Primarily responsible for providing effective customer service for all assigned customers by utilizing competent knowledge of PCB assembly process from quote to finished product.General Purpose: Customer relations, problem resolution, time managementResponsibilities:Essential Job Functions: Provide timely and accurate information to incoming customer order status and product requests Process customer orders/changes according to established policies and procedures Process customer RMA according to established policies and procedures Work closely with the engineering and production managers to ensure accurate WO expectations Must partner with the purchasing, engineering and production department to provide customers with service Must address customer inquiries and ensure effective and long-term satisfaction/problem resolution Participate in company or special training classes with emphasis on employee improvement Provide timely feedback to the company regarding customer concerns Perform other related duties as assigned Regular attendanceWorking hours: 8:00 AM - 4:30 PMSkills:Essential skills and experience: Technical knowledge of PCB manufacturing Excellent interpersonal and communication skills by phone, e-mail, in-person Requires resolve to follow through until satisfactory resolution is made Time management: ability to organize and manage multiple priorities Basic Microsoft Office proficiency: Word and Excel Ability to work well independently and within a team Ability to gather and analyze information Ability to learn through shadowing and following documented procedures Ability to work under pressure Commitment to company values Customer service experience Strong customer orientation Basic computer proficiency: ability to learn and use ERP system Customer service experience in a manufacturing environment a plus Working knowledge of AS9100, ISO 13485 a plusEducation:AssociateExperience:4-7 yearsQualifications:- Previous job experience dealing with handling or sales of electronic components- Previous job experience dealing with sales or production of printed circuit board assemblies- Customer service experienceEducation: Minimum of a 2 year degree in electronics/business or 2 years of sales and customer service experience within related field.Physical demands and work environment:Physical demands: while performing the duties of this job, employee is required to walk, sit, use computer, use phone, and interact with customers and employees. Sitting most shift with computer and phone use. May be needed to lift up to 10 pounds. Minimal travel may be needed from time to time.Work environment: while performing the duties of this job, employee may be exposed to office conversations and company radio. Open office floor plan. Minimal travel may be needed from time to time including but not limited to customer on-sites, trade shows, or conventions. Apply today, or email patrickmcnealy@spherion.com for more information.Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
Primarily responsible for providing effective customer service for all assigned customers by utilizing competent knowledge of PCB assembly process from quote to finished product.General Purpose: Customer relations, problem resolution, time managementResponsibilities:Essential Job Functions: Provide timely and accurate information to incoming customer order status and product requests Process customer orders/changes according to established policies and procedures Process customer RMA according to established policies and procedures Work closely with the engineering and production managers to ensure accurate WO expectations Must partner with the purchasing, engineering and production department to provide customers with service Must address customer inquiries and ensure effective and long-term satisfaction/problem resolution Participate in company or special training classes with emphasis on employee improvement Provide timely feedback to the company regarding customer concerns Perform other related duties as assigned Regular attendanceWorking hours: 8:00 AM - 4:30 PMSkills:Essential skills and experience: Technical knowledge of PCB manufacturing Excellent interpersonal and communication skills by phone, e-mail, in-person Requires resolve to follow through until satisfactory resolution is made Time management: ability to organize and manage multiple priorities Basic Microsoft Office proficiency: Word and Excel Ability to work well independently and within a team Ability to gather and analyze information Ability to learn through shadowing and following documented procedures Ability to work under pressure Commitment to company values Customer service experience Strong customer orientation Basic computer proficiency: ability to learn and use ERP system Customer service experience in a manufacturing environment a plus Working knowledge of AS9100, ISO 13485 a plusEducation:AssociateExperience:4-7 yearsQualifications:- Previous job experience dealing with handling or sales of electronic components- Previous job experience dealing with sales or production of printed circuit board assemblies- Customer service experienceEducation: Minimum of a 2 year degree in electronics/business or 2 years of sales and customer service experience within related field.Physical demands and work environment:Physical demands: while performing the duties of this job, employee is required to walk, sit, use computer, use phone, and interact with customers and employees. Sitting most shift with computer and phone use. May be needed to lift up to 10 pounds. Minimal travel may be needed from time to time.Work environment: while performing the duties of this job, employee may be exposed to office conversations and company radio. Open office floor plan. Minimal travel may be needed from time to time including but not limited to customer on-sites, trade shows, or conventions. Apply today, or email patrickmcnealy@spherion.com for more information.Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
Primarily responsible for providing effective customer service for all assigned customers by utilizing competent knowledge of PCB assembly process from quote to finished product.General Purpose: Customer relations, problem resolution, time managementEssential Job Functions:Provide timely and accurate information to incoming customer order status and product requestsProcess customer orders/changes according to established policies and proceduresProcess customer RMA according to established policies and proceduresWork closely with the engineering and production managers to ensure accurate WO expectationsMust partner with the purchasing, engineering and production department to provide customers with serviceMust address customer inquiries and ensure effective and long-term satisfaction/problem resolutionParticipate in company or special training classes with emphasis on employee improvementProvide timely feedback to the company regarding customer concernsEssential skills and experience:Technical knowledge of PCB manufacturingExcellent interpersonal and communication skills by phone, e-mail, in-personRequires resolve to follow through until satisfactory resolution is madeTime management: ability to organize and manage multiple prioritiesBasic Microsoft Office proficiency: Word and ExcelAbility to work well independently and within a teamAbility to gather and analyze informationAbility to learn through shadowing and following documented proceduresAbility to work under pressureCommitment to company valuesCustomer service experienceStrong customer orientationBasic computer proficiency: ability to learn and use ERP systemCustomer service experience in a manufacturing environment a plusWorking knowledge of AS9100, ISO 13485 a plusQualifications:Previous job experience dealing with handling or sales of electronic components Previous job experience dealing with sales or production of printed circuit board assemblies Customer service experienceEducation: Minimum of a 2 year degree in electronics/business or 2 years of sales and customer service experience within related field.Physical demands and work environment:Physical demands: while performing the duties of this job, employee is required to walk, sit, use computer, use phone, and interact with customers and employees. Sitting most shift with computer and phone use. May be needed to lift up to 10 pounds. Minimal travel may be needed from time to time.Work environment: while performing the duties of this job, employee may be exposed to office conversations and company radio. Open office floor plan. Minimal travel may be needed from time to time including but not limited to customer on-sites, trade shows, or conventions.Apply today at www.spherion.com, or email patrickmcnealy@spherion.comSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
Primarily responsible for providing effective customer service for all assigned customers by utilizing competent knowledge of PCB assembly process from quote to finished product.General Purpose: Customer relations, problem resolution, time managementEssential Job Functions:Provide timely and accurate information to incoming customer order status and product requestsProcess customer orders/changes according to established policies and proceduresProcess customer RMA according to established policies and proceduresWork closely with the engineering and production managers to ensure accurate WO expectationsMust partner with the purchasing, engineering and production department to provide customers with serviceMust address customer inquiries and ensure effective and long-term satisfaction/problem resolutionParticipate in company or special training classes with emphasis on employee improvementProvide timely feedback to the company regarding customer concernsEssential skills and experience:Technical knowledge of PCB manufacturingExcellent interpersonal and communication skills by phone, e-mail, in-personRequires resolve to follow through until satisfactory resolution is madeTime management: ability to organize and manage multiple prioritiesBasic Microsoft Office proficiency: Word and ExcelAbility to work well independently and within a teamAbility to gather and analyze informationAbility to learn through shadowing and following documented proceduresAbility to work under pressureCommitment to company valuesCustomer service experienceStrong customer orientationBasic computer proficiency: ability to learn and use ERP systemCustomer service experience in a manufacturing environment a plusWorking knowledge of AS9100, ISO 13485 a plusQualifications:Previous job experience dealing with handling or sales of electronic components Previous job experience dealing with sales or production of printed circuit board assemblies Customer service experienceEducation: Minimum of a 2 year degree in electronics/business or 2 years of sales and customer service experience within related field.Physical demands and work environment:Physical demands: while performing the duties of this job, employee is required to walk, sit, use computer, use phone, and interact with customers and employees. Sitting most shift with computer and phone use. May be needed to lift up to 10 pounds. Minimal travel may be needed from time to time.Work environment: while performing the duties of this job, employee may be exposed to office conversations and company radio. Open office floor plan. Minimal travel may be needed from time to time including but not limited to customer on-sites, trade shows, or conventions.Apply today at www.spherion.com, or email patrickmcnealy@spherion.comSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
This position is critical to our Support Team and the client. The Support Specialist responds to client queries in a timely and accurate way, via phone, email or chat identifying client needs and assists with resolutions we serve by providing effective, accurate and timely bilingual communication and exceptional client services.Responsibilities:Communicate verbally and in writing with clarity and accuracyProvide real-time support for clients when faced with immediate issuesFollow best practices for resolving client issuesWorking ConditionsThe Support Specialist works in an air conditioned, office environment with extended periods of time typing, working on a computer, answering phone calls, and sitting. Day to day responsibilities require little to no repeated crouching, climbing, kneeling, pulling/pushing more than 10 lbs., squatting, and reaching above the shoulders.Working hours: 11:00 AM - 7:00 PMSkills:Field questions and issues, providing input and routing to appropriate team leadershipMaintain customer accounts and records of customer interactions with details of inquiries, issues, or comments in SalesforceComplete other duties as assignedEducation:High SchoolExperience:1-4 yearsQualifications:Fluent proficiency in Spanish2 years?? experience in customer relationsIntermediate proficiency in MS ExcelHigh School Diploma or equivalentExcellent people and communication skills, including active listeningSelf-motivated, team player with solid multi-tasking, time management and organizational expertiseAbility to manage multiple projects, people, and tasks with often changing prioritiesIdeal candidate is customer-focused, action oriented, and committed to driving and contributing to overall team resultsProficient computer skills with ability to learn new CRM software Schedule:Hours: Tuesday-Friday 11:00 am-7:00 pm, Saturday 1-9 pm varies as neededPosition Type: Full-Time (Non-Exempt)Ready to take the next step? Please apply with an up-to-date resume today!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
This position is critical to our Support Team and the client. The Support Specialist responds to client queries in a timely and accurate way, via phone, email or chat identifying client needs and assists with resolutions we serve by providing effective, accurate and timely bilingual communication and exceptional client services.Responsibilities:Communicate verbally and in writing with clarity and accuracyProvide real-time support for clients when faced with immediate issuesFollow best practices for resolving client issuesWorking ConditionsThe Support Specialist works in an air conditioned, office environment with extended periods of time typing, working on a computer, answering phone calls, and sitting. Day to day responsibilities require little to no repeated crouching, climbing, kneeling, pulling/pushing more than 10 lbs., squatting, and reaching above the shoulders.Working hours: 11:00 AM - 7:00 PMSkills:Field questions and issues, providing input and routing to appropriate team leadershipMaintain customer accounts and records of customer interactions with details of inquiries, issues, or comments in SalesforceComplete other duties as assignedEducation:High SchoolExperience:1-4 yearsQualifications:Fluent proficiency in Spanish2 years?? experience in customer relationsIntermediate proficiency in MS ExcelHigh School Diploma or equivalentExcellent people and communication skills, including active listeningSelf-motivated, team player with solid multi-tasking, time management and organizational expertiseAbility to manage multiple projects, people, and tasks with often changing prioritiesIdeal candidate is customer-focused, action oriented, and committed to driving and contributing to overall team resultsProficient computer skills with ability to learn new CRM software Schedule:Hours: Tuesday-Friday 11:00 am-7:00 pm, Saturday 1-9 pm varies as neededPosition Type: Full-Time (Non-Exempt)Ready to take the next step? Please apply with an up-to-date resume today!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
This person is the main point of contact for the OAM (After-Market), and OEM (Original Equipment Manufacturing) customer base. Responsible for order entry, return material authorization (RMA) and initial 8D/CCR response. lead-time negotiation/presentation. In addition to working and speaking with the customer base, frequent, proactive communication with Operations, Planning, Quality, Accounting and Technical (Engineering/Chemistry) will be required in order to deliver the highest level of customer satisfaction and care.Minimum 2 years experience required.Responsibilities:- Will coordinate activities with Business Control Manager.- Maintain contact with customers concerning delivery information (standard and expedites) and coordination of miscellaneous needs.- Will handle inbound calls and emails and will deliver responses via the same media. In some instances, will make proactive follow-up sales-type calls making decisions and recommendations as to what course of action to pursue next.- Purchase (Contract) Order review and report back to the customer for disposition.- Checking/verifying cure dates per customer demands is part of the review process.- Purchase Order Entry/ releases and acknowledgements back to the customer.- Initiate the Return Material Authorization (RMA) and initial 8D/CCR response and process through IQS. Enter replacement orders as needed.- Will follow up with Sales; Marketing and/or Customer Service Manager on all pricing discrepancies.- Will be familiar with Company website and will direct customers to utilize site for miscellaneous transactions including stock checking, order entry and order status- Assists in physical inventory counts and/ or data entry. Will provide lab reports, certificates of conformance, etc. per customer requests.- Will follow up with Customer Service Manager, Sr. Customer Service Rep or Sales & Marketing on all address changes/ additions and all customer perm note changes or additions.- Will submit DCN's (Document Change Notice) in IQS as needed.- Will fill out and submit ECN's (Electronic Change Notice) and APCO request forms to technical as needed.- Will attend internal meeting/ customer conference calls as needed.- Will attend customer required portal/ website trainings when needed.- Will gather all documents required for internal/ external audits.- Will comply with Company retention policy/ file all documents as required.Working hours: 8:00 AM - 5:00 PMSkills:Computer related skills:REQUIRED- Microsoft Word- Microsoft Excel- Microsoft OutlookPREFERRED- SAP SoftwareEducation:High SchoolExperience:1-4 yearsQualifications:EDUCATION - High School Diploma or GED If you feel this position is the right job for you, please apply online at www.spherion.com/applySpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
This person is the main point of contact for the OAM (After-Market), and OEM (Original Equipment Manufacturing) customer base. Responsible for order entry, return material authorization (RMA) and initial 8D/CCR response. lead-time negotiation/presentation. In addition to working and speaking with the customer base, frequent, proactive communication with Operations, Planning, Quality, Accounting and Technical (Engineering/Chemistry) will be required in order to deliver the highest level of customer satisfaction and care.Minimum 2 years experience required.Responsibilities:- Will coordinate activities with Business Control Manager.- Maintain contact with customers concerning delivery information (standard and expedites) and coordination of miscellaneous needs.- Will handle inbound calls and emails and will deliver responses via the same media. In some instances, will make proactive follow-up sales-type calls making decisions and recommendations as to what course of action to pursue next.- Purchase (Contract) Order review and report back to the customer for disposition.- Checking/verifying cure dates per customer demands is part of the review process.- Purchase Order Entry/ releases and acknowledgements back to the customer.- Initiate the Return Material Authorization (RMA) and initial 8D/CCR response and process through IQS. Enter replacement orders as needed.- Will follow up with Sales; Marketing and/or Customer Service Manager on all pricing discrepancies.- Will be familiar with Company website and will direct customers to utilize site for miscellaneous transactions including stock checking, order entry and order status- Assists in physical inventory counts and/ or data entry. Will provide lab reports, certificates of conformance, etc. per customer requests.- Will follow up with Customer Service Manager, Sr. Customer Service Rep or Sales & Marketing on all address changes/ additions and all customer perm note changes or additions.- Will submit DCN's (Document Change Notice) in IQS as needed.- Will fill out and submit ECN's (Electronic Change Notice) and APCO request forms to technical as needed.- Will attend internal meeting/ customer conference calls as needed.- Will attend customer required portal/ website trainings when needed.- Will gather all documents required for internal/ external audits.- Will comply with Company retention policy/ file all documents as required.Working hours: 8:00 AM - 5:00 PMSkills:Computer related skills:REQUIRED- Microsoft Word- Microsoft Excel- Microsoft OutlookPREFERRED- SAP SoftwareEducation:High SchoolExperience:1-4 yearsQualifications:EDUCATION - High School Diploma or GED If you feel this position is the right job for you, please apply online at www.spherion.com/applySpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
We are hiring for a direct hire Customer Service Billing Representative to provide exceptional customer service, provide billing information, communication of shipment details and resolve invoice issues for a growing company!Responsibilities:-Enter orders, credits and shipping information into SAP system-Audit orders and inform customers of shipping dates and any anticipated delays-Review orders through web-based portals, spreadsheets and SAP system-Assist Accounts Receivable department with invoice discrepancies-Handle customer concerns and complaints-Able to negotiate with clients and customers-Anticipate delivery delays and meet the demands of customers timelyWorking hours: 8:00 AM - 5:00 PMSkills:Highly organized and detail orientedAble to work on a team and independentlyCustomer focused mentalityExcellent verbal and written communication skillsAble to listen, be flexible and problem solveEducation:AssociateExperience:1-4 yearsQualifications:Associate Degree or one to three years related experience Proficient with MS Office Suites, SAP and CRM systemsPrevious Accounts Receivable, customer service and manufacturing experience requiredPositive attitude and can do mentality Apply today at www.spherion.com!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
We are hiring for a direct hire Customer Service Billing Representative to provide exceptional customer service, provide billing information, communication of shipment details and resolve invoice issues for a growing company!Responsibilities:-Enter orders, credits and shipping information into SAP system-Audit orders and inform customers of shipping dates and any anticipated delays-Review orders through web-based portals, spreadsheets and SAP system-Assist Accounts Receivable department with invoice discrepancies-Handle customer concerns and complaints-Able to negotiate with clients and customers-Anticipate delivery delays and meet the demands of customers timelyWorking hours: 8:00 AM - 5:00 PMSkills:Highly organized and detail orientedAble to work on a team and independentlyCustomer focused mentalityExcellent verbal and written communication skillsAble to listen, be flexible and problem solveEducation:AssociateExperience:1-4 yearsQualifications:Associate Degree or one to three years related experience Proficient with MS Office Suites, SAP and CRM systemsPrevious Accounts Receivable, customer service and manufacturing experience requiredPositive attitude and can do mentality Apply today at www.spherion.com!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
We're looking for a customer oriented individual to work with an engineering team to help resolve issues for customers. You will assist customers by collaborating with cross functional teammates to address the customers'unique building requirements. If you are a problem solver who likes to help people this could be the role for you!Responsibilities:- Prepare service parts and production parts orders based on customer requests.- Receive customer calls and record issues and or complaints and record these into the CRM database and initiate corrective action plans.- Input information to CRM, Navision and related sales information systems.- Having the ability to work in a fast paced, sometimes stressful environment.- Having the ability to deal with sometimes upset and demanding Customers or field crews.- Work directly with Engineering to determine errors and resolve field issues.- Receive calls from building installers and answer their question regarding job site part components or building drawings.- Work directly with Regional Sales Managers and customers to get customer service issues properly defined and resolved.- Respond to customer information requests collaborating with other departments for appropriate responses.- Answer incoming phone calls and routing the caller to the appropriate person or department.Working hours: 8:00 AM - 8:00 PMSkills:- Candidates with knowledge of building systems, structural design, products and services are preferred.- Experience with Microsoft Office products including CRM and Excel would be preferred.- Having the capability to read and understand Engineering drawings a plus.Education:AssociateExperience:1-4 yearsQualifications:- Degree in business or construction management. Apply Today!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
We're looking for a customer oriented individual to work with an engineering team to help resolve issues for customers. You will assist customers by collaborating with cross functional teammates to address the customers'unique building requirements. If you are a problem solver who likes to help people this could be the role for you!Responsibilities:- Prepare service parts and production parts orders based on customer requests.- Receive customer calls and record issues and or complaints and record these into the CRM database and initiate corrective action plans.- Input information to CRM, Navision and related sales information systems.- Having the ability to work in a fast paced, sometimes stressful environment.- Having the ability to deal with sometimes upset and demanding Customers or field crews.- Work directly with Engineering to determine errors and resolve field issues.- Receive calls from building installers and answer their question regarding job site part components or building drawings.- Work directly with Regional Sales Managers and customers to get customer service issues properly defined and resolved.- Respond to customer information requests collaborating with other departments for appropriate responses.- Answer incoming phone calls and routing the caller to the appropriate person or department.Working hours: 8:00 AM - 8:00 PMSkills:- Candidates with knowledge of building systems, structural design, products and services are preferred.- Experience with Microsoft Office products including CRM and Excel would be preferred.- Having the capability to read and understand Engineering drawings a plus.Education:AssociateExperience:1-4 yearsQualifications:- Degree in business or construction management. Apply Today!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
A successful e-commerce company offering a wide range of high-quality furniture, strollers, car seats, clothing and more, is seeking a dedicated, empathetic, and personable Customer Service Representative to support customers. The goals of the Customer Service Representative are to make the customer's shopping experience simple, easy, and pleasurable.Responsibilities:-Interface directly with consumers via phone and email in a timely and professional manner to assess their needs-Monitor request orders, checking order status, and inventory availability-Handle the return of any damaged goods and make arrangements for replacement.-Facilitate the shipping of products, orchestrating deliveries to meet customer demand with no delays-Manage logistics such as schedule deliveries, route deliveries and direct trucks to destination.-Successfully manipulate multiple software systems throughout the day to meet customer needsWorking hours: 9:00 AM - 6:00 PMSkills:-Sharp Microsoft Office skills (Excel, Word, PowerPoint)-Ability to manage multiple screens-Ability to multitask and toggle between screens-Solid work ethic and the ability to empathize with customers-Adaptability, patience, and problem solving -Experience with Inventory Management Systems and/or Client Relationship Management systems is a plusEducation:No Degree RequiredExperience:1-4 yearsQualifications:Customer management/service experience required.Advanced Excel. Proficient in Word and Power Point.Experience with CRM software preferred.Proven problem-solving skills.Keen sense of continuous improvement.Excellent verbal and written communication skills. To be considered for this outstanding opportunity, apply directly and upload a copy of your resume in Word format.Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
A successful e-commerce company offering a wide range of high-quality furniture, strollers, car seats, clothing and more, is seeking a dedicated, empathetic, and personable Customer Service Representative to support customers. The goals of the Customer Service Representative are to make the customer's shopping experience simple, easy, and pleasurable.Responsibilities:-Interface directly with consumers via phone and email in a timely and professional manner to assess their needs-Monitor request orders, checking order status, and inventory availability-Handle the return of any damaged goods and make arrangements for replacement.-Facilitate the shipping of products, orchestrating deliveries to meet customer demand with no delays-Manage logistics such as schedule deliveries, route deliveries and direct trucks to destination.-Successfully manipulate multiple software systems throughout the day to meet customer needsWorking hours: 9:00 AM - 6:00 PMSkills:-Sharp Microsoft Office skills (Excel, Word, PowerPoint)-Ability to manage multiple screens-Ability to multitask and toggle between screens-Solid work ethic and the ability to empathize with customers-Adaptability, patience, and problem solving -Experience with Inventory Management Systems and/or Client Relationship Management systems is a plusEducation:No Degree RequiredExperience:1-4 yearsQualifications:Customer management/service experience required.Advanced Excel. Proficient in Word and Power Point.Experience with CRM software preferred.Proven problem-solving skills.Keen sense of continuous improvement.Excellent verbal and written communication skills. To be considered for this outstanding opportunity, apply directly and upload a copy of your resume in Word format.Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
We are hiring for a direct hire Customer Service Billing Representative to provide exceptional customer service, provide billing information, communication of shipment details and resolve invoice issues for a growing company!Responsibilities:-Enter orders, credits and shipping information into SAP system-Audit orders and inform customers of shipping dates and any anticipated delays-Review orders through web-based portals, spreadsheets and SAP system-Assist Accounts Receivable department with invoice discrepancies-Handle customer concerns and complaints-Able to negotiate with clients and customers-Anticipate delivery delays and meet the demands of customers timelyWorking hours: 8:00 AM - 5:00 PMSkills:Highly organized and detail orientedAble to work on a team and independentlyCustomer focused mentalityExcellent verbal and written communication skillsAble to listen, be flexible and problem solveEducation:AssociateExperience:1-4 yearsQualifications:Associate Degree or one to three years related experience Proficient with MS Office Suites, SAP and CRM systemsPrevious Accounts Receivable, customer service and manufacturing experience requiredPositive attitude and can do mentality Apply today at www.spherion.com!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
We are hiring for a direct hire Customer Service Billing Representative to provide exceptional customer service, provide billing information, communication of shipment details and resolve invoice issues for a growing company!Responsibilities:-Enter orders, credits and shipping information into SAP system-Audit orders and inform customers of shipping dates and any anticipated delays-Review orders through web-based portals, spreadsheets and SAP system-Assist Accounts Receivable department with invoice discrepancies-Handle customer concerns and complaints-Able to negotiate with clients and customers-Anticipate delivery delays and meet the demands of customers timelyWorking hours: 8:00 AM - 5:00 PMSkills:Highly organized and detail orientedAble to work on a team and independentlyCustomer focused mentalityExcellent verbal and written communication skillsAble to listen, be flexible and problem solveEducation:AssociateExperience:1-4 yearsQualifications:Associate Degree or one to three years related experience Proficient with MS Office Suites, SAP and CRM systemsPrevious Accounts Receivable, customer service and manufacturing experience requiredPositive attitude and can do mentality Apply today at www.spherion.com!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.