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      • Fort Myers, Florida
      • Permanent
      • $60,000 - $85,000 per year
      • 8:00 AM - 5:00 PM
      Spherion has partnered with one of the largest comprehensive primary care practices seeking an experienced IT Healthcare Cyber Security Engineer to join their Fort Myers team. The Healthcare Cyber Security Engineer role is responsible for designing, building, and defending organizational systems with secure methods, and continuous improvement mentality. This includes helping the organization understand cyber threats and create strategies to protect the environment from such threats. Candidate will collaborate with the information security team to ensure that all information systems have adequate tools in place to detect and respond to intrusion and exfiltration attempts while also leading design and implementation for new platforms. We are looking for an aggressive self-starter that will take a list of deliverables and be able to form a plan of action and execute. This position will report to the Information Security Officer. Works with other departments to develop standards for new systems per company Information Security Policy. This hands-on technical role & requires a solid technical foundation, and knowledge in multiple information security domains. This is an immediate direct hire opportunity!Responsibilities:- Validate and enhance monitoring and response capabilities using a variety of tools from NIST & HITRUST standards to Red Team vulnerability and penetration exercises.- Fraud Prevention, Detection, and Security Investigations- Participate in all aspects of information security incident response from contingency planning to event forensics.- Analyze and identify information from security data feeds to improve signal to noise ratio.- Metric development, measuring, and reporting.- Automate and enhance information security monitoring activities.- Evaluation, recommend, & implement new platforms.- Ensure that all regulatory security monitoring requirements are being met.- Provide system escalation support.- Collaborate with information security team to ensure that all information systems conform to the company's published security and privacy policies.- Collaborates with other professionals to ensure high quality deliverables within organization guidelines, policies, and procedures.- Develop work process, optimization methods, and risk management tools in the given projects for the successful accomplishments according to the requirements of the stakeholders.Working hours: 8:00 AM - 5:00 PMSkills:- Knowledge of Government, Financial, and Healthcare industries and associated regulations are strongly suggested.- Experience with HIPAA/HITECH, PCI DSS.- NIST 800-53 Security Frameworks.- Experience with HITRUST Assessments and Certification- Experience with scripting languages, endpoint detection and response software, intrusion prevention/detection, firewalls, or content filtering.- Knowledge of risk assessment tools, technologies, and methods- Experience in security hardening of networks, systems, and applications.- Researching ways to improve the organizational security practices and posture, including collaboratively partnering with IT in the capacity of a system administrator, supporting multiple platforms and applications beyond the duties of information security.- The ability to thrive in fast-paced, high-stress situations.- Detail oriented, and able to handle multiple tasks, prioritize and meet deadlines.Education:BachelorsExperience:4-7 yearsQualifications:- Bachelor's Degree in Science, Technology, Engineering, Mathematics (STEM) related field or equivalent- 5+ years experience designing, developing, and implementing resilient cyber security systems (i.e., cyber security professional or system security engineer) within Healthcare Environment.- Experience with cybersecurity assessments- Experience with vulnerability management- Familiarity with compliance assessments- Familiarity with vulnerability assessment test tools Please apply with a current resume for immediate considerationSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Spherion has partnered with one of the largest comprehensive primary care practices seeking an experienced IT Healthcare Cyber Security Engineer to join their Fort Myers team. The Healthcare Cyber Security Engineer role is responsible for designing, building, and defending organizational systems with secure methods, and continuous improvement mentality. This includes helping the organization understand cyber threats and create strategies to protect the environment from such threats. Candidate will collaborate with the information security team to ensure that all information systems have adequate tools in place to detect and respond to intrusion and exfiltration attempts while also leading design and implementation for new platforms. We are looking for an aggressive self-starter that will take a list of deliverables and be able to form a plan of action and execute. This position will report to the Information Security Officer. Works with other departments to develop standards for new systems per company Information Security Policy. This hands-on technical role & requires a solid technical foundation, and knowledge in multiple information security domains. This is an immediate direct hire opportunity!Responsibilities:- Validate and enhance monitoring and response capabilities using a variety of tools from NIST & HITRUST standards to Red Team vulnerability and penetration exercises.- Fraud Prevention, Detection, and Security Investigations- Participate in all aspects of information security incident response from contingency planning to event forensics.- Analyze and identify information from security data feeds to improve signal to noise ratio.- Metric development, measuring, and reporting.- Automate and enhance information security monitoring activities.- Evaluation, recommend, & implement new platforms.- Ensure that all regulatory security monitoring requirements are being met.- Provide system escalation support.- Collaborate with information security team to ensure that all information systems conform to the company's published security and privacy policies.- Collaborates with other professionals to ensure high quality deliverables within organization guidelines, policies, and procedures.- Develop work process, optimization methods, and risk management tools in the given projects for the successful accomplishments according to the requirements of the stakeholders.Working hours: 8:00 AM - 5:00 PMSkills:- Knowledge of Government, Financial, and Healthcare industries and associated regulations are strongly suggested.- Experience with HIPAA/HITECH, PCI DSS.- NIST 800-53 Security Frameworks.- Experience with HITRUST Assessments and Certification- Experience with scripting languages, endpoint detection and response software, intrusion prevention/detection, firewalls, or content filtering.- Knowledge of risk assessment tools, technologies, and methods- Experience in security hardening of networks, systems, and applications.- Researching ways to improve the organizational security practices and posture, including collaboratively partnering with IT in the capacity of a system administrator, supporting multiple platforms and applications beyond the duties of information security.- The ability to thrive in fast-paced, high-stress situations.- Detail oriented, and able to handle multiple tasks, prioritize and meet deadlines.Education:BachelorsExperience:4-7 yearsQualifications:- Bachelor's Degree in Science, Technology, Engineering, Mathematics (STEM) related field or equivalent- 5+ years experience designing, developing, and implementing resilient cyber security systems (i.e., cyber security professional or system security engineer) within Healthcare Environment.- Experience with cybersecurity assessments- Experience with vulnerability management- Familiarity with compliance assessments- Familiarity with vulnerability assessment test tools Please apply with a current resume for immediate considerationSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Fort Myers, Florida
      • Permanent
      • $60,000 - $75,000 per year
      • 8:00 AM - 5:00 PM
      Spherion has partnered with one of the largest comprehensive physicians groups throughout the State of Florida seeking an experienced Web Developer to join their team. The Web Developer oversees all aspects of the organization's ever evolving public website with a strategic and proactive approach to usability, functionality and technical infrastructure. A great opportunity for a WordPress Guru!This immediate direct hire position offering competitive compensation plus a full benefits package!Responsibilities:The Web Developer is responsible for the wireframing, development, deployment and maintenance of the website and related digital applications. The primary focus will be working on multiple (i.e., WordPress) websites. You must be comfortable with converting designs and concepts into functioning websites, as well as keeping the site optimized for search engines and consistent with Brand Communication Guidelines. Must be able to periodically work outside normal business hours (i.e. early mornings, evening and weekends) to support critical systemsWorking hours: 8:00 AM - 5:00 PMSkills:-Must have strong written and verbal communication skills-Highly collaborative to partner with others in developing content and implementing functionality-Self-starter with a strong desire to produce the highest quality work-Meticulous attention to detail with the ability to embrace ambiguity and adapt to changing priorities is necessary-Strong bias for action and willingness to roll up sleeves and get things doneEducation:BachelorsExperience:1-4 yearsQualifications:-Bachelor's degree or equivalent experience is required; Computer Science, Interactive Design, Web Design or related field-3+ years WordPress experience (need a guru)-ADA Compliance experience-5+ years' experience with HTML/CSS and Content Management-Some experience with MySQL, SQL database-Experience with Amazon Web Services and Plesk deployments, preferred-Adobe Suite experience: Photoshop, Illustrator for quick design edits-Some understanding of RESTful/Rest web services integration experience, preferred-Knowledge and experience with SEO and SEM best practices-Experience and knowledge of Google Analytics-Cross-browser and cross-platform compatible design and development Please apply with a current resume for immediate consideration.Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Spherion has partnered with one of the largest comprehensive physicians groups throughout the State of Florida seeking an experienced Web Developer to join their team. The Web Developer oversees all aspects of the organization's ever evolving public website with a strategic and proactive approach to usability, functionality and technical infrastructure. A great opportunity for a WordPress Guru!This immediate direct hire position offering competitive compensation plus a full benefits package!Responsibilities:The Web Developer is responsible for the wireframing, development, deployment and maintenance of the website and related digital applications. The primary focus will be working on multiple (i.e., WordPress) websites. You must be comfortable with converting designs and concepts into functioning websites, as well as keeping the site optimized for search engines and consistent with Brand Communication Guidelines. Must be able to periodically work outside normal business hours (i.e. early mornings, evening and weekends) to support critical systemsWorking hours: 8:00 AM - 5:00 PMSkills:-Must have strong written and verbal communication skills-Highly collaborative to partner with others in developing content and implementing functionality-Self-starter with a strong desire to produce the highest quality work-Meticulous attention to detail with the ability to embrace ambiguity and adapt to changing priorities is necessary-Strong bias for action and willingness to roll up sleeves and get things doneEducation:BachelorsExperience:1-4 yearsQualifications:-Bachelor's degree or equivalent experience is required; Computer Science, Interactive Design, Web Design or related field-3+ years WordPress experience (need a guru)-ADA Compliance experience-5+ years' experience with HTML/CSS and Content Management-Some experience with MySQL, SQL database-Experience with Amazon Web Services and Plesk deployments, preferred-Adobe Suite experience: Photoshop, Illustrator for quick design edits-Some understanding of RESTful/Rest web services integration experience, preferred-Knowledge and experience with SEO and SEM best practices-Experience and knowledge of Google Analytics-Cross-browser and cross-platform compatible design and development Please apply with a current resume for immediate consideration.Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Lakeland, Florida
      • Permanent
      • $80,000 - $115,000 per year
      • 8:00 AM - 8:00 PM
      Spherion has partnered with a fast paced company seeking an experienced IT Manager to join their team. This position will be supervising daily operations of network and server infrastructure within the facility, candidates need to be flexible with schedule.This is an immediate direct hire position!Responsibilities:- Supervising daily operations of network and server infrastructure- Ensuring the maintenance of current projects and technology systems- Identifying vulnerabilities, need for upgrades, and opportunities for improvement.- Manage and supervise employees in the IT Department.- Developing, implementing, and evaluating IT projects in line with organizational objectives- Develop overall project plans and action plans for meeting IT objectives and business unit solutions - Work with clients to determine technology solutions with an emphasis on systems integration.- Establish and implement policies, procedures, and standards for the support of the Network system ensuring compliance to provide integrity and security of data and network- Maintain all documentation supporting the network, applications, structures and security.- Administer Windows based environments.- Direct daily department activities in order to maximize system utilization and support business needs as it pertained to a site?s IT infrastructure.- Develop and implement change management policy and procedures for authorizing the use of hardware/software on an information system.- Evaluating risk, developing network recovery and backup processes- Manage the development and periodic testing of the Information Systems Disaster Recovery Plan and ensured the ability to restore- Develop and execute test plans, procedures, schedules and scenarios for unit, process, function, system integration and acceptance testing- Testing, troubleshooting, and adjusting information systems to operate effectively.- Implementing security of the network, data and its storage and communication systems- Review and approve configuration management, integration and testing of IT products and techniques.- Proposing strategic solutions and recommending new systems and software- Aligning IT infrastructure with current and future business requirements and goalsWorking hours: 8:00 AM - 8:00 PMSkills:- Advanced work experience with SQL Database- Advanced work experience with Oracle Database- Excellent experience with Javascript ProgrammingEducation:BachelorsExperience:4-7 yearsQualifications:- Bachelor's degree in computer science, information systems, information technology, or similar- Working experience administrating virtual network environment- 5+ years of database, network administration, or system administration experience- Track record of developing and implementing IT strategy and plans.- Strong knowledge of systems and networking software, hardware, and networking protocols- Strong knowledge of implementing and effectively developing helpdesk and IT operations best practices, including expert knowledge of security, storage, data protection, and disaster recovery protocols. Please apply with a current resume for immediate consideration!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Spherion has partnered with a fast paced company seeking an experienced IT Manager to join their team. This position will be supervising daily operations of network and server infrastructure within the facility, candidates need to be flexible with schedule.This is an immediate direct hire position!Responsibilities:- Supervising daily operations of network and server infrastructure- Ensuring the maintenance of current projects and technology systems- Identifying vulnerabilities, need for upgrades, and opportunities for improvement.- Manage and supervise employees in the IT Department.- Developing, implementing, and evaluating IT projects in line with organizational objectives- Develop overall project plans and action plans for meeting IT objectives and business unit solutions - Work with clients to determine technology solutions with an emphasis on systems integration.- Establish and implement policies, procedures, and standards for the support of the Network system ensuring compliance to provide integrity and security of data and network- Maintain all documentation supporting the network, applications, structures and security.- Administer Windows based environments.- Direct daily department activities in order to maximize system utilization and support business needs as it pertained to a site?s IT infrastructure.- Develop and implement change management policy and procedures for authorizing the use of hardware/software on an information system.- Evaluating risk, developing network recovery and backup processes- Manage the development and periodic testing of the Information Systems Disaster Recovery Plan and ensured the ability to restore- Develop and execute test plans, procedures, schedules and scenarios for unit, process, function, system integration and acceptance testing- Testing, troubleshooting, and adjusting information systems to operate effectively.- Implementing security of the network, data and its storage and communication systems- Review and approve configuration management, integration and testing of IT products and techniques.- Proposing strategic solutions and recommending new systems and software- Aligning IT infrastructure with current and future business requirements and goalsWorking hours: 8:00 AM - 8:00 PMSkills:- Advanced work experience with SQL Database- Advanced work experience with Oracle Database- Excellent experience with Javascript ProgrammingEducation:BachelorsExperience:4-7 yearsQualifications:- Bachelor's degree in computer science, information systems, information technology, or similar- Working experience administrating virtual network environment- 5+ years of database, network administration, or system administration experience- Track record of developing and implementing IT strategy and plans.- Strong knowledge of systems and networking software, hardware, and networking protocols- Strong knowledge of implementing and effectively developing helpdesk and IT operations best practices, including expert knowledge of security, storage, data protection, and disaster recovery protocols. Please apply with a current resume for immediate consideration!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Fergus Falls, Minnesota
      • Permanent
      • $100,000 - $130,000 per year
      • 8:00 AM - 5:00 PM
      Spherion is assisting our customer in Fergus Falls as they seek a Director of IT. The information technology director is responsible for the overall planning, organizing, and execution of all IT functions at the locations. This includes directing all IT operations to meet customer requirements as well as the support and maintenance of existing applications and development of new technical solutions.Responsibilities:- Analyzes complex business needs presented by the user community and/or clients and recommends technical solutions. - Is able to successfully lead project management efforts while assessing and analyzing options and is able to work with and influence stakeholders - Analyzes problems and is able to implement solutions related to the ERP system and other IT related matter - Manages outside IT vendors - Ensures the consistency and maintainability of existing applications by creating, maintaining, and enforcing the standards/procedures for implementing technical solutions. - Directs operations in executing production tasks according to a documented schedule that meets or exceeds customer expectations.Working hours: 8:00 AM - 5:00 PMSkills:CompetenciesTechnical Capability Business Acumen Strategic Thinking Customer/Client Focus & LeadershipEducation:BachelorsExperience:7-10 yearsQualifications:-Bachelor's degree in computer science or related field or related experience -Minimum of eight (8) years of experience within information technology -Experience in the most current technologies and products used in the industry To be considered, please apply online at www.spherion.com/applyIf you have any questions please contact Missi Abfalter at 218-346-3801Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Spherion is assisting our customer in Fergus Falls as they seek a Director of IT. The information technology director is responsible for the overall planning, organizing, and execution of all IT functions at the locations. This includes directing all IT operations to meet customer requirements as well as the support and maintenance of existing applications and development of new technical solutions.Responsibilities:- Analyzes complex business needs presented by the user community and/or clients and recommends technical solutions. - Is able to successfully lead project management efforts while assessing and analyzing options and is able to work with and influence stakeholders - Analyzes problems and is able to implement solutions related to the ERP system and other IT related matter - Manages outside IT vendors - Ensures the consistency and maintainability of existing applications by creating, maintaining, and enforcing the standards/procedures for implementing technical solutions. - Directs operations in executing production tasks according to a documented schedule that meets or exceeds customer expectations.Working hours: 8:00 AM - 5:00 PMSkills:CompetenciesTechnical Capability Business Acumen Strategic Thinking Customer/Client Focus & LeadershipEducation:BachelorsExperience:7-10 yearsQualifications:-Bachelor's degree in computer science or related field or related experience -Minimum of eight (8) years of experience within information technology -Experience in the most current technologies and products used in the industry To be considered, please apply online at www.spherion.com/applyIf you have any questions please contact Missi Abfalter at 218-346-3801Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Bryan, Texas
      • Permanent
      • $23.00 - $28.00 per hour
      • 8:00 AM - 5:00 PM
      We are looking for a highly technical professional to assist, manage and monitor technological issues in an IT Generalist position with a local company. This person will be responsible for the configuration, maintenance, and operation of company network, servers, desktop and storage infrastructure. Must be proficient with current Microsoft Server operating systems.Responsibilities:Manage the overall telecommunications infrastructureInstalls and maintains the company equipment to ensure everything is in optimal working conditionProvide end user support to remedy telecommunications, computer, audio/visual, basic network, printing and other technology related issues.Be responsible for the IT/Telecommunications purchasing process, configuring and installing new devices, and providing IT/Telecommunications equipment inventory management.Oversee the administration and implement basic cybersecurity measuresMonitor software licensing and service agreements to ensure complianceDiagnose and troubleshoot issues on various networks and systemsSetup and assist with the IT requirements for new hire onboardingCommunicate and work with 3rd party IT vendor / networked phone vendor / networked printers / internet providerCreate and update documentation of the employee IT informational for all processes as well as common issuesProvide suggestions and research for improving IT infrastructure and software PM20Working hours: 8:00 AM - 5:00 PMSkills:Positive attitude and professional demeanorProblem solving and analytical thinkingExcellent interpersonal communication skillsPatience and strong desire to helpGeneral PC and MS Office software proficiencyFamiliarity with LAN and networkingContinuous learning of IT hardware, software, and networkingEducation:AssociateExperience:1-4 yearsQualifications:Associate's degree in related fieldPrevious experience working local and wide-area networks and components Apply nowSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      We are looking for a highly technical professional to assist, manage and monitor technological issues in an IT Generalist position with a local company. This person will be responsible for the configuration, maintenance, and operation of company network, servers, desktop and storage infrastructure. Must be proficient with current Microsoft Server operating systems.Responsibilities:Manage the overall telecommunications infrastructureInstalls and maintains the company equipment to ensure everything is in optimal working conditionProvide end user support to remedy telecommunications, computer, audio/visual, basic network, printing and other technology related issues.Be responsible for the IT/Telecommunications purchasing process, configuring and installing new devices, and providing IT/Telecommunications equipment inventory management.Oversee the administration and implement basic cybersecurity measuresMonitor software licensing and service agreements to ensure complianceDiagnose and troubleshoot issues on various networks and systemsSetup and assist with the IT requirements for new hire onboardingCommunicate and work with 3rd party IT vendor / networked phone vendor / networked printers / internet providerCreate and update documentation of the employee IT informational for all processes as well as common issuesProvide suggestions and research for improving IT infrastructure and software PM20Working hours: 8:00 AM - 5:00 PMSkills:Positive attitude and professional demeanorProblem solving and analytical thinkingExcellent interpersonal communication skillsPatience and strong desire to helpGeneral PC and MS Office software proficiencyFamiliarity with LAN and networkingContinuous learning of IT hardware, software, and networkingEducation:AssociateExperience:1-4 yearsQualifications:Associate's degree in related fieldPrevious experience working local and wide-area networks and components Apply nowSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Bismarck, North Dakota
      • Permanent
      • $18.00 - $25.00 per hour
      • Various Shifts Available
      Spherion Staffing is interviewing for an IT Support Specialist to work with a Bismarck client. This can be a remote position. The primary responsibility of the IT Support Specialist position is to maintain availability in a fast-paced call queue and utilize technical programs and tools as needed to provide customers with advanced assistance and solutions for technical issues related to Hardware, Software, and Networking. The IT Support Specialist is a client-facing role that requires effective and timely communication with customers on new and existing tickets.Individuals in this role will be expected to identify and escalate issues that require complex troubleshooting and extended time, collaborate with senior resources on mentoring opportunities, and provide technical mentoring to Support Specialist I team members. All professional service positions are expected to drive revenue and customer satisfaction through up to date communication, accurate time keeping, thorough documentation and overall issue resolution.Direct Hire OpportunityPay $15-25/hour DOEResponsibilities:- Have business specific knowledge of the customer's technical environment and operations- Collaborate with the team members to ensure steps taken support the customer's needs- Ensure risks are identified, communicated, and mitigated throughout troubleshooting process- Perform follow-up to verify final resolution and determine customer satisfaction level- Provide high level of commitment to employees- Provide effective and timely communication with team members regarding task progression and status- Work with Services Coordinator to ensure collaboration between teams- Update and maintain network documentation and processes for recurring procedures- Strive for efficiency to ensure individual and team goals are met- Anticipate and help prepare for major technology changes to ensure a competitive advantage- Identify inefficiencies and offer suggestions for improvement when applicable- Recognize opportunities to offer new technical solutions that fit the customer's business needsResponsibilities:See aboveWorking hours: Various Shifts AvailableSkills:Requirements:-Associates degree and/or 3-5 Years relevant work experience-Prefer 2 certifications | A+, Network +, Server +, MCSA, VTSP or other industry certifications-Must have the ability to work under pressure and multitask to meet customer satisfactionEducation:AssociateExperience:1-4 yearsQualifications:See above To be considered, please apply online at www.spherion.com/apply or if you have questions you can reach out to John Funk at 701-298-8300Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Spherion Staffing is interviewing for an IT Support Specialist to work with a Bismarck client. This can be a remote position. The primary responsibility of the IT Support Specialist position is to maintain availability in a fast-paced call queue and utilize technical programs and tools as needed to provide customers with advanced assistance and solutions for technical issues related to Hardware, Software, and Networking. The IT Support Specialist is a client-facing role that requires effective and timely communication with customers on new and existing tickets.Individuals in this role will be expected to identify and escalate issues that require complex troubleshooting and extended time, collaborate with senior resources on mentoring opportunities, and provide technical mentoring to Support Specialist I team members. All professional service positions are expected to drive revenue and customer satisfaction through up to date communication, accurate time keeping, thorough documentation and overall issue resolution.Direct Hire OpportunityPay $15-25/hour DOEResponsibilities:- Have business specific knowledge of the customer's technical environment and operations- Collaborate with the team members to ensure steps taken support the customer's needs- Ensure risks are identified, communicated, and mitigated throughout troubleshooting process- Perform follow-up to verify final resolution and determine customer satisfaction level- Provide high level of commitment to employees- Provide effective and timely communication with team members regarding task progression and status- Work with Services Coordinator to ensure collaboration between teams- Update and maintain network documentation and processes for recurring procedures- Strive for efficiency to ensure individual and team goals are met- Anticipate and help prepare for major technology changes to ensure a competitive advantage- Identify inefficiencies and offer suggestions for improvement when applicable- Recognize opportunities to offer new technical solutions that fit the customer's business needsResponsibilities:See aboveWorking hours: Various Shifts AvailableSkills:Requirements:-Associates degree and/or 3-5 Years relevant work experience-Prefer 2 certifications | A+, Network +, Server +, MCSA, VTSP or other industry certifications-Must have the ability to work under pressure and multitask to meet customer satisfactionEducation:AssociateExperience:1-4 yearsQualifications:See above To be considered, please apply online at www.spherion.com/apply or if you have questions you can reach out to John Funk at 701-298-8300Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Scott, Louisiana
      • Permanent
      • $15.00 - $17.00 per hour
      • 8:00 AM - 5:00 PM
      Spherion is recruiting for a Point of Sale Technician. This is a full time, Direct Hire opportunity with a locally owned company. This is a career opportunity, not just a "for now" job. Candidates will NEED to have experience fixing issues remotely. Ideal candidates would be to have someone who has Point of Sale equipment experience. Customer Service is a must. Positive, friendly personality is needed. You will be dealing with customers when they are having issues with their systems.Responsibilities:*Will have to solve any issues clients have with their POS equipment*Able to maintain technical knowledge of software and hardware product lines provided by NCR*Ability to provide remote and onsite support to quickly resolve issues for clientsWorking hours: 8:00 AM - 5:00 PMSkills:*Advanced oral skills to interact with clients*POSITIVE CUSTOMER SERVICE/PERSONALITY- to project vibrant energy*Service with a smileEducation:No Degree RequiredExperience:1-4 yearsQualifications:*3+ years of experience as a Point of Sale Technician assisting restaurants with any issues *Experience in configuration, installation and training of hardware and software products*Driver's license with a clear driving record Apply on spherion.com for the IT Technician.Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Spherion is recruiting for a Point of Sale Technician. This is a full time, Direct Hire opportunity with a locally owned company. This is a career opportunity, not just a "for now" job. Candidates will NEED to have experience fixing issues remotely. Ideal candidates would be to have someone who has Point of Sale equipment experience. Customer Service is a must. Positive, friendly personality is needed. You will be dealing with customers when they are having issues with their systems.Responsibilities:*Will have to solve any issues clients have with their POS equipment*Able to maintain technical knowledge of software and hardware product lines provided by NCR*Ability to provide remote and onsite support to quickly resolve issues for clientsWorking hours: 8:00 AM - 5:00 PMSkills:*Advanced oral skills to interact with clients*POSITIVE CUSTOMER SERVICE/PERSONALITY- to project vibrant energy*Service with a smileEducation:No Degree RequiredExperience:1-4 yearsQualifications:*3+ years of experience as a Point of Sale Technician assisting restaurants with any issues *Experience in configuration, installation and training of hardware and software products*Driver's license with a clear driving record Apply on spherion.com for the IT Technician.Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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