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    67 Temp Customer Service & Call Center jobs found

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      • Ashland, Ohio
      • Temp to Perm
      The Professional Division of Spherion Mid Ohio is partnered with an Ashland, Ohio manufacturer seeking a Customer Service & Sales Manager to join their team! The Customer Service & Sales Manager be the point person for all initial contact in this department. This role will have approximately a 75% customer management aspect and 20% sales ratio. No high-pressured sales process!  **This is a Direct Hire opportunity, NEVER go through a temp-to-hire process!**  What will the Customer Service & Sales Manager do: Be the first point of contact for department. Forward questions and queries to the appropriate person within department. Manage existing accounts/book of business. Sell services offered by company The Successful Candidate Will: Have a heart of service Positive can-do attitude Strong work ethic
      The Professional Division of Spherion Mid Ohio is partnered with an Ashland, Ohio manufacturer seeking a Customer Service & Sales Manager to join their team! The Customer Service & Sales Manager be the point person for all initial contact in this department. This role will have approximately a 75% customer management aspect and 20% sales ratio. No high-pressured sales process!  **This is a Direct Hire opportunity, NEVER go through a temp-to-hire process!**  What will the Customer Service & Sales Manager do: Be the first point of contact for department. Forward questions and queries to the appropriate person within department. Manage existing accounts/book of business. Sell services offered by company The Successful Candidate Will: Have a heart of service Positive can-do attitude Strong work ethic
      • Madison, Wisconsin
      • Temp to Perm
      • $18.00 - $20.00 per hour
      • 7:30 AM - 4:00 PM
      Spherion in partnership with Orascoptic (a manufacturer of loupes for surgeons) is recruiting for a Customer Service Representative. This is a bilingual position. Schedule is between 7:30 am and 4:00 pm Monday - Friday. Orascoptic is located on the north side of Madison. This is a temp to hire opportunity.Responsibilities:Answer customer calls related to order status and product or pricing information.Determine customer requirements and expectations in order to recommend specific products and solutions.Problem solve while maintaining a professional, positive approach and demeanor.Working hours: 7:30 AM - 4:00 PMSkills:Experience with Oracle or another CRM preferredCall center experienceAttention to detail with ability to prioritizeAbility to process ordersKnowledge of Microsoft Word and Excel, 30 wpmExcellent written and communication skillsHigh school diploma or equivalentEducation:High SchoolExperience:1-4 yearsQualifications:Experience with Oracle or another CRM preferredCall center experienceAttention to detail with ability to prioritizeAbility to process ordersKnowledge of Microsoft Word and Excel, 30 wpmExcellent written and communication skillsHigh school diploma or equivalent Bilingual customer care experienceSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Spherion in partnership with Orascoptic (a manufacturer of loupes for surgeons) is recruiting for a Customer Service Representative. This is a bilingual position. Schedule is between 7:30 am and 4:00 pm Monday - Friday. Orascoptic is located on the north side of Madison. This is a temp to hire opportunity.Responsibilities:Answer customer calls related to order status and product or pricing information.Determine customer requirements and expectations in order to recommend specific products and solutions.Problem solve while maintaining a professional, positive approach and demeanor.Working hours: 7:30 AM - 4:00 PMSkills:Experience with Oracle or another CRM preferredCall center experienceAttention to detail with ability to prioritizeAbility to process ordersKnowledge of Microsoft Word and Excel, 30 wpmExcellent written and communication skillsHigh school diploma or equivalentEducation:High SchoolExperience:1-4 yearsQualifications:Experience with Oracle or another CRM preferredCall center experienceAttention to detail with ability to prioritizeAbility to process ordersKnowledge of Microsoft Word and Excel, 30 wpmExcellent written and communication skillsHigh school diploma or equivalent Bilingual customer care experienceSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Jeromesville, Ohio
      • Temp to Perm
      • $0.00 - $15.00 per hour
      Wayne Homes has developed a step-by-step process that makes the home building experience what it should be — predictable and enjoyable. This company helps you at every stage, from finding land to creating a new floor plan. Available Shifts : Wednesday - Friday (10am - 6pm) Saturday (10am - 5pm) Sunday (12pm - 5pm) Pay Rate :  $15.00/hr + (based on experience) Associates will be working in the model show house for Wayne Homes. This is a very clean, well lit and climate controlled environment. Job Description :Job responsibilities would include being a professional and detail-oriented individual to help a very active sales team. The ideal candidate would be comfortable greeting customers, answering phones, and some other general office duties. Ideally, someone with solid computer skills and familiarity with Microsoft Excel and Outlook Temp-to-hire window :The position is currently at temporary role with a chance for permanent placement for the right fit.  Requirements: A successful candidate will have great attendance, work well in a team-oriented environment, and have some computer skills, basic office skills and a highschool diploma/GED.
      Wayne Homes has developed a step-by-step process that makes the home building experience what it should be — predictable and enjoyable. This company helps you at every stage, from finding land to creating a new floor plan. Available Shifts : Wednesday - Friday (10am - 6pm) Saturday (10am - 5pm) Sunday (12pm - 5pm) Pay Rate :  $15.00/hr + (based on experience) Associates will be working in the model show house for Wayne Homes. This is a very clean, well lit and climate controlled environment. Job Description :Job responsibilities would include being a professional and detail-oriented individual to help a very active sales team. The ideal candidate would be comfortable greeting customers, answering phones, and some other general office duties. Ideally, someone with solid computer skills and familiarity with Microsoft Excel and Outlook Temp-to-hire window :The position is currently at temporary role with a chance for permanent placement for the right fit.  Requirements: A successful candidate will have great attendance, work well in a team-oriented environment, and have some computer skills, basic office skills and a highschool diploma/GED.
      • New Bedford, Massachusetts
      • Temp to Perm
      • $21.00 per hour
      • 8:00 AM - 5:00 PM
      Spherion Staffing is immediately hiring an experienced Help desk Technician for a client of ours located in New Bedford, Ma! This is a temp to perm opportunity!The Help Desk is responsible for effective operation, maintenance of systems hardware, software, and related infrastructure. This individual will assist with technical issues to include the needs, benefits, and support of computer users and hardware.Responsibilities:Maintain 1. Maintain existing servers and configure hardware, services, settings, directories, storage, etc. in accordance with standards and project/operational requirements.2. Contribute to and maintain system standards.Operations and Support3. Perform daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems, key processes, reviewing system and application logs.4. Assisting in call-ins or live chat with technical difficulties.5. Create, change, and delete user accounts per request.6. Assisting staff with hardware and software challenges.Working hours: 8:00 AM - 5:00 PMSkills:-Familiar with networking, malware protection, and printers.-Problem solving, communication and positive attitude.Education:High SchoolExperience:1-4 yearsQualifications:Highschool diploma, with a technical background (1 year preferred) While working through Spherion you are eligible for the following benefits:HealthDentalVisionREFERRAL BONUSES!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Spherion Staffing is immediately hiring an experienced Help desk Technician for a client of ours located in New Bedford, Ma! This is a temp to perm opportunity!The Help Desk is responsible for effective operation, maintenance of systems hardware, software, and related infrastructure. This individual will assist with technical issues to include the needs, benefits, and support of computer users and hardware.Responsibilities:Maintain 1. Maintain existing servers and configure hardware, services, settings, directories, storage, etc. in accordance with standards and project/operational requirements.2. Contribute to and maintain system standards.Operations and Support3. Perform daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems, key processes, reviewing system and application logs.4. Assisting in call-ins or live chat with technical difficulties.5. Create, change, and delete user accounts per request.6. Assisting staff with hardware and software challenges.Working hours: 8:00 AM - 5:00 PMSkills:-Familiar with networking, malware protection, and printers.-Problem solving, communication and positive attitude.Education:High SchoolExperience:1-4 yearsQualifications:Highschool diploma, with a technical background (1 year preferred) While working through Spherion you are eligible for the following benefits:HealthDentalVisionREFERRAL BONUSES!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Asheville, North Carolina
      • Temporary
      • $14.00 - $15.00 per hour
      • 8:00 AM - 5:00 PM
      Spherion is hiring for Customer Service Representatives for a Government Entity located here in Buncombe County NC. While customer service experience is preferred, it is not required. Entry level candidates are encouraged to apply!Responsibilities:-Interact directly with clients via telephone, email, online chat or in person to provide support and information-Utilize customer contact list to schedule appointments and track pertinent information-Field customer questions and concerns and forward all issues to the assigned specialist or other appropriate team member-Maintain customer accounts and records of client interactions with details entered into databaseWorking hours: 8:00 AM - 5:00 PMSkills:Excellent communication skills including active listeningAble to work in a fast paced, very busy environmentDetail oriented and organizedProficient on computers and technologyAble to multi-task and work on several projects at onceEducation:High SchoolExperience:1-4 yearsQualifications:At least 1 year customer service experience Proficient on Google Suites and MS Office SuitesPrevious customer service experience a plusType 50+ WPM Apply today at www.spherion.com or text the word "JOBS" to 828-348-0390!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Spherion is hiring for Customer Service Representatives for a Government Entity located here in Buncombe County NC. While customer service experience is preferred, it is not required. Entry level candidates are encouraged to apply!Responsibilities:-Interact directly with clients via telephone, email, online chat or in person to provide support and information-Utilize customer contact list to schedule appointments and track pertinent information-Field customer questions and concerns and forward all issues to the assigned specialist or other appropriate team member-Maintain customer accounts and records of client interactions with details entered into databaseWorking hours: 8:00 AM - 5:00 PMSkills:Excellent communication skills including active listeningAble to work in a fast paced, very busy environmentDetail oriented and organizedProficient on computers and technologyAble to multi-task and work on several projects at onceEducation:High SchoolExperience:1-4 yearsQualifications:At least 1 year customer service experience Proficient on Google Suites and MS Office SuitesPrevious customer service experience a plusType 50+ WPM Apply today at www.spherion.com or text the word "JOBS" to 828-348-0390!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • McAllen, Texas
      • Temp to Perm
      • $10.00 - $13.00 per hour
      • 8:00 AM - 5:00 PM
      We are hiring a Customer Service Representative to manage customer queries, orders, etc. .You will also be asked to input data in the system.This is a temp to hire position, Monday through Saturday, full time, HURRY Only 2 positions available!Responsibilities:Maintaining a positive, empathetic and professional attitude toward customers at all times.Responding promptly to customer inquiries.Communicating with customers through various channels.Processing orders, forms, applications, and requests.Keeping records of customer interactions, Communicating and coordinating with colleagues as necessary.Providing feedback on the efficiency of the customer service process.Managing a team of junior customer service representatives.Ensure customer satisfaction and provide professional customer support.Working hours: 8:00 AM - 5:00 PMSkills:Able to work in a multi task environmentCommunications SkillCustomer service skillsAbility to stay calm when customers are stressed or upset.Comfortable using computers.Experience working with customer support.Education:High SchoolExperience:0-1 yearsQualifications:1+ Years of experience in customer service( Commercial, call center etc) Ability to work Monday through SaturdayAttention to detail Apply online: www.spherion.com/apply and please call 956-961-4298.Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      We are hiring a Customer Service Representative to manage customer queries, orders, etc. .You will also be asked to input data in the system.This is a temp to hire position, Monday through Saturday, full time, HURRY Only 2 positions available!Responsibilities:Maintaining a positive, empathetic and professional attitude toward customers at all times.Responding promptly to customer inquiries.Communicating with customers through various channels.Processing orders, forms, applications, and requests.Keeping records of customer interactions, Communicating and coordinating with colleagues as necessary.Providing feedback on the efficiency of the customer service process.Managing a team of junior customer service representatives.Ensure customer satisfaction and provide professional customer support.Working hours: 8:00 AM - 5:00 PMSkills:Able to work in a multi task environmentCommunications SkillCustomer service skillsAbility to stay calm when customers are stressed or upset.Comfortable using computers.Experience working with customer support.Education:High SchoolExperience:0-1 yearsQualifications:1+ Years of experience in customer service( Commercial, call center etc) Ability to work Monday through SaturdayAttention to detail Apply online: www.spherion.com/apply and please call 956-961-4298.Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Reno, Nevada
      • Temp to Perm
      • $16.00 per hour
      • 8:00 AM - 4:30 PM
      Spherion Staffing Reno, NV is recruiting for inbound call center openings available for South Reno based location, Temp to hire. Assisting auto insurance members with membership renewal, coverage questions, and other inquiries. Working hours are typically Monday-Friday 8am-4:30pm, but shift times will vary and weekend coverage is required.This is a call center position. Our representatives assist auto insurance members by addressing inquiries in relations to the client's auto insurance policies.Responsibilities:Representatives are expected to:-Take inbound phone calls from auto insurance members and assist them with their insurance needs.-Complete outbound call campaigns. These do not involve cold calling and are in follow up to inquiries made by the customer.Working hours: 8:00 AM - 4:30 PMSkills:Customer service skillsPhone skillsComputer skills, outlook preferred.Education:No Degree RequiredExperience:0-1 yearsQualifications:Previous call center experience preferred, but customer service experience will be considered as well1-4 years of previous experience in either fieldBackground check required Apply today, positions begin soonSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Spherion Staffing Reno, NV is recruiting for inbound call center openings available for South Reno based location, Temp to hire. Assisting auto insurance members with membership renewal, coverage questions, and other inquiries. Working hours are typically Monday-Friday 8am-4:30pm, but shift times will vary and weekend coverage is required.This is a call center position. Our representatives assist auto insurance members by addressing inquiries in relations to the client's auto insurance policies.Responsibilities:Representatives are expected to:-Take inbound phone calls from auto insurance members and assist them with their insurance needs.-Complete outbound call campaigns. These do not involve cold calling and are in follow up to inquiries made by the customer.Working hours: 8:00 AM - 4:30 PMSkills:Customer service skillsPhone skillsComputer skills, outlook preferred.Education:No Degree RequiredExperience:0-1 yearsQualifications:Previous call center experience preferred, but customer service experience will be considered as well1-4 years of previous experience in either fieldBackground check required Apply today, positions begin soonSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Orrville, Ohio
      • Temp to Perm
      • $14.00 - $0.00 per hour
      Spherion Mid Ohio, in partnership with The JM Smucker Company, is seeking part-time and full-time Retail Store & Warehouse associates. These are long-term contract positions with temp-to-hire opportunity! Use your retail and customer service skills to gain experience within this Fortune 500 organization.   Key Responsibilities: - Assist as needed in both the Smucker Retail Store and Retail Warehouse - Greet, welcome, and engage with customers in friendly and helpful manner - Create merchandise displays and custom gift baskets - Unpack, re-stock, and organize product in both store and warehouse - Accurately pick and pack products for online order fulfillment - Print shipping labels - Shrink wrap out-going pallets for FedEx or freight shipments - Maintain cleanliness and organization of retail store and warehouse - Identify and communicate stock discrepancies to managers   Skills: - Excellent customer service skills with out-going, personable, and professional demeanor - Ability to multi-task and flexibility to work in retail store or warehouse as needed or directed - Cash register and cash handling - Ability to lift 30 pounds; climb a ladder and/or stepstool - Must work two Saturdays per month - Ability to identify necessary tasks and take initiative independent of direct supervision    Pay: $14/hr   Education: High school diploma is required Schedule/Location: The retail store is open 9am-5:30pm Monday-Saturday, closed on Sunday. Part-time and full-time shifts available. Must be available to work 2 Saturdays per month. 
      Spherion Mid Ohio, in partnership with The JM Smucker Company, is seeking part-time and full-time Retail Store & Warehouse associates. These are long-term contract positions with temp-to-hire opportunity! Use your retail and customer service skills to gain experience within this Fortune 500 organization.   Key Responsibilities: - Assist as needed in both the Smucker Retail Store and Retail Warehouse - Greet, welcome, and engage with customers in friendly and helpful manner - Create merchandise displays and custom gift baskets - Unpack, re-stock, and organize product in both store and warehouse - Accurately pick and pack products for online order fulfillment - Print shipping labels - Shrink wrap out-going pallets for FedEx or freight shipments - Maintain cleanliness and organization of retail store and warehouse - Identify and communicate stock discrepancies to managers   Skills: - Excellent customer service skills with out-going, personable, and professional demeanor - Ability to multi-task and flexibility to work in retail store or warehouse as needed or directed - Cash register and cash handling - Ability to lift 30 pounds; climb a ladder and/or stepstool - Must work two Saturdays per month - Ability to identify necessary tasks and take initiative independent of direct supervision    Pay: $14/hr   Education: High school diploma is required Schedule/Location: The retail store is open 9am-5:30pm Monday-Saturday, closed on Sunday. Part-time and full-time shifts available. Must be available to work 2 Saturdays per month. 
      • Billings, Montana
      • Temporary
      • $16.00 per hour
      • 8:00 AM - 5:00 PM
      Temp to HireInside Sales Representative/Customer ServiceLooking for a full time inside sales person. Taking customer orders, building rapport, customer service, working on an AS400 inhouse computer system. Will be setting up customer orders and order entry. This is a very fast paced environment, customer sells a wide variety of products. Attention to detail and multitasking is a must.This job is M-F 8am to 5pm with an hour for lunch. Business casual dressMust have computer skills, typing and 10 key will be used. Customer service focused.$15.00 to DOE Paid VacationPaid HolidaysInsuranceResponsibilities:Will be working with customer base. This person takes orders and enters them into the system. 10 key, data entry, customer service attention to detail. Very face paced environment.Working hours: 8:00 AM - 5:00 PMSkills:Phone etiquetteComputer skills10 KeyTypingData EntryEducation:High SchoolExperience:0-1 yearsQualifications:Attention to detailCustomer Service experienceAbility to multitask email resumes to Jessicabook@spherion.com, apply online at www.spherion.com/applyCall our office at 406-655-9200Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Temp to HireInside Sales Representative/Customer ServiceLooking for a full time inside sales person. Taking customer orders, building rapport, customer service, working on an AS400 inhouse computer system. Will be setting up customer orders and order entry. This is a very fast paced environment, customer sells a wide variety of products. Attention to detail and multitasking is a must.This job is M-F 8am to 5pm with an hour for lunch. Business casual dressMust have computer skills, typing and 10 key will be used. Customer service focused.$15.00 to DOE Paid VacationPaid HolidaysInsuranceResponsibilities:Will be working with customer base. This person takes orders and enters them into the system. 10 key, data entry, customer service attention to detail. Very face paced environment.Working hours: 8:00 AM - 5:00 PMSkills:Phone etiquetteComputer skills10 KeyTypingData EntryEducation:High SchoolExperience:0-1 yearsQualifications:Attention to detailCustomer Service experienceAbility to multitask email resumes to Jessicabook@spherion.com, apply online at www.spherion.com/applyCall our office at 406-655-9200Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Madison, Wisconsin
      • Temp to Perm
      • $17.00 - $19.75 per hour
      • Various Shifts Available
      Entry Level with paid training!PERMANENT after 4 month temp period!FULL BENEFITS upon permanent hire!Full Time and Part Time Shifts Available! For part-time shifts, 20hr/week minimum with Monday and Tuesday as required days of work.Join a team dedicated to helping individuals make the correct health care decisions as a Call Center Representative! You will work in an open and well-lit call center environment taking calls from a queue in order to gather demographic information and assist individuals searching for a physician.Responsibilities:- Collects demographic information and maintains consistent metrics while providing a positive interaction with the customer- Ensures phone calls are answered promptly and meet all service level agreements- Completes warm transfer of patients to appropriate doctor's office while supplying demographic information- Documents all contacts for tracking and reporting purposes and resolution of contacts- Confirms customer contact information and updates company records when customer's information has changed- Maintain call center/performance metricsWorking hours: Various Shifts AvailableSkills:- Can type at least 30 wpm: testing requiredEducation:High SchoolExperience:0-1 yearsQualifications:- Ability to work in a fast-paced, customer-focused setting- Excellent attendance and punctuality Apply via the apply button in the top right hand corner today!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Entry Level with paid training!PERMANENT after 4 month temp period!FULL BENEFITS upon permanent hire!Full Time and Part Time Shifts Available! For part-time shifts, 20hr/week minimum with Monday and Tuesday as required days of work.Join a team dedicated to helping individuals make the correct health care decisions as a Call Center Representative! You will work in an open and well-lit call center environment taking calls from a queue in order to gather demographic information and assist individuals searching for a physician.Responsibilities:- Collects demographic information and maintains consistent metrics while providing a positive interaction with the customer- Ensures phone calls are answered promptly and meet all service level agreements- Completes warm transfer of patients to appropriate doctor's office while supplying demographic information- Documents all contacts for tracking and reporting purposes and resolution of contacts- Confirms customer contact information and updates company records when customer's information has changed- Maintain call center/performance metricsWorking hours: Various Shifts AvailableSkills:- Can type at least 30 wpm: testing requiredEducation:High SchoolExperience:0-1 yearsQualifications:- Ability to work in a fast-paced, customer-focused setting- Excellent attendance and punctuality Apply via the apply button in the top right hand corner today!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Orem, Utah
      • Temp to Perm
      • $16.00 per hour
      • 10:00 AM - 6:30 PM
      We are looking for energetic, service-oriented Customer Experience Specialists to join an amazing company here in Utah County. This is a fun, fast-paced environment where proven performs are recognized and rewarded. The ideal candidates will be confident, creative, friendly, and detail-oriented. This is a work-from-home position. However, you did need to live relatively close to Utah County to be eligible, as equipment will be picked up in Spanish Fork, UT.Pay is $16/hr for Spanish/English bilingual candidates. Full-time schedule is 10am-6:30pm, Monday-Friday. Part-time schedule consists of 5-hour shifts between the hours of 12pm and 7pm, Monday-Friday.Responsibilities:--Help process new orders, member applications, returns, and renewals--Choose the best solution to answer and deescalate problems that may arise regarding service and products--Assist members with inbound orders--Maintain and meet performance metrics--Document all interactions for auditing purposesWorking hours: 10:00 AM - 6:30 PMSkills:--Strong listening and comprehension skills over the phone--Microsoft office, 30+ WPM typing--Friendly, upbeat attitudeEducation:High SchoolExperience:0-1 yearsQualifications:--Customer service experience over-the-phone--Bilingual in Spanish/English preferred We are looking to conduct video interviews immediately, so if you feel this is a good fit, don't hesitate to apply and submit your resume. We'd love to chat with you and see if this is a good fit!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      We are looking for energetic, service-oriented Customer Experience Specialists to join an amazing company here in Utah County. This is a fun, fast-paced environment where proven performs are recognized and rewarded. The ideal candidates will be confident, creative, friendly, and detail-oriented. This is a work-from-home position. However, you did need to live relatively close to Utah County to be eligible, as equipment will be picked up in Spanish Fork, UT.Pay is $16/hr for Spanish/English bilingual candidates. Full-time schedule is 10am-6:30pm, Monday-Friday. Part-time schedule consists of 5-hour shifts between the hours of 12pm and 7pm, Monday-Friday.Responsibilities:--Help process new orders, member applications, returns, and renewals--Choose the best solution to answer and deescalate problems that may arise regarding service and products--Assist members with inbound orders--Maintain and meet performance metrics--Document all interactions for auditing purposesWorking hours: 10:00 AM - 6:30 PMSkills:--Strong listening and comprehension skills over the phone--Microsoft office, 30+ WPM typing--Friendly, upbeat attitudeEducation:High SchoolExperience:0-1 yearsQualifications:--Customer service experience over-the-phone--Bilingual in Spanish/English preferred We are looking to conduct video interviews immediately, so if you feel this is a good fit, don't hesitate to apply and submit your resume. We'd love to chat with you and see if this is a good fit!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Madison, Wisconsin
      • Temp to Perm
      • $18.50 - $19.75 per hour
      • Various Shifts Available
      Entry Level with paid training!PERMANENT after 4 month temp period!FULL BENEFITS upon permanent hire!Full Time and Part Time Shifts Available! For part-time shifts, 20hr/week minimum with Monday and Tuesday as required days of work.Non-Bilingual Shifts Are Also Available!Join a team dedicated to helping individuals make the correct health care decisions as a Call Center Representative! You will work in an open and well-lit call center environment taking calls from a queue in order to gather demographic information and assist individuals searching for a physician.Responsibilities:- Collects demographic information and maintains consistent metrics while providing a positive interaction with the customer- Ensures phone calls are answered promptly and meet all service level agreements- Completes warm transfer of patients to appropriate doctor's office while supplying demographic information- Documents all contacts for tracking and reporting purposes and resolution of contacts- Confirms customer contact information and updates company records when customer's information has changed- Maintain call center/performance metricsWorking hours: Various Shifts AvailableSkills:- Can type at least 30 wpm: testing requiredEducation:High SchoolExperience:0-1 yearsQualifications:- Fluent in Spanish and English- required- Ability to work in a fast-paced, customer-focused setting- Excellent attendance and punctuality Apply via the apply button in the top right hand corner today!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Entry Level with paid training!PERMANENT after 4 month temp period!FULL BENEFITS upon permanent hire!Full Time and Part Time Shifts Available! For part-time shifts, 20hr/week minimum with Monday and Tuesday as required days of work.Non-Bilingual Shifts Are Also Available!Join a team dedicated to helping individuals make the correct health care decisions as a Call Center Representative! You will work in an open and well-lit call center environment taking calls from a queue in order to gather demographic information and assist individuals searching for a physician.Responsibilities:- Collects demographic information and maintains consistent metrics while providing a positive interaction with the customer- Ensures phone calls are answered promptly and meet all service level agreements- Completes warm transfer of patients to appropriate doctor's office while supplying demographic information- Documents all contacts for tracking and reporting purposes and resolution of contacts- Confirms customer contact information and updates company records when customer's information has changed- Maintain call center/performance metricsWorking hours: Various Shifts AvailableSkills:- Can type at least 30 wpm: testing requiredEducation:High SchoolExperience:0-1 yearsQualifications:- Fluent in Spanish and English- required- Ability to work in a fast-paced, customer-focused setting- Excellent attendance and punctuality Apply via the apply button in the top right hand corner today!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Asheville, North Carolina
      • Temp to Perm
      • $16.00 per hour
      • 8:00 AM - 5:00 PM
      Spherion is hiring a Customer Service Representative for a company located here in Asheville, NC. While customer service experience is preferred, it is not required. Entry level candidates are encouraged to apply!Responsibilities:-Interact directly with customers via telephone, email, online chat or in person to provide support and information on products or services-Collect and enters orders for new or additional products or services-Utilize customer contact list to sell additional/enhanced products, services -Field customer questions and complaints and forward all issues to the assigned specialist or other appropriate team member-Maintain customer accounts and records of customer interactions with details of inquiries, complaints or commentsWorking hours: 8:00 AM - 5:00 PMSkills:Excellent communication skills including active listeningAble to work in a fast paced, very busy environmentDetail oriented and organizedProficient on computers and technologyAble to multi-task and work on several projects at onceEducation:High SchoolExperience:1-4 yearsQualifications:At least 1 year customer service experience Proficient on Google Suites and MS Office SuitesQuickbooks experience a plusType 50+ WPM Apply today at www.spherion.com or text the word "JOBS" to 828-348-0390!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Spherion is hiring a Customer Service Representative for a company located here in Asheville, NC. While customer service experience is preferred, it is not required. Entry level candidates are encouraged to apply!Responsibilities:-Interact directly with customers via telephone, email, online chat or in person to provide support and information on products or services-Collect and enters orders for new or additional products or services-Utilize customer contact list to sell additional/enhanced products, services -Field customer questions and complaints and forward all issues to the assigned specialist or other appropriate team member-Maintain customer accounts and records of customer interactions with details of inquiries, complaints or commentsWorking hours: 8:00 AM - 5:00 PMSkills:Excellent communication skills including active listeningAble to work in a fast paced, very busy environmentDetail oriented and organizedProficient on computers and technologyAble to multi-task and work on several projects at onceEducation:High SchoolExperience:1-4 yearsQualifications:At least 1 year customer service experience Proficient on Google Suites and MS Office SuitesQuickbooks experience a plusType 50+ WPM Apply today at www.spherion.com or text the word "JOBS" to 828-348-0390!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Mandeville, Louisiana
      • Temp to Perm
      • $17.00 per hour
      • 7:30 AM - 4:30 PM
      Our client, a leader in commercial and residential HVAC supplies, is looking for a customer service oriented Stock Clerk to work in in their distribution warehouse in Mandeville, LA. Apply now, or if you would prefer to submit your resume via email or have any questions regarding the role feel free to reach out to us directly: 504-455-6565 / spherionneworleans@spherion.com.- Schedule: 7:30 am - 4:30 pm, or 8:00 am to 5:00 pm- Pay rate: $17.00 hourly, DOE- Temp-to-hire opportunity- would eventually be trained on forkliftResponsibilities:- Providing high level customer service- Inventory interaction: scanning, tracking, cycle counting- Computer based inventory interaction: locating, ordering parts- will eventually be trained to operate a forklift and pull stockWorking hours: 7:30 AM - 4:30 PMSkills:- PC fluent and friendly- Ability to use a handheld scanner- Excellent communication: written and verbalEducation:High SchoolExperience:1-4 yearsQualifications:- Skilled computer user - Familiar with working in a parts based inventory database- The ability to work in a warehouse environment throughout all seasons of the year- 1 to 2 years experience working with inventory movement and control Thank you for your interest in working with Spherion; we appreciate you considering us as a partner in your career progression! If you would prefer to submit your resume via email, or have any questions regarding the role feel free to reach out to us directly: 504-455-6565 / spherionneworleans@spherion.com.Let's get to work!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Our client, a leader in commercial and residential HVAC supplies, is looking for a customer service oriented Stock Clerk to work in in their distribution warehouse in Mandeville, LA. Apply now, or if you would prefer to submit your resume via email or have any questions regarding the role feel free to reach out to us directly: 504-455-6565 / spherionneworleans@spherion.com.- Schedule: 7:30 am - 4:30 pm, or 8:00 am to 5:00 pm- Pay rate: $17.00 hourly, DOE- Temp-to-hire opportunity- would eventually be trained on forkliftResponsibilities:- Providing high level customer service- Inventory interaction: scanning, tracking, cycle counting- Computer based inventory interaction: locating, ordering parts- will eventually be trained to operate a forklift and pull stockWorking hours: 7:30 AM - 4:30 PMSkills:- PC fluent and friendly- Ability to use a handheld scanner- Excellent communication: written and verbalEducation:High SchoolExperience:1-4 yearsQualifications:- Skilled computer user - Familiar with working in a parts based inventory database- The ability to work in a warehouse environment throughout all seasons of the year- 1 to 2 years experience working with inventory movement and control Thank you for your interest in working with Spherion; we appreciate you considering us as a partner in your career progression! If you would prefer to submit your resume via email, or have any questions regarding the role feel free to reach out to us directly: 504-455-6565 / spherionneworleans@spherion.com.Let's get to work!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Temple, Texas
      • Temp to Perm
      • $20.00 - $24.00 per hour
      • 8:00 AM - 5:00 PM
      Spherion Temple is looking for candidates with 1-2 years of clerical experience! Are you computer proficient? Do you have HR or recruiting assistant, mortgage processing, complex call center, medical scheduling experience? If so you might be a great candidate for this role! You can use this as a foot in to the organization and stepping stone to get into HR!Remote for now but if you are asked to come in, you need to be able to. Must be able to report onsite when requested.*Monday-Friday 8:00am-5:00pm*Temp to Hire*Must already by fully vaccinated with COVID vaccine*Must have already completed recent FLU shotResponsibilities:*They will be speaking with people who are excited about starting their new jobs. After the new hire has accepted the job offer, the selected candidate will handle all paperwork and employee health appointment, on-boarding, etc.*On the phones 90% of the day mostly incoming calls but could be some outbound calls, as well.*We are looking for someone with an amazing attitude and customer service skillsWorking hours: 8:00 AM - 5:00 PMSkills:Candidate needs to be familiar with Outlook, SharePoint, Excel.Need to be comfortable with technology, as they will be using up to 5 different programs even within one phone call.Education:High SchoolExperience:1-4 yearsQualifications:Minimum requirements 1-2 years of admin/clerical experience preferred. Someone that has worked online and has worked on the phones and can communicate well. Apply and call Spherion Temple @ 254-778-0533! MUST HAVE RESUME TO BE CONSIDEREDSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Spherion Temple is looking for candidates with 1-2 years of clerical experience! Are you computer proficient? Do you have HR or recruiting assistant, mortgage processing, complex call center, medical scheduling experience? If so you might be a great candidate for this role! You can use this as a foot in to the organization and stepping stone to get into HR!Remote for now but if you are asked to come in, you need to be able to. Must be able to report onsite when requested.*Monday-Friday 8:00am-5:00pm*Temp to Hire*Must already by fully vaccinated with COVID vaccine*Must have already completed recent FLU shotResponsibilities:*They will be speaking with people who are excited about starting their new jobs. After the new hire has accepted the job offer, the selected candidate will handle all paperwork and employee health appointment, on-boarding, etc.*On the phones 90% of the day mostly incoming calls but could be some outbound calls, as well.*We are looking for someone with an amazing attitude and customer service skillsWorking hours: 8:00 AM - 5:00 PMSkills:Candidate needs to be familiar with Outlook, SharePoint, Excel.Need to be comfortable with technology, as they will be using up to 5 different programs even within one phone call.Education:High SchoolExperience:1-4 yearsQualifications:Minimum requirements 1-2 years of admin/clerical experience preferred. Someone that has worked online and has worked on the phones and can communicate well. Apply and call Spherion Temple @ 254-778-0533! MUST HAVE RESUME TO BE CONSIDEREDSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Billings, Montana
      • Temp to Perm
      • $17.00 per hour
      • 8:00 AM - 5:00 PM
      Temp to HireInside Sales Representative/Customer ServiceLooking for a full time inside sales person. Taking customer orders, building rapport, customer service, working on an AS400 inhouse computer system. Will be setting up customer orders and order entry. This is a very fast paced environment, customer sells a wide variety of products. Attention to detail and multitasking is a must.This job is M-F 8am to 5pm with an hour for lunch. Business casual dressMust have computer skills, typing and 10 key will be used. Customer service focused.$15.00 to DOE Paid VacationPaid HolidaysInsuranceResponsibilities:Will be working with customer base. This person takes orders and enters them into the system. 10 key, data entry, customer service attention to detail. Very face paced environment.Working hours: 8:00 AM - 5:00 PMSkills:Phone etiquetteComputer skills10 KeyTypingData EntryEducation:High SchoolExperience:0-1 yearsQualifications:Attention to detailCustomer Service experienceAbility to multitask email resumes to Jessicabook@spherion.com, apply online at www.spherion.com/applyCall our office at 406-655-9200Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Temp to HireInside Sales Representative/Customer ServiceLooking for a full time inside sales person. Taking customer orders, building rapport, customer service, working on an AS400 inhouse computer system. Will be setting up customer orders and order entry. This is a very fast paced environment, customer sells a wide variety of products. Attention to detail and multitasking is a must.This job is M-F 8am to 5pm with an hour for lunch. Business casual dressMust have computer skills, typing and 10 key will be used. Customer service focused.$15.00 to DOE Paid VacationPaid HolidaysInsuranceResponsibilities:Will be working with customer base. This person takes orders and enters them into the system. 10 key, data entry, customer service attention to detail. Very face paced environment.Working hours: 8:00 AM - 5:00 PMSkills:Phone etiquetteComputer skills10 KeyTypingData EntryEducation:High SchoolExperience:0-1 yearsQualifications:Attention to detailCustomer Service experienceAbility to multitask email resumes to Jessicabook@spherion.com, apply online at www.spherion.com/applyCall our office at 406-655-9200Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Columbia, South Carolina
      • Temp to Perm
      • $15.00 per hour
      • 8:30 AM - 5:30 PM
      Spherion Staffing is partnering with a nation-wide home medical equipment company in search for Call Center Representatives. This customer service, call center and data entry position wraps up into a career opportunity. You get to work first hand to help your local community insure that they have the medical equipment supplies they need to live a healthy, happy quality of life. This TEMP TO PERM position, offers stable hours, great office environment, hands-on training and wonderful management. Once converted to a permanent employee, you will have access to great major medical, dental insurance, vision plan, short and long term disability, life insurance, 401k with up to 3% match, purchasing shares in the company, and many more excellent benefits.Responsibilities:- Receive faxes- Data entry into software- Analyze and comprehend data- Review data for accuracy and completeness- Quality orders- Submit Prior Authorizations- Inbound and outbound calls with patients and facilities- Basic billingWorking hours: 8:30 AM - 5:30 PMSkills:- Analytical and problem-solving skills with attention to detail- Strong verbal and written communication- Excellent customer service skills- Proficient computer skills and knowledge of Microsoft Office- Ability to prioritize and manage multiple tasksEducation:High SchoolExperience:1-4 yearsQualifications:- One year work related experience in health care administrative, financial, or insurance customer services, claims, billing, call center or management regardless of industry- On-site position- EPIC, Bright Tree, DME experience (nice to have) Don't miss out! Apply today if you think you are an ideal match!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Spherion Staffing is partnering with a nation-wide home medical equipment company in search for Call Center Representatives. This customer service, call center and data entry position wraps up into a career opportunity. You get to work first hand to help your local community insure that they have the medical equipment supplies they need to live a healthy, happy quality of life. This TEMP TO PERM position, offers stable hours, great office environment, hands-on training and wonderful management. Once converted to a permanent employee, you will have access to great major medical, dental insurance, vision plan, short and long term disability, life insurance, 401k with up to 3% match, purchasing shares in the company, and many more excellent benefits.Responsibilities:- Receive faxes- Data entry into software- Analyze and comprehend data- Review data for accuracy and completeness- Quality orders- Submit Prior Authorizations- Inbound and outbound calls with patients and facilities- Basic billingWorking hours: 8:30 AM - 5:30 PMSkills:- Analytical and problem-solving skills with attention to detail- Strong verbal and written communication- Excellent customer service skills- Proficient computer skills and knowledge of Microsoft Office- Ability to prioritize and manage multiple tasksEducation:High SchoolExperience:1-4 yearsQualifications:- One year work related experience in health care administrative, financial, or insurance customer services, claims, billing, call center or management regardless of industry- On-site position- EPIC, Bright Tree, DME experience (nice to have) Don't miss out! Apply today if you think you are an ideal match!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Melbourne, Florida
      • Temp to Perm
      • $17.00 per hour
      • 8:00 AM - 5:00 PM
      Our Spherion Melbourne office is seeking a part time Administrative Assistant to assist a busy legal firm. This position is 28 hours max a week, is temp to hire, and is paying $17/hr.Responsibilities:-Provide support to clients and staff in a courteous and professional manner via email, phone and in person. -Efficiently navigate through database to obtain information while simultaneously documenting all communication and activity.-Acting as liaison between client, reporter, and the law firm.-Maintaining discretion while processing confidential information.-Researching complaints, coordinating resolutions, and following up to ensure client satisfaction.-Nurturing and developing client and reporter relationships.Working hours: 8:00 AM - 5:00 PMSkills:-Ability to multitask and handle various tasks assigned-Self-motivated, detail-oriented and quality focused-Able to exhibit high level of confidentiality-Knowledge of Microsoft Office Suite of programsEducation:High SchoolExperience:1-4 yearsQualifications:-Must have a High School Diploma or GED-Must be able to pass a multi state background and drug screen-Must have excellent written and verbal communication skills-A minimum of 1 year of Admin experience is required Please apply online or email your resume directly to the recruiter at ashleytuccio@spherion.comSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Our Spherion Melbourne office is seeking a part time Administrative Assistant to assist a busy legal firm. This position is 28 hours max a week, is temp to hire, and is paying $17/hr.Responsibilities:-Provide support to clients and staff in a courteous and professional manner via email, phone and in person. -Efficiently navigate through database to obtain information while simultaneously documenting all communication and activity.-Acting as liaison between client, reporter, and the law firm.-Maintaining discretion while processing confidential information.-Researching complaints, coordinating resolutions, and following up to ensure client satisfaction.-Nurturing and developing client and reporter relationships.Working hours: 8:00 AM - 5:00 PMSkills:-Ability to multitask and handle various tasks assigned-Self-motivated, detail-oriented and quality focused-Able to exhibit high level of confidentiality-Knowledge of Microsoft Office Suite of programsEducation:High SchoolExperience:1-4 yearsQualifications:-Must have a High School Diploma or GED-Must be able to pass a multi state background and drug screen-Must have excellent written and verbal communication skills-A minimum of 1 year of Admin experience is required Please apply online or email your resume directly to the recruiter at ashleytuccio@spherion.comSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Titusville, Florida
      • Temp to Perm
      • $14.00 - $16.00 per hour
      • 8:30 AM - 5:00 PM
      The Melbourne Spherion Office is seeking an experienced Medical CSR to work at a medical office on a temp to hire opportunity paying $14- $16/hr in Titusville.Responsibilities:-Develop and maintain working knowledge of current products and services offered by the company-Answer all calls and emails in a timely manner, in adherence to their goals-Document all call information according to standard operating procedures-Answer questions about products and services, retail stores, general service line information and other information as necessary based on customer call needs-Process orders, route calls to appropriate resource, and follow up on customer calls where necessary-Review all required documentation to ensure accuracy-Accurately process, verify, and/or submit documentation and orders-Complete insurance verification to determine patient's eligibility, coverage, co-insurances, and deductibles-Obtain pre-authorization if required by an insurance carrier and process physician orders to insurance carriers for approval and authorization when required-Must be able to navigate through multiple online EMR systems to obtain applicable documentation-Enter and review all pertinent information in EMR system including authorizations and expiration datesWorking hours: 8:30 AM - 5:00 PMSkills:-Excellent customer service skills-Analytical and problem-solving skills with attention to detail-Decision Making-Excellent ability to communicate both verbally and in writing-Ability to prioritize and manage multiple tasks-Proficient computer skills and knowledge of Microsoft Office-General knowledge of Medicare, Medicaid, and Commercial health plan methodologies and documentation requirements preferred.-Ability to adapt and be flexible in a rapidly changing environment, be patient, accountable, proactive, take initiative and work effectively on a team.-Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. -Ability to work independently as well as follow detailed directives-Solid ability to learn new technologies and possess the technical aptitude required to understand flow of data through systems as well as system interaction Computer skills including knowledge of Microsoft Office applicationsEducation:High SchoolExperience:1-4 yearsQualifications:-High School Diploma or equivalent-One (1) year work related experience in health care administrative, financial, or insurance customer services, claims, billing, call center or management regardless of industry.-Previous medical experience is required Please apply online or email your resume directly the recruiter ashleytuccio@spherion.com for considerationSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      The Melbourne Spherion Office is seeking an experienced Medical CSR to work at a medical office on a temp to hire opportunity paying $14- $16/hr in Titusville.Responsibilities:-Develop and maintain working knowledge of current products and services offered by the company-Answer all calls and emails in a timely manner, in adherence to their goals-Document all call information according to standard operating procedures-Answer questions about products and services, retail stores, general service line information and other information as necessary based on customer call needs-Process orders, route calls to appropriate resource, and follow up on customer calls where necessary-Review all required documentation to ensure accuracy-Accurately process, verify, and/or submit documentation and orders-Complete insurance verification to determine patient's eligibility, coverage, co-insurances, and deductibles-Obtain pre-authorization if required by an insurance carrier and process physician orders to insurance carriers for approval and authorization when required-Must be able to navigate through multiple online EMR systems to obtain applicable documentation-Enter and review all pertinent information in EMR system including authorizations and expiration datesWorking hours: 8:30 AM - 5:00 PMSkills:-Excellent customer service skills-Analytical and problem-solving skills with attention to detail-Decision Making-Excellent ability to communicate both verbally and in writing-Ability to prioritize and manage multiple tasks-Proficient computer skills and knowledge of Microsoft Office-General knowledge of Medicare, Medicaid, and Commercial health plan methodologies and documentation requirements preferred.-Ability to adapt and be flexible in a rapidly changing environment, be patient, accountable, proactive, take initiative and work effectively on a team.-Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. -Ability to work independently as well as follow detailed directives-Solid ability to learn new technologies and possess the technical aptitude required to understand flow of data through systems as well as system interaction Computer skills including knowledge of Microsoft Office applicationsEducation:High SchoolExperience:1-4 yearsQualifications:-High School Diploma or equivalent-One (1) year work related experience in health care administrative, financial, or insurance customer services, claims, billing, call center or management regardless of industry.-Previous medical experience is required Please apply online or email your resume directly the recruiter ashleytuccio@spherion.com for considerationSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Madison, Wisconsin
      • Temporary
      • $19.00 - $20.00 per hour
      • Various Shifts Available
      Spherion is currently recruiting for several temp-to-hire medical receptionists who have Epic technology experience for our westside healthcare company, Associated Physicians. AP's mission is to provide safe, caring, and unbiased medical treatment in an environment that is inclusive of everyone. There are several opportunities that we are hiring for. The tasks may vary from working with the Physcial Therapy team to the Registration team or even directly with Patient Services.The Patient Services Representative, under the general supervision of the Reception Supervisor, promptly answers incoming clinic calls; takes messages; schedules appointments for pediatrics, internal medicine, and OB/GYN; and directs calls to the appropriate staff person or department. The Patient Services Representative is also responsible for patient registration, check in, and payment collection.Responsibilities:Immediately acknowledges and greets patients and others in a positive and helpful manner.Answers telephone in a pleasant and professional manner, identifying department and name.Schedules appointments and notifies patient of need to bring necessary identification, and insurance, financial and/or legal documents.Schedules, reschedules, cancels and coordinates patient appointments per provider protocol, ensuring that patient is aware of all necessary post-appointment care and future appointments.Completes any pre- visit questionnaires and screening with the patient.Builds and maintains provider schedules. Accurately schedules, reschedules, cancels, and coordinates patient appointments per protocol.Verifies demographic and insurance information. Schedules patients for follow-up appointments and procedures.Contacts patients 1-2 days prior to appointment to confirm appointment.Checks patients in and verifies patient demographic, insurance and primary careprovider (PCP) information and accurately updates information.Privacy Notice and other forms such as Care Everywhere, MyChart enrollment and other items as needed.Copies necessary patient documents. Explains financial and clinic policies.Enters necessary patient memos in Epic or refers patient to registration staff for further assistance. Notifies provider/nursing staff of patient???s arrival via computer.Monitors waiting room, notifying appropriate staff of concerns.Reviews patient notes and follows through on requests from business office (e.g. checking for payment before scheduling, directing patient to registration for copy of insurance card, etc.).Identifies accounts to be combined or separated and provides account information to appropriate business office staff.Refers patient concerns to Reception or Business Office Supervisor, or Director of Business Operations.Reviews patient???s account and provides necessary assistance. Accepts payments in person and provides receipt.Collects copays and patient balances. Accurately balances cash drawer at beginning and end of shift.Releases copies of prepared medical records to patients or other authorized individuals.Provides documents and forms, written prescriptions and drug samples to patients as directed.Communicates regularly with providers and nurses to ensure practices run smoothly and efficiently.Maintains adequate level of office supplies and forms, ordering office supplies as necessary.Working hours: Various Shifts AvailableSkills:PC/typing and telephone experience; pleasant, outgoing personalityAbility to perform multiple tasks in a fast-paced environmentAbility to maintain patient confidentialityExcellent organization, planning, and prioritization skillsClear and effective written and verbal communication skillsAbility to establish and maintain effective working relationships with physicians, staff, patients, other healthcare facilities, service providers, and general public- Knowledge of clinic policies and procedures related to infection control, environmental safety, and patient confidentiality.Knowledge or experience with health or dental plans, third party payers, CPT and ICD coding, and medical terminology; and cash handling experience preferred.Education:High SchoolExperience:1-4 yearsQualifications:High school diploma or equivalentPrior reception, registration or insurance experiencePC/typing and telephone experiencepleasant, outgoing personalityability to perform multiple tasks in a fast-paced environmentability to maintain patient confidentialityexcellent organization, planning, and prioritization skillsclear and effective written and verbal communication skillsability to establish and maintain effective working relationships with physicians, staff, patients, other healthcare facilities, service providers, and general publicand knowledge of clinic policies and procedures related to infection control, environmental safety, and patient confidentiality Previous experience in medical, dental or insurance settingKnowledge or experience with health or dental plans, third party payers, CPT and ICD coding, and medical terminologyCash handling experiencePrior Epic experience is highly preferredSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Spherion is currently recruiting for several temp-to-hire medical receptionists who have Epic technology experience for our westside healthcare company, Associated Physicians. AP's mission is to provide safe, caring, and unbiased medical treatment in an environment that is inclusive of everyone. There are several opportunities that we are hiring for. The tasks may vary from working with the Physcial Therapy team to the Registration team or even directly with Patient Services.The Patient Services Representative, under the general supervision of the Reception Supervisor, promptly answers incoming clinic calls; takes messages; schedules appointments for pediatrics, internal medicine, and OB/GYN; and directs calls to the appropriate staff person or department. The Patient Services Representative is also responsible for patient registration, check in, and payment collection.Responsibilities:Immediately acknowledges and greets patients and others in a positive and helpful manner.Answers telephone in a pleasant and professional manner, identifying department and name.Schedules appointments and notifies patient of need to bring necessary identification, and insurance, financial and/or legal documents.Schedules, reschedules, cancels and coordinates patient appointments per provider protocol, ensuring that patient is aware of all necessary post-appointment care and future appointments.Completes any pre- visit questionnaires and screening with the patient.Builds and maintains provider schedules. Accurately schedules, reschedules, cancels, and coordinates patient appointments per protocol.Verifies demographic and insurance information. Schedules patients for follow-up appointments and procedures.Contacts patients 1-2 days prior to appointment to confirm appointment.Checks patients in and verifies patient demographic, insurance and primary careprovider (PCP) information and accurately updates information.Privacy Notice and other forms such as Care Everywhere, MyChart enrollment and other items as needed.Copies necessary patient documents. Explains financial and clinic policies.Enters necessary patient memos in Epic or refers patient to registration staff for further assistance. Notifies provider/nursing staff of patient???s arrival via computer.Monitors waiting room, notifying appropriate staff of concerns.Reviews patient notes and follows through on requests from business office (e.g. checking for payment before scheduling, directing patient to registration for copy of insurance card, etc.).Identifies accounts to be combined or separated and provides account information to appropriate business office staff.Refers patient concerns to Reception or Business Office Supervisor, or Director of Business Operations.Reviews patient???s account and provides necessary assistance. Accepts payments in person and provides receipt.Collects copays and patient balances. Accurately balances cash drawer at beginning and end of shift.Releases copies of prepared medical records to patients or other authorized individuals.Provides documents and forms, written prescriptions and drug samples to patients as directed.Communicates regularly with providers and nurses to ensure practices run smoothly and efficiently.Maintains adequate level of office supplies and forms, ordering office supplies as necessary.Working hours: Various Shifts AvailableSkills:PC/typing and telephone experience; pleasant, outgoing personalityAbility to perform multiple tasks in a fast-paced environmentAbility to maintain patient confidentialityExcellent organization, planning, and prioritization skillsClear and effective written and verbal communication skillsAbility to establish and maintain effective working relationships with physicians, staff, patients, other healthcare facilities, service providers, and general public- Knowledge of clinic policies and procedures related to infection control, environmental safety, and patient confidentiality.Knowledge or experience with health or dental plans, third party payers, CPT and ICD coding, and medical terminology; and cash handling experience preferred.Education:High SchoolExperience:1-4 yearsQualifications:High school diploma or equivalentPrior reception, registration or insurance experiencePC/typing and telephone experiencepleasant, outgoing personalityability to perform multiple tasks in a fast-paced environmentability to maintain patient confidentialityexcellent organization, planning, and prioritization skillsclear and effective written and verbal communication skillsability to establish and maintain effective working relationships with physicians, staff, patients, other healthcare facilities, service providers, and general publicand knowledge of clinic policies and procedures related to infection control, environmental safety, and patient confidentiality Previous experience in medical, dental or insurance settingKnowledge or experience with health or dental plans, third party payers, CPT and ICD coding, and medical terminologyCash handling experiencePrior Epic experience is highly preferredSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Warwick, Rhode Island
      • Temp to Perm
      • $19.00 per hour
      • 8:00 AM - 5:00 PM
      Great opportunity to get your foot in the door with a local leader in manufacturing! Work for an accessory design company as a Call Center Rep corresponding with customers re: product and warranties.Responsibilities:Include but are not limited to:- Receipt and resolution of customer/sales inquiries- Collect payment and process warranty adjustments- Prepare cost estimates for out of warranty productWorking hours: 8:00 AM - 5:00 PMSkills:- Problem solving- Good communication- Ability to multi-taskEducation:High SchoolExperience:0-1 yearsQualifications:- 1+ year(s) in customer service- Proficiency in Word, Excel- High School Diploma Work for Spherion and WIN! Ask us how you can win multiple gift cards towards gasoline throughout our entire hiring process from interview - employment!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Great opportunity to get your foot in the door with a local leader in manufacturing! Work for an accessory design company as a Call Center Rep corresponding with customers re: product and warranties.Responsibilities:Include but are not limited to:- Receipt and resolution of customer/sales inquiries- Collect payment and process warranty adjustments- Prepare cost estimates for out of warranty productWorking hours: 8:00 AM - 5:00 PMSkills:- Problem solving- Good communication- Ability to multi-taskEducation:High SchoolExperience:0-1 yearsQualifications:- 1+ year(s) in customer service- Proficiency in Word, Excel- High School Diploma Work for Spherion and WIN! Ask us how you can win multiple gift cards towards gasoline throughout our entire hiring process from interview - employment!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Port St Lucie, Florida
      • Temp to Perm
      • $15 - $18 per year
      • 8:00 AM - 5:00 PM
      Our Port Saint Lucie Spherion Office is seeking multiple experienced Medical Customer Service Representatives to work in the Urology department for a very busy medical call center in Port St. Lucie.Responsibilities:-Handle large amounts of inbound and outbound calls in a timely manner-Keep accurate records of all customer conversations-Follow company protocols when needing to escalate calls to supervisor.-Understand and strive to meet or exceed call center metrics while providing excellent and consistent customer serviceWorking hours: 8:00 AM - 5:00 PMSkills:-Exceptional customer service-Active listening skills-Excellent verbal/written communication skills-Proficiency with computers, software, and strong data entry skillsEducation:High SchoolExperience:1-4 yearsQualifications:-Minimum of 1 year medical and or/call center experience required-High School Diploma or GED required-Must pass a multi-state background and drug screen Please apply online or email the recruiter directly at ashleytuccio@spherion.comSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Our Port Saint Lucie Spherion Office is seeking multiple experienced Medical Customer Service Representatives to work in the Urology department for a very busy medical call center in Port St. Lucie.Responsibilities:-Handle large amounts of inbound and outbound calls in a timely manner-Keep accurate records of all customer conversations-Follow company protocols when needing to escalate calls to supervisor.-Understand and strive to meet or exceed call center metrics while providing excellent and consistent customer serviceWorking hours: 8:00 AM - 5:00 PMSkills:-Exceptional customer service-Active listening skills-Excellent verbal/written communication skills-Proficiency with computers, software, and strong data entry skillsEducation:High SchoolExperience:1-4 yearsQualifications:-Minimum of 1 year medical and or/call center experience required-High School Diploma or GED required-Must pass a multi-state background and drug screen Please apply online or email the recruiter directly at ashleytuccio@spherion.comSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Denver, Colorado
      • Temp to Perm
      • $15.00 - $20.00 per hour
      • 8:00 AM - 6:00 PM
      Are you upbeat and enjoy chatting with other people? Do you have the knack for helping others and providing a positive experience? If so, we have the position for you! We are currently accepting applications for customer service representatives in the Greater Denver Metro area who are passionate about engaging with customers; treating them as they would like to be treated. You will be responsible for answering inbound calls, responding to emails, managing customer concerns, and transferring calls to other departments, as needed. We are looking for representatives with a positive work ethic, accountability and the ability to work in a team environment.Responsibilities:Answer inbound calls, providing responses to general customer questions and information based on their account activity.Respond to general customer inquiries by email within company standards. Redirect customers to appropriate department when necessary.Collaborate with team on best practices and customer engagement initiatives. Provide exceptional customer service leading to high retention and customer return rates.Working hours: 8:00 AM - 6:00 PMSkills:Proficient with MS Office Suite and basic computer skills. Excellent communication and time management skills. Exemplary customer service skills with willingness to go above and beyond customer expectations. Adept at problem solving focused on providing positive customer outcomes.Education:High SchoolExperience:0-1 yearsQualifications:High School diploma.Previous customer service experience is a plus.Complete Spherion computer and customer service assessment. If you are looking for a role focused on helping others, then apply today at https://www.spherion.com/apply/75806.Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.For Colorado Residents Only: The hourly range for Colorado residents is $15.00 to $25.00/hour. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, Spherion offers a comprehensive benefits package, incentive and recognition program, and 401K contribution (all benefits are based on eligibility).
      Are you upbeat and enjoy chatting with other people? Do you have the knack for helping others and providing a positive experience? If so, we have the position for you! We are currently accepting applications for customer service representatives in the Greater Denver Metro area who are passionate about engaging with customers; treating them as they would like to be treated. You will be responsible for answering inbound calls, responding to emails, managing customer concerns, and transferring calls to other departments, as needed. We are looking for representatives with a positive work ethic, accountability and the ability to work in a team environment.Responsibilities:Answer inbound calls, providing responses to general customer questions and information based on their account activity.Respond to general customer inquiries by email within company standards. Redirect customers to appropriate department when necessary.Collaborate with team on best practices and customer engagement initiatives. Provide exceptional customer service leading to high retention and customer return rates.Working hours: 8:00 AM - 6:00 PMSkills:Proficient with MS Office Suite and basic computer skills. Excellent communication and time management skills. Exemplary customer service skills with willingness to go above and beyond customer expectations. Adept at problem solving focused on providing positive customer outcomes.Education:High SchoolExperience:0-1 yearsQualifications:High School diploma.Previous customer service experience is a plus.Complete Spherion computer and customer service assessment. If you are looking for a role focused on helping others, then apply today at https://www.spherion.com/apply/75806.Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.For Colorado Residents Only: The hourly range for Colorado residents is $15.00 to $25.00/hour. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, Spherion offers a comprehensive benefits package, incentive and recognition program, and 401K contribution (all benefits are based on eligibility).
      • Jacksonville, Florida
      • Temp to Perm
      • $18.00 per hour
      • 8:00 AM - 5:00 PM
      Spherion Jacksonville is looking for an Account Manager for our client in Riverside. The Account Manager position is responsible for the implementation of new clients, as well as ongoing management of existing clients. This position requires strong customer service, critical thinking, and time management skills. Individuals in this position are expected to promptly answer emails and phone calls from clients and brokers regarding account inquiries, processing and auditing of client data, and contact clients regarding account information, when necessary.Responsibilities:Work with a team of professionals to complete Affordable Care Act reporting for assigned national customersAct as the main point of contact for all assigned clients and brokersBuild and strengthen client relationships to achieve long-term partnerships- Maintain accurate client records and track contract updates- Liaise between the client and internal teams- Ongoing planning sessions and training to educate clients- Perform regulatory audits- Regularly work 40+ hour weeks as workload requires and as approved by manager- Additional duties as requested by managementWorking hours: 8:00 AM - 5:00 PMSkills:- Communicate effectively in both written and verbal form- Professional- Experience in delivering client-focused solutions based on customer needs- Ability to work both independently and as part of a team- Manage time-sensitive tasks effectively- Above average knowledge of Excel, Word, and PowerPoint- Exceptional decision-making, organizational, and administrative skills- Flexible mindset and willingness to take on new challenges- Thrive in a fast-paced environment- Maintain strict deadlines- Attention to detailEducation:AssociateExperience:1-4 yearsQualifications:- High school diploma or equivalent required- Associate degree preferred- Bachelor's degree preferred- Customer service/account management experience required- Sales Please call us today if this is a good fit for you!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Spherion Jacksonville is looking for an Account Manager for our client in Riverside. The Account Manager position is responsible for the implementation of new clients, as well as ongoing management of existing clients. This position requires strong customer service, critical thinking, and time management skills. Individuals in this position are expected to promptly answer emails and phone calls from clients and brokers regarding account inquiries, processing and auditing of client data, and contact clients regarding account information, when necessary.Responsibilities:Work with a team of professionals to complete Affordable Care Act reporting for assigned national customersAct as the main point of contact for all assigned clients and brokersBuild and strengthen client relationships to achieve long-term partnerships- Maintain accurate client records and track contract updates- Liaise between the client and internal teams- Ongoing planning sessions and training to educate clients- Perform regulatory audits- Regularly work 40+ hour weeks as workload requires and as approved by manager- Additional duties as requested by managementWorking hours: 8:00 AM - 5:00 PMSkills:- Communicate effectively in both written and verbal form- Professional- Experience in delivering client-focused solutions based on customer needs- Ability to work both independently and as part of a team- Manage time-sensitive tasks effectively- Above average knowledge of Excel, Word, and PowerPoint- Exceptional decision-making, organizational, and administrative skills- Flexible mindset and willingness to take on new challenges- Thrive in a fast-paced environment- Maintain strict deadlines- Attention to detailEducation:AssociateExperience:1-4 yearsQualifications:- High school diploma or equivalent required- Associate degree preferred- Bachelor's degree preferred- Customer service/account management experience required- Sales Please call us today if this is a good fit for you!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Edinburg, Texas
      • Temp to Perm
      • $14.00 - $15.00 per hour
      • 8:00 AM - 6:30 PM
      Positions provide customer services via telephone to clients regarding the selection, enrollment, and eligibility requirements for various Texas Health and Social Services Programs, including but not limited to Medicaid, Supplemental Nutrition Assistance Program or SNAP (formerly food stamps), and Children's Health Insurance Program (CHIP).START DATES: 04/04/2022, 04/11/2022, 04/25/2022 !!!***MUST LIVE WITHIN 50 MILES OF EDINBURG, TX***Responsibilities:- Practices active listening in order to take each caller?s concerns seriously, fully understands the issue and then provides appropriate resolution or appropriate direction for next steps. - Provides callers with an unbiased presentation of programs to assist customers with application and eligibility requirements and program questions, transferring callers to other Call Center units as needed. - Answers customer questions including but not limited to items regarding available providers and enrollment processes in a prompt, courteous, and concise manner. - Accesses, reads, and interprets customers and provider data elements on the various computer systems. - Clearly communicates case and case processing information to the caller.- Multi-tasks by simultaneously communicating with the client while researching their case and documenting the call.- Continues to learn and refine program and computer navigation skills in response to updated policy and computer systems. - Documents all customer encounters in clear and concise records. - Meets individual performance standards, including the confidentiality and security of information. - Performs other duties as may be assigned by management.Working hours: 8:00 AM - 6:30 PMSkills:Required skills and abilities should include but not be limited to the following:- Ability to perform comfortably in a fast-paced, deadline-oriented work environment. - Ability to successfully execute many complex tasks simultaneously. - Ability to work as a team member, as well as independently.- Ability to regularly attend work at various shift times as assigned.Education:No Degree RequiredExperience:1-4 yearsQualifications:Education:** No HS diploma required! **Experience:Minimum 1 year experience in health care, human services, or customer service; knowledge/experience with Texas Medicaid and managed care programs. Experience working with culturally and linguistically diverse, and disadvantaged populations in a courteous and effective manner To start the hiring process please apply online and be sure to include a resume.Once you've completed the application, please also follow up via phone or text to 956-961-4298.Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Positions provide customer services via telephone to clients regarding the selection, enrollment, and eligibility requirements for various Texas Health and Social Services Programs, including but not limited to Medicaid, Supplemental Nutrition Assistance Program or SNAP (formerly food stamps), and Children's Health Insurance Program (CHIP).START DATES: 04/04/2022, 04/11/2022, 04/25/2022 !!!***MUST LIVE WITHIN 50 MILES OF EDINBURG, TX***Responsibilities:- Practices active listening in order to take each caller?s concerns seriously, fully understands the issue and then provides appropriate resolution or appropriate direction for next steps. - Provides callers with an unbiased presentation of programs to assist customers with application and eligibility requirements and program questions, transferring callers to other Call Center units as needed. - Answers customer questions including but not limited to items regarding available providers and enrollment processes in a prompt, courteous, and concise manner. - Accesses, reads, and interprets customers and provider data elements on the various computer systems. - Clearly communicates case and case processing information to the caller.- Multi-tasks by simultaneously communicating with the client while researching their case and documenting the call.- Continues to learn and refine program and computer navigation skills in response to updated policy and computer systems. - Documents all customer encounters in clear and concise records. - Meets individual performance standards, including the confidentiality and security of information. - Performs other duties as may be assigned by management.Working hours: 8:00 AM - 6:30 PMSkills:Required skills and abilities should include but not be limited to the following:- Ability to perform comfortably in a fast-paced, deadline-oriented work environment. - Ability to successfully execute many complex tasks simultaneously. - Ability to work as a team member, as well as independently.- Ability to regularly attend work at various shift times as assigned.Education:No Degree RequiredExperience:1-4 yearsQualifications:Education:** No HS diploma required! **Experience:Minimum 1 year experience in health care, human services, or customer service; knowledge/experience with Texas Medicaid and managed care programs. Experience working with culturally and linguistically diverse, and disadvantaged populations in a courteous and effective manner To start the hiring process please apply online and be sure to include a resume.Once you've completed the application, please also follow up via phone or text to 956-961-4298.Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Americus, Georgia
      • Temp to Perm
      • $13.00 per hour
      • 8:00 AM - 5:00 AM
      We are looking for a Bilingual Call Center Representative that will be able to manage inbound and outbound calls while providing exceptional customer service. The successful candidate will be able to accept ownership for effectively solving customer issues, complaints and inquiries, keeping customer satisfaction at the core of every decision and behavior.Responsibilities:Receive inbound and outbound callsMust be fluent in SpanishExceptional customer serviceAt least 1 year of work experience in a call center environmentMust be able to adapt to different situations and individualsProfessional phone voice and attitudeActive ListeningAttention to detailMust possess good communication skillsStrong time managementWorking hours: 8:00 AM - 5:00 AMSkills:Must be fluent in SpanishFamiliar with Microsoft Word and ExcelEducation:High SchoolExperience:0-1 yearsQualifications:High School Diploma Let's Get To Work!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      We are looking for a Bilingual Call Center Representative that will be able to manage inbound and outbound calls while providing exceptional customer service. The successful candidate will be able to accept ownership for effectively solving customer issues, complaints and inquiries, keeping customer satisfaction at the core of every decision and behavior.Responsibilities:Receive inbound and outbound callsMust be fluent in SpanishExceptional customer serviceAt least 1 year of work experience in a call center environmentMust be able to adapt to different situations and individualsProfessional phone voice and attitudeActive ListeningAttention to detailMust possess good communication skillsStrong time managementWorking hours: 8:00 AM - 5:00 AMSkills:Must be fluent in SpanishFamiliar with Microsoft Word and ExcelEducation:High SchoolExperience:0-1 yearsQualifications:High School Diploma Let's Get To Work!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Raleigh, North Carolina
      • Temp to Perm
      • $16.83 - $20.67 per hour
      • 8:00 AM - 5:00 PM (Various Shifts Available)
      Looking for your next customer service/sales position? Great opportunity in the North Raleigh area for experienced customer service rep familiar with CRM and/or SalesforceHybrid position - 1 week in office/1 week remoteLocal candidates to Raleigh, NC only being considered at this timeResponsibilities:- Outbound/Inbound calls - 80% of calls will be outbound- Reestablish existing customer accounts- Through Salesforces, capture customer information and keep information current/updated (CRM or Salesforce experience required)Working hours: 8:00 AM - 5:00 PM (Various Shifts Available)Skills:- Customer Service/Sales both inbound and outbound- Excellent communication and ability to gather information- Data entry- CRM or Salesforce experienceEducation:BachelorsExperience:1-4 yearsQualifications:- 2 years in a customer service and/or sales oriented role- CRM or Salesforce experience required- Bachelors degree preferred Call Sara K. today before this one is gone!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Looking for your next customer service/sales position? Great opportunity in the North Raleigh area for experienced customer service rep familiar with CRM and/or SalesforceHybrid position - 1 week in office/1 week remoteLocal candidates to Raleigh, NC only being considered at this timeResponsibilities:- Outbound/Inbound calls - 80% of calls will be outbound- Reestablish existing customer accounts- Through Salesforces, capture customer information and keep information current/updated (CRM or Salesforce experience required)Working hours: 8:00 AM - 5:00 PM (Various Shifts Available)Skills:- Customer Service/Sales both inbound and outbound- Excellent communication and ability to gather information- Data entry- CRM or Salesforce experienceEducation:BachelorsExperience:1-4 yearsQualifications:- 2 years in a customer service and/or sales oriented role- CRM or Salesforce experience required- Bachelors degree preferred Call Sara K. today before this one is gone!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Cobb, Georgia
      • Temp to Perm
      • $13.00 per hour
      • 8:00 AM - 5:00 PM
      Provide services for inbound and outbound calls for the COVID-19 call center. This position is Monday-Friday from 8-5pm. This candidate must speak fluent Spanish, be able to make inbound and outbound calls, and have exceptional customer service.Responsibilities:* MUST SPEAK ENGLISH AND SPANISH FLUENTLY* Receive inbound, and make outbound callsWorking hours: 8:00 AM - 5:00 PMSkills:* Exceptional Customer Service* Adaptable to difference situations* Time management* ProfessionalismEducation:No Degree RequiredExperience:0-1 yearsQualifications:* 1 year experience of exceptional customer service* 1 year experience call center Let's Go To Work!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Provide services for inbound and outbound calls for the COVID-19 call center. This position is Monday-Friday from 8-5pm. This candidate must speak fluent Spanish, be able to make inbound and outbound calls, and have exceptional customer service.Responsibilities:* MUST SPEAK ENGLISH AND SPANISH FLUENTLY* Receive inbound, and make outbound callsWorking hours: 8:00 AM - 5:00 PMSkills:* Exceptional Customer Service* Adaptable to difference situations* Time management* ProfessionalismEducation:No Degree RequiredExperience:0-1 yearsQualifications:* 1 year experience of exceptional customer service* 1 year experience call center Let's Go To Work!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Plainville, Georgia
      • Temp to Perm
      • $13.00 per hour
      • 8:00 AM - 5:00 PM
      Provide services for inbound and outbound calls for the COVID-19 call center. This position is Monday-Friday from 8-5pm. This candidate must speak fluent Spanish, be able to make inbound and outbound calls, and have exceptional customer service.Responsibilities:* MUST SPEAK ENGLISH AND SPANISH FLUENTLY* Receive inbound, and make outbound callsWorking hours: 8:00 AM - 5:00 PMSkills:* Exceptional Customer Service* Adaptable to difference situations* Time management* ProfessionalismEducation:No Degree RequiredExperience:0-1 yearsQualifications:* 1 year experience of exceptional customer service* 1 year experience call center Let's Go To Work!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Provide services for inbound and outbound calls for the COVID-19 call center. This position is Monday-Friday from 8-5pm. This candidate must speak fluent Spanish, be able to make inbound and outbound calls, and have exceptional customer service.Responsibilities:* MUST SPEAK ENGLISH AND SPANISH FLUENTLY* Receive inbound, and make outbound callsWorking hours: 8:00 AM - 5:00 PMSkills:* Exceptional Customer Service* Adaptable to difference situations* Time management* ProfessionalismEducation:No Degree RequiredExperience:0-1 yearsQualifications:* 1 year experience of exceptional customer service* 1 year experience call center Let's Go To Work!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Leslie, Georgia
      • Temp to Perm
      • $13.00 per hour
      • 8:00 AM - 5:00 PM
      Provide services for inbound and outbound calls for the COVID-19 call center. This position is Monday-Friday from 8-5pm. This candidate must speak fluent Spanish, be able to make inbound and outbound calls, and have exceptional customer service.Responsibilities:* Receive inbound, and make outbound calls* Keep a professional tone of voice and attitudeWorking hours: 8:00 AM - 5:00 PMSkills:* Exceptional Customer Service* Adaptable to difference situations* Time management* ProfessionalismEducation:No Degree RequiredExperience:0-1 yearsQualifications:* 1 year experience of exceptional customer service* 1 year experience call center Let's Go To Work!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Provide services for inbound and outbound calls for the COVID-19 call center. This position is Monday-Friday from 8-5pm. This candidate must speak fluent Spanish, be able to make inbound and outbound calls, and have exceptional customer service.Responsibilities:* Receive inbound, and make outbound calls* Keep a professional tone of voice and attitudeWorking hours: 8:00 AM - 5:00 PMSkills:* Exceptional Customer Service* Adaptable to difference situations* Time management* ProfessionalismEducation:No Degree RequiredExperience:0-1 yearsQualifications:* 1 year experience of exceptional customer service* 1 year experience call center Let's Go To Work!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
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