12 jobs found for Professional

Spherion is hiring for a health screener. This is a full time opportunity with the hours of 8 am - 6 pm Monday- Thursday, and 8 am - 12 pm on Friday.Responsibilities:The health screeners responsibility is to monitor incoming employees, patients, vendors, visitors, and guests at all screening stations.Working hours: 8:00 AM - 5:00 PMSkills:Highly skilled at prioritizing and communicatingStrong computer skills and attention to detailAble to multitask and manage time wellFriendly and professionalEducation:High SchoolExperience:1-4 yearsQualifications:Bilingual preferred. High school Diploma required. Must provide proof of COVID-19 vaccination as terms of employment. Qualified candidates apply NOW!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

Spherion is recruiting for a Pharmacy Access Specialist to join the team of one of the largest healthcare providers in southern Wisconsin! This position will be responsible for Increasing patient access and adherence to medically necessary pharmaceuticals by managing patients insurance benefits and utilizing established patient assistance programs. The Pharmacy Access Specialist will provide value-added services by developing client-based relationships with clinical staff and patients, presenting pharmacy service options through customized financial analysis, and facilitating information gathering for program enrollment.This is a Direct Hire position! Benefits will be discussed during the interview process.Responsibilities:- Serve as the liaison between medical staff, outpatient pharmacies, insurance providers, and patients to improve communication and continuity of care- Review patient demographics, medication history, and insurance status to identify socioeconomic barriers, opportunities for intervention, and eligibility for prescription assistance- Improve patient service experience through the provision of benefits investigations and conducting prior authorization services- Develop a thorough understanding of payer reimbursement and patterns for pharmacy and medical claims with third parties- Serve as the primary ambulatory pharmacy resource to facilitate access to prescription and medical benefit medications, including but not limited to; formulary/coverage issues, copay issues, patient assistance program eligibility, and other indigent programs- Coordinate services with appropriate departments and internal patient care team members regarding patients who have limited financial resources to pay for medications and facilitate medication access to support discharge preparations- Interact with hospital and clinic employees, including but not limited to pharmacists, clinical staff, fiscal personnel, department managers, access services staff, coding staff, and billing assistants. External contacts include but are not limited to third-party payers, manufacturers, prescription benefit management companies, external pharmacy personnel, and referring providers and their support staff- Review complex insurance situations in order to educate patients, providers, and clinic staff on how to follow appropriate next steps to get access to prescription and medical benefit information- Work safely and in a constant state of alertness- Perform other duties as assignedWorking hours: 8:00 AM - 4:30 PMSkills:- Excellent attention to detail and critical thinking skills- Strong, professional written and oral communication skills- Desire to improve the patient experience and provide excellent customer serviceEducation:BachelorsExperience:1-4 yearsQualifications:- Bachelors degree preferred. Equivalent years of pharmacy experience and education considered in lieu of a Bachelors degree- Willingness to learn new skills and concepts in order to perform duties in the most efficient and effective manner Apply via the apply button in the top right hand corner today!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

Recruiting for two temp-to-hire opportunities in Birmingham (Hwy 280 area).Responsibilities:Assisting customers in-person, telephone, and emailExplaining skincare products/procedures Accept payments, schedule appointments, updating chartsWorking hours: 8:30 AM - 5:30 PMSkills:Professional Customer Service Skills (friendly, inviting, willingness to assist)Ability to learn skincare and cosmeticsProfessional demeanor in-person and telephone, excellent communication skills, reliable, trust-worthEducation:High SchoolExperience:4-7 yearsQualifications:Previous Receptionist experience is highly desiredExperience in a medical office/SPA/cosmetics industry are a plus!Must have an aptitude for healthy living and interest in skincare/cosmetics Employees may work until 6:00 - 7:00 on Thursday & Friday nights. All employees must be able to stay late on any given night or work overtime. Apply online or email an updated resume to birminghamoffice@spherion.comSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

Spherion is recruiting for a temp-to-hire Senior Medical Administrative Assistant for one of the most skilled, devoted, and respected physician groups in Madison! The Senior Administrative Assistant will provide administrative support to the management team including the Executive Director, Clinical Operations, Business Operations, Human Resources, and Quality Care Managers. The duties include answering phones, scheduling and organizing meetings, designing and proofreading various documents, ordering office supplies, and other tasks as assigned.Responsibilities:- Anticipate the needs of the management team by reviewing schedules, preparing and gathering records, reports, correspondence, or other necessary information- Monitoring and communicating the status of work/projects- Immediately acknowledge and greet vendors, visitors, and others in a positive and helpful manner and provide directions, information, and other assistance as needed- Schedule and organize meetings, prepare and organize meeting materials, make room arrangements, pick up food, take meeting minutes as directed and email/send notes to designated individuals, and follow through on action items from meetings- Answer the telephone in an efficient, pleasant, and professional manner. Screen and forward calls to or accurately record messages for staff- Open and sort mail, distribute policies and documents, collect signatures, photocopy, scan, fax, and deliver information/documents as requested. Maintain various filing systems- Schedule interviews, send confirmations and reject letters as directed, prepare orientation/training materials, take staff photos, and prepare/send the employee newsletter- Design, type, and proofread various letters, memos, documents, posters, and forms- Accurately maintain spreadsheets as well as research, gather, and organize information- Enter data and assist with analysis- Maintain social media presence through researching, proposing, and writing post material- Order and track supplies, organize and maintain office supply closet, contact outside vendors regarding requests/questions/issues, research competitive prices, and occasionally shop for supplies in person or online- May assist with payment posting and with other departments as time allows- Attend staff meetings as scheduled and participate in clinic initiatives and training in a positive, collaborative manner- Adhere to the clinic and departmental policies and procedures including confidentiality- Maintain courteous, professional relationships with vendors, visitors, providers, and coworkers. Refer concerns to Executive Director or another manager as appropriate- Enhance professional growth and development by attending meetings, seminars, conferences, continuing education courses, etcWorking hours: 8:00 AM - 5:00 PMSkills:- Excellent organization, planning, and prioritization skills- Clear and effective written and oral communication skills- Strong attention to detail/accuracyEducation:High SchoolExperience:1-4 yearsQualifications:- High School diploma or GED required- Two years of administrative assistant experience required- Prior experience in a medical, dental, or insurance setting preferred- Proficiency in the use of Microsoft Word, Excel, and Outlook- Ability to type 45-50 wpm- Working knowledge of spreadsheets and databases as well as social media platforms- Experience operating standard office equipment Apply via the apply button in the top right hand corner today!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

Fast growing and employee friendly, with an exciting opportunity as one of our Medical Receptionist in one of several Wilmington locations.We offer a competitive compensation package and a great work environment. If you are someone looking to use your talents to help our clients meet their needs, and work with an exciting team, we want to hear from you.Responsibilities:Greets patients in the office and answers phone calls in a courteous and professional manner. Routes calls to the appropriate personnel.Maintains electronic scheduling system. Answers incoming phone calls and schedules patients pursuant to practitioner???s instructions. Advises the patient of required documentation. Pulls charts for appointments prior to appointment date and verifies all information.Obtains copies of patient???s insurance cards and other documentation as required for billing, including but not limited to: Prescriptions, Certificates of Medical Necessity, Letters of Medical Necessity, and Pre-authorizations. Contacts insurance companies on an as needed basis to verify insurance coverage.Working hours: 9:00 AM - 5:00 PMSkills:Collects co-pays and/or deposits and when necessary may make financial arrangements with patients via Care Credit. Accurately applies co-pays and deposits in the Futura system. Ensures all documents required for billing are in the file. Places all transactions on log sheet.Maintains patient's files with all current and pertinent information. Updates all information in the patient's paper and electronics files. Follows up on all requested patient information and documents request thoroughly.Maintains office supplies and orders additional supplies as needed.Education:High SchoolExperience:1-4 yearsQualifications:Ability to work independentlyAbility to exercise judgment and make decisionsExcellent communication skills to communicate with patients, physicians, clients, coworkers, and management staffAbility to perform in a high productivity, fast-paced environmentAbility to document accurately and conciselyExcellent phone and computer skillsAbility to maintain sensitive information in confidenceAbility to meet deadlines and prioritize diverse responsibilitiesProficient in Microsoft applications including but not limited to Outlook, Word, ExcelOrganized and detail-orientedHigh school diplomaKnowledge of anatomy and medical code is a plus Apply to this Job posting for immediate consideration!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

The ROI Specialist works Monday - Friday from 11:00PM - 7:00 AM. This position requires training for 3 - 4 weeks on the day shift which is 8:00 AM - 4:30 PM. As part of the Release of Information Team, interprets and responds to requests for protected health information. Ensures the privacy of the patient by safeguarding and protecting protected health information in the performance of duties. Fulfills release of information requests in an accurate and professional manner within timeframes established in contracted Service Level Agreements with the customer. Adheres to Customer policy, as well as, state and federal regulatory guidelines surrounding the release of protected health information.Responsibilities:Reproduces protected health information using a variety of technologies, including photocopiers, scanners and facsimiles. Performs data entry functions, utilizing tracking application, to log, monitor, and complete requests for information. Provides routine service to customers regarding release of information requests, and the retrieval and delivery of protected health information and materials on-site at customer facilities and at designated centers Periodically, attends meetings and/or training to keep abreast of industry and regulatory changes effecting release of information functions.Working hours: 11:00 PM - 7:00 AMSkills:Customer ServiceMedical Records (ROI)Data EntryEducation:High SchoolExperience:1-4 yearsQualifications:High School Diploma or GED required, Associate?s Degree preferred. R.H.I.T. desired. A minimum of 1-3 years of customer service experience, records management or healthcare experience required.Demonstrated ability to maintain a high level of confidentiality regarding patient information. Knowledge of HIPAA preferred. Apply online or email updated resume to birminghamoffice@spherion.comSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

Fantastic career opportunity with a local Non-Profit Healthcare Organization in Northern Virginia. We offer benefits and a positive work environment.Responsible for the overall coordination of patient care for designated team. Supports clinical services to optimize and provide current medical information, and supports the providers and nursing staff to enable them to better perform their duties. Serves as a customer service liaison and will be critical in maintaining a positive, supportive relationship with the individual patient, staff and the larger community. Dependability, reliability and timeliness are critical to this position.Responsibilities:Specific Responsibilities are as follows: 1. Schedules patient appointments in coordination with provider and nurse. 2. Schedules and tracks specialty and lab referrals as order by the provider. 3. Answers and dispatches provider line calls as per Healthworks provider line protocol. 4. Arranges transportation for the patient as needed. 5. Responsible for distributing, scanning and collecting incoming and outgoing mail for assigned providers. 6. Scans all patient related paper documents into patient electronic medical records daily. 7. Empties the fax inbox and attach documents to patient electronic medical records daily. 8. Verifies that all patients medical records are received according to the terms specified in the Medical Record Release Protocol. Obtains any records that are needed from other medical offices, hospitals, or specialists. 9. Requests/provides documents per physician request. 10. Responsible for processing, scheduling and coordinating all pre-operative appointments in a timely manner. 11. Responsible for obtaining referral prior authorizations from insurance companies. 12. Functions as a patient advocate. Is proactive in addressing patient needs and trouble shooting patient concerns. 13. Strives for excellence in customer service. Consistently demonstrates cultural competence and sensitivity. 14. Willingness to be cross-trained and work as needed in other positions such as patient registration, reception, etc. 15. Uses professional knowledge to promote good judgment, decision making, and casework skills. The ability to independently process complex cases efficiently and correctly as required. 16. Other duties that may be assigned by management that will benefit the quality of care and safety of the patient. Job responsibilities may vary from those listed above due to the demands of the work environment. If these additional responsibilities are significant and long-term, then a new job description will be provided.Working hours: 8:00 AM - 5:00 AM (Various Shifts Available)Skills:MUST BE FLUENT IN SPANISH AND ENGLISHEducation:AssociateExperience:1-4 yearsQualifications:Qualifications/Requirements: High School education or completion of GED. Associates Degree preferred. Two (2) years work experience in customer relations and office management, preferably in a health care setting required. Excellent computer skills. Demonstrates cultural competence. The individual needs to enjoy working with people and solving problems to ensure that clients and patients are satisfied with the delivery of services. Fluency in English and Spanish is required. All staff is expected to function within a collaborative team practice model, supporting the efforts of the other employees. Apply now online or send your resume to jennifer.marraccini@spherion.comSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

Fantastic career opportunity with a local Non-Profit Healthcare Organization in Northern Virginia. We offer benefits and a positive work environment.Responsible for the overall coordination of patient care for designated team. Supports clinical services to optimize and provide current medical information, and supports the providers and nursing staff to enable them to better perform their duties. Serves as a customer service liaison and will be critical in maintaining a positive, supportive relationship with the individual patient, staff and the larger community. Dependability, reliability and timeliness are critical to this position.Responsibilities:Specific Responsibilities are as follows: 1. Schedules patient appointments in coordination with provider and nurse. 2. Schedules and tracks specialty and lab referrals as order by the provider. 3. Answers and dispatches provider line calls as per Healthworks provider line protocol. 4. Arranges transportation for the patient as needed. 5. Responsible for distributing, scanning and collecting incoming and outgoing mail for assigned providers. 6. Scans all patient related paper documents into patient electronic medical records daily. 7. Empties the fax inbox and attach documents to patient electronic medical records daily. 8. Verifies that all patients medical records are received according to the terms specified in the Medical Record Release Protocol. Obtains any records that are needed from other medical offices, hospitals, or specialists. 9. Requests/provides documents per physician request. 10. Responsible for processing, scheduling and coordinating all pre-operative appointments in a timely manner. 11. Responsible for obtaining referral prior authorizations from insurance companies. 12. Functions as a patient advocate. Is proactive in addressing patient needs and trouble shooting patient concerns. 13. Strives for excellence in customer service. Consistently demonstrates cultural competence and sensitivity. 14. Willingness to be cross-trained and work as needed in other positions such as patient registration, reception, etc. 15. Uses professional knowledge to promote good judgment, decision making, and casework skills. The ability to independently process complex cases efficiently and correctly as required. 16. Other duties that may be assigned by management that will benefit the quality of care and safety of the patient. Job responsibilities may vary from those listed above due to the demands of the work environment. If these additional responsibilities are significant and long-term, then a new job description will be provided.Working hours: 8:00 AM - 5:00 AM (Various Shifts Available)Skills:MUST BE FLUENT IN SPANISH AND ENGLISHEducation:AssociateExperience:1-4 yearsQualifications:Qualifications/Requirements: High School education or completion of GED. Associates Degree preferred. Two (2) years work experience in customer relations and office management, preferably in a health care setting required. Excellent computer skills. Demonstrates cultural competence. The individual needs to enjoy working with people and solving problems to ensure that clients and patients are satisfied with the delivery of services. Fluency in English and Spanish is required. All staff is expected to function within a collaborative team practice model, supporting the efforts of the other employees. Apply now online or send your resume to jennifer.marraccini@spherion.comSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

Fantastic career opportunity with a local Non-Profit Healthcare Organization in Northern Virginia. We offer benefits and a positive work environment.Responsible for the overall coordination of patient care for designated team. Supports clinical services to optimize and provide current medical information, and supports the providers and nursing staff to enable them to better perform their duties. Serves as a customer service liaison and will be critical in maintaining a positive, supportive relationship with the individual patient, staff and the larger community. Dependability, reliability and timeliness are critical to this position.Responsibilities:Specific Responsibilities are as follows: 1. Schedules patient appointments in coordination with provider and nurse. 2. Schedules and tracks specialty and lab referrals as order by the provider. 3. Answers and dispatches provider line calls as per Healthworks provider line protocol. 4. Arranges transportation for the patient as needed. 5. Responsible for distributing, scanning and collecting incoming and outgoing mail for assigned providers. 6. Scans all patient related paper documents into patient electronic medical records daily. 7. Empties the fax inbox and attach documents to patient electronic medical records daily. 8. Verifies that all patients medical records are received according to the terms specified in the Medical Record Release Protocol. Obtains any records that are needed from other medical offices, hospitals, or specialists. 9. Requests/provides documents per physician request. 10. Responsible for processing, scheduling and coordinating all pre-operative appointments in a timely manner. 11. Responsible for obtaining referral prior authorizations from insurance companies. 12. Functions as a patient advocate. Is proactive in addressing patient needs and trouble shooting patient concerns. 13. Strives for excellence in customer service. Consistently demonstrates cultural competence and sensitivity. 14. Willingness to be cross-trained and work as needed in other positions such as patient registration, reception, etc. 15. Uses professional knowledge to promote good judgment, decision making, and casework skills. The ability to independently process complex cases efficiently and correctly as required. 16. Other duties that may be assigned by management that will benefit the quality of care and safety of the patient. Job responsibilities may vary from those listed above due to the demands of the work environment. If these additional responsibilities are significant and long-term, then a new job description will be provided.Working hours: 8:00 AM - 5:00 AM (Various Shifts Available)Skills:MUST BE FLUENT IN SPANISH AND ENGLISHEducation:AssociateExperience:1-4 yearsQualifications:Qualifications/Requirements: High School education or completion of GED. Associates Degree preferred. Two (2) years work experience in customer relations and office management, preferably in a health care setting required. Excellent computer skills. Demonstrates cultural competence. The individual needs to enjoy working with people and solving problems to ensure that clients and patients are satisfied with the delivery of services. Fluency in English and Spanish is required. All staff is expected to function within a collaborative team practice model, supporting the efforts of the other employees. Apply now online or send your resume to jennifer.marraccini@spherion.comSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

Fantastic career opportunity with a local Non-Profit Healthcare Organization in Northern Virginia. We offer benefits and a positive work environment.Responsible for the overall coordination of patient care for designated team. Supports clinical services to optimize and provide current medical information, and supports the providers and nursing staff to enable them to better perform their duties. Serves as a customer service liaison and will be critical in maintaining a positive, supportive relationship with the individual patient, staff and the larger community. Dependability, reliability and timeliness are critical to this position.Responsibilities:Specific Responsibilities are as follows: 1. Schedules patient appointments in coordination with provider and nurse. 2. Schedules and tracks specialty and lab referrals as order by the provider. 3. Answers and dispatches provider line calls as per Healthworks provider line protocol. 4. Arranges transportation for the patient as needed. 5. Responsible for distributing, scanning and collecting incoming and outgoing mail for assigned providers. 6. Scans all patient related paper documents into patient electronic medical records daily. 7. Empties the fax inbox and attach documents to patient electronic medical records daily. 8. Verifies that all patients medical records are received according to the terms specified in the Medical Record Release Protocol. Obtains any records that are needed from other medical offices, hospitals, or specialists. 9. Requests/provides documents per physician request. 10. Responsible for processing, scheduling and coordinating all pre-operative appointments in a timely manner. 11. Responsible for obtaining referral prior authorizations from insurance companies. 12. Functions as a patient advocate. Is proactive in addressing patient needs and trouble shooting patient concerns. 13. Strives for excellence in customer service. Consistently demonstrates cultural competence and sensitivity. 14. Willingness to be cross-trained and work as needed in other positions such as patient registration, reception, etc. 15. Uses professional knowledge to promote good judgment, decision making, and casework skills. The ability to independently process complex cases efficiently and correctly as required. 16. Other duties that may be assigned by management that will benefit the quality of care and safety of the patient. Job responsibilities may vary from those listed above due to the demands of the work environment. If these additional responsibilities are significant and long-term, then a new job description will be provided.Working hours: 8:00 AM - 5:00 AM (Various Shifts Available)Skills:MUST BE FLUENT IN SPANISH AND ENGLISHEducation:AssociateExperience:1-4 yearsQualifications:Qualifications/Requirements: High School education or completion of GED. Associates Degree preferred. Two (2) years work experience in customer relations and office management, preferably in a health care setting required. Excellent computer skills. Demonstrates cultural competence. The individual needs to enjoy working with people and solving problems to ensure that clients and patients are satisfied with the delivery of services. Fluency in English and Spanish is required. All staff is expected to function within a collaborative team practice model, supporting the efforts of the other employees. Apply now online or send your resume to jennifer.marraccini@spherion.comSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

Fantastic career opportunity with a local Non-Profit Healthcare Organization in Northern Virginia. We offer benefits and a positive work environment.Responsible for the overall coordination of patient care for designated team. Supports clinical services to optimize and provide current medical information, and supports the providers and nursing staff to enable them to better perform their duties. Serves as a customer service liaison and will be critical in maintaining a positive, supportive relationship with the individual patient, staff and the larger community. Dependability, reliability and timeliness are critical to this position.Responsibilities:Specific Responsibilities are as follows: 1. Schedules patient appointments in coordination with provider and nurse. 2. Schedules and tracks specialty and lab referrals as order by the provider. 3. Answers and dispatches provider line calls as per Healthworks provider line protocol. 4. Arranges transportation for the patient as needed. 5. Responsible for distributing, scanning and collecting incoming and outgoing mail for assigned providers. 6. Scans all patient related paper documents into patient electronic medical records daily. 7. Empties the fax inbox and attach documents to patient electronic medical records daily. 8. Verifies that all patients medical records are received according to the terms specified in the Medical Record Release Protocol. Obtains any records that are needed from other medical offices, hospitals, or specialists. 9. Requests/provides documents per physician request. 10. Responsible for processing, scheduling and coordinating all pre-operative appointments in a timely manner. 11. Responsible for obtaining referral prior authorizations from insurance companies. 12. Functions as a patient advocate. Is proactive in addressing patient needs and trouble shooting patient concerns. 13. Strives for excellence in customer service. Consistently demonstrates cultural competence and sensitivity. 14. Willingness to be cross-trained and work as needed in other positions such as patient registration, reception, etc. 15. Uses professional knowledge to promote good judgment, decision making, and casework skills. The ability to independently process complex cases efficiently and correctly as required. 16. Other duties that may be assigned by management that will benefit the quality of care and safety of the patient. Job responsibilities may vary from those listed above due to the demands of the work environment. If these additional responsibilities are significant and long-term, then a new job description will be provided.Working hours: 8:00 AM - 5:00 AM (Various Shifts Available)Skills:MUST BE FLUENT IN SPANISH AND ENGLISHEducation:AssociateExperience:1-4 yearsQualifications:Qualifications/Requirements: High School education or completion of GED. Associates Degree preferred. Two (2) years work experience in customer relations and office management, preferably in a health care setting required. Excellent computer skills. Demonstrates cultural competence. The individual needs to enjoy working with people and solving problems to ensure that clients and patients are satisfied with the delivery of services. Fluency in English and Spanish is required. All staff is expected to function within a collaborative team practice model, supporting the efforts of the other employees. Apply now online or send your resume to jennifer.marraccini@spherion.comSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

COVID VACCINE REQUIREDDay To Day: Data Clean up ? The CWR will be working through a lot of excel data and cleaning up different BSWH systems. The contractors will coordinate with the network team and update one BSWH system to get it in sync with their other platforms. They will be working on a backlog of tickets for clean up. The contractor will be dealing with provider data experience and data entry of demographics and will need to possess the ability to transfer data to correct systems. They will also be providing health updates to providers. Someone with healthcare experience would be beneficial for terminology.Remote/Onsite: Remote: 1 week onsite training at the beginning of contract and then will go fully remote.Contract Length: 90 days approval with possibility of extension and conversionResponsibilities:JOB DUTIES AND RESPONSIBILITES SUMMARY* The Provider Services Specialist is responsible for the full range of provider relations and service interactions within SWHP, including working on end-to-end provider claim and call quality, ease of use of provider portal and future service enhancements. * This position may be asked to manage all administrative aspects of provider issue resolution. * The Provider Services Specialist responds to physician, hospital and ancillary provider inquiries and requests for services associated with the resolution of provider complaints, claim processing, appeals issues, and various operational concerns. * Interprets SWHP policies and facilitates the research required to resolve provider issues. * The Provider Services Specialist will assist the data analyst in the review of provider directories in order to maintain data integrity. * Also updates provider information in Cactus and assists with reporting as needed. * Receive calls and correspondence from physicians, hospitals and ancillary providers requesting information and services.* Act as primary point of contact with providers by promoting a one-stop customer service.* Indentify appropriate internal resources in order to resolve issues.* Facilitate business activities through triage and coordination of resources according to priority of need.* Monitor status of resolution through maintaining detailed documentation of issue and action to date.* Conduct proactive follow-up activities with provider and/or SWHP staff. * Adhere to departmental and organization standards (service level, issue resolution timeframes)* Assist and support Provider Services Representative on project assignments such as claims and referral issues, welcome letters and in the education of providers on SWHP policy and procedures. * Escalate critical issues and conflicts to Director of Provider Relations or Provider Services Representative. * Participate in departmental and interdepartmental meetings as appropriate and necessary.* Participate in ad hoc projects as necessary.* Maintain professional growth and development through self directed learning activities.* This position reports directly to the Director of Provider Relations.Working hours: 8:00 AM - 5:00 PMSkills:KNOWLEDGE, SKILLS, AND ABILITIES* An Associate Degree preferred or equivalent work experience in healthcare (5+ years). * Minimum of 2 years provider relations experience with a proven track record of establishing, building, and managing relationships preferred. * Must be able to work independently. * Must be highly organized and able to manage multiple providers at once. * Must be able to write and speak clearly and effectively. * Ability to work under pressure. * Knowledge of the managed care/ health care industry preferred. * Demonstrated ability to manage projects from conception through implementation.* Must also have knowledge in working with computer systems, Microsoft Word, Excel and other software applications.* Knowledge of medical terminology* Knowledge of medical care specialties* Skill in eliciting and relating information clearly and concisely* Skill in exercising diplomacy in communicating with clients, patients, and medical professionals.Education:AssociateExperience:1-4 yearsQualifications:Minimum Amount of Exp Required: 1-2+ years of provider services experience (healthcare would be very beneficial)Data entry experienceExcel experience is mandatory. Please apply online at www.spherion.com/apply and when asked, please choose office code: TX 75064 WACOSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.