5 years of experience. Experience Preferences-Prior PeopleSoft, Oracle Cloud, API, Taleo and/or Service Now applications experience highly preferred-Experience in Benefits Administration and HR Compliance preferred. For immediate consideration please apply online at www.sphperion.com/apply and when asked for an office code, please choose: TX 75064 WACOSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      JOB SUMMARY: Provides research and analysis support to the HR Shared Service Center (SSC) and HR Centers of Expertise (COEs). Acts as a liaison between the external customer, COE and HR Information Systems (HRIS) teams to ensure data integrity within the HRIS Platform. Ensures service level agreements (SLAs) and key performance indicators (KPIs) are at or above standards while striving to improve quality and customer experience. Manage the internal relationship between Tier II team, applicable COE and HRIS. Audit, system and process improvement and SSC strategy and operations.Responsibilities:WHAT IS EXPECTED (ESSENTIAL FUNCTIONS):Serve as subject matter expert (SME) for Tier II Specialists in decision making processes related to all HR Operational disciplines. Interprets and applies Baylor Scott and White (BSWH) policies accordingly. Operate as SME during decision making processes to identify upcoming changes that impact HR Operations and SSC. Liaise between HRIS, COE and business for HRIS Platform updates, new configurations, and business rule changes. Analyze data in the case management tool to accurately capture, track and follow-up on inquiries; entries used to monitor KPI trends, track performance, provide feedback and improve quality. Manage all data integrity, testing and implementation of COE programs in the appropriate HR platform. Manage data integrity initiatives with line of sight to daily operations. Provide thorough data analysis for COE project implementations. Lead system testing efforts and liaise with HRIS and the COE to resolve any defects. Assist Senior-level Analyst with User Acceptance Testing validation between HRIS and COE. Collaborate with internal HR teams to determine resolution for gaps in processes, additional audit needs and interface errors. Continuously reviews SSC knowledge base to maintain working knowledge of all HR applications. Where appropriate, participates in the delivery of training for BSWH staff, SSC staff, other HR partners, SSC customers and third party vendor resources. Provide reporting and metrics to enhance performance and customer service levels within SSC. The information contained in this job description is intended to describe the essential job functions required of those assigned to this job. It is not intended to be an exhaustive list of all responsibilities, duties, knowledge, skills, and abilities needed to perform the job. Please note that management retains the right to assign or reassign duties and responsibilities to this job at any time. The ability to competently perform all the essential duties of the position, with or without reasonable accommodation, demonstrated commitment to effective customer service delivery, integrity, and the ability to work productively as a member of a team or work group are basic requirements of all positions at Baylor Scott & White HealthWorking hours: 8:00 AM - 5:00 PMSkills:KNOWLEDGE, SKILLS AND ABILITIES:-Strong knowledge of Human Resources operations and HCM systems. -Strong technical skills to include Microsoft Office suite (excel in particular)-Strong attention to detail-Strong written and verbal communication skills-Excellent customer service skills and strong problem solving skills-Ability to manage multiple priorities efficiently-Able to maintain confidentiality of sensitive information-Ability to present formal information in one-on-one and small group situations to customers and employeesEducation:High SchoolExperience:1-4 yearsQualifications:COVID Vaccination required2-3 years PeopleSoft experience REQUIRED.2-3 years minimum Benefits exp REQUIRED.Working Schedule: Mon-Fri; 8am-5pmRemote, however, we will meet at the office on day 1 for equipment & set up. They can expect to be there most of the 1st day. Contract with possibility of extensionContract Length: 3-6 monthsBachelor's degree and 1 year of experience-Associate's degree and 3 years of experience-High School Diploma/GED and 5 years of experience. Experience Preferences-Prior PeopleSoft, Oracle Cloud, API, Taleo and/or Service Now applications experience highly preferred-Experience in Benefits Administration and HR Compliance preferred. For immediate consideration please apply online at www.sphperion.com/apply and when asked for an office code, please choose: TX 75064 WACOSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Titusville, Florida
      • Permanent
      • $15.00 - $17.00 per hour
      • 8:00 AM - 5:00 PM
      Medical Equipment Technicians are responsible for ensuring safe delivery, providing setup, and education in usage of home medical equipment for our customers. Setup is done in their home, long-term care setting, clinic or any location deemed necessary to service patients.Responsibilities:-Develop and maintain working knowledge of current HME products and services offered by the company and allapplicable governmental regulations-Comply with all applicable company policies and procedures-Manage territory to reach service goals and deliver equipment including oxygen as required in accordance withindustry standards-Educate customers in proper use and care of respiratory and HME equipment in a home setting-Complete written patient visits reports following setup and follow-up visits as required-Assist with customer equipment problems under emergency conditions-Process all orders in a timely, accurate manner-Promote services and products to referral sources in the community as appropriate-Develop basic reimbursement knowledge and completely document all information necessary to ensurereimbursement for all appropriate equipment, products, and services-Assist with implementation of quality improvement program to meet company policies-Maintain home oxygen systems through regularly scheduled visits to customers.-Safely drive and maintain company vehicle-Perform patient assessment and re-assessment for patient care-Perform routine preventative maintenance and simple repairs on equipment as required in accordance with company policies-Report equipment hazards and/or product incidents as required in accordance with company policies and proceduresWorking hours: 8:00 AM - 5:00 PMSkills:-Entry level sales and/or customer service background essential-Problem solving skills with attention to detail-Ability to prioritize and manage multiple tasks-Ability to clean, test and repair home medical equipment.-Ability to identify safety hazards and take the necessary precautions-Accurately receive, stock, retrieve and load equipment and supplies.-Ability to work independently as needed.-Ability to prioritize and manage competing priorities and tasks-Independent decision making-Computer skills including knowledge of Microsoft Office applicationsEducation:High SchoolExperience:1-4 yearsQualifications:-High school diploma or GED -Valid and unrestricted drivers license in the state of residence-A minimum of three years of work related experience is required-One year of Military, delivery driver with sales component or health care technician experience would be considered related experience and preferred Please apply directly online or email the recruiter directly at ashleytuccio@spherion.comSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Medical Equipment Technicians are responsible for ensuring safe delivery, providing setup, and education in usage of home medical equipment for our customers. Setup is done in their home, long-term care setting, clinic or any location deemed necessary to service patients.Responsibilities:-Develop and maintain working knowledge of current HME products and services offered by the company and allapplicable governmental regulations-Comply with all applicable company policies and procedures-Manage territory to reach service goals and deliver equipment including oxygen as required in accordance withindustry standards-Educate customers in proper use and care of respiratory and HME equipment in a home setting-Complete written patient visits reports following setup and follow-up visits as required-Assist with customer equipment problems under emergency conditions-Process all orders in a timely, accurate manner-Promote services and products to referral sources in the community as appropriate-Develop basic reimbursement knowledge and completely document all information necessary to ensurereimbursement for all appropriate equipment, products, and services-Assist with implementation of quality improvement program to meet company policies-Maintain home oxygen systems through regularly scheduled visits to customers.-Safely drive and maintain company vehicle-Perform patient assessment and re-assessment for patient care-Perform routine preventative maintenance and simple repairs on equipment as required in accordance with company policies-Report equipment hazards and/or product incidents as required in accordance with company policies and proceduresWorking hours: 8:00 AM - 5:00 PMSkills:-Entry level sales and/or customer service background essential-Problem solving skills with attention to detail-Ability to prioritize and manage multiple tasks-Ability to clean, test and repair home medical equipment.-Ability to identify safety hazards and take the necessary precautions-Accurately receive, stock, retrieve and load equipment and supplies.-Ability to work independently as needed.-Ability to prioritize and manage competing priorities and tasks-Independent decision making-Computer skills including knowledge of Microsoft Office applicationsEducation:High SchoolExperience:1-4 yearsQualifications:-High school diploma or GED -Valid and unrestricted drivers license in the state of residence-A minimum of three years of work related experience is required-One year of Military, delivery driver with sales component or health care technician experience would be considered related experience and preferred Please apply directly online or email the recruiter directly at ashleytuccio@spherion.comSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Temple, Texas
      • Temporary
      • $20.00 - $23.00 per hour
      • 8:00 AM - 5:00 PM
      COVID VACCINE REQUIREDDay To Day: Data Clean up ? The CWR will be working through a lot of excel data and cleaning up different BSWH systems. The contractors will coordinate with the network team and update one BSWH system to get it in sync with their other platforms. They will be working on a backlog of tickets for clean up. The contractor will be dealing with provider data experience and data entry of demographics and will need to possess the ability to transfer data to correct systems. They will also be providing health updates to providers. Someone with healthcare experience would be beneficial for terminology.Remote/Onsite: Remote: 1 week onsite training at the beginning of contract and then will go fully remote.Contract Length: 90 days approval with possibility of extension and conversionResponsibilities:JOB DUTIES AND RESPONSIBILITES SUMMARY* The Provider Services Specialist is responsible for the full range of provider relations and service interactions within SWHP, including working on end-to-end provider claim and call quality, ease of use of provider portal and future service enhancements. * This position may be asked to manage all administrative aspects of provider issue resolution. * The Provider Services Specialist responds to physician, hospital and ancillary provider inquiries and requests for services associated with the resolution of provider complaints, claim processing, appeals issues, and various operational concerns. * Interprets SWHP policies and facilitates the research required to resolve provider issues. * The Provider Services Specialist will assist the data analyst in the review of provider directories in order to maintain data integrity. * Also updates provider information in Cactus and assists with reporting as needed. * Receive calls and correspondence from physicians, hospitals and ancillary providers requesting information and services.* Act as primary point of contact with providers by promoting a one-stop customer service.* Indentify appropriate internal resources in order to resolve issues.* Facilitate business activities through triage and coordination of resources according to priority of need.* Monitor status of resolution through maintaining detailed documentation of issue and action to date.* Conduct proactive follow-up activities with provider and/or SWHP staff. * Adhere to departmental and organization standards (service level, issue resolution timeframes)* Assist and support Provider Services Representative on project assignments such as claims and referral issues, welcome letters and in the education of providers on SWHP policy and procedures. * Escalate critical issues and conflicts to Director of Provider Relations or Provider Services Representative. * Participate in departmental and interdepartmental meetings as appropriate and necessary.* Participate in ad hoc projects as necessary.* Maintain professional growth and development through self directed learning activities.* This position reports directly to the Director of Provider Relations.Working hours: 8:00 AM - 5:00 PMSkills:KNOWLEDGE, SKILLS, AND ABILITIES* An Associate Degree preferred or equivalent work experience in healthcare (5+ years). * Minimum of 2 years provider relations experience with a proven track record of establishing, building, and managing relationships preferred. * Must be able to work independently. * Must be highly organized and able to manage multiple providers at once. * Must be able to write and speak clearly and effectively. * Ability to work under pressure. * Knowledge of the managed care/ health care industry preferred. * Demonstrated ability to manage projects from conception through implementation.* Must also have knowledge in working with computer systems, Microsoft Word, Excel and other software applications.* Knowledge of medical terminology* Knowledge of medical care specialties* Skill in eliciting and relating information clearly and concisely* Skill in exercising diplomacy in communicating with clients, patients, and medical professionals.Education:AssociateExperience:1-4 yearsQualifications:Minimum Amount of Exp Required: 1-2+ years of provider services experience (healthcare would be very beneficial)Data entry experienceExcel experience is mandatory. Please apply online at www.spherion.com/apply and when asked, please choose office code: TX 75064 WACOSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      COVID VACCINE REQUIREDDay To Day: Data Clean up ? The CWR will be working through a lot of excel data and cleaning up different BSWH systems. The contractors will coordinate with the network team and update one BSWH system to get it in sync with their other platforms. They will be working on a backlog of tickets for clean up. The contractor will be dealing with provider data experience and data entry of demographics and will need to possess the ability to transfer data to correct systems. They will also be providing health updates to providers. Someone with healthcare experience would be beneficial for terminology.Remote/Onsite: Remote: 1 week onsite training at the beginning of contract and then will go fully remote.Contract Length: 90 days approval with possibility of extension and conversionResponsibilities:JOB DUTIES AND RESPONSIBILITES SUMMARY* The Provider Services Specialist is responsible for the full range of provider relations and service interactions within SWHP, including working on end-to-end provider claim and call quality, ease of use of provider portal and future service enhancements. * This position may be asked to manage all administrative aspects of provider issue resolution. * The Provider Services Specialist responds to physician, hospital and ancillary provider inquiries and requests for services associated with the resolution of provider complaints, claim processing, appeals issues, and various operational concerns. * Interprets SWHP policies and facilitates the research required to resolve provider issues. * The Provider Services Specialist will assist the data analyst in the review of provider directories in order to maintain data integrity. * Also updates provider information in Cactus and assists with reporting as needed. * Receive calls and correspondence from physicians, hospitals and ancillary providers requesting information and services.* Act as primary point of contact with providers by promoting a one-stop customer service.* Indentify appropriate internal resources in order to resolve issues.* Facilitate business activities through triage and coordination of resources according to priority of need.* Monitor status of resolution through maintaining detailed documentation of issue and action to date.* Conduct proactive follow-up activities with provider and/or SWHP staff. * Adhere to departmental and organization standards (service level, issue resolution timeframes)* Assist and support Provider Services Representative on project assignments such as claims and referral issues, welcome letters and in the education of providers on SWHP policy and procedures. * Escalate critical issues and conflicts to Director of Provider Relations or Provider Services Representative. * Participate in departmental and interdepartmental meetings as appropriate and necessary.* Participate in ad hoc projects as necessary.* Maintain professional growth and development through self directed learning activities.* This position reports directly to the Director of Provider Relations.Working hours: 8:00 AM - 5:00 PMSkills:KNOWLEDGE, SKILLS, AND ABILITIES* An Associate Degree preferred or equivalent work experience in healthcare (5+ years). * Minimum of 2 years provider relations experience with a proven track record of establishing, building, and managing relationships preferred. * Must be able to work independently. * Must be highly organized and able to manage multiple providers at once. * Must be able to write and speak clearly and effectively. * Ability to work under pressure. * Knowledge of the managed care/ health care industry preferred. * Demonstrated ability to manage projects from conception through implementation.* Must also have knowledge in working with computer systems, Microsoft Word, Excel and other software applications.* Knowledge of medical terminology* Knowledge of medical care specialties* Skill in eliciting and relating information clearly and concisely* Skill in exercising diplomacy in communicating with clients, patients, and medical professionals.Education:AssociateExperience:1-4 yearsQualifications:Minimum Amount of Exp Required: 1-2+ years of provider services experience (healthcare would be very beneficial)Data entry experienceExcel experience is mandatory. Please apply online at www.spherion.com/apply and when asked, please choose office code: TX 75064 WACOSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Pensacola, Florida
      • Permanent
      • $13.00 - $16.00 per hour
      • 7:00 AM - 5:00 AM
      Busy Pediatric office seeking a Certified or Registered Medical Assistant with a minimum of 1 year experience providing patient care. This is a full time position with some weekends on a rotating basis.Responsibilities:Timely and accurately triage patients by collecting medical history and confirming chief complaintVital signsInjections and immunizationsPreparing proper supplies needed for office proceduresProficient in EMR/Office Practicum preferred but not requiredPrep charts for upcoming appointmentsMaintain a safe and healthy work environment by following office policies and proceduresMaintain accurate inventory count and notifying proper personnel when supplies are neededProperly prepare forms requested by patientMust be able to work independently in a satellite officeMaintain a clean working environmentWorking hours: 7:00 AM - 5:00 AMSkills:Written and Verbal CommunicationInfection ControlOrganizationProfessionalismMulti-taskingTeam playerCertified/RegisteredCustomer ServiceEducation:BachelorsExperience:1-4 yearsQualifications:High school or equivalent (Required)EMR systems: 1 year (Required)Vital signs: 1 year (Required)BLS Certification (Required)Certified Medical Assistant (Required)US work authorization (Required)You must have your own reliable transportation and be able to pass a drug screen and background check. Please submit a resume for consideration. Apply Now!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Busy Pediatric office seeking a Certified or Registered Medical Assistant with a minimum of 1 year experience providing patient care. This is a full time position with some weekends on a rotating basis.Responsibilities:Timely and accurately triage patients by collecting medical history and confirming chief complaintVital signsInjections and immunizationsPreparing proper supplies needed for office proceduresProficient in EMR/Office Practicum preferred but not requiredPrep charts for upcoming appointmentsMaintain a safe and healthy work environment by following office policies and proceduresMaintain accurate inventory count and notifying proper personnel when supplies are neededProperly prepare forms requested by patientMust be able to work independently in a satellite officeMaintain a clean working environmentWorking hours: 7:00 AM - 5:00 AMSkills:Written and Verbal CommunicationInfection ControlOrganizationProfessionalismMulti-taskingTeam playerCertified/RegisteredCustomer ServiceEducation:BachelorsExperience:1-4 yearsQualifications:High school or equivalent (Required)EMR systems: 1 year (Required)Vital signs: 1 year (Required)BLS Certification (Required)Certified Medical Assistant (Required)US work authorization (Required)You must have your own reliable transportation and be able to pass a drug screen and background check. Please submit a resume for consideration. Apply Now!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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