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      • Salt Lake City, Utah
      • Permanent
      • $14.00 per hour
      • 7:00 AM - 7:00 PM (Various Shifts Available)
      ***This job is REMOTE and We are HIRING IMMEDIATELY!***Ready to jump on board with the industry leader in the provision of wellness services to the military and Veteran communities?We have an outstanding opportunity for a Customer Service Representative to join our team.This is a Direct Hire, Full-time position in Salt Lake City with an AMAZING FREE BENEFITS PACKAGE---FREE BENEFITS INCLUDE:* Health and Dental Insurance (fully paid)* Generous vacation and holiday leave* 401(k)* Group Life insurance* Short-term and Long-term DisabilityYOU MUST LIVE IN UTAH FOR THIS POSITION.The Customer Service Representative provides front-line operational support for the Contact Center. In this role, you will respond to questions, issues and complaints pertaining to Veterans' services and concerns. Phone calls are from a wide variety of individuals including veterans, their family members and/or representatives, VA Employees, etc. You will direct callers to the right resources and guide through the right process based on their needs.Responsibilities:- Understand and explain Department of Veterans Affairs (VA) services or procedures- Ask clarifying questions to identify complex or vague requests for VA services and information- Accurately record details of calls and other service requests in an expected time frame- Select appropriate VA services to meet the specific needs of customers- Establish and maintain effective communication and working relationships with VA employees, outside agencies and the public- Utilize a multi-screen computer system including a Customer Relationship Management (CRM) application- Maintain confidentiality and privacy of callers- Organize and prioritize multiple tasks.Working hours: 7:00 AM - 7:00 PM (Various Shifts Available)Skills:- Computer literate, Typing 25+ wpm- Detail oriented with excellent organizational and time-management skills- Excellent verbal, interpersonal and written communication skills- Familiarity with the military and veteran community programs a plus- U.S. Military Veteran or Veteran family members receive additional consideration- Knowledge of VA benefits and entitlements as well as Veteran issues and concerns is a plusEducation:High SchoolExperience:0-1 yearsQualifications:- At least 6 months to 1 year work in a Call Center Environment- Ability to work under pressure including calm and effective dealing with escalating or difficult calls- Capability to "think on your feet" to offer additional solutions to problems- Ability to pass a federal NACI background check- Proof of eligibility to work in the United States- You MUST have a reliable High Speed Internet connection at home (No WiFi) --- Equipment will be provided. APPLY HERE ASAP!-- OR --Text "VETERAN" to 801-519-5093 and a Recruiter will get back to you.RESUME is required --- Have it ready!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      ***This job is REMOTE and We are HIRING IMMEDIATELY!***Ready to jump on board with the industry leader in the provision of wellness services to the military and Veteran communities?We have an outstanding opportunity for a Customer Service Representative to join our team.This is a Direct Hire, Full-time position in Salt Lake City with an AMAZING FREE BENEFITS PACKAGE---FREE BENEFITS INCLUDE:* Health and Dental Insurance (fully paid)* Generous vacation and holiday leave* 401(k)* Group Life insurance* Short-term and Long-term DisabilityYOU MUST LIVE IN UTAH FOR THIS POSITION.The Customer Service Representative provides front-line operational support for the Contact Center. In this role, you will respond to questions, issues and complaints pertaining to Veterans' services and concerns. Phone calls are from a wide variety of individuals including veterans, their family members and/or representatives, VA Employees, etc. You will direct callers to the right resources and guide through the right process based on their needs.Responsibilities:- Understand and explain Department of Veterans Affairs (VA) services or procedures- Ask clarifying questions to identify complex or vague requests for VA services and information- Accurately record details of calls and other service requests in an expected time frame- Select appropriate VA services to meet the specific needs of customers- Establish and maintain effective communication and working relationships with VA employees, outside agencies and the public- Utilize a multi-screen computer system including a Customer Relationship Management (CRM) application- Maintain confidentiality and privacy of callers- Organize and prioritize multiple tasks.Working hours: 7:00 AM - 7:00 PM (Various Shifts Available)Skills:- Computer literate, Typing 25+ wpm- Detail oriented with excellent organizational and time-management skills- Excellent verbal, interpersonal and written communication skills- Familiarity with the military and veteran community programs a plus- U.S. Military Veteran or Veteran family members receive additional consideration- Knowledge of VA benefits and entitlements as well as Veteran issues and concerns is a plusEducation:High SchoolExperience:0-1 yearsQualifications:- At least 6 months to 1 year work in a Call Center Environment- Ability to work under pressure including calm and effective dealing with escalating or difficult calls- Capability to "think on your feet" to offer additional solutions to problems- Ability to pass a federal NACI background check- Proof of eligibility to work in the United States- You MUST have a reliable High Speed Internet connection at home (No WiFi) --- Equipment will be provided. APPLY HERE ASAP!-- OR --Text "VETERAN" to 801-519-5093 and a Recruiter will get back to you.RESUME is required --- Have it ready!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Draper, Utah
      • Temp to Perm
      • $18.00 - $19.00 per hour
      • 8:00 AM - 5:00 PM
      Be part of a company with the mission to accelerate the world's transition to sustainable energy by Offering a full suite of energy products that incorporates solar, storage, and grid services. As the world's only fully integrated sustainable energy company, we are at the vanguard of the world's inevitable shift towards a sustainable energy platform.**Must be able to work onsite and remotely** Equipment will be provided.Responsibilities:The Property and Title Agent will be responsible for coordinating a number of tasks to support the Teams within the department. The ideal candidate has proven ability to manage multiple projects and responsibilities simultaneously whilst maintaining excellent service and exceeding expectations, often in difficult or challenging circumstances. Additionally, the candidate must have excellent problem-solving skills and be results-oriented to proactively manage and deliver to the expectations whilst protecting the interests of the Company and its investors.Working hours: 8:00 AM - 5:00 PMSkills:**- Customer and Sales Queries - Manage and prioritize a high volume of internal and external inquires via email and phone and provide basic information regarding the reassignment process. Be pro-active and anticipate potential problems before they arise- Reassignment Folders - Open and Prepare the Reassignment Folders ready for the assigned agent including all required contractual and financial information- Audit and Close Folders - Review each case file before it is closed. Audit for accuracy and completeness and provide to Supervisor for review and approval- Data Entry - On approval from Supervisor, enter relevant information and financial data into the Reassignment Database- Other duties as assignedEducation:High SchoolExperience:1-4 yearsQualifications:*** Call center experience preferred or a college degree in a financial or business related field (or equivalent experience) preferred.* Highly organized and process oriented with the ability to handle multiple deadlines simultaneously* Excellent customer service and interpersonal skills* Calm and positive manner, ability to handle escalated or angry customers* Proficient in the use of Internet Explorer, Adobe Acrobat Professional, MS Office.* Outstanding written and verbal communication skills* Professional, calm, collaborative and positive demeanor* Flexible and adaptable, with the ability to adjust to different situations and process changes* Excellent written and verbal communication skills required* Excellent customer service skills required* Regular, reliable and predictable attendance required* Ability to work well with others in a collaborative team environment. APPLY HERE- or -Text AGENT to 801-519-5093Or just CALL us for Info or Appointments at 801-519-5093Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Be part of a company with the mission to accelerate the world's transition to sustainable energy by Offering a full suite of energy products that incorporates solar, storage, and grid services. As the world's only fully integrated sustainable energy company, we are at the vanguard of the world's inevitable shift towards a sustainable energy platform.**Must be able to work onsite and remotely** Equipment will be provided.Responsibilities:The Property and Title Agent will be responsible for coordinating a number of tasks to support the Teams within the department. The ideal candidate has proven ability to manage multiple projects and responsibilities simultaneously whilst maintaining excellent service and exceeding expectations, often in difficult or challenging circumstances. Additionally, the candidate must have excellent problem-solving skills and be results-oriented to proactively manage and deliver to the expectations whilst protecting the interests of the Company and its investors.Working hours: 8:00 AM - 5:00 PMSkills:**- Customer and Sales Queries - Manage and prioritize a high volume of internal and external inquires via email and phone and provide basic information regarding the reassignment process. Be pro-active and anticipate potential problems before they arise- Reassignment Folders - Open and Prepare the Reassignment Folders ready for the assigned agent including all required contractual and financial information- Audit and Close Folders - Review each case file before it is closed. Audit for accuracy and completeness and provide to Supervisor for review and approval- Data Entry - On approval from Supervisor, enter relevant information and financial data into the Reassignment Database- Other duties as assignedEducation:High SchoolExperience:1-4 yearsQualifications:*** Call center experience preferred or a college degree in a financial or business related field (or equivalent experience) preferred.* Highly organized and process oriented with the ability to handle multiple deadlines simultaneously* Excellent customer service and interpersonal skills* Calm and positive manner, ability to handle escalated or angry customers* Proficient in the use of Internet Explorer, Adobe Acrobat Professional, MS Office.* Outstanding written and verbal communication skills* Professional, calm, collaborative and positive demeanor* Flexible and adaptable, with the ability to adjust to different situations and process changes* Excellent written and verbal communication skills required* Excellent customer service skills required* Regular, reliable and predictable attendance required* Ability to work well with others in a collaborative team environment. APPLY HERE- or -Text AGENT to 801-519-5093Or just CALL us for Info or Appointments at 801-519-5093Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Draper, Utah
      • Temp to Perm
      • $17.00 - $18.00 per hour
      • 8:00 AM - 5:00 PM
      Our client's mission is to accelerate the world's transition to sustainable energy. This organization has broken new barriers in developing high-performance automobiles and also offers a full suite of energy products that incorporates solar, storage, and grid services.Are you interested in joining the world's only fully integrated sustainable energy company?Then, this is your opportunity to apply!The Role --- The Credit and Collections Specialist plays an important role in the overall success and health of the energy portfolio. -Works as part of a team in a fast-paced high impact environment-Establish contact with past due customers and resolve delinquency in a timely manner through providing account information, resolving customer concerns, and negotiating payment arrangements that are acceptable to both the customer and the company-In certain circumstances, the specialist will collaborate with billing, accounts receivable, and various other internal departments to resolve disputes. A high degree of independent judgement is required to evaluate unique situations to determine account handling and resolution.The Credit and Collections Specialist will manage relationships with external stakeholders and must be able to lead critical collections situations to resolution. Additional responsibilities include but are not limited to: assist with reporting, check processing and any other task related to accounts receivable.As part of the Financial Operations Business Unit, the Collections Specialists goal is to work with the team and management to ensure that collections targets and portfolio goals are achieved by enhancing call volume capacity during prime contact periods. The primary responsibility of the specialist is to engage with past due customers and resolve delinquency, all while maintaining a positive long-standing relationship with the customer.Responsibilities:The specialist will perform the following daily functions as part of the collections function:-Proactively contact customers through outbound phone calls.-Handle inbound phone calls-Proactively contact and respond to customers through e-mail and multi-channel efforts.-Work with internal departments to resolve disputes-Follow up with customers and internal departments to ensure high levels of customer satisfaction and positive customer experience.-Perform special projects as requested by management.-Meet daily and monthly performance standardsWorking hours: 8:00 AM - 5:00 PMSkills:-Proficiency in MS Office-FDCPA knowledge a plus-Ability to prioritize and multitask, with the flexibility to adapt quickly to change-Detail-oriented, resourceful and able to manage shifting priorities-Excellent written and verbal communication skills required-Ability to positively and effectively interact with internal and external customers-Ability to work well with others in a collaborative team environmentEducation:High SchoolExperience:0-1 yearsQualifications:-Call Center experience preferred-Evidence of exceptional ability What are you waiting for? This position won't last long!With great schedule, pay, and long term engagement, you don't want to miss out!APPLY HERE---OR---Text COLLECTIONS to 801-519-5093CALL US! TEXT US! WE WANT TO HEAR FROM YOU!!!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Informat
      Our client's mission is to accelerate the world's transition to sustainable energy. This organization has broken new barriers in developing high-performance automobiles and also offers a full suite of energy products that incorporates solar, storage, and grid services.Are you interested in joining the world's only fully integrated sustainable energy company?Then, this is your opportunity to apply!The Role --- The Credit and Collections Specialist plays an important role in the overall success and health of the energy portfolio. -Works as part of a team in a fast-paced high impact environment-Establish contact with past due customers and resolve delinquency in a timely manner through providing account information, resolving customer concerns, and negotiating payment arrangements that are acceptable to both the customer and the company-In certain circumstances, the specialist will collaborate with billing, accounts receivable, and various other internal departments to resolve disputes. A high degree of independent judgement is required to evaluate unique situations to determine account handling and resolution.The Credit and Collections Specialist will manage relationships with external stakeholders and must be able to lead critical collections situations to resolution. Additional responsibilities include but are not limited to: assist with reporting, check processing and any other task related to accounts receivable.As part of the Financial Operations Business Unit, the Collections Specialists goal is to work with the team and management to ensure that collections targets and portfolio goals are achieved by enhancing call volume capacity during prime contact periods. The primary responsibility of the specialist is to engage with past due customers and resolve delinquency, all while maintaining a positive long-standing relationship with the customer.Responsibilities:The specialist will perform the following daily functions as part of the collections function:-Proactively contact customers through outbound phone calls.-Handle inbound phone calls-Proactively contact and respond to customers through e-mail and multi-channel efforts.-Work with internal departments to resolve disputes-Follow up with customers and internal departments to ensure high levels of customer satisfaction and positive customer experience.-Perform special projects as requested by management.-Meet daily and monthly performance standardsWorking hours: 8:00 AM - 5:00 PMSkills:-Proficiency in MS Office-FDCPA knowledge a plus-Ability to prioritize and multitask, with the flexibility to adapt quickly to change-Detail-oriented, resourceful and able to manage shifting priorities-Excellent written and verbal communication skills required-Ability to positively and effectively interact with internal and external customers-Ability to work well with others in a collaborative team environmentEducation:High SchoolExperience:0-1 yearsQualifications:-Call Center experience preferred-Evidence of exceptional ability What are you waiting for? This position won't last long!With great schedule, pay, and long term engagement, you don't want to miss out!APPLY HERE---OR---Text COLLECTIONS to 801-519-5093CALL US! TEXT US! WE WANT TO HEAR FROM YOU!!!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Informat
      • Mulberry, Florida
      • Temp to Perm
      • $13.00 per hour
      • 9:00 AM - 8:00 PM (Various Shifts Available)
      Responsible to assist customers and stores in carrying out the credit services process related to delinquent accounts as well as processing accounts for litigation and bankruptcy. Assist in all areas of the Credit Services Department.Working Schedule: Tuesday - Saturday 9am - 6pm or Wed - Saturday 9am - 8pmResponsibilities:-Prepare and mail various letters including but not limited to: bad check, collections, FOI, audits and general response letters.-Prepare account audits and mail, fax or email to appropriate party.-Evaluate, research, and validate requests for customer account adjustments. Make necessary and accurate adjustments to accounts in accordance with company and departmental policies.-Provide superior support to customers, retail stores, dealers and other company departments by providing requested information or workable solutions to customer account, billing, bankruptcy, credit granting and/or litigation matters in a timely and courteous manner.-Receive customer payments, post to customer accounts following established payment acceptance policy. Record payments for bankruptcy accounts.-Process litigation and repossession requests and communicate status to stores.-Provide information to banks and mortgage companies (account verification)-Communicate necessary and accurate information with outside parties such as courts and/or attorneys.-Process bankruptcy dismissals and or discharges.-Review and transfer or flag accounts as needed according to policy and procedure.-Follow all laws and regulations governing credit and collections, as well as corporate policies and procedures developed to reinforce those laws and regulations.-Perform special projects or tasks as assigned by management.Working hours: 9:00 AM - 8:00 PM (Various Shifts Available)Skills:-Ability to communicate effectively with management, courts, outside attorneys, customers and personnel by telephone, or through written communication; assimilate information and make decisions; work under pressure in a detailed, organized manner.-Ability to use and complete the essential functions with the Credit Services systems.-Ability to read, analyze, and interpret general business periodicals, professional journals, procedures or governmental regulations. Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages in order to evaluate merchandise value.-Strong analytical skills, problem solving and decision making abilities.Effective time management skills and the ability to multi-task.Education:High SchoolExperience:1-4 yearsQualifications:--High school diploma / GED--Two years of collections, billing, or customer service experience--Strong computer skills to include Microsoft Office (Outlook, Word and Excel)--Bilingual Preferred(not required)**Employer performs computer assessment testing, pre-employment drug screening and national background check.** Please submit resume for review.Spherion_gtwbSpherion_gtwbSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Responsible to assist customers and stores in carrying out the credit services process related to delinquent accounts as well as processing accounts for litigation and bankruptcy. Assist in all areas of the Credit Services Department.Working Schedule: Tuesday - Saturday 9am - 6pm or Wed - Saturday 9am - 8pmResponsibilities:-Prepare and mail various letters including but not limited to: bad check, collections, FOI, audits and general response letters.-Prepare account audits and mail, fax or email to appropriate party.-Evaluate, research, and validate requests for customer account adjustments. Make necessary and accurate adjustments to accounts in accordance with company and departmental policies.-Provide superior support to customers, retail stores, dealers and other company departments by providing requested information or workable solutions to customer account, billing, bankruptcy, credit granting and/or litigation matters in a timely and courteous manner.-Receive customer payments, post to customer accounts following established payment acceptance policy. Record payments for bankruptcy accounts.-Process litigation and repossession requests and communicate status to stores.-Provide information to banks and mortgage companies (account verification)-Communicate necessary and accurate information with outside parties such as courts and/or attorneys.-Process bankruptcy dismissals and or discharges.-Review and transfer or flag accounts as needed according to policy and procedure.-Follow all laws and regulations governing credit and collections, as well as corporate policies and procedures developed to reinforce those laws and regulations.-Perform special projects or tasks as assigned by management.Working hours: 9:00 AM - 8:00 PM (Various Shifts Available)Skills:-Ability to communicate effectively with management, courts, outside attorneys, customers and personnel by telephone, or through written communication; assimilate information and make decisions; work under pressure in a detailed, organized manner.-Ability to use and complete the essential functions with the Credit Services systems.-Ability to read, analyze, and interpret general business periodicals, professional journals, procedures or governmental regulations. Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages in order to evaluate merchandise value.-Strong analytical skills, problem solving and decision making abilities.Effective time management skills and the ability to multi-task.Education:High SchoolExperience:1-4 yearsQualifications:--High school diploma / GED--Two years of collections, billing, or customer service experience--Strong computer skills to include Microsoft Office (Outlook, Word and Excel)--Bilingual Preferred(not required)**Employer performs computer assessment testing, pre-employment drug screening and national background check.** Please submit resume for review.Spherion_gtwbSpherion_gtwbSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Cape Coral, Florida
      • Temp to Perm
      • $15.50 per hour
      • 12:00 PM - 9:00 PM
      Spherion staffing is hiring Customer Service Rockstars for a pharmaceutical company in Cape Coral Fl. Shift runs from 12:30 PM to 9:00 PM. You would train for 2 weeks on the morning shift. This is a temp to hire opportunity. Once you go permanent you rare eligible for their full benefits package.Responsibilities:- Handle customer inquiries and complaints- Provide information about the products and services- Troubleshoot and resolve product issues and concerns- Document and update customer records based on interactions- Develop and maintain a knowledge base of the evolving products and servicesWorking hours: 12:00 PM - 9:00 PMSkills:- Ability to build rapport with clients- Ability to prioritize and multitask- Positive and professional demeanor- Excellent written and verbal communication skillsEducation:High SchoolExperience:0-1 yearsQualifications:- High School Diploma or equivalent- Previous experience in customer service, sales, or other related fields Apply for immediate consideration! We can interview onsite or virtually. Spherion_gtwb_fortmyersSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Spherion staffing is hiring Customer Service Rockstars for a pharmaceutical company in Cape Coral Fl. Shift runs from 12:30 PM to 9:00 PM. You would train for 2 weeks on the morning shift. This is a temp to hire opportunity. Once you go permanent you rare eligible for their full benefits package.Responsibilities:- Handle customer inquiries and complaints- Provide information about the products and services- Troubleshoot and resolve product issues and concerns- Document and update customer records based on interactions- Develop and maintain a knowledge base of the evolving products and servicesWorking hours: 12:00 PM - 9:00 PMSkills:- Ability to build rapport with clients- Ability to prioritize and multitask- Positive and professional demeanor- Excellent written and verbal communication skillsEducation:High SchoolExperience:0-1 yearsQualifications:- High School Diploma or equivalent- Previous experience in customer service, sales, or other related fields Apply for immediate consideration! We can interview onsite or virtually. Spherion_gtwb_fortmyersSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Fort Myers, Florida
      • Temp to Perm
      • $13.00 per hour
      • 8:00 AM - 5:00 PM
      Spherion staffing in Partnership with Chico's FAS, is seeking high energy customer service reps for PT and FT work! Stay safe at home (this job can be done 100% from home AFTER A 3 WEEK, ONSITE TRAINING CLASS is completed in Fort Myers FL) Only local candidates in Fort Myers will be considered. These positions are temp to hire. This is a great job if you are looking for flexibility in your schedule. You must be available to work weekend shifts. You will have the opportunities to advance quickly and gain additional pay by taking on training for Omni (Chat functions). If you are computer savvy and have great customer service skills this job is for you!!!Next training class start September 20thResponsibilities:Use customer service and sales skills to optimize the opportunity of each customer contact.Identify and handle customer phone inquiries completely and accurately.Resolve customer complaints and problems to the satisfaction of the customer.Educate the customer about the products and services.Complete and maintain accurate customer data including documentation of discussions, issues, customer requests or other relevant information into Contact Center systems as required.Schedule, assign, or act on any required customer follow-up in accordance with Contact Center guidelines.Maximize opportunities to upsell or cross-sell company products and services.Suggest Contact Center process improvements and participate in Contact Center initiatives for increased effectiveness.Conduct outbound calls for customer surveys, marketing and notification purposes.Use technology tools as directed and within established guidelines.Maintain confidentiality of all company and customer data/information.Participate in individual and team trainings and meetings to ensure knowledge is up to date.Alert management of issues or concerns that require escalation for complete resolution or which may indicate a larger, underlying problem.Able to work independently, adhere to work schedule and manage regular duties with minimal supervision.Able to work at your home base campus (Winder or Fort Myers) when scheduled in advance (e.g., meetings with Supervisor, team meetings, training, etc.) or in unable to work remotely for any reason.Other miscellaneous duties assigned.Working hours: 8:00 AM - 5:00 PMSkills:Technical - Microsoft SuiteDecision QualityInterpersonal SavvyCustomer ServiceEducation:High SchoolExperience:0-1 yearsQualifications:Years of sales/customer service experienceOutstanding interpersonal and relationship building skillsExcellent verbal and written communicationExcellent detail orientation, with the ability to learn and follow policies and procedures correctlyComputer proficiency in Microsoft Office productsAbility to organize and communicate information clearly Apply on line www.spherionjobcentral.comEmail your Resume by replying to this postCall our office at 239-939-9999 for more informationSpherion_GTWB_FTMYERSSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Spherion staffing in Partnership with Chico's FAS, is seeking high energy customer service reps for PT and FT work! Stay safe at home (this job can be done 100% from home AFTER A 3 WEEK, ONSITE TRAINING CLASS is completed in Fort Myers FL) Only local candidates in Fort Myers will be considered. These positions are temp to hire. This is a great job if you are looking for flexibility in your schedule. You must be available to work weekend shifts. You will have the opportunities to advance quickly and gain additional pay by taking on training for Omni (Chat functions). If you are computer savvy and have great customer service skills this job is for you!!!Next training class start September 20thResponsibilities:Use customer service and sales skills to optimize the opportunity of each customer contact.Identify and handle customer phone inquiries completely and accurately.Resolve customer complaints and problems to the satisfaction of the customer.Educate the customer about the products and services.Complete and maintain accurate customer data including documentation of discussions, issues, customer requests or other relevant information into Contact Center systems as required.Schedule, assign, or act on any required customer follow-up in accordance with Contact Center guidelines.Maximize opportunities to upsell or cross-sell company products and services.Suggest Contact Center process improvements and participate in Contact Center initiatives for increased effectiveness.Conduct outbound calls for customer surveys, marketing and notification purposes.Use technology tools as directed and within established guidelines.Maintain confidentiality of all company and customer data/information.Participate in individual and team trainings and meetings to ensure knowledge is up to date.Alert management of issues or concerns that require escalation for complete resolution or which may indicate a larger, underlying problem.Able to work independently, adhere to work schedule and manage regular duties with minimal supervision.Able to work at your home base campus (Winder or Fort Myers) when scheduled in advance (e.g., meetings with Supervisor, team meetings, training, etc.) or in unable to work remotely for any reason.Other miscellaneous duties assigned.Working hours: 8:00 AM - 5:00 PMSkills:Technical - Microsoft SuiteDecision QualityInterpersonal SavvyCustomer ServiceEducation:High SchoolExperience:0-1 yearsQualifications:Years of sales/customer service experienceOutstanding interpersonal and relationship building skillsExcellent verbal and written communicationExcellent detail orientation, with the ability to learn and follow policies and procedures correctlyComputer proficiency in Microsoft Office productsAbility to organize and communicate information clearly Apply on line www.spherionjobcentral.comEmail your Resume by replying to this postCall our office at 239-939-9999 for more informationSpherion_GTWB_FTMYERSSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Agawam, Massachusetts
      • Temp to Perm
      • $18.00 per hour
      • 7:00 AM - 3:00 PM
      Call Center Representative job summary:Local dairy producer in need of two experienced customer service representatives to work in their call center. Will be inputting orders accurately into SAP database from their customers who call in orders on a daily basis. Will be handling 150+ calls per day. Must have excellent phone skills, data entry skills, attention to detail and an upbeat and pleasant attitude. Will be working remotely until January 2022 and then move back into office. Hours are Mon-Sat from 7am-3pm with one day off during the week for a total of 37.50/hrs per week. This is a temp-hire position.Responsibilities:Call Center Representative responsibilities:Will be taking orders over the phone and accurately inputting into SAP databaseWill be handling 150+ calls per dayHandle all questions and issues from customers in a pleasant and professional mannerWorking hours: 7:00 AM - 3:00 PMSkills:Call Center Representative skills:Excellent data entry skillsExcellent phone skillsExcellent computer skillsSAP exp a plusWill be handling 150+ calls per dayAttention to detailEducation:High SchoolExperience:1-4 yearsQualifications:Call Center Representative qualifications:HS diploma or equiv1+ yrs call center / customer service expExcellent computer skillsExcellent Data Entry skillsSAP exp a plusBackground check and drug screen required Please apply online to:Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Call Center Representative job summary:Local dairy producer in need of two experienced customer service representatives to work in their call center. Will be inputting orders accurately into SAP database from their customers who call in orders on a daily basis. Will be handling 150+ calls per day. Must have excellent phone skills, data entry skills, attention to detail and an upbeat and pleasant attitude. Will be working remotely until January 2022 and then move back into office. Hours are Mon-Sat from 7am-3pm with one day off during the week for a total of 37.50/hrs per week. This is a temp-hire position.Responsibilities:Call Center Representative responsibilities:Will be taking orders over the phone and accurately inputting into SAP databaseWill be handling 150+ calls per dayHandle all questions and issues from customers in a pleasant and professional mannerWorking hours: 7:00 AM - 3:00 PMSkills:Call Center Representative skills:Excellent data entry skillsExcellent phone skillsExcellent computer skillsSAP exp a plusWill be handling 150+ calls per dayAttention to detailEducation:High SchoolExperience:1-4 yearsQualifications:Call Center Representative qualifications:HS diploma or equiv1+ yrs call center / customer service expExcellent computer skillsExcellent Data Entry skillsSAP exp a plusBackground check and drug screen required Please apply online to:Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Madison, Wisconsin
      • Temporary
      • $20.00 - $22.00 per hour
      • 8:00 AM - 5:00 PM
      Spherion, in partnership with our State of Wisconsin client, is looking for a Benefits Specialist! The Benefits Specialist will work directly with retirees, members, and employers to research, answer, and resolve complicated questions and problems relating to our client's benefit programs (health, life, disability and ICI) and retirement programs. If you are reliable and customer service oriented, please apply today!This position can be remote if desired following in-person training!Responsibilities:- Use knowledge learned through training to thoroughly explain available benefit programs, options, eligibility requirements, and application deadlines to participating employers and members- Provide the information in an easy-to-understand format so members can make informed decisions- Analyze records to determine eligibility for benefits- Ensure that State and Local government employees and retirees have the insurance coverages they need and that retirees monthly payments are made timely and accurately- Monitor and update changes to health insurance benefits, including changing how a retiree's health insurance premiums are paid, as needed- Assist employers with benefit adjustments and adjusting members monthly payments as needed- Anticipate our clients members needs and exceed their expectationsWorking hours: 8:00 AM - 5:00 PMSkills:- Excellent written, oral, and interpersonal skills required- Effective customer service techniques- Polite and professional phone presenceEducation:High SchoolExperience:1-4 yearsQualifications:- High School Diploma or equivalent- Ability to understand and communicate complex information- Ability to calculate estimated and final benefit amounts- Ability to research, interpret and apply relevant WI Statutes, Admin Code, and Department policies and procedures that pertain to client administered programs- Apply state and federal tax laws and regulations pertaining to available benefits- Ability to participate and provide input regarding benefit policy and administrative rule- Ability to use complex and sophisticated personal computer-based software systems (Microsoft Windows applications such as Word, Excel, Access, etc.) - Ability to use complex case management, customer relationship management, and benefits processing software- Ability to maintain a high level of confidentiality Click the apply button in the top right hand corner to apply today!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Spherion, in partnership with our State of Wisconsin client, is looking for a Benefits Specialist! The Benefits Specialist will work directly with retirees, members, and employers to research, answer, and resolve complicated questions and problems relating to our client's benefit programs (health, life, disability and ICI) and retirement programs. If you are reliable and customer service oriented, please apply today!This position can be remote if desired following in-person training!Responsibilities:- Use knowledge learned through training to thoroughly explain available benefit programs, options, eligibility requirements, and application deadlines to participating employers and members- Provide the information in an easy-to-understand format so members can make informed decisions- Analyze records to determine eligibility for benefits- Ensure that State and Local government employees and retirees have the insurance coverages they need and that retirees monthly payments are made timely and accurately- Monitor and update changes to health insurance benefits, including changing how a retiree's health insurance premiums are paid, as needed- Assist employers with benefit adjustments and adjusting members monthly payments as needed- Anticipate our clients members needs and exceed their expectationsWorking hours: 8:00 AM - 5:00 PMSkills:- Excellent written, oral, and interpersonal skills required- Effective customer service techniques- Polite and professional phone presenceEducation:High SchoolExperience:1-4 yearsQualifications:- High School Diploma or equivalent- Ability to understand and communicate complex information- Ability to calculate estimated and final benefit amounts- Ability to research, interpret and apply relevant WI Statutes, Admin Code, and Department policies and procedures that pertain to client administered programs- Apply state and federal tax laws and regulations pertaining to available benefits- Ability to participate and provide input regarding benefit policy and administrative rule- Ability to use complex and sophisticated personal computer-based software systems (Microsoft Windows applications such as Word, Excel, Access, etc.) - Ability to use complex case management, customer relationship management, and benefits processing software- Ability to maintain a high level of confidentiality Click the apply button in the top right hand corner to apply today!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Colorado Springs, Colorado
      • Temporary
      • $16.50 - $17.50 per hour
      • 6:00 AM - 8:00 PM (Various Shifts Available)
      We provide local staffing with a personal touch! Simply put, at Spherion we find people jobs and love what we do!Work From Home! - Must be near Colorado SpringsMust have a year of call center experienceResponsibilities:As a Customer Service Rep II you will be responsible for:Inbound calls onlyResponds to customer questions via telephone and written correspondence regarding insurance benefits, provider contracts, eligibility and claims. Analyzes problems and provides information/solutions. Operates a PC/image station to obtain and extract information; documents information, activities and changes in the database. Thoroughly documents inquiry outcomes for accurate tracking and analysis. Develops and maintains positive customer relations and coordinates with various functions within the company to ensure customer requests and questions are handled appropriately and in a timely manner.Working hours: 6:00 AM - 8:00 PM (Various Shifts Available)Skills:Must have:Phone customer service skillsComputer skillsAbility to cope with constant changeAbility to work well in fast paced environmentAbility to work well in highly audited environmentImpeccable attendance and timelinessEffective Communication SkillsSharp Customer Service SkillsAccount Management and Relationship Building SkillsAttention to DetailEducation:High SchoolExperience:1-4 yearsQualifications:Requires a HS diploma or equivalentAbility to work remotely - will provide laptopMust clear Background check Interested in this opportunity? Apply online!Benefits offeredWork From Home! - Must be near Colorado SpringsMust have call center experienceSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.For Colorado Residents Only: The hourly range for Colorado residents is $15.00 to $25.00/hour. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, Spherion offers a comprehensive benefits package, incentive and recognition program, and 401K contribution (all benefits are based on eligibility).
      We provide local staffing with a personal touch! Simply put, at Spherion we find people jobs and love what we do!Work From Home! - Must be near Colorado SpringsMust have a year of call center experienceResponsibilities:As a Customer Service Rep II you will be responsible for:Inbound calls onlyResponds to customer questions via telephone and written correspondence regarding insurance benefits, provider contracts, eligibility and claims. Analyzes problems and provides information/solutions. Operates a PC/image station to obtain and extract information; documents information, activities and changes in the database. Thoroughly documents inquiry outcomes for accurate tracking and analysis. Develops and maintains positive customer relations and coordinates with various functions within the company to ensure customer requests and questions are handled appropriately and in a timely manner.Working hours: 6:00 AM - 8:00 PM (Various Shifts Available)Skills:Must have:Phone customer service skillsComputer skillsAbility to cope with constant changeAbility to work well in fast paced environmentAbility to work well in highly audited environmentImpeccable attendance and timelinessEffective Communication SkillsSharp Customer Service SkillsAccount Management and Relationship Building SkillsAttention to DetailEducation:High SchoolExperience:1-4 yearsQualifications:Requires a HS diploma or equivalentAbility to work remotely - will provide laptopMust clear Background check Interested in this opportunity? Apply online!Benefits offeredWork From Home! - Must be near Colorado SpringsMust have call center experienceSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.For Colorado Residents Only: The hourly range for Colorado residents is $15.00 to $25.00/hour. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, Spherion offers a comprehensive benefits package, incentive and recognition program, and 401K contribution (all benefits are based on eligibility).
      • Hebron, Kentucky
      • Permanent
      • $12.50 per hour
      • 11:00 AM - 7:00 PM
      Basic Function: Ensures highest quality customer service and assists the maintenance team with keeping all common areas by the entrances and exits clean.Responsibilities:Assists customers in making payment to fully automated revenue control equipmentHelps customers with parking services and facilitates the expedient flow of traffic through the facilityLeads programs to improve client and customer satisfactionAssists in the management of the day-to-day activities of the assigned location.Monitors parkers in pay-in lanesInteracts with customers in a friendly and professional mannerProvides assistance to customers that have forgotten where they parked their vehicle.Performs other necessary functions as assigned.Conducts garage and facility audits as required by management.Counts ?bank? of revenue (if required) at beginning of shift to ensure starting total is correct.Makes change (if required) for customers before transactions.Quotes rates for parking services.Gives directions to customers to various locations in the city.Resolves customer complaints independently or with the aid of a supervisor.Answers telephone in a prompt and courteous manner (if required).Working hours: 11:00 AM - 7:00 PMSkills:Maintains cleanliness of facility and picks up trash in the surrounding area.Presents themselves professionally (neat appearance and in uniform) at all times while at work.Arrives to work on time for scheduled shifts.Completes any other duties that may be assigned by the supervisor.Education:No Degree RequiredExperience:0-1 yearsQualifications:Qualification Requirements: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. ?$500 Hiring Bonus! $75 after completion of 30 day of work, $200 after 60 days and $225 after 90 days?Work for the airport. Reputable company. Great management.?Casual work/office attire?Opportunities for advancement within company?Health Insurance, 401K, Dental, Vision, Life, Disability and paid time off?Annual salary increase (based on performance), no capSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Basic Function: Ensures highest quality customer service and assists the maintenance team with keeping all common areas by the entrances and exits clean.Responsibilities:Assists customers in making payment to fully automated revenue control equipmentHelps customers with parking services and facilitates the expedient flow of traffic through the facilityLeads programs to improve client and customer satisfactionAssists in the management of the day-to-day activities of the assigned location.Monitors parkers in pay-in lanesInteracts with customers in a friendly and professional mannerProvides assistance to customers that have forgotten where they parked their vehicle.Performs other necessary functions as assigned.Conducts garage and facility audits as required by management.Counts ?bank? of revenue (if required) at beginning of shift to ensure starting total is correct.Makes change (if required) for customers before transactions.Quotes rates for parking services.Gives directions to customers to various locations in the city.Resolves customer complaints independently or with the aid of a supervisor.Answers telephone in a prompt and courteous manner (if required).Working hours: 11:00 AM - 7:00 PMSkills:Maintains cleanliness of facility and picks up trash in the surrounding area.Presents themselves professionally (neat appearance and in uniform) at all times while at work.Arrives to work on time for scheduled shifts.Completes any other duties that may be assigned by the supervisor.Education:No Degree RequiredExperience:0-1 yearsQualifications:Qualification Requirements: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. ?$500 Hiring Bonus! $75 after completion of 30 day of work, $200 after 60 days and $225 after 90 days?Work for the airport. Reputable company. Great management.?Casual work/office attire?Opportunities for advancement within company?Health Insurance, 401K, Dental, Vision, Life, Disability and paid time off?Annual salary increase (based on performance), no capSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Asheville, North Carolina
      • Temp to Perm
      • $14.00 - $17.00 per hour
      • 7:00 AM - 3:30 PM
      A new company in Asheville is looking for Inbound Call Center Representatives to help with their growing business!Responsibilities:Handle inbound calls from customers and clientsFollow provided scripts to ensure quality and continuity in callsGather information and identify customer and client needs Build rapport and confidence with clientsKeep records of all conversations in databaseWorking hours: 7:00 AM - 3:30 PMSkills:Excellent written and verbal communication skillsAble to use multiline phone system Customer focused and committed to service excellenceAble to multi-task and work quicklyWork in a fast-paced, urgent environmentEducation:AssociateExperience:0-1 yearsQualifications:Able to type 60+ WPMHigh school diploma or equivalencyProficient on computers and MS Office SuitesPrevious call center experience a plusProfessional demeanor and attitude Apply today at spherion.com/apply!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      A new company in Asheville is looking for Inbound Call Center Representatives to help with their growing business!Responsibilities:Handle inbound calls from customers and clientsFollow provided scripts to ensure quality and continuity in callsGather information and identify customer and client needs Build rapport and confidence with clientsKeep records of all conversations in databaseWorking hours: 7:00 AM - 3:30 PMSkills:Excellent written and verbal communication skillsAble to use multiline phone system Customer focused and committed to service excellenceAble to multi-task and work quicklyWork in a fast-paced, urgent environmentEducation:AssociateExperience:0-1 yearsQualifications:Able to type 60+ WPMHigh school diploma or equivalencyProficient on computers and MS Office SuitesPrevious call center experience a plusProfessional demeanor and attitude Apply today at spherion.com/apply!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Gilbert, Minnesota
      • Temporary
      • $16.00 per hour
      • 8:00 AM - 8:00 PM
      Do you have a knack for customer service? Is helping others second nature? Our client is hiring for an Inbound Call Center position. Not only is this position remote, all equipment required is provided for you! Primary duties may include, but are not limited to: Responds to customer questions via telephone and written correspondence regarding insurance benefits, provider contracts, eligibility and claims. Analyzes problems and provides information/solutions. Operates a PC/image station to obtain and extract information; documents information, activities and changes in the database.Thoroughly documents inquiry outcomes for accurate tracking and analysis.Responsibilities:Develops and maintains positive customer relations and coordinates with various functions within the company to ensure customer requests and questions are handled appropriately and in a timely manner.Seeks, understands and responds to the needs and expectations of internal and external customers. Researches and analyzes data to address operational challenges and customer service issues.Working hours: 8:00 AM - 8:00 PMSkills:Receives and places follow-up telephone calls / e-mails to answer customer questions that are routine in nature. Uses computerized systems for tracking, information gathering and troubleshooting. Requires limited knowledge of company services, products, insurance benefits, provider contracts and claims.Education:High SchoolExperience:1-4 yearsQualifications:Requires a HS diploma or equivalent; up to 2 years of previous experience in an automated customer service environment; or any combination of education and experience, which would provide an equivalent background.  Apply Now! Please include your updated resume.Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Do you have a knack for customer service? Is helping others second nature? Our client is hiring for an Inbound Call Center position. Not only is this position remote, all equipment required is provided for you! Primary duties may include, but are not limited to: Responds to customer questions via telephone and written correspondence regarding insurance benefits, provider contracts, eligibility and claims. Analyzes problems and provides information/solutions. Operates a PC/image station to obtain and extract information; documents information, activities and changes in the database.Thoroughly documents inquiry outcomes for accurate tracking and analysis.Responsibilities:Develops and maintains positive customer relations and coordinates with various functions within the company to ensure customer requests and questions are handled appropriately and in a timely manner.Seeks, understands and responds to the needs and expectations of internal and external customers. Researches and analyzes data to address operational challenges and customer service issues.Working hours: 8:00 AM - 8:00 PMSkills:Receives and places follow-up telephone calls / e-mails to answer customer questions that are routine in nature. Uses computerized systems for tracking, information gathering and troubleshooting. Requires limited knowledge of company services, products, insurance benefits, provider contracts and claims.Education:High SchoolExperience:1-4 yearsQualifications:Requires a HS diploma or equivalent; up to 2 years of previous experience in an automated customer service environment; or any combination of education and experience, which would provide an equivalent background.  Apply Now! Please include your updated resume.Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Aiken, South Carolina
      • Temp to Perm
      • $13.00 - $13.50 per hour
      • 8:00 AM - 8:00 PM
      Seeking 6 Customer Engagements Specialist - $13/Hour - Great Aiken Company!Are you considered to be an enthusiastic self-starter, a collaborative team member and someone known for their positive attitude? Do you thrive when helping others?Would joining an ambitious, committed team and working for an organization whose mission is inspired by their commitment to build something meaningful for future generations be considered one of your priority career goals?Are you able to work from home once you complete the 8 - 12 week training process?If so, read on about this phenomenal opportunity!Responsibilities:Spherion, one of the nation's largest and leading staffing firms, has long-term contract-to-hire openings available with our business partner located in Aiken, SC - high performers have the potential to be hired by our client within 6-9 months. Six (6) highly engaged customer advocates who can work a 5-day work week scheduled across Monday - Friday, 8AM - 8PM and Saturday, 8AM-5PM will begin training in early October. All positions will train on an 8AM-5PM schedule Monday-Friday. Once trained, your responsibilities will include taking inbound customer calls regarding new service, new service set ups, transfer of service requests, as well as addressing billing and credit inquiries.In return, Spherion provides a $13.00/hour starting wage and premium pay if and when you are scheduled to work Saturdays, $13.50/hour. Additionally, you'll have access to benefits that include:-Health/dental/vision plans-Ability to earn and accrue paid time off and paid Holidays-Referral bonuses and more. All of this while being part of a fantastic team that is committed to delivering a high degree of customer care!Working hours: 8:00 AM - 8:00 PMSkills:Qualified candidates are tech-savvy Quick Learners that have outstanding communication, problem-solving and multi-tasking skills.Education:High SchoolExperience:1-4 yearsQualifications:High school diploma or GED required as well as previous call center experience and at least a year of VERIFIABLE customer service experience, yes, employment manager references are a must.Pre-employment screening includes proctored assessments (Typing, MS Word, etc.), drug screen, credit check, employment verification over the last 10 years, and a comprehensive nationwide criminal background investigationOnce you complete the training process, you will be provided with equipment to work from home which requires reliable internet access and a work area free of distractions. Interested in learning more? Don't delay - apply today! www.spherion.com/applySpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Seeking 6 Customer Engagements Specialist - $13/Hour - Great Aiken Company!Are you considered to be an enthusiastic self-starter, a collaborative team member and someone known for their positive attitude? Do you thrive when helping others?Would joining an ambitious, committed team and working for an organization whose mission is inspired by their commitment to build something meaningful for future generations be considered one of your priority career goals?Are you able to work from home once you complete the 8 - 12 week training process?If so, read on about this phenomenal opportunity!Responsibilities:Spherion, one of the nation's largest and leading staffing firms, has long-term contract-to-hire openings available with our business partner located in Aiken, SC - high performers have the potential to be hired by our client within 6-9 months. Six (6) highly engaged customer advocates who can work a 5-day work week scheduled across Monday - Friday, 8AM - 8PM and Saturday, 8AM-5PM will begin training in early October. All positions will train on an 8AM-5PM schedule Monday-Friday. Once trained, your responsibilities will include taking inbound customer calls regarding new service, new service set ups, transfer of service requests, as well as addressing billing and credit inquiries.In return, Spherion provides a $13.00/hour starting wage and premium pay if and when you are scheduled to work Saturdays, $13.50/hour. Additionally, you'll have access to benefits that include:-Health/dental/vision plans-Ability to earn and accrue paid time off and paid Holidays-Referral bonuses and more. All of this while being part of a fantastic team that is committed to delivering a high degree of customer care!Working hours: 8:00 AM - 8:00 PMSkills:Qualified candidates are tech-savvy Quick Learners that have outstanding communication, problem-solving and multi-tasking skills.Education:High SchoolExperience:1-4 yearsQualifications:High school diploma or GED required as well as previous call center experience and at least a year of VERIFIABLE customer service experience, yes, employment manager references are a must.Pre-employment screening includes proctored assessments (Typing, MS Word, etc.), drug screen, credit check, employment verification over the last 10 years, and a comprehensive nationwide criminal background investigationOnce you complete the training process, you will be provided with equipment to work from home which requires reliable internet access and a work area free of distractions. Interested in learning more? Don't delay - apply today! www.spherion.com/applySpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Temple, Texas
      • Temp to Perm
      • $15.00 - $17.00 per hour
      • 8:00 AM - 5:00 PM
       Spherion Temple is looking for Contact Center Specialists! Do you think that you can provide excellent customer service? Do you have experience in a call center environment? Please reach out to our office right away!Responsibilities:Responsible for professionally and enthusiastically answering incoming calls and electronic requests from patients, family members and other external parties to register new patients, schedule healthcare appointments, answer questions, handle complaints, troubleshoot problems and provide information on behalf of the institution.Working hours: 8:00 AM - 5:00 PMSkills:Customer ServiceEmpathyGreat listeningAbility to multi taskEducation:High SchoolExperience:1-4 yearsQualifications:Must have at least 6 months experience customer serviceMedical experience a plus Contact the Spherion Temple Team @ 254-778-0533!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law. 
       Spherion Temple is looking for Contact Center Specialists! Do you think that you can provide excellent customer service? Do you have experience in a call center environment? Please reach out to our office right away!Responsibilities:Responsible for professionally and enthusiastically answering incoming calls and electronic requests from patients, family members and other external parties to register new patients, schedule healthcare appointments, answer questions, handle complaints, troubleshoot problems and provide information on behalf of the institution.Working hours: 8:00 AM - 5:00 PMSkills:Customer ServiceEmpathyGreat listeningAbility to multi taskEducation:High SchoolExperience:1-4 yearsQualifications:Must have at least 6 months experience customer serviceMedical experience a plus Contact the Spherion Temple Team @ 254-778-0533!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law. 
      • Goshen, Indiana
      • Permanent
      • $15.00 - $19.00 per hour
      • 8:00 AM - 5:00 PM
      Spherion is looking to hire a Customer Service Liaison for Elkhart County!DIRECT HIRE OPPORTUNITY!Call/text Spherion now at 574-970-9200 to get started in this great opportunity!Come In - Get Job - Be HappyResponsibilities:Working closely with a corrections facility and work release program participants the Customer Service Liaison is responsible for installing Electronic Monitoring Equipment and Drug Screens. The liaison is primarily responsible for performing equipment installations (EM), removal, and troubleshooting of all equipment, along with daily client scheduling, inventory control, and administrating urine screens for male probationers.Working hours: 8:00 AM - 5:00 PMSkills:Install and remove various electronic monitoring equipment as requested using directed safety precautionsProvide support for service and maintenance of equipmentShipping and receiving functions for equipment and supplies per established proceduresDiagnosis and repair of EM equipment as outlined in company proceduresEducation:High SchoolExperience:0-1 yearsQualifications:Microsoft Computer Skills, with knowledge of Word, Excel, and related programsDue to the client drug screening observation requirements we are asking for Male candidates only, pleaseNo Criminal Convictions MUST PASS CRIMINAL BACKGROUND AND DRUG SCREENValid Driver's License and automobile insuranceMust be able to work flexible work schedules if needed Call or TEXT us at 574-970-9200You can apply online 24/7 at www.spherion.com/applyEOE/M/F/D/VSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Spherion is looking to hire a Customer Service Liaison for Elkhart County!DIRECT HIRE OPPORTUNITY!Call/text Spherion now at 574-970-9200 to get started in this great opportunity!Come In - Get Job - Be HappyResponsibilities:Working closely with a corrections facility and work release program participants the Customer Service Liaison is responsible for installing Electronic Monitoring Equipment and Drug Screens. The liaison is primarily responsible for performing equipment installations (EM), removal, and troubleshooting of all equipment, along with daily client scheduling, inventory control, and administrating urine screens for male probationers.Working hours: 8:00 AM - 5:00 PMSkills:Install and remove various electronic monitoring equipment as requested using directed safety precautionsProvide support for service and maintenance of equipmentShipping and receiving functions for equipment and supplies per established proceduresDiagnosis and repair of EM equipment as outlined in company proceduresEducation:High SchoolExperience:0-1 yearsQualifications:Microsoft Computer Skills, with knowledge of Word, Excel, and related programsDue to the client drug screening observation requirements we are asking for Male candidates only, pleaseNo Criminal Convictions MUST PASS CRIMINAL BACKGROUND AND DRUG SCREENValid Driver's License and automobile insuranceMust be able to work flexible work schedules if needed Call or TEXT us at 574-970-9200You can apply online 24/7 at www.spherion.com/applyEOE/M/F/D/VSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Sioux Falls, South Dakota
      • Temporary
      • $16.00 - $17.00 per hour
      • 9:00 AM - 6:30 PM
      Spherion Staffing is interviewing for the position of (virtual) Senior Customer Service Representative for our client, a call center. The Senior Customer Service Representative will provide exceptional customer service while walking customers through the policy process and reasons for determinations; train new employees as well as meeting deadlines and quotas. Qualified applicants need to have a minimum of 3 years of progressive customer service experience. This is a "work from home" opportunity for the right individual.Hours: 9 am-6:30 pm Monday - Friday including one late night (12:00 pm to 9:00 pm)Pay: $17.00/hourResponsibilities:-Ensure quotas and deadlines are met-Give advanced customer service to clients-Explain processes to clients and new hiresResponsibilities:See AboveWorking hours: 9:00 AM - 6:30 PMSkills:Requirements:-High school diploma-3 years prior customer service experience required-Adept Office program skills-Advanced communication skills-Strong verbal and written communication skills-Ability to multi-task-Exceptional organization skills with attention to detail-Must possess a positive attitude and desire to provide outstanding customer serviceEducation:High SchoolExperience:1-4 yearsQualifications:See Above To be considered, please apply online at www.spherion.com/apply or contact Kelsi Shelly at 605-335-6010Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Spherion Staffing is interviewing for the position of (virtual) Senior Customer Service Representative for our client, a call center. The Senior Customer Service Representative will provide exceptional customer service while walking customers through the policy process and reasons for determinations; train new employees as well as meeting deadlines and quotas. Qualified applicants need to have a minimum of 3 years of progressive customer service experience. This is a "work from home" opportunity for the right individual.Hours: 9 am-6:30 pm Monday - Friday including one late night (12:00 pm to 9:00 pm)Pay: $17.00/hourResponsibilities:-Ensure quotas and deadlines are met-Give advanced customer service to clients-Explain processes to clients and new hiresResponsibilities:See AboveWorking hours: 9:00 AM - 6:30 PMSkills:Requirements:-High school diploma-3 years prior customer service experience required-Adept Office program skills-Advanced communication skills-Strong verbal and written communication skills-Ability to multi-task-Exceptional organization skills with attention to detail-Must possess a positive attitude and desire to provide outstanding customer serviceEducation:High SchoolExperience:1-4 yearsQualifications:See Above To be considered, please apply online at www.spherion.com/apply or contact Kelsi Shelly at 605-335-6010Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Sioux Falls, South Dakota
      • Temporary
      • $14.99 - $15.00 per hour
      • 8:00 AM - 5:00 PM
      Spherion Staffing has openings for Mail Processors. The purpose of this position is to support the company's mailroom with various tasks including moving mail carts, running openers, and using online systems to get correct addresses for returned mail. Assignment Length: 6-9 MonthsShift: Monday - Friday 8AM - 5PMPay: $15.00/hour Responsibilities:-Receiving and reviewing incoming work, contacting appropriate resources as needed -Verifying complex customer issues-Takes accountability for entire process from receipt of work to resolution and closureResponsibilities:See AboveWorking hours: 8:00 AM - 5:00 PMSkills:Requirements:-High School diploma or GED-1 years' experience in mailroom or general operations experience -Must be computer proficient-Experience working with 10 KeyEducation:DoctorateExperience:0-1 yearsQualifications:See Above To be considered, please apply online at www.spherion.com/siouxfalls If you have any questions please contact Kelsi Shelly at 605-335-6010Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Spherion Staffing has openings for Mail Processors. The purpose of this position is to support the company's mailroom with various tasks including moving mail carts, running openers, and using online systems to get correct addresses for returned mail. Assignment Length: 6-9 MonthsShift: Monday - Friday 8AM - 5PMPay: $15.00/hour Responsibilities:-Receiving and reviewing incoming work, contacting appropriate resources as needed -Verifying complex customer issues-Takes accountability for entire process from receipt of work to resolution and closureResponsibilities:See AboveWorking hours: 8:00 AM - 5:00 PMSkills:Requirements:-High School diploma or GED-1 years' experience in mailroom or general operations experience -Must be computer proficient-Experience working with 10 KeyEducation:DoctorateExperience:0-1 yearsQualifications:See Above To be considered, please apply online at www.spherion.com/siouxfalls If you have any questions please contact Kelsi Shelly at 605-335-6010Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Sioux Falls, South Dakota
      • Temporary
      • $14.99 - $15.00 per hour
      • 10:30 AM - 8:00 PM
      Spherion Staffing has several openings for Fraud & Claims Specialists with our client, a regional bank. The Fraud & Claims Specialists will review and process client claims. Specialists take inbound calls from our customers who have issues with Online Banking transfers and assists with filing an inquiry or Online Claim. This position requires the ability to handle escalated customers in call center environment, and provide written correspondence to customers.The position requires exceptional customer service with strong investigative research skills while working with internal and external customers who suspect they have fraudulent, mis-posted, merchant disputes or other unusual activity on their accounts.Qualified applicants will have at least 3 months of call center experience and 1 year of customer service experience.Pay: $15/hourHours: Monday-Friday 11:30 a.m. -8:00 p.m. and 10:30 a.m. -7:00 p.m. pm Saturdays. (Employee chooses Tuesday, Wednesday or Thursday off)Responsibilities: -Listen to customer needs and recommending solutions-Work in a team environment-Navigate internal software on multiple computer screens-Review and process claims-Communicate with clients, claimants, team members, and company representatives-Provide supporting documentation to insurer-Maintain and manage filesResponsibilities:See AboveWorking hours: 10:30 AM - 8:00 PMSkills:Requirements:-High School diploma or GED required-3 months call center experience required-1 year of customer service experience OR a 2 year degree in criminal justice OR experience in financial services, fraud, investigations, or money laundering-Excellent verbal and decision making skills. -Excellent Microsoft Office SkillsEducation:High SchoolExperience:1-4 yearsQualifications:See above To be considered, please apply online at www.spherion.com/apply or if you have questions you can reach out to Kelsi Shelly at 605-335-6010Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Spherion Staffing has several openings for Fraud & Claims Specialists with our client, a regional bank. The Fraud & Claims Specialists will review and process client claims. Specialists take inbound calls from our customers who have issues with Online Banking transfers and assists with filing an inquiry or Online Claim. This position requires the ability to handle escalated customers in call center environment, and provide written correspondence to customers.The position requires exceptional customer service with strong investigative research skills while working with internal and external customers who suspect they have fraudulent, mis-posted, merchant disputes or other unusual activity on their accounts.Qualified applicants will have at least 3 months of call center experience and 1 year of customer service experience.Pay: $15/hourHours: Monday-Friday 11:30 a.m. -8:00 p.m. and 10:30 a.m. -7:00 p.m. pm Saturdays. (Employee chooses Tuesday, Wednesday or Thursday off)Responsibilities: -Listen to customer needs and recommending solutions-Work in a team environment-Navigate internal software on multiple computer screens-Review and process claims-Communicate with clients, claimants, team members, and company representatives-Provide supporting documentation to insurer-Maintain and manage filesResponsibilities:See AboveWorking hours: 10:30 AM - 8:00 PMSkills:Requirements:-High School diploma or GED required-3 months call center experience required-1 year of customer service experience OR a 2 year degree in criminal justice OR experience in financial services, fraud, investigations, or money laundering-Excellent verbal and decision making skills. -Excellent Microsoft Office SkillsEducation:High SchoolExperience:1-4 yearsQualifications:See above To be considered, please apply online at www.spherion.com/apply or if you have questions you can reach out to Kelsi Shelly at 605-335-6010Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Edinburg, Texas
      • Temp to Perm
      • $11.54 - $12.02 per hour
      • 8:00 AM - 6:30 PM
      Positions provide customer services via telephone to clients regarding the selection, enrollment, and eligibility requirements for various Texas Health and Social Services Programs, including but not limited to Medicaid, Supplemental Nutrition Assistance Program or SNAP (formerly food stamps), and Children's Health Insurance Program (CHIP).Responsibilities:- Practices active listening in order to take each caller?s concerns seriously, fully understands the issue and then provides appropriate resolution or appropriate direction for next steps. - Provides callers with an unbiased presentation of programs to assist customers with application and eligibility requirements and program questions, transferring callers to other Call Center units as needed. - Answers customer questions including but not limited to items regarding available providers and enrollment processes in a prompt, courteous, and concise manner. - Accesses, reads, and interprets customers and provider data elements on the various computer systems. - Clearly communicates case and case processing information to the caller.- Multi-tasks by simultaneously communicating with the client while researching their case and documenting the call.- Continues to learn and refine program and computer navigation skills in response to updated policy and computer systems. - Documents all customer encounters in clear and concise records. - Meets individual performance standards, including the confidentiality and security of information. - Performs other duties as may be assigned by management.Working hours: 8:00 AM - 6:30 PMSkills:Required skills and abilities should include but not be limited to the following:- Ability to perform comfortably in a fast-paced, deadline-oriented work environment. - Ability to successfully execute many complex tasks simultaneously. - Ability to work as a team member, as well as independently.- Ability to regularly attend work at various shift times as assigned.Education:No Degree RequiredExperience:1-4 yearsQualifications:Education:** No HS diploma required! **Experience:Experience in health care, human services, or customer service; knowledge/experience with Texas Medicaid and managed care programs. Experience working with culturally and linguistically diverse, and disadvantaged populations in a courteous and effective manner To start the hiring process please apply online and be sure to include a resume.Once you've completed the application, please also follow up via phone or text to 956-961-4298.Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Positions provide customer services via telephone to clients regarding the selection, enrollment, and eligibility requirements for various Texas Health and Social Services Programs, including but not limited to Medicaid, Supplemental Nutrition Assistance Program or SNAP (formerly food stamps), and Children's Health Insurance Program (CHIP).Responsibilities:- Practices active listening in order to take each caller?s concerns seriously, fully understands the issue and then provides appropriate resolution or appropriate direction for next steps. - Provides callers with an unbiased presentation of programs to assist customers with application and eligibility requirements and program questions, transferring callers to other Call Center units as needed. - Answers customer questions including but not limited to items regarding available providers and enrollment processes in a prompt, courteous, and concise manner. - Accesses, reads, and interprets customers and provider data elements on the various computer systems. - Clearly communicates case and case processing information to the caller.- Multi-tasks by simultaneously communicating with the client while researching their case and documenting the call.- Continues to learn and refine program and computer navigation skills in response to updated policy and computer systems. - Documents all customer encounters in clear and concise records. - Meets individual performance standards, including the confidentiality and security of information. - Performs other duties as may be assigned by management.Working hours: 8:00 AM - 6:30 PMSkills:Required skills and abilities should include but not be limited to the following:- Ability to perform comfortably in a fast-paced, deadline-oriented work environment. - Ability to successfully execute many complex tasks simultaneously. - Ability to work as a team member, as well as independently.- Ability to regularly attend work at various shift times as assigned.Education:No Degree RequiredExperience:1-4 yearsQualifications:Education:** No HS diploma required! **Experience:Experience in health care, human services, or customer service; knowledge/experience with Texas Medicaid and managed care programs. Experience working with culturally and linguistically diverse, and disadvantaged populations in a courteous and effective manner To start the hiring process please apply online and be sure to include a resume.Once you've completed the application, please also follow up via phone or text to 956-961-4298.Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Montgomery, Pennsylvania
      • Permanent
      • $14.50
      • Flexible Hours
      Customer Service Reps needed in Montgomery, PA.  -Temp to hire -Offers benefits -Weekly pay!
      Customer Service Reps needed in Montgomery, PA.  -Temp to hire -Offers benefits -Weekly pay!
      • Frederick, Maryland
      • Temporary
      • $14.00 - $16.00 per hour
      • 7:00 AM - 4:00 PM (Various Shifts Available)
      Parts counter customer service.Experience with tractor parts preferred.Good customer service and computer skills.Responsibilities:Pulling parts and supporting customer requests from computer and catalogs.Working hours: 7:00 AM - 4:00 PM (Various Shifts Available)Skills:Customer service.Education:No Degree RequiredExperience:0-1 yearsQualifications:Cataloging Experience! (301)694-7700Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Parts counter customer service.Experience with tractor parts preferred.Good customer service and computer skills.Responsibilities:Pulling parts and supporting customer requests from computer and catalogs.Working hours: 7:00 AM - 4:00 PM (Various Shifts Available)Skills:Customer service.Education:No Degree RequiredExperience:0-1 yearsQualifications:Cataloging Experience! (301)694-7700Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Winchester, Virginia
      • Temp to Perm
      • $14.00 per hour
      • Various Shifts Available
      Combination of being on the phone, reaching out to verify education, employment and similar data. There is also a component of online research where information is available through databases. Of course, data entry is part of the documentation process. Computer skills, like all our other jobs, are a must.Responsibilities:.Working hours: Various Shifts AvailableSkills:.Education:High SchoolExperience:0-1 yearsQualifications:High School diploma or equivalent is also required for candidates. You will need a resume for this position Please call our office to learn more.Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Combination of being on the phone, reaching out to verify education, employment and similar data. There is also a component of online research where information is available through databases. Of course, data entry is part of the documentation process. Computer skills, like all our other jobs, are a must.Responsibilities:.Working hours: Various Shifts AvailableSkills:.Education:High SchoolExperience:0-1 yearsQualifications:High School diploma or equivalent is also required for candidates. You will need a resume for this position Please call our office to learn more.Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Purcellville, Virginia
      • Temp to Perm
      • $12.50 per hour
      • 8:00 AM - 5:00 PM (Various Shifts Available)
      Work from home, making outbound calls to obtain and verify criminal records.Responsibilities:Making outbound calls.Working hours: 8:00 AM - 5:00 PM (Various Shifts Available)Skills:Detail oriented.Education:No Degree RequiredExperience:0-1 yearsQualifications:Must be able to work from home in an uninterrupted environment. APPLY ONLINE NOW! OR Call 571-410-5288 to schedule an interview.Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Work from home, making outbound calls to obtain and verify criminal records.Responsibilities:Making outbound calls.Working hours: 8:00 AM - 5:00 PM (Various Shifts Available)Skills:Detail oriented.Education:No Degree RequiredExperience:0-1 yearsQualifications:Must be able to work from home in an uninterrupted environment. APPLY ONLINE NOW! OR Call 571-410-5288 to schedule an interview.Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Jacksonville, Florida
      • Temporary
      • $16.00 per hour
      • 8:00 AM - 5:00 PM
      The position of the Customer Care Representative is always responsible to maintain adequate phone coverage.Responsibilities:The primary responsibility of this position is to answer incoming calls to the customer service queue from participants, answering questions about their plans, and how it works, etc.Working hours: 8:00 AM - 5:00 PMSkills:Customer focusedStrong verbal and written communication skillsActive listening skillsStrong ability to handle callersAbility to troubleshootStrong ability to de-escalate callsTime management skillsAttention to detailComputer use competencyAbility to work independently with minimal oversightEducation:High SchoolExperience:1-4 yearsQualifications:1 year experience in customer service/call center Please call us today!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      The position of the Customer Care Representative is always responsible to maintain adequate phone coverage.Responsibilities:The primary responsibility of this position is to answer incoming calls to the customer service queue from participants, answering questions about their plans, and how it works, etc.Working hours: 8:00 AM - 5:00 PMSkills:Customer focusedStrong verbal and written communication skillsActive listening skillsStrong ability to handle callersAbility to troubleshootStrong ability to de-escalate callsTime management skillsAttention to detailComputer use competencyAbility to work independently with minimal oversightEducation:High SchoolExperience:1-4 yearsQualifications:1 year experience in customer service/call center Please call us today!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Jacksonville, Florida
      • Temp to Perm
      • $17.50 per hour
      • 8:00 AM - 5:00 PM (Various Shifts Available)
      The position of Account Manager is responsible for the ongoing administration of new and existing clients.Responsibilities:Individuals in this position will be required to promptly answer emails and phone calls from clients and brokers regarding account issues and inquiries, provide annual and monthly reports, online training, oversee the entire renewal process, and contact clients regarding account funding, when necessary. This position also supports the sales team.Working hours: 8:00 AM - 5:00 PM (Various Shifts Available)Skills:Strong customer service skillsStrong verbal and written communication skillsClient orientedSense of urgencyOrganizational and prioritization skillsTime management skillsComputer use competencyAbility to work independently with minimal oversightEducation:High SchoolExperience:1-4 yearsQualifications:Intermediate or higher skills with Microsoft Office products (Word, Excel, Outlook) Please call us today if this sounds like a good fit!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      The position of Account Manager is responsible for the ongoing administration of new and existing clients.Responsibilities:Individuals in this position will be required to promptly answer emails and phone calls from clients and brokers regarding account issues and inquiries, provide annual and monthly reports, online training, oversee the entire renewal process, and contact clients regarding account funding, when necessary. This position also supports the sales team.Working hours: 8:00 AM - 5:00 PM (Various Shifts Available)Skills:Strong customer service skillsStrong verbal and written communication skillsClient orientedSense of urgencyOrganizational and prioritization skillsTime management skillsComputer use competencyAbility to work independently with minimal oversightEducation:High SchoolExperience:1-4 yearsQualifications:Intermediate or higher skills with Microsoft Office products (Word, Excel, Outlook) Please call us today if this sounds like a good fit!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Jacksonville, Florida
      • Temporary
      • $17.00 - $19.00 per hour
      • 1:00 PM - 10:00 PM
      This position is responsible for managing intraday contact center volumes to service level targets.Schedule is:- Mon-Thur 1pm-10pm, Sun 11am-7pmResponsibilities:Primary responsibilities include monitoring, proactively planning and reacting to conditions such as call volume, unplanned absences, and schedule adherence. Develop business performance reports and qualitative/quantitative analysis for Customer Care. This person will also be responsible for assisting the Sr. Analyst with capacity planning, schedule adjustments, and analyzing historical performance.Working hours: 1:00 PM - 10:00 PMSkills:--Keen attention to detail and accuracy.------- Ability to balance multiple priorities and work well under high pressure --Strong organizational skills with ability to meet deadlines in an environment of constantly changing priorities.--Ability to communicate well, both written and verbally, to all levels of management.--Ability to effectively work independently or in a team environment.------- Professional, flexible, and positive team player that is self-directed and self-motivated.------- Open and receptive to feedback and coaching direction.--3+ years of contact center experience.--------- Preferably in an analytical role.--------- Understanding of call center inner workings is a plusEducation:AssociateExperience:1-4 yearsQualifications:- Proficient MS Word, Excel and PowerPoint skills.- Previous experience with workforce management support including real time tools such as Avaya CMS, Aspect eWFM, Verint and IEX preferred. If this sounds like a good fit, call us today!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      This position is responsible for managing intraday contact center volumes to service level targets.Schedule is:- Mon-Thur 1pm-10pm, Sun 11am-7pmResponsibilities:Primary responsibilities include monitoring, proactively planning and reacting to conditions such as call volume, unplanned absences, and schedule adherence. Develop business performance reports and qualitative/quantitative analysis for Customer Care. This person will also be responsible for assisting the Sr. Analyst with capacity planning, schedule adjustments, and analyzing historical performance.Working hours: 1:00 PM - 10:00 PMSkills:--Keen attention to detail and accuracy.------- Ability to balance multiple priorities and work well under high pressure --Strong organizational skills with ability to meet deadlines in an environment of constantly changing priorities.--Ability to communicate well, both written and verbally, to all levels of management.--Ability to effectively work independently or in a team environment.------- Professional, flexible, and positive team player that is self-directed and self-motivated.------- Open and receptive to feedback and coaching direction.--3+ years of contact center experience.--------- Preferably in an analytical role.--------- Understanding of call center inner workings is a plusEducation:AssociateExperience:1-4 yearsQualifications:- Proficient MS Word, Excel and PowerPoint skills.- Previous experience with workforce management support including real time tools such as Avaya CMS, Aspect eWFM, Verint and IEX preferred. If this sounds like a good fit, call us today!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Sarasota, Florida
      • Temp to Perm
      • $15.50 - $16.00 per hour
      • 7:30 AM - 6:30 PM
      Customer Service Representatives answer incoming calls within company established guidelines to provide prompt and courteous service to callers.Responsibilities:They analyze patient accounts to ensure all necessary information needed is obtained and added to the account appropriately. They process all incoming mail correspondence from any and all parties who submit correspondence.Working hours: 7:30 AM - 6:30 PMSkills:-Answer incoming calls from all parties and review accounts for any missing or additional information that may be needed.-Verify insurance eligibility to ensure information on the account is correctly loaded for billing.-Enter medical billing information into daily registers. -Collect payments from all parties for outstanding balances on an account(s).-Screen patients for financial assistance and help them with the application process.-Document complete and accurate information regarding each phone call into the account(s).Education:High SchoolExperience:0-1 yearsQualifications:- High school required - Associates degree preferred. - Prior call center experience HIGHLY desired.- To perform this job successfully, an individual should have knowledge of Word Processing software, Spreadsheet software and E-mail software. Apply today. Great national company here in Sarasota looking for great people.Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Customer Service Representatives answer incoming calls within company established guidelines to provide prompt and courteous service to callers.Responsibilities:They analyze patient accounts to ensure all necessary information needed is obtained and added to the account appropriately. They process all incoming mail correspondence from any and all parties who submit correspondence.Working hours: 7:30 AM - 6:30 PMSkills:-Answer incoming calls from all parties and review accounts for any missing or additional information that may be needed.-Verify insurance eligibility to ensure information on the account is correctly loaded for billing.-Enter medical billing information into daily registers. -Collect payments from all parties for outstanding balances on an account(s).-Screen patients for financial assistance and help them with the application process.-Document complete and accurate information regarding each phone call into the account(s).Education:High SchoolExperience:0-1 yearsQualifications:- High school required - Associates degree preferred. - Prior call center experience HIGHLY desired.- To perform this job successfully, an individual should have knowledge of Word Processing software, Spreadsheet software and E-mail software. Apply today. Great national company here in Sarasota looking for great people.Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Spokane, Washington
      • Temp to Perm
      • $35,000 - $40,000 per year
      • 2:00 PM - 9:30 PM
      Spherion Staffing is looking for Customer Service Representatives to take inbound calls regarding property and auto insurance. You will provide customer service, review and update customer records on computerized data base. Eventually will learn ad add vehicles and driver's to policies. Resolve problems and refer to responsible parties. We are looking for people who excel at customer service, comfortable on the phones and looking for a career not just a job! These are Direct Hire positions, you will be hired on with the client from day one!Position will be working remotely from home at the beginning but will eventually move into the office.$35,000 annual to start plus 15% shift differential, 2pm - 9:30pm, Thur - MonPositions are Direct Hire with the clientExcellent BenefitsResponsibilities:* Inbound Calls* Customer Service* Data Entry* Continual learning of job and companyWorking hours: 2:00 PM - 9:30 PMSkills:Superior oral communications skills on the telephoneGood written communication skillsProblem solving abilityWorking knowledge of Microsoft OfficeEducation:High SchoolExperience:0-1 yearsQualifications:* Minimum of 6 months of Customer Service experience* High School Diploma or equivalent* Ability to pass a pre-employment background screening* Internet access at home* Basic computer or laptop with a camera Apply onlineSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Spherion Staffing is looking for Customer Service Representatives to take inbound calls regarding property and auto insurance. You will provide customer service, review and update customer records on computerized data base. Eventually will learn ad add vehicles and driver's to policies. Resolve problems and refer to responsible parties. We are looking for people who excel at customer service, comfortable on the phones and looking for a career not just a job! These are Direct Hire positions, you will be hired on with the client from day one!Position will be working remotely from home at the beginning but will eventually move into the office.$35,000 annual to start plus 15% shift differential, 2pm - 9:30pm, Thur - MonPositions are Direct Hire with the clientExcellent BenefitsResponsibilities:* Inbound Calls* Customer Service* Data Entry* Continual learning of job and companyWorking hours: 2:00 PM - 9:30 PMSkills:Superior oral communications skills on the telephoneGood written communication skillsProblem solving abilityWorking knowledge of Microsoft OfficeEducation:High SchoolExperience:0-1 yearsQualifications:* Minimum of 6 months of Customer Service experience* High School Diploma or equivalent* Ability to pass a pre-employment background screening* Internet access at home* Basic computer or laptop with a camera Apply onlineSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Baytown, Texas
      • Temporary
      • $13.00 - $16.00 per hour
      • 7:00 AM - 11:00 PM
      Chambers county residents, are you interested in working remotely from the comforts of your own home with a nationally recognized industry leader in healthcare management? If you answered yes to this question then this job might be for you. We are looking to staff dynamic individuals that will go the extra mile for patients by making their experiences memorable.Responsibilities:-Maintain a positive first impression for outbound/inbound calls in order to schedule patients for appointments-Create and maintain patient accounts by recording pertinent details and information-Resolve service issues by clarifying the patient's complaint and selecting the best solution-Recommend potential screenings or services to patient by collecting data based on previous procedures -Manage large groups of calls and spend quality time with each patient-Keep records of interactions within the medical database and process customer accounts and file documents-Go the extra mile to engage patientsWorking hours: 7:00 AM - 11:00 PMSkills:-Proven customer support experience-Phone call handling skills and active listening skills-Familiar with database systems and practices-Ability to multi-task and manage time efficiently-High school diploma or equivalent; college degree preferred but not requiredEducation:High SchoolExperience:1-4 yearsQualifications:-Customer Service-Documentation Skills-Listening Skills-Phone Skills-Resolving Conflict Skills These roles are located all throughout our territories, if interested please apply online today and become part of something great, when applying choose our League City office! www.spherion.com/applySpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Chambers county residents, are you interested in working remotely from the comforts of your own home with a nationally recognized industry leader in healthcare management? If you answered yes to this question then this job might be for you. We are looking to staff dynamic individuals that will go the extra mile for patients by making their experiences memorable.Responsibilities:-Maintain a positive first impression for outbound/inbound calls in order to schedule patients for appointments-Create and maintain patient accounts by recording pertinent details and information-Resolve service issues by clarifying the patient's complaint and selecting the best solution-Recommend potential screenings or services to patient by collecting data based on previous procedures -Manage large groups of calls and spend quality time with each patient-Keep records of interactions within the medical database and process customer accounts and file documents-Go the extra mile to engage patientsWorking hours: 7:00 AM - 11:00 PMSkills:-Proven customer support experience-Phone call handling skills and active listening skills-Familiar with database systems and practices-Ability to multi-task and manage time efficiently-High school diploma or equivalent; college degree preferred but not requiredEducation:High SchoolExperience:1-4 yearsQualifications:-Customer Service-Documentation Skills-Listening Skills-Phone Skills-Resolving Conflict Skills These roles are located all throughout our territories, if interested please apply online today and become part of something great, when applying choose our League City office! www.spherion.com/applySpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Texas City, Texas
      • Temporary
      • $13.00 - $16.00 per hour
      • 7:00 AM - 11:00 PM
      Are you interested in working remotely from the comforts of your own home with a nationally recognized industry leader in healthcare management? If you answered yes to this question then this job might be for you. We are looking to staff dynamic individuals that will go the extra mile for patients by making their experiences memorable.Responsibilities:-Maintain a positive first impression for outbound/inbound calls in order to schedule patients for appointments-Create and maintain patient accounts by recording pertinent details and information-Resolve service issues by clarifying the patient's complaint and selecting the best solution-Recommend potential screenings or services to patient by collecting data based on previous procedures -Manage large groups of calls and spend quality time with each patient-Keep records of interactions within the medical database and process customer accounts and file documents-Go the extra mile to engage patientsWorking hours: 7:00 AM - 11:00 PMSkills:-Proven customer support experience-Phone call handling skills and active listening skills-Familiar with database systems and practices-Ability to multi-task and manage time efficiently-High school diploma or equivalent; college degree preferred but not requiredEducation:High SchoolExperience:1-4 yearsQualifications:-Customer Service-Documentation Skills-Listening Skills-Phone Skills-Resolving Conflict Skills These roles are located all throughout our territories, if interested please apply online today and become part of something great, when applying choose our League City office! www.spherion.com/applySpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Are you interested in working remotely from the comforts of your own home with a nationally recognized industry leader in healthcare management? If you answered yes to this question then this job might be for you. We are looking to staff dynamic individuals that will go the extra mile for patients by making their experiences memorable.Responsibilities:-Maintain a positive first impression for outbound/inbound calls in order to schedule patients for appointments-Create and maintain patient accounts by recording pertinent details and information-Resolve service issues by clarifying the patient's complaint and selecting the best solution-Recommend potential screenings or services to patient by collecting data based on previous procedures -Manage large groups of calls and spend quality time with each patient-Keep records of interactions within the medical database and process customer accounts and file documents-Go the extra mile to engage patientsWorking hours: 7:00 AM - 11:00 PMSkills:-Proven customer support experience-Phone call handling skills and active listening skills-Familiar with database systems and practices-Ability to multi-task and manage time efficiently-High school diploma or equivalent; college degree preferred but not requiredEducation:High SchoolExperience:1-4 yearsQualifications:-Customer Service-Documentation Skills-Listening Skills-Phone Skills-Resolving Conflict Skills These roles are located all throughout our territories, if interested please apply online today and become part of something great, when applying choose our League City office! www.spherion.com/applySpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
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