As a Customer Service Specialist, you'll have the power to control your own career within a diverse network of people driven by our shared ambition to shape a better working industry. Here, we have the ability to learn and grow at the speed of technology, and the space to create within every role. Together, we are moving the world forward - and you can too.Responsibilities:What you'll be doing...As a Customer Service Specialist, you'll learn the ropes as you build the skills that can make you a full-fledged expert in a matter of months. We truly put ourselves in our customer's shoes and advocate for them when necessary. It starts with listening to your customer's issues like a pro and help build a resolution that will make them customers for life. They're YOUR customers and their experience depends on YOU!Working hours: 9:00 AM - 7:00 PMSkills:What we're looking for...You'll need to have:--High school diploma or GED.--One or more years of work experience.--You know how to balance multiple tasks at the same time--Passion for care and the ability to listen, problem solve and deliver great solutions--Interested in building a relationship with the customer - it feels good to know they aren't just another customer!Education:No Degree RequiredExperience:0-1 yearsQualifications:THIS POSITION OFFERS A LOT OF GROWTH AND OPPORTUNITIES TO MOVE UP!-Monday-Friday 9am-7pm - NO WEEKENDS-This is a full time, permanent position that offers GREAT full benefits - medical, dental, paid training, holiday pay-$1000 SIGN ON BONUS - PAID WITHIN 90 DAYS Call or text (208) 514-2044 for an immediate interviewAfter you applyOne of our recruiters will reach out to you to schedule an in person interview to discuss your new career. You will have the opportunity to see the fantastic work environment and meet the teams!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
As a Customer Service Specialist, you'll have the power to control your own career within a diverse network of people driven by our shared ambition to shape a better working industry. Here, we have the ability to learn and grow at the speed of technology, and the space to create within every role. Together, we are moving the world forward - and you can too.Responsibilities:What you'll be doing...As a Customer Service Specialist, you'll learn the ropes as you build the skills that can make you a full-fledged expert in a matter of months. We truly put ourselves in our customer's shoes and advocate for them when necessary. It starts with listening to your customer's issues like a pro and help build a resolution that will make them customers for life. They're YOUR customers and their experience depends on YOU!Working hours: 9:00 AM - 7:00 PMSkills:What we're looking for...You'll need to have:--High school diploma or GED.--One or more years of work experience.--You know how to balance multiple tasks at the same time--Passion for care and the ability to listen, problem solve and deliver great solutions--Interested in building a relationship with the customer - it feels good to know they aren't just another customer!Education:No Degree RequiredExperience:0-1 yearsQualifications:THIS POSITION OFFERS A LOT OF GROWTH AND OPPORTUNITIES TO MOVE UP!-Monday-Friday 9am-7pm - NO WEEKENDS-This is a full time, permanent position that offers GREAT full benefits - medical, dental, paid training, holiday pay-$1000 SIGN ON BONUS - PAID WITHIN 90 DAYS Call or text (208) 514-2044 for an immediate interviewAfter you applyOne of our recruiters will reach out to you to schedule an in person interview to discuss your new career. You will have the opportunity to see the fantastic work environment and meet the teams!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
We are in search of a responsible individual to fill our Supervisor position. The main responsibilities will be managing the staff, processes and comprehend complex operations. Top-notch communication skills are important to be able to clearly communicate expectations with all members of the teamResponsibilities:This role is responsible for the leadership of associates to ensure accuracy and efficiency as related to the funding, underwriting, and, sales processes. In the supervisor role, you will be responsible for handling the team?s tasks and assignments and making sure employees are appropriately performing assigned tasks.Working hours: 9:00 AM - 7:00 PMSkills:--Strong analytical, problem solving, and decision making skills--Ability to work under pressure and meet deadlines--Clear verbal and written communications, customer service, time management, and leadership skills--Strong negotiation skillsEducation:No Degree RequiredExperience:1-4 yearsQualifications:High school diploma1+ years of funding, underwriting, or sales experienceClear verbal and written communications, customer service, time management, and leadership skillsMust be a self-motivator while actively participating in a team environmentMust have computer skills, including, but not limited to, MS Windows, MS Office, and MS Outlook Call, Text, or Apply Online 208-514-2044 www.spherion.com/applySpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
We are in search of a responsible individual to fill our Supervisor position. The main responsibilities will be managing the staff, processes and comprehend complex operations. Top-notch communication skills are important to be able to clearly communicate expectations with all members of the teamResponsibilities:This role is responsible for the leadership of associates to ensure accuracy and efficiency as related to the funding, underwriting, and, sales processes. In the supervisor role, you will be responsible for handling the team?s tasks and assignments and making sure employees are appropriately performing assigned tasks.Working hours: 9:00 AM - 7:00 PMSkills:--Strong analytical, problem solving, and decision making skills--Ability to work under pressure and meet deadlines--Clear verbal and written communications, customer service, time management, and leadership skills--Strong negotiation skillsEducation:No Degree RequiredExperience:1-4 yearsQualifications:High school diploma1+ years of funding, underwriting, or sales experienceClear verbal and written communications, customer service, time management, and leadership skillsMust be a self-motivator while actively participating in a team environmentMust have computer skills, including, but not limited to, MS Windows, MS Office, and MS Outlook Call, Text, or Apply Online 208-514-2044 www.spherion.com/applySpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
We are in search of a responsible individual to fill our Supervisor position. The main responsibilities will be managing the staff, processes and comprehend complex operations. Top-notch communication skills are important to be able to clearly communicate expectations with all members of the teamResponsibilities:This role is responsible for the leadership of associates to ensure accuracy and efficiency as related to the funding, underwriting, and, sales processes.Working hours: 9:00 AM - 7:00 PMSkills:--Strong analytical, problem solving, and decision making skills--Ability to work under pressure and meet deadlines--Clear verbal and written communications, customer service, time management, and leadership skills--Strong negotiation skillsEducation:No Degree RequiredExperience:1-4 yearsQualifications:High school diploma1+ years of funding, underwriting, or sales experienceClear verbal and written communications, customer service, time management, and leadership skillsMust be a self-motivator while actively participating in a team environmentMust have computer skills, including, but not limited to, MS Windows, MS Office, and MS Outlook Call, Text, or Apply Online 208-514-2044 www.spherion.com/applySpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
We are in search of a responsible individual to fill our Supervisor position. The main responsibilities will be managing the staff, processes and comprehend complex operations. Top-notch communication skills are important to be able to clearly communicate expectations with all members of the teamResponsibilities:This role is responsible for the leadership of associates to ensure accuracy and efficiency as related to the funding, underwriting, and, sales processes.Working hours: 9:00 AM - 7:00 PMSkills:--Strong analytical, problem solving, and decision making skills--Ability to work under pressure and meet deadlines--Clear verbal and written communications, customer service, time management, and leadership skills--Strong negotiation skillsEducation:No Degree RequiredExperience:1-4 yearsQualifications:High school diploma1+ years of funding, underwriting, or sales experienceClear verbal and written communications, customer service, time management, and leadership skillsMust be a self-motivator while actively participating in a team environmentMust have computer skills, including, but not limited to, MS Windows, MS Office, and MS Outlook Call, Text, or Apply Online 208-514-2044 www.spherion.com/applySpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
Spherion is seeking a friendly and highly motivated individual to be part of our client's team! Main duties will be to assist customers via phone, email and in person in their busy vacation rental office. The right person needs to be organized and able to multitask under sometimes hectic conditions.Responsibilities:The position requires a working level of computer proficiency, completion of filing and other paperwork, the ability to deal with guests in a friendly and cordial manner, a drive to provide accurate information to current and potential guests, an ability to ???close the deal??? on reservations, and other duties as assigned.Working hours: 8:00 AM - 5:30 PMSkills:Excellent phone etiquette and an ability to encourage customers to complete reservations are needed to be successful in this position. A customer service background and great "people skills" are helpful. Teamwork and a willingness to take on various tasks are a must.Education:High SchoolExperience:1-4 yearsQualifications:High School DiplomaAble to pass a background check and drug screen Apply now!!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
Spherion is seeking a friendly and highly motivated individual to be part of our client's team! Main duties will be to assist customers via phone, email and in person in their busy vacation rental office. The right person needs to be organized and able to multitask under sometimes hectic conditions.Responsibilities:The position requires a working level of computer proficiency, completion of filing and other paperwork, the ability to deal with guests in a friendly and cordial manner, a drive to provide accurate information to current and potential guests, an ability to ???close the deal??? on reservations, and other duties as assigned.Working hours: 8:00 AM - 5:30 PMSkills:Excellent phone etiquette and an ability to encourage customers to complete reservations are needed to be successful in this position. A customer service background and great "people skills" are helpful. Teamwork and a willingness to take on various tasks are a must.Education:High SchoolExperience:1-4 yearsQualifications:High School DiplomaAble to pass a background check and drug screen Apply now!!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
Spherion is hiring for an Inside Sales representative in Fort Wayne, IN!Shift and pay:$15/HRMonday-Friday7:30 AM-4 PMJob Purpose:Assist the branches in communicating with customers, entering quotes, entering orders, troubleshooting issues and various administrative duties.Responsibilities:-Entering quotes and sales orders-Track sales orders-Purchasing product for orders-Work with outside sales staff-Communicate with customers troubleshooting issues and acting as a point of contact.-Perform other functions as requiredWorking hours: 7:30 AM - 4:00 PMSkills:-Attention to detail and accuracy.-Excellent customer service skills (friendly, courteous, and helpful).-Excellent written and oral communication skillsEducation:High SchoolExperience:0-1 yearsQualifications:-Proficiency in Microsoft Word, Excel, and Outlook-High sense of urgency in regards to deadlines-High School Diploma Required Apply Today! You can call or text 260-496-9900 to speak with a recruiter to get started!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
Spherion is hiring for an Inside Sales representative in Fort Wayne, IN!Shift and pay:$15/HRMonday-Friday7:30 AM-4 PMJob Purpose:Assist the branches in communicating with customers, entering quotes, entering orders, troubleshooting issues and various administrative duties.Responsibilities:-Entering quotes and sales orders-Track sales orders-Purchasing product for orders-Work with outside sales staff-Communicate with customers troubleshooting issues and acting as a point of contact.-Perform other functions as requiredWorking hours: 7:30 AM - 4:00 PMSkills:-Attention to detail and accuracy.-Excellent customer service skills (friendly, courteous, and helpful).-Excellent written and oral communication skillsEducation:High SchoolExperience:0-1 yearsQualifications:-Proficiency in Microsoft Word, Excel, and Outlook-High sense of urgency in regards to deadlines-High School Diploma Required Apply Today! You can call or text 260-496-9900 to speak with a recruiter to get started!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
Currently seeking a qualified VP of Vendor Management for an international roadside assist company. This Direct Hire opportunity will be responsible to oversee and develop the team of vendor managers that are accountable for our international network of field service providers. The goal of the VP of Vendor Management is to improve relationships with field service providers to optimize network performance for existing and future clients. Highly skilled at cultivating and maintaining vendor relationships, this person will lead and inspire a team that is an integral part in driving growth and scalability for the future. Salary Range$55,000 - 75,000 Annually (commensurate with experience)Job DescriptionThe VP of Vendor Management will be responsible the management of vendor strategy, vendor spend, and vendor performance. This role will oversee and develop the vendor management team, which is responsible for cultivating and maintaining vendor relationships, negotiating contracts, evaluating vendor performance, and resolving problems and issues.Responsibilities:ResponsibilitiesPrimary responsibilities include analyzing current vendor performance, creating organizational standards, and streamlining processes. This will require an understanding of fundamental drivers of the business, customers, partners, and competitors to improve relationships with field service providers to optimize network performance for existing and future clients. ???Manage Network performance by established key metrics???Develop and manage quarterly team OKRs???Implement cost controls and impact overall expenses???Proactively find solutions for outlier scenarios as they arise???Understand areas of opportunity with the overall network???Monitor performance and develop analytical and financial reporting for technology vendors, tracking against KPIs and SLAs???Analyze performance and educate partners/clients as necessary???Understand market trends by region and technology use in the roadside industry???Prepare and present reports on defined Key Results???Drive defined SOP adherence across multiple collaborating teams???Strive to help department reach Quarterly Objectives???Support administrative efforts to accomplish short/long term targets???Resolve vendor disputes or issues quickly and efficientlyEssential Functions???Effectively communicate to peers at various levels of seniority???Critically think and analyze scenarios from a value-add position to ADS???Understand early-stage business can require ???all hands on??? type scenarios ???Utilize standard office equipment and ability to be trained on proprietary software???Up to 5% travel may be requiredWorking hours: 8:00 AM - 5:00 PMSkills:--Strong dispute resolution and collaboration skills--Interpersonal Skills (verbal and written)--Time Management with demonstrated ability to manage multiple projects--Ability to analyze a cost-benefit analysis--Excellent analytical, organizational, and communication skills--Analytical Skills - Trends and Outliers--Self-Directed--Proficiency in Microsoft Office Suite, including Word, PowerPoint, and ExcelEducation:BachelorsExperience:1-4 yearsQualifications:equired Qualifications/Skills???Strong dispute resolution and collaboration skills???Interpersonal Skills (verbal and written)???Time Management with demonstrated ability to manage multiple projects???Ability to analyze a cost-benefit analysis???Excellent analytical, organizational, and communication skills???Analytical Skills ??? Trends and Outliers???Self-Directed???Proficiency in Microsoft Office Suite, including Word, PowerPoint, and ExcelPreferred Qualifications/Skills???Bachelor???s degree ??
Currently seeking a qualified VP of Vendor Management for an international roadside assist company. This Direct Hire opportunity will be responsible to oversee and develop the team of vendor managers that are accountable for our international network of field service providers. The goal of the VP of Vendor Management is to improve relationships with field service providers to optimize network performance for existing and future clients. Highly skilled at cultivating and maintaining vendor relationships, this person will lead and inspire a team that is an integral part in driving growth and scalability for the future. Salary Range$55,000 - 75,000 Annually (commensurate with experience)Job DescriptionThe VP of Vendor Management will be responsible the management of vendor strategy, vendor spend, and vendor performance. This role will oversee and develop the vendor management team, which is responsible for cultivating and maintaining vendor relationships, negotiating contracts, evaluating vendor performance, and resolving problems and issues.Responsibilities:ResponsibilitiesPrimary responsibilities include analyzing current vendor performance, creating organizational standards, and streamlining processes. This will require an understanding of fundamental drivers of the business, customers, partners, and competitors to improve relationships with field service providers to optimize network performance for existing and future clients. ???Manage Network performance by established key metrics???Develop and manage quarterly team OKRs???Implement cost controls and impact overall expenses???Proactively find solutions for outlier scenarios as they arise???Understand areas of opportunity with the overall network???Monitor performance and develop analytical and financial reporting for technology vendors, tracking against KPIs and SLAs???Analyze performance and educate partners/clients as necessary???Understand market trends by region and technology use in the roadside industry???Prepare and present reports on defined Key Results???Drive defined SOP adherence across multiple collaborating teams???Strive to help department reach Quarterly Objectives???Support administrative efforts to accomplish short/long term targets???Resolve vendor disputes or issues quickly and efficientlyEssential Functions???Effectively communicate to peers at various levels of seniority???Critically think and analyze scenarios from a value-add position to ADS???Understand early-stage business can require ???all hands on??? type scenarios ???Utilize standard office equipment and ability to be trained on proprietary software???Up to 5% travel may be requiredWorking hours: 8:00 AM - 5:00 PMSkills:--Strong dispute resolution and collaboration skills--Interpersonal Skills (verbal and written)--Time Management with demonstrated ability to manage multiple projects--Ability to analyze a cost-benefit analysis--Excellent analytical, organizational, and communication skills--Analytical Skills - Trends and Outliers--Self-Directed--Proficiency in Microsoft Office Suite, including Word, PowerPoint, and ExcelEducation:BachelorsExperience:1-4 yearsQualifications:equired Qualifications/Skills???Strong dispute resolution and collaboration skills???Interpersonal Skills (verbal and written)???Time Management with demonstrated ability to manage multiple projects???Ability to analyze a cost-benefit analysis???Excellent analytical, organizational, and communication skills???Analytical Skills ??? Trends and Outliers???Self-Directed???Proficiency in Microsoft Office Suite, including Word, PowerPoint, and ExcelPreferred Qualifications/Skills???Bachelor???s degree ??
Want a career where you change lives for the better? New Jersey-Based nonprofit is expanding its credit counseling programs and is looking for compassionate Customer Service Representatives who can help the consumers by impactfully creating positive change in spending and saving habits. For 30 years they have been helping consumers take control of their financial situations that have been challenged by credit cards, loans, and more.Responsibilities:- Provide financial counseling to consumers.- Heavy inbound phone communication in a call center environment (work-from-home) with consumers, client referrals, and industry partners.- Prepare a detailed analysis of the consumer's financial situation as well as document a solution.- Review credit reports and provide advice to consumers.- Develop a plan for consumers to reduce debtWorking hours: 8:00 AM - 5:00 PMSkills:Schedule:Training is Monday through Friday from 8 AM to 5:30 PM and will last 6-8 weeks. After training, the position will be between 8 AM and 9 PM, Monday through Friday. You will have a relatively set schedule during those hours. This is a Monday through Friday position.Education:No Degree RequiredExperience:1-4 yearsQualifications:- At least one year in a fast-paced, customer service environment is preferred- Ability to multi-task and navigate quickly in a fast-paced environment- Ability to sit for an 8-hour shift and wear a headset to take calls- Detail-oriented, goal-driven- This is a remote, work-from-home position. Must have a relatively quiet place to perform the job.- Bilingual in English/Spanish is a plus but not required Benefits:Comprehensive Medical Benefits and Retirement PlanCompensation:$18/hourSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
Want a career where you change lives for the better? New Jersey-Based nonprofit is expanding its credit counseling programs and is looking for compassionate Customer Service Representatives who can help the consumers by impactfully creating positive change in spending and saving habits. For 30 years they have been helping consumers take control of their financial situations that have been challenged by credit cards, loans, and more.Responsibilities:- Provide financial counseling to consumers.- Heavy inbound phone communication in a call center environment (work-from-home) with consumers, client referrals, and industry partners.- Prepare a detailed analysis of the consumer's financial situation as well as document a solution.- Review credit reports and provide advice to consumers.- Develop a plan for consumers to reduce debtWorking hours: 8:00 AM - 5:00 PMSkills:Schedule:Training is Monday through Friday from 8 AM to 5:30 PM and will last 6-8 weeks. After training, the position will be between 8 AM and 9 PM, Monday through Friday. You will have a relatively set schedule during those hours. This is a Monday through Friday position.Education:No Degree RequiredExperience:1-4 yearsQualifications:- At least one year in a fast-paced, customer service environment is preferred- Ability to multi-task and navigate quickly in a fast-paced environment- Ability to sit for an 8-hour shift and wear a headset to take calls- Detail-oriented, goal-driven- This is a remote, work-from-home position. Must have a relatively quiet place to perform the job.- Bilingual in English/Spanish is a plus but not required Benefits:Comprehensive Medical Benefits and Retirement PlanCompensation:$18/hourSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
Direct Hire!Work from home/onsite hybrid!Spherion is recruiting a Bilingual Customer Service Representative to join the team of our Middleton, WI-based client! In this position, you will be responsible for achieving customer satisfaction within defined objectives for the company, including managing customer accounts via orders, complaints and problem resolution, communicating with customers, organizing invoices and responding to literature requests. You MUST be bilingual in English and Spanish!Responsibilities:- Receive, process, and verify the accuracy of orders from customers and consumers, and ensure needs are met.- Handle complaints/claims and other issues affecting customer orders, liaising where necessary with relevant stakeholders to solve order issues.- Maintain accurate customer pricing and resolve pricing inaccuracies by researching discrepancies.- Support and communicate with finance department, accounts receivable, marketing, and sales, and other relevant stakeholders.- Organize deliveries and returns, execute transport with needed documentation, and check availability of the goods to be shipped.- Ensure customer/consumer requirements are properly documented and communicated regarding the orders and logistics.Working hours: 8:00 AM - 5:00 PMSkills:- Organizational, communication, analytical, and critical thinking skills needed- High level of skill in alpha and numeric keyboarding, and strong data entryEducation:High SchoolExperience:1-4 yearsQualifications:- High School Diploma or equivalent- 1-3 years customer service experience- Proficient in English and Spanish communication skills, both verbal and written Apply via the Apply button in the top right hand corner today!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
Direct Hire!Work from home/onsite hybrid!Spherion is recruiting a Bilingual Customer Service Representative to join the team of our Middleton, WI-based client! In this position, you will be responsible for achieving customer satisfaction within defined objectives for the company, including managing customer accounts via orders, complaints and problem resolution, communicating with customers, organizing invoices and responding to literature requests. You MUST be bilingual in English and Spanish!Responsibilities:- Receive, process, and verify the accuracy of orders from customers and consumers, and ensure needs are met.- Handle complaints/claims and other issues affecting customer orders, liaising where necessary with relevant stakeholders to solve order issues.- Maintain accurate customer pricing and resolve pricing inaccuracies by researching discrepancies.- Support and communicate with finance department, accounts receivable, marketing, and sales, and other relevant stakeholders.- Organize deliveries and returns, execute transport with needed documentation, and check availability of the goods to be shipped.- Ensure customer/consumer requirements are properly documented and communicated regarding the orders and logistics.Working hours: 8:00 AM - 5:00 PMSkills:- Organizational, communication, analytical, and critical thinking skills needed- High level of skill in alpha and numeric keyboarding, and strong data entryEducation:High SchoolExperience:1-4 yearsQualifications:- High School Diploma or equivalent- 1-3 years customer service experience- Proficient in English and Spanish communication skills, both verbal and written Apply via the Apply button in the top right hand corner today!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
Our team is growing and expanding! If you want an exciting job with an innovative retail and e-commerce company, join our team. As a Customer Service Representative, you'll be the cornerstone of communication internally, as well as with our customers, manufacturers and various service providers. Our customers and the sales team will count on you to drive issues to resolution and the management team will depend on your insights to identify trends.This role is ideal for candidates who would like to have an opportunity to advance their careers in customer service, e-commerce and retail operations in a fast-growing organizationResponsibilities:Key Responsibilities - Daily monitoring of inbound and outbound customer communications and support needs via phone and email. - Provide accurate, timely and thorough follow through on all customer interactions to ensure proper action is taken. - Manage existing and future customers to initiate relationships, promote customer engagement, and ensure repeat business and referrals. - Proactively work to decrease customer effort across touchpoints, with an eye for process improvements and opportunities to avoid downstream issues. - Diffuse and deescalate service failures. Provide solutions and ideas to drive successful resolutions. - Thorough and accurate reporting in CRM (NetSuite) and other databases. - Work closely with the sales department to ensure seamless processing of customer orders. - Attend educational seminars / trainings to improve product knowledge, skillset and performance level. - Meet personal and team productivity targets / scorecards. - Other duties as assignedWorking hours: 9:00 AM - 6:00 PMSkills:What You Need To Succeed- Passion for customer service and problem solving. You love taking on difficult challenges and finding creative solutions. You don't get flustered easily. If you don't know the answer, you'll dig until you find it- You like helping people. You get a kick out of getting people to those aha! moments. You are patient, level-headed, and cool under pressure. Teaching someone something new makes you feel warm and fuzzy inside.- You pay attention to the details. As far as you're concerned, anything worth doing is worth doing right, every single time. You stay focused, and nothing falls through the cracks on your watch.- You are motivated and driven. You volunteer for new challenges without waiting to be asked.Education:High SchoolExperience:1-4 yearsQualifications:- High school or equivalent (Preferred) - Customer Service: 3 years (Preferred) Please apply here or forward your resume to toniitable@spherion.comSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
Our team is growing and expanding! If you want an exciting job with an innovative retail and e-commerce company, join our team. As a Customer Service Representative, you'll be the cornerstone of communication internally, as well as with our customers, manufacturers and various service providers. Our customers and the sales team will count on you to drive issues to resolution and the management team will depend on your insights to identify trends.This role is ideal for candidates who would like to have an opportunity to advance their careers in customer service, e-commerce and retail operations in a fast-growing organizationResponsibilities:Key Responsibilities - Daily monitoring of inbound and outbound customer communications and support needs via phone and email. - Provide accurate, timely and thorough follow through on all customer interactions to ensure proper action is taken. - Manage existing and future customers to initiate relationships, promote customer engagement, and ensure repeat business and referrals. - Proactively work to decrease customer effort across touchpoints, with an eye for process improvements and opportunities to avoid downstream issues. - Diffuse and deescalate service failures. Provide solutions and ideas to drive successful resolutions. - Thorough and accurate reporting in CRM (NetSuite) and other databases. - Work closely with the sales department to ensure seamless processing of customer orders. - Attend educational seminars / trainings to improve product knowledge, skillset and performance level. - Meet personal and team productivity targets / scorecards. - Other duties as assignedWorking hours: 9:00 AM - 6:00 PMSkills:What You Need To Succeed- Passion for customer service and problem solving. You love taking on difficult challenges and finding creative solutions. You don't get flustered easily. If you don't know the answer, you'll dig until you find it- You like helping people. You get a kick out of getting people to those aha! moments. You are patient, level-headed, and cool under pressure. Teaching someone something new makes you feel warm and fuzzy inside.- You pay attention to the details. As far as you're concerned, anything worth doing is worth doing right, every single time. You stay focused, and nothing falls through the cracks on your watch.- You are motivated and driven. You volunteer for new challenges without waiting to be asked.Education:High SchoolExperience:1-4 yearsQualifications:- High school or equivalent (Preferred) - Customer Service: 3 years (Preferred) Please apply here or forward your resume to toniitable@spherion.comSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
Put Your Customer Service Skills to Work!The customer service Representative function must manage customers accounts, record details of as well as follow up on customer interactions. They must communicate and coordinate with internal departments and direct requests and unresolved issues to the designated resource.Spherion-, a locally owned staffing company, is seeking dependable, safety-focused light industrial staff to work for a leading company in Spokane Valley.Working hours : 2pm-9:30pm, requires Sat/Sun work, days off will be Tue/Wed or Wed/ThurResponsibilities:-Inbound calls existing customers of auto and property insurance-high volume-must be professional-1 yr commitmentWorking hours: 2:00 PM - 9:30 PMSkills:-Highly Proficient with computers-Typing Skills-Read and write EnglishEducation:High SchoolExperience:0-1 yearsQualifications:High School Diploma or GED1-4 years Call Center Apply onlineSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
Put Your Customer Service Skills to Work!The customer service Representative function must manage customers accounts, record details of as well as follow up on customer interactions. They must communicate and coordinate with internal departments and direct requests and unresolved issues to the designated resource.Spherion-, a locally owned staffing company, is seeking dependable, safety-focused light industrial staff to work for a leading company in Spokane Valley.Working hours : 2pm-9:30pm, requires Sat/Sun work, days off will be Tue/Wed or Wed/ThurResponsibilities:-Inbound calls existing customers of auto and property insurance-high volume-must be professional-1 yr commitmentWorking hours: 2:00 PM - 9:30 PMSkills:-Highly Proficient with computers-Typing Skills-Read and write EnglishEducation:High SchoolExperience:0-1 yearsQualifications:High School Diploma or GED1-4 years Call Center Apply onlineSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
Have you ever worked in the customer service industry? Do you have experience with logistics? Are you looking for a new opportunity? This opportunity might be for you! We provide local staffing with a personal touch! Simply put, at Spherion we find people jobs and love what we do!Responsibilities:? Take customer orders accurately? Coordinate with production on pending and new orders.? Generate ready dates for orders.? Confirm with customers when shipments should be expected.? Keep price logs and customer lists up to date.? Answer phone calls respond to customer ? complaint/request/questions in a timely manner.? complete customer complaint forms. This also includes corresponding with the customer to document detailed information on their complaint and working with the QC department to reach a resolution.? Preparing, shipping and follow up on all samples to customers.? Maintaining stock levels of literature, stickers, samples, boxes, and all affiliated items.? Handling trade show logistics including but not limited to scheduling freight, furniture, electrical, hotel reservations, etc.? Maintain and catalog booth equipment for all industries and standardize shipping lists.? Assist in PowerPoint presentations to potential distributors and large customers.? Assist sales team with making cold calls to potential new customers.? Carrying out all other duties as assigned.Working hours: 8:00 AM - 5:00 PMSkills:Knowledge of industry shipping and receiving termsEducation:High SchoolExperience:1-4 yearsQualifications:Proficiency in excel and enterprise resource planning (ERP) systems is required If you are interested in this opportunity, apply online today and email our office leaguecityoffice@spherion.comSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
Have you ever worked in the customer service industry? Do you have experience with logistics? Are you looking for a new opportunity? This opportunity might be for you! We provide local staffing with a personal touch! Simply put, at Spherion we find people jobs and love what we do!Responsibilities:? Take customer orders accurately? Coordinate with production on pending and new orders.? Generate ready dates for orders.? Confirm with customers when shipments should be expected.? Keep price logs and customer lists up to date.? Answer phone calls respond to customer ? complaint/request/questions in a timely manner.? complete customer complaint forms. This also includes corresponding with the customer to document detailed information on their complaint and working with the QC department to reach a resolution.? Preparing, shipping and follow up on all samples to customers.? Maintaining stock levels of literature, stickers, samples, boxes, and all affiliated items.? Handling trade show logistics including but not limited to scheduling freight, furniture, electrical, hotel reservations, etc.? Maintain and catalog booth equipment for all industries and standardize shipping lists.? Assist in PowerPoint presentations to potential distributors and large customers.? Assist sales team with making cold calls to potential new customers.? Carrying out all other duties as assigned.Working hours: 8:00 AM - 5:00 PMSkills:Knowledge of industry shipping and receiving termsEducation:High SchoolExperience:1-4 yearsQualifications:Proficiency in excel and enterprise resource planning (ERP) systems is required If you are interested in this opportunity, apply online today and email our office leaguecityoffice@spherion.comSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
Have you ever worked in the customer service industry? Do you have experience with logistics? Are you looking for a new opportunity? This opportunity might be for you! We provide local staffing with a personal touch! Simply put, at Spherion we find people jobs and love what we do!Responsibilities:? Take customer orders accurately? Coordinate with production on pending and new orders.? Generate ready dates for orders.? Confirm with customers when shipments should be expected.? Keep price logs and customer lists up to date.? Answer phone calls respond to customer ? complaint/request/questions in a timely manner.? complete customer complaint forms. This also includes corresponding with the customer to document detailed information on their complaint and working with the QC department to reach a resolution.? Preparing, shipping and follow up on all samples to customers.? Maintaining stock levels of literature, stickers, samples, boxes, and all affiliated items.? Handling trade show logistics including but not limited to scheduling freight, furniture, electrical, hotel reservations, etc.? Maintain and catalog booth equipment for all industries and standardize shipping lists.? Assist in PowerPoint presentations to potential distributors and large customers.? Assist sales team with making cold calls to potential new customers.? Carrying out all other duties as assigned.Working hours: 8:00 AM - 5:00 PMSkills:Knowledge of industry shipping and receiving termsEducation:High SchoolExperience:1-4 yearsQualifications:Proficiency in excel and enterprise resource planning (ERP) systems is required If you are interested in this opportunity, apply online today and email our office leaguecityoffice@spherion.comSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
Have you ever worked in the customer service industry? Do you have experience with logistics? Are you looking for a new opportunity? This opportunity might be for you! We provide local staffing with a personal touch! Simply put, at Spherion we find people jobs and love what we do!Responsibilities:? Take customer orders accurately? Coordinate with production on pending and new orders.? Generate ready dates for orders.? Confirm with customers when shipments should be expected.? Keep price logs and customer lists up to date.? Answer phone calls respond to customer ? complaint/request/questions in a timely manner.? complete customer complaint forms. This also includes corresponding with the customer to document detailed information on their complaint and working with the QC department to reach a resolution.? Preparing, shipping and follow up on all samples to customers.? Maintaining stock levels of literature, stickers, samples, boxes, and all affiliated items.? Handling trade show logistics including but not limited to scheduling freight, furniture, electrical, hotel reservations, etc.? Maintain and catalog booth equipment for all industries and standardize shipping lists.? Assist in PowerPoint presentations to potential distributors and large customers.? Assist sales team with making cold calls to potential new customers.? Carrying out all other duties as assigned.Working hours: 8:00 AM - 5:00 PMSkills:Knowledge of industry shipping and receiving termsEducation:High SchoolExperience:1-4 yearsQualifications:Proficiency in excel and enterprise resource planning (ERP) systems is required If you are interested in this opportunity, apply online today and email our office leaguecityoffice@spherion.comSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
Have you ever worked in the customer service industry? Do you have experience with logistics? Are you looking for a new opportunity? This opportunity might be for you! We provide local staffing with a personal touch! Simply put, at Spherion we find people jobs and love what we do!Responsibilities:? Take customer orders accurately? Coordinate with production on pending and new orders.? Generate ready dates for orders.? Confirm with customers when shipments should be expected.? Keep price logs and customer lists up to date.? Answer phone calls respond to customer ? complaint/request/questions in a timely manner.? complete customer complaint forms. This also includes corresponding with the customer to document detailed information on their complaint and working with the QC department to reach a resolution.? Preparing, shipping and follow up on all samples to customers.? Maintaining stock levels of literature, stickers, samples, boxes, and all affiliated items.? Handling trade show logistics including but not limited to scheduling freight, furniture, electrical, hotel reservations, etc.? Maintain and catalog booth equipment for all industries and standardize shipping lists.? Assist in PowerPoint presentations to potential distributors and large customers.? Assist sales team with making cold calls to potential new customers.? Carrying out all other duties as assigned.Working hours: 8:00 AM - 5:00 PMSkills:Knowledge of industry shipping and receiving termsEducation:High SchoolExperience:1-4 yearsQualifications:Proficiency in excel and enterprise resource planning (ERP) systems is required If you are interested in this opportunity, apply online today and email our office leaguecityoffice@spherion.comSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
Have you ever worked in the customer service industry? Do you have experience with logistics? Are you looking for a new opportunity? This opportunity might be for you! We provide local staffing with a personal touch! Simply put, at Spherion we find people jobs and love what we do!Responsibilities:? Take customer orders accurately? Coordinate with production on pending and new orders.? Generate ready dates for orders.? Confirm with customers when shipments should be expected.? Keep price logs and customer lists up to date.? Answer phone calls respond to customer ? complaint/request/questions in a timely manner.? complete customer complaint forms. This also includes corresponding with the customer to document detailed information on their complaint and working with the QC department to reach a resolution.? Preparing, shipping and follow up on all samples to customers.? Maintaining stock levels of literature, stickers, samples, boxes, and all affiliated items.? Handling trade show logistics including but not limited to scheduling freight, furniture, electrical, hotel reservations, etc.? Maintain and catalog booth equipment for all industries and standardize shipping lists.? Assist in PowerPoint presentations to potential distributors and large customers.? Assist sales team with making cold calls to potential new customers.? Carrying out all other duties as assigned.Working hours: 8:00 AM - 5:00 PMSkills:Knowledge of industry shipping and receiving termsEducation:High SchoolExperience:1-4 yearsQualifications:Proficiency in excel and enterprise resource planning (ERP) systems is required If you are interested in this opportunity, apply online today and email our office leaguecityoffice@spherion.comSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.