Spherion Staffing is looking for temporary candidates with 2-3 years of customer service experience for the role of Operations Processor. Qualified applicants must have 2-3 years of experience in the financial industry and proven 2-3 years of TOP NOTCH customer service skills. Schedule: Monday-Friday, 8am-5pm Assignment length 3-6 months Pay $15.00/hourResponsibilities:-Responsible for supporting complaint resolution cases working customer escalated complaints for customer-Responsible for following up on older cases and getting started on new cases -As they receive new complaints - this team is to investigate the concern, reach out to the customer to get up to speed on the issue, review their expectations, let them know you will get started, provide a timeline on when you will get back in touch and ultimately remediate their concern-In this role it is important that you work through the situation with the customer without being accusatory -build the relationship, understand what is wrong, what impact is this having on the customer, look at the issue objectively, consider all options for the customer-Will be using various systems to gather case work and conduct research-Heavy documentation required for all calls/conversations/casesResponsibilities:See AboveWorking hours: 8:00 AM - 5:00 PMSkills:Requirements:-High School Diploma or GED -2-3 years of + TOP NOTCH CUSTOMER SERVICE experience -Ability to maneuver between various systems and screens-Communication skills, organization, time management and ability to multitask-Ability to work independently and self-manage workload to meet deadlines-High attention to detail and high quality of workEducation:High SchoolExperience:0-1 yearsQualifications:See Above To be considered, please apply online at www.spherion.com/apply If you have any questions please contact Kelsi Shelly at 605-335-6010Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
Spherion Staffing is looking for temporary candidates with 2-3 years of customer service experience for the role of Operations Processor. Qualified applicants must have 2-3 years of experience in the financial industry and proven 2-3 years of TOP NOTCH customer service skills. Schedule: Monday-Friday, 8am-5pm Assignment length 3-6 months Pay $15.00/hourResponsibilities:-Responsible for supporting complaint resolution cases working customer escalated complaints for customer-Responsible for following up on older cases and getting started on new cases -As they receive new complaints - this team is to investigate the concern, reach out to the customer to get up to speed on the issue, review their expectations, let them know you will get started, provide a timeline on when you will get back in touch and ultimately remediate their concern-In this role it is important that you work through the situation with the customer without being accusatory -build the relationship, understand what is wrong, what impact is this having on the customer, look at the issue objectively, consider all options for the customer-Will be using various systems to gather case work and conduct research-Heavy documentation required for all calls/conversations/casesResponsibilities:See AboveWorking hours: 8:00 AM - 5:00 PMSkills:Requirements:-High School Diploma or GED -2-3 years of + TOP NOTCH CUSTOMER SERVICE experience -Ability to maneuver between various systems and screens-Communication skills, organization, time management and ability to multitask-Ability to work independently and self-manage workload to meet deadlines-High attention to detail and high quality of workEducation:High SchoolExperience:0-1 yearsQualifications:See Above To be considered, please apply online at www.spherion.com/apply If you have any questions please contact Kelsi Shelly at 605-335-6010Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
Spherion Staffing has openings for Mail Processors. The purpose of this position is to support the company's mailroom with various tasks including moving mail carts, running openers, and using online systems to get correct addresses for returned mail. Assignment Length: 6-9 MonthsShift: Monday - Friday 8AM - 5PMPay: $15.00/hour Responsibilities:-Receiving and reviewing incoming work, contacting appropriate resources as needed -Verifying complex customer issues-Takes accountability for entire process from receipt of work to resolution and closureResponsibilities:See AboveWorking hours: 8:00 AM - 5:00 PMSkills:Requirements:-High School diploma or GED-1 years' experience in mailroom or general operations experience -Must be computer proficient-Experience working with 10 KeyEducation:DoctorateExperience:0-1 yearsQualifications:See Above To be considered, please apply online at www.spherion.com/siouxfalls If you have any questions please contact Kelsi Shelly at 605-335-6010Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
Spherion Staffing has openings for Mail Processors. The purpose of this position is to support the company's mailroom with various tasks including moving mail carts, running openers, and using online systems to get correct addresses for returned mail. Assignment Length: 6-9 MonthsShift: Monday - Friday 8AM - 5PMPay: $15.00/hour Responsibilities:-Receiving and reviewing incoming work, contacting appropriate resources as needed -Verifying complex customer issues-Takes accountability for entire process from receipt of work to resolution and closureResponsibilities:See AboveWorking hours: 8:00 AM - 5:00 PMSkills:Requirements:-High School diploma or GED-1 years' experience in mailroom or general operations experience -Must be computer proficient-Experience working with 10 KeyEducation:DoctorateExperience:0-1 yearsQualifications:See Above To be considered, please apply online at www.spherion.com/siouxfalls If you have any questions please contact Kelsi Shelly at 605-335-6010Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
Spherion Staffing is looking to fill a temporary role of Shelter Supervisor with a local client in Fargo. The primary responsibility of this role consists of guest intake and support shift oversight for seasonal overflow operations. Interested candidates should have computer proficiency, compassion and the ability to multi-task and problem solve.Full and Part time openings Pay $15/hour Responsibilities:- Administer all aspects of guest relations, to include conducting intake, bed assignment and coordination of work assignments- Ensure organizational policies and operational procedures are followed- Maintain facility cleanliness, particularly in common areas- Maintain guest records and data entry into system for state COC reportingResponsibilities:See aboveWorking hours: Various Shifts AvailableSkills:Requirements:-Possess excellent communication and customer service skills-General computer (Microsoft Office) and keyboard proficiency-Ability to demonstrate empathy and compassion-Ability to work independently as well as part of a team-Ability to multi-task and problem solveEducation:High SchoolExperience:1-4 yearsQualifications:See above To be considered, please apply online at www.spherion.com/apply If you have any questions please contact Janine Eberhart at 701-412-2894Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
Spherion Staffing is looking to fill a temporary role of Shelter Supervisor with a local client in Fargo. The primary responsibility of this role consists of guest intake and support shift oversight for seasonal overflow operations. Interested candidates should have computer proficiency, compassion and the ability to multi-task and problem solve.Full and Part time openings Pay $15/hour Responsibilities:- Administer all aspects of guest relations, to include conducting intake, bed assignment and coordination of work assignments- Ensure organizational policies and operational procedures are followed- Maintain facility cleanliness, particularly in common areas- Maintain guest records and data entry into system for state COC reportingResponsibilities:See aboveWorking hours: Various Shifts AvailableSkills:Requirements:-Possess excellent communication and customer service skills-General computer (Microsoft Office) and keyboard proficiency-Ability to demonstrate empathy and compassion-Ability to work independently as well as part of a team-Ability to multi-task and problem solveEducation:High SchoolExperience:1-4 yearsQualifications:See above To be considered, please apply online at www.spherion.com/apply If you have any questions please contact Janine Eberhart at 701-412-2894Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
Spherion is hiring for an Invoice Processor in Plainfield, IN. Starting Pay is $15/HR!Shift is Monday - Friday 8AM - 5PM.Responsibilities:This position is accountable for providing accurate and timely work results which support safety, reliability, storm restoration, and cost management while providing quality customer service. This role will require the candidate to efficiently use available tools or systems and maintain office record retention files. The selected candidate will be responsible for reviewing and processing invoices accurately and within net terms while maintaining a professional and courteous relationship with customers. Close attention to detail and consistency with the handling of invoices is required. This position maintains excellent customer service to operations, management, and customers and ensures an acceptable level of availability during a normal work schedule. Candidate is responsible for providing updates and job status details to appropriate personnel, as needed while ensuring work is executed timely. Candidate will be expected to collaborate with other work groups to ensure desired customer experience.Working hours: 8:00 AM - 5:00 PMSkills:Candidate must be detail oriented, dependable and comfortable with a fast-paced environment that is prone to change. Experience with Excel, Word, Outlook, Windows Explorer and Adobe is preferred.Education:High SchoolExperience:0-1 yearsQualifications:- HS Diploma or GED Required Apply Today! Once you apply, call or text our office at 317-843-2512 to schedule your interview!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
Spherion is hiring for an Invoice Processor in Plainfield, IN. Starting Pay is $15/HR!Shift is Monday - Friday 8AM - 5PM.Responsibilities:This position is accountable for providing accurate and timely work results which support safety, reliability, storm restoration, and cost management while providing quality customer service. This role will require the candidate to efficiently use available tools or systems and maintain office record retention files. The selected candidate will be responsible for reviewing and processing invoices accurately and within net terms while maintaining a professional and courteous relationship with customers. Close attention to detail and consistency with the handling of invoices is required. This position maintains excellent customer service to operations, management, and customers and ensures an acceptable level of availability during a normal work schedule. Candidate is responsible for providing updates and job status details to appropriate personnel, as needed while ensuring work is executed timely. Candidate will be expected to collaborate with other work groups to ensure desired customer experience.Working hours: 8:00 AM - 5:00 PMSkills:Candidate must be detail oriented, dependable and comfortable with a fast-paced environment that is prone to change. Experience with Excel, Word, Outlook, Windows Explorer and Adobe is preferred.Education:High SchoolExperience:0-1 yearsQualifications:- HS Diploma or GED Required Apply Today! Once you apply, call or text our office at 317-843-2512 to schedule your interview!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
Our client's mission is to accelerate the world's transition to sustainable energy. This organization has broken new barriers in developing high-performance automobiles and also offers a full suite of energy products that incorporates solar, storage, and grid services.Are you interested in joining the world's only fully integrated sustainable energy company?Then, this is your opportunity to apply!The Role --- The Credit and Collections Specialist plays an important role in the overall success and health of the energy portfolio. -Works as part of a team in a fast-paced high impact environment-Establish contact with past due customers and resolve delinquency in a timely manner through providing account information, resolving customer concerns, and negotiating payment arrangements that are acceptable to both the customer and the company-In certain circumstances, the specialist will collaborate with billing, accounts receivable, and various other internal departments to resolve disputes. A high degree of independent judgement is required to evaluate unique situations to determine account handling and resolution.The Credit and Collections Specialist will manage relationships with external stakeholders and must be able to lead critical collections situations to resolution. Additional responsibilities include but are not limited to: assist with reporting, check processing and any other task related to accounts receivable.As part of the Financial Operations Business Unit, the Collections Specialists goal is to work with the team and management to ensure that collections targets and portfolio goals are achieved by enhancing call volume capacity during prime contact periods. The primary responsibility of the specialist is to engage with past due customers and resolve delinquency, all while maintaining a positive long-standing relationship with the customer.Responsibilities:The specialist will perform the following daily functions as part of the collections function:-Proactively contact customers through outbound phone calls.-Handle inbound phone calls-Proactively contact and respond to customers through e-mail and multi-channel efforts.-Work with internal departments to resolve disputes-Follow up with customers and internal departments to ensure high levels of customer satisfaction and positive customer experience.-Perform special projects as requested by management.-Meet daily and monthly performance standardsWorking hours: 8:00 AM - 5:00 PMSkills:-Proficiency in MS Office-FDCPA knowledge a plus-Ability to prioritize and multitask, with the flexibility to adapt quickly to change-Detail-oriented, resourceful and able to manage shifting priorities-Excellent written and verbal communication skills required-Ability to positively and effectively interact with internal and external customers-Ability to work well with others in a collaborative team environmentEducation:High SchoolExperience:0-1 yearsQualifications:-Call Center experience preferred-Evidence of exceptional ability What are you waiting for? This position won't last long!With great schedule, pay, and long term engagement, you don't want to miss out!APPLY HERE---OR---Text COLLECTIONS to 801-519-5093CALL US! TEXT US! WE WANT TO HEAR FROM YOU!!!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Informat
Our client's mission is to accelerate the world's transition to sustainable energy. This organization has broken new barriers in developing high-performance automobiles and also offers a full suite of energy products that incorporates solar, storage, and grid services.Are you interested in joining the world's only fully integrated sustainable energy company?Then, this is your opportunity to apply!The Role --- The Credit and Collections Specialist plays an important role in the overall success and health of the energy portfolio. -Works as part of a team in a fast-paced high impact environment-Establish contact with past due customers and resolve delinquency in a timely manner through providing account information, resolving customer concerns, and negotiating payment arrangements that are acceptable to both the customer and the company-In certain circumstances, the specialist will collaborate with billing, accounts receivable, and various other internal departments to resolve disputes. A high degree of independent judgement is required to evaluate unique situations to determine account handling and resolution.The Credit and Collections Specialist will manage relationships with external stakeholders and must be able to lead critical collections situations to resolution. Additional responsibilities include but are not limited to: assist with reporting, check processing and any other task related to accounts receivable.As part of the Financial Operations Business Unit, the Collections Specialists goal is to work with the team and management to ensure that collections targets and portfolio goals are achieved by enhancing call volume capacity during prime contact periods. The primary responsibility of the specialist is to engage with past due customers and resolve delinquency, all while maintaining a positive long-standing relationship with the customer.Responsibilities:The specialist will perform the following daily functions as part of the collections function:-Proactively contact customers through outbound phone calls.-Handle inbound phone calls-Proactively contact and respond to customers through e-mail and multi-channel efforts.-Work with internal departments to resolve disputes-Follow up with customers and internal departments to ensure high levels of customer satisfaction and positive customer experience.-Perform special projects as requested by management.-Meet daily and monthly performance standardsWorking hours: 8:00 AM - 5:00 PMSkills:-Proficiency in MS Office-FDCPA knowledge a plus-Ability to prioritize and multitask, with the flexibility to adapt quickly to change-Detail-oriented, resourceful and able to manage shifting priorities-Excellent written and verbal communication skills required-Ability to positively and effectively interact with internal and external customers-Ability to work well with others in a collaborative team environmentEducation:High SchoolExperience:0-1 yearsQualifications:-Call Center experience preferred-Evidence of exceptional ability What are you waiting for? This position won't last long!With great schedule, pay, and long term engagement, you don't want to miss out!APPLY HERE---OR---Text COLLECTIONS to 801-519-5093CALL US! TEXT US! WE WANT TO HEAR FROM YOU!!!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Informat
Spherion is hiring a Customer Service Representative in Indianapolis, IN. Starting Pay is $17.50/HRShift: Monday - Friday 8AM - 4:30PMThe Account Customer Service Coordinator-will build, maintain and strengthen the relationship with the company's key clients and provide the highest level of service possible. The Account Customer Service Coordinator I is expected to take a proactive approach to client service, including but not limited to identifying, working and resolving jeopardy orders, identifying operational challenges and bringing internal departments together to resolve problems.Responsibilities:- Build and maintain a strong working relationship with assigned client(s). Respond timely to all inquiries from assigned client(s) via email and/or phone- Prepare, update and develop client jeopardy orders reports. Publish report internally daily and ensure internal departments are reviewing the report and providing solutions for the jeopardy orders- Act as the subject matter expert for assigned client(s) by knowing and understanding SOP???s and client expectations. Provide support to other departments and field locations in regard to assigned client(s).- Identify and analyze trends and patters of RLM operational issues that are causing the jeopardy issues. Provide direction, support and information to internal departments to resolve client issues- Manage VIP orders or requests from assigned client(s) to ensure orders are delivered according to client expectations- Lead and/or participate in daily, weekly and/or monthly service calls with assigned client(s). Lead internal conference calls, if necessary, to discuss service metrics and areas of opportunity with assigned client(s)-Work client specific reports including open order reports, return reports and EMC reports- Provide direction to Customer Service Representative assisting assigned client(s)- Implement continuous improvement initiatives to improve service for assigned client(s)- Participate in daily operational calls and provide updates to field operations about assigned client(s).- Participate in meetings and presentations specific to assigned client(s)Working hours: 8:00 AM - 4:30 PMSkills:- Strong verbal and written communication skills- Demonstrates problem solving skills- Ability to simultaneously handle multiple priorities- Demonstrates time management and priority setting skills- Ability to read and/or listen and understand information and ideas communicated- Basic math skills beginner required- Proficient in Microsoft Office products Microsoft Office (Access, Excel, Word, Power Point, and Outlook) advanced requiredEducation:High SchoolExperience:0-1 yearsQualifications:- H.S. diploma/GED required- Three (3) years or more in a Customer Service role or equivalent required- One (1) year or more in related Client Account Specialization preferred- Basic math skills beginner required- Proficient in Microsoft Office products Microsoft Office (Access, Excel, Word, Power Point, and Outlook) advanced required Apply Today! Once you apply, call or text 260-496-9900 to schedule your interview!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
Spherion is hiring a Customer Service Representative in Indianapolis, IN. Starting Pay is $17.50/HRShift: Monday - Friday 8AM - 4:30PMThe Account Customer Service Coordinator-will build, maintain and strengthen the relationship with the company's key clients and provide the highest level of service possible. The Account Customer Service Coordinator I is expected to take a proactive approach to client service, including but not limited to identifying, working and resolving jeopardy orders, identifying operational challenges and bringing internal departments together to resolve problems.Responsibilities:- Build and maintain a strong working relationship with assigned client(s). Respond timely to all inquiries from assigned client(s) via email and/or phone- Prepare, update and develop client jeopardy orders reports. Publish report internally daily and ensure internal departments are reviewing the report and providing solutions for the jeopardy orders- Act as the subject matter expert for assigned client(s) by knowing and understanding SOP???s and client expectations. Provide support to other departments and field locations in regard to assigned client(s).- Identify and analyze trends and patters of RLM operational issues that are causing the jeopardy issues. Provide direction, support and information to internal departments to resolve client issues- Manage VIP orders or requests from assigned client(s) to ensure orders are delivered according to client expectations- Lead and/or participate in daily, weekly and/or monthly service calls with assigned client(s). Lead internal conference calls, if necessary, to discuss service metrics and areas of opportunity with assigned client(s)-Work client specific reports including open order reports, return reports and EMC reports- Provide direction to Customer Service Representative assisting assigned client(s)- Implement continuous improvement initiatives to improve service for assigned client(s)- Participate in daily operational calls and provide updates to field operations about assigned client(s).- Participate in meetings and presentations specific to assigned client(s)Working hours: 8:00 AM - 4:30 PMSkills:- Strong verbal and written communication skills- Demonstrates problem solving skills- Ability to simultaneously handle multiple priorities- Demonstrates time management and priority setting skills- Ability to read and/or listen and understand information and ideas communicated- Basic math skills beginner required- Proficient in Microsoft Office products Microsoft Office (Access, Excel, Word, Power Point, and Outlook) advanced requiredEducation:High SchoolExperience:0-1 yearsQualifications:- H.S. diploma/GED required- Three (3) years or more in a Customer Service role or equivalent required- One (1) year or more in related Client Account Specialization preferred- Basic math skills beginner required- Proficient in Microsoft Office products Microsoft Office (Access, Excel, Word, Power Point, and Outlook) advanced required Apply Today! Once you apply, call or text 260-496-9900 to schedule your interview!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.