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    63 jobs found for Customer Service & Call Center - Page 1

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      • Asheville, North Carolina
      • Temp to Perm
      • $16.00 - $18.00 per hour
      • 8:00 AM - 5:00 PM
      Spherion is hiring a Customer Service Representative for a company located here in Asheville, NC. While customer service experience is preferred, it is not required. Entry level candidates are encouraged to apply!Responsibilities:-Interact directly with customers via telephone, email, online chat or in person to provide support and information on products or services-Collect and enters orders for new or additional products or services-Utilize customer contact list to sell additional/enhanced products, services -Field customer questions and complaints and forward all issues to the assigned specialist or other appropriate team member-Maintain customer accounts and records of customer interactions with details of inquiries, complaints or commentsWorking hours: 8:00 AM - 5:00 PMSkills:Excellent communication skills including active listeningAble to work in a fast paced, very busy environmentDetail oriented and organizedProficient on computers and technologyAble to multi-task and work on several projects at onceEducation:High SchoolExperience:1-4 yearsQualifications:At least 1 year customer service experience Proficient on Google Suites and MS Office SuitesQuickbooks experience a plusType 50+ WPM Apply today at www.spherion.com or text the word "JOBS" to 828-348-0390!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Spherion is hiring a Customer Service Representative for a company located here in Asheville, NC. While customer service experience is preferred, it is not required. Entry level candidates are encouraged to apply!Responsibilities:-Interact directly with customers via telephone, email, online chat or in person to provide support and information on products or services-Collect and enters orders for new or additional products or services-Utilize customer contact list to sell additional/enhanced products, services -Field customer questions and complaints and forward all issues to the assigned specialist or other appropriate team member-Maintain customer accounts and records of customer interactions with details of inquiries, complaints or commentsWorking hours: 8:00 AM - 5:00 PMSkills:Excellent communication skills including active listeningAble to work in a fast paced, very busy environmentDetail oriented and organizedProficient on computers and technologyAble to multi-task and work on several projects at onceEducation:High SchoolExperience:1-4 yearsQualifications:At least 1 year customer service experience Proficient on Google Suites and MS Office SuitesQuickbooks experience a plusType 50+ WPM Apply today at www.spherion.com or text the word "JOBS" to 828-348-0390!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Port St Lucie, Florida
      • Temporary
      • $13.00 per hour
      • 6:00 AM - 6:00 PM (Various Shifts Available)
      Spherion is in search of Customer Service Representative Professionals for a temporary 3 week assignment starting on August 2, 2022.Customer Service Representatives must have excellent communication skills, problem solving ability and the ability to multitask. Minimum two (2) years medical office experience and/or a minimum two years medical insurance experience.We are looking for applicants who are self-starters and do their best to help others. Should be detail oriented with good interpersonal and customer service skills.Responsibilities:?? Manage large amounts of inbound calls?? Identify and assess customers??? needs to achieve satisfaction?? Build sustainable relationships and trust with customer accounts through open and interactive communication?? Provide accurate, valid and complete information by using the right methods/tools?? Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution?? Take the extra mile to engage customersWorking hours: 6:00 AM - 6:00 PM (Various Shifts Available)Skills:- Proven customer support experience or experience as a client service representative- Ablility to use active listening skills- Demonstrate respect for our customers and fellow team members in every interaction.- Customer orientation and ability to adapt/respond to different types of characters- Ability to multi-task, prioritize, and manage time effectivelyEducation:High SchoolExperience:0-1 yearsQualifications:?? Ability to type 25 Words Per Minute?? Bilingual is a plus but not required (Spanish and Creole) Spherion offers competitive pay, benefits, skills development and access to opportunities for professional growth.Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Spherion is in search of Customer Service Representative Professionals for a temporary 3 week assignment starting on August 2, 2022.Customer Service Representatives must have excellent communication skills, problem solving ability and the ability to multitask. Minimum two (2) years medical office experience and/or a minimum two years medical insurance experience.We are looking for applicants who are self-starters and do their best to help others. Should be detail oriented with good interpersonal and customer service skills.Responsibilities:?? Manage large amounts of inbound calls?? Identify and assess customers??? needs to achieve satisfaction?? Build sustainable relationships and trust with customer accounts through open and interactive communication?? Provide accurate, valid and complete information by using the right methods/tools?? Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution?? Take the extra mile to engage customersWorking hours: 6:00 AM - 6:00 PM (Various Shifts Available)Skills:- Proven customer support experience or experience as a client service representative- Ablility to use active listening skills- Demonstrate respect for our customers and fellow team members in every interaction.- Customer orientation and ability to adapt/respond to different types of characters- Ability to multi-task, prioritize, and manage time effectivelyEducation:High SchoolExperience:0-1 yearsQualifications:?? Ability to type 25 Words Per Minute?? Bilingual is a plus but not required (Spanish and Creole) Spherion offers competitive pay, benefits, skills development and access to opportunities for professional growth.Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Reno, Nevada
      • Temp to Perm
      • $16.00 per hour
      • 8:00 AM - 4:30 PM
      Spherion Staffing Reno, NV is recruiting for inbound call center openings available for South Reno based location, Temp to hire. Assisting auto insurance members with membership renewal, coverage questions, and other inquiries. Working hours are typically Monday-Friday 8am-4:30pm, but shift times will vary and weekend coverage is required.This is a call center position. Our representatives assist auto insurance members by addressing inquiries in relations to the client's auto insurance policies.Responsibilities:Representatives are expected to:-Take inbound phone calls from auto insurance members and assist them with their insurance needs.-Complete outbound call campaigns. These do not involve cold calling and are in follow up to inquiries made by the customer.Working hours: 8:00 AM - 4:30 PMSkills:Customer service skillsPhone skillsComputer skills, outlook preferred.Education:No Degree RequiredExperience:0-1 yearsQualifications:Previous call center experience preferred, but customer service experience will be considered as well1-4 years of previous experience in either fieldBackground check required Apply today, positions begin soonSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Spherion Staffing Reno, NV is recruiting for inbound call center openings available for South Reno based location, Temp to hire. Assisting auto insurance members with membership renewal, coverage questions, and other inquiries. Working hours are typically Monday-Friday 8am-4:30pm, but shift times will vary and weekend coverage is required.This is a call center position. Our representatives assist auto insurance members by addressing inquiries in relations to the client's auto insurance policies.Responsibilities:Representatives are expected to:-Take inbound phone calls from auto insurance members and assist them with their insurance needs.-Complete outbound call campaigns. These do not involve cold calling and are in follow up to inquiries made by the customer.Working hours: 8:00 AM - 4:30 PMSkills:Customer service skillsPhone skillsComputer skills, outlook preferred.Education:No Degree RequiredExperience:0-1 yearsQualifications:Previous call center experience preferred, but customer service experience will be considered as well1-4 years of previous experience in either fieldBackground check required Apply today, positions begin soonSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Sarasota, Florida
      • Temp to Perm
      • $15.00 - $16.00 per hour
      • 8:00 AM - 5:00 PM
      This position is responsible for assisting our internal and external customers with product questions and concerns while maintaining a high level of customer service.Responsibilities:-Processing orders-Keying data into PC systems -Scheduling jobs using MS Excel and proprietary industry specific PC applications.-Using telephones to contact customers and vendors. -Route calls to appropriate other Depts. in business. -Be accurate and a solid multi-tasker!Working hours: 8:00 AM - 5:00 PMSkills:MS Excel and PC skills. Alphanumeric data entry skills. Ability to handle calls, call routing and keying simultaneously. Able to work cohesively in a small department / call center.Education:High SchoolExperience:1-4 yearsQualifications:High school diplomaBilingual - English and Spanish (required) Minimum of 2 years of call center and/or administrative based experience. Logistics coordination background extremely helpful. Solid PC and MSExcel skills. Please apply today! Don't miss out.Spherion_gtwb_sarasotaSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      This position is responsible for assisting our internal and external customers with product questions and concerns while maintaining a high level of customer service.Responsibilities:-Processing orders-Keying data into PC systems -Scheduling jobs using MS Excel and proprietary industry specific PC applications.-Using telephones to contact customers and vendors. -Route calls to appropriate other Depts. in business. -Be accurate and a solid multi-tasker!Working hours: 8:00 AM - 5:00 PMSkills:MS Excel and PC skills. Alphanumeric data entry skills. Ability to handle calls, call routing and keying simultaneously. Able to work cohesively in a small department / call center.Education:High SchoolExperience:1-4 yearsQualifications:High school diplomaBilingual - English and Spanish (required) Minimum of 2 years of call center and/or administrative based experience. Logistics coordination background extremely helpful. Solid PC and MSExcel skills. Please apply today! Don't miss out.Spherion_gtwb_sarasotaSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Sarasota, Florida
      • Temp to Perm
      • $15.50 - $16.00 per hour
      • 7:30 AM - 6:30 PM
      Customer Service Representatives answer incoming calls within company established guidelines to provide prompt and courteous service to callers.Responsibilities:They analyze patient accounts to ensure all necessary information needed is obtained and added to the account appropriately. They process all incoming mail correspondence from any and all parties who submit correspondence.Working hours: 7:30 AM - 6:30 PMSkills:-Answer incoming calls from all parties and review accounts for any missing or additional information that may be needed.-Verify insurance eligibility to ensure information on the account is correctly loaded for billing.-Enter medical billing information into daily registers. -Collect payments from all parties for outstanding balances on an account(s).-Screen patients for financial assistance and help them with the application process.-Document complete and accurate information regarding each phone call into the account(s).Education:High SchoolExperience:0-1 yearsQualifications:- High school required - Associates degree preferred. - Prior call center experience HIGHLY desired.- To perform this job successfully, an individual should have knowledge of Word Processing software, Spreadsheet software and E-mail software. Apply today. Great national company here in Sarasota looking for great people.Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Customer Service Representatives answer incoming calls within company established guidelines to provide prompt and courteous service to callers.Responsibilities:They analyze patient accounts to ensure all necessary information needed is obtained and added to the account appropriately. They process all incoming mail correspondence from any and all parties who submit correspondence.Working hours: 7:30 AM - 6:30 PMSkills:-Answer incoming calls from all parties and review accounts for any missing or additional information that may be needed.-Verify insurance eligibility to ensure information on the account is correctly loaded for billing.-Enter medical billing information into daily registers. -Collect payments from all parties for outstanding balances on an account(s).-Screen patients for financial assistance and help them with the application process.-Document complete and accurate information regarding each phone call into the account(s).Education:High SchoolExperience:0-1 yearsQualifications:- High school required - Associates degree preferred. - Prior call center experience HIGHLY desired.- To perform this job successfully, an individual should have knowledge of Word Processing software, Spreadsheet software and E-mail software. Apply today. Great national company here in Sarasota looking for great people.Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • San Angelo, Texas
      • Temp to Perm
      • $14.00 per hour
      • 8:00 AM - 5:00 PM
      Responsible for resolution of warranty-related activities, with the goal of maximizing customer satisfaction while controlling warranty-related expenses.Responsibilities:Sense of urgency and dependability are a must Good conflict resolution skills and empathy over the phone Strong phone presence Detail oriented Customer Service/ call center background required Proficient in Excel and Word Ability to remain calm and confrontational situations and deal with negativityWorking hours: 8:00 AM - 5:00 PMSkills:Able to handle customer interactions, status averages, costs, timelines, and denial questions. Multi-Tasking Detail Oriented Customer Service SkillsEducation:High SchoolExperience:0-1 yearsQualifications:Sitting at a desk for long period of times. Focus on phone conversations and other job duties Must be able to work in a fast-paced environment APPLY NOW!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Responsible for resolution of warranty-related activities, with the goal of maximizing customer satisfaction while controlling warranty-related expenses.Responsibilities:Sense of urgency and dependability are a must Good conflict resolution skills and empathy over the phone Strong phone presence Detail oriented Customer Service/ call center background required Proficient in Excel and Word Ability to remain calm and confrontational situations and deal with negativityWorking hours: 8:00 AM - 5:00 PMSkills:Able to handle customer interactions, status averages, costs, timelines, and denial questions. Multi-Tasking Detail Oriented Customer Service SkillsEducation:High SchoolExperience:0-1 yearsQualifications:Sitting at a desk for long period of times. Focus on phone conversations and other job duties Must be able to work in a fast-paced environment APPLY NOW!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Stirling, New Jersey
      • Temp to Perm
      • $17.00 per hour
      • 8:00 AM - 5:00 PM
      We are looking for a Customer Service Rep/Office /Clerical/Data Entry candidate who can work full time Mon. - Fri./ 8am - 5pm that can work at least 1 Saturday per month in our Sterling, NJ location. This is an onsite job. Pay start at $17/hr. plus a lot more benefits!Benefits:We offer health, dental, 401k, Aflac, paid time off.Other note:Closed for lunch from 12:30 to 1:30 (Can go out or eat there)Responsibilities:- Answer phones with a friendly customer service voice in a busy small pest control office.- Assist the clients with scheduling their regular maintenance service or assist a new client to get scheduled for an estimate for services.- Communicate with technicians and inspectors their appointments, cancellations or customer requests.- Reply to emails from customers.Working hours: 8:00 AM - 5:00 PMSkills:- Ability to work collaboratively and communicate effectively with customers and staff.Education:No Degree RequiredExperience:1-4 yearsQualifications:- Provide a high degree of customer service using clear and respectful communication.- Need to be able to multi-task in a busy office environment and contain a "can-do/positive" attitude. Please apply to this post and a member of our team will contact you to schedule an interview.Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      We are looking for a Customer Service Rep/Office /Clerical/Data Entry candidate who can work full time Mon. - Fri./ 8am - 5pm that can work at least 1 Saturday per month in our Sterling, NJ location. This is an onsite job. Pay start at $17/hr. plus a lot more benefits!Benefits:We offer health, dental, 401k, Aflac, paid time off.Other note:Closed for lunch from 12:30 to 1:30 (Can go out or eat there)Responsibilities:- Answer phones with a friendly customer service voice in a busy small pest control office.- Assist the clients with scheduling their regular maintenance service or assist a new client to get scheduled for an estimate for services.- Communicate with technicians and inspectors their appointments, cancellations or customer requests.- Reply to emails from customers.Working hours: 8:00 AM - 5:00 PMSkills:- Ability to work collaboratively and communicate effectively with customers and staff.Education:No Degree RequiredExperience:1-4 yearsQualifications:- Provide a high degree of customer service using clear and respectful communication.- Need to be able to multi-task in a busy office environment and contain a "can-do/positive" attitude. Please apply to this post and a member of our team will contact you to schedule an interview.Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Salt Lake City, Utah
      • Temp to Perm
      • $15.50 - $17.00 per hour
      • 5:00 AM - 11:00 PM (Various Shifts Available)
      ****MUST BE LOCAL TO SALT LAKE CITY****Are you familiar with online banking? Are you a tech savy customer service agent? We have the job for you!You'll be taking inbound phone calls assisting customers with their new banking application by verifying their account details, assisting with login questions and troubleshooting, helping them through the processing while answering general banking questions and providing amazing customer service with a smile.**Work from home available for top most qualified candidates .**Responsibilities:Answer inbound calls from customers to answer and service any questions they may haveHandle all customer inquiries, requests, and thoroughly educate them on our products and servicesProvide quality support in the areas of processing payments, creating payment plans, and other account related tasks to ensure a positive customer experienceCommunicate clearly and professionally with all customers, co-worker, supervisors and managementMaintain accurate, up-to-date information for customer accountsWorking hours: 5:00 AM - 11:00 PM (Various Shifts Available)Skills:Comfortable navigating computers while talking on the phoneAbility to navigate and learn multiple computer systemsProvide world class customer serviceAbility to balance multiple prioritiesPatience to deescalate complex interactionsThe drive to exceed your goals in a fast-paced, metric driven environmentAbility to succeed in a virtual or office settingProblem solvingEducation:High SchoolExperience:1-4 yearsQualifications:Computer skills are a must - you'll be navigating multiple systems.Contact center experience required (minimum of 1 year)Must be at least 18Ability to type 35 WPMObtained a high school education or greaterAbility to log in on time daily for work and work the duration of your shift. Act quick- these positions are filling up quick! Apply below or text "BANK" to (801) 261-8880Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      ****MUST BE LOCAL TO SALT LAKE CITY****Are you familiar with online banking? Are you a tech savy customer service agent? We have the job for you!You'll be taking inbound phone calls assisting customers with their new banking application by verifying their account details, assisting with login questions and troubleshooting, helping them through the processing while answering general banking questions and providing amazing customer service with a smile.**Work from home available for top most qualified candidates .**Responsibilities:Answer inbound calls from customers to answer and service any questions they may haveHandle all customer inquiries, requests, and thoroughly educate them on our products and servicesProvide quality support in the areas of processing payments, creating payment plans, and other account related tasks to ensure a positive customer experienceCommunicate clearly and professionally with all customers, co-worker, supervisors and managementMaintain accurate, up-to-date information for customer accountsWorking hours: 5:00 AM - 11:00 PM (Various Shifts Available)Skills:Comfortable navigating computers while talking on the phoneAbility to navigate and learn multiple computer systemsProvide world class customer serviceAbility to balance multiple prioritiesPatience to deescalate complex interactionsThe drive to exceed your goals in a fast-paced, metric driven environmentAbility to succeed in a virtual or office settingProblem solvingEducation:High SchoolExperience:1-4 yearsQualifications:Computer skills are a must - you'll be navigating multiple systems.Contact center experience required (minimum of 1 year)Must be at least 18Ability to type 35 WPMObtained a high school education or greaterAbility to log in on time daily for work and work the duration of your shift. Act quick- these positions are filling up quick! Apply below or text "BANK" to (801) 261-8880Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • LaGrange, Georgia
      • Temp to Perm
      • $12.50 per hour
      • 10:00 AM - 6:00 PM
      Spherion is partnering with a local Family Owned and Operated Company that is the #1 selling furniture brand in the world and the #1 retailer of furniture and bedding in the US!Monday-Saturday 10 AM- 6 PM, off one week day. Saturday Required.$12.50/hour, temp to hire position.Great benefits once hired permanently401K, health insurance and more!Responsibilities:Answer phones, provide accurate information. Answer customer questions.Coordinate directly with the Owner to provide excellent customer service.Working hours: 10:00 AM - 6:00 PMSkills:Proven ability to smilePositive attitudeEducation:High SchoolExperience:1-4 yearsQualifications:ExcelWordexcellent communicationFlexibility to work various shifts Please apply and email your resume directly to courtneyallen@spherion.com. Expect a response within 2 business days.Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Spherion is partnering with a local Family Owned and Operated Company that is the #1 selling furniture brand in the world and the #1 retailer of furniture and bedding in the US!Monday-Saturday 10 AM- 6 PM, off one week day. Saturday Required.$12.50/hour, temp to hire position.Great benefits once hired permanently401K, health insurance and more!Responsibilities:Answer phones, provide accurate information. Answer customer questions.Coordinate directly with the Owner to provide excellent customer service.Working hours: 10:00 AM - 6:00 PMSkills:Proven ability to smilePositive attitudeEducation:High SchoolExperience:1-4 yearsQualifications:ExcelWordexcellent communicationFlexibility to work various shifts Please apply and email your resume directly to courtneyallen@spherion.com. Expect a response within 2 business days.Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Bryan, Texas
      • Temp to Perm
      • $12.00 - $15.00 per hour
      • 9:00 AM - 6:00 PM
      We are looking for a professional and enthusiastic individual for a Call Center Representative role with a prominent company who focuses on healthcare. The ideal person is capable of performing in a high pressure, fast paced environment.Responsibilities:Answer incoming calls and electronic requestsRegister new patients, schedule appointments and walk them through the initial processProvide excellent customer service by handling complaintsEnsure proper and prompt documentation of all important and/or sensitive patient informationIdentify and adjust any discrepancies in patient information or data collectionCommunicate appointment information and reminders based on the company system and clinic guidelinesCorrespond and deliver patient related messages to the proper personAnalyze each patient situation to determine emergent issues that may require immediate triageDe-escalate any issues or calm upset callers while always remain personable and professionalPerform any other necessary tasks per managements' requestWorking hours: 9:00 AM - 6:00 PMSkills:Excellent interpersonal, written and oral communication skillsData entry and typing skillsPersonable and professionalCapable of working in a fast paced environmentProficient in Microsoft Office and Google SuiteEducation:High SchoolExperience:0-1 yearsQualifications:Previous call center experience preferredHigh school diploma Apply nowSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      We are looking for a professional and enthusiastic individual for a Call Center Representative role with a prominent company who focuses on healthcare. The ideal person is capable of performing in a high pressure, fast paced environment.Responsibilities:Answer incoming calls and electronic requestsRegister new patients, schedule appointments and walk them through the initial processProvide excellent customer service by handling complaintsEnsure proper and prompt documentation of all important and/or sensitive patient informationIdentify and adjust any discrepancies in patient information or data collectionCommunicate appointment information and reminders based on the company system and clinic guidelinesCorrespond and deliver patient related messages to the proper personAnalyze each patient situation to determine emergent issues that may require immediate triageDe-escalate any issues or calm upset callers while always remain personable and professionalPerform any other necessary tasks per managements' requestWorking hours: 9:00 AM - 6:00 PMSkills:Excellent interpersonal, written and oral communication skillsData entry and typing skillsPersonable and professionalCapable of working in a fast paced environmentProficient in Microsoft Office and Google SuiteEducation:High SchoolExperience:0-1 yearsQualifications:Previous call center experience preferredHigh school diploma Apply nowSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Fort Myers, Florida
      • Temp to Perm
      • $11.50 - $14.56 per hour
      • 8:00 AM - 5:00 PM
      Spherion Staffing is looking for a Customer Service Representative for a mental health facility located in Fort Myers, Florida. This position is responsible for a large volume of calls from patients looking for answers to various questions as well as scheduling appointments.Responsibilities:-Scheduling appointments-Answering patient questions as needed -Customarily greets patients by telephone providing assistance utilizing excellent customer service skills.-Reliably checks voicemail at least twice daily (individual and group departmental) and returns all voice messages within 24 hours, and follows-up accordingly.-Reliably checks e-mail at least each hour daily and follows up on all needed actions within 24 hours and follows-up accordingly.Working hours: 8:00 AM - 5:00 PMSkills:-Effectively attains competence with company electronic medical record and use it effectively within required timeframes.-Strong customer service skills, positive attitude, communication, and organizational skills-Ability to multitask -Proficient in Microsoft Word, Excel, and OutlookEducation:High SchoolExperience:1-4 yearsQualifications:Requires a HS Diploma or equivalent. Requires (1) one year or more of customer service experience-Must be able to type 25 CWPM. -Bilingual (English/Spanish) is a plus. Several ways to Apply-Apply in person MONDAY- FRIDAY between the hours of 9:00am-12:00pm or call our office to schedule an appointment!Address: 12500 World Plaza Ln bldg 40 suite 1, Fort Myers, FL 33907Apply on line www.spherionjobcentral.comEmail your resume by replying to this postCall our office at 239-939-9999 for more informationSpherion_gtwb_fortmyersSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Spherion Staffing is looking for a Customer Service Representative for a mental health facility located in Fort Myers, Florida. This position is responsible for a large volume of calls from patients looking for answers to various questions as well as scheduling appointments.Responsibilities:-Scheduling appointments-Answering patient questions as needed -Customarily greets patients by telephone providing assistance utilizing excellent customer service skills.-Reliably checks voicemail at least twice daily (individual and group departmental) and returns all voice messages within 24 hours, and follows-up accordingly.-Reliably checks e-mail at least each hour daily and follows up on all needed actions within 24 hours and follows-up accordingly.Working hours: 8:00 AM - 5:00 PMSkills:-Effectively attains competence with company electronic medical record and use it effectively within required timeframes.-Strong customer service skills, positive attitude, communication, and organizational skills-Ability to multitask -Proficient in Microsoft Word, Excel, and OutlookEducation:High SchoolExperience:1-4 yearsQualifications:Requires a HS Diploma or equivalent. Requires (1) one year or more of customer service experience-Must be able to type 25 CWPM. -Bilingual (English/Spanish) is a plus. Several ways to Apply-Apply in person MONDAY- FRIDAY between the hours of 9:00am-12:00pm or call our office to schedule an appointment!Address: 12500 World Plaza Ln bldg 40 suite 1, Fort Myers, FL 33907Apply on line www.spherionjobcentral.comEmail your resume by replying to this postCall our office at 239-939-9999 for more informationSpherion_gtwb_fortmyersSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Fort Myers, Florida
      • Temp to Perm
      • $11.50 - $14.56 per hour
      • 8:00 AM - 5:00 PM
      Spherion Staffing is looking for a energetic Customer Support Specialist for a mental health facility located in Fort Myers, FL! This position is a clerical position that requires a great deal of patient contact.Responsibilities:-Serves as point of access for all non-emergent customer inquiries and contacts, responding to all requests in a respectful, efficient and effective manner. -Routes calls successfully.-Determines next step for customers seeking services (through a series of pre-determined questions.) -Successfully registers new patients into the electronic health record.-Effectively verifies patient demographics and makes changes as needed and requested by patient.-Provides information related to community resources.-Links individuals to services as determined to be appropriate by scheduling appointment and/or making a referral via electronic medical record. Communicates with program staff as needed to ensure successful linkage for each consumer.-Serves as a model of excellent customer service.Working hours: 8:00 AM - 5:00 PMSkills:-Ability to multitask-Great Customer Service-Organized-Must be able to effectively communicate with others from diverse cultural backgrounds.-Must be able to type at least 25 WPM.Education:High SchoolExperience:1-4 yearsQualifications:-HS diploma or equivalent-At least one year of office/clerical work experience with frequent customer contact OR an Associate?s Degree with 6 months of successful work experience in any field. Several ways to Apply-Apply in person MONDAY- FRIDAY between the hours of 9:00am-12:00pm or call our office to schedule an appointment!Address: 12500 World Plaza Ln bldg 40 suite 1, Fort Myers, FL 33907Apply on line www.spherionjobcentral.comEmail your resume by replying to this postCall our office at 239-939-9999 for more informationSpherion_gtwb_fortmyersSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Spherion Staffing is looking for a energetic Customer Support Specialist for a mental health facility located in Fort Myers, FL! This position is a clerical position that requires a great deal of patient contact.Responsibilities:-Serves as point of access for all non-emergent customer inquiries and contacts, responding to all requests in a respectful, efficient and effective manner. -Routes calls successfully.-Determines next step for customers seeking services (through a series of pre-determined questions.) -Successfully registers new patients into the electronic health record.-Effectively verifies patient demographics and makes changes as needed and requested by patient.-Provides information related to community resources.-Links individuals to services as determined to be appropriate by scheduling appointment and/or making a referral via electronic medical record. Communicates with program staff as needed to ensure successful linkage for each consumer.-Serves as a model of excellent customer service.Working hours: 8:00 AM - 5:00 PMSkills:-Ability to multitask-Great Customer Service-Organized-Must be able to effectively communicate with others from diverse cultural backgrounds.-Must be able to type at least 25 WPM.Education:High SchoolExperience:1-4 yearsQualifications:-HS diploma or equivalent-At least one year of office/clerical work experience with frequent customer contact OR an Associate?s Degree with 6 months of successful work experience in any field. Several ways to Apply-Apply in person MONDAY- FRIDAY between the hours of 9:00am-12:00pm or call our office to schedule an appointment!Address: 12500 World Plaza Ln bldg 40 suite 1, Fort Myers, FL 33907Apply on line www.spherionjobcentral.comEmail your resume by replying to this postCall our office at 239-939-9999 for more informationSpherion_gtwb_fortmyersSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Fort Myers, Florida
      • Temp to Perm
      • $13.50 - $14.00 per hour
      • Various Shifts Available
      Spherion Staffing of Fort Myers is seeking customer service agents for Chico's contact center. There is a 2 week 8am-5pm training starting July 18th. You must be available to work weekend shifts.Responsibilities:-It is an inbound call center so you will be receiving calls from customers who are placing order-Use customer service and sales skills to optimize the opportunity of each customer contact.-Identify and handle customer phone inquiries completely and accurately.-Resolve customer complaints and problems to the satisfaction of the customer.-Educate the customer about the products and services.-Complete and maintain accurate customer data including documentation of discussions, issues, customer requests or other relevant information into Contact Center systems as required.-Maximize opportunities to upsell or cross-sell company products and services-Alert management of issues or concerns that require escalation for complete resolution or which may indicate a larger, underlying problem.-Able to work independently, adhere to work schedule and manage regular duties with minimal supervision.Working hours: Various Shifts AvailableSkills:-Situational Adaptability-Action Oriented-Technical Skills - Microsoft Suite-Decision Quality-Technical Skills - Customer ServiceEducation:High SchoolExperience:1-4 yearsQualifications:-2+ years of customer service experience-Outstanding interpersonal and relationship building skills-Excellent verbal and written communication-Excellent detail orientation, with the ability to learn and follow policies and procedures correctly-Strong computer proficiency in Microsoft Office products-Ability to organize and communicate information clearly Several ways to Apply-Apply in person MONDAY- FRIDAY between the hours of 9:00am-12:00pm or call our office to schedule an appointment!Address: 12500 World Plaza Ln bldg 40 suite 1, Fort Myers, FL 33907Apply on line www.spherionjobcentral.comEmail your resume by replying to this postCall our office at 239-939-9999 for more informationSpherion_gtwb_fortmyersSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Spherion Staffing of Fort Myers is seeking customer service agents for Chico's contact center. There is a 2 week 8am-5pm training starting July 18th. You must be available to work weekend shifts.Responsibilities:-It is an inbound call center so you will be receiving calls from customers who are placing order-Use customer service and sales skills to optimize the opportunity of each customer contact.-Identify and handle customer phone inquiries completely and accurately.-Resolve customer complaints and problems to the satisfaction of the customer.-Educate the customer about the products and services.-Complete and maintain accurate customer data including documentation of discussions, issues, customer requests or other relevant information into Contact Center systems as required.-Maximize opportunities to upsell or cross-sell company products and services-Alert management of issues or concerns that require escalation for complete resolution or which may indicate a larger, underlying problem.-Able to work independently, adhere to work schedule and manage regular duties with minimal supervision.Working hours: Various Shifts AvailableSkills:-Situational Adaptability-Action Oriented-Technical Skills - Microsoft Suite-Decision Quality-Technical Skills - Customer ServiceEducation:High SchoolExperience:1-4 yearsQualifications:-2+ years of customer service experience-Outstanding interpersonal and relationship building skills-Excellent verbal and written communication-Excellent detail orientation, with the ability to learn and follow policies and procedures correctly-Strong computer proficiency in Microsoft Office products-Ability to organize and communicate information clearly Several ways to Apply-Apply in person MONDAY- FRIDAY between the hours of 9:00am-12:00pm or call our office to schedule an appointment!Address: 12500 World Plaza Ln bldg 40 suite 1, Fort Myers, FL 33907Apply on line www.spherionjobcentral.comEmail your resume by replying to this postCall our office at 239-939-9999 for more informationSpherion_gtwb_fortmyersSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Fort Wayne, Indiana
      • Temp to Perm
      • $15.00 per hour
      • 8:00 AM - 5:00 PM
      Spherion is hiring for a manual operations customer service representative in Fort Wayne, IN!Shift and Pay:8:00 AM-5:00 PMMonday-Friday$15/HRResponsibilities:-Provide operational support and service to all business segments supported by Manual Ops, ensuring timely issuance of policies, endorsements, and other service requests.-Ensure team accuracy related to manual production tasks, including but not limited to policy and endorsement issuance as well as credentialing letters and loss runs.-Entry of paper application data into a mainframe, Oasis, OnBase, or database for new business and/or renewal accounts.-Entry of mid-term transactions into a mainframe, Oasis, OnBase, or database in support of existing accounts.-Reconciling system generated reports against the imaging system to ensure all work items are within the acceptable turnaround time.-Accountable for administrative tasks, including but not limited to: Return Mail, Scanning, Indexing, Mailing, Faxing and Filing.-Maintain weekly metrics on accuracy/volumes of routine processing items utilizing appropriate tracking sheets.-Support functional areas as needed and as requested by supervising manager.Working hours: 8:00 AM - 5:00 PMSkills:-Attention to detail maintaining high levels of accuracy.-Success in a high volume environments requiring personal organization, multitasking, & regular reprioritization with short turnaround time on items of high impact.-Proven ability to work independently and as part of a team; effectively learning new tasks.Education:High SchoolExperience:0-1 yearsQualifications:-Microsoft Office experience including Outlook, Excel and Word-High School diploma Apply Today! Once you apply, call or text 260-496-9900 to schedule your interview!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Spherion is hiring for a manual operations customer service representative in Fort Wayne, IN!Shift and Pay:8:00 AM-5:00 PMMonday-Friday$15/HRResponsibilities:-Provide operational support and service to all business segments supported by Manual Ops, ensuring timely issuance of policies, endorsements, and other service requests.-Ensure team accuracy related to manual production tasks, including but not limited to policy and endorsement issuance as well as credentialing letters and loss runs.-Entry of paper application data into a mainframe, Oasis, OnBase, or database for new business and/or renewal accounts.-Entry of mid-term transactions into a mainframe, Oasis, OnBase, or database in support of existing accounts.-Reconciling system generated reports against the imaging system to ensure all work items are within the acceptable turnaround time.-Accountable for administrative tasks, including but not limited to: Return Mail, Scanning, Indexing, Mailing, Faxing and Filing.-Maintain weekly metrics on accuracy/volumes of routine processing items utilizing appropriate tracking sheets.-Support functional areas as needed and as requested by supervising manager.Working hours: 8:00 AM - 5:00 PMSkills:-Attention to detail maintaining high levels of accuracy.-Success in a high volume environments requiring personal organization, multitasking, & regular reprioritization with short turnaround time on items of high impact.-Proven ability to work independently and as part of a team; effectively learning new tasks.Education:High SchoolExperience:0-1 yearsQualifications:-Microsoft Office experience including Outlook, Excel and Word-High School diploma Apply Today! Once you apply, call or text 260-496-9900 to schedule your interview!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Lafayette, Louisiana
      • Temporary
      • $16.00 per hour
      • 8:00 AM - 5:00 PM
      Spherion is recruiting for a Client Services Rep for a local health services company in Lafayette.This is a possible temp-to-hire position for the right candidate. The Client Services Rep will update, maintain and support a system wide database used to store/manage multiple clients and help train new users in the proper procedures pertaining to the database.M-F 8a-5pPay DOEResponsibilities:First level of contact and support for the data processing department system-wide database.Troubleshoot questions relating to the database.Update, verify reports, and edit listings from the database.Generate reports and information from database / paperwork received to report to clients via email and/or mailCreate and test instructions for procedures as needed.Research and change records and spreadsheets as requested.Generate a variety of reports from the database, i.e.: results, reports, spreadsheets, and scanned items required for reporting.Making / Receiving phone calls to clients and/or other team membersPerform housekeeping duties, i.e., filing, typing, copying, scanning, etc.Train personnel in the use of the database when applicable.Maintain database records and system security protocols.Perform related work as required.Working hours: 8:00 AM - 5:00 PMSkills:Office environment, frequently required to sit and use hands.Occasionally required to stand and walk.Occasionally required to lift or move boxes weighing up to 35 pounds.Education:AssociateExperience:1-4 yearsQualifications:High School or equivalent.Associate's Degree and/or 1 year data processing specialist experience or minimum of 2 years in similar or equivalent position.Proficiency in Microsoft office and windows environment.Excellent keyboarding and typing skillsAttention to detail, customer focus, ability to multi-task, and good organization.Ability to apply common sense and carry out written, verbal, or diagram instructions.Ability to solve practical problems and deal with a variety of variables in the daily performance of the duties. Apply online with your current resume today!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Spherion is recruiting for a Client Services Rep for a local health services company in Lafayette.This is a possible temp-to-hire position for the right candidate. The Client Services Rep will update, maintain and support a system wide database used to store/manage multiple clients and help train new users in the proper procedures pertaining to the database.M-F 8a-5pPay DOEResponsibilities:First level of contact and support for the data processing department system-wide database.Troubleshoot questions relating to the database.Update, verify reports, and edit listings from the database.Generate reports and information from database / paperwork received to report to clients via email and/or mailCreate and test instructions for procedures as needed.Research and change records and spreadsheets as requested.Generate a variety of reports from the database, i.e.: results, reports, spreadsheets, and scanned items required for reporting.Making / Receiving phone calls to clients and/or other team membersPerform housekeeping duties, i.e., filing, typing, copying, scanning, etc.Train personnel in the use of the database when applicable.Maintain database records and system security protocols.Perform related work as required.Working hours: 8:00 AM - 5:00 PMSkills:Office environment, frequently required to sit and use hands.Occasionally required to stand and walk.Occasionally required to lift or move boxes weighing up to 35 pounds.Education:AssociateExperience:1-4 yearsQualifications:High School or equivalent.Associate's Degree and/or 1 year data processing specialist experience or minimum of 2 years in similar or equivalent position.Proficiency in Microsoft office and windows environment.Excellent keyboarding and typing skillsAttention to detail, customer focus, ability to multi-task, and good organization.Ability to apply common sense and carry out written, verbal, or diagram instructions.Ability to solve practical problems and deal with a variety of variables in the daily performance of the duties. Apply online with your current resume today!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Lake Oswego, Oregon
      • Temp to Perm
      • $37,500 - $40,000 per year
      • 2:30 PM - 10:00 PM
      Spherion Staffing is looking to fill multiple direct hire Customer Service Representatives positions to take inbound calls regarding property and auto insurance. This position includes a $2,500 retention bonus!!You will provide customer service, review and update customer records on computerized data base. Eventually will learn ad add vehicles and driver's to policies. Resolve problems and refer to responsible parties. We are looking for people who excel at customer service, comfortable on the phones and looking for a career not just a job! These are Direct Hire positions, you will be hired on with the client from day one!Position is located in office. Positions are Direct Hire with the clientExcellent BenefitsResponsibilities:* Inbound Calls From Existing Customers* Customer Service* Data Entry* Continual learning of job and companyWorking hours: 2:30 PM - 10:00 PMSkills:Superior oral communications skills on the telephoneGood written communication skillsProblem solving abilityWorking knowledge of Microsoft OfficeEducation:High SchoolExperience:0-1 yearsQualifications:* Minimum of 6 months of Customer Service experience* High School Diploma or equivalent* Ability to pass a pre-employment background screening Apply onlineSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Spherion Staffing is looking to fill multiple direct hire Customer Service Representatives positions to take inbound calls regarding property and auto insurance. This position includes a $2,500 retention bonus!!You will provide customer service, review and update customer records on computerized data base. Eventually will learn ad add vehicles and driver's to policies. Resolve problems and refer to responsible parties. We are looking for people who excel at customer service, comfortable on the phones and looking for a career not just a job! These are Direct Hire positions, you will be hired on with the client from day one!Position is located in office. Positions are Direct Hire with the clientExcellent BenefitsResponsibilities:* Inbound Calls From Existing Customers* Customer Service* Data Entry* Continual learning of job and companyWorking hours: 2:30 PM - 10:00 PMSkills:Superior oral communications skills on the telephoneGood written communication skillsProblem solving abilityWorking knowledge of Microsoft OfficeEducation:High SchoolExperience:0-1 yearsQualifications:* Minimum of 6 months of Customer Service experience* High School Diploma or equivalent* Ability to pass a pre-employment background screening Apply onlineSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Spokane, Washington
      • Temp to Perm
      • $37,500 - $40,000 per year
      • 2:30 PM - 10:00 PM
      Spherion Staffing is looking for Customer Service Representatives to take inbound calls regarding property and auto insurance. You will provide professional customer service, review and update customer records on computerized data base. Eventually will learn ad add vehicles and driver's to policies. Resolve problems and refer to responsible parties. We are looking for people who excel at customer service, comfortable on the phones and looking for a career not just a job! These are Direct Hire positions, you will be hired on with the client from day one!$37,500 annual to start plus 15% shift differentialHours:2:30pm-10pm Mon, Thur, Fri8am-3:30pm Saturday1:30pm-9pm SundayPositions are Direct Hire with the clientExcellent BenefitsResponsibilities:* Inbound Calls* Customer Service* Data Entry* Continual learning of job and companyWorking hours: 2:30 PM - 10:00 PMSkills:Superior oral communications skills on the telephoneGood written communication skillsProblem solving abilityWorking knowledge of Microsoft OfficeEducation:High SchoolExperience:0-1 yearsQualifications:* Minimum of 6 months of Customer Service experience* High School Diploma or equivalent* Ability to pass a pre-employment background screening Apply onlineSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Spherion Staffing is looking for Customer Service Representatives to take inbound calls regarding property and auto insurance. You will provide professional customer service, review and update customer records on computerized data base. Eventually will learn ad add vehicles and driver's to policies. Resolve problems and refer to responsible parties. We are looking for people who excel at customer service, comfortable on the phones and looking for a career not just a job! These are Direct Hire positions, you will be hired on with the client from day one!$37,500 annual to start plus 15% shift differentialHours:2:30pm-10pm Mon, Thur, Fri8am-3:30pm Saturday1:30pm-9pm SundayPositions are Direct Hire with the clientExcellent BenefitsResponsibilities:* Inbound Calls* Customer Service* Data Entry* Continual learning of job and companyWorking hours: 2:30 PM - 10:00 PMSkills:Superior oral communications skills on the telephoneGood written communication skillsProblem solving abilityWorking knowledge of Microsoft OfficeEducation:High SchoolExperience:0-1 yearsQualifications:* Minimum of 6 months of Customer Service experience* High School Diploma or equivalent* Ability to pass a pre-employment background screening Apply onlineSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Metairie, Louisiana
      • Temp to Perm
      • $17.00 - $18.00 per hour
      • 8:00 AM - 4:00 PM
      We have a professional Customer Service opportunity available in Metairie, LA. Our client is a property and causality firm serving Louisiana from their offices in Metairie. Compensation for this role is negotiable for qualified candidates. Feel free to reach out to Hannah or Charles directly if you would like to learn more about this opportunity: 504-455-6565. We look forward to hearing from you, and thank you for considering Spherion New Orleans as a partner in your career progression!Responsibilities:- fielding heavy inbound calls- communicates with insurance companies, agents and insured parties- administrates case management information- faxes and emails documents- processes claims information and paymentsWorking hours: 8:00 AM - 4:00 PMSkills:- knowledge of the insurance industry, preferably property and casualtyEducation:High SchoolExperience:0-1 yearsQualifications:- high level communication skillset- ability to field up to 100 per calls per day- Windows PC and MS Excel fluent Thank you for your interest in working with Spherion; we appreciate you considering us as a partner in your career progression! If you would prefer to submit your resume via email, or have any questions regarding the role feel free to reach out to us directly: 504-455-6565 / spherionneworleans@spherion.com.Let's get to work!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      We have a professional Customer Service opportunity available in Metairie, LA. Our client is a property and causality firm serving Louisiana from their offices in Metairie. Compensation for this role is negotiable for qualified candidates. Feel free to reach out to Hannah or Charles directly if you would like to learn more about this opportunity: 504-455-6565. We look forward to hearing from you, and thank you for considering Spherion New Orleans as a partner in your career progression!Responsibilities:- fielding heavy inbound calls- communicates with insurance companies, agents and insured parties- administrates case management information- faxes and emails documents- processes claims information and paymentsWorking hours: 8:00 AM - 4:00 PMSkills:- knowledge of the insurance industry, preferably property and casualtyEducation:High SchoolExperience:0-1 yearsQualifications:- high level communication skillset- ability to field up to 100 per calls per day- Windows PC and MS Excel fluent Thank you for your interest in working with Spherion; we appreciate you considering us as a partner in your career progression! If you would prefer to submit your resume via email, or have any questions regarding the role feel free to reach out to us directly: 504-455-6565 / spherionneworleans@spherion.com.Let's get to work!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Billings, Montana
      • Temp to Perm
      • $16.00 per hour
      • 8:00 AM - 5:00 PM
      Temp to HireInside Sales Representative/Customer ServiceLooking for a full time inside sales person. Taking customer orders, building rapport, customer service, working on an AS400 inhouse computer system. Will be setting up customer orders and order entry. This is a very fast paced environment, customer sells a wide variety of products. Attention to detail and multitasking is a must.This job is M-F 8am to 5pm with an hour for lunch. Business casual dressMust have computer skills, typing and 10 key will be used. Customer service focused.$15.00 to DOE Paid VacationPaid HolidaysInsuranceResponsibilities:Will be working with customer base. This person takes orders and enters them into the system. 10 key, data entry, customer service attention to detail. Very face paced environment.Working hours: 8:00 AM - 5:00 PMSkills:Phone etiquetteComputer skills10 KeyTypingData EntryEducation:High SchoolExperience:0-1 yearsQualifications:Attention to detailCustomer Service experienceAbility to multitask email resumes to Jessicabook@spherion.com, apply online at www.spherion.com/applyCall our office at 406-655-9200Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Temp to HireInside Sales Representative/Customer ServiceLooking for a full time inside sales person. Taking customer orders, building rapport, customer service, working on an AS400 inhouse computer system. Will be setting up customer orders and order entry. This is a very fast paced environment, customer sells a wide variety of products. Attention to detail and multitasking is a must.This job is M-F 8am to 5pm with an hour for lunch. Business casual dressMust have computer skills, typing and 10 key will be used. Customer service focused.$15.00 to DOE Paid VacationPaid HolidaysInsuranceResponsibilities:Will be working with customer base. This person takes orders and enters them into the system. 10 key, data entry, customer service attention to detail. Very face paced environment.Working hours: 8:00 AM - 5:00 PMSkills:Phone etiquetteComputer skills10 KeyTypingData EntryEducation:High SchoolExperience:0-1 yearsQualifications:Attention to detailCustomer Service experienceAbility to multitask email resumes to Jessicabook@spherion.com, apply online at www.spherion.com/applyCall our office at 406-655-9200Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Fargo, North Dakota
      • Temp to Perm
      • $18.00 per hour
      • Various Shifts Available
      Spherion Staffing has multiple Customer Service Representative positions available. The Customer Service Representative serves customers by processing orders, resolving problems and positively communicating with customers to ensure they meet company and customer requirements.Pay $18/hourShifts:5:30am-2pm, Mon-Fri7am-3:30pm, Mon-FriResponsibilities:-Assist customers and business partners via telephone and email-Handle customer complaints in a calm, professional manner-Diagnose, assess and resolve problems or issues-Monitor progress of delivery routes-Scan haul-away pods and verify stamps-Process changes or cancellations to delivery ordersWorking hours: Various Shifts AvailableSkills:Minimum of one year of customer service experience preferredEducation:High SchoolExperience:1-4 yearsQualifications:-High school diploma or equivalent -Minimum of one year of customer service experience preferred-Technical proficiency with Microsoft Office programs such as Word, Excel, PowerPoint and Microsoft Project-Knowledge of warehouse operations-Possess excellent communication skills-Ability to work in a changing fast-paced environment-Ability to multi-task and meet deadlines-Possess organizational skills To be considered, please apply online at www.spherion.com/apply If you have any questions please contact Michael Smith at 701-412-2914Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Spherion Staffing has multiple Customer Service Representative positions available. The Customer Service Representative serves customers by processing orders, resolving problems and positively communicating with customers to ensure they meet company and customer requirements.Pay $18/hourShifts:5:30am-2pm, Mon-Fri7am-3:30pm, Mon-FriResponsibilities:-Assist customers and business partners via telephone and email-Handle customer complaints in a calm, professional manner-Diagnose, assess and resolve problems or issues-Monitor progress of delivery routes-Scan haul-away pods and verify stamps-Process changes or cancellations to delivery ordersWorking hours: Various Shifts AvailableSkills:Minimum of one year of customer service experience preferredEducation:High SchoolExperience:1-4 yearsQualifications:-High school diploma or equivalent -Minimum of one year of customer service experience preferred-Technical proficiency with Microsoft Office programs such as Word, Excel, PowerPoint and Microsoft Project-Knowledge of warehouse operations-Possess excellent communication skills-Ability to work in a changing fast-paced environment-Ability to multi-task and meet deadlines-Possess organizational skills To be considered, please apply online at www.spherion.com/apply If you have any questions please contact Michael Smith at 701-412-2914Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Asheville, North Carolina
      • Temp to Perm
      • $14.00 - $17.00 per hour
      • 8:00 AM - 5:00 PM
      A new company in Asheville is looking for Inbound Call Center Representatives to help with their growing business!Responsibilities:Handle inbound calls from customers and clientsFollow provided scripts to ensure quality and continuity in callsGather information and identify customer and client needs Build rapport and confidence with clientsKeep records of all conversations in databaseWorking hours: 8:00 AM - 5:00 PMSkills:Excellent written and verbal communication skillsAble to use multiline phone system Customer focused and committed to service excellenceAble to multi-task and work quicklyWork in a fast-paced, urgent environmentEducation:AssociateExperience:0-1 yearsQualifications:Able to type 60+ WPMHigh school diploma or equivalencyProficient on computers and MS Office SuitesPrevious call center experience a plusProfessional demeanor and attitude Apply today at spherion.com/apply!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      A new company in Asheville is looking for Inbound Call Center Representatives to help with their growing business!Responsibilities:Handle inbound calls from customers and clientsFollow provided scripts to ensure quality and continuity in callsGather information and identify customer and client needs Build rapport and confidence with clientsKeep records of all conversations in databaseWorking hours: 8:00 AM - 5:00 PMSkills:Excellent written and verbal communication skillsAble to use multiline phone system Customer focused and committed to service excellenceAble to multi-task and work quicklyWork in a fast-paced, urgent environmentEducation:AssociateExperience:0-1 yearsQualifications:Able to type 60+ WPMHigh school diploma or equivalencyProficient on computers and MS Office SuitesPrevious call center experience a plusProfessional demeanor and attitude Apply today at spherion.com/apply!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Auburn, Alabama
      • Temporary
      • $15.00 per hour
      • 8:00 AM - 5:00 PM
      This position interacts with customers to provide information in response to inquiries about products and services and to handle and resolve complaints with accuracy and efficiency.Responsibilities:Duties Include: - Receiving and placing customer service telephone calls- Maintaining solid customer relationships by handling questions and concerns with speed and professionalism- Resolving customer complaints, managing database records, drafting status reports on customer service issues- Data entry and research as required to troubleshoot customer problemsWorking hours: 8:00 AM - 5:00 PMSkills:Multi-line Phone skillsPrior experienceAbility to Multi-taskEducation:No Degree RequiredExperience:0-1 yearsQualifications:Problem SolvingGreat Listener and CommunicatorMicrosoft ExcelData EntryHonest Let's Get To Work!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      This position interacts with customers to provide information in response to inquiries about products and services and to handle and resolve complaints with accuracy and efficiency.Responsibilities:Duties Include: - Receiving and placing customer service telephone calls- Maintaining solid customer relationships by handling questions and concerns with speed and professionalism- Resolving customer complaints, managing database records, drafting status reports on customer service issues- Data entry and research as required to troubleshoot customer problemsWorking hours: 8:00 AM - 5:00 PMSkills:Multi-line Phone skillsPrior experienceAbility to Multi-taskEducation:No Degree RequiredExperience:0-1 yearsQualifications:Problem SolvingGreat Listener and CommunicatorMicrosoft ExcelData EntryHonest Let's Get To Work!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Draper, Utah
      • Temp to Perm
      • $20.00 - $21.00 per hour
      • 8:00 AM - 5:00 PM
      Are you ready to do work that matters? Our teams are redefining the way the world will use energy in the future. Talented and motivated individuals with creativity and vision thrive in our fast-paced, high growth environment. We are problem solvers, team players, and game changers. If this sounds like you, this might be the place to make your mark!The Recordings Specialist is responsible for filing, removing, and maintaining fixture filings on all Tesla systems, ensuring they comply with the relevant requirements of the coordinating jurisdiction throughout the U.S. The Specialist will also interact with other internal teams, along with external customers involved in a property financial transaction to resolve issues.Responsibilities:- Effectively and professionally prepare and submit high volume of documents to third parties- Proactively manage all workflow queues and case load- Interact daily with customers, external parties, and internal teams via email- Communicate effectively to manage customer objections to resolution- Become a recordings expert by answering questions, advising, and troubleshooting recording related issues- Drive other projects as required or as business needs changeWorking hours: 8:00 AM - 5:00 PMSkills:- Mature, calm, collaborative, and positive demeanor- Detail-oriented, resourceful, and able to manage shifting priorities- Previous experience in property and title is a plus (not required)Education:High SchoolExperience:0-1 yearsQualifications:- 1+ years of experience in data entry preferred (or similar)- Proficient problem solving, project management skills, and analytical skills- Proficient in the use of Chrome, Adobe Acrobat Professional, MS Office- Excellent written and verbal communication skills required- Ability to positively and effectively interact with internal and external customers- Regular, reliable, and predictable performance required- Ability to work well with others in a collaborative team environment APPLY HERE---OR---Text RECORDINGS to 801-519-5093Want to talk to us right away? -- Call Us 801-519-5093.Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Are you ready to do work that matters? Our teams are redefining the way the world will use energy in the future. Talented and motivated individuals with creativity and vision thrive in our fast-paced, high growth environment. We are problem solvers, team players, and game changers. If this sounds like you, this might be the place to make your mark!The Recordings Specialist is responsible for filing, removing, and maintaining fixture filings on all Tesla systems, ensuring they comply with the relevant requirements of the coordinating jurisdiction throughout the U.S. The Specialist will also interact with other internal teams, along with external customers involved in a property financial transaction to resolve issues.Responsibilities:- Effectively and professionally prepare and submit high volume of documents to third parties- Proactively manage all workflow queues and case load- Interact daily with customers, external parties, and internal teams via email- Communicate effectively to manage customer objections to resolution- Become a recordings expert by answering questions, advising, and troubleshooting recording related issues- Drive other projects as required or as business needs changeWorking hours: 8:00 AM - 5:00 PMSkills:- Mature, calm, collaborative, and positive demeanor- Detail-oriented, resourceful, and able to manage shifting priorities- Previous experience in property and title is a plus (not required)Education:High SchoolExperience:0-1 yearsQualifications:- 1+ years of experience in data entry preferred (or similar)- Proficient problem solving, project management skills, and analytical skills- Proficient in the use of Chrome, Adobe Acrobat Professional, MS Office- Excellent written and verbal communication skills required- Ability to positively and effectively interact with internal and external customers- Regular, reliable, and predictable performance required- Ability to work well with others in a collaborative team environment APPLY HERE---OR---Text RECORDINGS to 801-519-5093Want to talk to us right away? -- Call Us 801-519-5093.Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Cuthbert, Georgia
      • Temporary
      • $15.00 per hour
      • 8:00 AM - 5:00 PM
      This position interacts with customers to provide information in response to inquiries about products and services and to handle and resolve complaints with accuracy and efficiency.Responsibilities:Duties Include: - Receiving and placing customer service telephone calls- Maintaining solid customer relationships by handling questions and concerns with speed and professionalism- Resolving customer complaints, managing database records, drafting status reports on customer service issues- Data entry and research as required to troubleshoot customer problemsWorking hours: 8:00 AM - 5:00 PMSkills:Multi-line Phone skillsPrior experienceAbility to Multi-taskEducation:No Degree RequiredExperience:0-1 yearsQualifications:Problem SolvingGreat Listener and CommunicatorMicrosoft ExcelData EntryHonest Let's Get To Work!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      This position interacts with customers to provide information in response to inquiries about products and services and to handle and resolve complaints with accuracy and efficiency.Responsibilities:Duties Include: - Receiving and placing customer service telephone calls- Maintaining solid customer relationships by handling questions and concerns with speed and professionalism- Resolving customer complaints, managing database records, drafting status reports on customer service issues- Data entry and research as required to troubleshoot customer problemsWorking hours: 8:00 AM - 5:00 PMSkills:Multi-line Phone skillsPrior experienceAbility to Multi-taskEducation:No Degree RequiredExperience:0-1 yearsQualifications:Problem SolvingGreat Listener and CommunicatorMicrosoft ExcelData EntryHonest Let's Get To Work!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Jacksonville, Florida
      • Temp to Perm
      • $17.00 - $19.00 per hour
      • 8:00 AM - 5:00 PM
      The duties of a Collections Specialist include collection calls and/or correspondence in a fast paced goal oriented collections department.Responsibilities:Providing customer service regarding collection issues, process customer refunds, process and review account adjustments, resolve client discrepancies and short payments. Responsible for monitoring and maintaining assigned accounts- Customer calls, account adjustments, small balance write off, customer reconciliations and processing credit memos.Accountable for reducing delinquency for assigned accounts.Perform other assigned tasks and duties necessary to support the Accounts Receivable Department.Enlist the efforts of sales and senior management when necessary to accelerate the collection process.Must communicate & follow up effectively with sales dept regarding customer accounts on a timely basis.Establish and maintain effective and cooperative working relationships with dealers and sales.Working hours: 8:00 AM - 5:00 PMSkills:3-5 years High Volume corporate Collections experience.Knowledge of Billing and Collections proceduresAccounts Receivable knowledge/experience a plusStrong attention to detail, goal orientedEducation:High SchoolExperience:4-7 yearsQualifications:Experience with QuickBooks a plusExperience with Black Knight requiredBilingual a plus, but not required If this sounds like a good fit, please call us today!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      The duties of a Collections Specialist include collection calls and/or correspondence in a fast paced goal oriented collections department.Responsibilities:Providing customer service regarding collection issues, process customer refunds, process and review account adjustments, resolve client discrepancies and short payments. Responsible for monitoring and maintaining assigned accounts- Customer calls, account adjustments, small balance write off, customer reconciliations and processing credit memos.Accountable for reducing delinquency for assigned accounts.Perform other assigned tasks and duties necessary to support the Accounts Receivable Department.Enlist the efforts of sales and senior management when necessary to accelerate the collection process.Must communicate & follow up effectively with sales dept regarding customer accounts on a timely basis.Establish and maintain effective and cooperative working relationships with dealers and sales.Working hours: 8:00 AM - 5:00 PMSkills:3-5 years High Volume corporate Collections experience.Knowledge of Billing and Collections proceduresAccounts Receivable knowledge/experience a plusStrong attention to detail, goal orientedEducation:High SchoolExperience:4-7 yearsQualifications:Experience with QuickBooks a plusExperience with Black Knight requiredBilingual a plus, but not required If this sounds like a good fit, please call us today!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Jacksonville, Florida
      • Temp to Perm
      • $18.00 per hour
      • 8:00 AM - 5:00 PM
      Spherion Jacksonville is looking for a Data Analyst for our client located in Riverside. The Data Analyst position is responsible for analyzing client data, reformatting it into the required template, and reviewing it for accuracy and completion. The ideal Data Analyst is committed to accuracy and efficiency and is comfortable working long hours under tight deadlines. The position requires strong analytical skills as the Data Analyst often handles complex data in multiple formats from multiple sources. The position also requires good communication skills as the Data Analyst provides audits of client data and collaborates closely with team members to problem solve.Responsibilities:- Use critical thinking and technical skills to manipulate client data into the required format and to analyze data for accuracy and completion- Use knowledge of Affordable Care Act regulations to flag possible inconsistencies and errors in client data- Provide concise written feedback on client data- Communicate regularly with team members to resolve questions and provide status updates- Develop technical skills and understanding of regulations to improve accuracy and efficiency- Maintain strict deadlines in a fast-paced environment- Regularly work 40+ hour weeks as workload requires- Load data to proprietary software and troubleshoot errors- Additional duties as requested by managementWorking hours: 8:00 AM - 5:00 PMSkills:- Intermediate-High level knowledge of Excel functions and formulas- Strong analytical and critical thinking skills- Strong attention to detail- Strong team-oriented work ethic- Ability to communicate professionally both verbally and in writing- Ability to learn and retain new information quickly- Strong focus and time management skills- Strong prioritization and organizational skills- Comfortable working independently- Flexible mindset and willingness to take on new challengesEducation:AssociateExperience:1-4 yearsQualifications:- High school diploma or equivalent required- Associate degree preferred- Bachelor's degree preferred- Data processing experience preferred- 3+ years of Excel experience- Familiarity with Microsoft Access is a plus Please call us today if you have the right background for this opportunity!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Spherion Jacksonville is looking for a Data Analyst for our client located in Riverside. The Data Analyst position is responsible for analyzing client data, reformatting it into the required template, and reviewing it for accuracy and completion. The ideal Data Analyst is committed to accuracy and efficiency and is comfortable working long hours under tight deadlines. The position requires strong analytical skills as the Data Analyst often handles complex data in multiple formats from multiple sources. The position also requires good communication skills as the Data Analyst provides audits of client data and collaborates closely with team members to problem solve.Responsibilities:- Use critical thinking and technical skills to manipulate client data into the required format and to analyze data for accuracy and completion- Use knowledge of Affordable Care Act regulations to flag possible inconsistencies and errors in client data- Provide concise written feedback on client data- Communicate regularly with team members to resolve questions and provide status updates- Develop technical skills and understanding of regulations to improve accuracy and efficiency- Maintain strict deadlines in a fast-paced environment- Regularly work 40+ hour weeks as workload requires- Load data to proprietary software and troubleshoot errors- Additional duties as requested by managementWorking hours: 8:00 AM - 5:00 PMSkills:- Intermediate-High level knowledge of Excel functions and formulas- Strong analytical and critical thinking skills- Strong attention to detail- Strong team-oriented work ethic- Ability to communicate professionally both verbally and in writing- Ability to learn and retain new information quickly- Strong focus and time management skills- Strong prioritization and organizational skills- Comfortable working independently- Flexible mindset and willingness to take on new challengesEducation:AssociateExperience:1-4 yearsQualifications:- High school diploma or equivalent required- Associate degree preferred- Bachelor's degree preferred- Data processing experience preferred- 3+ years of Excel experience- Familiarity with Microsoft Access is a plus Please call us today if you have the right background for this opportunity!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Jacksonville, Florida
      • Temp to Perm
      • $18.00 per hour
      • 8:00 AM - 5:00 PM
      Spherion Jacksonville is looking for an Account Manager for our client in Riverside. The Account Manager position is responsible for the implementation of new clients, as well as ongoing management of existing clients. This position requires strong customer service, critical thinking, and time management skills. Individuals in this position are expected to promptly answer emails and phone calls from clients and brokers regarding account inquiries, processing and auditing of client data, and contact clients regarding account information, when necessary.Responsibilities:Work with a team of professionals to complete Affordable Care Act reporting for assigned national customersAct as the main point of contact for all assigned clients and brokersBuild and strengthen client relationships to achieve long-term partnerships- Maintain accurate client records and track contract updates- Liaise between the client and internal teams- Ongoing planning sessions and training to educate clients- Perform regulatory audits- Regularly work 40+ hour weeks as workload requires and as approved by manager- Additional duties as requested by managementWorking hours: 8:00 AM - 5:00 PMSkills:- Communicate effectively in both written and verbal form- Professional- Experience in delivering client-focused solutions based on customer needs- Ability to work both independently and as part of a team- Manage time-sensitive tasks effectively- Above average knowledge of Excel, Word, and PowerPoint- Exceptional decision-making, organizational, and administrative skills- Flexible mindset and willingness to take on new challenges- Thrive in a fast-paced environment- Maintain strict deadlines- Attention to detailEducation:AssociateExperience:1-4 yearsQualifications:- High school diploma or equivalent required- Associate degree preferred- Bachelor's degree preferred- Customer service/account management experience required- Sales Please call us today if this is a good fit for you!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Spherion Jacksonville is looking for an Account Manager for our client in Riverside. The Account Manager position is responsible for the implementation of new clients, as well as ongoing management of existing clients. This position requires strong customer service, critical thinking, and time management skills. Individuals in this position are expected to promptly answer emails and phone calls from clients and brokers regarding account inquiries, processing and auditing of client data, and contact clients regarding account information, when necessary.Responsibilities:Work with a team of professionals to complete Affordable Care Act reporting for assigned national customersAct as the main point of contact for all assigned clients and brokersBuild and strengthen client relationships to achieve long-term partnerships- Maintain accurate client records and track contract updates- Liaise between the client and internal teams- Ongoing planning sessions and training to educate clients- Perform regulatory audits- Regularly work 40+ hour weeks as workload requires and as approved by manager- Additional duties as requested by managementWorking hours: 8:00 AM - 5:00 PMSkills:- Communicate effectively in both written and verbal form- Professional- Experience in delivering client-focused solutions based on customer needs- Ability to work both independently and as part of a team- Manage time-sensitive tasks effectively- Above average knowledge of Excel, Word, and PowerPoint- Exceptional decision-making, organizational, and administrative skills- Flexible mindset and willingness to take on new challenges- Thrive in a fast-paced environment- Maintain strict deadlines- Attention to detailEducation:AssociateExperience:1-4 yearsQualifications:- High school diploma or equivalent required- Associate degree preferred- Bachelor's degree preferred- Customer service/account management experience required- Sales Please call us today if this is a good fit for you!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Jacksonville, Florida
      • Temp to Perm
      • $16.50 per hour
      • 8:00 AM - 5:00 PM
      Spherion Jacksonville is looking for a Collections Specialist for our client near St. John's Town Center.Responsibilities:- Run and review customer aging on a weekly basis and address delinquencies- Outbound calls to accounts with past due balances to determine reason for nonpayment- Maintain detailed account notes and follow up information regarding collection calls and status- Make suggestions to improve processes that allow customers to pay invoices within terms- Respond to phone, email, and fax requests from customers for invoice copies, statement copies, proof of deliveries, and other necessary information to allow customers to make payments- Input customer credit card payments/refunds into the system- Resolve customer short payments by determining if credits or repayments are required- Work with appropriate departments to resolve invoice discrepancies related to pricing, tax, or shipping, or duplicate billings- Identify unapplied cash payments and submit requests to match up payments and invoices accurately- Request tax exemption certificates and ensure accounts maintain current exemption status- Assist in managing shared mailbox with incoming customer requests- Recognize when accounts should be escalated for non-payment and take appropriate action to resolve balances- Effectively communicate with Sales Reps when they need to be informed about account status or involved in resolving non-payment issues- Submit electronic billing through customer portals- Maintain bookkeeping databases and spreadsheets, updating information as needed- Communicate with previous clients and customers to request payment and arrange payment plans- Collect payment from customers and accurately record it into the system- Create reports and balance sheets that document overall profits and losses- Update client accounts based on payment or contact informationWorking hours: 8:00 AM - 5:00 PMSkills:- Typing/computer keyboard- Utilize computer software- Retrieve and compile information- Maintain records/logs- Verify data and information- Organize and prioritize information/tasks- Operate office equipment- Verbal communication- Written communication- Investigate, evaluate, recommend action- Basic mathematical concepts (e.g. add, subtract)Education:High SchoolExperience:1-4 yearsQualifications:- High School Diploma or Equivalent- Prior Accounting experience or equivalent combination of education and experience- Ability to develop and maintain collaborative relationships with all levels within the organization- Possess intermediate to advanced level knowledge of Microsoft Office software applications- Use of SAP- 1-3 years experience in Accounts Receivable Please call us today if this sounds like the position you've been looking for!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Spherion Jacksonville is looking for a Collections Specialist for our client near St. John's Town Center.Responsibilities:- Run and review customer aging on a weekly basis and address delinquencies- Outbound calls to accounts with past due balances to determine reason for nonpayment- Maintain detailed account notes and follow up information regarding collection calls and status- Make suggestions to improve processes that allow customers to pay invoices within terms- Respond to phone, email, and fax requests from customers for invoice copies, statement copies, proof of deliveries, and other necessary information to allow customers to make payments- Input customer credit card payments/refunds into the system- Resolve customer short payments by determining if credits or repayments are required- Work with appropriate departments to resolve invoice discrepancies related to pricing, tax, or shipping, or duplicate billings- Identify unapplied cash payments and submit requests to match up payments and invoices accurately- Request tax exemption certificates and ensure accounts maintain current exemption status- Assist in managing shared mailbox with incoming customer requests- Recognize when accounts should be escalated for non-payment and take appropriate action to resolve balances- Effectively communicate with Sales Reps when they need to be informed about account status or involved in resolving non-payment issues- Submit electronic billing through customer portals- Maintain bookkeeping databases and spreadsheets, updating information as needed- Communicate with previous clients and customers to request payment and arrange payment plans- Collect payment from customers and accurately record it into the system- Create reports and balance sheets that document overall profits and losses- Update client accounts based on payment or contact informationWorking hours: 8:00 AM - 5:00 PMSkills:- Typing/computer keyboard- Utilize computer software- Retrieve and compile information- Maintain records/logs- Verify data and information- Organize and prioritize information/tasks- Operate office equipment- Verbal communication- Written communication- Investigate, evaluate, recommend action- Basic mathematical concepts (e.g. add, subtract)Education:High SchoolExperience:1-4 yearsQualifications:- High School Diploma or Equivalent- Prior Accounting experience or equivalent combination of education and experience- Ability to develop and maintain collaborative relationships with all levels within the organization- Possess intermediate to advanced level knowledge of Microsoft Office software applications- Use of SAP- 1-3 years experience in Accounts Receivable Please call us today if this sounds like the position you've been looking for!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Madison, Wisconsin
      • Temporary
      • $18.50 - $19.00 per hour
      • 8:00 AM - 5:00 PM
      Spherion is currently recruiting for our network technologies company located in Middleton, WI. This company was founded in 1993 with core values that have never changed, "we deliver what we promise, pursuing quality results with the utmost integrity." As a leading edge technology services company, they provide communications and infrastructure solutions for top companies nationwide.Responsibilities:In-bound calls from the NET Service queue for field reporting status or requesting directionOut-bound calling to field technical staff or partners to gather status or provide direction when the scope of issue has created a scenario that requires immediate and repeated contactEnsure that the field technical staff or partners time spent onsite is utilized in the most efficient fashion possibleDocument the status on progress and provide direction as needed to technical staff or partners in the field performing work on service requestsEnsure all necessary onsite arrangements or customer provided and/or shipped equipment have been made prior to scheduling of techniciansEntering updates in customer databases per established NET best practices and (or) customer requirements.Closing out completed service requests in NET internal and/or customer databaseOut-bound calling to dispatched technicians to gather status on service requests in which the ETA or anticipated completion time requirement has been exceeded.Inbound call reception and issue based call sorting for field technicians use onsite at customer locations for service requests.All other tasks as assigned.Working hours: 8:00 AM - 5:00 PMSkills:Experience directly scheduling or fulfilling a service related field technician role that involved interaction with customer employees on location.Proven ability to effectively work in a team oriented, non-confrontational environment, with customers and all other departmentsExcellent communication skills, both written and verbal; that include the ability to write reports, business correspondence, and to communicate effectively at all levels of the organization.Education:High SchoolExperience:1-4 yearsQualifications:These physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable an individual with disabilities to perform the essential job responsibilities.Work is primarily performed in an office environment with minimal exposure to injury. Must be able to lift and move up to 25 pounds.Ongoing daily use of computers and telephone.Walk, sit, stand, bend, climb, and use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; balance; stoop; talk, hear, read, count, and write.Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to focus.Interaction with people, working around people, planning of activities, making judgments in emergency situations, frequent changes in duties and volume of work, intra-organizational communicationLow to moderate noise level consistent with an office environment. If you have a passion for customer service and providing direction, then this could be a role for you!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Spherion is currently recruiting for our network technologies company located in Middleton, WI. This company was founded in 1993 with core values that have never changed, "we deliver what we promise, pursuing quality results with the utmost integrity." As a leading edge technology services company, they provide communications and infrastructure solutions for top companies nationwide.Responsibilities:In-bound calls from the NET Service queue for field reporting status or requesting directionOut-bound calling to field technical staff or partners to gather status or provide direction when the scope of issue has created a scenario that requires immediate and repeated contactEnsure that the field technical staff or partners time spent onsite is utilized in the most efficient fashion possibleDocument the status on progress and provide direction as needed to technical staff or partners in the field performing work on service requestsEnsure all necessary onsite arrangements or customer provided and/or shipped equipment have been made prior to scheduling of techniciansEntering updates in customer databases per established NET best practices and (or) customer requirements.Closing out completed service requests in NET internal and/or customer databaseOut-bound calling to dispatched technicians to gather status on service requests in which the ETA or anticipated completion time requirement has been exceeded.Inbound call reception and issue based call sorting for field technicians use onsite at customer locations for service requests.All other tasks as assigned.Working hours: 8:00 AM - 5:00 PMSkills:Experience directly scheduling or fulfilling a service related field technician role that involved interaction with customer employees on location.Proven ability to effectively work in a team oriented, non-confrontational environment, with customers and all other departmentsExcellent communication skills, both written and verbal; that include the ability to write reports, business correspondence, and to communicate effectively at all levels of the organization.Education:High SchoolExperience:1-4 yearsQualifications:These physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable an individual with disabilities to perform the essential job responsibilities.Work is primarily performed in an office environment with minimal exposure to injury. Must be able to lift and move up to 25 pounds.Ongoing daily use of computers and telephone.Walk, sit, stand, bend, climb, and use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; balance; stoop; talk, hear, read, count, and write.Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to focus.Interaction with people, working around people, planning of activities, making judgments in emergency situations, frequent changes in duties and volume of work, intra-organizational communicationLow to moderate noise level consistent with an office environment. If you have a passion for customer service and providing direction, then this could be a role for you!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Madison, Wisconsin
      • Temporary
      • $19.00 - $20.00 per hour
      • 7:00 AM - 5:00 PM
      Spherion is currently recruiting for several temp-to-hire medical receptionists who have Epic technology experience for our westside healthcare company, Associated Physicians. AP's mission is to provide safe, caring, and unbiased medical treatment in an environment that is inclusive of everyone. There are several opportunities that we are hiring for. The tasks may vary from working with the Physcial Therapy team to the Registration team or even directly with Patient Services.The Patient Services Representative, under the general supervision of the Reception Supervisor, promptly answers incoming clinic calls; takes messages; schedules appointments for pediatrics, internal medicine, and OB/GYN; and directs calls to the appropriate staff person or department. The Patient Services Representative is also responsible for patient registration, check in, and payment collection.Responsibilities:Immediately acknowledges and greets patients and others in a positive and helpful manner.Answers telephone in a pleasant and professional manner, identifying department and name.Schedules appointments and notifies patient of need to bring necessary identification, and insurance, financial and/or legal documents.Schedules, reschedules, cancels and coordinates patient appointments per provider protocol, ensuring that patient is aware of all necessary post-appointment care and future appointments.Completes any pre- visit questionnaires and screening with the patient.Builds and maintains provider schedules. Accurately schedules, reschedules, cancels, and coordinates patient appointments per protocol.Verifies demographic and insurance information. Schedules patients for follow-up appointments and procedures.Contacts patients 1-2 days prior to appointment to confirm appointment.Checks patients in and verifies patient demographic, insurance and primary careprovider (PCP) information and accurately updates information.Privacy Notice and other forms such as Care Everywhere, MyChart enrollment and other items as needed.Copies necessary patient documents. Explains financial and clinic policies.Enters necessary patient memos in Epic or refers patient to registration staff for further assistance. Notifies provider/nursing staff of patient?s arrival via computer.Monitors waiting room, notifying appropriate staff of concerns.Reviews patient notes and follows through on requests from business office (e.g. checking for payment before scheduling, directing patient to registration for copy of insurance card, etc.).Identifies accounts to be combined or separated and provides account information to appropriate business office staff.Refers patient concerns to Reception or Business Office Supervisor, or Director of Business Operations.Reviews patient?s account and provides necessary assistance. Accepts payments in person and provides receipt.Collects copays and patient balances. Accurately balances cash drawer at beginning and end of shift.Releases copies of prepared medical records to patients or other authorized individuals.Provides documents and forms, written prescriptions and drug samples to patients as directed.Communicates regularly with providers and nurses to ensure practices run smoothly and efficiently.Maintains adequate level of office supplies and forms, ordering office supplies as necessary.Working hours: 7:00 AM - 5:00 PMSkills:PC/typing and telephone experience; pleasant, outgoing personalityAbility to perform multiple tasks in a fast-paced environmentAbility to maintain patient confidentialityExcellent organization, planning, and prioritization skillsClear and effective written and verbal communication skillsAbility to establish and maintain effective working relationships with physicians, staff, patients, other healthcare facilities, service providers, and general public- Knowledge of clinic policies and procedures related to infection control, environmental safety, and patient confidentiality.Knowledge or experience with health or dental plans, third party payers, CPT and ICD coding, and medical terminology; and cash handling experience preferred.Education:High SchoolExperience:1-4 yearsQualifications:High school diploma or equivalentPrior reception, registration or insurance experiencePC/typing and telephone experiencepleasant, outgoing personalityability to perform multiple tasks in a fast-paced environmentability to maintain patient confidentialityexcellent organization, planning, and prioritization skillsclear and effective written and verbal communication skillsability to establish and maintain effective working relationships with physicians, staff, patients, other healthcare facilities, service providers, and general publicand knowledge of clinic policies and procedures related to infection control, environmental safety, and patient confidentiality Previous experience in medical, dental or insurance settingKnowledge or experience with health or dental plans, third party payers, CPT and ICD coding, and medical terminologyCash handling experiencePrior Epic experience is highly preferredSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Spherion is currently recruiting for several temp-to-hire medical receptionists who have Epic technology experience for our westside healthcare company, Associated Physicians. AP's mission is to provide safe, caring, and unbiased medical treatment in an environment that is inclusive of everyone. There are several opportunities that we are hiring for. The tasks may vary from working with the Physcial Therapy team to the Registration team or even directly with Patient Services.The Patient Services Representative, under the general supervision of the Reception Supervisor, promptly answers incoming clinic calls; takes messages; schedules appointments for pediatrics, internal medicine, and OB/GYN; and directs calls to the appropriate staff person or department. The Patient Services Representative is also responsible for patient registration, check in, and payment collection.Responsibilities:Immediately acknowledges and greets patients and others in a positive and helpful manner.Answers telephone in a pleasant and professional manner, identifying department and name.Schedules appointments and notifies patient of need to bring necessary identification, and insurance, financial and/or legal documents.Schedules, reschedules, cancels and coordinates patient appointments per provider protocol, ensuring that patient is aware of all necessary post-appointment care and future appointments.Completes any pre- visit questionnaires and screening with the patient.Builds and maintains provider schedules. Accurately schedules, reschedules, cancels, and coordinates patient appointments per protocol.Verifies demographic and insurance information. Schedules patients for follow-up appointments and procedures.Contacts patients 1-2 days prior to appointment to confirm appointment.Checks patients in and verifies patient demographic, insurance and primary careprovider (PCP) information and accurately updates information.Privacy Notice and other forms such as Care Everywhere, MyChart enrollment and other items as needed.Copies necessary patient documents. Explains financial and clinic policies.Enters necessary patient memos in Epic or refers patient to registration staff for further assistance. Notifies provider/nursing staff of patient?s arrival via computer.Monitors waiting room, notifying appropriate staff of concerns.Reviews patient notes and follows through on requests from business office (e.g. checking for payment before scheduling, directing patient to registration for copy of insurance card, etc.).Identifies accounts to be combined or separated and provides account information to appropriate business office staff.Refers patient concerns to Reception or Business Office Supervisor, or Director of Business Operations.Reviews patient?s account and provides necessary assistance. Accepts payments in person and provides receipt.Collects copays and patient balances. Accurately balances cash drawer at beginning and end of shift.Releases copies of prepared medical records to patients or other authorized individuals.Provides documents and forms, written prescriptions and drug samples to patients as directed.Communicates regularly with providers and nurses to ensure practices run smoothly and efficiently.Maintains adequate level of office supplies and forms, ordering office supplies as necessary.Working hours: 7:00 AM - 5:00 PMSkills:PC/typing and telephone experience; pleasant, outgoing personalityAbility to perform multiple tasks in a fast-paced environmentAbility to maintain patient confidentialityExcellent organization, planning, and prioritization skillsClear and effective written and verbal communication skillsAbility to establish and maintain effective working relationships with physicians, staff, patients, other healthcare facilities, service providers, and general public- Knowledge of clinic policies and procedures related to infection control, environmental safety, and patient confidentiality.Knowledge or experience with health or dental plans, third party payers, CPT and ICD coding, and medical terminology; and cash handling experience preferred.Education:High SchoolExperience:1-4 yearsQualifications:High school diploma or equivalentPrior reception, registration or insurance experiencePC/typing and telephone experiencepleasant, outgoing personalityability to perform multiple tasks in a fast-paced environmentability to maintain patient confidentialityexcellent organization, planning, and prioritization skillsclear and effective written and verbal communication skillsability to establish and maintain effective working relationships with physicians, staff, patients, other healthcare facilities, service providers, and general publicand knowledge of clinic policies and procedures related to infection control, environmental safety, and patient confidentiality Previous experience in medical, dental or insurance settingKnowledge or experience with health or dental plans, third party payers, CPT and ICD coding, and medical terminologyCash handling experiencePrior Epic experience is highly preferredSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
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